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The Family Hotel

Baku · Azerbaijan

Suleyman Sani Akhundov 72aView location

7.8/10Very good24 Reviews
Cleanliness8.0/108.0
Service7.6/107.6
Comfort7.6/107.6
Condition8.2/108.2
Amenities7.6/107.6
See all ratings
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About The Family Hotel

Don't miss out on the many recreational opportunities, including an outdoor pool, an indoor pool, and a steam room. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and bike parking. Enjoy a meal at the restaurant or snacks in the coffee shop/cafe.

The hotel also offers room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 8:00 AM to 11:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite. Make yourself at home in one of the 22 individually decorated guestrooms, featuring minibars and LCD televisions.

Your pillowtop bed comes with down comforters and Egyptian cotton sheets.

Read more about this hotelShow less

A stay at The Family Hotel places you in the heart of Baku, a 3-minute drive from Metro Park and 6 minutes from 28 Mall. This hotel is 4 mi (6.4 km) from Baku City Circuit and 4.2 mi (6.7 km) from Heydar Aliyev Palace.

Make yourself at home in one of the 22 individually decorated guestrooms, featuring minibars and LCD televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment.

Private bathrooms with showers feature complimentary toiletries and hair dryers. Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 12:00 PM
Minimum check-in age 15

Hotel policies

No rollaway/extra beds available Professional property host/manager Pets allowed Only dogs and cats are allowed Service animals are allowed Service animals are exempt from fees/restrictions Pets allowed (no fees)

Important information

  • You need to know
    • If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Long-term renters welcome
    • Safety features at this property include a fire extinguisher
  • Minimal age
    15
  • Optional fees
    • Fee for buffet breakfast: approximately AZN 7 for adults and AZN 5 for children
    • Airport shuttle fee: AZN 30 per vehicle (one-way, maximum occupancy 4)
    • Airport shuttle fee per child: AZN 5 (one-way), (from 2 to 9 years old)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Russian

    English

    Azerbaijani

    Turkish

Nearby attractions

Baku Karting 0.3 km / 0.2 mi
Metro Park 2.8 km / 1.7 mi
Ganjlik Mall 3 km / 1.9 mi
Baku Congress Centre 3.1 km / 1.9 mi
Haydar Aliyev Cultural Center 3.6 km / 2.3 mi
Tofik Bakhramov Stadium 3.8 km / 2.3 mi
Baku Entertainment Centre 5.1 km / 3.2 mi
Green Bazaar 5.3 km / 3.3 mi
Museum of Modern Art 6 km / 3.7 mi
28 Mall 6.1 km / 3.8 mi
War Trophies Park 6.1 km / 3.8 mi
Port Baku Mall 6.3 km / 3.9 mi
Nizami Street 6.4 km / 4 mi
Baku City Circuit 6.4 km / 4 mi
Azure Shopping Center 6.6 km / 4.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 22
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Lift access
  • Garden
  • Terrace
Show 5 more facilities & services
  • Steam bath
  • Breakfast
  • Snacks
  • Minimum check-in age: 15
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Double or Twin CITY VIEW KING BEDDouble or Twin • CITY VIEW KING BED • 1 Bedroom • 20 m²DBT.CV-KG
    Double or Twin CITY VIEW KING BEDPhoto unavailable11 photos

    The Family Hotel

    Double or Twin CITY VIEW KING BED

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-KG

    Room amenities

    • Soundproof room
    • Electric Kettle
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Wheelchair-accessible
    • Toiletries
    • Wi-fi
    • Safe
    • Desk
    • Slippers
    • Satellite TV
    • Minibar
    • Mini fridge
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    The Family Hotel

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW TWO BEDSDouble or Twin • CITY VIEW TWO BEDS • 1 Bedroom • 20 m²DBT.2B-CV
    Double or Twin CITY VIEW TWO BEDSPhoto unavailable11 photos

    The Family Hotel

    Double or Twin CITY VIEW TWO BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-CV

    Room amenities

    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Mini fridge
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi
    • Toiletries
    • Desk
    • Slippers
    • Satellite TV
    • Housekeeping
    • Soundproof room
    • Electric Kettle

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE CITY VIEWDOUBLE • DELUXE CITY VIEW • 1 Bedroom • 24 m²DBL.CV-DX
    DOUBLE DELUXE CITY VIEWPhoto unavailable17 photos

    The Family Hotel

    DOUBLE DELUXE CITY VIEW

    Room photos

    17 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-DX

    Room amenities

    • Toiletries
    • Electric Kettle
    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Slippers
    • Desk
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Minibar
    • Mini fridge
    • Centrally regulated air conditioning
    • Individually adjustable heating
    • Safe
    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin DELUXEDouble or Twin • DELUXEDBT.DX

    Photos are not available for this room type.

    The Family Hotel

    Double or Twin DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about The Family Hotel

7.8
Very good
24 Reviews
Cleanliness
8.0 /10
Service
7.6 /10
Comfort
7.6 /10
Condition
8.2 /10
Amenities
7.6 /10
12 reviews shown
10/10
Exceptional
31 May 2026
Anwar
Clean room Breakfast was good however is coming just write the Family hotel rather then using the given address is wrong.
Self
4/10
Poor
29 May 2025
Mohamed
Not very clean to be honest . Had to ask for the room to be changed . Staff is friendly but very slow to respond . Food is very poor . Swimming pool is a joke - very cold and very small like a
Friends_and_family Friends
4/10
Poor
28 May 2025
Mohamed
Unclean hotel . Rooms smells . Had to ask for a room to be changed and infearness they did change it . Had issues with bed sheet ( itchiness and asked for sheets to be changed ) .
Very poor breakfast - service is almost non existent, if you need something your have to ask for it several times before the respond . I
Friends_and_family Friends
10/10
Exceptional
23 Sep 2024
Logesh
Suitable for Family and all services was good.
Leisure Family
2/10
Poor
20 Sep 2024
Nikolay

I strongly do NOT recommend it

First of all, the location - it's very difficult to find the hotel. It's in the middle of a car market. Taxis can't find it, and without a taxi you can't get to the center of Baku. The same problem occurs if you order any delivery - the couriers can't find the hotel, and you can't explain to them, because no one speaks English. I talked to other visitors, and everyone had the same problems.
Secondly, when I arrived at 5am, they announced that the deluxe room I booked was unavailable. I didn't have the energy to look for a new hotel at that time. They gave me a room in a nearby hotel, but it was a standard room. They charged 100% as for a deluxe room, when I decided to leave the hotel and ask for a refund for the nights I didn't use, they refused. They advertise a swimming pool, you can only wash your feet in it.
There were always people with complaints about the accommodation at the reception desk to solve problems.
Business
6/10
Pleasant
05 Dec 2025
Edva
bien
Friends_and_family Friends
8/10
Excellent
27 Nov 2025
Sehzade
İyi idare eder
Friends_and_family Family
6/10
Pleasant
18 Nov 2025
Sandra
Väldigt lyhört. Hörde folk duscha, hosta och snarka. Otroligt kallt på rummet.
Partner
10/10
Exceptional
23 Aug 2025
Ismat
Resepsiyonsakı çalışanlar mükemmel karşıladı, köpeğimle seyahet ettim hiç bir zorluk yaşamadım, odalar temizdi , klima çalışıyordu,oda ve banyo çok temizdi, personel ilgiliydi.
Self
10/10
Exceptional
29 Jul 2025
BABAK

Ny basseng og bastu

Ny basseng med spa , turkisk bad og sauna som var helt ny o Elton var ansvarlig for det.
Daglig vann i flasken. Fri massasje med senere veldig bra masse med normal tarif..
God og hjelpsom personal på reception!
Veldig finn hotell.
Friends_and_family Friends
8/10
Excellent
19 Jun 2025
German
Hotel económico, situado en una avenida con mucho trafico. Correcto en lineas generales.
8/10
Excellent
02 Jun 2025
German
Precio económico
Leisure Self

Location & surroundings

The Family Hotel
Suleyman Sani Akhundov 72a, Baku, Azerbaijan

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The Family Hotel

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