Connect inn Shichijokawaramachi

Japan , Kyoto
KYOTO, 274-3 Kamisannomiyacho, Shimogyo Ward
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20 reviews shown

8/10

Excellent

10 Apr 2026

Lara

Good sized clean room in good location less than 5 minute walk to the river and some lovely cafes/restaurants. Also easy access to both buses and metro. Check in and check out process was easy and whilst there are no staff on site I did receive prompt replies from the staff about all the processes. Laundry machines were free to use which was convenient and there was self service luggage storage with locks. I would point out that there is no cleaning service during your stay, which was absolutely fine for me but if you want new towels and sheets every day then it may not be best for you. I however would stay here again.

Self

10/10

Exceptional

11 Oct 2025

Ryan

Good size room with walkable shops and close to Kyoto station.

Leisure Partner

4/10

Poor

20 Jul 2025

Ferry

Cockroaches and low cleanign standard

Unfortunately this was the worst accomodation and worst service in our Japan trip. We got the ground floor room 101 and it had multiple cockroaches and small crawling / jumping insects (luckily not bed bugs). Judging from the bad smell coming out of the bathroom, the cockroaches must have come out of the drainage holes (they didn't have mesh covers). When we notified the hotel, first they didn't believe us and asked for photos of the cockroaches. When we sent them the photos, they simply replied \"sorry for the inconvenience\". I asked for a solution and recommended for an electric anti insect/cockroach (with a link from a Japan store) which would benefit future guests as well, they simply said they don't have it.
Our family stayed 4 nights and when we asked for replacement towels, they said it'd be 300 yen each. We were provided secondhand slippers which were clearly dirty.

We love Japan but this property ruined the image for us, we know it's not a good representation of Japan.

On the good side, the room size is reasonable and the walk isn't too far from shops etc.

Friends_and_family Family

6/10

Pleasant

02 May 2023

Mario

Didn't get any emails from Expedia regarding how to check in - we arrived at the hotel and found out that there is no staff at the actual hotel. Had to take another taxi to yet another place ( with all our luggage! ) to get the access codes to enter the hotel - it's quite a waste of time!

Other than that - once you're checked in, it's actually a nice property. Bit of a walk to the nearest train station / bus stop, but still bearable. There's a really nice public bath ( Sauna Ume Yu ) that opens until late, definitely a must visit if you stay here.

Leisure Partner

6/10

Pleasant

06 Jan 2023

NANCY

Good:
1. Room is large and comfortable bed.
2. Bathroom was great.
3. Free in house selfserve laundry but takes a long time to wash dry FYI.

CON (read especially if you have no phone service)
1. There is no one onsite.
- This mean you can't send luggage in advance

2. I did not get email with instructions how to check-in. You check in at ANOTHER location.

They said they had trouble sending msg to my email. They do not respond to chat messages in Expedia. I had to chat with expedia who called them on my behalf. Wasted 4 hours trying to check in.

Important note, THERE IS NO PHONEBOOTH nearby. 7/11 has no phone booth. Other facilities (hotel) would not allow you to use their phone....

They need to post alternative contact method other then phone and expedia chat since they are unable to respond.

Its not just me, another hotel guest had the same problem as me as I was exiting hotel...

3. They only offer one time garbage /room cleaning service free of charge.

Additional fee for frequent cleaning/garbage pickup
- Closest garbage dump is 7/11 (5-7 min walk)

4. The wall is thin (poor sound isolation), you can easily hear next door guest

Leisure Self

2/10

Poor

07 Jun 2026

liu

客房整潔只是一般,從觀察可見到工作人員只是作簡單整理,如兩人入住,只擺放一隻漱口杯, 浴室簾亦有異味. 設施方面,浴室洗手盆去水甚慢, 亦沒有過濾網,容易讓物品掉下水槽. 雖設有廚房,但欲沒有提供抺布,洗碗海棉也十分殘舊,餐具亦有汚漬. 最大問題是第二天住宿,當我晚上回酒店時發現房門沒有上鎖（我確定離開時是有鎖門的）,及後向酒店查問才知悉工作人員在沒有知會下自行進入房間收取住宿税,離開時更忘記鎖門,此等妄顧客人之私隱及安全之服務態度,確難以接受,故絕不推薦此酒店.

Partner

10/10

Exceptional

01 Jun 2026

Eloy

A little quiet hotel close to Kyoto station. The \"no staff\" concept was new to me but I got responses back through the app nice and quickly. Room and bathroom where really clean too. Several bus stations and a metro station to Osaka is close by too. Plenty of restaurants aswell. Would definitly reccomend 😊

Friends_and_family Family

2/10

Poor

27 May 2026

takeda

長期滞在でお世話になりましたが、いくつか気になる点がありました。
まず、スタッフの対応があまり良くなく、滞在中に少し不快な思いをすることがありました。また、お部屋のエアコンの汚れが気になり、定期的に清掃されているのか疑問が残ります。アレルギー等がある方は少し気になるかもしれません。
立地や設備自体は悪くないだけに、接客のクオリティと細部の衛生管理についてはぜひ改善していただきたいです。

Self

10/10

Exceptional

27 Mar 2026

Tomoya

清潔で広々としていて良かったです。

Self

6/10

Pleasant

16 Mar 2026

Akira

一階の浴槽に白いコーキングのような物なが至る所にされていて浴槽に入るのをやめた。

Family_with_children

6/10

Pleasant

15 Feb 2026

セリナ

アメニティが少なかったです。スリッパがないため不便でした。電話で不明点を尋ねるのに連絡しましたが、誤った案内をされ困惑しました。

Business_and_leisure

8/10

Excellent

22 Nov 2025

NGAI LOK

忘記給拖鞋
需要住客填寫個人資料
但整間酒店都找不到沒壞的筆

8/10

Excellent

10 Oct 2025

Jérémy

Good place

Leisure Family

10/10

Exceptional

08 Oct 2025

Anna-Sofia

Rauhallinen ympäristö, juna-asema lähellä. Kaunis kaupunki

Friends_and_family Family

10/10

Exceptional

05 Oct 2025

Hector Emmanuel

Hotel ideal para viajar solo o en pareja

Leisure

4/10

Poor

31 May 2025

Verified traveler

Chaud, pas de réception, problématique quand le code donné n'est pas le bon.
Hotel correct sinon

10/10

Exceptional

03 May 2025

Daniel

Too small for two tall persons.

Leisure Family

8/10

Excellent

27 Mar 2025

Hatakeyama

・便利な立地で、快適な旅行を味わうことが出来ました。
・清潔で落ち着いた室内、冷蔵庫や湯沸かし器、ドリップコーヒーやお茶なども揃っており、便利です。
・室内にスリッパがなかったので持参が必要かも。
・チェックインの手続き、パスワード等の連絡が、チェックインの15分くらい前に連絡するまでわからないのが不安でした。連絡して初めて、チェックインのためにスタッフがホテルに来ることもその場で知りました。
・事前に予定チェックイン時間を連絡するとスムーズですとの連絡あり、連絡しましたが、当日午後2時ごろに「何時ごろチェックインしますか？」と直接電話での問い合わせがありました。
・ドリップコーヒーはおいしかったのですが、4泊の間、補充はありませんでしたので、1杯しか飲めませんでした。（お願いすれば補充いただけるのかもしれませんが）
・同様に4泊で出たゴミもチェックアウトまで全部室内に保管することになりました。（途中の部屋清掃はチェックイン時に希望するよう記載はありました）
以上シンプルなシステム故に、どんどん要望を伝えないと答えていただけないかもしれません。理解したうえで楽しんでいただければと思います。

Leisure Family

10/10

Exceptional

27 Dec 2024

こうじ

とても、清潔で、広く最高のへやでした

2/10

Poor

10 Apr 2024

Jongwoo

총체적 후기 : 1일 정도 지내는건 괜찮으나 2일 이상 넘어가는 일정은 비추천, 그들이 제공해준 서비스 대비 요금도 저렴하지 않았습니다. 가와라마치나 교토역까지 도보로 이동가능한 수준이어서 주로 걸어다녔습니다.

장점
-수압이 강함
-화장실이 청결함
-욕조가 있음
-따뜻한 물이 잘 나옴
-깔끔하게 잘 관리된 드롱기 커피포트

단점
-샤워 타울 교체는 세트 당 300엔의 요금이 발생.
-수건에서 냄새가 남
-쓰레기 수거 안해줌, 편의점 봉투로 쓰레기 담았음 (익스피디아 메세지로 수거 문의 요청하였으나 답장 없음)
-영어로 문의하면 일본어로 답장이 와서 번역하느라 불편. 그냥 한국어로 이야기했더니 호텔측에서도 변역해서 답장해줌.
-베개가 굉장히 딱딱함
-체크인 절차 굉장히 불편, 교토역에서 5분 거리에 위치한 리셉션에서 체크인을 하거나, 시설에서 체크인 하는 방법이 있는데 시설에 상주하는 직원이 없어서 시설 체크인을 요청할 경우 직원이 올때까지 기다려야 함
-신발장 없음.
-옷장 없음
-방음이 굉장히 안됨. 복도에서 이야기 하는 소리, 캐리어 끌고다니는 소리가 너무 잘 들림. 다른 객실에서 매일 아침 울리는 아이폰 알람은 나를 미치게 했다.
-창문을 열 수 없음, 환기 불가.

여태 다녀본 교토 여행 중 가장 불만족스러웠던 투숙 경험이었습니다.

Leisure Partner