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Steps Guest House

Eastern Cape-Port Elizabeth · South Africa

Mackay Street Richmond Hill, 22View location

5.0/10Review score7 Reviews
Cleanliness4.8/104.8
Service3.8/103.8
Comfort3.6/103.6
Condition4.4/104.4
Amenities2.0/102.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Steps Guest House

With a small number of only 6, this accomodation is very convenient for a quiet stay.

Read more about this hotelShow less

With a stay at Steps Guest House in Gqeberha (Port Elizabeth Central), you'll be within a 10-minute walk of Horse Memorial and No 7 Castle Hill Museum. This guesthouse is 0.5 mi (0.8 km) from Donkin Reserve and 0.6 mi (1 km) from St George's Park.

Make yourself at home in one of the 6 guestrooms featuring refrigerators and microwaves. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 12:00 PM
Check-in until 3:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Special Instructions
    If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Horse Memorial 0.4 km / 0.3 mi
No 7 Castle Hill Museum 0.4 km / 0.3 mi
Donkin Reserve 0.8 km / 0.5 mi
Nelson Mandela Metropolitan Art Museum 0.8 km / 0.5 mi
St George's Park 0.9 km / 0.6 mi
Prince Alfred's Guard Memorial 1 km / 0.6 mi
Donkin Hill Lighthouse 1 km / 0.6 mi
St. George's Cricket Ground 1.1 km / 0.7 mi
Route 67 Art Trail 1.1 km / 0.7 mi
St Mary's Cemetery 1.2 km / 0.7 mi
Port Elizabeth City Hall 1.3 km / 0.8 mi
Ron Belling Art Gallery 1.3 km / 0.8 mi
Market Square 1.5 km / 0.9 mi
Grey High School 1.8 km / 1.1 mi
South End Museum 2.3 km / 1.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 6
  • guest house
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE BASICDOUBLE • BASIC • 1 BedroomDBL.Z1

    Photos are not available for this room type.

    Steps Guest House

    DOUBLE BASIC

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 0
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    BASIC

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.Z1

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM KING SIZE BEDFAMILY ROOM • KING SIZE BED • 1 BedroomFAM.KG

    Photos are not available for this room type.

    Steps Guest House

    FAMILY ROOM KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 3 • Children: max. 3
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.KG

    No detailed facility list available for this room.

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Steps Guest House

5.0
Review score
7 Reviews
Cleanliness
4.8 /10
Service
3.8 /10
Comfort
3.6 /10
Condition
4.4 /10
Amenities
2.0 /10
3 reviews shown
8/10
Excellent
20 Mar 2026
Jasmine
Clean
2/10
Poor
02 Aug 2025
Senicia

Shocking service - do not book here

The absolute worst service ever. This place does not portray the look on photos. I already paid in full two weeks before our stay, for two nights and the owner refused to talk to us upon arrival. When the reception told us they do not have our booking as it must have been last minute from our side and they double booked. They left us standing there for over two hours refusing to help our refund us. Absolutely shocking.
Friends_and_family Family
4/10
Poor
25 Apr 2025
Kerin
The place is terrable.
Friends_and_family Family

Location & surroundings

Steps Guest House
Mackay Street Richmond Hill, 22, Gqeberha, South Africa

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