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Fiesta Americana Hacienda Galindo Resort and Spa

Queretaro · Mexico

Amealco Highway Km 5, 5View location

9.2/10Excellent1,001 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.0/109.0
Condition9.2/109.2
Neighborhood8.8/108.8
Amenities9.2/109.2
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Fiesta Americana Hacienda Galindo Resort and Spa

Nestled in the heart of San Juan del Río, the Fiesta Americana Hacienda Galindo Resort & Spa offers a captivating blend of colonial and natural beauty. The hacienda's warm hospitality creates an unforgettable setting for family gatherings, friendly reunions, or group retreats.

Guests can indulge in a range of amenities, including a spa with a traditional Temazcal, a vineyard and wine cellar, inviting terraces and gardens, and a variety of activities.

Each of the 168 well-appointed guest rooms features amenities such as an iron and ironing board, coffee maker, cordless phone, air conditioning and heating, in-room safe, hair dryer, Wi-Fi, cable TV, a separate toilet and shower, and a minibar (charges apply).

The resort also offers a heated outdoor pool, a Fiesta Kids Club, tennis and basketball courts, a game room, horseback riding, bicycle rentals, and weekend legend tours and bonfires (bonfire charges apply).

Read more about this hotelShow less

With a stay at Fiesta Americana Hacienda Galindo Resort & Spa in San Juan del Río, you'll be 5.4 mi (8.7 km) from San Gil Golf Club and 15.2 mi (24.5 km) from Cavas Freixenet. This family-friendly hotel is 28.1 mi (45.3 km) from Aqueduct of Santiago de Querétaro.

Make yourself at home in one of the 169 air-conditioned rooms featuring minibars and espresso makers. 55-inch LED televisions are provided, with satellite programming available. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. Event facilities at this hotel consist of a conference center and meeting rooms. Free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No elevators Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 20 Pet max weight (per pet) in lb is 44 Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available Cashless transactions are available

Important information

  • You need to know
    • Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • Cashless payment methods are available for all transactions.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • This property uses some solar energy; some water is reused through a grey water recycling system
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: MXN 2000 per pet, per stay
    • Service animals are exempt from fees
    • Rollaway bed fee: MXN 495.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

San Gil Golf Club 8.7 km / 5.4 mi
TecMilenio University San Juan del Rio Campus 16.3 km / 10.2 mi
University Alfred Nobel de Mexico 17.2 km / 10.7 mi
Senor del Sacro Monte Temple 18 km / 11.2 mi
Fundadores Square 18.2 km / 11.3 mi
Nuestra Senora de Guadalupe Church 18.2 km / 11.3 mi
Cavas Freixenet 24.5 km / 15.2 mi
Los Conspiradores Baseball Stadium 31.2 km / 19.4 mi
El Marques Industrial Park 32.7 km / 20.3 mi
Technology Innovation Industrial Park 33.9 km / 21.1 mi
Finsa Industrial Park 34.7 km / 21.6 mi
Bernardo Quintana Industrial Park 35.9 km / 22.3 mi
La Pila Park 38.5 km / 23.9 mi
Church of Santa Maria 38.6 km / 24 mi
Tequisquiapan Handicraft Market 38.7 km / 24.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 169
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car parkExtra charge
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 69 more facilities & services
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Valet parkingExtra charge
  • Room service
  • Laundry service
  • LaunderetteExtra charge
  • Bicycle hire serviceExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Cloakroom
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Sun terraceExtra charge
  • Gym
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • Bikes available
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack bar
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • Children playgroundExtra charge
  • Kids’ club
  • Entertainment programme for children
  • Game room
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tub
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Spa centreExtra charge
  • Green Key (FEE)
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • Buffet lunch
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Non-smoking establishment
  • Table tennisExtra charge
  • Fitness
  • Horse ridingExtra charge
  • Basketball
  • Volleyball
  • Billiards
  • TennisExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDS • 1 Bedroom • 35 m²FAM.2D
    FAMILY ROOM TWO DOUBLE BEDSPhoto unavailable2 photos

    Fiesta Americana Hacienda Galindo Resort and Spa

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width, Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Balcony
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Satellite TV
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO DOUBLE BEDSSUITE • TWO DOUBLE BEDSSUI.2D-1

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    SUITE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONYDBL.BL-DX

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    DOUBLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BED • 1 Bedroom • 137 m²JSU.KG
    JUNIOR SUITE KING SIZE BEDPhoto unavailable3 photos

    Fiesta Americana Hacienda Galindo Resort and Spa

    JUNIOR SUITE KING SIZE BED

    Room photos

    3 photos

    Room overview

    Smoking room
    Room size
    137 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Minibar
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Balcony
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Make-up mirror
    • Satellite TV
    • Cable TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR KING BEDDOUBLE • SUPERIOR KING BED • 1 Bedroom • 42 m²DBL.KG-SU
    DOUBLE SUPERIOR KING BEDPhoto unavailable2 photos

    Fiesta Americana Hacienda Galindo Resort and Spa

    DOUBLE SUPERIOR KING BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    42 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-SU

    Room amenities

    • Bathroom
    • Shower
    • Bathtub
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Balcony
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR TWO DOUBLE BEDSDOUBLE • SUPERIOR TWO DOUBLE BEDS • 1 Bedroom • 50 m²DBL.2D-SU
    DOUBLE SUPERIOR TWO DOUBLE BEDSPhoto unavailable2 photos

    Fiesta Americana Hacienda Galindo Resort and Spa

    DOUBLE SUPERIOR TWO DOUBLE BEDS

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    50 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-SU

    Room amenities

    • Bathroom
    • Shower
    • Terrace
    • Balcony
    • Individually adjustable air conditioning
    • Centrally regulated air conditioning
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Bathtub
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Fitness room
    • Cable TV
    • Desk
    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 137 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Fiesta Americana Hacienda Galindo Resort and Spa

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    137 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Bathtub
    • Shower
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Radio
    • Mini fridge
    • Tea and coffee making facilities
    • Ironing set
    • Centrally regulated air conditioning
    • Balcony
    • Terrace
    • Wheelchair-accessible
    • Wi-fi
    • Desk
    • Cable TV

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room DELUXERoom • DELUXEROO.DX

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    Room DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIORQUADRUPLE • SUPERIORQUA.SU

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    QUADRUPLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX-1

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU-1

    Photos are not available for this room type.

    Fiesta Americana Hacienda Galindo Resort and Spa

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Fiesta Americana Hacienda Galindo Resort and Spa

9.2
Excellent
1,001 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.0 /10
Condition
9.2 /10
Neighborhood
8.8 /10
Amenities
9.2 /10
100 reviews shown
2/10
Poor
28 Jun 2026
Carlos
Attention at front desk was terrible. Was handed hidden fees. The place smelled like pee when we arrived. The room we received was not the one we got. The place is beautiful but it's not given the proper care in order to charge what they are charging per night. They need to get their act together. Incredibly dissappointed. I would ask for a refund on the room differential and the hidden fee charged, but this place is not worth a single extra minute of hassle.
Pet
10/10
Exceptional
22 May 2026
Abel
Este hotel es excelente, lo recomiendo ampliamente
Business
10/10
Exceptional
17 Feb 2026
Marilyn
The staff were incredible and the property was magical.
Family_with_children
10/10
Exceptional
18 Jan 2026
Sarah
Our third stay here. We love it.
Friends_and_family Family
8/10
Excellent
02 Jan 2026
Edith
Clean spaces, lovely hacienda decoration. Kind staff
The bed could improve, too soft for my liking.
Leisure Family
10/10
Exceptional
09 Dec 2025
Edgar
Great
Leisure Family
8/10
Excellent
29 Nov 2025
Ruben
Staff
Business_and_leisure Family
10/10
Exceptional
19 Oct 2025
Enrique
Need yo remove the bars around beds, hard to watcht tv
Leisure Family_with_children
10/10
Exceptional
26 Sep 2025
Victor
Ha sido una hacienda, una experiencia, lo más cómodo y agusto la suite
Leisure Family
10/10
Exceptional
07 Sep 2025
alejandra
Beautiful hacienda with delicious food, friendly staff and endless activities for kids. Will stay again!
Leisure Family
4/10
Poor
14 Aug 2025
Daniel Jimenez
Been a couple of years since I've visited, the hotel (building) is still quite gorgeous. However beds wwre subpar. Broken matresses that sank on the side from years of usage. Food was unfortunately as bad as it gets. Bad taste, cheap products (frozen hamburger pattys on the pool menu), and somehow they managed to burn both the burgers and pizzas. Restaurant food was a bit better but can't really say good things either. Chilaquiles had sour and unsalted sauce and the chips were cut in huge pieces making them quite uncomfortable to eat. Had the same egg dish on separate ocassions and each time the taste was different. And even worse when you realize how mich they are charging for such bad meals.
Pool towels were beaten up with threads coming apart and stained with grease. Desperately needs some TLC
Friends_and_family Family
10/10
Exceptional
26 Jun 2025
Miguel
Beautiful, clean hotel, excellent maintenance, incredible staff, even the gardeners, highly recommended.
Leisure
10/10
Exceptional
26 Jun 2025
Miguel
Beautiful, clean excellent maintenance, incredible staff, even the gardeners, highly recommended.
Leisure Family
10/10
Exceptional
22 Jun 2025
VIANNEY
Muy buen hotel y servicios
10/10
Exceptional
16 Jun 2025
Jorge
!Es una hacienda muy linda, muy bien conservada y el servicio muy esmerado, nos encantó hospedarnos aqui!
Leisure Family
10/10
Exceptional
30 May 2025
P
Hotel is gorgeous, gorgeous, gorgeous!!!
Friends_and_family Family
10/10
Exceptional
20 May 2025
Hector
Nice hotel. Enjoyable for a quiet isolated outing to relax. The spa was really good.
Leisure Family
10/10
Exceptional
18 May 2025
Vanessa
Me encanta este hotel, es muy grande y tiene todo para pasar un fin de semana ameno, tiene alberca, comida rica, animales para los niños, mucha área verde para jugar
Leisure Family
10/10
Exceptional
24 Apr 2025
Sheila

A PLUS

This wasnthe most pleasant surprise
Friends_and_family Family
10/10
Exceptional
19 Apr 2025
CAROLINA
Muy especial para venir con niños.
10/10
Exceptional
21 Feb 2025
Ivone
The place was beautiful, the heated pool was the icing on the cake because the weather this time of year (Early Feb) is warm during the day and chilly at night. It’s a vineyard and they sell a few bottle of wine made from their grape. I haven’t tried mine yet. ☺️ I stayed in a regular 2 bed room. The only thing I would say to be aware of is, the shower. It was huge and beautiful, but the door was a push or pull to open, it’s a walk in. So where it opens there was enough of an opening to where you can clearly see in and The shower is positioned right next to the sink and on the other side is the toilet in its own enclosed room. So someone is bound to see you. I was there with my grandma so we really didn’t care but something to consider if you’re traveling with other families.
10/10
Exceptional
17 Feb 2025
Rafael

Sin duda pueden mejorar

El hotel es extraordinario y los avances que han echo en el área del viñedo son excelentes, la atención del personal en general es excelente. Sin embargo en el área del restaurant interno en donde está la chimenea , cuando esta está prendida la ropa se impregna del olor a leña , la variedad de platillos es reducida y en la noche el personal no está de muy buen humor . .
Business Family
10/10
Exceptional
08 Feb 2025
Wilebaldo Jonathan
Very nice and clean property
Leisure Family
10/10
Exceptional
15 Jan 2025
FERNANDO
Great service. Beautiful property.
Leisure Family
10/10
Exceptional
08 Jan 2025
Maria Jose
Great choice
Leisure Family
10/10
Exceptional
05 Nov 2024
Rosalia
The tours and the young guy in charge of telling the stories of the vineyard and property leyends, he was amazing & super fun! 👏👏👏👏
10/10
Exceptional
04 Nov 2024
Daniel
Everything was excellent
Leisure Family
10/10
Exceptional
31 Oct 2024
Mauricio
Great place
8/10
Excellent
29 Jul 2024
Antonio
They have two restaurants, and one of them, the Italian restaurant, closes most of the week. The main dining area is very nice looking, but expensive. They do not like to offer breakfast menus, even saying that \"it will take a long time\" and forcing you to get the buffet. Compared to other restaurants, the buffet is also very expensive for what is typically served in other restaurants in hotels in Queretaro. The quality of the food was okay; the tortillas de maiz were old and stale. Once, I ordered from the menu, and I spent two and a half hours for lunch, waiting for my bill for 40 minutes. The grounds are beautifully kept, and the pool area is excellent. The vineyard is also a nice place to see. Unfortunately, there are not a lot of options for eating in the area, forcing you to eat at their restaurant.
Leisure Family
6/10
Pleasant
21 Jul 2024
Luis
Near the Rooms Was smelling really bad
The check in was terrible more than 40 minutes traing to finde my reservation even I give them the number of confirmation
Leisure Family
10/10
Exceptional
06 Jul 2024
Aron
The gardens aré beautiful
Leisure Family
10/10
Exceptional
27 Jun 2024
Nely
Amazing hotel and amenities, we stayed one night and planning the next visit already. The food was delicious in the Mexican restaurant (we have pending the Italian restaurant), but enjoyed our stay! Thank you!
Leisure Partner
2/10
Poor
01 Jun 2024
Carlos
Property is nice as well as the pool. Reception is extremely slow, most of the workers there seemed new they didn’t really know what they were doing. Check out took close to 45 min, unsure why it took so long as I was only told sorry for the wait but not why I was waiting for so long. The waiters and people working in the hotel are nice however so that was a plus. Service around the pool was lacking as there were too many people for 2 waiters. Breakfast buffet was amazing, probably the best thing of the property. Overall I would only go back here for the breakfast buffet but would not recommend this place to stay. For the price you pay, which is not cheap, this place needs major improvement.
Leisure Family
6/10
Pleasant
25 May 2024
Luis Alonso
A very beautiful hacienda well equipped and in very good condition, the pool is climatized, the food was so so and kind of expensive. The vineyard is beautiful and it has dedicated areas. It’s also great for families traveling with Kids lots of activities for them.
Leisure Family_with_children
4/10
Poor
20 May 2024
Nora
Ugly welcome staff, the room wasn’t ready at 4pm, an was incomplete
They charge for everything, room for 4 peoples and they left only 1 coffe set. Ugly policy’s and administrative staff. The waitress are the best. Don’t go there
Business Family_with_children
10/10
Exceptional
16 Apr 2024
Virginia
It’s a beautiful and ver large property built in the 1500 and the legend says that it was Hernan Cortez hacienda. Property and art work is beautifully maintained
Leisure Family
10/10
Exceptional
16 Apr 2024
Francisco
Fantastic infrastructure and very attentive service
10/10
Exceptional
05 Apr 2024
Eduardo
NIce
Leisure Partner
10/10
Exceptional
27 Jan 2024
Jose Miguel
All is nice
Leisure Family_with_children
8/10
Excellent
01 Jan 2024
Daniela
Very nice hotel. I rather 4 only cause of cleanliness for the bathroom.
Leisure Family_with_children
10/10
Exceptional
22 Oct 2023
Gabriela
Lovely place. Wonderful and relaxing stay.
Leisure Family
8/10
Excellent
19 Oct 2023
Irene
This is a gorgeous property with many activities. The food is delicious and most of the staff are friendly.
The negative ... we had three rooms, one of our rooms did not have a welcome fruit basket, in another room we found two dead cockroaches, and finally, if you wanted coffee pods you had to go to the registration desk to pick them up.
Leisure Family
10/10
Exceptional
09 Oct 2023
Tony
And Oasis only two hours from Mexico City. We travelled with a 1 and 4 year old, and it was perfect. Food, service, and facilities are all 10/10
Leisure Family_with_children
10/10
Exceptional
08 Oct 2023
Manuel
Very good hotel..!
Business_and_leisure Partner
8/10
Excellent
28 Aug 2023
Allan
Wonderful property and installations
10/10
Exceptional
05 Jul 2023
Verified traveler

Exceptional management and staff

exceptional management and staff, but I regret not reserving directly with the hotel. hotels.com rate was not competitive with the fiesta inn website.
Friends_and_family Family
10/10
Exceptional
24 Jun 2023
Melissa
People everyone was so friendly
Leisure Family
6/10
Pleasant
01 Jun 2023
Verified traveler

So so stay!

Whenever I see the words “resort and spa” I have a certain expectationand the resort did not meet that definition at all, in my opinion. Although the staff is very friendly, and helpful, they don’t speak English so it was a very big challenge for us. One person at the desk spoke some decent English but when she was not there, we were so lost.

Secondly, Hotels.com advertised that this is a VIP silver hotel; but there was nothing special about the VIP silver rated… so Hotels.com needs to get rid of that label.

Third, we reserved 2 suites and both hot tub spas outside the 2 rooms were not clean, and one of them even had a dead roach in it.

Fourth, none of us could figure out how to turn on the fan even when we tried to pull the cord. We even had the maintenance guy come up to help fix the sink and turn on the fan. He couldn’t figure out how to turn it on.

Fifth, when they served the buffet brunch on Saturday morning, there were bees sitting on the fruit trays and sweet pastries trays….none of the fruit & pastries trays had a cover on it. There were also flies as well, but more bees than flies on the sweets…

The only nice things that I saw were the historic views of the hotels and the courtyard, and the friendly staff.
This is not a spot for a vacation! And it is not a place that deserves a score above 7.
10/10
Exceptional
12 May 2023
ileana
Great property and friendly staff
10/10
Exceptional
18 Apr 2023
Verified traveler

So beautiful!

What can I say? This 500-year-old hacienda is breathtaking! The grand entrance is jaw-dropping and I couldn't stop taking pictures from all over the property. It seemed every corner we turned offered something magical.
Partner
10/10
Exceptional
09 Apr 2023
Frank
Everything was fine except for not get treated as a expidia gold member.
Hotel was NOT AWARW of GOLD member treatment!!
Business_and_leisure Family_with_children
8/10
Excellent
01 Feb 2023
Jose
It is a nice property located close to Queretaro.
Leisure Partner
8/10
Excellent
30 Dec 2022
Verified traveler
The experience was great check in was a little cumbersome but other than that it was very pleasant. The staff was corteous and the facilities were nice.
Friends_and_family Family
2/10
Poor
06 Oct 2022
Gustavo
Upon arrival after 3 pm which was our check in time, we found out that they didn’t read our reservation properly and had a regular room ready for us but we had a dog do they had us waiting until they got a dog room ready which we hated because they stuffed us all the way to the back of the hotel, we had 2 babies and my dog and walking all that distance was ridiculous. Hence, why we decided to leave the next day, we didn’t want to spend one more minute there.
Business_and_leisure Family_with_children
10/10
Exceptional
30 Aug 2022
Melissa
Beautiful place!
Leisure Family_with_children
10/10
Exceptional
21 Jul 2022
Luis
Amazing grounds and friendly staff
Leisure Family
10/10
Exceptional
16 May 2022
Juan Antonio
Super hotel
Leisure Family_with_children
10/10
Exceptional
26 Jan 2022
Verified traveler

The perfect place for a getaway trip!!

The perfect place for a getaway trip!!! The Hacienda is beautiful, it has a very rich history and has been perfectly adapted to to provide comfort and luxury to its guest.
Staff is very professional and friendly. Rooms very clean!!
Friends_and_family Family
10/10
Exceptional
18 Jan 2022
LEE
La hacienda es muy bonita y llena de cultura, el ambiente es muy agradable, hay galería, granja y viñedo. Espero regresar pronto con mi familia.
Leisure Family
10/10
Exceptional
07 Oct 2021
MAURO F

Totalmente recomendable

Excelente atención del personal, instalaciones y limpieza de la habitación impecable. Muy buena la calidad de los alimentos.

Un lugar cien por ciento recomendable en cuanto a comodidad y seguirdad en esta situación de pandemia.
Partner
10/10
Exceptional
30 Aug 2021
Alex
Excellent service and food!
Leisure Friends
8/10
Excellent
08 Jun 2021
Verified traveler
I didn't like the food, I've been in other Fiesta Americana and the food has been excelent
Leisure Family
10/10
Exceptional
06 Jun 2021
Norma anel

Sí vuelvo

El lugar hermoso, la comida emuy rica, el servicio muy bueno. Excelente opción para descansar y salir de la rutina.
Friends_and_family Family
10/10
Exceptional
21 May 2021
Verified traveler
It is a very beautiful hacienda with a lot of history.
Leisure Family
10/10
Exceptional
21 May 2021
Jose

Excellent place to rest

Oustading
Partner
4/10
Poor
18 May 2021
Verified traveler
bathroom sink clogged and only a mini bottle of water as amenity...pricey!
Leisure Family
8/10
Excellent
16 May 2021
Verified traveler
This is a very beautiful property, originally built in the 1500’s - the common rooms & artwork are majestic, as are the grounds. Beautiful manicured lawns, mature trees & swimming pool. The meal we had in the hotel restaurant was a 5 out of 10, the room we were assigned was a 6. You could spend all day long taking photos of the grounds! The location is “off the beaten path.” Tomasito
Leisure Friends
10/10
Exceptional
05 May 2021
Verified traveler
This has been the best place I have ever stayed in Mexico, staff and room were the best!
Leisure Self
10/10
Exceptional
01 May 2021
Verified traveler
Excellent hotel
Leisure Family
10/10
Exceptional
11 Apr 2021
Verified traveler
Beautiful and very clean all around. Price excellent. I only wish i woyld have stayed longer
Leisure Partner
8/10
Excellent
03 Apr 2021
Verified traveler
Great place to relax. Beautiful. Rooms are great. Food is ok
Leisure Family
2/10
Poor
02 Feb 2021
RAUL
Ever responded to a COVID cancellation
Friends_and_family Family
10/10
Exceptional
29 Dec 2020
ana maria
excelente lugar para estar en familia, muchas actividades par alos niños y muy cuidadosos con las medidas de bioseguridad
Friends_and_family Family
10/10
Exceptional
23 Nov 2020
Javier

Amazing Hacienda

Beautiful and extraordinary stay!! Will be back for sure! The hotel is very very well preserved. It is just gorgeous!
Partner
10/10
Exceptional
20 Nov 2020
Verified traveler
Pasamos un excelente fin de semana en familia en este hotel. Pudimos nadar, andar a caballo, tomar un paseo en bicicleta y jugar tenis!!!
Leisure Family
10/10
Exceptional
29 Sep 2020
Alfonso

Great

Great hotel. Always a pleasure to be here.
Partner
6/10
Pleasant
28 Sep 2020
Gerardo
La calidad de los alimentos no es buena. Hay demasiados moscos en todas las instalaciones. Ha disminuido mucho su calidad en general.
Friends_and_family Family
10/10
Exceptional
25 Feb 2020
David

Excellent experience, hotel, service and location

Everything excellent
My only comment is the parking lot is all dirt and dust, so my brand new SUV got dirty there, not in the road trip
Partner
10/10
Exceptional
29 Jan 2020
Verified traveler
Property is beautiful and staff are very nice. Rooms are cozy and very clean.
Leisure Family
10/10
Exceptional
08 Jan 2020
Pamela
My husband and I truly enjoyed our stay.
Service was great; the room was beautiful and comfortable.
We will definitely make return visits.
Partner
8/10
Excellent
20 Dec 2019
Verified traveler
Beautiful property. Safe, serene and with plenty of amenities.
My only complaint is the food. Ranged from average to Subpar. Buffet was well presented but taste does not match the hotel quality in my opinion.
Friends_and_family Family
8/10
Excellent
14 Jul 2019
Verified traveler
Sin comentarios......................................................................
Friends_and_family Family
10/10
Exceptional
20 Apr 2019
Andrey

Loved it

The resort was amazing, we did not want to leave. Food, service and facilities were great.
Partner
6/10
Pleasant
19 Apr 2019
Stefan

fancy property, poor amenities

Parking lot fills early. Limited number of rooms with queen beds: may two-twin rooms. No fridges in rooms except small, locked minibars. Have to ask for ice to be delivered. Few wall sockets - for example, you have to set up the ironing board between the beds. No desk or workspace in room - which is fine- but there no business center either. Poor tv quality. Beds comfy. Shower and toilet lights are motion-sensitive, and sometimes they react to each other so lights will keep flicking on. Water drains poorly in sinks. No place to hang towels or clothes in large shower. Grand hallways - really grand. Pool is nice and big. Two bars, one is limited and not so nice, the other is decent with pool table. Games room closes super early. Event service staff friendly and helpful. Some weddings go to 6am, thumping music, but generally the rooms are set well away and insulated. Event food is so so. Check-in check-out not so quick. Wifi isn't great.
Partner
10/10
Exceptional
10 Sep 2018
Verified traveler

Must visit

Amazing place, service, food, everything
Family
10/10
Exceptional
20 Aug 2018
Alberto
Great hotel, recently updated , it is like be in a real hacienda. The employees are great . The food very expensive
10/10
Exceptional
29 Jul 2018
Liz

Stunning!

Lovely grounds, amazing building, great service, gorgeous food!
8/10
Excellent
04 Jul 2018
B268

Pleasant stay, but....

I used to come to this hotel quite often. I have not been there for about a year and I was quite disappointed with some of the re-furbishing and updating they did quite recently. I believe before, the rooms were larger and more comfortable than today and also, the re-furbishing was quite radical in some areas, decreasing the ancient touch of the former hacienda (like removing the original floor in the halls). The chairs in the restaurant are just very uncomfortable, prefer to eat at the pool. We were beaten up by mosquitoes even though we requested to have the room to be sprayed, but with a 2 centimeters gap between the door and the floor, it did not serve for much. The beds have some awkward tubes, they could use it for mosquito net!
otherwise, the Fiesta Kid staff is just SUPER and also the horse keepers and the waiters at the restaurant. I think they are always exceeding client's expectations.
8/10
Excellent
28 May 2018
Verified traveler

Beautiful

Beautiful hotel great food
Family
10/10
Exceptional
02 May 2018
Neri

Excellent services

Excellent experience, so much to do! Relaxing, beautiful and great friendly staff. The food is amazing. Great for kids and adults. Bonfire at night, horseback riding, games and stories for all ages. Beautiful landscapes.
10/10
Exceptional
15 Aug 2017
María de Lourdes
Everything was great. The place is beautiful
Family
10/10
Exceptional
17 Jul 2017
Verified traveler

Great Hotel, the building is amazing

Great experience, It is an old hacienda in a great shape, It keeps all Mexican tradition flavor. Food awesome
8/10
Excellent
10 Jul 2017
Verified traveler
EXCELLENT PLACE, But they need to invest on beds, the one they have are not confortable. The environment, the gardens, the FOOD are amazing!!!!
8/10
Excellent
12 Sep 2015
Verified traveler

The fiesta Americana hacienda

It was really hard to find hotel away from the main highway but finally we arrived to a pretty hacienda style facility. It counts with all services , restaurant, swimming pool , entertainment facility etc
Partner
8/10
Excellent
25 Jul 2015
Verified traveler

Nice hotel, beautiful grounds, good food

Hotel is beautiful and grounds were lovely. Food from restaurant was good as well as the food in room service. Breakfast buffet far surpassed my expectations. Worth paying for. Room was clean. No air conditioning but because the fresh evenings, screened balcony door, and ceiling fans temp in room was still very comfortable even in late July. Only negative is how far the hotel is from town. I would absolutely recommend this hotel for both business and pleasure.
10/10
Exceptional
19 Jul 2026
Sayde
Todo muy bien muy amable el personal, rica la comida. Lo desagradable es que te quieran vender a fuerzas el club de vacaciones y no te dejen ni desayunar agusto
Friends_and_family Friends
10/10
Exceptional
14 Jul 2026
Lorena
La Hacienda es hermosa! Excelente para ir a descansar!
Las habitaciones limpias y cómodas.
Los alimentos de buen sabor.
Partner
10/10
Exceptional
12 Jul 2026
Danthe
Extraordinario hotel

Es un museo
Family_with_children
10/10
Exceptional
09 Jul 2026
Martha K
Hermoso lugar para hospedarse si quieres desconectarte.
Partner
10/10
Exceptional
02 Jul 2026
Bertha
Excelente todo! quiero regresar!
Friends

Location & surroundings

Fiesta Americana Hacienda Galindo Resort and Spa
Amealco Highway Km 5, 5, San Juan Del Rio, Mexico

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Fiesta Americana Hacienda Galindo Resort and Spa

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