Name: Hockley Valley Resort
Address: 793522 Mono 3rd Line R R 1, Orangeville, CA

10/10

Exceptional

18 Jul 2026

Karen

The pool was a lovely temperature and there were enough chairs nearby. The bar was relaxing with a good choice of snacks. Dinner was exceptionally good.

Partner

6/10

Pleasant

05 Jul 2026

Jayshree

The drain in the shower was partially blocked. Hence the water was not draining . This is a safety hazard. Plse inform the hotel to clean their drains. I had removed the drain cover and it was filthy black. Was not good.

Self

8/10

Excellent

30 Jun 2026

Steven

Our room w

10/10

Exceptional

26 Jun 2026

Suzanne

Lovely place -
Super relaxing and welcoming

Family

10/10

Exceptional

11 Jun 2026

Steven

Great place to stay at , wonderful staff and good amenities

Partner

10/10

Exceptional

11 Jun 2026

Connor

10/10.

Will be a returning guest.

Self

8/10

Excellent

08 Jun 2026

CAROLYNN

Room was clean and bathroom updated. But other areas of the room and facilities are very tired and run down.
The breakfast buffet (that we didn't initially realize was included) was excellent and we were able to eat outside on the deck. Unfortunately we couldn't find a table or chair that didn't wobble.
Overall stay was okay but not worth the money.

Partner

8/10

Excellent

04 Jun 2026

Lindsay

Clean room, great breakfast

Partner

10/10

Exceptional

31 May 2026

Dennis

Breakfast was great!

Family

2/10

Poor

31 May 2026

John

I have stayed at Hockley Valley before and have generally enjoyed the property, which is why this recent experience was so disappointing.

I booked through Expedia and understood that I had selected the base room option. I did not receive a confirmation email, and before arrival I received a call saying my credit card had been declined, which was unusual given the available credit on the card. When I provided the same card number again, it was accepted.

When I arrived to check in, I was told my reservation was for an Executive Studio Suite King, which I had not intended to book. I raised my concern at that time and considered leaving, but was told I would still be charged because it was past the cancellation window. As a result, I felt I had little choice but to stay.

At checkout, I also learned that the booking included breakfast and a resort fee, neither of which had been clearly explained to me at check-in. I spoke with management afterward. They reviewed the matter and advised that Expedia had transmitted the reservation to them as an Executive Studio Suite King with a Bed & Breakfast package. They also removed an additional occupancy charge as a goodwill gesture, which I appreciated.

That said, the overall experience left me frustrated. My concern was not about the quality of the room. My concern was the lack of clarity around the reservation, the package, the fees, and the feeling that once I arrived, I had no reasonable option to correct the issue without still bein

Partner

6/10

Pleasant

29 May 2026

Kristine

Other than the quite older woman that served us breakfast (she was excellent) the rest of the staff was less than friendly. we had dinner at the bar, after meal served, never saw anyone again. no ask for another drink, nothing. we felt like it was a pain having us there. front desk ok. a young woman in the morning (10 minutes prior to opening) was quite rude. i was only looking for 2 coffees and the door was open. everybody just seemed to not like their jobs which is sad bc i remember this place from years ago and it was amazing. the exhaust fan in the bathroom was incredibly loud. the room was clean and lovely. the pool and hot tub fantastic.

Partner

10/10

Exceptional

10 May 2026

Renzo

All good

10/10

Exceptional

30 Apr 2026

Eric

Great short stay!

10/10

Exceptional

19 Apr 2026

Pam

We had a great stay. Nice rooms, great amenities, shuttle to winery was so convenient. Great breakfast. Will definitely return!

Friends

10/10

Exceptional

18 Apr 2026

Rebecca

Lovely spot!

10/10

Exceptional

18 Apr 2026

Mollie

The staff were always friendly no matter where you wondered. The lobby was full of light with opportunity to sit and watch TV. The breakfasts were full of variety on the buffet and à la carte the eggs Benedict was delicious. The pool area overlooked the golf course and felt tropical. Our room was spacious with a balcony overlooking the golf course and ponds and the trees which spread from left to right. Even on a rainy day it was nature at its best. Early check in with bottle of wine for my Birthday

Partner

10/10

Exceptional

29 Mar 2026

Mary

Parking was great. Breakfast was not great. Hot food was barely warm. Bread and buns were dried out. They needed to be covered. Coffee was good and fresh pineapple delicious

Partner

6/10

Pleasant

08 Mar 2026

Dennis

Room furniture very dated. Need replacement

Partner

10/10

Exceptional

28 Feb 2026

Anand

Service is great , rooms need an upgrade at some point but clean and well looked after

4/10

Poor

19 Feb 2026

Vanessa April

Room could be upgraded (furniture, bed). TV could be upgraded like adding some streaming sites such as Netflix or Youtube. There was no refrigerator nor microwave. It was not worth the price we paid for.

Partner

10/10

Exceptional

18 Feb 2026

PETERIS

Yes.

Partner

10/10

Exceptional

15 Feb 2026

Waldo

Was good 👍

Leisure

6/10

Pleasant

15 Feb 2026

Celinda

We stayed in resort room 301 and that room is desperate need of some renovations.

Partner

8/10

Excellent

10 Feb 2026

Marsha

Room was dated, not clean, furniture worn and desk nearly broken, drapes worn and dirty.

Friends_and_family Friends

10/10

Exceptional

08 Feb 2026

Tania

Clean room and great staff.

Leisure Partner

8/10

Excellent

08 Feb 2026

Hilda

Matthew. I had spoken to him prior to arriving that I had a long drive to get to the hotel for a wedding that started before check in. He say they would try to have the room ready and it was. He was there to greet me. The room was cool but nice extra blankets were sent up. Cozy.

Leisure Family

6/10

Pleasant

08 Feb 2026

Carolyn

Check in was great, rooms are „dated” beds not that comfortable, the iron was damaged and burned a shirt. Temperature control was very temperamental - woke up in the night and felt like we were sleeping in a sauna. It was either full on heat, or full air conditioning - nothing in between. TV don’t work, and then realized that all the plugs were out!! So random. Breakfast was great, amenities and shuttle to Adamo was the bomb! Basically a mixed review….

Leisure Family

6/10

Pleasant

02 Feb 2026

John

Room was hot and dry, didn't help turning unit down. Finally just turned it off. Hand held shower broken and flops to floor. Room really showing its age

Leisure Partner

10/10

Exceptional

01 Feb 2026

Betzabeth

Nice renovated room. Amazing breakfast. Very friendly staff. Comfortable bed.

Leisure Family

10/10

Exceptional

30 Jan 2026

Darcy

Everything was good

6/10

Pleasant

26 Jan 2026

Margaret

Our room was ok. Terrible cold draft along the floor. When our room was tidied up by housekeeping the person took my husband’s toothbrush and toothpaste which he had wrapped in a washcloth on the bathroom counter. We have always understood if u want your towels replaced to leave them on the floor. They couldn’t locate the stuff so provided $20 credit to our bill. Also got into the shower, got wet, then realized there was no shampoo in the dispenser. So frustrating.

Friends_and_family Family

4/10

Poor

26 Jan 2026

Christina

The room was the main issue for the stay. - The bathroom was extremely basic- Cold water tap for the sink wasn't attached properly- poor quality toilet paper. The shower head is better at home than at the hotel, as is the water pressure and temperature. The water was luke warm, bordering on cold for the entirety of the stay. There was no boot holder for our soaking wet boots, making the floor wet as well at the entrance, which was very close to the bathroom. Also, had I known there would be a wedding during the stay, I would have come another time, as the children continued to make noise up and down the hallways well past the 11pm noise curfew. I will say the staff were very polite, both at the front desk, during breakfast, and dinner. I would come back for the spa alone, and stay somewhere else for less money.

Leisure Self

8/10

Excellent

25 Jan 2026

Melissa

Staff was very friendly and helpful

Friends_and_family Family

8/10

Excellent

24 Jan 2026

Grant

Yes nice room. Helpful staff.
We ste at Baboo Tue night and Cabin Wed night. Had an issue with luke-warm fries on a cold plate that came with chicken sandwich at Baboo.
At buffet b.fast, again hot eggs & bacon, pancakes on cold plate not ideal. Easy fix.
(heated plates for all hot foods go a long way to keeping them hot).
We my return in the fall do l hope this comment goes somewhere.
Thanks,

Leisure Partner

10/10

Exceptional

24 Jan 2026

Cathy and David

The front deck staff was friendly and efficient. The facility is top beautiful

Leisure Family

6/10

Pleasant

19 Jan 2026

PIERRE

No hot water on third floor first thing in the morning. Called front desk and waited 20 minutes before I could shower. Servers in dining room were very impolite. It’s like they didn’t care that we were customers. Food was good.

Business Self

6/10

Pleasant

18 Jan 2026

Tanya

Too many kids crying during the quiet zone. Not respectful of the rules

Partner

10/10

Exceptional

12 Jan 2026

Michaela

Beautiful resort. The staff were all very friendly and helpful! Great breakfast!

Business

6/10

Pleasant

11 Jan 2026

Celinda

We were in a section of the hotel that is crying out for some renovations - the carpets are dirty and smell - the rooms smell. It’s time for an upgrade Hockley!

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Andre

Everything was great!
Thank you

Friends_and_family Friends

10/10

Exceptional

27 Dec 2025

Marina

Staff were very friendly. We really liked dinner at the Cabin restaurant.

Leisure Family

6/10

Pleasant

17 Nov 2025

Jennifer

I love staying here. This time I was disappointed as I forgot my phone charger and die to the hotel not being updates there was no option to plug my phone cord into any outlet. When I asked the front desk he just replayed saying they have regular outlets and that’s all.
I had to sit in my car at night to charge my phone .

6/10

Pleasant

16 Nov 2025

Joseph

Nice property and friendly staff. It wasn’t busy but seemed noisy…dogs barking in rooms, lots of noise from outside room late into the evening and again early in the morning. May only affect rooms on the ground floor but didn’t make for a great experience in the evening.
Adamo winery was excellent!

Leisure Partner

6/10

Pleasant

16 Nov 2025

Bruce

There was a delay in checking in, as the room was not ready. The staff indicated that we would receive a text when to obtain the key. The text never came.
The room that was booked was not available, so they had to accommodate in another room that was similar. The fireplace did not work, despite numerous attempts.

Partner

4/10

Poor

16 Nov 2025

Krista

Room was drab…bathroom was not clean …didn’t make up the bedroom when we were out and left dirty mugs in the room. Breakfast was cold .. staff at the front desk were unhelpful and had a poor and unhelpful attitude .. was not worth the money … the property has definitely one downhill under current ownership

8/10

Excellent

16 Nov 2025

Linda

Staff were excellent. Food was outstanding! Nice amenity options. Room showed some wear and tear.

Would be nice if they had a room with activities for older kids like pool/ping pong table etc.

Spa is great. Would have like more pressure applied during my treatment as I didn't get out as much as I would have liked.

Leisure Family

6/10

Pleasant

16 Nov 2025

Melissa

Its close to Toronto which is great and the food on the resort is very good but this place gets 3 stars because the room power tripped when the heater and hair dryer was on and the heater made a very loud noise. The front desk staff was brand new and didn’t know much about the resort.

Leisure Family

10/10

Exceptional

31 Oct 2025

Marian

Breajfast was included

Leisure Family

10/10

Exceptional

31 Oct 2025

Logan

Your team (staff) are exceptional.
I participated in a symposium where many folks where made to fill safe to express who they are authentically. Your staff welcomed us and made us feel seen. I thought you should know because that’s really important to have the ability to make people feel safe and seen.
Thank you

Business Self

10/10

Exceptional

22 Oct 2025

Nizette

Staff was great! We only stayed one night but bed was comfortable and breakfast tasted good.

Partner

8/10

Excellent

19 Oct 2025

Denise

The place is beautiful….did not like the bathroom, first didn’t have a shower curtain, the tub was pretty unsafe to stand in, and the toilet was way too low and uncomfortable to flush… loved the bedroom being its own room and the furniture was really nice.

Leisure Partner

6/10

Pleasant

18 Oct 2025

Geoffrey

Only had one issue. When checking out our receipt had someone else’s name associated with my credit card. With all the credit card scams it made us feel very uneasy.

Leisure Partner

8/10

Excellent

12 Oct 2025

Ramon

Cabin restiarant menu needs upgrade.

Leisure Partner

8/10

Excellent

09 Oct 2025

Daniel

Our stay at the Hockley Valley Resort was quiet, for the wedding we were attending and quite pleasant. The room was very comfortable although showing definite signs of wear and tear..... also the bath and shower area appeared renovated , we could have tripped over the wrinkles in the carpet. The check-in procedure could have been streamlined immensely. Although promised, check in staff neglected to notify us when our room was ready and we had to kill 3 hours in the restaurant prior to room availability.

Business_and_leisure Partner

8/10

Excellent

03 Oct 2025

Katie

Clean rooms. Great service, beautiful spot.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Martha

Lovely stay, nice large room with seating area, buffet breakfast was excellent

Friends_and_family Friends

8/10

Excellent

27 Sep 2025

Janet

The spa is fabulous but outdated. I have been coming to the spa for 12 years and it’s looking tired.
The staff however were top notch.
The rooms are a bit dated as well and so is the carpet square in the elevator.
The Cabin restaurant was excellent with fresh , local items on the menu.
Again, the staff in the restaurant was fantastic.

10/10

Exceptional

21 Sep 2025

Joe

All was fantastic but we found that not many options on the menu for the cabin and babbos.

Leisure Partner

10/10

Exceptional

04 Sep 2025

Alexandra

I absolutely loved it there. Everything was perfect. The food at Cabin was so delicious. The chefs have put their heart into that food. The lamb...to die for. Also our server Craig was so good at his job!

The soaps in the bathrooms were wonderful, always nice to have a)squeezeable bottles and conditioner!

Would highly recommend.

Leisure Friends

6/10

Pleasant

02 Sep 2025

Amardeep

surroundings of this property is excellent but rooms are quite outdated with old carpets and cobwebs in the corner make us feel uncomfortable. need lots of improvements refurnish the rooms.

10/10

Exceptional

01 Sep 2025

Diane

Loved the setting and the area- close to hiking trails and the Adamo winery. Staff were helpful and friendly. Nice breakfast buffet. Easy to park.

Business_and_leisure Self

6/10

Pleasant

31 Aug 2025

Chloe

Well maintained property, but the rooms are very outdated - due for an update.

Leisure Partner

8/10

Excellent

31 Aug 2025

Brandy

The property could use some updates but overal was a beautiful facility. Staff, particularily the restaurant staff were super friendly!

Leisure Partner

10/10

Exceptional

31 Aug 2025

Melynda

We had a wonderful stay at the property. We agreed that we had to come back again. The room was beautiful and the heated toilet seat was a bonus! The only thing was the front desk stay who checked us in was not very helpful and did not explain the amenities on site, even though the other front desk staff was explaining in detail to the other guest checking in next to us. Rather than that, we had a wonderful stay.

8/10

Excellent

30 Aug 2025

Robyn

The property needs some updating but it was a lovely, quiet place with picturesque views, the rooms were spacious and comfortable.

10/10

Exceptional

21 Aug 2025

Isabel

Beautiful location! Staff are very friendly and helpful.

Business_and_leisure Self

4/10

Poor

07 Aug 2025

Angela

This property needs a major updates and more staff to be able to provide service advertised.

Leisure Partner

2/10

Poor

03 Aug 2025

Roger

The room has a terrible smell as it’s 100’ from septic tanks.

We have enjoyed their restaurant on many occasions and the food was always excellent.

We had to leave our home to a flood and the smell.

First impression on the room, I can absolutely say that I would never stay here again and I definitely would not recommend it to my family, friends or business associates.

6/10

Pleasant

03 Aug 2025

Teresa

The staff were so kind! It has so many amenities on site. Love the closeness to Toronto. But the property itself (the hotel rooms mainly) are kinda tired. Pool and patio are great.

Leisure Partner

8/10

Excellent

20 Jul 2025

Christopher

Amenities were clean and everything was close to the room. Food was great!

Leisure Partner

4/10

Poor

20 Jul 2025

Bart

Balconies are dirty and rusting out. Staff was not attentive. Front desk unhelpful and not inviting. Outdoor space is boring.

Leisure Partner

4/10

Poor

16 Jul 2025

katrina

Poor customer service nothing to make uo for indicident that happen

2/10

Poor

05 Jul 2025

Blair

Adamo winery experience is very special.
I broke a glass on my patio, and staff person was very kind and careful in cleaninig it up, even using a flashlight to ensure all specs of glass were removed.

But

I have written a review for management
- service at front desk. hotel not busy, and they could have easily offered us a better room for minimal or zero expense as we displayed frustration.
- there is an old portion and new portion. On Expedia you only get old portion - and nobody says.
- A/C old and loud.
- golf green lawnmower started at 6am.
- coffee in lobby after I woke up was moved away from me as I was working.
- Management has rationalized these comments, not represent any interest in listening or modifying behavior.

10/10

Exceptional

01 Jul 2025

Gorgees

Very nice place to stay at

6/10

Pleasant

26 Jun 2025

Stacey

Rooms are very dated and in need of upgrades. Very basic.

6/10

Pleasant

25 Jun 2025

Charly

Outdated and no generator for back up when power is out

Business_and_leisure Friends

6/10

Pleasant

20 May 2025

Thilini Kumari

The rooms are a bit dated and dingy. Musty and dirty mop water smell. Pool deck and tiles needed a cleaning. Spa was nice and food at Babo was good. Didn't use the shuttle service, but that's a convenient option. Hotel did accommodate an earlier check-in and late check-out, which was appreciated.

Leisure Partner

10/10

Exceptional

04 May 2025

Daniel

Excellent pool, hot tub and sauna.

Partner

10/10

Exceptional

27 Apr 2025

NANCY

We had a great weekend at Hockley valley resort. The room was clean and staff was helpful and pleasant upon checking in and check out.

Leisure Friends

10/10

Exceptional

27 Apr 2025

Lina

Nice place

2/10

Poor

06 Apr 2025

Gemma

One of the worst stays I have experienced.
Bucket collecting water from leak was one thing, then had 15hrs without power. Walked into a dresser trying to find bathroom at 2am.

4/10

Poor

02 Apr 2025

Kristy

I wish this had lived up to expectation for our 2-night stay over March Break. Unfortunately, for the price charged, it was underwhelming, clearly understaffed, and underserviced. One of two elevators was out of service for our stay yet we were given a room on the top floor (that wasn't ready at 3PM when we arrived-?), no housekeeping service was done on our room at all, the hot tub was out of service for our entire stay, and the main restaurant, Cabin 1865, was closed both days we were there. On our last night, the bar - our only dining option - was filled with daytrippers. We dined offsite. The spa also didn't appear to have any RMTs on staff; thusly no appointment availability. I noticed twice that the pool door had been deliberately hinged open and those using the pool/lockers were also not hotel guests. In the end, we appreciated that we were refunded the resort fees (at least!) as there were clearly no resort features to take advantage of during our stay. Again - it was March Break(!) and those visiting for the day were taking advantage of all the amenities that should be prioritized for paying guests! We appreciated the breakfast that was included and the facial I had at the spa was great. Then again, there too (at the spa) I booked a second, additional 50-minute treatment for me and my daughter on check out day and only got 35-40 minutes of the paid $400 service. Yes, we noticed! Not sure we'd stay here again; daytrip only for the slopes and maybe the winery!

Leisure Family

10/10

Exceptional

23 Mar 2025

Erin

The property was wonderful and cozy within a winter wonderland. We took advantage of the spa as well as the pool and hot tub. It was also wonderful to have a free shuttle to the neighbouring winery as we would not have explored that lovely venue without the shuttle.

Leisure Friends

8/10

Excellent

14 Mar 2025

Amy

Good food, pretty good service but under staffed. & hot tub not working.

Leisure Family

10/10

Exceptional

13 Mar 2025

Trevor

Great room and fantastic spa. Although it was crazy busy with March Break families, the hotel overall was quiet. Loved the location.

10/10

Exceptional

09 Mar 2025

Steven

Great stay

Leisure Family

10/10

Exceptional

24 Feb 2025

Kyra

The property is beautiful and the staff is very friendly, helpful and seem very happy to work there.

Leisure Partner

8/10

Excellent

24 Feb 2025

Gustavo

Our visit was during winter season, so from that point of view, the experience on winter sports was very good. The room can be improved/upgraded i.e. no usb charging connectors and not clock. Room was clean.

Leisure Family

8/10

Excellent

20 Feb 2025

Nicolle

Spa is excellent- one stop shop

Leisure Friends

10/10

Exceptional

09 Feb 2025

Oana

Breakfast was amazing!

Leisure Family

10/10

Exceptional

08 Feb 2025

Jamie

Awesome place

Leisure Partner

8/10

Excellent

04 Jan 2025

Stephanie

We came during the holidays and they had different activities for kids. The game room was a hit with our kids. In the evening there was a zoo to you and the facilitator was incredible.
We also did ski lessons and the instructors patience with the beginners and encouraging.

Leisure Family_with_children

10/10

Exceptional

03 Jan 2025

Farah

Excellent food and pleasant staff

Leisure Partner

10/10

Exceptional

27 Dec 2024

Hanna

Wonderful

Leisure Family

10/10

Exceptional

25 Nov 2024

Stuart

Stayed the night for a staycation. Had a fantastic dinner at the cabin and nice evening get away. The property was decorated nicely for Christmas and staff was very friendly and accomidating.....will be back for a weekend staycation!

Leisure Partner

8/10

Excellent

15 Nov 2024

Christine

Overall very nice place to stay.

6/10

Pleasant

20 Oct 2024

Andrew

Great course, shame about the hotel.

Moved to a room withbalcony and ended up in the old section. Long walks to get to elevator thru a mazelike excursion tofrkm room. Shabby room condition, door to balcony required hard force to open and close as was filthy in the runners and like everytning required worrk. No fridge, no micro wave, and trying to get hell from frknt desk was impossible as the guy wasnt there once when i went down three times and calling of course was unanswred. With the exception of the manager who falitated the move the staff were either non existent or their attitude was one of superiority rahter than service. The golf course is spectacullar or the rating woukd be lower!

Partner

10/10

Exceptional

19 Oct 2024

Peter

Great place to relax

10/10

Exceptional

17 Oct 2024

Gregory

Lovely resort. Exterior landscaping is looking tired.

Business_and_leisure Partner

10/10

Exceptional

06 Oct 2024

Armelindo

Beautiful Grounds!

Leisure Family

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