Egypt
, Cairo 
kei
I get there at 10:30. Paying about 500 for the night, so was expecting something decent. Surprised that it didn’t look better than any roadside 3 star hotel.
The night manager at reception was rude from the outset. I was tired so I let it go. Then she told me there was an extra $100 dog charge. I told her that it wasn’t disclosed on Orbitz. She said it was.
I told her that it was late, I had made the reservation 20 minutes before that on a stop on the way to hotel, and I’d like to cancel.
She said I’d have to cancel with Orbitz. Orbitz then told me they have to call hotel. They then told me that they had talked to her, while she was twenty feet away from me, and she had refused.
I went to ask her about it, and she lectured me about not leaving my highly trained GSD whom I wanted to spare a potentially heated discussion from, sitting 5 feet away, calmly watching, minding his own business.
Left and stayed at the Chaminade that has better facilities, and FAR better service. I called/wrote to her manager, and his manager the next day, expecting an apology or refund.
No one even wrote or called back…
Have considered forwarding the paperwork to my company lawyers, both for Orbitz and the hotel. Haven’t had time yet.
Stay there if you are desperate to be close to the beach. Nothing else in the hotel is even worth 100/night.
The night manager at reception was rude from the outset. I was tired so I let it go. Then she told me there was an extra $100 dog charge. I told her that it wasn’t disclosed on Orbitz. She said it was.
I told her that it was late, I had made the reservation 20 minutes before that on a stop on the way to hotel, and I’d like to cancel.
She said I’d have to cancel with Orbitz. Orbitz then told me they have to call hotel. They then told me that they had talked to her, while she was twenty feet away from me, and she had refused.
I went to ask her about it, and she lectured me about not leaving my highly trained GSD whom I wanted to spare a potentially heated discussion from, sitting 5 feet away, calmly watching, minding his own business.
Left and stayed at the Chaminade that has better facilities, and FAR better service. I called/wrote to her manager, and his manager the next day, expecting an apology or refund.
No one even wrote or called back…
Have considered forwarding the paperwork to my company lawyers, both for Orbitz and the hotel. Haven’t had time yet.
Stay there if you are desperate to be close to the beach. Nothing else in the hotel is even worth 100/night.
