Name: Grand Canyon Railway Hotel
Address: 235 N. Grand Canyon Blvd., Williams, 86046, US

10/10

Exceptional

07 Aug 2026

Kathleen

Everyone was so friendly. Place was very clean.

Friends_and_family Family

10/10

Exceptional

06 Aug 2026

MaryAnn

Fun family location and great value!

2/10

Poor

05 Aug 2026

Frank

The TV had no signal for the first three days, the bathtub didn't drain and the toilet was loose.

10/10

Exceptional

03 Aug 2026

Adi

It was great! nIce and clean room,

8/10

Excellent

03 Aug 2026

Renee

The room and bathroom were very clean. I really appreciated have a newly updated bathroom!

10/10

Exceptional

03 Aug 2026

Felipe

Best option in Williams!! Definitely going back

10/10

Exceptional

03 Aug 2026

Nguon

Everything was great

10/10

Exceptional

03 Aug 2026

Billie Jo

Staff was over the top when making sure everything was as it should be!

10/10

Exceptional

03 Aug 2026

Emmy

It was good , stay only a night..

8/10

Excellent

02 Aug 2026

Joseph

We recently stayed for two nights with the kids and grandkids. We were a party of eleven. All of the rooms were comfortable and clean. AC worked well, water always hot. The indoor pool was a wonderful amenity. The only thing I would suggest changing is having a restaurant on site. It is close to the hotel, but not onsite. Also you can hear the train at about 3:00am lol so it would be a nice benefit to have ear plugs available at the front desk. We asked and were told they had been out for a few days. Although the train horn didn’t last long, it is enough to wake you up. We would stay there again, just come with ear plugs!!

10/10

Exceptional

02 Aug 2026

Sandra

Recently renovated rooms, spacious and clean. Conveniently located.

10/10

Exceptional

01 Aug 2026

MELISSA

Excellent property with a Harvey House for delicious eats. The property was well maintained and a pleasure to walk around and explore. The staff was friendly and helpful. Overall, a joy.

10/10

Exceptional

01 Aug 2026

Joseph

We stayed here 13 years ago and the property is still a great hotel. Definitely high end and worth the money. The hours for the pub, pool, and restaurant are very convenient and they stay open late. I will definitely recommend this hotel to others.

10/10

Exceptional

31 Jul 2026

Marcy

You can’t go wrong staying here. The property is clean, the staff are incredibly kind, and the rooms are very comfortable!

8/10

Excellent

31 Jul 2026

Mike

Very clean, updated room and was priced fair. Four stars because coffee pot was broken.

6/10

Pleasant

31 Jul 2026

Felicitas

Room had an old building humidity smell, the room doesn’t get cleaned daily or at all during our 4 day stay. You have to call the front desk to request towels etc.. The cleaning staff in the hallways were very nice but the front desk personnel wasn’t too eager to assist. They were pretty straightforward no activity suggestions or recommendations. The train personnel is awesome as well.

10/10

Exceptional

30 Jul 2026

James

Nice facilities and area of town

10/10

Exceptional

30 Jul 2026

Donald Furtys,

We loved staying here. The room was clean and everything was comfortable. Everyone was so kind and helpful when needed. We will definitely stay here next time we are in Williams. It was within walking distance of restaurants, the train and depot as well as shops in town. We took the train to the Grand Canyon and that was amazing also.

10/10

Exceptional

29 Jul 2026

phillip

Room was nice and clean and the staff was friendly. Rooms do not have microwaves though.

10/10

Exceptional

28 Jul 2026

Mark

Beautiful property

10/10

Exceptional

28 Jul 2026

Christine

Our stay was amazing. It's always nice having everything close by and our kiddo loves their play area that is on site. It's enjoyable to have a restaurant there and order ahead and put it to the side, play and then have it to eat. Inside the little bar restaurant downstairs, their cheese pizza was amazing. Not to mention the drinks weren't bad either. Definitely a very friendly family place, I would recommend.

10/10

Exceptional

28 Jul 2026

Yocelyn

The room was very clean and staff were super accommodating! Hotel is very children friendly!

10/10

Exceptional

28 Jul 2026

Dave

Super endroit j’ai bien aimé et je le conseille à tout le monde

10/10

Exceptional

27 Jul 2026

MARISSA

We had a great time staying in Williams to celebrate July 4th! Our rooms were the cleanest rooms I’ve stayed at in years!! I wanted 2 connecting rooms on the second floor and I got exactly what I was asking for. The staff was so accommodating! I hope to return next year!

8/10

Excellent

26 Jul 2026

Judith

Coffee maker and refrigerator would have been nice to have in the room. No towels in the pool area.
But overall the stay was nice.

Family_with_children

10/10

Exceptional

25 Jul 2026

yuhai

Good hotel，good position.

6/10

Pleasant

25 Jul 2026

Adriana

Tony in housekeeping was the best!!! He went above and beyond to help us find lost airpods. The other staff members will not say hello, ignore you and aren’t that welcoming or friendly at the front desk. The food at Spencer’s was HORRIBLE the cottage pie was so greasy the potatoes were drenched in the grease. We told the front desk that we didn’t eat our to go order that evening but it was no biggie to her.. Fred Harvey restaurant was overpriced and not good! Why is there not a discount on the train ride if you stay at the hotel?

10/10

Exceptional

24 Jul 2026

Donna

Second trip to the Grand Canyon Railway Hotel. Don't know how it could have been any better! Loved shopping at the depot, buffet breakfast was excellent, staff was wonderful, kids had a blast in the pool. Would definitely stay there a third time!

8/10

Excellent

24 Jul 2026

Kristy L.

I loved the location because you can walk through all of Williams from there. The only 2 things I could say that I would like to see done better is that the hotel room carpets need to be cleaned badly, and there is no freezer in the refrigerator.

10/10

Exceptional

23 Jul 2026

Susan

Outstanding! 10 out 10

8/10

Excellent

23 Jul 2026

Sara

Liked the location, didn't like the lack of elevators. Only one small elevator in a corner, about a half-mile to our room.

8/10

Excellent

22 Jul 2026

Anthony

I would stay here again for the room and location. My family and I enjoyed the room and it's location in Williams. Perfect for launching into the Grand Canyon and strolling into Route 66 Americana lane. The Breakfast buffet was welcomed by the family. My biggest complaint is the Harvey Restaurant does not except cash. The gift shop does but the restaurant does not. I was ready and going to leave but my wife offered to pay with her debit card. I booked with my credit card and would prefer to use cash for the less expensive purchases. What bothered me more is the staff was ready to let me walk out and spend my money somewhere else.

-Anthony from California

10/10

Exceptional

22 Jul 2026

Georgina

A great one-night stay, the room was recently renovated, very comfortable and clean. The hotel is massive but very quiet. Highly recommended.

10/10

Exceptional

22 Jul 2026

Edmundo

Rooms were very clean , staff members were very awesome, has a bar with tab and well drinks , very family friendly hotel. Around the block of Route 66 ,bearizona

8/10

Excellent

22 Jul 2026

Karen

Came to the hotel for a one night stay with our granddaughters (3 and 5) to do a quick trip to Bearizona and the Deer Farm before school started. Overall, the staff was friendly, The room was nice. Hotel was easy to find and the gift shops available were well stocked. The pool, which was previously closed for renovations, was open during our stay. The only item of note was the staff told us the pool was heated. It was not, but there was a large jacuzzi we could go back and forth between. The TV did have kids channels such as Nickelodeon and Disney Jr, which most hotels do not.

I would warn against the Fred Harvey restaurant. I was excited because I love stories of Fred Harvey and the Harvey girls. I think he would not be happy about the quality of the restaurant. It was $80 for two adults and two children. It said there were 30 dishes on the dinner buffet, but I would say 22 of them were on the salad bar and included the dressings and toppings. The food was...edible, but did not make me want to return. I didn't want to go back to breakfast, but we thought it had to be better, which it was, but barely. The highlight was the cheesy potatoes which would give Cracker Barrel a run for its money. Save your money and try one of the high rated local restaurants. On the plus side, our granddaughters like seeing the train come around the restaurant.

10/10

Exceptional

22 Jul 2026

Michael

So convenient for the grand canyon train. Room was perfect and so was our stay. Staff was exceptional.

10/10

Exceptional

22 Jul 2026

tah wee nah

The whole visit was fantastic!
One of the nicest places I've stayed.

Family_with_children

10/10

Exceptional

22 Jul 2026

Amber

This was a very cute hotel that had a lot of character. Everyone was friendly and helpful. The pool and the hottub were great and the pool towels were actually a good size and quality. If you like good water pressure, this is the hotel to go to for a shower. This is a family friendly place to stay and the local atmosphere is so cool. We are at a local coffee shop called Brewed Awakenings since there wasn't breakfast with the room and it was delicious and reasonably priced. The price of the hotel was very worth it.

Family_with_children

10/10

Exceptional

21 Jul 2026

Blanca

Great place!!

10/10

Exceptional

21 Jul 2026

Stephanie

I heard some ghost stories but there really wasn't much info online about the hotel being haunted.

Family_with_children

10/10

Exceptional

20 Jul 2026

Kim

Thank you for such an amazing experience. EVERYONE was so kind and helpful.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Anthony

Everything thing was great and we had a great time

Family_with_children

10/10

Exceptional

20 Jul 2026

Mary Ellen

Pool was great! Our room was wonderful! Clean and spacious!

Family_with_children

10/10

Exceptional

19 Jul 2026

Susan

Clean hotel with helpful staff, nice pool and very nice stay!

Family_with_children

10/10

Exceptional

18 Jul 2026

Alexia

This is a great hotel to stay with the family! We stayed in the newer refreshed room and it was very clean and seemed new. The pool and jacuzzi was also well kept. The kids loved it. The only thing that could be better is the WiFi. We only stayed one night so it wasn’t much of a necessity but would’ve been if needed to stay longer days. Other than that, beautiful hotel, thank you for having us!

Friends_and_family Family

10/10

Exceptional

18 Jul 2026

Mark

Pool and spa were closed for renovation

Family

8/10

Excellent

17 Jul 2026

Corrin and Ryan

Property was under construction. Great location in downtown Williams. Rooms average but clean

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Todd St

Very nice place clean rooms quite and a good bar

Partner

10/10

Exceptional

16 Jul 2026

CESAR

Very close to the town strip, everything is walking distance., park at the hotel and walk everywhere.

Family

10/10

Exceptional

16 Jul 2026

John

Good stay - had a great family vacation

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Victoria

The room was pretty clean with exception of the floors, no biggie I just spot cleans the dirty spots.
There is NO breakfast at the hotel at al, however there is a very nice restaurant next door with a hughe breakfast buffet hot & cold!
There is no freezer in the fridge😢 which is sad because we are traveling across country and I need frozen ice packs!

Family

8/10

Excellent

14 Jul 2026

Stephanie

Staff was nice

Family_with_children

10/10

Exceptional

14 Jul 2026

ROBERT

Very clean rooms, Friendly Staff, Breakfast was awesome!!

Family_with_children

10/10

Exceptional

14 Jul 2026

Gary

.

Self

2/10

Poor

14 Jul 2026

anthony

Mike and sarah night staffs were amazing, but day shift staff could use some help. They looksd overwhelmed

Family_with_children

10/10

Exceptional

13 Jul 2026

David

Clean and up to date. We also did the train ride to the grand canyon, which was fun.

Family_with_children

8/10

Excellent

13 Jul 2026

Yesenia

The hotel was nice , on our way to the room it was nothing but huge bins of blankets dirty towels and in very very small print online it said the pool was closed which didn’t find out till we arrived dry disappointed was told we can use the community pool. The restaurant staff was very nice. The location was ok to far of a walk if your there during the heat.

Family_with_children

10/10

Exceptional

13 Jul 2026

Alexandra

Clean room. Great stay. Super nice concierge

2/10

Poor

12 Jul 2026

Christopher

I booked the room because of the pool and hottub nowhere did it say online that it was closed. Took the family to the pool there were no signs or insignia of the pool being closed and we were escorted and treated poorly by the staff. Online it states rooms will have mini fridge and microwaves, microwaves cost more which was not stated online. I talked to the staff regarding the pool situation and the lady acted as if I was dumb and informed me chemicals were added the day we kicked out of the pool I asked about the chemicals and the lady asked for my name as if she was over my questioning and and wanted to kick us out of the hotel I will never go back to that hotel again. Who closes the pool in the summer? Staff was trash and rude.

Family_with_children

10/10

Exceptional

12 Jul 2026

Teri

Room was very clean. I really liked the nostalgic feel of the whole experience.

Partner

10/10

Exceptional

11 Jul 2026

Jennifer

They were updating/renovating in late May 2026. Also, there is only one elevator since it is a historic hotel.

Family

10/10

Exceptional

11 Jul 2026

Pamela

Wish I would have known they were redoing the pool. Was there for an annual family vacation on the 4th of July and it sure would’ve been nice to use that amenity. This will be my third time staying at that hotel.

Family

10/10

Exceptional

11 Jul 2026

Gilbert

Didnt like thst pool was closed for maintenance. Would be more prudent to do maintenance during winter. Also, coffee shop closedtoo early ( 10am) .

Family_with_children

8/10

Excellent

10 Jul 2026

Luke

Hotel I was beautiful and clean, just wish the pool was in service

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Cynthia

We love staying here every time we are in Williams. Only negative this time was the pool and jacuzzi was closed.

10/10

Exceptional

10 Jul 2026

Mark

Excellent location! Room was clean and perfect size. We have stayed here before and it’s always been our go to hotel in Williams. The pool and hot tub were under renovation but we only stayed one night so we weren’t going to use it anyway. Our room was on the back side of the hotel so a long walk to the front to the exit. Will be staying there again when we take the train ride polar express.

Partner

10/10

Exceptional

09 Jul 2026

Christine

Wonderful place to stay. Very convenient.

Family

10/10

Exceptional

08 Jul 2026

Denise

Nice location

Family

10/10

Exceptional

07 Jul 2026

Ricardo

Awesome experience

6/10

Pleasant

07 Jul 2026

Ron

The room was clean and adequate; however, the beds were not comfortable, but better than the pillows, bad. The bathroom was clean and nice size; however, the bath/shower needs grab handles or some form of shelving that you can hold on to. Not an easy experience in or out and moving around in the shower.

Partner

10/10

Exceptional

07 Jul 2026

Denise

Great location for easy access to downtown Williams and Train to Grand Canyon. Nice rooms. Food at Spencer's was very good.

Partner

10/10

Exceptional

06 Jul 2026

Renita

Friendly staff

10/10

Exceptional

06 Jul 2026

Christina

Very clean room and comfortable bed. Great stay !

Self

10/10

Exceptional

05 Jul 2026

Stephanie

The room and staff were great. The location was perfect for walking downtown, getting to the Grand Canyon and watching fireworks

Family_with_children

8/10

Excellent

05 Jul 2026

Mary

This hotel is adult friendly, which we liked. It was quiet and well located.

P.S. The GFI plug in our bathroom (room 1391) was tripped and would not re-set- so no plug in the bathroom.

Partner

10/10

Exceptional

05 Jul 2026

Karla

We enjoyed our stay and trip on the Railway. Would come back. It was a great time.

Family

10/10

Exceptional

04 Jul 2026

Scott

Staff was great, everything was very clean

10/10

Exceptional

04 Jul 2026

Sarah

Family friendly. Great location

Family_with_children

10/10

Exceptional

03 Jul 2026

Terry

The newly renovated rooms are very nice. Staying there and taking the train into the Grand Canyon was amazing and super easy. Everything is explained like 1000 times – where to go, safety tips, things to do in places to eat, etc. This took all of the stress out of planning what to do and how to do it. Also, you can just walk across the tracks into the heart of Williams and there’s a ton of places to eat and shop. Overall, 10 out of 10.

Friends

10/10

Exceptional

03 Jul 2026

Yamilett

Dry nice place to stay, very clean, the upgraded rooms are spacious and comfortable.
The grounds are well maintained and there is plenty of parking

Partner

4/10

Poor

02 Jul 2026

Don

We booked a one night stay on our way to California. The site didn’t state that the pool and hot tub was closed. After a 16hr drive I was looking forward to these two things. Total letdown.

Friends_and_family Family

10/10

Exceptional

01 Jul 2026

Whitney

Ambience is great. Conveniently located. Friendly

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Charles

The hotel was convenient only couple blocks away from downtown Williams.

We were not notified ahead of time that the pool and hot tub would shut down for repairs. The way the pool looked at the time when we were there it would be closed for another couple of weeks.

Family

10/10

Exceptional

29 Jun 2026

Tanya

It was a great place. We will return

Partner

6/10

Pleasant

29 Jun 2026

Timothy

breakfast $22. no hot water. sink won't drain. good beds and pillows. train was fabulous.

Partner

10/10

Exceptional

29 Jun 2026

Paul

Great place for a family

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

Monica

Everyone was very friendly and helpful❤️
It was a great experience ❤️

Partner

6/10

Pleasant

28 Jun 2026

Christopher

Wasn’t very happy to find out the pool and spa were under construction. Part of the reason why we booked this trip was to enjoy it for my wife’s birthday.

Family_with_children

10/10

Exceptional

24 Jun 2026

Patrick

Great location for taking train to Grand Canyon. Nice restaurants and bar. Pool was closed.

Family

8/10

Excellent

23 Jun 2026

Matthew

A bit dated.

Self

10/10

Exceptional

22 Jun 2026

RICK

Staff Staffed were excellent!

Partner

6/10

Pleasant

21 Jun 2026

Tina

Was a bit disappointed to be honest i expected a bit more for the deluxe room for the price paid, room hadn't been hoovered when I went in as lots of bits all over the carpet , reception staff were very friendly and it waa in a good loction to walk to the main town

Partner

10/10

Exceptional

21 Jun 2026

Fanni

Staff

Family

4/10

Poor

21 Jun 2026

Andrew

The front door and lights shocked us multiple times. Shower would not drain. Ants in bathroom.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Corilla Jo

The hotel was very convenient to the Railway and restaurants. Would definitely stay there again.

10/10

Exceptional

18 Jun 2026

Karla

Love this place so family friendly….. the only thing, the pool was closed and my 3 grandsons were a bit disappointed…. Overall I’m a repeat customer this was my 3rd trip… and the updated rooms were fabulous!!

Family_with_children

10/10

Exceptional

17 Jun 2026

Tim

Enjoyed a meal in the bar at the hotel upon check in. The train into the Grand Canyon was great as well as the pre boarding cowboy show!! Super cute and entertaining!! Great experience! Also, had breakfast at the buffet restaurant on site which was also very good.

Partner

8/10

Excellent

14 Jun 2026

John

Family friendly

Partner

10/10

Exceptional

13 Jun 2026

Joshua

Clean room, friendly staff, great for couples or families.