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Four Points By Sheraton Desaru

Malacca Johor and South · Malaysia

Jalan Kempas 2, Taman Desaru UtamaView location

8.8/10Excellent242 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition9.0/109.0
Amenities8.4/108.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Four Points By Sheraton Desaru

Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a television in a common area. Getting to the surf and sand is a breeze with the complimentary beach shuttle.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:30 AM for a fee.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 311 guestrooms featuring minibars.

Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Read more about this hotelShow less

A stay at Four Points By Sheraton Desaru places you in the heart of Bandar Penawar, a 3-minute drive from Desaru Fruit Farm and 9 minutes from Tanjung Balau Beach. This hotel is 5.1 mi (8.2 km) from Desaru Beach and 6.2 mi (9.9 km) from Desaru Coast Adventure Waterpark.

Make yourself at home in one of the 311 guestrooms featuring minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 7 meeting rooms available for events. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until Anytime
Check-out until 12:00 PM

Hotel policies

Guests will receive an email with special check-in instructions Guest will receive an email before arrival 24 hours Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed Service animals not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
  • Special Instructions
    If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Optional fees
    • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
    • Uncovered self parking fee: MYR 7 per night
    • Rollaway bed fee: MYR 100.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

Nearby attractions

Desaru Fruit Farm 2.8 km / 1.7 mi
Desaru Beach 8.2 km / 5.1 mi
Tanjung Balau Beach 8.6 km / 5.4 mi
Desaru Coast Adventure Waterpark 9.9 km / 6.2 mi
Tanjung Puteri Golf Resort 41.7 km / 25.9 mi
Firefly Valley Leisure Park 47 km / 29.2 mi
Regency Specialist Hospital 47.1 km / 29.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 311
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Secure parking
  • Laundry service
  • Lift access
  • Garden
Show 5 more facilities & services
  • Meeting room
  • Children playground
  • TV lounge
  • Breakfast
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE DELUXEDOUBLE • DELUXEDBL.DX

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    DOUBLE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE WITH BALCONYJUNIOR SUITE • WITH BALCONYJSU.BL

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    JUNIOR SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE TWO BEDSTWIN • DELUXE TWO BEDSTWN.2B-DX

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    TWIN DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • JUNIOR SUITE KING SIZE BEDJUNIOR SUITE • KING SIZE BEDJSU.KG-1

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    JUNIOR SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    JUNIOR SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: JSU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE WITH BALCONYDOUBLE • DELUXE WITH BALCONYDBL.BL-DX

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    DOUBLE DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM NON SMOKINGDOUBLE • PREMIUM NON SMOKINGDBL.PI-NM

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    DOUBLE PREMIUM NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUMDOUBLE • PREMIUMDBL.PI

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    DOUBLE PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D-1

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE WITH BALCONYTWIN • DELUXE WITH BALCONYTWN.BL-DX

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    TWIN DELUXE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.BL-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BEDFAM.KG

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN PREMIUMTWIN • PREMIUMTWN.PI

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    TWIN PREMIUM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    PREMIUM

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    FAMILY ROOM TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 38 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable7 photos

    Four Points By Sheraton Desaru

    DOUBLE DELUXE KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Cable TV
    • Housekeeping
    • Electric Kettle
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Mini fridge
    • Ironing set
    • Centrally regulated air conditioning
    • Safe

    Facilities with extra charge

    • Extra beds on demand
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXETWIN • DELUXETWN.DX

    Photos are not available for this room type.

    Four Points By Sheraton Desaru

    TWIN DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Four Points By Sheraton Desaru

8.8
Excellent
242 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.0 /10
Amenities
8.4 /10
75 reviews shown
6/10
Pleasant
23 Jun 2026
Dongyi
The dishes plate is not clean.It is quite hard to find the clean plate.The breakfast is normal. Little Chinese choice. The kids corner food,due to the food exposure in the air and become hard,can not eat.
Family_with_children
10/10
Exceptional
15 Jun 2026
Huixian
The room is spacious and clean. Great for family stay. It is very near to SKS Mall and a lot of eateries nearby. Staff are friendly and service is great.
Family_with_children
8/10
Excellent
01 Jun 2026
Damian
Nice hotel and staff. Gym equipment a little basic.
Self
8/10
Excellent
01 Jun 2026
CIAN YIH
I had a very pleasant stay at Four Points by Sheraton Desaru. The location is very convenient, with food options, laundry services, and other useful amenities nearby. It is also a strategic location in Desaru, making it easy to travel around.

Overall, the stay was good. The room was clean and comfortable, the breakfast was enjoyable, and the public restrooms were also clean. Considering the reasonable room price for a four-star hotel, I feel it is a very good value-for-money choice. I would recommend this hotel to other travellers.
Family_with_children
10/10
Exceptional
19 Apr 2026
Elizabeth
Enjoyed my stay at this hotel with outstanding service from the staff (especially Amira and the restaurant/bar staff) and good standard of food in the restaurant. The seafood buffet meal was particularly good value. Room was comfortable and clean.
Self
10/10
Exceptional
05 Apr 2026
Jil
Yes
Family_with_children
10/10
Exceptional
26 Mar 2026
chee siong
Yes
Family_with_children
10/10
Exceptional
11 Mar 2026
LEONG HENG
From the security officers to the front desk staff & the all other staff at various sectors were friendly, alert & always in smile.
- The security officers are great, always looking out around the premise's to ensure safety & render help whenever needed.
On 1 night both my female guests returned to hotel near midnight, a security officer took the effort to escort them to the lift lobby to ensure they are safe.
- The small issues was that 1 of my guest's room key was not functioning well & needed to approach the Front Desk in few trips to have it fixed.
Friends
10/10
Exceptional
03 Feb 2026
Suk Han Miranda
Super service !
10/10
Exceptional
02 Jan 2026
Erisyah Nadiah
The room is spacious with comfortable bed. With the humid weather outside, the aircon in the room opposed it as it is cold.

Not forgetting the room is clean, including the toilet. There is a hand spray bidet as well.

The breakfast buffet is massive. So many food that you’ll be spoiled for choices. From western, pastry, to local delights.

Location wise is awesome. Walking distance to supermarket, food chains, and what’s not.

Enjoyed my stay and will be back again!
Partner
10/10
Exceptional
25 Dec 2025
Chua
Roti canai is our must try! Great room and location.
Leisure Family
10/10
Exceptional
22 Dec 2025
Mohammad Ridzhal
Shop is nearby
Friends_and_family Family
8/10
Excellent
22 Dec 2025
Wendy
Friendly and helpful staffs
2/10
Poor
14 Dec 2025
Huzaifa
I booked the hotel because the reviews showed a very good breakfast. It was terrible, super over crowded, no place to sit and counters like cheese were all empty.
Friends_and_family Friends
10/10
Exceptional
13 Dec 2025
Sherlynn
the room was clean and bright, came with everything we needed. staff was polite.
Leisure Family_with_children
8/10
Excellent
02 Dec 2025
Preethi
Clean room, especially the bathroom
Leisure Family
10/10
Exceptional
28 Nov 2025
shuhei
Clean comfortable rooms. Efficient and friendly staff
Leisure Partner
10/10
Exceptional
28 Nov 2025
Mohd sidik
Great
Friends_and_family Family
8/10
Excellent
10 Nov 2025
Wing Seng
Good cleaning job
Leisure Family
10/10
Exceptional
16 Oct 2025
Sean
Staff were well trained. Always ready to serve and very cosy place
Leisure Family_with_children
10/10
Exceptional
15 Sep 2025
Isaac Shahn
Huge rooms
Leisure
10/10
Exceptional
12 Sep 2025
Chua
Quite a few eateries around.
8/10
Excellent
01 Sep 2025
Geok Yang
Like: staff friendly and smiles. Helpful.
Food good.
Learn about Mokcocktail from the staff.
Nearby is a mall with bowling alley and we have
fun
Enjoy the night singers .
Leisure Friends
10/10
Exceptional
28 Aug 2025
Starknife
Best budget option around
Leisure Partner
8/10
Excellent
02 Aug 2025
Hock Chai
Unshaded parking area and need to pay .
Leisure Family
10/10
Exceptional
28 Jul 2025
collins
Friendly and helpfull staff, no regrate choose this hotel.huge thanks to Mr Salmon who is very helpful and very friendly. Will definitly come back again !
Leisure Family_with_children
8/10
Excellent
14 Jul 2025
Meriol
Buffet spread is good. Cleanliness also ok.
Leisure Family
8/10
Excellent
19 Jun 2025
WING CHUAN
pleasant. nice big room.
Friends_and_family Family
8/10
Excellent
09 Jun 2025
KENNETH
Great. Shuttle bus to desaru beach
Friends_and_family Family
8/10
Excellent
05 Jun 2025
SAID
Nice spacious room. The only setback its very far from the beach.
Leisure Family
10/10
Exceptional
25 May 2025
Shailen
Excellent hotel. Staff all very helpful, from Security, to courtesy bus drivers, reception and particularly breakfast. Amia at Roti and Egg Station was always smiling and helpful.
Leisure Partner
8/10
Excellent
18 May 2025
Teck Hong
Nil
Leisure Family
10/10
Exceptional
13 Apr 2025
Lionel
Thanks for the decoration for our anniversary.
Leisure Partner
8/10
Excellent
22 Mar 2025
Sunil
Overall stay was very good. However, kids amenities were very few.
10/10
Exceptional
19 Mar 2025
Verified traveler

O

I recently stayed at your hotel and had a great experience. The service, amenities, and overall atmosphere were excellent. However, I noticed that the pool water could be clearer, and I believe it could be maintained a bit better for an even better guest experience.
Friends_and_family Family
6/10
Pleasant
16 Mar 2025
Rachel
Overall it was a stay that was value for money, room was spacious and clean, with comfortable bedding and pillows. Breakfast spread was also pretty good, roti prata was excellent although other items like chee cheong fun could be improved.

We did have issues with one room key card which we tried to get fixed on the second night, however that made things worse as our door lock seemed to stop working altogether. We tried getting housekeeping to help but the issue wasnt resolved until the next morning when we informed the front desk again.

Do also note parking it's chargeable at 15rm for the 2 night stay.


Friends_and_family Family
10/10
Exceptional
15 Mar 2025
Chee Foon

Wonderful hotel.n

Had a wonderful stay. The management was considerate allowing us to bring our bikes up into the room. The room was spacious and comfy. Great service.
Friends_and_family Friends
2/10
Poor
17 Feb 2025
Jeffrey
Got sick after the 2 nites stay due to the noisy aircon blowing cold air from above the bed directly to you when you sleep. Unable to sleep due to noisy aircon sounding like a jet engine even after switching to quiet mode.
Business
10/10
Exceptional
11 Feb 2025
Deena Hazirah
The hotel is clean and comfortable and although there were some hiccups here and there, the staff was very friendly, fast, efficient and full of empathy when we voiced out for help multiple times regardless of the time. They made sure that we felt well taken care of and that our concerns were valid and valued throughout the entire stay.

I would definitely choose this hotel again if I were to revisit Desaru in the future!
Leisure Family_with_children
10/10
Exceptional
05 Jan 2025
Razeen
Spacious room, lots amenities. They got pool, playground and gym. F&b was great with many to choose. Will surely come again. Thanks for the service
Leisure Family
10/10
Exceptional
10 Dec 2024
keng kwang
Nice hotel for golfers at desaru
Leisure Friends
10/10
Exceptional
09 Dec 2024
Bin Mohamed Happy
Our go to hotel when we are in Desaru. We love Four points! Alot of dining options, near grocery store and the staff and service is excellent!
10/10
Exceptional
28 Nov 2024
MUHAMMAD SYAFIQ
Hotel was clean and staffs were pleasant and kind. A comfortable stay for a family of 4. Walking distance to minimarts and supermarket around the area. A few eating places at walkable distance as well.
Leisure Family_with_children
8/10
Excellent
18 Oct 2024
Kumar
Nice hotel. Breakfast spread is mostly local.
8/10
Excellent
21 Sep 2024
Tan
Good housekeeping and security.
8/10
Excellent
13 Sep 2024
Annie
Surrounding shops not much good foods.
The shower room floor black stains
The room telephone very smelly, guess the housekeeping staff never clean the phone
Not much english movie Channel
Leisure Partner
10/10
Exceptional
06 Sep 2024
Ibrahim
The hotel is located near other eateries and supermarket thus making it very convenient
Leisure Family
10/10
Exceptional
01 Sep 2024
Gillian
We had a lovely stay at Four points, Desaru, (2 adults, 4 children in 2 rooms). Excellent service and lovely breakfast spread. Parking felt safe and the neighbourhood had many shops and areas to eat too. Would recommend!
Leisure Family_with_children
10/10
Exceptional
27 Aug 2024
Tan
The service standard of the hotel staff is up to the standard expected of Marriott Bonvoy branding. Only on 2 aspects which I think the hotel can do better.

(a) There is no air conditioning at the corridor outside the hotel rooms throughout the 3-day stay. I'm unsure if it has malfunctioned or was shut down due to maintenance or to save energy. This has caused some discomfort to the hotel guests and I have never encountered such an issue at other hotel chains.

(b) There should be a proper shower screen seal strip provided at the shower screen to prevent water from splashing out to the dry area within the toilet. The current setup will cause inconvenience to the guests.

Friends_and_family Family
8/10
Excellent
27 Aug 2024
Warren
The service standard of the hotel staff is up to the standard expected of Marriott Bonvoy branding. Only on 2 aspects which I think the hotel can do better.

(a) There is no air conditioning at the corridor outside the hotel rooms throughout the 3-day stay. I'm unsure if it has malfunctioned or was shut down due to maintenance or to save energy. This has caused some discomfort to the hotel guests and I have never encountered such an issue at other hotel chains.

(b) There should be a proper shower screen seal strip provided at the shower screen to prevent water from splashing out to the dry area within the toilet. The current setup will cause inconvenience to the guests.

Friends_and_family Family
8/10
Excellent
12 Jun 2024
Sudheesh
Quiet and restful stay. Not much to do in the area
Leisure Family_with_children
8/10
Excellent
04 Jun 2024
Yvette
We had to wait 50 mins in line to check in and only got our room at 5pm. Later we found out that the next day is a public holiday (Yang di-Pertuan Agong's birthday Holiday) which could be why the hotel was overwhelmed with local tourists and were short handed.

Rooms were quite huge. Breakfast spread was quite good and the roti canai was one of the best hotel live stations that I’ve had! They had a wide variety of breads too.

This hotel is 10-mins drive from the Desaru Adventure Waterpark and is within walking distance to a supermarket and many other F&B options.
Leisure Family_with_children
8/10
Excellent
02 Jun 2024
loy

Comfortable stay

city area location, with many eatery nearby. There is a supermarket as well.

Room is spacious and clean. Water temperature is constant and steady flow.

Just lacked of activities in hotel, need to head out for massage. Quite far away from attraction, abit inconvenient for those without car.

If you are looking for beach/resort vibe,maybe have to book nearer to coastline accommodations. Some have them have outdoor activities or arcade within the facilities.
Friends_and_family Family
10/10
Exceptional
25 May 2024
Mohammad Ridzuwan
Great place for families too. Accessible to the main beach via the hotel shuttle service.
Leisure Friends
10/10
Exceptional
25 May 2024
Mohammad Ridzuwan
Great location and accessible to Desaru beach with shuttle service provided. Free and safe parking for motorbikes:)
Leisure Friends
6/10
Pleasant
18 May 2024
Zhi Wei
Pillows were smelly, towels and toilet had mould stains. Other than that, room is considered clean and nice. Gym, pool, and breakfast selection were good.
Leisure Family_with_children
10/10
Exceptional
07 May 2024
Benjamin
Great Breakfast
Leisure Friends
10/10
Exceptional
21 Apr 2024
Yik Kuen
Facilities were good and well-maintained. The restaurant is a little small with limited seating capacity.
Leisure Family
10/10
Exceptional
11 Mar 2024
courtesance
Its accessible, 2 super markets just across the hotel. Buffet breakfast was good especially the nasi dangang and sambal. The sambal is soo good.
Leisure Family
10/10
Exceptional
10 Mar 2024
rakesh
It was a nice experience at Four Point Sheraton Desaru. Staffs were really helpful, they helped us to get early check-in as well. We really enjoyed our stay there.
Leisure Family_with_children
10/10
Exceptional
03 Mar 2024
HONGBING
Nice hotel with nice restaurants nearby.
10/10
Exceptional
18 Feb 2024
Jennifer

Relaxing trip with extended family

Hotel newly built 2 years ago. Room was spacious! Eateries and supermarket right outside hotel.
Friends_and_family Family
10/10
Exceptional
10 Feb 2024
Yue
Staff iare very professional, always smiling and helpful. However not all staff are fluent in English but they are very polite.
Leisure Family_with_children
10/10
Exceptional
16 Jan 2024
Aloysius
A very family friendly accommodation!

What I love about this place:
- quiet
- clean
- the interior decor of the room is excellent
- great amenities - gym comes with towel, pool comes with towel, playground for my kid to play, even has a games room
- the food at Mesh restaurant is not bad... but try to avoid ordering their chicken because it taste bland and obviously not marinated
- free wifi
- there is also 24 hours room service which was good
- breakfast buffet was good, there was a good spread at a reasonable price
- parking was very convenient


What I did not like:
- they only provided 2 towels for my room which I clearly booked for 4 guests
- nothing much to do around the area but I would still choose this property over the hotels lining the beach

Overall I would still give full marks...
Leisure Family_with_children
10/10
Exceptional
01 Jan 2024
Mohamed Effendi
Parking
10/10
Exceptional
26 Dec 2023
Chase
Mr maverick and sufi are the best. They made us feel as though as we are their long time friends and they took their service levels to standards that i have not experienced before.

Thank you maverick and sufi. We will see each other again
Friends_and_family Family
8/10
Excellent
21 Dec 2023
Yee Loong
Room was spacious and clean, though the toilet was relatively small. Drainage in the showers seems to be a little blocked and the water formed a shallow pond while showering. The TV volume cannot be adjust below volume 15 (still pretty loud at its minimum). We went with our kid, and couldn’t watch TV cause there’s no way to reduce the volume. Apart from that, the overall stay was pleasant and enjoyable.
Leisure Family_with_children
10/10
Exceptional
15 Dec 2023
Alice
My third time staying there
Why I choose Four points?
Nothing I can said just love the hotel
Hotel is nice staffs are friendly and helpful
Room is very comfortable and clean
Food at the hotel is very delicious especially the steak not expensive portion is big
Breakfast buffet is nice with a lot of variety to choose
Provide bus to the beach and waterpark
Help to hire taxi for guests if you want to go to the Desaru fruit farm
Shops around outside hotel sell a lot of cheap things especially a shop name Niso selling everything at RM 2.40
Highly recommended if you want to have a relaxing vacation come to Four point you won’t regret
Friends_and_family Family
10/10
Exceptional
07 Dec 2023
Tharmaraj

Worth the stay in Sheraton Desaru

My family enjoyed the 1 night stay. The room was big and had good balcony view. The bed was comfortable. The buffet breakfast spread was good but need some improvement in taste of some dishes. Hope to come back again in future to stay longer.
Only disappointing was the Hotel did not receive full message of my request from Hotels.com to do a simple deco in 1 room to surprise my daughter for her 21st birthday. The hotel only received part of my request for room next to each other.
Friends_and_family Family
10/10
Exceptional
13 Nov 2023
Wei En Benjamin
Great hotel for comfort, price, stay, in Desaru
Leisure Friends
8/10
Excellent
08 Sep 2023
FADILAH

Amazing stay at Four Point by Sheraton

Stay was amazing.
Hotel room was very clean and spacious.
My family love it.
Friends_and_family Family
10/10
Exceptional
07 Sep 2023
Ong

Highly recommended

I went to stay at Four Points by Sheraton Desaru twice and I really like staying there.
The staff and security guards are very friendly.
The food is very nice and delicious.
The room felt high class.
The bed is very soft and comfortable.
Highly recommended if you are first time traveling to Desaru best to stay in Four Points by Sheraton Desaru. They have transportation toward beach. And if you want go other place like mini zoo can book using QR code that show on the tv in hotel room.
Four Points hotel is very close to lots of shop an supermarket. Walking distance to sks mall.
When I go Desaru again I will only book Four Points By Sheraton Desaru. As I have experienced twice and I’m very happy about it 😍 totally forgot to take any photo at four point hotel as I was too relax and enjoy too much that I never even touch the phone.
Business Family
10/10
Exceptional
06 Sep 2023
Bin Mohamed Happy
Location is good as it is near to shops and dining options. We were very happy with our stay!
Leisure Family
8/10
Excellent
06 Sep 2023
Alex
It is very new, but not much ammentities around the hotel.
Leisure Family_with_children
8/10
Excellent
03 Sep 2023
Shawn
Newly set up room with nice renovation. Fair hotel equipment and facilities. Overall good place for short stay.

Location & surroundings

Four Points By Sheraton Desaru
Jalan Kempas 2, Taman Desaru Utama, Bandar Penawar, Malaysia

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Four Points By Sheraton Desaru

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