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Kivu Hilltop View Resort
Lake Kivu · Rwanda
778f+hm Gisenyi, Rwanda, 120295830 5View location
6.4/10Good8 Reviews
Cleanliness7.4/10 7.4
Service7.8/10 7.8
Comfort8.0/10 8.0
Condition7.0/10 7.0
Amenities6.0/10 6.0
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Kivu Hilltop View Resort
The Kivu Hilltop View Resort, located in Gisenyi, Rwanda, on the shores of Lake Kivu, offers 18 units across five floors. Guests can enjoy Wi-Fi in public areas and 24-hour reception. On-site parking is also available.
Accommodation options include King Studio, Deluxe, and Twin rooms, each uniquely decorated in a Barcelona style and featuring stunning lake views. The experienced staff provides exceptional service.
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When you stay at Kivu Hilltop View Resort in Nyayumba, you'll be 3.5 mi (5.6 km) from Gisenyi Beach. This hotel is 0.1 mi (0.2 km) from Kivu Lake and 1.3 mi (2.1 km) from Nyamyumba Hot Springs. Stay in one of 18 guestrooms featuring flat-screen televisions.
Your memory foam bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature showers with rainfall showerheads and complimentary toiletries. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage.
Free self parking is available onsite.
Popular amenities
Parking available
Dining services
Concierge
Laundry
Spa
Entertainment
Smoking areas
Banquet facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No elevators
LGBTQIA+ friendly
Private host property
Onsite COVID-19 testing (Antigen) is available
Minimum age for COVID-19 test requirement: 18
Property does not require health documentation at check-in
Pets not allowed
Service animals not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Cashless transactions are available
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
- No pets and no service animals are allowed at this property.
- Cashless payment methods are available for all transactions.
- Contactless check-in and contactless check-out are available.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property only accepts cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Property Registration Number Yes
-
Minimal age
18
-
Optional fees
- Rollaway bed fee: USD 30.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Swahili
English
French
Nearby attractions
Kivu Lake
0.2 km / 0.1 mi
Nyamyumba Hot Springs
2.1 km / 1.3 mi
Gisenyi Beach
5.6 km / 3.5 mi
Rwanda Tourism University College
6.6 km / 4.1 mi
Université Libre de Kigali
7.4 km / 4.6 mi
Parc National des Virunga
14.8 km / 9.2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 18
- Number of floors (main building): 5
- Twin rooms: 4
- Double rooms: 11
- Studios: 3
- hotel
- MasterCard
- Visa
- Visa Electrón
- Small pets allowed (under 5 kg)
- Small pets allowed (under 5 kg) not available in all rooms
- Large pets allowed (over 5 kg)
Show 182 more facilities & services
- Wheelchair-accessible
- Car park
- Electric vehicle charging station
- Garage
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
- Wired Internet
- Wi-fi
- Local and international calls
- Car hire
- Transfer service
- Secure parking
- Valet parking
- Airport Shuttle
- Room service
- Laundry service
- Launderette
- Medical service
- Bicycle hire service
- Day-care centre
- Babysitting service
- Multilingual staff
- 24-hour security
- Bellboy service
- Fireplace
- Smoke detector
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Newspaper stand
- Supermarket
- Shop
- Garden
- Terrace
- Bicycle storage
- Hotel’s own bike shop/workshop
- Partner’s bike shop/workshop
- Concierge
- Sun terrace
- Gym
- Newspapers
- Luggage room
- Toaster
- Oven
- Dining area
- Clothes dryer
- BBQ facilities
- Ski to door acces
- Grill/BBQ
- Ski storage
- Private beach area
- Library
- Electric kettle
- Bikes available
- Towels and bed linen
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Highchairs
- Poolside snack bar
- Banquet hall
- Show cooking
- Swim-up bar
- Breakfast room
- 24h dining café
- Conference room
- Meeting room
- Projector
- Conference hostess
- Secretarial service
- Printer
- Photocopier
- Business centre
- Audio-visual equipment rental
- Fax
- Sun loungers
- Parasols
- WaterSlides
- Children playground
- Entertainment programme for adults
- Entertainment programme for children
- TV lounge
- Theatre / auditorium
- Pub
- Waterpark
- Sauna
- Steam bath
- Hot tub
- Turkish bath (hamam)
- Solarium
- Massage
- Spa treatments
- Hairdressing salon
- Beauty salon
- Spa centre
- Breakfast
- Breakfast buffet
- Breakfast served to the table
- Continental breakfast
- Hot breakfast
- Breakfast a la carte
- Early bird breakfast
- Late riser breakfast
- Buffet lunch
- À la carte lunch
- Set menu lunch
- Brunch
- Buffet dinner
- À la carte dinner
- Set menu dinner
- Breakfast and dinner
- Breakfast and lunch
- Half Board
- Half board without drinks
- Half board with non-alcoholic drinks
- Half board with drinks
- Full board
- Full board without drinks
- Full board with non-alcoholic drinks
- Full board with drinks
- All inclusive
- All inclusive without drinks
- All inclusive with non-alcoholic drinks
- All inclusive with alcoholic drinks own brands
- All inclusive with alcoholic drinks top brands
- No alcohol is served
- Special dietary options
- Picnic
- Gluten-free meals
- Gala dinner
- Vegetarian meal
- Snacks
- Vegan meal
- Halal meal
- Kosher meal
- Children get free accommodation, meals payable on the spot
- Charges for late arrival
- Cash Free
- Aqua fit
- Banana boating
- Waterskiing
- Jet ski
- Motor board ride
- Diving
- Windsurfing
- Sailing
- Catamaran sailing
- Canoeing
- Pedal boating
- Table tennis
- Squash
- Aerobics
- Fitness
- Archery
- Horse riding
- Cycling / mountain biking
- Handball
- Basketball
- Volleyball
- Beach volleyball
- Billiards
- Bocce
- Bowling alley
- Mini golf
- Golf
- Surfing
- Tennis
- Paddle tennis
- Badminton
- Darts
- Putting green
- Snowboarding
- Skiing
- Tobogganing
- Ski pass
- Safari
- Football
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
DOUBLE DELUXE LAKE VIEWDOUBLE • DELUXE LAKE VIEW • 1 Bedroom • 40 m²DBL.DX-LK
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Hairdryer
- Towels and bed linen at surcharge
- Housekeeping
- Make-up mirror
- Wi-fi
- Individually adjustable heating
- Individually adjustable air conditioning
- Tea and coffee making facilities
Show all 12 amenities
- Mini fridge
- Internet access
- TV
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKivu Hilltop View Resort
DOUBLE DELUXE LAKE VIEW
Room photos
4 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- DELUXE LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: DBL.DX-LK
Room amenities
- Hairdryer
- Towels and bed linen at surcharge
- Housekeeping
- Make-up mirror
- Wi-fi
- Individually adjustable heating
- Individually adjustable air conditioning
- Tea and coffee making facilities
- Mini fridge
- Internet access
- TV
- Bathroom: 1
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO DELUXE WITH BALCONYSTUDIO • DELUXE WITH BALCONY • 1 Bedroom • 6 m²STU.BL-DX
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room amenities
- Individually adjustable air conditioning
- Housekeeping
- Make-up mirror
- Wi-fi
- Towels and bed linen at surcharge
- Tea and coffee making facilities
- Mini fridge
- Internet access
Show all 12 amenities
- TV
- Hairdryer
- Bathroom: 1
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKivu Hilltop View Resort
STUDIO DELUXE WITH BALCONY
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 6 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- STUDIO
- View / characteristic
- DELUXE WITH BALCONY
Adult and child limits apply within the room's total guest limit.
Room code: STU.BL-DX
Room amenities
- Individually adjustable air conditioning
- Housekeeping
- Make-up mirror
- Wi-fi
- Towels and bed linen at surcharge
- Tea and coffee making facilities
- Mini fridge
- Internet access
- TV
- Hairdryer
- Bathroom: 1
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN DELUXE LAKE VIEWTWIN • DELUXE LAKE VIEW • 1 Bedroom • 40 m²TWN.DX-LK
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Make-up mirror
- Housekeeping
- Towels and bed linen at surcharge
- Bathroom: 1
- Hairdryer
- TV
- Internet access
Show all 12 amenities
- Mini fridge
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityKivu Hilltop View Resort
TWIN DELUXE LAKE VIEW
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 40 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- DELUXE LAKE VIEW
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-LK
Room amenities
- Wi-fi
- Make-up mirror
- Housekeeping
- Towels and bed linen at surcharge
- Bathroom: 1
- Hairdryer
- TV
- Internet access
- Mini fridge
- Tea and coffee making facilities
- Individually adjustable air conditioning
- Individually adjustable heating
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Kivu Hilltop View Resort
5
reviews shown
David
Breakfast was fresh made. Lots of fruits.
Randy A
Not the same location we stayed in before. Far inferior. Pictures are not of this property. Room was significantly smaller. It was next to a common area where other guests sat and talked until 0300.
Patrick
Offre service massage finalement aucun , très mal insonorisé,référence pour activités très mauvaise , très long pour servir à manger plus de 1h30
Mikhail
The hotel is positioned right across from the lake. Beautiful and tranquil property. Breakfast mostly fruits, eggs, juice, coffee and African tea. The rooms need upgrades, remodeling, better colors on the wall, better paintings. TV in the room did not work. WiFi here is terribly bad and horrible. Those things management and owners need to take into account and fix it. Also, when you pay for your stay thru Expedia they automatically receive notification that customer paid but when you check in they keep asking to show proof that you paid which is absurd and ridiculous. Other than that the place is beautifu. From hotel to city center by moto taxi is RFW1,000, don't pay more. Boat ride outside of the hotel is RWF15,000 for one hour. I would not recommend hot spring because is not hygienic, dirty and trashy.
Jean
Staff members were friendly
Location & surroundings
Kivu Hilltop View Resort
778f+hm Gisenyi, Rwanda, 120295830 5, Gisenyi, Rwanda
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