But we had some inconveniences with one of the receptionists. We asked them to check on the AC because it seems not to be working. She gave us a bad attitude like and said she was going to send someone. We told her we could sleep the first night in that room if she was sending someone next morning. (It wasn’t too hot so for us wasn’t a problem that first night) Next day we left in the morning and they were supposed to send someone to fix it while we were outside. (This next day the temperature outisde was warmer so we will need the AC) we came back and asked if they fixed it and she said yes (again giving us a bad attitude as if we are not paying for it) the room was way too hot so we called her and told her it wasn’t fixed. She when up in the room to check. Giving us a bad face. Then she want us to down grade to another room. We said not because that’s was not what we paid for. Then she was on the phone with someone and gave us another room which was like the one we paid for (but AC working).
PD. The rest of the staff was great and welcoming.
I don’t remember her name but she is tall and black.