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Noverian Scenic Crete 5* Hilltop Villa Resort &spa

Crete · Greece

Pezoula, Malia, CreteView location

9.0/10Excellent164 Reviews
Cleanliness9.2/109.2
Service9.2/109.2
Comfort9.2/109.2
Condition8.8/108.8
Location8.4/108.4
Neighborhood7.8/107.8
Amenities7.8/107.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Noverian Scenic Crete 5* Hilltop Villa Resort &spa

The Noverian Scenic Crete 5 Hilltop Villa Resort & Spa* is a luxury destination located in the heart of Crete, offering an unparalleled experience of relaxation and breathtaking views of the Cretan Sea. Set within 60.

000 sqm of private land in the scenic Malia area, this resort provides a serene escape with a perfect blend of comfort and elegance.

Whether you are seeking a peaceful retreat, a romantic getaway, or a venue for a memorable event, The Noverian Scenic Crete delivers everything you need for an exceptional stay.

The Villa Resort features a wide range of world-class amenities and five room types, making it perfect for a range of travelers. (1. Mini Villas with Pool View, 2. Mini Villas with Sea View, 3. One Bedroom Mini Villas with Pool View, 4.

Read more about this hotelShow less

One Bedroom Villas with Private Pool and Sea View & 5. Two-Bedroom Villas with Private Pool and Sea View)

When you stay at The Noverian Scenic Crete 5 Star Hilltop Villa Resort & Spa in Hersonissos, you'll be in the mountains, within a 10-minute drive of Star Beach Water Park and Stalis Beach.

This luxury hotel is 1.7 mi (2.8 km) from Malia Beach and 1.8 mi (3 km) from Aelos Beach. Treat yourself to a stay in one of the 30 individually decorated guestrooms, featuring indoor private hot tubs and Smart televisions. Rooms have private balconies or patios.

Kitchens are outfitted with refrigerators, ovens, and stovetops. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Featured amenities include dry cleaning/laundry services, luggage storage, and laundry facilities. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services

Check-in and check-out

Check-in from 2:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No elevators Green Key (Foundation for Environmental Education) LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets not allowed

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
    • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
    • The seasonal pool will be open from April 01 to October 20.
    • Pool access available from 10:00 AM to 7:00 PM.
    • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    The front desk is open daily from 7:00 AM - 11:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Cashless transactions are available
    • Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 1039K035A0196301, 1042Ε60000380901
    • Shuttle bus service to and from the center of Malia is available. The shuttle departs from the hotel entrance at 11:30 AM and returns to the hotel at 5 PM.
    • Property Registration Number 1039K035A0196301, 1042Ε60000380901
  • Minimal age
    18
  • Optional fees
    • A late check-out fee will be charged

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Greek

    English

Nearby attractions

Malia Beach 2.8 km / 1.7 mi
Aelos Beach 3.1 km / 1.9 mi
Palace of Malia 3.6 km / 2.3 mi
Potamos Beach 4.3 km / 2.7 mi
Stalis Beach 4.5 km / 2.8 mi
Palm Bay Beach 8 km / 5 mi
Star Beach Water Park 8 km / 5 mi
Star Beach 8 km / 5 mi
Lychnostatis 8.1 km / 5 mi
Sissi Mini Golf 8.9 km / 5.5 mi
Aquaworld Aquarium 9.6 km / 6 mi
Sarakino 9.7 km / 6 mi
Boufos 9.9 km / 6.2 mi
Port of Hersonissos 10 km / 6.2 mi
St. Paraskevi Church 10.1 km / 6.3 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 30
  • Suites: 10
  • Villas: 20
  • hotel
  • MasterCard
  • Visa
  • Maestro
  • City centre
  • Bus/Train station
  • Nearest Bus / Metro Stop
  • Airport
  • Harbour
Show 55 more facilities & services
  • Beach
  • Golf course
  • Entertainment Area
  • Wheelchair-accessible
  • Car park
  • Key Collection
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Car hireExtra charge
  • Transfer serviceExtra charge
  • Secure parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • Babysitting serviceExtra charge
  • Lift access
  • Garden
  • Gym
  • Luggage room
  • Toaster
  • Oven
  • Dining area
  • Electric kettle
  • Towels and bed linen
  • CaféExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Non-smoking area
  • Poolside snack barExtra charge
  • Air conditioning in Restaurant
  • Breakfast room
  • Indoor heated pool: 1Extra charge
  • Outdoor freshwater pool: 1
  • Children’s swimming area: 1
  • Sun loungers
  • Children playground
  • SaunaExtra charge
  • Hot tubExtra charge
  • Turkish bath (hamam)Extra charge
  • MassageExtra charge
  • Spa treatmentsExtra charge
  • Hairdressing salonExtra charge
  • Beauty salonExtra charge
  • Spa centreExtra charge
  • Breakfast
  • À la carte lunchExtra charge
  • À la carte dinnerExtra charge
  • Half BoardExtra charge
  • Children get free accommodation, meals payable on the spot
  • Early departure
  • Non-smoking establishment
  • Minimum check-in age: 18
  • Credit card is compulsory as a deposit, no deposit in cash is accepted
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

HB

Half Board

Usually includes breakfast and one additional meal.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE ONE BEDROOM WITH VIEWSSUITE • ONE BEDROOM WITH VIEWS • 1 Bedroom • 85 m²SUI.B1-WV
    SUITE ONE BEDROOM WITH VIEWSPhoto unavailable8 photos

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    SUITE ONE BEDROOM WITH VIEWS

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    85 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-WV

    Room amenities

    • Private Pool: 1
    • Electric Kettle: 1
    • Dining Area
    • Oven: 1
    • Garden
    • Outdoor swimming pool
    • Housekeeping
    • Fan
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Hydro-massage bath
    • Cot on demand
    • Wake-up service
    • Wi-fi
    • Living room: 1
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 2

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA WITH PRIVATE POOLVILLA • WITH PRIVATE POOLVIL.PP

    Photos are not available for this room type.

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    VILLA WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.PP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SEA VIEW KING BEDSUITE • SEA VIEW KING BED • 1 Bedroom • 36 m²SUI.KG-VM
    SUITE SEA VIEW KING BEDPhoto unavailable6 photos

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    SUITE SEA VIEW KING BED

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    SEA VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VM

    Room amenities

    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Bathtub: 1
    • Bathroom: 1
    • Electric Kettle: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Outdoor swimming pool
    • Housekeeping
    • Satellite TV
    • Fan
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Hydro-massage bath
    • Cot on demand
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA TWO BEDROOMS WITH PRIVATE POOLVILLA • TWO BEDROOMS WITH PRIVATE POOL • 2 Bedrooms • 105 m²VIL.B2-PP
    VILLA TWO BEDROOMS WITH PRIVATE POOLPhoto unavailable14 photos

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    VILLA TWO BEDROOMS WITH PRIVATE POOL

    Room photos

    14 photos

    Room overview

    Non-smoking room
    Room size
    105 m²
    Occupancy
    Guests: 2–6 • Adults: max. 6 • Children: max. 5
    Bed setup
    King-size bed 150-183 width, Sofa bed, 2 × Single bed 80-130 width
    Bedrooms
    2
    Room type
    VILLA
    View / characteristic
    TWO BEDROOMS WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-PP

    Room amenities

    • Desk
    • Bathrobes
    • Slippers
    • Fan
    • Satellite TV
    • Housekeeping
    • Outdoor swimming pool
    • Garden
    • Toaster: 1
    • Dining Area
    • Private Pool: 1
    • Bathroom: 2
    • Shower: 1
    • Bathtub: 1
    • Hairdryer
    • TV
    • Internet access
    • Kitchen utensils, plates & cups
    • Kitchen
    • Fridge
    • Cooker
    • Microwave
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Living room: 1
    • Balcony
    • Wi-fi
    • Wake-up service
    • Cot on demand
    • Hydro-massage bath
    • Toiletries

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA SEA VIEWVILLA • SEA VIEWVIL.VM

    Photos are not available for this room type.

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    VILLA SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE POOL VIEW KING BEDSUITE • POOL VIEW KING BED • 1 Bedroom • 36 m²SUI.KG-VP
    SUITE POOL VIEW KING BEDPhoto unavailable7 photos

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    SUITE POOL VIEW KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    36 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    POOL VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-VP

    Room amenities

    • Living room: 1
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Bathtub: 1
    • Bathroom: 1
    • Electric Kettle: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Outdoor swimming pool
    • Housekeeping
    • Satellite TV
    • Fan
    • Slippers
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Hydro-massage bath
    • Cot on demand
    • Wake-up service
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA POOL VIEW ONE BEDROOMVILLA • POOL VIEW ONE BEDROOMVIL.B1-VP

    Photos are not available for this room type.

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    VILLA POOL VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    POOL VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1-VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA STANDARDVILLA • STANDARDVIL.ST

    Photos are not available for this room type.

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    VILLA STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA ONE BEDROOM WITH VIEWSVILLA • ONE BEDROOM WITH VIEWS • 1 Bedroom • 85 m²VIL.B1-WV
    VILLA ONE BEDROOM WITH VIEWSPhoto unavailable15 photos

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    VILLA ONE BEDROOM WITH VIEWS

    Room photos

    15 photos

    Room overview

    Non-smoking room
    Room size
    85 m²
    Occupancy
    Guests: 2–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    King-size bed 150-183 width, Sofa bed
    Bedrooms
    1
    Room type
    VILLA
    View / characteristic
    ONE BEDROOM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1-WV

    Room amenities

    • Wake-up service
    • Wi-fi
    • Living room: 1
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Microwave
    • Cooker
    • Fridge
    • Kitchen
    • Kitchen utensils, plates & cups
    • Internet access
    • TV
    • Hairdryer
    • Bathtub: 1
    • Shower: 1
    • Bathroom: 2
    • Housekeeping
    • Satellite TV
    • Electric Kettle: 1
    • Private Pool: 1
    • Dining Area
    • Oven: 1
    • Toaster: 1
    • Outdoor swimming pool
    • Fan
    • Bathrobes
    • Desk
    • Toiletries
    • Extra beds on demand
    • Hydro-massage bath
    • Cot on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA SEA VIEW WITH PRIVATE POOLVILLA • SEA VIEW WITH PRIVATE POOLVIL.PP-VM

    Photos are not available for this room type.

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    VILLA SEA VIEW WITH PRIVATE POOL

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    SEA VIEW WITH PRIVATE POOL

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.PP-VM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA POOL VIEWVILLA • POOL VIEWVIL.VP

    Photos are not available for this room type.

    Noverian Scenic Crete 5* Hilltop Villa Resort &spa

    VILLA POOL VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    POOL VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.VP

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Noverian Scenic Crete 5* Hilltop Villa Resort &spa

9.0
Excellent
164 Reviews
Cleanliness
9.2 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
8.8 /10
Location
8.4 /10
Neighborhood
7.8 /10
Amenities
7.8 /10
75 reviews shown
2/10
Poor
04 Aug 2026
Cruze
the amenities listed is NOT what I got, especially after booking the villa. Receptionist lives on minimal energy & you’d find better customer service at a McDonalds. Would not spend my hard earned money here again.
10/10
Exceptional
26 Jul 2026
Jaden
Very beautiful and fun stay
4/10
Poor
27 Dec 2025
Matthew
The room was clean, but that’s about it. The main issue is the disconnect between how this hotel is advertised and what it actually is. It’s a fine, middle of the road 3 star with a decent view (ish) and uncomfortable beds, and a number of other annoying but minor flaws. It is not a five star or anything close to that. There is just no objective reality to that claim. The experience made me question the reliability of hotels.com’s system for rating and ensuring accuracy. For a mid to low 3 star it was fine. If you compare it to any reputable 5 star or even 4 star it’s a very disappointing experience.
6/10
Pleasant
25 Aug 2025
Lieu
Stayed as a family of 4 for 9 days in mid August 2025, 2 adults and 2 children.

Positives:
Remote hill top location in Old Town Malia (10/10).
Villas with private 10m to 15m length pools (10/10).
Overall the teams were very helpful and did their best to support.
Amazing views of Malia from your balcony from the hill top location (10/10).
Notable mentions; Alexia at the front desk,
New lady in the restaurant from Romania, Male supervisor / manager who helped us after we got locked out of the villa with 2 keys at night.
Private pool chemical level being checked.
Met the new owner at dinner whilst the teams were stressfully trying to work out our bill for a new menu and he said he his aware of what they need to improve on and service is not were he wants it to be.

Negatives:
Attention to detail I.e. 1 bed was missing its top cover for the first 3 nights.
Very easy to lock yourself out of the villa because of the safety feature on the doors.
Service in the restaurant needs to be improved / missed opportunity from the hotel due to isolated location.
Catering options are very limited / Menu cards are confusing / Not clear what you have ordered and what you are paying for.
Nightly disturbances from staffing quarters into the early morning (stayed in villa 407).
No locks on the bathroom or toilet doors.
Hot water in the tap & shower is extremely boiling hot.
Toilet / Shower room on the lower floor in the 2 bedroom villas should have a solid divider as water gets everywhere.
Leisure Family
10/10
Exceptional
26 Jul 2023
Elie
We loved this resort and will definitely be back there next year. Staff were so friendly and delightful.
Leisure Friends
10/10
Exceptional
09 Oct 2022
richard

Some of the best staff i have met ,a fabulous stay

Just the best ! Great toom ,great staff ,great pool and a beautiful setting just loved it
Partner
10/10
Exceptional
24 Sep 2022
Meir

Great hotel. Great service. We really enjoyed

Wonderful place with great customer service. From checking in and until checking out the entire staff were very friendly, helpful and very professional. We will go back again.
Friends_and_family Friends
10/10
Exceptional
24 Sep 2022
anthony
stunning location,beautiful and well maintained accomodation. we treated ourselves to a presidential villa.
it was bigger than my house with a great pool and garden and view to die for.
coming back next year
Leisure Partner
10/10
Exceptional
03 Oct 2021
Ge
Staff are fantastic, they are super sweet!
Friends_and_family Family
10/10
Exceptional
19 Sep 2021
Verified traveler
Nice rooms, nice view, friendly staff. Peace and quiet guaranteed
Friends_and_family Family
4/10
Poor
21 Oct 2019
Verified traveler
A lovely hotel and a lovely room spoiled by aggressive and nasty staff
Leisure Friends
10/10
Exceptional
16 Oct 2019
David
Very 5Star. Fantastic Views Good Food Spas, Steam Room, Indoor Pool
Partner
10/10
Exceptional
24 Aug 2019
Verified traveler
The pool and resort was very spacious and not crowded at all. Great views of the ocean and less than a mile walk to old malia. Breakfast was fresh and delicious!
Friends_and_family Family_with_children
10/10
Exceptional
19 Aug 2019
Verified traveler
Great view amazing staff and kids friendly environment.
Leisure Family_with_children
10/10
Exceptional
25 Oct 2018
Akin
The hotel possesses excellent facilities and the staff are both pleasant willing to serve and know their jobs. We had an excellent time just relaxing in the room and making use of the spa, jacuzzi, indoor pool and steam room. Location on top of a hill provides excellent view of the surrounding area as well as the rugged beauty of Crete. Nothing really compares to having that sense of relaxation in excellent facilities nestled close to nature.

Only slight issue is transportation to the hotel on arrival from Heraklion Airport. The transfer company only dropped us off by Malia church with instructions that the hotel was only a 10 minute walk. No mention of the steep walk to the hotel. Excuse the road is to windy and narrow for the big coach. We took a taxi instead and wise decision it was.Nonetheless I've nothing but praise for the hotel who have a shuttle service to take guests down to Malia. Keep up the good work folks.
8/10
Excellent
12 Oct 2018
Zahi
It’s was wonderful resort, we were there for a 5 night.
Partner
10/10
Exceptional
11 Jul 2018
Brenton
Spectacular views, amazing staff, great food, overall it was an awesome experience, would love to do it again soon!!!
10/10
Exceptional
23 Jun 2018
Verified traveler
great place and excellent staff
10/10
Exceptional
04 May 2018
Charlotte

The best in Heraklion area

Amazing hotel. We stayed in an ambassador suite which was beautiful. Perfect for a special celebration
Partner
10/10
Exceptional
26 Apr 2018
Mohamd Dubayyan
Great resort and good staff, the location and viewe is perfect, the place deserves three or four days to staying. I would like to thank the wonderful staff Athina who made our stay better when she learned that our early departure brought breakfast at night. She is a commendable employee.
10/10
Exceptional
16 Apr 2018
Verified traveler

Our 5th Visit

Any hotel you come back to time and time again speaks for itself - Fantastic staff, great food and wonderful facilities
10/10
Exceptional
18 Oct 2017
Verified traveler

good viwo''exlent service !!

perfect!!
Family
10/10
Exceptional
17 Oct 2017
Julia

Excellent hotel

Wonderful hotel, lovely facilities and great staff. The villa was amazing.
10/10
Exceptional
17 Oct 2017
angela

perfect for family

perfect for family.
not just a simple room but a whole apartment with full cooking facilities.
super plus the kids indoor playing area .
breakfast and dinner of excellent taste and big variety to choose.
Family
10/10
Exceptional
12 Oct 2017
A

Very pleasant staff and excellent views

Hotel is ideally located on a hill overlooking Malia so perfect place if you want to escape the hustle and bustle of the town. Staff are exceptionally friendly and very helpful. Beautiful views of the sea and mountains from the rooms. Excellent gym and spa facilities. Wide selection of local foods at breakfast and good restaurant menu. Our flight was in the evening so the reception staff were kind enough to allow us to stay an extra few hours past our check out time to use the pool and gym facilities at no extra cost. Cannot fault the place. Highly recommended.
10/10
Exceptional
28 Sep 2017
Brockley19

Peaceful hotel on hill above Malia\n

We arrived just after 10pm to a friendly and efficient check in. The welcome water, wine and fruit was a nice touch. The Ambassador villa with private pool was very spacious for 2 people and had a great view over Malia and the sea . It provided privacy with the benefits of hotel services. Breakfast offered a good choice of hot and cold items and the evening meal we had was good. Highly recommend the gym & spa, the massage treatments were very good. The staff were outstanding - welcoming, always smiling and ready to help with anything.
10/10
Exceptional
22 Sep 2017
Maureen

Royal Heights Resort

Loved it. A memorable week's break. From the moment we arrived we felt welcome. Staff were lovely and nothing was too much trouble at any time. We stayed in a Presidential Villa and it did not disappoint. It was exceptionally clean, spacious and modern with a neat garden with a large pool and being up on a height the scenery was breathtaking. It was sheer bliss. We were on a breakfast only stay so we ate in the A La Carte Restaurant in the evenings. The food was marvellous and freshly prepared with a good choice of menu and very well priced. The ambiance of the hotel is five star but not overly pretentious. I have stayed in a number of resorts but to date this has been my best experience. My thanks to all the staff in the restaurant, the cleaners who kept our villa spotless, the reception staff and everyone who made our holiday special.
8/10
Excellent
03 Aug 2017
William

Really nice hotel, beds could be more comfortable!

Hotel is really nice. Clean, modern, spacious and the staff are all very friendly and welcoming. Large pool area with plenty of sunbeds. I was only there 3 nights but it was surprisingly quiet for peak season - I think it's busier at the weekend with functions etc, and maybe the location is off-putting for some, but I liked it being more peaceful anyway. Room was very spacious and great facilities - even got free wine, water and fruit on arrival. Only negatives were that the shower head was fixed to the wall and I couldn't even change the angle which made showering a bit awkward as it was pointing straight down so had to stand right on the edge of the bathtub to get under it, and the bed I found very uncomfortable and didn't really sleep well at all. Bearing in mind this was my last stop on an 8-island Greek holiday, it was the least comfortable bed I slept in. For a hotel of its quality I would hope for a proper double bed (not two singles together) and a decent mattress.
8/10
Excellent
02 Aug 2017
Verified traveler

A pleasant stay

An overall pleasant stay. Not a luxury 5 star resort while it has the facilities and the potential to be one as long as they pay attention to the details
Partner
10/10
Exceptional
24 Jul 2017
ofir

Great Expiriance

Great Expiriance , Kind Staff , Lovely Private Pool !
Family
10/10
Exceptional
06 Jul 2017
Andrew

Perfectly relaxed

Beautiful views, comfortable and stylish accommodation and exceptionally friendly and helpful staff made for a perfect holiday destination. The food was great and I will certainly be going back.
8/10
Excellent
10 Jun 2017
Verified traveler

Amazing customer service!

The service here was AMAZING thanks to Athina, who bent over backwards to make sure that our stay was terrific. She called to make sure that we were gonna make it in time for breakfast, and when we told her we had to check out before the hotel's breakfast hours to catch a flight, she hand-delivered the breakfast items the night before so that we would have breakfast on the go the next day. That is some superior customer service right there. The only minor issues we had were that the showers would frequently run out of hot water because it relied on a solar panel for water heater, and the lights inside our pool was not functioning, so we would take a dip in the pool at night. Also, be aware that in order to get to this resort, you have to be prepared to drive through small towns with narrow roads, sharp turns, and steep incline.
Partner
10/10
Exceptional
17 Sep 2016
Charles

Great hotel

Only stayed one night as the hotel we booked and paid for in Malia was totally unsuitable .The Royal Heights is a little out of town but close enough to taxi into town.It was exceptionally clean and friendly.In our room there was a welcome fruit bowl and wine lovely touch
Partner
10/10
Exceptional
26 Jun 2016
lynn

a lovely private relaxing break

i was visiting family working in Crete. i decided at the last minute to hire one of the vilas. i wasn't disappointed. It was absolutely gorgeous, and the hotel staff were the friendliest and most helpful I have ever come across.
8/10
Excellent
04 Nov 2015
Julia

Lovely view of bay

Great hotel, lovely facilities. Only negative on this trip was a wedding that went on until 4.30am which reduced a nights sleep otherwise another enjoyable stay.
8/10
Excellent
06 May 2015
Andrew

Hideaway

Booked in for two nights having left another 5* property because they had no WiFi. I had a villa with private pool which was very satisfactory. Staff are attentive without being in your face, particular mention to Anneleise. Spa is lovely. Its a bit out of town which is good for quiet but not for nightlife. They have invested recently in fast WiFi and it works, throughout the complex! While there they were working on some of the other rooms hence the 4* for condition.
8/10
Excellent
07 Nov 2014
Christiana

nice hotel with good gym

This hotel is located a short drive out of Malia, so a car is recommended to visit neighbouring villages and the beach.
The room was spacious, with a nice view and a balcony. The breakfast was decent, although not spectacular (compared to other 5-star hotels in the area). The hotel has a fantastic gym facility, but the indoor pool/jacuzzi was freezing, with broken down heating and seemingly no intention to repair it. The latter was disappointing, as we chose this hotel especially because it offered an indoor pool that was meant to keep the children busy on the rainy days.
Family
8/10
Excellent
30 Oct 2014
robert

Good

There is no neighbourhood and no where in walkable distance, you have to take a taxi from the hotel to where you want to go, Otherwise hire a car.
Partner
8/10
Excellent
28 Oct 2014
Aaa

It's Alright

The hotel experience was great, housekeeping came every day with fresh towels and other general stuff. View was lovely and staff were welcoming. However, I think the public pools actually were closed as the fountains weren't on as well as no one at the pool bar. I would recommend the hotel during summer months but certainly not any other time. It was quite going to shops they were closed and had basic stuff open, as well as nothing is open on a sunday. Last thing I would have to say is that it is slightly bit of the way, you have to taxi down to malia and back up as the walk up the steep hill is torturous and we're fairly fit!
10/10
Exceptional
04 Aug 2014
Extheduck

Great pool to ourselves

Excellent
Partner
10/10
Exceptional
13 Jul 2014
Verified traveler
- excellent resort, not overcrowded, having own pool was a huge plus, room and accommodations are top notch. Gym, spa are excellent as well. Great views.
10/10
Exceptional
25 Jun 2014
Verified traveler

Loved it

Gorgeous views of the sea. Beautiful pool. Nice spa.
10/10
Exceptional
09 Jun 2014
Verified traveler

amaizing hotel, best one in malia !

the trip was amazing thanks to the great staff, the villa we stayed in was big and comfertable, and our pool was more then enough. lots of beaches and places to party. and the locals, are all super nice and helpful.
8/10
Excellent
28 Apr 2014
boogabooga

Very nice Hotel but lacks early-season maintenance

Very nice place, very few hotels were open so early in season (Mid-April). Had air-condition trouble for 2 days in first-room which could be fixed, it was quite cold at night. Got upgraded to a Villa which was nice, that one also had some electrical issue with the air-conditioner but that one was fixed quickly. Overall stay was very good, beautiful scenery. Gardening and Cleaning is spotless, too bad the pool was lonely.
Family
10/10
Exceptional
01 Oct 2013
Bahina

A luxurious holiday

Just a perfect hotel for romantic vocation. Nicely decorated, very clean, private pool was great, good hotel service. The sauna and the pool near were excellent relaxation. The hotel location compel car availability. 10 min. drive to the beach. Highly recommended!
Partner
4/10
Poor
25 Aug 2013
Alexandra

not 5 stars

1. outdated furniture
2. not enough furniture
3. no designer toiletries
4. no black out curtains
5. no bellboy service
6. water pressure issues
7. wedding hosted outdoors - sound checks at 4pm - loud music until 2:30am
10/10
Exceptional
02 Apr 2012
Phil

Great hotel, great location!

An awesome hotel, albeit at the top of a very steep hill! The service was exceptional, the staff incredibly friendly, without being over the top, and the facilities were excellent. I would have absolutely no hesitation in staying here again.
6/10
Pleasant
08 Aug 2011
Verified traveler

Royal Hall/Heights

The staff are excellent...its that simple. But if you want an honest review this is no way a 5 star hotel. We have traveled all over the world and I would not go back here simply because in a five star hotel I would expect in room movies, Fine dining, comfortable beds and those extra little luxuries you expect when paying what is expected for 5 star. We went for a break so I could do some work with the Wi Fi..it does not work hence I got NO work done. Very disappointing, go to Dubai or NYC.
10/10
Exceptional
28 Jun 2011
Pam

Little Paradise

We had an awesome time in Malia. The hotel services and facilities are superb, the Wifi connection from the bedrooms is dubious however better connection can be found in the bar area. The room can be set up as double beds upon request otherwise it seems the standard set up is two single beds. Local restaurants are a must to try - ask reception for the local recommendations old town is recommended. We found hiring a car was a necessity, it made going up and down the hill incredibly easy and visiting other sites with crete - must visits are Elunda which have great sandy beaches, Lissithi, the cradle of civilasation (Knossus). A great holiday made perfect by an idyllic and well equipped hotel - note use the spa facilities great treatments we went with the massages and steam rooms, its good value for money and very professional. Enjoy.
2/10
Poor
03 Aug 2026
Alber
Terrible
8/10
Excellent
23 Jul 2026
Sisse
Fantastisk private pool og sea view. Rolig atmosfære oppe af bjergsiden.

Rengøringen kunne være meget bedre. Der mangler komfortable møbler både i inde og ude området.

Køkkenet var mangelfuldt og ovnen ikke virkede ikke.

Hotellet virkede helt tomt og meget få medarbejdere og gæster.
10/10
Exceptional
12 Jul 2026
Andreas
Very nice hotel. We like very much
Friends_and_family Family
8/10
Excellent
25 Jun 2026
Young Won
대체로 청결했고 이용하는데 불편은 없습니다 뷰포인트 지대가 높아서 차량으로 가는ㅈ것 추천입니다
Friends_and_family Family
6/10
Pleasant
19 Sep 2025
Ines Sabine
Unterkunft in Minivilla#1 mit eigenem Pool war fantastisch
Spektakulärer Blick über Malia und Berge und Mittelmeer, tolle Sonnenuntergänge
Fitnessstudio schlecht klimatisiert
Verpflegung (Frühstück und Abendessen) unzureichend für ein 5*Hotel, Service überfordert
Leisure Partner
2/10
Poor
11 Sep 2025
Oskar

Horrible Service, Dirty Room: Save Your Money!

We arrived late for check-in, but still before the required time. Upon arrival, we noticed that our room had not been cleaned at all. We found hair in the bed and shower, nails on the floor, dirt in the bathrooms, and dirty socks in the bedroom. We told the reception about this, and were told that nothing could be done that night and that we had to wait for the next day. In other words: they told us to sleep in a dirty bedroom with used bedsheets. Absolutely unacceptable service, nothing you would expect from a \"5 star\" hotel.

We had a \"one bedroom villa with private pool and sea view\". What that meant in practice was that the sea was barely visible from our balcony, nothing like what you see in the advertised pictures.

Also, be prepared for a lot of dead insects and dirt in your pool: they do not clean your pool. It was basically unusable the last days of our stay.

We asked for room service three days in a row, but were always told \"they will come soon\". They never came, and thus our room got filled with trash.

The \"spa\" consisted of a half full pool that we could not use, a cold hamam, and a small sauna. Massage was \"not available\".

On one of the last days of our stay, we received a note in the hotel telling us that loud music would play till 3 AM. We could not sleep, and were not told about this in advance.

Please save your money, this was worth nothing near the price you pay! These guys are not serious about their business, and you can get much more value elsewhere.
Partner
10/10
Exceptional
01 Aug 2023
Markus

Traumhaft über Malia

Sehr netter und herzlicher Empfang durch Athena, die gute Seele vom Hotel.
Super Bedienung am Frühstück und Abendessen.
Kurze Taxifahrt ins Dorf Malia, oder man mietet ein Auto, um noch verschiedene schöne Strände zu erforschen. (Potamos Beach mit Kalyva Taverna sehr empfehlenswert)
Einen sehr lieber 3 Beiniger Kater hat uns im Hotel begleitet… für Kinder einfach unvergesslich.
Einzig am Abend läuft, für uns zu viel Folkloremusik.
Aussicht, Sauberkeit, Pool waren fantastisch!
Unbedingt buchen, wenn man nach Malia in die Ferien geht.
10/10
Exceptional
30 May 2023
Véronique
Le personnel est souriant agréable et à l écoute. La villa privé avec piscine est agréable dommage que les voisins des villas de l étage peuvent voir la piscine des autres voisins.
10/10
Exceptional
20 May 2023
Ridha
Excellent service et hospitalité de l'équipe
Business_and_leisure Partner
8/10
Excellent
26 Sep 2022
Ferhad Ramathan

:)

Jeg må først og fremst starte med å takke George som gjorde oppholdet vårt fantastisk. Dersom vi kommer tilbake skyldes veldig mye av dette George. George er noe helt for seg selv. Jeg gir selvsagt skryt til hele personalet som er svært vennlig, serviceinnstilt og hyggelig, men som sagt George er fantastisk fyr!

Hotellet hadde fantastisk beliggenhet med tanke på utsikt, veldig praktisk med gratis parkering om man skal leie en bil(anbefales), maten var god-men kunne vært bedre, rommene ble vasket veldig bra og var ellers veldig rene.

Det som jeg opplevde og som trekker en god del ned er at vi ofte ble vekket veldig tidlig på morgenen fordi de skulle klippe plenen eller gresset. Jeg forstår det er jobben deres, men jeg tenker de kunne ventet til kl 10 eller senere og ikke før 8. Man er tross alt på ferie for å sove litt ekstra :)
Partner
10/10
Exceptional
04 Aug 2022
Adovi Mawulolo
le personnel accueillant que ca soit à l'accueil comme autour de la piscine et pour le petit déjeuner et le diner, ils étaient tous sympa jovial et à notre disponibilité.
Mais obligé de prendre une voiture (3 minutes) pour descendre en ville pour faire ses courses ou aller dans un bar et restaurant.
Leisure Family_with_children
10/10
Exceptional
03 Aug 2022
Adil
Nous avons passé un agréable séjour dans cet hôtel. Tout Le personnel est d’une sympathie inouïe. Les chambres sont spacieuses et la literie est confortable hormis le sofa convertible qui n’est pas fait pour un adulte d’un certain poids. On sent clairement la structure métallique.
Le petit déjeuner est copieux et varié. Néanmoins dommage que le jus d’orange ne soit pas frais pour un pays ensoleillé et un hôtel d’un tel standing.
En revanche, les plats à la carte du restaurant sont très bons et très bien servis.
Dans l’ensemble c’est un très bon hôtel. Merci à Athina pour son accueil et toute son assistance lors de notre séjour.
Friends_and_family Family
10/10
Exceptional
23 Jul 2022
FRANCK
Piscine et personnel au top Excellent séjour de plus les repas et petit déjeuner un délice Établissement recommandable
Leisure Family
10/10
Exceptional
15 Jul 2022
Kathrin
Die Lage ist 10min vom Ort Malia entfernt. Es ist angenehm ruhig, alle Altersgruppen vertreten.
Ein wunderschöner Blick zum Ort Malia und auf das Meer. Diesen Ausblick kann man morgens von der Frühstücksterasse , aber auch vom Pool aus genießen. Die gesamte Anlage ist top gepflegt.
Das Hotelpersonal ist sehr freundlich und sehr bemüht.
Leisure Family
8/10
Excellent
06 Jun 2022
Florian
Sehr gutes Hotel mit kleinen Schönheitsfehlern. Das Personal ist durchgehend sehr freundlich und zuvorkommend. Die Anlage ist sehr sauber und gepflegt, Aber in den Zimmern sind ein paar kleine Schönheitsreparaturen fällig und die Betten sind eines 5 Sterne Hotels nicht würdig. Genauso wie das Frühstücksbüffet (insbesondere der Kaffeeautomat (brrrr)), ausgenommen sind hiervon die guten frischen Crêpes (sehr nette Köchin, die auch kleine Extrawünsche erfüllt). Das Abendessen, umrundet von einer wahnsinnig schönen Aussicht über Malia auf’s Meer ist sehr gut!
Wir waren Ende Mai für eine Woche vor Ort und hatten die Anlage mit Pool fast für uns alleine.
Eines ist noch zu sagen: Wenn man vom Hotel weg möchte, ist unbedingt ein Auto von Nöten, da es auf einem kleinen Hügel ohne Busverbindung liegt! Und das schon alleine um die vielen Strände, Städte oder anderes Sehenswürdigkeiten zu erkunden.
Alles in allem konnten wir uns super erholen und entspannen und das war unser Ziel. Also alles gut!
Leisure Partner
10/10
Exceptional
27 May 2022
Michel Christiaan Daniël
Erg mooie accommodatie, vriendelijke personeel en lekker eten.

Leisure Family_with_children
10/10
Exceptional
03 Sep 2021
Christelle

Très bon Hôtel au calme.

Nous avons séjourné en couple, en demi pension, dans une villa Ambassador avec piscine privée.
Très bon accueil de la part d'Athina à la réception. Personne très dynamique qui conseille parfaitement sur les découvertes à ne pas manquer pour visiter l'ile. Athina ne parle malheureusement pas le Français mais nous avons réussi à nous comprendre malgré notre Anglais approximatif.
Au niveau de la restauration, les petits déjeuners sont pris sous la forme d'un buffet relativement bon et varié.
Le repas du soir est pris au restaurant avec un service à la carte. Tout ce que nous avons mangé était très bon et très copieux. Ilias, le serveur est très sympathique et conseille parfaitement sur les plats et les boissons locales. Comme pour Athina, Ilias ne parle malheureusement pas Français mais très bien Anglais.
Dans l'ensemble, tout le personnel de l'Hôtel que nous avons rencontré était très sympathique.
L'hôtel dispose d'une très belle vue sur Malia et la mer.
Il est situé sur les hauteurs de la ville à 3 minutes en voiture où se trouve des petits supermarchés, magasins, bars et restaurants.
Les villas Ambassador sont plutôt bien avec une grande piscine privée (entre 28 et 30°C) au mois d'août. Le seul petit bémol serait peut être le manque d'intimité car lorsque le voisin est sur son balcon à l'étage, il plonge (du regard) directement sur votre piscine.
Nous avons néanmoins passé un excellent séjour dans cet hôtel situé à 30 minutes de l'aéroport.
Nous y reviendrons certainement.
Partner
10/10
Exceptional
02 Sep 2021
franck
Personnel a l ecoute, etablissement tres propre
Leisure Partner
8/10
Excellent
05 Aug 2021
Verified traveler
Alt var meget tilfredsstillende, dog med undtagelse af servicen ved morgenmaden.
Leisure Family
8/10
Excellent
27 Jun 2021
Verified traveler

Parfait en semaine

Très bon séjour. Mais très bruyant les week-ends car la piscine principale est ouverte à tous avec de la musique forte
Partner
10/10
Exceptional
18 Oct 2020
Daniel
Très bel hôtel et super belle piscine .
Personnel très sympathique
Un peu excentré mais très belle vue



Partner
10/10
Exceptional
23 Jul 2020
Armand
Excellent hôtel, vue superbe sur la baie de Malia, à 5 min du centre ville et de la plage, a 25 min d’Heraklion, un excellent emplacement pour des vacances piscine, plage et histoire grec. Les villas avec piscine sont idéales pour des vacances en couple ou en famille. Le personnel de ´l’hôtel est efficace et très accueillant que ce soit à l’accueil avec Athina, au restaurant avec Artemis ou avec tout le reste de l’équipe ! Pour les sportifs, une salle de sport très bien équipée.
Leisure
10/10
Exceptional
17 Oct 2019
Daniel

Erholsamer Urlaub

Wir hatten eine Villa gebucht. Als Familie mit zwei kleinen Kinder war es perfekt. Saubere und gepflegte Anlage. Mit dem Auto rasch am Beach und bei den Einkaufsmöglichkeiten. Wellnessanlage sehr schön. Perfekter Urlaub.
Family
10/10
Exceptional
07 Oct 2019
Doro
Alles bestens. Schöne geräumige Zimmer mit einer wunderschönen Aussicht. Etwas abseits, so daß man einen Mietwagen benötigt, dafür aber auch schön ruhig. Der Pool wurde kaum von den anderen Gästen genutzt, da es viele Apartments mit eigenem Pool gibt. Ein sehr vielseitiges Fitnessstudio und wir bekamen als Willkommensgruß einen Obstteller sowie eine 15 minütige Massage. Hier hat man nicht das Gefühl im Massentourismus angekommen zu sein.
Leisure Family_with_children
8/10
Excellent
25 Sep 2019
M.
Tolle Unterkunft (nur zum Teil unpraktisch eingerichtet), nettes und zuvorkommendes Personal, hervorragende Verpflegung
Leisure Friends
10/10
Exceptional
25 Sep 2019
Verified traveler
Sehr schöne und ruhige Anlage, sehr guter Service, große Apartments/Villen mit eigenem Pool!
Leisure Partner

Location & surroundings

Noverian Scenic Crete 5* Hilltop Villa Resort &spa
Pezoula, Malia, Crete, Malia, Greece

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Noverian Scenic Crete 5* Hilltop Villa Resort &spa

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