Marriott Mena House, Cairo

Egypt , Cairo
CAIRO, Pyramids Road
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100 reviews shown

10/10

Exceptional

21 Mar 2026

Daniela

The pool
Was fantastic 🌟

Partner

10/10

Exceptional

19 Mar 2026

peter

nice gym. Great location. Very safe.

Friends_and_family Family

10/10

Exceptional

16 Mar 2026

Roger

Dinning at 139 was wonderful! Great staff

10/10

Exceptional

10 Mar 2026

Joseph

The would was amazing at the grill

Friends_and_family Friends

10/10

Exceptional

10 Mar 2026

Eric

This hotel offers the most spectacular view of the pyramids from the main restaurant. It makes the entire stay worth it and is worth every penny. The luxury and customer service is perfect.

Friends_and_family Family

10/10

Exceptional

10 Mar 2026

Angela

Gorgeous property that offers stunning views of the pyramids. Food is good but pricey. Staff is very nice and accommodating.

Partner

10/10

Exceptional

26 Feb 2026

YVES

Yes

Partner

10/10

Exceptional

25 Feb 2026

KONSTANTINA

Amazing experience very firefly and warm staff

10/10

Exceptional

17 Feb 2026

Stephen

Beautiful location and convenient for seeing Giza Plateau. Staff are very attentive and helpful. Highly recommend.

Family

10/10

Exceptional

16 Feb 2026

Dawn

I have been a Marriott member for twenty years and have stayed at many of their hotels. This hotel has proven to be the absolute best. The service cannot be beaten and the hotel itself is set in the most amazing setting.

Leisure Partner

10/10

Exceptional

13 Feb 2026

Graham

This is an exceptional hotel.
.
It's very conveniently situated near the Pyramids and new Grand Egyptian Museum.
It thoroughly deserves it's 5* rating
But what makes it special is the staff. Without exception welcoming, smiling and gracious.
Always looking to make sure your stay is perfect.
I will return, if only to relax by the pool !
This is a true Oasis.

Leisure Friends

6/10

Pleasant

08 Feb 2026

Kerrie

Such a disappointment in a hotel this hotel is desperate for a renovation. It was great in the 70s and 80s even the early 90s but now it is tired and worn out. The stench of stale cigarettes comes through the walls. The whole room was smelly the cleanliness below what we consider acceptable the view for a pyramid room disappointing. Also the food that was delivered was barely edible excluding the bread which was great. Wouldn’t stay here again and couldn’t recommend.

Friends_and_family Family

10/10

Exceptional

02 Feb 2026

jaime

Room is perfect except that in ads rooms it’s over looking the pyramid but over all 5 stars

10/10

Exceptional

30 Jan 2026

Jason

Wonderful grounds and service. The ladies looking after our rooms (Mona and her colleagues) were very helpful and made sure we had everything we needed at all times. Marian at the restaurant provided excellent service also.

Friends_and_family Family

6/10

Pleasant

27 Jan 2026

Cosmin R

Staff at check in charge me extra for an upgrade which I didn’t receive

Leisure Partner

10/10

Exceptional

22 Jan 2026

SEUNG JUN

Good

10/10

Exceptional

17 Jan 2026

Beautiful hotel, right next to pyramid, highly recommended.

Leisure Family

10/10

Exceptional

01 Jan 2026

Jalon

Great !

10/10

Exceptional

30 Dec 2025

Shaleen

Room was spotless. Amenities were bountiful. And the service was splendid. This is hands down the best hotel to stay in, in all of Cairo! Can’t wait to come back!

10/10

Exceptional

29 Dec 2025

Zahid

Excellent location. Nice breakfast, lunch buffet could be better

Leisure Family

10/10

Exceptional

29 Dec 2025

r m

Staff was kind.

Friends_and_family Family

8/10

Excellent

28 Dec 2025

Victoria

THE VIEW FOR PYRAMIDS FROM BREAKFAST TERRACE IS BREATHTAKING

Business_and_leisure Self

10/10

Exceptional

28 Dec 2025

Nikolai

If you can afford it, stay at this place. The hotel is just excellent, service, food, grounds, everything is top-notch

Leisure Family

8/10

Excellent

27 Dec 2025

RUDOLF

Fantastic . Best thing : the private entrance to the Giza plain . Wow !!

Partner

10/10

Exceptional

27 Dec 2025

Jason

Best room in Cairo!

10/10

Exceptional

21 Dec 2025

Aneet Paul Singh

The room was spotless. Mohammed did a great job with housekeeping every morning. Please let this message be seen by his manager. Thank you very much.

10/10

Exceptional

18 Dec 2025

Wei

Everything is great!

Leisure Family

10/10

Exceptional

14 Dec 2025

Vasshon

Great staff, perfect location, amazing property. Overall outstanding!!!

Leisure Partner

10/10

Exceptional

16 Nov 2025

ling

Good view and help staff

Self

8/10

Excellent

15 Nov 2025

Paul

Not a 5 star hotel

Nice pool and good hairdryer but:
My room had an old tub you have to climb in and out of for a shower and no hand held nozzle.

At 3:00, after being hot and sticky from touring the pyramids, my room still wasn’t made up.

I had contacted the concierge weeks in advance to make a late lunch reservation at the 139 terrace restaurant. Said I’d have a front row table with great view of the pyramids. When I got there, there was no reservation.

And service is incredibly slow

Friends_and_family Friends

6/10

Pleasant

26 Oct 2025

Amy

Lovely hotel with exceptional location for the pyramids.
Disappointingly, a vast structure erected in the garden (for a wedding), blocking a large viewing area of the pyramids.
The noise from the weddings (dj/music) in the evenings was deafening, not relaxing at all.
Booking for an external restaurant not made as requested and airport transfer fee, organised by the hotel, was very expensive. It transpires if we had used an independent travel company, we could have reduced the cost by 80%! We did this for our return journey.

Friends_and_family Family

10/10

Exceptional

22 Oct 2025

bashir

I had a problem with check in that was an Expedia issue .. however the mena house front desk staff went above and beyond to assist us and make us beyond comfortable .. we had connecting rooms with pyramid view .. the best view you could wish for .. this place is it .. the hotel grounds and everything was behind nice .. the was helpful in every way .. the best Egypt stay I have ever experienced .. I would return there in a heartbeat.. they front desk staff rescued my vacation.

Leisure Family_with_children

10/10

Exceptional

05 Oct 2025

Caroline

The hotel is beautiful and run by helpful, friendly staff. The 24 hour bar with a view of the pyramids is fantastic but Giza it’s self held very little charm.

Leisure Partner

8/10

Excellent

28 Sep 2025

Benny

Food quality lags behind and some supervisors/managers within the staff can hardly communicate in English or have a more resolute and classy approach. Despite that some employees, surprisingly not managers, actually stood out to have better skills, mannerisms and understanding than their managers so they raised the level to acceptable standards.

Leisure Partner

10/10

Exceptional

26 Sep 2025

LOUIE JAY

I stayed at Marriott Mena House and it exceeded all expectations. The location is perfect, just steps away from the Pyramids of Giza, with the most incredible view you can imagine. My room looked directly at the Great Pyramid and waking up to that sight was absolutely unforgettable.

The property is well maintained with lush gardens, a beautiful pool, and a blend of modern comfort and historic charm. Service was excellent. Staff were attentive, friendly, and always willing to help. Breakfast overlooking the pyramids was another highlight of my stay.

If you visit, I recommend booking a Pyramid View room. It is more expensive but worth every cent for the once-in-a-lifetime experience. Overall, this is the best hotel in Giza and I would highly recommend it to anyone visiting Cairo.

Leisure Self

10/10

Exceptional

26 Sep 2025

IOAN

My group was very nicely welcomed by the Hotel staff. The room service, restaurant, and club waiters are kind and professional. The spa was also good. It is a short distance from the Great Pyramids, and the concierge assisted us in going there safely. All the people we interacted with in the Hotel were kind and served us promptly. I want to mention: Mahmoud, Amal, and Ragab at the restaurant for their outstanding service. The cost was worth booking rooms facing the Pyramids. Very good experience in general at Mena House Hotel in Giza.

10/10

Exceptional

20 Sep 2025

Tania

My son and I

6/10

Pleasant

16 Sep 2025

Lavinia

It’s all about location! The Marriott Mena House is situated right near the Giza Pyramids, making it ideal for sightseeing and offering easy access to the iconic ruins. However, the building itself is quite old and, while it has been renovated, it still feels outdated rather than impressive.

While the property is clean and management does their best to maintain it, the facilities and rooms certainly do not match five-star standards—expect low ceilings, clustered spaces, and a dated ambience.

The staff were friendly, professional, and always willing to help, which I truly appreciated.

In summary: The location is unbeatable, but the hotel’s structure and facilities are dated. If you’re looking for modern five-star luxury, you may not find it here, but you will experience warm, attentive service and, most importantly, easy access to the Giza Pyramids!

10/10

Exceptional

15 Sep 2025

Katrina

Amazing don’t go anywhere else guys!

Partner

8/10

Excellent

13 Sep 2025

Tania

Loved the hotel and the concierge staff on site were amazing especially Maria. Had some issues with delayed responses from concierge staff before my visit. Excellent property and amazing stay, lost 1 star for communication before arrival but some of this is on me as my trip was planned last minute. If I had planned far in advance it would not have been an issue. Views were amazing

Leisure Self

8/10

Excellent

31 Aug 2025

Delroy

Property was beautiful, staff was helpful and pleasant. The restaurant was very good (139 The Pavilion). Only issue I had was I noticed a slight unpleasant smell in my pillows, this was unexpected and made what would have been a five star experience, a four.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Ruben

Amazing place, amazing view

Leisure Partner

10/10

Exceptional

28 Aug 2025

JAMES

Amazing service and even more amazing location. Restaurants great too!

10/10

Exceptional

25 Aug 2025

Zoila Dolores

AMAZING hotel! Customer service, my room the best ever,

10/10

Exceptional

23 Aug 2025

Troy

The food was amazing, the staff and service were even greater, highly recommend if ever travelling to Cairo

Leisure Partner

10/10

Exceptional

20 Aug 2025

Hazem

Exceptional staff and service

Leisure Family_with_children

10/10

Exceptional

18 Aug 2025

Lindsay

I loved my room because I had a pyramid view room, so I got to see one of the pyramids from my balcony! The 24 hour’s restaurant is a must! Especially if you want to have a nightcap. The service was excellent overall!

Leisure Family

10/10

Exceptional

12 Aug 2025

Richard

Great

10/10

Exceptional

06 Aug 2025

Eva

Beautiful excellent services great staff

Leisure Family

10/10

Exceptional

17 Jul 2025

Jeremiah

This is the perfect place to stay in Giza. It’s a safe property with American style hospitality and comfort. The location near the pyramids makes for awesome views throughout the hotel. Food and restaurants are great with excellent service and food quality.

Leisure Family

8/10

Excellent

17 Jul 2025

Tomika

Do not order dine in breakfast messed up the whole order 4x and the lady had the nerves to had an attitude because she can’t understand Englih over the phone I made a complaint and they did credit it back on my invoice Other than that friendly staff overall great place to stay other than that

Leisure Family

8/10

Excellent

12 Jul 2025

Gilian

For the price i thought would be 5 stars hotel.

Friends_and_family Family

10/10

Exceptional

03 Jul 2025

Sameh

Excellent location excellent service

Leisure Family

10/10

Exceptional

29 Jun 2025

Jessica

This property was amazing! It was located right at the base of the pyramids. The grounds were immaculate and the food was the best!!

Leisure Partner

10/10

Exceptional

25 Jun 2025

Robert

Amazing staff, very friendly and they all want you to genuinely enjoy your stay at this hotel. All restaurants were excellent and we loved the Egyptian food on the menu.

Leisure Partner

10/10

Exceptional

17 Jun 2025

Mina

Great

Friends_and_family Family

8/10

Excellent

13 Jun 2025

Gurleen

Absolutely amazing property. Its gorgeous. The only reason I give it 4/5 stars is because the bathrooms need to be updated. They’re clean, just older facilities. Otherwise this hotel is a must see. The rooms are big, beds are super comfortable. Its such a treat to be able to walk out and see the pyramids, and have a meal with the pyramids as your view. Would definitely stay again!

Leisure Friends

10/10

Exceptional

12 Jun 2025

Heather

Beautiful property! Pool is so nice with poolside drink service.

Partner

10/10

Exceptional

09 Jun 2025

gennaro

10/10

Exceptional

08 Jun 2025

Nancy

Lovely room. Comfortable bed. Beautiful grounds. Helpful staff. Good dining options, including an extensive breakfast buffet. Convenient to Great Pyramids, Saqqara, and new Egyptian museum. Would stay here again.

Leisure Family

10/10

Exceptional

05 Jun 2025

Ranjith

top notch resort in cairo! got the best pyramid views from our room balcony. amazing staff took great care of us from checkin to checkout.

Leisure Family

8/10

Excellent

26 May 2025

Muneeb

High Price Tag with Pathetic etiquettes

The views of the Pyramids from Marriott Mena House are truly stunning — worth the premium in theory. However, the service was a major letdown. Throughout our stay, we were repeatedly asked if we were actual guests, making us feel out of place and unwelcome.

At The Pavilion restaurant, a staff member made an offensive, racially charged comment when I simply asked about dining options. Despite tipping generously and being respectful, we noticed significantly better treatment given to lighter-skinned guests.

I raised these concerns with the duty manager at checkout, and all I received was a flat “I’m sorry.” No follow-up, no accountability.

For a hotel of this caliber, this experience was unacceptable. The views are great — but not worth the discrimination or lack of proper service.

Friends_and_family Family

10/10

Exceptional

25 May 2025

Veronica

The views from the hotel of the priram

10/10

Exceptional

07 May 2025

Veronica Rackins

Marriott Mena House is an exceptional hotel. Located in the area of the Giza pyramids made our stay better than what we imagined. Dining options were plenty and the staff was friendly and accommodating. We will stay again when visiting Egypt.

Leisure Partner

10/10

Exceptional

05 May 2025

shailita

excellent location
friendly staff
clean
& helpful
amazing place. loved it

Leisure Partner

10/10

Exceptional

01 May 2025

KEITH

Amazing

10/10

Exceptional

28 Apr 2025

Rishika

This hotel in itself is piece of history and you feel it throughout the property - it's got old world charm, impeccable service and amazing views kf you book a room with a pyramid view, or from the communal garden and restaurants

Partner

10/10

Exceptional

28 Apr 2025

Kenneth

Beautiful Hotel enjoyed our stay immensely.

Leisure Partner

10/10

Exceptional

27 Apr 2025

Ashley

Good

Leisure Family

8/10

Excellent

17 Apr 2025

Ahmed

The Mena house is an iconic place. Unfortunately the old historical section has been closed for years, and no clear indication as to when it will open the rooms in the hotel need upgrading of both furniture and amenities specially bathrooms. The staff are friendly and helpful.

Leisure Self

8/10

Excellent

10 Apr 2025

Ashley

It was a nice properly for sure. You cannot beat the view from the restaurant. However I do feel like it is a bit outdated for the price that is being charged.

Leisure Partner

10/10

Exceptional

05 Apr 2025

Chris

Amazing hotel resort as you look right at the pyramids. Incredible views and location It’s the only place I’d stay in Cairo!

Leisure Partner

10/10

Exceptional

04 Apr 2025

Sarah

The staff constantly went above and beyond. Everyone was so nice, the room was kept spotless and was fun to return to each day. The pool staff was very attentive, the drinks were great. The restaurant staff became like friends and welcomed us every day. The view was always amazing. We literally walked right up to the pyramids from the hotel and got to completely avoid any driving mess. The staff at the spa were great. So sad to have to leave. Thanks for a great trip

Leisure Partner

10/10

Exceptional

18 Mar 2025

Kesha J.

Loved it

6/10

Pleasant

26 Feb 2025

gabriel

The room and food was average not really 5 star and not worth the money but
the grounds and staff,especially the staff at the concierge,
were superb

10/10

Exceptional

17 Feb 2025

John

All the staff were incredible particularly Habiba, Front Desk Manager,who gets a Gold Star for Service, Mosehli, Manager, and Khamis who handled our bags and showed us the property upon arrival and was very helpful at our departure. Saner and Nancy in the evening Front Desk were very helpful. Helal from Housekeeping as well as Mohammad. Ibrahim and Ms. Amal from Breakfast were also very helpful. We had an incredible stay at an incredible historic hotel.

Leisure Partner

10/10

Exceptional

15 Feb 2025

Tino

So glad we went with this hotel for our Cairo trip! This is the best marriott hotel i’ve ever been to. Location is next to pyramid with fantastic views, rooms were clean, service impeccable. Resturant 139 had great breakfast and dinner buffet.

Leisure Partner

8/10

Excellent

15 Feb 2025

Anthony

Me a House review

Room cleaning was superb. Missed replacing beer once.
Coffee service in 139 was hit and miss. Waiters seem to forget…or were ordered elsewhere.
Main complaint is about taxi driver Ramy Khottabh. Was helpful and efficient for three days and the failed to show Today, Saturday for our airport ride. He was well compensated prior. He has a security friend at lobby car entrance. He needs to be punished and reminded. I suggest a week suspension for accessing guests outside the main gate. We were able to make the ride in time but it was inconsiderate.
Otherwise, loved the hotel.
Service, food, room, quiet, friendliness were all just fine.
Anthony.

Partner

10/10

Exceptional

15 Feb 2025

Muhammad

Amazing location, great dining. Lovely staff

Leisure Partner

8/10

Excellent

31 Jan 2025

Purnaacchandra

It is an impressive property, but they can miss details like refilling the conditioner, that was the only one thing or else it was an impeccable service. One thing I didn’t like throughout Egyptian hotels was the half shower and the water would spill all over the bathroom. I am not sure how to take shower in such an out fit

Leisure Family

10/10

Exceptional

17 Jan 2025

Verified traveler

Beautiful grounds, lighting in the evening most romantic.

Friends_and_family Friends

10/10

Exceptional

14 Jan 2025

Youstina

Excellent stay!

One of the best hotel stays, I have ever had. The rooms are not crazy luxurious but the views the service and the food are above and beyond!

Friends_and_family Friends

10/10

Exceptional

07 Dec 2024

Alvin

Marriot Mena House was great. Although it’s one of the oldest hotels in Cairo it did not feel old or outdated. The property was immaculate and service was amazing. I stayed in a Premium Pyramid View room. I cannot think of a better way to spend a few nights in Cairo.

Leisure Partner

10/10

Exceptional

29 Nov 2024

Aaliyah

The stay was magical! The property is right behind the pyramids so you get a great view during the day and at night

Partner

8/10

Excellent

24 Nov 2024

Alexa

Food, meh

Our stay was fantastic. My only beef with this trip was the room service food. It was inexpensive but not that great. Housekeeping was fantastic and the front desk was extremely helpful. Definitely would stay here again.

Friends_and_family Family

10/10

Exceptional

12 Nov 2024

Mina

Complain!

I recently stayed at Mena House, a hotel known for its outstanding service, which is why I was surprised by a disappointing experience with one of the garage security staff members. The security person “Ashraf” spoke to me in a very rude and loud manner, which felt unprofessional and unsettling. Additionally, after making me pay for parking, he handed me a piece of paper instead of an official receipt.

Aside from this issue, I must say that the rest of the staff I interacted with inside the hotel were friendly, respectful, and attentive, meeting the high standards Mena House is known for. I hope the management can address this issue to ensure that every part of the hotel experience remains as professional as expected.

Business

10/10

Exceptional

29 Oct 2024

Kristina

This is a gorgeous property outdoors. I truly enjoyed my time at the pool and restaurants. There was construction going on but that is not often. It is worth a stay.

Business_and_leisure Friends

10/10

Exceptional

21 Oct 2024

Alexander

Staff is very professional and very friendly. Hotel complex and pool is beautiful. Breakfast buffet is amazing and of course can’t beat the location being so close to the pyramids.

Self

10/10

Exceptional

12 Oct 2024

Arti

Amazing hotel. It is a beautiful property right across from Giza Pyramids. The food is great and the staff goes above and beyond to cater for your needs. Thanks to Nada for upgrading us to such a beautiful room. Kareem, Mohamoud Helmy and other restaurant staff made us felt like we are home and part of their family. Kudos to such great group of staff. We will highly recommend this property :-)

Leisure Partner

10/10

Exceptional

09 Oct 2024

Shimaa

Excellent

10/10

Exceptional

20 Sep 2024

Andres

Beautiful hotel with unique history located in from of Giza Pyramids. Spacious rooms, delicious breakfast and good gym

Business

10/10

Exceptional

19 Sep 2024

James

Nice view of pyramids. Great service. Everyone is si nice there.

Business_and_leisure Friends

10/10

Exceptional

17 Sep 2024

Thomas

When you sit down that first breakfast and see the view, you know your whole time will be worth it. People and service all top drawer.

Leisure Family

10/10

Exceptional

17 Sep 2024

Nirthana

The view is unreal. You wont get over how stunning it is. The facilities are great and food was really good. Would recommend for anyone staying in Cairo.

Leisure Partner

10/10

Exceptional

07 Sep 2024

STANLEY

Very nice hotel if price is not an issue

The hotel is within a reasonable walking distance to the entrance to the pyramids, about 10 to 15 minutes. Elderly may wish to hire a taxi

Hotel is a little isolated from the main streets of Giza

The hotel is like a self contained city or college campus with three restaurants

Leisure Self

10/10

Exceptional

20 Aug 2024

Steven

Best place to stay if you came to see the pyramids. Honestly, the veiw was surreal.

Leisure Partner

10/10

Exceptional

07 Aug 2024

Mario

A Great experience

My wife and I stayed at this property during two nights as part of the last two nights in Egypt. The hotel is fantastic. The location of the hotel is amazing. We stayed in a room with the view to the pyramids. The food at the restaurants was excellent. The pool, gym and spa looked so good but we didn't have time to use it since we had other activities planned. The bed and room were very comfortable.
It was my wife's Birthday and we were given a cake and then bed was decorated with rose petals (as a courtesy).
I noticed however that the staff was very busy since there were events being celebrated in the patio. Communication within the staff could be improved there were a few minor issues that could have been avoided, but nothing major. None of these issues kept me away from a great experience. Valet attendants were great in assisting on arrival and departure. So much to say but running out of permitted space.

Partner

6/10

Pleasant

21 Jul 2024

Verified traveler

Not such a great experience overall.

Their non refund policy is problematic. Communication also problematic.. Resolution of concerns terrible.

10/10

Exceptional

14 Jul 2024

Robert

Amazing place. Best view of the Pyramids in Giza