Holiday Inn Xi an Big Goose Pagoda

China , Xi'an - Shaanxi
XIAN, South 2Nd Ring Road, 398
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50 reviews shown

10/10

Exceptional

27 Oct 2024

Gillian

Room with a View

Awesome hotel with great room amenities , outstanding view, brilliant team, terrific bar and restaurant

Partner

8/10

Excellent

15 Nov 2019

Mandy

The staff were very helpful,breakfast was very good,building work being done near the hotel but didn't really bother us

Partner

10/10

Exceptional

14 Nov 2019

Joao

One major problem: Internet service was the worst of all hotels.

Friends_and_family Friends

10/10

Exceptional

03 Jul 2019

Verified traveler

Decent location. A short 15 minutes walk to Big Goose Pagoda. Supermarket located around 5 minutes walk away. City center is 20-30 minutes car ride away.

Business Friends

10/10

Exceptional

18 Mar 2019

Bonnie

The hotel is very well maintained with nice helpful staff. The hotel is well positioned to have a taste of local life, also within walking distance to Shaanxi History Museum and Big Goose Pagoda.
The hotel double charged us by mistake, but sent back refund very quickly after email communication.

Leisure Family

6/10

Pleasant

21 Jan 2019

Verified traveler

On arrival, I found the shower water running very slowly, with which I could barely take a shower. I asked the staff to get it repaired the next morning. When I got back in the evening, it was not fixed. I asked for it again when I went out for dinner. No actions taken. Finally, the duty officer offered to move me to another room the next day, which was the last night of my stay.

I saw foreign objects (in observable size and observable amount) in my glass of grapefruit juicy when I had breakfast in the restaurant. I asked the captain to check it out. He took it, had a discussion with his colleagues, but never came back to me.

8/10

Excellent

27 Dec 2018

FION

nice hotel, convenience store and local restaurants nearby hotel. lobby should put on more light for midnight arrival guest.
hotel staffs should be more friendly while seeing guest around lobby area

10/10

Exceptional

25 Dec 2018

Rita M.

Peaceful and convenient hotel

Great location. Unfortunately my reservation did not include breakfast, so I can Irvin review the food. Other than that, I was comfortable, clean and my room was at the far end of the hall, and, therefore, quiet. I requested non-smoking room; I got it. No hint of cigarette smoke anywhere in the room. I would stay here again. It is very close to the Pagoda and to shopping- Saga Mall, Metro Supermarket and Walmart. It's also located near two universities, a bus and subway line. I would not recommend eating at the Muslim restaurant close by because the food was not very good. I've eaten better dumplings elsewhere.

6/10

Pleasant

13 Nov 2018

Danny

The quality of the food from an international hotel chain is really below standard regardless of whether it is the buffet breakfast or the paid dinner at the cafe.

Don't expect fresh seafood as they are really tasteless. Variety of the buffet spread is really limited and repetitive daily only rotate a few dishes on alternate day.

The freshness of the hairy crab that they advertised so temptingly on their posters is really not even the standard of a road side store.

If you intend to stay in this hotel, take your meal somewhere else. Nonetheless, it is quite centrally located in the shopping belt, a 15 mins walking distance to the popular Chang An road

10/10

Exceptional

24 Sep 2018

Verified traveler

Great place to stay

The room is quite roomy with comfortable bedding. The whole facility is smoking free.

Partner

10/10

Exceptional

15 Sep 2018

col

Amazing hotel

Faultless in every way. Great staff, room, location and food. Highly recommended

6/10

Pleasant

19 May 2018

Darren

Hotel staff just going through their daily work, but are uninformed about non Chinese guests needs, hotel has surface polish but not suitable for the independant traveller.

8/10

Excellent

03 May 2018

Patricia

Lovely staff made stay great

Special shoutout to Managers Guo and Jamie Chen who really help make the stay very comfortable. After a rather stressful journey from train station to the hotel on a very wet Friday night, Manager Guo upgraded our room and gave great advise on where to go eat local around the area late night. Next day, Jamie Chen was instrumental in securing us train tickets to our next Chinese stop as we did not anticipate that train tickets could be sold out if we do not buy early enough.

WIFI in the hotel is rather weak despite Manager Guo getting the tech department to look into it on our floor and in our room. Hotel is a tad dated and could do with a little refreshing but the staff kept hotel very clean, very comfortable and service was top notched. Location of hotel is a little far from the main shopping dining main street but still very accessible to attractions.

Family

8/10

Excellent

08 Apr 2018

Stephen

Excellent hotel for either leisure or business travel. Conveniently located in Xi'an.

6/10

Pleasant

25 Sep 2017

Verified traveler

They staff needs to be more professional and efficient in handling booking managment system

8/10

Excellent

21 Aug 2017

Verified traveler

The hotel was within walking distance of several good restaurants and entertainment

8/10

Excellent

12 Jan 2017

Melissa

Lovely location with friendly staff and two fine restaurants. Too short a stay for more details.

Family

8/10

Excellent

27 Dec 2016

Verified traveler

Nice hotel

Close to the Xiao Zhai and Big Good Pagoda area, good for sightseeing and walking around when the city isn't engulfed by the smog. Lots of cheap eats around that open late, so even if you get in late, you'll be able to find something to eat. Comfortable rooms with soft and firm pillows to choose from. Would stay again for business or pleasure.

8/10

Excellent

26 Dec 2016

Verified traveler

Good value

Was in Xi'an for work and the hotel was a good value for what it offered. Breakfast was pretty impressive with a lot of Chinese and western options. The carpet in the room was rather stained, and I think the rooms would look much better if they got rid of the carpet. Everything else was fine, and it was nice to have a gym that provided a wide variety of equipment as it was more of a regular gym that opened to the public.

8/10

Excellent

26 Dec 2016

Location not far from the city center

Hotel was nice. It seems the local air pollution permiates every thing.

8/10

Excellent

17 Nov 2016

cyndy

hotel room too hot. Conciege staff great.

The concierge staff and breakfast were outstanding. hotel is nice but, they turn the A/C and even if it is hot in Nov. (when I stayed) The room was hot and they said open a window. Open a window. come on

Partner

8/10

Excellent

14 Nov 2016

Ming

It is a nice hotel with a comfortable bed. Nice breakfast buffet with a good selection of food items. Dinner time was a bit too short (one day I went at 8pm and there were almost nothing left). Close to top attractions in town. Nice restaurants within 100 m from hotel entrance.

Down filled quilt was too warm for the room and there are no thin blankets.

8/10

Excellent

30 Oct 2016

Nice straight forward Hotel in a good location

Good clean straightforward comfortable relaxing Hotel

2/10

Poor

21 Oct 2016

charmaibe

Room says 2 double beds but don't be fooled

2 double beds mean 2 nice size single beds so if you have 3 in a room that it's so not comfortable- feel a bit cheated as I had 2 bad nights for sleep- thanks holiday inn

8/10

Excellent

19 Oct 2016

Verified traveler

nice hotel friendly staff good breakfast

the gym is well equipped but no towels and no water! !
this is unacceptable for such hotel!

6/10

Pleasant

05 Oct 2016

Allison

1 night to see dinner show and terra offa warriors. Asked for a. NOn smoking room- the floor was smelly and the room although did not smell of stale smoke did smell. Think it was the pollution. Had to get out of it to main lobby to avoid it.

Partner

8/10

Excellent

02 Oct 2016

Verified traveler

David Tao is the best concierge ever!!!\nAlso Leo a

David Tao is the best concierge ever.
He when extra miles to help me out on everything I needed it. Not too many concierge are like that.

8/10

Excellent

28 Sep 2016

Karl

Nice stay in Xi'an

A very comfortable hotel with helpful staff. I recommend buying the breakfast at the hotel as there are not many options nearby.

8/10

Excellent

13 Sep 2016

Verified traveler

Good hotel. Breakfast is fine, rooms also. Gym too crowded

8/10

Excellent

08 Sep 2016

Indrakumaran

Value for money in central location

Value for money in a great hotel with good food and service

10/10

Exceptional

07 Aug 2016

Verified traveler

Close to great local food, friendly staff, clean!

Close to food, close to the main city. A few km walk from main attractions though which makes getting a bus a bit inconvenient. Airport is quite far from the main city so prepare around 150RMB for the taxi fare. If Taxi tries to charge you much more than this, you are getting ripped off. Staff were friendly and accomodating and rooms were cleaned daily with a high standard. Highly recommended!

10/10

Exceptional

01 Aug 2016

Great service

First time in x'Ian.
Hotel is in a good location you can walk to the big goose pagoda from hotel.
Very attentive staff.

8/10

Excellent

12 Jul 2016

Catherine

Highly recommendable!

Stayed for 2 nights at this hotel & we liked it's proximity to the Big Pagoda, shopping & restaurants. Nice hotel. It's near the city landmarks w/c was easy access by taxi. We love the breakfast buffet with lots of choices. Room was clean & beds were comfortable. We liked the gym & pool as well. Highly recommendable.

Family

10/10

Exceptional

08 Jun 2016

Parshva

Amazing Hotel at low price

The hotel is great. We were three on a vacation and we loved the rooms and the ambiance. The lobby is big and hotel has a gym, business center, swimming pool... Its close to the Giant Goose Pagoda about 1 km. The staff and the people at the concierge were very helpful. Breakfast is paid. We stayed here for 2 days and visited the Tang Paradise park, Giant Goose Pagoda, Terracotta Warriors and Horses Museum and the City Wall. I would recommend people to visit Xi'an on weekends as the city wall hosts evening shows from Friday to Sunday. There are public buses with a constant fare to go different places and the bus stops are close by. There are groceries nearby if one wishes to buy fruits. I would also recommend cycling on the city wall. It is a great experience for first timers. My mom cannot drive a bicycle so we rented a double bicycle and it was a great experience for her. Tang Paradise is a cultural theme park with musical shows based on chinese themes. All in all, it was a wonderful trip.

8/10

Excellent

05 Jun 2016

Verified traveler

Modern hotel at central location

The Holiday Inn is a great hotel close to the metro (a 15 minute walk -- when you leave the hotel turn left, walk below the first pedestrian crossing that you can't reach, cross to the other side on the second crossing, then continue along the street until you hit the huge intersection and the metro is a little to the right). The hotel is modern and the breakfast is tasty (make sure that you book a package that includes breakfast, otherwise it's a little on the expensive side). There's good food option right \"behind\" the hotel (when you leave the hotel turn left and then left again, walking around the hotel and then down the street).

The gym is great but the pool was closed twice without notice when we wanted to go for a swim. The business center was not working (the printer was out of toner and they were unable to fax). And there was also no coin-op laundry and it would have cost us more than the price of new clothes to wash a load.

These three points aside, it was a great hotel and we enjoyed the stay.

10/10

Exceptional

03 Jun 2016

Verified traveler

great hotel, close to main historics

10 minutes walking to metro, and very confortable, excellent breakfast western-oriental buffet

8/10

Excellent

22 May 2016

Verified traveler

Comfortable hotel for business in Xian

Helpful reception staff who spoke decent English. They moved me to another room without fuss when my original room smelled strongly of cigarette smoke (despite being on a non smoking floor). Decent buffet breakfast.

You can easily hail a taxi from outside the hotel into the old town. A one way journey costs about RMB 12-14.

8/10

Excellent

17 May 2016

Feng

good place to stay for Xian

in Xian for 4 days visit good place to stay

Partner

2/10

Poor

21 Apr 2016

Mansour

Horrible experience.

I stayed at this hotel 4 nights. The room was very hot and the air conditioner did not work at all. The rooms are controlled by a central air conditioner even though there is controls inside each room. The controls in the room do not do any thing. I guess they are just for a show. The room was very hot and they would not turn on the central air. I could not sleep because the room was hot. Also in the gym if you want water, you have to buy it. I didn't take my wallet to the gym. So, they would not give me any water. This is very ridicules for a hotel gym. All other hotels I stay at, provide water in the gym.

8/10

Excellent

01 Feb 2016

Otto

5 Days in Xi'an

Breakfast was open till 10:am and was very good with a wide asst. of items.
Pool opens at 7:30 AM for an early AM swim. Neighbourhood is close to downtown and within walking distance of the Big Goose Pagoda and also a great Museum. Bus stop is a short walk away but you need to understand Chinese to find out which one to take. Neighbourhood is more of a local neighbourhood than a tourist area with small shops with needs for daily life.

Location is far from the High speed train depot, but cost less than $10, USD by taxi. It's located out side the City wall but only minutes away. Worth the price we paid to stay there and would stay agin if I return.

Partner

10/10

Exceptional

19 Nov 2015

Ming

Very nice hotel and close to everything!

We upgraded to business room on the 15th floor. Although it is not on the regular business room's 16/17 floor, this room is still very good - huge room with a sectional sofa which can be used as a bed for kid; huge bath room; a lot of storage spaces. The breakfast is fabulous with a lot of choices of western and oriental food with careful preparation. I personally like the Douhua, congee, various cold dishes, Lanzhou Lamian, wonton soup.

The only thing is to mention is that the room is too warm in November and seems the temperature control panel doesn't work so we had to open the window to make room cooler.

6/10

Pleasant

06 Sep 2015

Chris

Very modern Holiday Inn close to city walls

Excellent room with very comfortable bad and efficient air conditioning. Fast trouble free internet. Basement swimming pool - decent length. Taxis easy to catch from entrance but buses infrequent. Below standard of Holiday Inns in Hong Kong and Chengdu Oriental Plaza.

8/10

Excellent

10 Sep 2025

Bastian

Es war alles OK. Das Personal war freundlich.
Lage etwas weit weg von der U-Bahn.
Der Pool und Fitnessbereich sollte seit MItte 2024 renoviert sein. Wri schreiben das Jahr 2025 Anfang September.

Self

2/10

Poor

04 Jun 2025

Goncalves

When my boyfriend and I arrived the room and bathroom were not cleaned at all. We complained at the reception and they gave us another room that was a bit better. The breakfast is not worth and the products lacks of quality. It’s not a good restaurant to western people. I don’t recommend this hotel and I felt regretted to trust only on the brand “holiday inn”

Partner

10/10

Exceptional

10 Mar 2024

Juan Pablo

Gran Opcion

Excelente hotel

Self

10/10

Exceptional

29 Sep 2019

JANG SOO