Motel 6 Williams AZ Downtown Grand Canyon GA

2/10

Poor

05 Aug 2026

Daisy

Wanted to cancel a reservation and the front desk NEVER answered my calls nor Expedia's calls. Wasn't until AFTER I was charged for 1 night and 3 minutes of waiting on a ringtone that they finally responded and canceled my 2nd night. Awful customer service from them. This was the Williams,AZ location BTW.

2/10

Poor

31 Jul 2026

Monica

I got to the hotel and the front office was closed and had a sign saying for check in go to our other property. I go to the other property and that office was closed also and had a sign saying go to our other office. So I call the front desk and of course no answer. Needless to say I had to look up another hotel

8/10

Excellent

29 Jul 2026

Rose

The hotel was ok. There were stains on the sheets. But it was nice having a microwave and a mini fridge. We did find 3 tiny black bugs on both of the beds.

10/10

Exceptional

10 Jul 2026

Michelle

Very nicely located near many shops and restaurants all within walking distance.

Friends_and_family Family

8/10

Excellent

08 Jul 2026

Lee

Appreciated no riff raff around motel. Decent environment. Convenient location to grocery store and eateries. Nearby police station. Front desk was inexperienced but nice. Adequate for an overnight stay

Partner

8/10

Excellent

05 Jul 2026

William

Pleasantly clean and bed was comfortable!

Partner

2/10

Poor

02 Jul 2026

Everardo

Horrible manners by the woman at the front desk.

4/10

Poor

28 Jun 2026

adam

The staff didn't know what they were doing. Zero amenities also

Family

10/10

Exceptional

28 Jun 2026

Eddie

Its good.

2/10

Poor

24 Jun 2026

ramagiri

I was overcharged for my stay, and resolving the issue has been very frustrating. Despite multiple follow-ups, I have not received a proper resolution. The refund process has been confusing, and customer support has not handled my case satisfactorily. I hope the management improves its billing accuracy and customer service to prevent other travelers from facing the same experience.

10/10

Exceptional

22 Jun 2026

Conrado

Great services

Self

10/10

Exceptional

16 Jun 2026

Diane C.

Clean, safe and polite staff.

Self

6/10

Pleasant

07 Jun 2026

Randy

Wanted a first floor room. But was told I couldn't have one. I made my reservations 3 months in advance

Self

2/10

Poor

30 May 2026

Angel

Everything is not working

Friends

10/10

Exceptional

28 May 2026

Michael

The room and property were very clean

Family

8/10

Excellent

25 May 2026

Sushanta

PROS
- Comfortable beds
- Nice bathroom, working showers - hot and cold - no confusions

CONS
- Our bathroom (125) did not have the toilet paper holder. The toilet paper roll was just kept on top of the toilet bowl. This is unacceptable.
- We didn't find any breakfast at 7 AM. Just coffee. The coffee wasn't too bad, though.
- A bit confusing on the address .... two Motel 6's right next to each other.

Friends

2/10

Poor

24 May 2026

Hilary

Had to walk around to multiple buildings to find an office that was open. Only 1 room key. Large front window lock broken, had to use hangers to try to keep it closed so people couldn’t break in, bathroom window not locked. No WiFi so the tv wouldn’t work. Air conditioner took forever to cool off. Small & limited parking spots. No handicap parking. Wouldn’t stay here again.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Charles

Clean and fresh

Family

8/10

Excellent

12 May 2026

Krystyna

Rooms clean, beds comfortable,staff friendly .

Friends_and_family Family

6/10

Pleasant

29 Apr 2026

William

I dont know what i did to make the woman at the desk upset with me. I rang the bell a couple of times and then she came out and was displeased with me.

There was a note on the desk that wifi was our and being worked on. It didncome back on the second day. The eoom was clean and the bathroom was nicely upgraded. But the toilet tissue holder was hanging onto the wall by one loose screw.

I didnt feel unsafe except that there were signs everywhere that the hotel was not responsible for theft or vandalism. The signs made me more apprehensive.

The little town is cute and the train to the grand canyon is right behind the hotel. Very convenient. Safeway is across the street which was also convenient.

Self

8/10

Excellent

26 Apr 2026

Megan

Location is awesome for tourism. Right on route 66 & everywhere you want to go is within a 15 minute walk!

Family_with_children

4/10

Poor

25 Apr 2026

Tabitha

The girl who checked me in looked like she was 12 years old and pissed off that she had to work lol also! My husband said “something bit him” last night and this morning, he has a red bump on his foot. I didn’t read the reviews until now but apparently they have bed bugs? Good f***ing grief! I was in room 110. You get what you pay for. $51 total spend on Expedia.

Family_with_children

10/10

Exceptional

20 Apr 2026

Leah

We only stay at this location when in Williams. We always have our 5lb chihuahua and she is always welcomed. staff is always helpful and room is always clean. Thank you!!!!

10/10

Exceptional

20 Apr 2026

Vinit

Value for money Clean room, good Staff

Friends_and_family Family

2/10

Poor

06 Apr 2026

Nicole

I was unable to show proof of the damage to the room before our stay. I left earlier than our planned stay.

Family_with_children

8/10

Excellent

04 Apr 2026

Todd

Great price for a cheap hotel. Comfortable bed, very nice and big shower, very clean, good dog park, but smells funky. Nicer and Cleaner than more expensive hotels. Minus moldy smell, I would give a 5 star.

Partner

4/10

Poor

03 Apr 2026

Mark

Looked okay in the pictures but when you get there, the place is very run down. I guess they are doing the best they can and it was mostly clean, but it didn't feel clean. Definitely not a room I'd want to hang out in so it's really only a last resort if you need something to crash a night at best. Make sure the air conditioning and hot water work right away as someone else staying on the first floor didn't have that. I was on second floor. If people walked outside, the room shook but I got lucky and that didn't happen much.

Family_with_children

4/10

Poor

02 Apr 2026

MILAGROS

Heating/air conditioning too noisy. Add the train announcing its passing through the town...
Parking good.
Pillows and bed clothing need a deep wash.
Remodeling of the place was nice.
Amenities: a bar of soap. No hair dryer.
There is a fridge and a microwave, which is helpful especially when travelling with children.
Staff: could be more friendly. It is true, we are tourist who may not come back, however a hotel is our home while travelling and having a warm and friendly welcome is appreciated.

Family_with_children

4/10

Poor

01 Apr 2026

Shawn

Liked location and cost.

Didn’t like:
No breakfast
No coffee (neither in room or in reception)
No shampoo/conditioner
Noisy second level (stayed on first level)
Very tight quarters.

Partner

6/10

Pleasant

29 Mar 2026

John

Seemed good just odd no shampoo

Family

2/10

Poor

26 Mar 2026

Robert

The door had been kicked in and the door jam was just help on by blue painters tape, the bed sheets were stained and so were the towels. The floor was creaking so bad that I felt bad for the people on the bottom floor. Area felt safe and was convenient to food & shopping and the Grand Canyon Railroad

Partner

10/10

Exceptional

22 Mar 2026

Leah

We have stayed an nearly all the \"cheap\" hotels on the 66. This location is the friendliest, cleanest and has the most comfortable beds as well as being Pet Friendly complete with a little dog park.

Partner

10/10

Exceptional

21 Mar 2026

Elizabeth

Staff was nice, the room clean and no issues

Partner

4/10

Poor

21 Mar 2026

Natalie

Upon checking in, there was no one at the front desk. When I rang the bell, the gal quickly came and greeted me with just “what do you need”.

The check in process overall was quick.

That night, was a nightmare. The people upstairs were running between 3 rooms, stomping and jumping. It was extremely loud.

We went to the front desk and asked if we could change rooms but they were booked. the guy up front didn’t do anything and we told him if they don’t stop by 9pm, we would be coming back to the front desk

At 915pm, they were still making a LOT of noise. I went back to the front desk and made another complaint. At that point, he just stared at me and just said there’s nothing he could do. He never once went to ask the other guests if they could reduce the noise or stop their kids from running, stomping and jumping.

We ended up checking out the next morning and booked another room at another hotel.

Although we liked the location and the room itself, We will never stay at this location again as the staff was not helpful at all. Only the gentlemen that was there the next morning was helpful.

Friends_and_family Family

6/10

Pleasant

20 Mar 2026

Patricia

Front desk placed us underneath a family of 3 kids who were bouncing off the walls into the late evening.

10/10

Exceptional

19 Mar 2026

Elizabeth

Clean and affordable

Partner

2/10

Poor

11 Mar 2026

Samantha

!.. BED BUGS BEWARE! room 106 is infested and the front desk just wants you to call corporate. we checked in around 1am and by 4:53am was getting bit by bugs and saw them crawling on the pillows. large ones and small ones. WASNT OFFERED A REFUND on the spot because i booked with EXPEDIA. working that out now and EXPEDIA said that would be \"42-78hrs\" to resolve while they conduct their own investigation. we spent $170 at walmart to get quick essentials and basics to replace what was INFESTED and EXPOSED to the BUGS while on our roadtrip. so yeah, the room was only $62 bucks however you'll have to SPEND almost TRIPLE that to DISINFECT your belongs etc. and LOSE TRAVEL TIME time. DONT DO IT YALL

Partner

6/10

Pleasant

11 Mar 2026

Axel

Ok Stay

10/10

Exceptional

10 Mar 2026

MIGUEL

Always clean . My go to motel the Grand Canyon motel 6.

10/10

Exceptional

08 Mar 2026

Kristina

I would highly recommend this location. Directly across the street from Safeway. The Safeway has a Starbucks. Easy to walk down the Route 66 strip. We will be staying here again in the future.

Friends_and_family Family

8/10

Excellent

05 Mar 2026

Melissa

Fenced area for pets but by a busy road.

Partner

2/10

Poor

04 Mar 2026

Jim

Do not recommend

2/10

Poor

25 Feb 2026

Kiali

Staff was nice. Room seemed clean. Upon waking the next morning my child and I found some bed bugs on the pillow and have lots of bites due to the stay.

10/10

Exceptional

24 Feb 2026

Ricardo

Yes a ,,very nice room 👌 very clean 👌 staff very friendly 😀 💯

10/10

Exceptional

23 Feb 2026

Maritza

Clean, staff very nice and the rooms have been recently remodeled.

Partner

10/10

Exceptional

21 Feb 2026

Angela

Clean room, fully accommodating shower, east check in and check out

Self

6/10

Pleasant

15 Feb 2026

Danielle

The heat in the room was poor. Never fully got the room warm and thin blanket and pillows were flat. Floors are not level. Also, I called the front desk because I heard the bottom lock click as if it unlocked and there was someone standing in front of my door for about 2 minutes just standing right in front of my door. Front desk clerk didn’t seem very concerned. Was a bit upsetting. I didn’t sleep well after that. Every noise kept waking me up.

Leisure Self

10/10

Exceptional

07 Feb 2026

Rodrigo

Everything was good

Leisure Friends

10/10

Exceptional

06 Feb 2026

Charles

The room was nice and it was a great place to stay ! The front desk people were really nice !

Leisure Pet

10/10

Exceptional

03 Feb 2026

Miguel

Everything was good clean. The only problem was people upstairs too noisy. There’s nothing in the hotel can do it, but I love the state in hotel and I’m gonna go back soon.

Leisure Family

4/10

Poor

02 Feb 2026

Jerid

No one answers the phones. They canceled our room because we would be arriving late and no one would answer. Tried calling all day long.

10/10

Exceptional

30 Jan 2026

Branden

Good

8/10

Excellent

29 Jan 2026

Leah

The room was clean bed very comfortable. Our little chihuahua is always most.comfortablen

6/10

Pleasant

25 Jan 2026

Gina

The room was clean, and the beds were nice. Didn’t realize I would need to ask for a hair dryer and there was no safety lock on my door. Going outside at 8am with wet hair in 19 degree weather isn’t fun.

Friends_and_family Family

10/10

Exceptional

24 Jan 2026

John

Room are clean and property is very well maintained. Wonderful young lady checked me in.

Leisure Partner

10/10

Exceptional

22 Jan 2026

Branden

It was nice

2/10

Poor

20 Jan 2026

Emadeddin

Terrible motel. Very unprofessional staff, especially the young girl who seems to run the place. They don’t even respond when you say hello.

I’ve stayed here twice. The first time, there was no hot water. This time, the air conditioning didn’t work.

I will never come back. Don’t waste your money or your time.

Business Self

10/10

Exceptional

19 Jan 2026

John

It was great for what it is.

Partner

4/10

Poor

19 Jan 2026

Britanya

Customer service was very rude to our whole party. Not enough supplies in hotel, toilet paper, towels etc.

Friends_and_family Family

8/10

Excellent

18 Jan 2026

Jose

Staff was good, location excellent, room definitely could use improvement ( the bed cover sheet had stains on them). Wi-fi was the worst part but given we had downloaded movies didn't bother us at all.

Leisure Family_with_children

10/10

Exceptional

17 Jan 2026

Libby

The staff was friendly and the rooms were very clean.

Leisure

6/10

Pleasant

16 Jan 2026

Melany

Staff was rude when tried to extend an extra week. Was lied to and told the hitel was booked for the next week and when we checked on the app there were more available rooms.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Jorge Roberto

Great location for an overnight stay to visit the Grand Canyon! Definitely recommend

Leisure Pet

2/10

Poor

06 Jan 2026

Youssef

the heater and the tv didn't work. The receptionist was rude and unprofessional

Business_and_leisure Self

10/10

Exceptional

05 Jan 2026

Luis

Great service!

Business_and_leisure Family_with_children

4/10

Poor

04 Jan 2026

Michelle

Parking is fine, very limited staff! The cleaning is lacking, stains on the walls, no amenities, all you get is a small bar of soap. Wouldn’t stay here again. You get what you pay for which isn’t much.

If you don’t mind all that and just want to lay your head somewhere then stay here.

Leisure Family_with_children

8/10

Excellent

03 Jan 2026

Myrella

Not spotless but acceptable, noticeable stains on bed sheets.
Not much interaction with staff

Leisure Family

10/10

Exceptional

31 Dec 2025

Maria

One day I went to get coffee close to end time & was offered to make more which I said was okay cuz I knew going later it was a possibility of being low but I do appreciate the gesture. Staff was kind. Check in @ out was simple & fast. Clean rooms. Good location. Thank you for the stay

Friends_and_family Family

8/10

Excellent

30 Dec 2025

Julia

My only complaint about this motel was there was no chair in the room. It wasn’t a problem for me, but my guest had a health condition that made eating in bed and sitting up in bed without back support very uncomfortable. When I asked the front desk about it they said all the chairs were on back order.

Everything else was wonderful, including the staff. The fridge and microwave were extremely convenient and this room was an absolute bargain for the price.

Love the location too, it was centrally located in Williams and all the restaurants and attractions were a quick walk away.

Leisure Family

6/10

Pleasant

24 Dec 2025

Jeff

Room was nice, but the outside run down and falling apart
Very bad parking

Leisure Self

8/10

Excellent

23 Dec 2025

Verified traveler

Somewhat hard to find since there are three Motel 6's relatively close to each other in Williams. Nothing special, just the basics which all worked well except for the slow internet.

8/10

Excellent

22 Dec 2025

Greg

everything was fine

Self

2/10

Poor

20 Dec 2025

Lina

.

Leisure Family

10/10

Exceptional

20 Dec 2025

David

Great

2/10

Poor

17 Dec 2025

Arnoldo

there was no one in the property to check in waited 35 minutes into somebody arrive from one of the rooms

2/10

Poor

17 Dec 2025

Amy

I actually have stayed in many a budget hotel room and I have never had an issue in the past and I also have never written a bad review in my life. I realize I booked a budget motel room but I did not expect to have zero hot water available to me. I was supposed to stay three nights but ended up only staying one because I could not take a shower after my 10 hour car ride. Apparently I missed the most recent reviews that the hot water had been out over a week since the reviews on Expedia default to most relevant and not most recent! Having no hot water is definitely a relevant review to me! Management claimed it had just gone out the hour before which was a lie. They also refused to refund me for the additional nights but eating the two nights was worth it just so I could have a hot shower after hiking all day the next day at the Grand Canyon. I think its in poor taste to not be up front with your guests about something like this and to lie about the situation after they find out. Luckily we stopped other people in the parking lot to let them know about the situation ahead of time so others hopefully wouldn't be stuck paying for a room without hot water too. Bottom line, honesty is the best policy. I am actually passing through Williams again next year for several days and might have stayed again at this hotel had they been up front about the situation but I will definitely be re-booking again with the amazing hotel that I found down the street.

Leisure Pet

2/10

Poor

17 Dec 2025

Branden

I would really like a partial refund could not even take a shower because hot water did not work. They said that they were working on it and it never got fixed and the heater barely kept the room, warm sheets and blankets covered in stains.

Partner

4/10

Poor

15 Dec 2025

Krystal

The Hot water was not working, when requesting a discount as it was last minute notice they declined.

Leisure Family

2/10

Poor

15 Dec 2025

Ian

No hot water to shower, no toilet paper holder, missing electrical outlet covers. Owner will not answer calls for a refund. Worst stay ever.

6/10

Pleasant

14 Dec 2025

Leah

The room was actually nicely remodeled. Its a 3 instead of a 5 because it has no inroom coffee maker and there was no hot water so we were unable to shower. The bed unfortunately listed to the outer edges so we felt like we were rolling out of bed and it felt like we were sinking at the headboard. Not sure what was going wrong for the bed. We were not advised there was a problem with water heater until arrival, so we had no ability to cancel and stay else where.

Friends_and_family Family

2/10

Poor

14 Dec 2025

Jesse

The hotel didn’t have hot water. That wasn’t the issue, the issue was they lied to all the hotel guest saying it was the an issues with the city, then I just happened. In fact it’s been out for 2 days!!! I was there for 3 hours,I checkout early and waiting for my refund

4/10

Poor

14 Dec 2025

Joseph

For $30 a night the room served its purpose but cold floors and no hint of carpeting it made the room feel really cold. I probably wouldn’t stay here again

Leisure Self

2/10

Poor

13 Dec 2025

Ian

There was no hot water in the shower! No toilet paper towel holder in the restroom. Missing the cover plate on the outlet for the AC/Heater unit. Absolutely the worst hotel experience ive ever had.

4/10

Poor

11 Dec 2025

William

I stayed in the room for seven days. The temperature of the shower water was warm at best, it was uncomfortable to shower. The sink was clogged. The staff did not respond to my request for assistance. they also did not provide a change of towels or empty the trash when requested. There are so many other options for accommodations in Williams, I would not stay here again.

Leisure Friends

2/10

Poor

08 Dec 2025

Curtis

Terrible management. What can I say. Very little to no help with easy to handle problem. Stayed an extra night. Booked an extra night. Paid for an extra night. Inadvertently booked at the motel 6 across the street. Solution; sorry pay for both rooms. Either dumb, rigid or greedy. Take your pick.

Friends_and_family Family

8/10

Excellent

06 Dec 2025

Gregg

Had a nice quiet time. A little confusion on where to check in.

Leisure Pet

2/10

Poor

01 Dec 2025

Lashaun

Heat Didn’t Work

10/10

Exceptional

30 Nov 2025

Miguel

We loved the fact that we were able to watch the parade from the property’s parking lot and walked to the Christmas tree lighting ceremony from the hotel

Leisure Partner

8/10

Excellent

29 Nov 2025

DANA

Clean room and comfortable

Leisure Self

6/10

Pleasant

28 Nov 2025

Nicolas

It was very close to the event that we were going to. So it made it perfect for us

Leisure Family

8/10

Excellent

26 Nov 2025

Shawna

Love the little town and area, the price was good. Room was clean.

Partner

10/10

Exceptional

16 Nov 2025

Jamie

Great

Leisure Family

6/10

Pleasant

15 Nov 2025

vivek

Good clean rooms. A table-chair in the room will be good to have.

Leisure Family

2/10

Poor

10 Nov 2025

Nora

The smell in the room was terrible. I did not sleep all night. It smelled like strong chemical cleaning products and deodorizer.

Friends_and_family Family

8/10

Excellent

09 Nov 2025

Rafael Suarez

It got the job done. Room was clean and tidy upon arrival, as was the bathroom. The ac/heater did the job as well, and kept the room warm. I was given the choice of room and which level, which was very convenient, and check in and out was very easy as well.

Leisure Partner

10/10

Exceptional

08 Nov 2025

Alejandro

Everything was great. The room was clean, quiet and it had a microwave and refrigerator. There is also a supermarket across the street.

Self

10/10

Exceptional

03 Nov 2025

Alejandro

I had a great stay. It was quiet and peaceful. The room had a microwave and refrigerator, and I was across the street from a Safeway supermarket.My on complaint is that the door bolt didn't work.

Self

10/10

Exceptional

02 Nov 2025

Heather

Great location for us….clean, cute, and friendly staff! Would recommend and will definitely stay again.

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Tara

Excellent location and clean, comfortable room.

Leisure Partner

8/10

Excellent

27 Oct 2025

susan

Clean and tidy, very friendly host. Close tonall amenities