Name: Genji Kyoto, A Member Of Design Hotels
Address: Shimogyo-ku Hasidono-cho362-3, Kyoto, JP

10/10

Exceptional

12 Jul 2026

Emma

What a fabulous hotel! The staff literally couldn't do enough for you! Only 19 rooms so truly felt like a personalised stay. Absolutely wonderful

10/10

Exceptional

01 Apr 2026

James

Truly amazing hotel with great staff, stunning rooftop patio, excellent food and drink and really an enjoyable stay. Extra thanks to those working the front desk and bar as they made the lobby and rooftop feel like an oasis. We ate and drank at the hotel numerous times. It's located in a really nice area close to major sites and easy access to transit. Choose here! If we come back the only thing id do is get a river view room. They were also great with kids and allergies.

Family_with_children

10/10

Exceptional

06 Mar 2026

Orsolya

If you enjoy beautifully designed hotels with local flair, you’ll love this hotel!

Self

10/10

Exceptional

04 Mar 2026

Sam

wonderful

Partner

10/10

Exceptional

13 Feb 2026

William

Attentive staff. Small cozy hotel. Quiet neighbourhood. Great cocktails in the bar, especially by bartender Shin. Great helpful reception staff.

Leisure Partner

10/10

Exceptional

09 Dec 2025

Justin

The staff were incredibly welcoming. The online pictures don't do this place justice -- it is an amazing place.

10/10

Exceptional

04 Nov 2025

Christopher

Everything was amazing! First of all the design of every detail from the entrance, to the lobby, the rooms and the roof garden was beautiful. The staff was so helpful and endearing, as well as very adept with English. The location was ideal. The complementary laundry facility was a real bonus. The chef was also great! This was truly our home in Kyoto, and always a pleasure to return to after a busy day in town!

Leisure

10/10

Exceptional

02 Oct 2025

Natalie

A gem in the midst of a busy city. Warm and helpful staff. Amazing room and hotel design

Leisure Partner

10/10

Exceptional

24 Sep 2025

Kevin

The room was large and comfortable and the staff could not have been more attentive. One of my favorite hotels in the world.

Partner

10/10

Exceptional

18 Aug 2025

Brian

Very unique

Leisure Family

10/10

Exceptional

07 Jul 2025

Moira

Beautiful hotel. Lovely gardens and interior design. Most of all, the fantastic staff made the experience.

Leisure Partner

10/10

Exceptional

28 May 2025

Michael

We stayed here for 3 nights and absolutely loved it. A great location, easy to get just about anywhere from the hotel. The service and staff we're some of the best we've ever had the pleasure to stay with. We highly recommend this location and would stay here again for sure! Thanks Genji Kyoto for taking care of us!

Partner

10/10

Exceptional

24 May 2025

Robin

We loved this place. The staff was lively and helpful, room comfortable, location ideal.

Leisure Family

10/10

Exceptional

23 May 2025

Robert

Exceptional hospitality.
Beautiful design.
10/10

Leisure Family

10/10

Exceptional

18 Apr 2025

Deirdre

Amazing boutique hotel!!

10/10

Exceptional

01 Apr 2025

Lisa

This is an incredibly special place. It is an
architectural masterpiece. The service is impeccable. The location is excellent. The staff pays attention to every detail. What a beautiful stay we had in Kyoto at this amazing space. Thanks to Serj and Eri and Katsuya and the rest of the staff - we will be back!

Leisure Family

10/10

Exceptional

10 Feb 2025

Xiaodong

A boutique hotel located in a tranquil neighborhood beside the beautiful Kamo-gawa River and definitely a highlight of our trip in Kyoto. Very convenient guest rooms with modern-style design combining traditional Japanese elements. Superb and helpful staffs. All of these made a lasting impression on me and gave me wonderful memories.

Leisure Family_with_children

10/10

Exceptional

18 Dec 2024

Galina

This is a fabulous hotel from all points of view: convenient location, gorgeous design, excellent amenities, but most importantly staff who go out of their way to accommodate the guests. Everyone was excellent. Many thanks to multilingual Sergei who takes special care of his guests.
I highly recommend this hotel and will certainly return if I have another opportunity to be in Kyoto.

Leisure Self

10/10

Exceptional

15 Dec 2024

Verified traveler

Amazing stay at this hotel. Great service, they are all super helpful and friendly. We had our Japanese breakfast at the terrace. Food was delicious and amazing view!
Highly recommend this hotel.

Partner

8/10

Excellent

14 Oct 2024

Verified traveler

Genji met expectations

Overall great stay at Genji that met expectations. I'd recommend it, though think there are likely equal or better alternatives in Kyoto. We stayed here for 1 night as part of a 2 week honeymoon trip.

Room: overall very good. Great shower and bath. Spacious. Nice mix of modern and traditional design. We had a garden room and I wish we had gotten a river view room as the garden view felt a bit meh/dark.

Service: helpful and friendly staff. We had one misstep toward the end of our stay re: laundry services that impacted our experience a bit but not a dealbreaker.

Area: nice area of Kyoto. Walkable and near the trains.

They had just replaced the flooring in our room so there was a strong straw smell. Worth knowing if that kinda thing will bother you.

Partner

10/10

Exceptional

26 Apr 2024

Clay

No other comments

Leisure Family

10/10

Exceptional

28 Oct 2023

Gregory

Just...wow! Out of more than a dozen places our group stayed, Genji is our favorite place to stay. The staff are incredibly friendly and helpful, the property is recently opened and in immaculate condition, the rooms are spacious and comfortable.

The location is nicely situated in a quiet nook along the river with many popular sites within walking distance. Higashiyama Ward, for example, is a short walk across the river, and Kiyomizudera Nioman Gate is visible from the rooftop garden – definitely check it out at night when it's lit up.

We'd stay here forever if it was an option.

Leisure Family

10/10

Exceptional

27 Oct 2023

john

Genji is a gem

Well located, beautifully conceived, designed and constructed. All staff were eager, friendly, thoughtful and competent. Loved the properly constructed timber furniture and the modern traditional design was inspiring.

Partner

10/10

Exceptional

15 Oct 2023

Richard

Very nice helpful staff. Very clean and modern. Excellent place to stay in Kyoto

Leisure Partner

10/10

Exceptional

30 Sep 2023

David

New modern hotel in a prime location. First class service. Has a lovely rooftop terrace to view the city.

Leisure

10/10

Exceptional

17 Sep 2023

Monty

This is an amazing hotel. The room was great and spacious. The service at the hotel is outstanding. The staff is extremely helpful and courteous. Will definitely stay here again.

Leisure Partner

10/10

Exceptional

31 Jul 2023

Bryan

One of my top hotels in the world

One of my favorite hotel stays ever, anywhere. The staff are incredible, the service is second to none, and the rooms are lovely - modern, with a Japanese minimalist sensibility.

Partner

10/10

Exceptional

26 Jul 2023

Micah

Staff were exceptional, room had great views of the river. Conveniently located within walking distance to attractions, or close to public transport for areas further away.

Leisure Partner

10/10

Exceptional

23 Jul 2023

Chris

Simply one of the best hotel stays we've ever had. Service level is extremely high, even by Japanese standards. Hotel design is beautiful and modern while staying true to the Kyoto aesthetic. Location is perfect.

With the experience provided, this was the best value of our trip.

Leisure Family

10/10

Exceptional

30 May 2023

Donna

Genji Kyoto is fantastic. Beautiful modern interpretation of traditional machiya down to the detail. Comfortable beds and pillows, large shower, and every amenity is connected to the design. Service is exceptional. Great roof top lounge and gardens throughout!

Partner

10/10

Exceptional

22 May 2023

Diane

The most amazing place!

10/10

Exceptional

12 May 2023

Jeffrey

Very nice staff and the services are excellent.

10/10

Exceptional

02 May 2023

Mikaela

We loved this hotel so much that we stayed an extra 3 nights! The staff were incredibly kind and helpful, and the rooms were beautiful. We will be back!

Leisure Partner

10/10

Exceptional

23 Apr 2023

Peter

Genji is a beautiful gem of a small boutique hotel. Everything was in perfect harmony from the architecture to the furnishings to the classy Kyoto style. The staff were superb, helpful and presented us with wonderful meals and inventive cocktails

Leisure Family

10/10

Exceptional

03 Apr 2023

SZE CHIN

Staying there was a dream!

Length of stay: one night (March 2023)

Had a really amazing stay at Genji - everything was perfect! Here's what I loved about Genji:

Conveniently located - 5 to 7 minutes walk from Shichijo metro station, at a very peaceful and quiet neighborhood; yet also not far (by foot) from the very bustling Pontocho Allery and Kawaramachi area.

Design/ rooms - very thoughtful and stylish designs, with such beautiful integration of nature in the hotel architecture. I stayed in a room with a view of the Kamo River, which was spectacular and such a joy to wake up to.

Service - absolutely stellar. The hotel staff were very proficient in English, warm and helpful all the way.

I could not recommend this fantastic hotel more!

Friends_and_family Friends

10/10

Exceptional

15 Mar 2023

Collin

Throughout my time in Japan, Genji was my favorite hotel I stayed it. It was an excellent mix of modern and traditional style and the views were some of the best I had in Japan. I booked the River Balcony premium double and could not be happier with it. The river view from the room and from the rooftop was breathtaking. We had an amazing breakfast on the rooftop and the service was impeccable. The front desk staff is lovely and are super helpful if you need a recommendation, a taxi, whatever-- they were all great. The hotel is relatively close to Gion and Nishiki market and the walk there follows the river which is an added bonus.
If I am ever in Kyoto again, I will absolutely stay at Genji

Leisure Friends

10/10

Exceptional

08 Feb 2023

Robert

The Best the best, the best.

No question, the best. An architectural dream hotel. Perfect location is a super quiet but cool neighborhood overlooking the river. Short walk along smaller river to all kinds of restaurants and shops.
Great service, great food, cool little bar. So so great.

Partner

10/10

Exceptional

06 Jan 2023

Myles

Genji is a small, impeccable hotel that will always be my first choice when I’m visiting Kyoto. Superb design, superb food, superb amenities, and some of the finest service I’ve ever received. We stayed five nights and loved our room, which included beautiful custom furniture, heated bathroom floors, a soaking tub with panoramic views of the city and the many local hawks and blue herons that swooped past our windows each day. We didn’t intend to get breakfast at the hotel every morning, but after our first, we couldn’t resist— they have excellent options for both Western and Japanese palates— and even though it was winter, we sometimes took it on their beautiful rooftop garden, supplied with personal heaters and blankets. Their special New Year’s Osechi breakfast was a sight to behold, too. We used Genji as a base camp to visit dozens of shrines, temples, and gardens, as well as nearby sites in Nara, Uji, and Himeji— while the Genji is a bit of a hike from Kyoto Station, we managed very well by accessing two nearby subway stations. Returning to the hotel meant a short walk from the station and over the Kamo River (which meant more wonderful bird sightings!) On the way out for the day, we were always greeted warmly by the desk staff, who gave us special hand warming pads so we’d be more comfortable walking in the January cold. I’ve stayed at far “fancier” hotels around the world— none can beat that level of hospitality. LGBT friendly, too! Thank you, Genji! We’ll be back.

Leisure Family

10/10

Exceptional

15 May 2026

Vladimir

Wir hatten einen wunderbaren Aufenthalt im Genji Kyoto. Alles war perfekt, vom Anfang bis zum Ende. Die Location ist perfekt: sehr ruhig, in der Nähe des Flusses, und viele Sehenswürdigkeiten sind auch zu Fuß erreichbar. Die Innenarchitektur des Hotels ist atemberaubend. Wir würden dieses wunderschöne Hotel immer wieder bei unserem Besuchen in Kyoto buchen!

Partner

10/10

Exceptional

14 Jan 2026

Christer

De ansatte, servicen, design

Friends_and_family Family

10/10

Exceptional

29 Oct 2025

Filipe

Quarto espaçoso, vista incrível da varanda e bairro extremamente sossegado. Equipe do hotel era muito gentil e prestativa

Friends_and_family Friends

10/10

Exceptional

11 Sep 2025

Johannes

Fantastic hotel - Great location and staff. Spacious rooms and very nice decorated.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2024

Christian

Excellent boutique hôtel. Très confortable avec un air de ryokan par les petits jardins visibles de la chambre et le décor général. Très bien situé et un personnel aux petits soins pour les clients. Remarquable expérience.

Partner

10/10

Exceptional

07 Jun 2024

JOOHYUN

만족합니다. 작고 귀여운 호텔이에요. 앞 길은 차가 들어가기 좀 좁아서 불편한 점은 있습니다만 호텔의 인테리어와 청결 상태, 강 뷰를 생각하면 감수할만 하다고 생각했습니다. 기회가 된다면 또 묵고 싶은 곳이에요.

Self

8/10

Excellent

04 May 2024

Suguru

源氏物語についても関心を持つ事ができてとても素晴らしかった

Leisure Family

10/10

Exceptional

26 Sep 2023

Damien

Très bel hôtel, au calme, mais proche du quartier touristique de Gion. L'aspect général de l'hôtel et la décoration de style japonaise sont vraiment magnifiques. Le service est également parfait. Magnifique expérience, nous reviendrons.

Partner

10/10

Exceptional

16 Sep 2023

Kyunghoon

접근성이 다소 떨어지지만 직원분들의 서비스는 나무랄 데 없이 흘륭했으며 시설 역시 청결하게 잘 관리되고 있어서 만족스러웠습니다. 교토를 다시 방쿤할 기회가 있다면 다시 찾고 싶습니다.

Friends_and_family Family

10/10

Exceptional

10 Apr 2023

Verified traveler

住宿體驗，很喜歡

Friends_and_family Friends

2/10

Poor

31 Mar 2023

Chenhsuan

I stayed for two nights from March 24th to 26th, b

3/24-26二泊したが、スタッフの不機嫌さにあきれました。

唯一笑顔で接してくれたスタッフはまさか夜2時当番の方です。それ以外のスタッフは全員ノースマイルです。

※1番態度の悪いスタッフは小柄で、黒眼鏡している女性です。(昼番)

なぜこの価格でこんなにサービスの悪いホテルに泊まったのかいまだに後悔しています。

I stayed for two nights from March 24th to 26th, but I was disappointed by the rudeness of the staff.

The only staff member who greeted me with a smile was the one at night shift.
Other staffs are basically no-smile.

*The staff with the worst attitude is a petite woman wearing black glasses. (day shift)

I still regret why I stayed at a hotel with such poor service at this price.

Friends_and_family Family

10/10

Exceptional

12 Mar 2023

rarasari

創業間もないホテルですが、高級ホテルと言ってもいいくらいお部屋は設備も清潔さもデザインも素敵です。鴨川が見えたり、檜風呂があったりして楽しめます。朝ごはんのメニューも多く、美味しいです。ホテルの方も親切だし、周辺にいいお店もありましたので、是非滞在を楽しんで下さい。

Leisure Family_with_children