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Vincci Safira Palms

Djerba · Tunisia

Route Touristique Lella MeriemView location

7.8/10Very good45 Reviews
Cleanliness8.0/108.0
Service7.8/107.8
Comfort7.2/107.2
Condition7.6/107.6
Neighborhood8.4/108.4
Amenities8.0/108.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Vincci Safira Palms

This hotel is set right on a sandy beach, 12 km away from the city of Zarzis with its shops. Djerba Airport is 45 kms away. Established in 2007, this beach hotel comprises a total of 300 rooms.

Facilities on offer to guests include a lobby area with 2 lifts to the upper floors. Dining options can be found in the non-smoking restaurant and the themed restaurant. The hotel also offers an Internet corner and conference facilities, as well as a kids' club for the youngest guests.

The swimming pool with its separate children's pool is set in the well-kept gardens. A sun terrace with loungers and parasols is available around the swimming pool and on the beach. A variety of aquatic sports are offered to the enjoyment of sports enthusiasts.

Guests may also relax in the sauna or try their hand at some land-based activity.

Read more about this hotelShow less

Located in Zarzis, Vincci Safira Palms Hôtel & Spa is within a 5-minute drive of Oamarit Fishing Marina and Oamarit Beach. This beach resort is 6.5 mi (10.4 km) from Amira Beach and 17.7 mi (28.4 km) from Guellala Museum.

Make yourself at home in one of the 302 guestrooms featuring minibars and flat-screen televisions. Rooms have private furnished balconies. Satellite television is provided for your entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Bar/Lounge
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 5 Pet max weight (per pet) in lb is 11 Service animals not allowed Maximum number of pets per room 1 Pets allowed (no fees)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 0.30 per accommodation, per stay
    • Tourism fee: EUR 3.56 per person, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
    • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
    • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Airport shuttle fee: EUR 65.00 per vehicle (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    Arabic

    English

    French

Nearby attractions

Oamarit Fishing Marina 1.3 km / 0.8 mi
Oamarit Beach 1.5 km / 0.9 mi
Amira Beach 10.4 km / 6.5 mi
Guellala Museum 28.4 km / 17.7 mi
Essaguia Beach 37.1 km / 23.1 mi
Souk Midoun 37.3 km / 23.2 mi
Fadhloun Mosque 37.5 km / 23.3 mi
El Ghriba Synagogue 37.8 km / 23.5 mi
Mos Eisley Cantina Star Wars Filming Location 38 km / 23.6 mi
Djerbahood 38.1 km / 23.7 mi
Djerba Explore Park 41.1 km / 25.5 mi
Lalla Hadria Museum 41.2 km / 25.6 mi
Tourgueness Lighthouse 41.5 km / 25.8 mi
Sidi Mehrez Beach 43.3 km / 26.9 mi
Djerba Traditional Heritage Museum 43.4 km / 26.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2015
  • Number of floors (main building): 2
  • Number of floors (annexe): 2
  • Accessible rooms: 3
  • hotel
  • MasterCard
  • Visa
  • City centre
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
Show 113 more facilities & services
  • Check-out hour
  • Late Check-out
  • Mobile phone coverage
  • Wi-fi
  • Local and international calls
  • Car hire
  • Secure parking
  • Valet parking
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Medical service
  • Bicycle hire service
  • Day-care centre
  • Babysitting service
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Sun terrace
  • Luggage room
  • Toaster
  • Oven
  • Clothes dryer
  • Grill/BBQ
  • Private pool
  • Private beach area
  • Café
  • Bar
  • Restaurant: 2
  • Non-smoking area
  • Highchairs
  • Poolside snack bar
  • Show cooking
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room
  • Projector
  • Printer
  • Photocopier
  • Business centre
  • Audio-visual equipment rental
  • Fax
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Children playground
  • Kids’ club
  • Entertainment programme for adults
  • Entertainment programme for children
  • TV lounge
  • Theatre / auditorium
  • Nightclub
  • SaunaExtra charge
  • Steam bath
  • Turkish bath (hamam)
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Beauty salon
  • Breakfast
  • Breakfast buffet
  • Hot breakfast
  • Late riser breakfast
  • Buffet lunch
  • À la carte lunch
  • Brunch
  • Buffet dinner
  • À la carte dinner
  • Breakfast and dinner
  • Breakfast and lunch
  • Half Board
  • Half board without drinks
  • Half board with non-alcoholic drinks
  • Half board with drinks
  • Full board
  • Full board without drinks
  • Full board with non-alcoholic drinks
  • Full board with drinks
  • All inclusive
  • All inclusive without drinks
  • All inclusive with non-alcoholic drinks
  • All inclusive with alcoholic drinks own brands
  • All inclusive with alcoholic drinks top brands
  • Gala dinner
  • Snacks
  • Aqua fit
  • Banana boating
  • Windsurfing
  • Canoeing
  • Pedal boating
  • Table tennis
  • Aerobics
  • Fitness
  • Archery
  • Horse riding
  • Basketball
  • Volleyball
  • Beach volleyball
  • BilliardsExtra charge
  • Bocce
  • Mini golf
  • Tennis
  • Badminton
  • Darts
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Vincci Safira Palms

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SEA VIEWRoom • SEA VIEWROO.VM

    Photos are not available for this room type.

    Vincci Safira Palms

    Room SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO BEDSDOUBLE • TWO BEDSDBL.2B

    Photos are not available for this room type.

    Vincci Safira Palms

    DOUBLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SEA VIEWDOUBLE • SEA VIEWDBL.VM-2

    Photos are not available for this room type.

    Vincci Safira Palms

    DOUBLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.VM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE SEA VIEWTRIPLE • SEA VIEWTPL.VM

    Photos are not available for this room type.

    Vincci Safira Palms

    TRIPLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Vincci Safira Palms

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Vincci Safira Palms

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Vincci Safira Palms

    DOUBLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Vincci Safira Palms

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Vincci Safira Palms

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE WITH DOUBLE BEDTRIPLE • WITH DOUBLE BEDTPL.DB

    Photos are not available for this room type.

    Vincci Safira Palms

    TRIPLE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE SEA VIEWSINGLE • SEA VIEWSGL.VM-1

    Photos are not available for this room type.

    Vincci Safira Palms

    SINGLE SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.VM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SEA VIEWFAMILY ROOM • SEA VIEWFAM.VM

    Photos are not available for this room type.

    Vincci Safira Palms

    FAMILY ROOM SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE GARDEN VIEWTRIPLE • GARDEN VIEWTPL.GV

    Photos are not available for this room type.

    Vincci Safira Palms

    TRIPLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Vincci Safira Palms

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GARDEN VIEWRoom • GARDEN VIEWROO.GV

    Photos are not available for this room type.

    Vincci Safira Palms

    Room GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE GARDEN VIEWSINGLE • GARDEN VIEWSGL.GV

    Photos are not available for this room type.

    Vincci Safira Palms

    SINGLE GARDEN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    GARDEN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.GV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-2

    Photos are not available for this room type.

    Vincci Safira Palms

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST-1

    Photos are not available for this room type.

    Vincci Safira Palms

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Vincci Safira Palms

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Vincci Safira Palms

7.8
Very good
45 Reviews
Cleanliness
8.0 /10
Service
7.8 /10
Comfort
7.2 /10
Condition
7.6 /10
Neighborhood
8.4 /10
Amenities
8.0 /10
20 reviews shown
8/10
Excellent
26 Jan 2026
Muhannd
Very good
Business Self
6/10
Pleasant
06 Feb 2025
SLAHEDIN
Need refurbishment
Leisure Partner
10/10
Exceptional
14 Feb 2024
Mesbah
Great service and friendly staff
4/10
Poor
20 Feb 2026
Sadok
Alt
8/10
Excellent
05 Dec 2025
Hoshyar
Nice hotel, good for relaxing and friendly staff and good service.
Business
10/10
Exceptional
13 Oct 2025
karim
Personnel moyen
Partner
10/10
Exceptional
11 May 2025
Elody
Très bonne experience. Literie de bonne qualitę, buffet varié petit dejeuner et diner. On avait pris la demi-pension. Prevoir le taxi ou une oocation de voiture pour les repas en dehors de l'hôtel car pas de restauration à proximité en dehors de l'hôtel. Personnel et équipe d'animation sympathique. Des animations toute la journée et club enfant. Par contre la musique est forte au bord de la piscine la journée. Plage agreable avec du sable et des transats.
Family_with_children
6/10
Pleasant
23 Apr 2025
J-CLAUDE
Acceuil déplorable nous avions notre petit chien de 3kg dans les bras et arrivées à l accueil le directeur nous a de suite bondit dessus et nous disant que les chiens étaient interdits au sein de l établissement nous voulions répartir il nous a dit le chien doit rester dans la chambre c est inneceptable cet accueil
Fuyez cet établissement si vous avez un chien.
..
Partner
10/10
Exceptional
02 Feb 2025
Lassad

Top

Deuxième séjour dans cet hôtel, service impeccable
Friends_and_family Family
8/10
Excellent
28 Jan 2024
Lassad

Top

Très beau cadre, Personnels à l’écoute et aimables
Friends_and_family Family
10/10
Exceptional
16 Oct 2020
Nicolic

Super séjour!!

Super rien a dire!! Un 4 étoiles pour moi équivalent a un 5 étoiles!!
Self
10/10
Exceptional
27 Sep 2020
CORINNE

Très bon séjour à ZARZIS et dans cet hôtel

Très bonne équipe d'animation (chacun a son style et ils sont attachants) et un chorégraphe extraordinaire car doué et très gracieux. Bonne animation et bons spectacles! Ils ont tous et toutes été très sympathiques. Les personnels de l'hôtel était également serviables et sympathiques (femmes de ménage, serveurs du restaurant, barmen, à l'accueil). Je n'ai pas essayé le spa, mais je pense que cela doit être également bien! Nous avons passé un séjour très agréable (d'autant que nous n'étions qu'à 35 % de taux d'occupation mi Août/début Septembre),et plein de rires, de musique et de soirées de danse. Belle piscine et belle plage, dommage quelques rochers! Bel hôtel qui vieillit un peu (dans les SdB), mais reste à la hauteur de sa réputation. La restauration est correcte et très bonne lors des buffets à thème + goûters sympathiques. Très bon 1 er séjour et je vous le recommande vivement pour vous éclater!!! J'y reviendrai avec grand plaisir Corinne
Partner
8/10
Excellent
17 Sep 2019
Verified traveler
L’albergo è molto bello، piscina molto bella e ben mantenuta، la spiaggia invece necessità di pulizia per rendere più facile l’accesso, qualcosa si potrebbe fare per migliorare la qualità dei prodotti per la prima colazione.

Staff molto gentile e disponibile, ottima squadra d’animazione.

Ci ritornerei più che volentieri.
Leisure Self
4/10
Poor
31 Jul 2019
Verified traveler
Pas entretenu-pas propre-nourriture moyenne ...pas entretenu
Friends_and_family Friends
8/10
Excellent
01 Jul 2019
Verified traveler
Hotel agréable mais un peu cher par rapport aux hotels voisins et pour une prestation semblable. Accueil agréable et personnel sympathique. Dommage que la plage soit si étroite , on est un peu les uns sur les autres et il n'y a pas assez de parasols par rapport à la demande.
8/10
Excellent
02 Apr 2019
Verified traveler
Ein tolles hotel .
Das essen war sehr lecker.
Die anlage hat mir gut gefallen
4/10
Poor
14 Nov 2018
Luna
Tout d’abord je tiens à remercier le personnel qui font ce qu’ils peuvent avec les moyens qui leurs sont donnés. Accueillant mais le professionnalisme reste à désirer.
Mon expérience c’est que je n’avais jamais été hébergé dans un tel hôtel 4*, je dirai que c’était un 2*.
Premier abord impossible de dormir la nuit, le passage des clients plus leurs conversations vous empêchent de dormir, sans oublier les ébats amoureux de vos voisins de chambres, donc pas d’insonorisation.
Le restaurant il y a des choses insupportables et inimaginables. Le distributeur de café c’est du café soluble, le jus d’orange c’est de la poudre chimique mélangée à de l’eau pareil pour le jus de citron, toutes les boissons à base d’alcool sont coupées avec de l’eau. Etc.. et j’en passe pour le repas très pendant tout mon séjour les plats les servis c’étaient des pâtes et du riz dans toutes leurs compositions accompagnement poulet et bœuf et de temps en temps du poisson surgelé.
Pour terminer tout était payant. Un jus d’orange 3 dinars, un double expresso 6 dinars, un whisky 12 dinars. Enfin je ne pense pas retourner dans cet hôtel même si le cadre est agréable et magnifique. Disons en gros j’ai été déçu.
6/10
Pleasant
01 Aug 2018
Isabelle

Infrastructure belle, beau site. Pas d’entretien..

1) Personnel dédié, volontaire mais non formé, non managé. Manque d’encadrement.
2) une clientèle spécifique non éduquée, irrespectueuse tant vis-à-vis du site que des équipes et autres nationalités de clientèle. Expérience désastreuse sur ce plan.
Il nous semble qu’il suffirait de peu pour que la qualité et une prestation au niveau soient atteints.
8/10
Excellent
26 Jul 2018
Mohamed
La réception n’est pas très chaleureux et serviable
Family
10/10
Exceptional
06 May 2018
Verified traveler

Acceuillant

Le personnel est souriant accueillant vraiment bonne hôtel

Location & surroundings

Vincci Safira Palms
Route Touristique Lella Meriem, Zarzis, Tunisia

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Vincci Safira Palms

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