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Hampton Inn by Hilton San Juan del Rio

Queretaro · Mexico

Av. Central 239 Esq. Calle 8 Pte.View location

8.6/10Excellent629 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.6/108.6
Condition8.6/108.6
Location8.8/108.8
Neighborhood7.6/107.6
Value8.0/108.0
Amenities8.8/108.8
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn by Hilton San Juan del Rio

The Hampton Inn San Juan del Río is located in the historically and culturally rich state of Querétaro, Mexico, a World Heritage Site.

Situated in the colonial city of San Juan del Río, founded in 1531, the hotel is conveniently located on a main avenue in the industrial zone, just an hour from Mexico City and 35 minutes from Querétaro, the state capital.

Nearby, you'll find four major industrial parks, making it ideal for business travelers. Leisure travelers will appreciate the hotel's proximity to the historic downtown area, just five minutes away, with its 18th-century architecture, restaurants, and cafes.

The Hampton Inn offers 89 comfortable and functional rooms with queen-size beds, complimentary Wi-Fi, two meeting rooms, a gym, and ample space for relaxation or business. Explore the unique geography of Querétaro, with Tequisquiapan, a 'Magic Town' known for its crafts and traditions, just 15 minutes from the hotel.

Read more about this hotelShow less

The area also boasts a famous vineyard corridor and hot spring water parks. Combining modern amenities with colonial heritage, and offering renowned Mexican hospitality alongside the global experience of Hilton, the Hampton Inn San Juan del Río is an excellent choice for your stay.

Located in San Juan del Río, Hampton Inn by Hilton San Juan del Rio is in the business district, a 5-minute drive from Senor del Sacro Monte Temple and 5 minutes from Nuestra Senora de Guadalupe Church.

This hotel is 2.4 mi (3.8 km) from Fundadores Square and 2.6 mi (4.1 km) from TecMilenio University San Juan del Rio Campus. Stay in one of 89 guestrooms featuring LCD televisions. Your bed comes with down comforters and Egyptian cotton sheets.

Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have showers and hair dryers. Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 2 meeting rooms available for events.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 1:00 PM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-in is available Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • Contactless check-in and contactless check-out are available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: MXN 1000.00 per vehicle (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Nuestra Senora de Guadalupe Church 3.5 km / 2.2 mi
Fundadores Square 3.6 km / 2.2 mi
Senor del Sacro Monte Temple 3.7 km / 2.3 mi
TecMilenio University San Juan del Rio Campus 4.3 km / 2.7 mi
University Alfred Nobel de Mexico 6.8 km / 4.2 mi
Cavas Freixenet 7.4 km / 4.6 mi
San Gil Golf Club 13.6 km / 8.4 mi
La Pila Park 17 km / 10.6 mi
Church of Santa Maria 17.1 km / 10.6 mi
Tequisquiapan Handicraft Market 17.3 km / 10.7 mi
Tequisquiapan Opal Mine 17.4 km / 10.8 mi
Ezequiel Montes Street Market 17.7 km / 11 mi
Alma de Agua Events 18.3 km / 11.4 mi
Temazcal Tonatiu Iquzayampa 21.8 km / 13.6 mi
El Oasis Water Park 25.9 km / 16.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 89
  • Number of floors (main building): 4
  • Double rooms: 30
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-out
  • Wired Internet
  • Wi-fi
Show 29 more facilities & services
  • Car hire
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry service
  • Day-care centre
  • Multilingual staff
  • 24-hour securityExtra charge
  • Air conditioning in public areas
  • Hotel safe
  • Lift access
  • ShopExtra charge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Conference room
  • Meeting room: 2
  • Printer
  • Business centre
  • Fax
  • TV lounge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • BilliardsExtra charge
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Hampton Inn by Hilton San Juan del Rio

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Hampton Inn by Hilton San Juan del Rio

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKING • 1 Bedroom • 25 m²DBL.2D-NM
    DOUBLE TWO DOUBLE BEDS NON SMOKINGPhoto unavailable4 photos

    Hampton Inn by Hilton San Juan del Rio

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Room amenities

    • Living room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB

    Photos are not available for this room type.

    Hampton Inn by Hilton San Juan del Rio

    QUADRUPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 25 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    Hampton Inn by Hilton San Juan del Rio

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 25 m²DBL.QN-3
    DOUBLE QUEEN SIZE BEDPhoto unavailable4 photos

    Hampton Inn by Hilton San Juan del Rio

    DOUBLE QUEEN SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-3

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hampton Inn by Hilton San Juan del Rio

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Hampton Inn by Hilton San Juan del Rio

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 25 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable4 photos

    Hampton Inn by Hilton San Juan del Rio

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    25 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Living room

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn by Hilton San Juan del Rio

8.6
Excellent
629 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.6 /10
Condition
8.6 /10
Location
8.8 /10
Neighborhood
7.6 /10
Value
8.0 /10
Amenities
8.8 /10
100 reviews shown
4/10
Poor
30 May 2025
Tito
Not a Hilton at all, poor quality everything , way over priced for what the offer , towels are very old so are the linens and in general and old building requiring to be maintained and updated
Self
10/10
Exceptional
09 May 2025
Alita
Good location, great service, clean and spacious bedrooms, high water pressure
Leisure Family
10/10
Exceptional
15 Apr 2025
Luz
Very clean and staff was very courteous
Leisure Family
10/10
Exceptional
13 Apr 2025
Jean Pierre

Clean, safe hotel. Good location.

Very clean, very safe. I was there to spend a night. Free breakfast, good. The carpet wall to wall il the room, I do not think it is a good idea. It accumulate dust... etc.
8/10
Excellent
27 Mar 2025
Giuseppe
Overall it was good and very clean. Gym availability, coffee 24/7 is fantastic. But there was an odd smell in the room, like a stale odor not fresh.
Business Self
10/10
Exceptional
09 Jan 2025
Fabian
I found the room very clean everyday of our stay with all the amenities well organized
Business_and_leisure Family
2/10
Poor
05 Jan 2025
Scotty
Over an hour to check in.
Business
10/10
Exceptional
30 Dec 2024
Cindy
The location and orderliness.
Leisure Family_with_children
6/10
Pleasant
07 Dec 2024
Carlos
The room smell
6/10
Pleasant
15 Jun 2024
Jacques

Business trip

Only 3 nights…it was ok
Business
4/10
Poor
20 Jan 2024
Javier
El Hilton en San Juan del Rio.
Uno pensaría que por ser Hilton todo debería ser maravilloso, pues no.
Esta es mi experiencia.

Mi esposa, mis 2 hijos y yo, rentamos un cuarto por 1 noche.
Habitación con 2 camas matrimoniales.
La habitación es mínima y muy pequeña, apenas caben las 2 camas. Limpia si, pero realmente pequeña.
Tuve la mala suerte que alguien dejó puesto el despertador para sonar a las 4:30am en algun cuarto anexo, así que sonó y sonó y sonó.
Hablé a la recepción aproximadamente 3 veces para que lo encontrarar y lo apagaran.
Finalmente a las 5 de la mañana el despertador se apagó y pudimos dormir,
El check out es a las 12 y desde las 11:50 empezaron a hablarnos para que desocuparamos el cuarto.

No me gustó el cuarto, tuve una mala experiencia (mala suerte) por el despertador del otro cuarto.

No me volvería a quedar ahí
Leisure Family_with_children
8/10
Excellent
13 Jul 2022
Agustin
Buena ubicación para viajes de trabajo, cerca de las plantas y fábricas de SJR.
Business Partner
10/10
Exceptional
23 Jan 2022
Alejandro
-
Leisure Partner
6/10
Pleasant
07 Dec 2021
Pedro Luis

Nice hotel

Nice hotel considering the city.
Business
10/10
Exceptional
04 Mar 2021
Verified traveler
First time in this hotel. Nice, clean, and convenient
Business Partner
10/10
Exceptional
09 Aug 2020
Vicky
Very good hotel, clean, friendly staff, comfortable beds, we enjoyed our stay
Business Family
8/10
Excellent
03 Dec 2019
Sam

Pretty good

Business trip. Basic hotel. Freondly staff. Average comfort.
Business
8/10
Excellent
02 Mar 2019
Verified traveler

SN Juan Delano Rio

Good hotel..
10/10
Exceptional
14 Dec 2018
Verified traveler
I liked the evening buffet, the condition and equipment in the room.
Very comfortable for a business traveler or couple staying for a night or two.
10/10
Exceptional
27 Feb 2018
Verified traveler
Hotel and staff was great. Breakfast could be better
Partner
8/10
Excellent
12 Feb 2018
Leo

Confy hotel in San Juan del Rio

I stayed for the weekend in this hotel with my family and it was very convinient. The rooms are ok, and the buffet was ok for the kids too, I think they should have more options for adults.
Family
8/10
Excellent
15 Jan 2018
Verified traveler

Convenience

The staff was very professional and friendly. It was complicated getting in and out because of the very busy street
8/10
Excellent
21 Mar 2017
Jose Lus

Very convenient stay

Very convenient , clean. Breakfast is ok to be free for the room rate. Close to Mexico City highway and Tequisquiapan town
Family
8/10
Excellent
01 Feb 2017
Sergio

Great but far

Great hotel but far from the Centro. Works if you're travelling with a car as there is nothing within walking distance
8/10
Excellent
25 Jul 2016
Wendy

It was a very nice stay for reasonable price.

This was a very nice and refreshing stay at Hampton Inn. From the moment we arrived, we had someone taking care of our bags upstairs, helping us with our card key until it worked, and asking if we needed any other help. It was nice and clean, both in the Lobby and in our room. Whatever air freshener they used was perfect, not over-powering, but pleasant. The shower worked wonderfully, which isn't always the case in Mexico. Our BED was magnificent, perfectly soft! I would go again just for the bed. It was a very comfortable room for two nights! Thanks for asking....Wendy H.
Partner
6/10
Pleasant
11 Apr 2016
Verified traveler
We just drove through but the city felt very well taken care of and safe, I was happy to find I nice hotel with breakfast included and a great price. Very nice overall
Family
8/10
Excellent
14 Mar 2016
Verified traveler

Review one

The hotel was nice, however when I asked about washcloths, they kept giving me hand towels. They do not seem to know what a washcloth is
10/10
Exceptional
09 Mar 2016
Takahiro

Good hotel

It was great stay there.
2/10
Poor
10 Jan 2016
arturo

The worst

Very bad, the worst Hampton I ever been.
The water goes to the carpet when getting shower , the WC cover cheap and moves everywhere , in most Hampton inn we need to cross the breakfast areas to go to the Gym, extremely noisy... Very bad experience
8/10
Excellent
18 Dec 2015
Pedro

Quick stay

My stay here was quick but comfortable. There was a lot of value in the price that unpaid for their stay. Clean rooms, friendly service full breakfast. It was a great place just to sleep and wake up and head back on the road.
8/10
Excellent
05 Oct 2015
Miguel

HamptonSJR

Great location for my business needs
10/10
Exceptional
27 Sep 2015
John

Great hotel

This is a great hotel, one that makes you feel at home. The rooms are new, the wireless is fast and free, and there's a hot breakfast included. Service is just wonderful.
Family
8/10
Excellent
04 Sep 2015
Nathan

worth what you pay.

a decent place and a decent price. nothing amazing.
Family
8/10
Excellent
11 Aug 2015
Jhocabet

Small room but great service.

The room was small. The window was filthy on the outside. They were adding exterior insulation to the building. The shower didn’t drain properly.

All of the staff was excellent. Even thought it was on a very busy street, the room was quiet. The a/c was quiet and worked very well. The breakfast buffet was excellent.
Family
10/10
Exceptional
02 Jun 2015
Michael

One night stay

My wife and I stayed at the Hampton for one night, new slightly unfinished on the outside, very clean and had everything in the inside. great business hotel for short stay as there is no pool but there is a Gym. I would consider staying there again in the near future.
the neighbourhood is safe although there is nothing around of interest.Breakfast is included which is a plus although it only runs till 10am and 11 at weekends.
Ruben is reception was very helpful.
Partner
10/10
Exceptional
16 Feb 2015
mario

Very nice hotel

We found this hotel as we were looking for something close to Tequisquiapan. It was a very good location for the price. The staff was super friendly. The room was very clean and with all the amenities one may need. The free breakfast was delicious and with tons of options. It was really great food. I think some people may be turned off by the fact that the hotel is next to a major street and in the middle of an industrial area. The windows in our room are sealed so no fresh air but it was okay for us.
6/10
Pleasant
11 Feb 2015
Verified traveler

Nice, no frills hotel.

Nice, clean simple room. Staff was outstanding. Location is industrial not much close by.
8/10
Excellent
20 Nov 2014
Jorge

A business hotel that delivers comfort and service

A very pleasant hotel with great service & comfy beds. An excellent base for exploring the region given its convenient location.
Partner
8/10
Excellent
02 Jun 2014
Nathan

nice enough

it is a ways into town off the main highway. Also the side door from the parking lot will not let you in, it is exit only.. so you have to walk all the way around the building to get in.
10/10
Exceptional
02 Jun 2014
Eunice cupcake

Good location

If your plan is to go to Tequisquiapan is a really good hotel, because is only 15 min away. Besides that is located in a main avenue. The staff is really nice and you have free breakfast
Partner
10/10
Exceptional
03 Apr 2014
Daniel

Great to go rest after a busy day

Great staff and overall good facilities. Hotel is close to a main road but I honestly couldn't really hear any cars or noise.
2/10
Poor
17 Jun 2026
Alfredo
No había servicio de agua y eran casi 23:00 hrs
Self
10/10
Exceptional
24 May 2026
Manuel alfonso
Excelente servicio y atención ! Así como la habitación y bufete para desayuno gracias !!
Self
10/10
Exceptional
01 Apr 2026
Rocio
Personal amable, comida muy rica, habitación limpia, solo que pediría que cuando acudimos familia se considere toalla de baño por ocupante de habitación.
Family_with_children
10/10
Exceptional
16 Mar 2026
Félix Edmundo
Sí!
Friends_and_family Family
10/10
Exceptional
17 Feb 2026
Abril Erandi
Muy limpio y el desayuno rico
Family_with_children
8/10
Excellent
10 Feb 2026
Emilio
Personal amable
Business
10/10
Exceptional
01 Feb 2026
Jesica
Todo estuvo excelente, como área de oportunidad un poco más de alimentos
Business Family
6/10
Pleasant
31 Jan 2026
Patricia yaneth
Las almohadas no son tan cómodas, el desayuno delicioso! en general bien!
Friends_and_family Family
10/10
Exceptional
23 Jan 2026
Guillermo
Desayuno rico y fresco
Leisure Partner
8/10
Excellent
08 Jan 2026
Carlos
Las camas y almohadas muy confortables.
El personal muy atento
El desayuno de buena calidad y con mucha atención
Leisure Family
10/10
Exceptional
05 Jan 2026
Sergio
El persona muy amable, todos con una actitud de servicio de 10
Partner
10/10
Exceptional
27 Dec 2025
Tatiana
La habitación muy bien, algunos detalles en la regadera pero en general muy bien, el personal amable
Leisure Family
10/10
Exceptional
24 Dec 2025
JESUS ADOLFO GUERRERO
Estancia bastante agradable. Buena relación precio calidad.
Business Family
8/10
Excellent
19 Dec 2025
Lidia Sandra
Cuando hicimos check in nos querían volver a cobrar porque no veían el pago por hoteles.com
Partner
10/10
Exceptional
16 Dec 2025
Ruben Antonio Beltrán
La habitación limpia y el personal muy amable.
Leisure Family
8/10
Excellent
23 Nov 2025
Lillian
Habitación sumamente ruidosa en primer piso
Leisure Family
8/10
Excellent
27 Oct 2025
EDUARDO MONTANO
He tenido el gusto de conocer esta cadena hotelera y me a agradado sus colchones oero, en esta ocasión en el hotel de San Juan Río no fue agradable el colchón.

Leisure Friends
2/10
Poor
25 Oct 2025
Eneyda
Es un lugar poco cuidado, las sábanas estaban sucias. Demasiado ruido de la bomba del agua del Hotel. Me trataron de cobrar nuevamente la estancia, cuando la había pagado por la app.
10/10
Exceptional
23 Oct 2025
Jesús
Buen desayuno, muy solo el hotel, limpio
Friends_and_family Family
10/10
Exceptional
01 Aug 2025
CLAUDIA
Excelente servicio por parte del staff, muy buena ubicación, desayuno rico y perfectamente limpios el cuarto y baño
Leisure Partner
10/10
Exceptional
28 Jul 2025
Adán
muy buena
Leisure Partner
10/10
Exceptional
07 Jul 2025
DANIEL
El personal es extremadamente amable.
Leisure Family
10/10
Exceptional
05 Jul 2025
Maria
Excelente!
Business
2/10
Poor
23 Jun 2025
Edith
Servicio de limpieza pesimo.
6/10
Pleasant
11 Jun 2025
DOLORES MARGARITA
La recepción y su gente muy mal, exigen que uno se identifique plenamente pero ellos no portan ni siquiera gafete.
Las tres reservas que teníamos estaban muy mal, no eran las habitaciones reservadas con el número de camas y pedir el cambio fue terrible y no lo querían hacer aunque le mostré mi confirmación de Expedia.
Leisure Family
10/10
Exceptional
29 Apr 2025
Marina del Carmen
Excelente servicio!
10/10
Exceptional
21 Apr 2025
Oscar
En general todo muy bien!!!
Friends_and_family Family
6/10
Pleasant
17 Mar 2025
Pablo

Buena estancia

Fue solo un viaje rápido y nos recomendaron este hotel, es un hotel promedio.
El desayuno muy sabroso y variado.
Friends_and_family Family
8/10
Excellent
08 Mar 2025
José Luis Vargas
Excelente
Leisure Family
10/10
Exceptional
08 Mar 2025
Miriam
Muy agradable la estancia ,todo muy limpio ,el desayuno rico .
Leisure
6/10
Pleasant
02 Feb 2025
Alberto
Reservé en Hampton Inn porque lo conozco y este hotel no está en ese nivel.
No está “mal”, pero es un nivel barato para negocios
Leisure Partner
10/10
Exceptional
26 Jan 2025
Mariano
Excelente
10/10
Exceptional
20 Jan 2025
PAOLA
Muy buen descanso.
El personal muy atento
El desayuno muy rico
Leisure Family
10/10
Exceptional
19 Jan 2025
Rene
Todo muy bien
Business_and_leisure Self
8/10
Excellent
09 Jan 2025
Roberto
Los colchones estan un poco desgastados. Se complica poder dormir de forma adecuada. Aunque el servicio del hotel excelente.
10/10
Exceptional
07 Jan 2025
CARLOS
Buena relación precio y calidad
Business Self
10/10
Exceptional
03 Jan 2025
Elisa
Todo excelente y la cocina muy bien
10/10
Exceptional
02 Jan 2025
ALVARO

Feliz 2025

Hospede personas de la tercera Edad, el unico detalle fue en la regadera el piso muy resbaloso, creo que mi recomendacion es mejorar ese aspecto, ya que es un area delicada, pero en general, la estancia, todo muy agradable y acondicionado.
Para el acceso a recepcion, si esta muy reducido para el area de silla de ruedas, creo que igual mejorar ese aspecto
Friends_and_family Family
10/10
Exceptional
02 Jan 2025
Mauricio
Las instalaciones son modernas y acogedoras, el personal muy amable y el chef da un excelente servicio, mi esposa no puede ingerir nada contaminado con lacteos y me mostro los sazonadores y todo lo que ocupa en los alimentos para asegurarnos de que nada tuviera lacteos
Leisure Family_with_children
10/10
Exceptional
30 Dec 2024
Miguel angel santino
Es el 5º año que nos hospedamos en estas fechas es un buen lugar la atención es buena solo que ya se siente algo viejo la cama te lleva a al centro de lo usada que estaba pero en general bien
Leisure Family
10/10
Exceptional
29 Dec 2024
Roxy
Super bien, la srita Polet de recepción es una maravilla, sus compañeros también son muy atentos, el hotel como siempre en los hampton son una delicia las camas y la habitación super limpia.
Friends_and_family Family
8/10
Excellent
22 Dec 2024
Victor Rosas Gonzalez

Vida con amigos

Buena opcion para viajeros en pareja que viene a unnlugar tranquilo, silencioso y connactitud amable en sus trabajadores
Friends_and_family Friends
8/10
Excellent
21 Nov 2024
Camilo
Hay ruidos cerca de la propiedad
10/10
Exceptional
07 Oct 2024
Marisa
El desayuno tiene pocas opciones.
La forma en cómo se cierra el baño, si se usa le da la luz al que se encuentra dormido.
El lugar del desayuno es insuficiente, por momentos más sillas o mesas.
Leisure Family
10/10
Exceptional
21 Sep 2024
Luz
En general disfruté mucho me estancia, descanse
Leisure Family
8/10
Excellent
24 Jul 2024
Jesús
Ok
8/10
Excellent
23 Jul 2024
Verified traveler
La asistencia de check out con mal sabor de boca , no tienen orden en los pagos de alimentos y te hacen esperar mucho para confirmar que todo está saldado porque no tienen orden
Friends_and_family Family
8/10
Excellent
17 Jul 2024
Yahir
La propiedad en general está muy bien pero la habitación a pesar de estar impecable, no le servía el aire acondicionado.
Business_and_leisure Self
6/10
Pleasant
05 Jul 2024
juan pablo
No me gustó
Leisure Friends
8/10
Excellent
04 Jul 2024
Moisés mahonri
Todo bien
6/10
Pleasant
17 Jun 2024
Lizbeth
No es un bufet en sí , lo de nosotros fue desayuno
Muy buena atención del personal siempre
Atentos .
Leisure Family_with_children
8/10
Excellent
06 Jun 2024
Gabriela
Todo bien
Leisure
6/10
Pleasant
31 May 2024
Federico

Actialicen su inmobiliario

Lo unico malo fue que el colchon ya estaba muy gastado parecia que te abrazaba, de aui en fuera el checkin y checkout bastante rapido
Business
10/10
Exceptional
31 May 2024
Dania
Es una buena opción y a buen precio, lo recomiendo
Leisure Family_with_children
10/10
Exceptional
28 May 2024
jose

Jose

Excelente estancia, restaurant excelentep
Business
10/10
Exceptional
25 May 2024
Rodrigo
Excelente en todos los aspectos
Business Family_with_children
10/10
Exceptional
06 May 2024
Armando
Excelente servicio.
6/10
Pleasant
22 Apr 2024
Verified traveler

Deberían tener planta de emergencia

Excelente servicio solo que se quedaron sin luz debido a trabajos externos y no cuentan con planta de energía
Self
10/10
Exceptional
17 Apr 2024
Aura
Bien
Business Self

Location & surroundings

Hampton Inn by Hilton San Juan del Rio
Av. Central 239 Esq. Calle 8 Pte., San Juan Del Rio, Mexico

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Hampton Inn by Hilton San Juan del Rio

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