BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Serrana Residence Hotel
Brazil
, Nova Serrana
NOVA SERRANA, Av Jose Batista Filho 2880 Bairro Franciso Lucas
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Serrana Residence Hotel
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Hotel details
Useful information about Serrana Residence Hotel before you book
With excellent facilities, Serrana Residence Hotel is the best hotel choice in Nova Serrana. The modern, comfortable rooms feature air conditioning, free Wi-Fi, and a work desk.
Rooms suitable for guests with reduced mobility and for families are also available. Small pets are welcome for an additional fee.
The hotel also offers a restaurant, a bar, and an ironing room. g.
Located in Nova Serrana, Ibis Nova Serrana is within a 5-minute drive of Nova Serrana City Hall and Lake Gardens Square. This hotel is 2 mi (3.2 km) from Calcado Arena and 28.5 mi (45.9 km) from Shopping Pátio Divinópolis.
Make yourself at home in one of the 95 air-conditioned rooms featuring minibars. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Conveniences include safes and irons/ironing boards, and housekeeping is provided daily. Featured amenities include a business center, express check-in, and express check-out.
Popular amenities
Free WiFi
Dining services
Concierge
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets allowed
Pet max weight (per pet) in kg is 15
Pet max weight (per pet) in lb is 33
Only dogs and cats are allowed
Maximum number of pets per room 1
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
Important information
-
You need to know
- Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
- This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve cribs/infant beds
- This property accepts credit cards; cash is not accepted
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
- This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
-
Minimal age
18
-
Optional fees
- Fee for English breakfast: approximately BRL 40 for adults and BRL 40 for children
- Pet fee: BRL 62.10 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Portuguese
Nearby attractions
Nova Serrana City Hall
1.2 km / 0.7 mi
Lake Gardens Square
2.5 km / 1.5 mi
Calcado Arena
3.2 km / 2 mi
Shopping Pátio Divinópolis
45.9 km / 28.5 mi
Shrine of St. Anthony
46.5 km / 28.9 mi
Santuario Square
47 km / 29.2 mi
Mill Gravesend Municipal Theatre
47 km / 29.2 mi
Divinopolis History Museum
47.9 km / 29.8 mi
Federal Center of Technological Education of Minas Gerais
48.2 km / 30 mi
Frei Concordio Plaza
48.7 km / 30.2 mi
Waldemar Teixeira de Faria Stadium
49 km / 30.5 mi
Facilities
Year of construction
Total number of rooms
Number of floors (main building)
Family rooms
Accessible rooms
Hotel
Small pets allowed (under 5 kg)
Wheelchair-accessible
Car park
Garage
Key Collection
24-hour reception
Check-in hour
Check-out hour
Wi-fi
Secure parking
Smoke detector
Lift access
Dining area
Towels and bed linen
Café
Bar
Restaurant
Air conditioning in Restaurant
TV lounge
Breakfast
Set menu dinner
Half board with non-alcoholic drinks
Full board with drinks
Snacks
Meal plans
Available board options
Upon availability
Room options
-
DOUBLE STANDARD
DOUBLE • STANDARD • 1 Bedroom • 16 m²
DBL.ST
DOUBLE STANDARD
Guests: 1–3 • Adults: max. 2 • Children: max. 2
Non-smoking room
🛏 Double bed 131-150 width
Room overview
Room type DOUBLEView / characteristic STANDARDRoom code DBL.STOccupancy Guests: 1–3 • Adults: max. 2 • Children: max. 2Bedrooms 1Room size 16 m²Bed setup Double bed 131-150 widthFacilities
Included facilitiesWi-fi Children share the bed with parentsDOUBLE STANDARD
DOUBLE • STANDARD • 1 Bedroom • 16 m²
DOUBLE STANDARD
Non-smoking roomBed setup🛏 Double bed 131-150 widthIncluded facilitiesWi-fi Children share the bed with parentsNo room photos available.
-
SINGLE STANDARD
SINGLE • STANDARD • 1 Bedroom • 16 m²
SGL.ST
SINGLE STANDARD
Guests: 1–1 • Adults: max. 1 • Children: max. 0
Non-smoking room
🛏 Double bed 131-150 width
Room overview
Room type SINGLEView / characteristic STANDARDRoom code SGL.STOccupancy Guests: 1–1 • Adults: max. 1 • Children: max. 0Bedrooms 1Room size 16 m²Bed setup Double bed 131-150 widthFacilities
Included facilitiesWi-fi Children share the bed with parentsSINGLE STANDARD
SINGLE • STANDARD • 1 Bedroom • 16 m²
SINGLE STANDARD
Non-smoking roomBed setup🛏 Double bed 131-150 widthIncluded facilitiesWi-fi Children share the bed with parentsNo room photos available.
-
TWIN STANDARD
TWIN • STANDARD • 1 Bedroom • 16 m²
TWN.ST
TWIN STANDARD
Guests: 1–2 • Adults: max. 2 • Children: max. 1
Non-smoking room
🛏 2 × Single bed 80-130 width
Room overview
Room type TWINView / characteristic STANDARDRoom code TWN.STOccupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1Bedrooms 1Room size 16 m²Bed setup 2 × Single bed 80-130 widthFacilities
Included facilitiesTV Internet access Children share the bed with parents Smoke detector Wi-fi DeskTWIN STANDARD
TWIN • STANDARD • 1 Bedroom • 16 m²
TWIN STANDARD
Non-smoking roomBed setup🛏 2 × Single bed 80-130 widthIncluded facilitiesTV Internet access Children share the bed with parents Smoke detector Wi-fi Desk
-
DOUBLE STANDARD
DOUBLE • STANDARD
DBL.ST-1
DOUBLE STANDARD
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Limited room details from hotelRoom overview
Room type DOUBLEView / characteristic STANDARDRoom code DBL.ST-1Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Facilities
No detailed facility list available for this room.
DOUBLE STANDARD
DOUBLE • STANDARD
DOUBLE STANDARD
No detailed facility list available for this room.
No room photos available.
-
DOUBLE WITH DOUBLE BED
DOUBLE • WITH DOUBLE BED • 1 Bedroom • 16 m²
DBL.DB
DOUBLE WITH DOUBLE BED
Guests: 1–2 • Adults: max. 2 • Children: max. 1
Non-smoking room
🛏 Double bed 131-150 width
Room overview
Room type DOUBLEView / characteristic WITH DOUBLE BEDRoom code DBL.DBOccupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1Bedrooms 1Room size 16 m²Bed setup Double bed 131-150 widthFacilities
Included facilitiesInternet access TV Desk Wi-fi Smoke detectorDOUBLE WITH DOUBLE BED
DOUBLE • WITH DOUBLE BED • 1 Bedroom • 16 m²
DOUBLE WITH DOUBLE BED
Non-smoking roomBed setup🛏 Double bed 131-150 widthIncluded facilitiesInternet access TV Desk Wi-fi Smoke detector
-
SUITE SUPERIOR WITH DOUBLE BED
SUITE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 16 m²
SUI.DB-SU
SUITE SUPERIOR WITH DOUBLE BED
Guests: 1–2 • Adults: max. 2 • Children: max. 1
Non-smoking room
🛏 Double bed 131-150 width
Room overview
Room type SUITEView / characteristic SUPERIOR WITH DOUBLE BEDRoom code SUI.DB-SUOccupancy Guests: 1–2 • Adults: max. 2 • Children: max. 1Bedrooms 1Room size 16 m²Bed setup Double bed 131-150 widthFacilities
Included facilitiesWi-fi Desk Internet access TV Smoke detectorSUITE SUPERIOR WITH DOUBLE BED
SUITE • SUPERIOR WITH DOUBLE BED • 1 Bedroom • 16 m²
SUITE SUPERIOR WITH DOUBLE BED
Non-smoking roomBed setup🛏 Double bed 131-150 widthIncluded facilitiesWi-fi Desk Internet access TV Smoke detector
-
SUITE Accessible SUPERIOR
SUITE • Accessible SUPERIOR
SUI.H6-SU
SUITE Accessible SUPERIOR
Guests: 1–8 • Adults: max. 8 • Children: max. 5
Limited room details from hotelRoom overview
Room type SUITEView / characteristic Accessible SUPERIORRoom code SUI.H6-SUOccupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5Facilities
No detailed facility list available for this room.
SUITE Accessible SUPERIOR
SUITE • Accessible SUPERIOR
SUITE Accessible SUPERIOR
No detailed facility list available for this room.
No room photos available.
-
SUITE SUPERIOR
SUITE • SUPERIOR
SUI.SU
SUITE SUPERIOR
Guests: 1–8 • Adults: max. 8 • Children: max. 5
Limited room details from hotelRoom overview
Room type SUITEView / characteristic SUPERIORRoom code SUI.SUOccupancy Guests: 1–8 • Adults: max. 8 • Children: max. 5Facilities
No detailed facility list available for this room.
SUITE SUPERIOR
SUITE • SUPERIOR
SUITE SUPERIOR
No detailed facility list available for this room.
No room photos available.
-
TWIN STANDARD
TWIN • STANDARD
TWN.ST-1
TWIN STANDARD
Guests: 1–4 • Adults: max. 4 • Children: max. 3
Limited room details from hotelRoom overview
Room type TWINView / characteristic STANDARDRoom code TWN.ST-1Occupancy Guests: 1–4 • Adults: max. 4 • Children: max. 3Facilities
No detailed facility list available for this room.
TWIN STANDARD
TWIN • STANDARD
TWIN STANDARD
No detailed facility list available for this room.
No room photos available.
-
Room STANDARD
Room • STANDARD
ROO.ST
Room STANDARD
Guests: 1–10 • Adults: max. 10 • Children: max. 6
Limited room details from hotelRoom overview
Room type RoomView / characteristic STANDARDRoom code ROO.STOccupancy Guests: 1–10 • Adults: max. 10 • Children: max. 6Facilities
No detailed facility list available for this room.
Room STANDARD
Room • STANDARD
Room STANDARD
No detailed facility list available for this room.
No room photos available.
Guest reviews
What other guests saying about Serrana Residence Hotel
20
reviews shown
ILTON
Ok
André L
Otimo
Oscar
Ao chegar a pia estava suja, botão da descarga estava quebrado, Não foi feito a limpeza diária do apto, Ap estava sem secador.
Carlos
O quarto estava limpo e organizado, a cama é boa, o cafe da manha muito bom, os funcionários muito gentis e prestativos.
Gleycon
O quarto estava ok, mas as portas de nenhum quarto estavam funcionando com o cartão. Todos os hospedes tinha que chamar alguém da recepção se tivesse que entrar no quarto. O café da manhã é muito fraco e com produtos de dias passados.
Marino Yago
Bom quarto, com ar condicionado
Lazaro
Apenas café da manhã deixa um pouco a desejar, de resto tudo ótimo
Carlos Antônio
Dificuldade de check-in, quarto com vazamento no banheiro, localização ruim na cidade, café da manha de péssima qualidade.
José Maria
Hotel muito novo e bem cuidado, estacionamento amplo e algumas vagas cobertas, chegue cedo. Quarto muito limpos e ótima roupa de cama. Café da manhã bom, mas precisa de mais cuidado com moscas.
NELSON
Limpo e confortável
Pedro
Quarto muito confortável.
EDGARD
Não há secador de cabelo no quarto
Razoável. Cama confortável e ótimo café da manhã, mas o banheiro é apertado e o chuveiro não esquenta muito. Mas o pior foi que no ato da reserva falava que tinha secador de cabelo e não levei o meu, porém, para usar no hotel precisava pegar na recepção e devolver em até 2h, o que fica muito desconfortável levando em consideração que eu cheguei meia noite e exausta todos os dias e ainda precisaria descer para devolver o secador de cabelo na recepção.
Rogério
Ibiz nunca teve uma boa relação custo benefício.
JOELMA
Atendimento da recepção e do restaurante incrível
Antonio
Nova serrana
Hotel com funcionários iniciantes, com banheiro que vaza água do box, mas funcionários atenciosos. Café da manhã razoável sem muitas opções.
Renato
Café da manhã
O hotel é bom, mas o café da manhã deixa à desejar.
Kaio
Ótimo, voltarei novamente com toda certeza!!
Ótima, bem recebido, café excelente, estacionamento bem localizado e ótima pré disposição dos funcionários!!
Voltarei novamente com toda certeza!!
Voltarei novamente com toda certeza!!
GASTAO
Localização próxima a rodovia, atendendo bem a quem está em rota de viagem. Hotel bastante novo, instalações e espaços bem projetados. Recepção ainda precisa evoluir em treinamento e treinador.
Gustavo
Excelente hotel
Matheus
A estadia foi bem tranquila, como sempre. Otima equipe de funcionários e tambem otima qualidade do hotel.
Dessa vez teve dois pontos negativos, o secador de cabelo do banheiro estava quebrado e o principal, o sabonete liquido do banheiro estava com um cheiro extremamente ruim, sendo impossível de usar.
Mas como positivo, indo à recepção fui muito bem atendido, me deram a possibilidade de mudar de quarto ou de trocar o sabonete e receber um secador de cabelo. Optando pela troca dos itens, me forneceram um secador melhor e a troca do sabonete.
Entao fica como positivo a equipe de funcionários.
De resto tudo positivo demais, limpeza, organização, acomodação, cafe da manha.
Dessa vez teve dois pontos negativos, o secador de cabelo do banheiro estava quebrado e o principal, o sabonete liquido do banheiro estava com um cheiro extremamente ruim, sendo impossível de usar.
Mas como positivo, indo à recepção fui muito bem atendido, me deram a possibilidade de mudar de quarto ou de trocar o sabonete e receber um secador de cabelo. Optando pela troca dos itens, me forneceram um secador melhor e a troca do sabonete.
Entao fica como positivo a equipe de funcionários.
De resto tudo positivo demais, limpeza, organização, acomodação, cafe da manha.
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