Alai, Crete, A Tribute Portfolio Resort

Greece , Crete
Hersonissos, 86 St John Street, Stalis
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50 reviews shown

8/10

Excellent

03 Oct 2025

Phylia

Beach view was lovely. More breakfast options needed

8/10

Excellent

22 Aug 2023

Piedad

Location, location, location

Leisure Family

10/10

Exceptional

27 Jul 2023

Santorini

Friendly staff, good food.

Business_and_leisure Family

10/10

Exceptional

22 Jun 2023

Inna

I liked everything in this property 👍

Leisure Partner

10/10

Exceptional

21 Jun 2023

Derek

Everything faultless

Excellent in all ways. 10 yards from beach. In the centre of Stalis. Two wonderful pools next to the beach. Only had breakfast each day. Plenty of choice and good quality. Staff all excellent especcially Parvu and Alexandra in restaurant. Very friendly and nothing was a problem. If in Stalis again will definitely return to Zephyros

Partner

8/10

Excellent

05 Jul 2022

Alexandra

Zephyros Beach Hotel

Zephyros Beach Hotel is in a fabulous location. It's central and on the beach. Breakfast is lovely and the staff are all helpful.

I do have a number of criticisms:

firstly there is free WiFi only in the reception area. If you want WiFi in your room there was an extra 50 euro charge.

Secondly, tea and coffee are provided free of charge, however, only paper cups are provided and our supplies were only replaced once in 2 weeks!

Also, there are only a handful of coat hangers in the wardrobes.

The pool area is lovely but, unless you're an early riser you won't get a sunbed as guests 'reserve' them with towels.

My last, small criticism is that the shower/toilet doesn't have a glass or other type of container for toothbrushes etc.

Overall, a good experience but, this is an expensive hotel and is not worth over £100 per night.

Partner

8/10

Excellent

07 Sep 2021

Highly Recommended

Fantastic hotel, fantastic location. Right on the beach. Prices were expensive compared to other nearby venues. A couple of beach bars just down from the hotel allowed you to use sun beds on the beach for free, if you were having a drink. To use the ones at the hotel was 10 euros. The breakfast was good but got a bit repetitive, but I suspect that was due to Covid precautions. The staff were all excellent with special mentions to the restaurant and cleaning staff. The room was cleaned daily and the cleaner never disturbed us. Great sea views and nice pool area, there are signs up telling people that they can’t reserve sun beds with towels, or they would be removed, this was never enforced. A bit of a bugbear of mine, either allow it or don’t allow it, but it’s not enough to spoil the holiday. A few external light bulbs needed replacing but again, a minute detail that is difficult to really criticise, but this is a honest appraisal, so couldn’t give an excellent for condition. If you’re thinking of booking, do it, you won’t be disappointed.

There weren't loads of other English people there but everyone (guests and staff) were really friendly and could speak good English, so don’t let that put you Brits off.

10/10

Exceptional

28 Jul 2021

Raymond

Stalidas a nice place for an enjoyable holiday

Very friendly staff and all service providers in the area. Most helpful. Food is is good and very reasonably priced. Alcohol was a bit on the expensive side compared to my country ( Malta ). The beach is nice but seems to have nortwesterly winds and make it a bit too wavy and not good to have a good swim. Also residents still have to pay for deck chairs on the beach which i never encountered when staying in hotels in other countries.

Partner

10/10

Exceptional

11 Jul 2021

Verified traveler

We had an excellent time at Zephyros Hotel! The staff were helpful, friendly and kind; the location was great and the proximity to the beach was superb! We had Half-board (breakfast and dinner) and the menu varied every day with lots of options (veg/non-veg).

8/10

Excellent

04 Jul 2021

Verified traveler

We booked Room Breakfast.
The staf was very friendly and helpful
The rooms and area where pretty clean. Beds where good and even after 2 weeks no complaints.
Swimming pool is nice with a lot of free sunbeds.
Sunbeds at the beach are charged
Only at breakfast which was very complete the taste was sometime a bit below par.
White beans in tomato sauce was like soup.
Lots of oil n fried eggs etc.
We did not have dinner
But apart from that this was a nice hote that I can recommend.

Leisure Partner

8/10

Excellent

25 Jul 2019

Moises

Good for fast and last chance hotel

It is a ok hotel, noting exciting about it. But good service by the reception staff.

Family

10/10

Exceptional

23 Jun 2019

Verified traveler

The room view over pool and sea view beautiful.staff friendly helpful,gave us a late dinner as we arrived at 10.30pm which was appreciated and they sent cases onto our room.the hotel perfact site in middle of stalis

Leisure Family

10/10

Exceptional

21 May 2019

Verified traveler

The property is a great 3 star hotel, just as expected. We were given a beautiful suite, which was very clean and stylish with a big balcony and great sea/ mountain view. May be good to mention that the floor is tiles and not carpets. Air conditioning was in each room, free and working great.

Leisure Family_with_children

10/10

Exceptional

15 Sep 2018

Verified traveler

Our stay

We had a fantastic holiday at this hotel. The staff were brilliant and couldn’t fault them at all. They always had a smile on their face and were incredibly helpful. The hotel was spotless, had good amenities and good food. The rooms were smaller than portrayed in the pictures but they were a decent size. Rooms were cleaned daily and towels changed daily. They even gave us towels for the pool. The beach in front of the hotel was also clean and well maintained. Food was good, somewhat diversified at dinner, but lunch and breakfast were the same which made it a bit monotonous. The hotel is in a fantastic location with easy access to the capital and another beaches.

There were a couple of downsides to us: they assigned us the lower ground rooms and didn’t ask us where we want to stay, the showe cubicles were too small and we had to pay for the Internet as there isn’t any free WiFi apart from the lobby.

Other than that, we had a great stay.

Family

8/10

Excellent

22 May 2018

Paul

This was our second visit to The Zephyros and we thoroughly enjoyed our stay. The hotel is so convenient for the beach and local shops and restaurants. The staff are very friendly and welcoming.
If we were to make one criticism it would be that the hot food from the buffet was not hot enough. I know it is difficult to keep food hot without spoiling it but we felt improvement could be made. We would like to return again in September but it is very difficult to get a room as it is a very popular hotel.

10/10

Exceptional

18 Sep 2017

helen

very easy to get to caught local bus from airport cost 4euros.got off at bus stop 28 short walk down a path to hotel.hotel on beach road close to beach and shops.plenty of places to eat recommend marias golden beach

Family

10/10

Exceptional

12 Sep 2017

Beata

Lovely hotel, by beautiful, sandy beach, great hotel staff

Partner

10/10

Exceptional

17 Aug 2017

Tony

Very nice staff. perfect location

Very nice hotel - modern rooms .
Near all the amenities

8/10

Excellent

17 Jul 2017

Bruce

Not a Boutique Hotel.

The title on hotels.com is Zephyros Beach Boutique Hotel. It is certainly not a boutique hotel! The hotel is comprised of at least three different properties and caters for the Northern European, all inclusive, pacakge tourist. We had a wonderful room which was large and spacious, and removed a little from the huge crowds by the pools, so we very lucky. The boolking through hotels.com actually gave us free breakfast and in a nice surprise, dinners as well. However, the food in the cafeteris style restaurant was quite bland to suit the target market; so we ate out most evenings. There are some lovely restaurants close by, who have been hurt by the advent of the all inclusive hotels, which provide outstanding service and tasty food- try them instead!
Overall a nice place with wonderful people, just not what it represents itself to be.

Partner

10/10

Exceptional

03 Jul 2017

SHARON

Fabulous Hotel

Hotel amazing very clean, friendly and food was good. Not your typical Greek hotel at all this was up to date. Free air con was a bonus and the shower was attached to the wall not hung over the taps. Only downside was the glass shower cubical very small you couldn't move very well especially washing your hair. Pool area fab and the beach very nice. We were HB which other English couples were but everyone else All Inc. We asked to upgrade to all Inc but we weren't allowed to (all Inc wasn't an option when booking either) this was a little disappointing. Lovely area around hotel and lovely resort. We would definitely go back.

Partner

10/10

Exceptional

30 Jun 2017

Susan

Excellent

Our stay at this hotel was fanatic in every way. The staff are excellent, customer service second to none, food was fabulous also, it was that good we will be booking for September 2017.

Partner

8/10

Excellent

10 Jun 2017

Verified traveler

Perfect location.

Very probably the best 3 star hotel I have stayed in , most of the staff with exception of the dining room are very nice , nothing was too much trouble for them . Fantastic location right on the beach .

10/10

Exceptional

22 May 2017

Verified traveler

Very Clean Hotel Close to the Beach and Facilities

We had a very enjoyable and relaxed stay in this modern hotel. Picked because it was close to the beach in the centre of Stalis. Also wanted a pool.

Partner

8/10

Excellent

08 Oct 2016

Verified traveler

Recomended hotel for stalis crete

very good food; good and helpfull staff; great beach and warm seawater, good pool for swimming

Partner

6/10

Pleasant

24 Sep 2016

Amandeep

Clean hotel friendly staff

If you want peace and quiet this is the area to stay. You can walk out straight to the beach via the back of the hotel. Please note you will have to pay extra for the safe and extra for wifi in your room. All staff are fluent in English.

10/10

Exceptional

09 Jun 2016

Tee and Tee #63

Awesome staff makes this stay unique

Great place to base from if you want to see the east side if the island. The staff is fantastic, they go out of their way to make your staff great. I am not one who enjoys eating at a buffet but the food at this buffet is really good. One of the better selections I've seen. Grab your plate and eat along side the sea or pool.

10/10

Exceptional

05 Aug 2024

Sabrina

Unser Aufenhatl im Alai Crete war hervorragend. Wir haben das Hotel bereits zum zweiten Mal besucht. Das Hotel wurde frisch renoviert und hat vor Kurzem wieder geöffnet. Die Zimmer sind alle neu, der Frühstücksbereich und die Pool Area, sowie die Hotel Lobby wurde alles renoviert. Es sieht sehr hochwertig und elegant aus. Das Personal war super freundlich, wir bedanken uns bei allen für ihren einzigartigen Service. Der Strand war wunderschön, feiner Sand, bequeme Sonnenliegen aus Holz, alles im Boho Stil. Es hat uns sehr gut gefallen und wir kommen gerne wieder!

Leisure Partner

6/10

Pleasant

02 Aug 2024

Kai

Rooms we're newly renovated and clean.
The Location of the Hotel was good.
Pool and the beach next to the Hotel we're also good.
Breakfast can be improved by alot. We stayed for 6 nights but only Had breakfast for 2 times since we did not like it.
The staff in general is nice but they seem to not bother If their guests have to wait for drinks or food at their hotel bar and restaurants.
Their prices for drinks and food is nuts.
Half a liter of beer was 8€ while outside the hotel in the surrounding bars you only pay half the price.
The same applies for the food.
Side-Note: there is no parking available by the hotel

Leisure Partner

10/10

Exceptional

18 Jul 2024

Michael

Super

6/10

Pleasant

29 Jul 2022

Nina

Wir waren im Neubau des Hotels welches wirklich sehr schön war. Die Zimmer waren hell und sauber. Sehr bewundernswert war, dass das Airconditioning immer automatisch ausging sobald man das Fenster öffnete. Mit dem Frühstück waren wir leider etwas enttäuscht. Das Brot war hart und nicht frisch und man kriegte nur einen Filter Kaffee… Für den Preis den wir bezahlt hatten hätten wir eine grössere Auswahl an Kaffee erwartet. Zusätzlich war ab 10 Uhr in der früh das Buffet auch schon wieder zu was in den Ferien für uns viel zu früh war.

Leisure Friends

8/10

Excellent

10 Jun 2022

Jordy

Hôtel très bien situé et propre sur la plupart des sites. Petit bémol sur le Wi-Fi payant pour les chambres. C'est une mode qui devrait doucement disparaître du monde hôtelier (c'est mon avis).
Transats (sunbed) payant sur la plage à côté, pas trop dérangeant pour un petit séjour mais pour un sejour longue durée c'est moins agréables. Bon prestation en général mais quelques petites mauvaises surprise malheureusement.

Leisure Partner

8/10

Excellent

23 Sep 2021

josef

Das erste angebotene zimmer entsprach nicht den
Reservierungskritterien. Mir Wurde aber umgehend und
verständnisvoll ein anderes Zimmer zugewiesen.
Tolles Zimmer und ich werde dieses Hotel wieder buchen
und werde es auch weiter empfehlen.

Leisure Partner

8/10

Excellent

20 Sep 2021

Charles

Un hôtel **** qui peut mieux faire

Douche : débit fable
WC : inconfortable
2 mini savons pour 4 jours ( hôtel 4*)
Draps courts
Lits joints inconfortables
Personnel réception compétent

Self

8/10

Excellent

22 Aug 2021

Josef

Pohoda na plazi a u bazenu

Hotel na plazi s bazenem, kde hned za hotelem je spousta restauraci, kavaren, zmrzlin a pod.
Meli jsme pokoj s vyhkedem na more, tj. Bocni pohled, ktery je rusen hudbou a hlukem z restaurace.
Rozumna snidane s ochotnym personalem.
Sluby na recepci vzdy dodrzeny, pouze cas odjezdu je realne 11 a ne 12, jak je inzerovano na hotels.com

Friends_and_family Family

10/10

Exceptional

16 Aug 2021

Hervé

Vacances en Crète à l'est d'Heraklion

Situation très agréable en bordure de mer. Personnel souriant, chambre confortable.

Friends_and_family Family

8/10

Excellent

13 Aug 2021

Verified traveler

Endroit sympa pour un séjour en famille

Hôtel convenable , personnel accueillant et serviable mais les équipements sont vieillissants. Les piscines sont très bien et l’accès direct sur la plage privée est appréciable. Les suites sont spacieuses.

Friends_and_family Family

4/10

Poor

07 Aug 2021

Verified traveler

Tout était supplément. 30.- de plus pour le coffre dans la chambre. Wifi payante sur la terrasse. Tous les moyens pour extorquer de l’argent aux clients. Nous sommes très déçus. De notre hôtel. Vue sur parking, au lieu du jardin…

Leisure Family

8/10

Excellent

10 Jul 2021

Verified traveler

Hôtel sympathique et très pratique, donne sur une plage privative avec transat à 5 euros la journée

Leisure Friends

8/10

Excellent

29 Oct 2019

Verified traveler

Direkter Zugang zum Strand. Liegt direkt an der Flaniermeile von Stalida, also nach dem Essen noch auf den Wackel gehen, kein Problem. Schade, dass es auf den Zimmern kein WLAN gratis gibt. Der gratis O-Saft zum Frühstück ist keine Werbung für Kreta.

Leisure Family

6/10

Pleasant

26 Oct 2019

Verified traveler

Es hatte keine Zahnbürstenbecher im Zimmer. Kein Föhn. Zuviele Urlauber man musste fürs Essen anstehen am Abend. Sonst war alles in Ordnung

Leisure Family

8/10

Excellent

20 Aug 2019

Verified traveler

Accueil parfait
Chambre propre personnel et buffet 1/2 pension pas mal du tout!
J’y retournerai

Leisure Family

10/10

Exceptional

22 Jun 2019

Verified traveler

J’ai aimé l’hospitalité, nous avons passé un bon séjour avec des vues magnifique autant de la piscine que sur la plage pour voir les couchés de soleil.

Leisure Partner

10/10

Exceptional

12 Jun 2019

Verified traveler

Emplacement de l'hotel la proprete,le personnel ,le manger varie

Leisure Partner

10/10

Exceptional

08 Jun 2019

Verified traveler

Tout était parfait, excepter le beach boy qui était très désagréable...

Leisure Family

10/10

Exceptional

20 Oct 2018

Arlette

Excellent

Tout était parfait. L'emplacement de l'hôtel directement à côté d'une plage de sable. Le personnel très sympathique et compétent. La nourriture excellente et variée. De plus, nous avons eu la chance d'être surclassées et avons pu profiter d'une suite qui se trouve au dernier étage de l'hôtel avec de grands balcons et vue sur la mer.
Juste magnifique !

Family

8/10

Excellent

13 Oct 2018

Gunnar

Tolles Hotel direkt am Strand, gute Küche.
Dieses Jahr gab es ein zwei Kleinigkeiten, die im Vergleich zum Vorjahr nicht ganz so geklappt haben, aber Service und Engagement werden hier gelebt.

8/10

Excellent

31 Aug 2018

Verified traveler

Gutes Hotel am Sandstrand

Das Hotel ist sehr gut geführt und liegt direkt am Sandstrand. Zimmer sind korrekt eingerichtet und sind sauber. Das Personal ist sehr freundlich und hilfsbereit.
Das Zephyros Beach kann für einen Aufenthalt auf Kreta sehr empfohlen werden.

6/10

Pleasant

23 Jul 2018

Daniele

Lugar / praia muito feio.

Uma praia sem graça. Uma cidade feia. Nada de bom. Porém os funcionários do hotel nota1000.

Family

10/10

Exceptional

11 Jun 2018

Ivana

Very nice hotel at perfect location

The hotel is located directly at the beach and it offers a nice pool area, though the pool area could be a bit crowed (end of May). The beach itself was not the nicest I’ve seen but within the walking distance you can enjoy a wide sandy beach. The rooms are comfortable and very clean. The towels and the bed sheets were changes few times during our stay. There is a kettle in the room and a complementary coffee and tea. We had half board and we did not regret taking this option (I was hesitant due to bed experience in Greece). In this hotel the food was fresh and the offer is quite wide. The only problem is the limited restaurant area. If you do not come early enough, you won't get a big table or you would have to wait a bit. The stuff was very friendly and helpful. We traveled with a 2 year old daughter and based on our experience, I could recommend this hotel to families with kids.

Family

10/10

Exceptional

20 Oct 2017

Verified traveler

Wunderbares Hotel

Wunderbares Hotel in Strandnähe mit freundlichen und sehr hilfsbereiten Team.
Wir waren zehn Tage im Oktober mit Kind hier und es hat alles (bis auf ein zwei Klitzekleinigkeiten) gestimmt. Die Hilfsbereitschaft des Teams vor Ort ist überragend. Wir kommen wieder!

Family