BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Surestay By Best Western Smithers
Imagine waking up surrounded by the breathtaking beauty of British Columbia’s alpine country, where modern convenience meets authentic mountain hospitality. SureStay by Best Western Smithers is more than a place to stay; it’s your gateway to unforgettable experiences and exceptional value.
Our hotel offers everything today’s traveler desires, starting with a complimentary continental breakfast to fuel your day and free high-speed Wi-Fi to keep you connected. Relax in thoughtfully designed rooms featuring smart TVs with HDMI ports, pod-style coffee makers, microwaves, and full-size refrigerators in select accommodations.
For those who like to stay active, our on-site fitness center is open daily, and our business center ensures productivity on the go. Enjoy the convenience of our on-site restaurant, perfect for a satisfying meal without leaving the property.
Step outside and discover why Smithers is a hidden gem. Just 10 kilometers away, Hudson Bay Mountain Resort invites you to ski or mountain bike in world-class terrain. The Bulkley River offers fishing and rafting adventures, while Driftwood Canyon Provincial Park showcases stunning fossil beds.
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Explore downtown Smithers for charming boutiques, art galleries, and local dining favorites like Telly’s Grill and Tandoori Bistro. Business travelers appreciate our proximity to Northern Health Authority and Northwest Community College, making work trips seamless.
Whether you’re here for outdoor thrills, cultural discoveries, or a restful escape, SureStay by Best Western Smithers delivers comfort, convenience, and unbeatable value. Experience the best of British Columbia from a hotel that feels like home.
SureStay by Best Western Smithers is centrally located in Smithers, a 5-minute walk from Bulkley Valley Museum and a 3-minute drive from Smithers Golf & Country Club. This hotel is 1.4 mi (2.3 km) from Hudson Bay Mountain Resort and 5.3 mi (8.5 km) from Call Lake Provincial Park.
Make yourself at home in one of the 61 air-conditioned rooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Featured amenities include a 24-hour front desk and a vending machine. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Smoking areas
Accessible facilities
Check-in and check-out
Check-in from
3:00 PM
Check-in until
Anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No elevators
LGBTQIA+ friendly
Professional property host/manager
Pets allowed
Maximum number of pets per room 2
Service animals are allowed
Service animals are exempt from fees/restrictions
Pets cannot be left unattended
Cleaning and safety
Sanitization
Cashless transactions are available
Important information
-
You need to know
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Cashless payment methods are available for all transactions.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
- For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- This property reserves the right to pre-authorize the guest's credit card prior to arrival.
- Cashless transactions are available
- Safety features at this property include a fire extinguisher
-
Minimal age
18
-
Optional fees
- Pet fee: CAD 20 per pet (varies based on length of stay)
- Service animals are exempt from fees
- Crib (infant bed) fee: CAD 10 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
English
Nearby attractions
Heritage Park
0.3 km / 0.2 mi
Smithers Visitor Centre
0.3 km / 0.2 mi
Bulkley Valley Museum
0.4 km / 0.3 mi
Smithers Art Gallery
0.5 km / 0.3 mi
Smithers Brewing Co.
0.6 km / 0.4 mi
Roi Theatre
0.7 km / 0.4 mi
Bulkley Valley Regional Pool and Recreation Centre
0.7 km / 0.4 mi
Bovill Square
1 km / 0.6 mi
Della Herman Theatre
1.2 km / 0.7 mi
CN Railway Station
1.2 km / 0.8 mi
Bulkley River
1.6 km / 1 mi
Smithers Golf & Country Club
1.8 km / 1.1 mi
Smithers Perimeter Trail
1.9 km / 1.2 mi
Riverside Park
1.9 km / 1.2 mi
Hudson Bay Mountain Resort
2.3 km / 1.4 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 61
- hotel
- Wheelchair-accessible
- Car park
- 24-hour reception
- Wi-fi
- Multilingual staff
- Concierge
- Luggage room
- PrinterExtra charge
- Business centre
- Fitness
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
HB
Half Board
Usually includes breakfast and one additional meal.
RO
Room Only
Accommodation only. Meals are usually not included.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
SUITE TWO QUEEN BEDS ONE BEDROOMSUITE • TWO QUEEN BEDS ONE BEDROOMSUI.2Q-B1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
SUITE TWO QUEEN BEDS ONE BEDROOM
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- TWO QUEEN BEDS ONE BEDROOM
Adult and child limits apply within the room's total guest limit.
Room code: SUI.2Q-B1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 24 m²DBL.2Q-NM
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
DOUBLE TWO QUEEN BEDS NON SMOKING
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- TWO QUEEN BEDS NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2Q-NM
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 24 m²DBL.NM
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
DOUBLE NON SMOKING
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
SUITE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE Accessible WITH KITCHENETTEDOUBLE • Accessible WITH KITCHENETTEDBL.H6-KT
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
DOUBLE Accessible WITH KITCHENETTE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- Accessible WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: DBL.H6-KT
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
DOUBLE TWO DOUBLE BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- TWO DOUBLE BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBL.2D
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Room AccessibleRoom • Accessible • 1 Bedroom • 24 m²ROO.H6-7
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
Room Accessible
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Room
- View / characteristic
- Accessible
Adult and child limits apply within the room's total guest limit.
Room code: ROO.H6-7
Room amenities
- Wi-fi
- Wheelchair-accessible
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
QUADRUPLE QUEEN BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- QUEEN BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: QUA.NM-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
QUADRUPLE WITH DOUBLE BEDQUADRUPLE • WITH DOUBLE BEDQUA.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
QUADRUPLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 4 • Children: max. 3
- Room type
- QUADRUPLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: QUA.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TWIN NON SMOKINGTWIN • NON SMOKING • 1 BedroomTWN.NM-5
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
TWIN NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 2 × Double bed 131-150 width
- Bedrooms
- 1
- Room type
- TWIN
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: TWN.NM-5
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE QUEEN BED TWO BEDROOMSSUITE • QUEEN BED TWO BEDROOMSSUI.B2-QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
SUITE QUEEN BED TWO BEDROOMS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- QUEEN BED TWO BEDROOMS
Adult and child limits apply within the room's total guest limit.
Room code: SUI.B2-QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH KITCHENETTESUITE • WITH KITCHENETTE • 1 Bedroom • 24 m²SUI.KT
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
SUITE WITH KITCHENETTE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width, King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SUITE WITH KITCHENETTESUITE • WITH KITCHENETTE • 1 BedroomSUI.KT-1
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
SUITE WITH KITCHENETTE
Room photos
2 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- SUITE
- View / characteristic
- WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: SUI.KT-1
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
DOUBLE KING BED NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- KING BED NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.KG-NM
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
DOUBLE QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 24 m²DBL.NM-6
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
DOUBLE NON SMOKING
Room photos
Photos are not available for this room type.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-6
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
FAMILY ROOM TWO BEDROOMS WITH KITCHENETTEFAMILY ROOM • TWO BEDROOMS WITH KITCHENETTE • 2 Bedrooms • 28 m²FAM.B2-KT
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 3 × Queen-size bed 150-154 width, Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
FAMILY ROOM TWO BEDROOMS WITH KITCHENETTE
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 28 m²
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 1
- Bed setup
- 3 × Queen-size bed 150-154 width, Queen-size bed 150-154 width
- Bedrooms
- 2
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDROOMS WITH KITCHENETTE
Adult and child limits apply within the room's total guest limit.
Room code: FAM.B2-KT
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 24 m²DBL.NM-2
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySurestay By Best Western Smithers
DOUBLE NON SMOKING
Room photos
3 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 24 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 1
- Bed setup
- Queen-size bed 150-154 width
- Bedrooms
- 1
- Room type
- DOUBLE
- View / characteristic
- NON SMOKING
Adult and child limits apply within the room's total guest limit.
Room code: DBL.NM-2
Room amenities
- Wi-fi
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Surestay By Best Western Smithers
50
reviews shown
Victoria
The staff were lovely and very helpful. The breakfast was great too!
Donna L
This place is a dump! Paid almost 300$ for one night! Pee stains on the carpet dirty towels rust all in the bathroom no fan, I was afraid to take my shoes off! I would not recommend staying there!!
Dan
The exterior didn’t inspire much confidence. The room was alright. One person in our group was ready to cancel and go elsewhere. We ended up staying because it was only for one night.
Arthur
We have stayed at properties bearing the Best Western name many times so we were completely shocked and unprepared for the degraded state of this property. The pictures featured on the Expedia site were completely deceiving. The bedroom carpets were very stained and dirty, linens on one of the beds were clearly dirty, light switches and windows were unclean, and any attempts to improve the appearance of the room were poorly done, not executed by any sort of craftsman. Given that we paid over three hundred dollars for our brief stay, to say we were disgusted and disappointed is to put it mildly. I mentioned all of our concerns to the front desk attendant, who said that the property could do nothing because we booked with Expedia.
It is hard to believe that this place was masquerading as a BW property, however this experience has made us to decide to avoid this brand in the future. Perhaps we shall avoid Expedia, too.
It is hard to believe that this place was masquerading as a BW property, however this experience has made us to decide to avoid this brand in the future. Perhaps we shall avoid Expedia, too.
Janice
Room was clean, breakfast included boiled eggs, sausages, potatoes, yogurt, cereals, breads and a variety of coffees
Sylvia
This place could use a renovation or a good clean up especially the carpet. I would bring a new pair of slippers. When you open the room you smell the old building smell, fridge is available but unclean and smelly, the beddings, linens and towels looks like not properly washed because it doesn't smell like it was sanitized. Breakfast is not bad. Has lots of options for hot drinks and good freshly made pancakes.
Cindarita
Nice staff and clean rooms
Dave
Was ok
Reagan
Breakfast was good. Room clean and comfortable
Veronica
Currently under construction so dusty and dirty. I’m sure it will be great once it’s all done
Roberta
Property under some rents, so hey can't be perfect, but good considering. All staff helpful and pleasant. The pets were happy too.
Rohd
The water pressure in the shower was excellent. The morning breakfast was good enough. The things we didn't like were the very creaky floor, dirty towels and the hot water smelled like eggs. No elevator for occupants on the second floor with heavy bags. No weights in the gym.
Ernst
Price was right
jeroen
Looks dated from the outside even hard to find if you don’t know it. But it’s clean and friendly staff.
Check in was a record time not your usual 15 minute wait.
Breakfast was positively good. I expected a muffin and a banana but there was an actual breakfast corner.
Will book again!
Check in was a record time not your usual 15 minute wait.
Breakfast was positively good. I expected a muffin and a banana but there was an actual breakfast corner.
Will book again!
Andrea
I would not trust the 10/10 reviews. The staff here are trying their best with the deplorable condition of this place. I have escalated this complaint to outside management and Best Western. Heed the warnings about bed bugs. They are legit as we were out in a room with them. The kitchenette rooms are frankly useless. That was the first room we got. No table to eat at and no light above the kitchen or exhaust fan. The sink is right next to the wall with no splash guard. We got booked into a queen room when we were supposed to have a king and that first room room 119 the bed was very uncomfortable. Did not sleep.
I spoke with the staff, the following morning, Dale, who was very pleasant and helpful, and he put me in contact with the manager when she got in. He moved us to the room next-door 121 in just as we were starting to move our items over, I looked on the bed, and there was a bedbug walking across the comforter of one of the queen beds. We would’ve left and gone to another hotel however there was a conference that weekend and nothing else was available except in this hotel. So again, the very helpful staff did move us into a third room on the second floor. This did suffice but we were creeped out the entire stay which we shortened by a day. We’ve had to completely disinfect all of our stuff and we’re hoping to God we didn’t bring any critters home. The gym is not functional currently. There are active renovations, this hotel should be closed imo. Seek other accommodation
I spoke with the staff, the following morning, Dale, who was very pleasant and helpful, and he put me in contact with the manager when she got in. He moved us to the room next-door 121 in just as we were starting to move our items over, I looked on the bed, and there was a bedbug walking across the comforter of one of the queen beds. We would’ve left and gone to another hotel however there was a conference that weekend and nothing else was available except in this hotel. So again, the very helpful staff did move us into a third room on the second floor. This did suffice but we were creeped out the entire stay which we shortened by a day. We’ve had to completely disinfect all of our stuff and we’re hoping to God we didn’t bring any critters home. The gym is not functional currently. There are active renovations, this hotel should be closed imo. Seek other accommodation
André
Cleaning was not so good. I found some hair in the bath tub
And some hair in the beds...
They should be sure to replace all sheets and towels.
And some hair in the beds...
They should be sure to replace all sheets and towels.
Dwayne
The rooms were clean and updated Beds were comfortable Biggest issue we had with this hotel was the access to the front door Parking was horrendous and there was no where close to the front to stop and unload We checked out the free breakfast as well but you get what you pay for We would not stay here again just based on the parking alone
Robert
There are renovations in progress which are certainly due, but we had a renovated room that was very nice. Breakfast had decent selection and quality. We would certainly stay again, and look forward to the completed renovations.
Chris and Brandie
The bed was comfortable but there was stains on the carpet from drywall and drywall dust all over the bathroom counter.
Les
Nice place to stay
Dorothy
The location was convenient for our needs and the bed was reasonably comfortable. The bathroom door was very noisy to open or close. Hallway carpets were very worn. Breakfast was better than we expected for a continental breakfast.
jeffrey
Rooms were worn and very dated. Breakfast was disappointing.
Maria
Staff told me that after 11 pm any reservation is subject to $20 fee, Front door was locked, I called the number located at the door, staff were sleeping, we arrived at 2am, front door and floor were dirty. Room was ok…. Towels only for 2 and we were 3
Jack
Room was clean and comfortable. Only there for 2 nights so didn't partake of the exercise room or others. Location is convenient walk to downtown. Breakfast was basic but definitely adequate. Overall good stay. Would stay there again.
Kara
TV didn't show FIFA Team Canada game without registering. Shampoo and conditioner were out in bathroom. Comfy beds. Very helpful front counter staff.
Kevin
SureStay by Best Western - Smithers BC
BEDBUGS DO NOT GO
ANYONE YOU KNOW THERE OR PLANNING TO STAY - TELL THEM TO GET OUT
BEDBUGS DO NOT GO
ANYONE YOU KNOW THERE OR PLANNING TO STAY - TELL THEM TO GET OUT
MARY
I must have been in disability room. Laminate flooring was clean, germ free (unlike carp
etted hallways, or other carpeted rooms). My room was pristine with plenty of space. Hotels everywhere should use model of room I was assigned.
etted hallways, or other carpeted rooms). My room was pristine with plenty of space. Hotels everywhere should use model of room I was assigned.
Dilip
The hotel was going through a renovation and this was not informed on the website while I was booking the room. So the room was very dusty, the shower was not working properly, staff were not helpful, the walls were kind of coming off so there was dust everywhere on the floor, sink, kitchen table etc.
Michael
The room was clean, and very comfortable even with the current renovation.
Sara
Basic hotel for an affordable price. Comfortable and quiet.
Susan
All was fine except check-in and no elevator.
Harald
Bed was clean and the room was big.
Floors were squeaky (ground floor) - probably due to some previous water damage.
Toilet seat was loose, and the bath tub needs a better cleanup. The shower worked well and I liked the big shower head.
Floors were squeaky (ground floor) - probably due to some previous water damage.
Toilet seat was loose, and the bath tub needs a better cleanup. The shower worked well and I liked the big shower head.
Nadine
The air conditioning worked really well. I liked that you could use Netflix and other streaming apps on the TV
Room had a very heavy chemical smell though. Property was very old and in need of updates. Bed was pretty comfortable.
Room had a very heavy chemical smell though. Property was very old and in need of updates. Bed was pretty comfortable.
Richard
NA
Shari
Our room appeared newly renovated and was very clean. Continental breakfast was sparse but Tim Horton’s is next door for anyone who wants something else. We were happy with the clean quiet room.
Shane
Dirty and run down smelt bad, subpar breakfast
David
Great place to stay
Fintan
It’s a basic hotel they are currently refurbishing their rooms. Room was clean and location was good with easy access to the town centre
tony
Receptionist was incomprehensible had to repeat everything several times. No knowledge of local surrounds - apparently yet another new arrival in his community? All too common. Front desks should know good English and local area, but no! Noisy bikers leaving at 5am. No \"please be quiet\" signs. Guests chatting along corridors at unsociable hours. Little sleep
Ljiljana
Clean room, nice staff.
Larry
All was fine
Sharon and Richard
The room was clean enough but the room was bare. Only a couch that was sagging to sit on. There was a small table by the wall but no chairs to sit on. The stove bottom drawer was broken and one side was on the floor. The cupboard door under the sink was broken and when I opened it it almost fell off. The few dishes in the cupboards were mismatched. The coffee machine had 4 pods for coffee but no cups or packages with spoon, sugar or powdered milk.
Michael
This place is old and in generally poor repair. All the windows are painted shut, it’s hot and humid inside with foul-smelling close air.
Greg
All good. Quick stay Good room
Ken
Continental breakfast sausage not very appetizing for my wife who ate nothing as she has medical dietary concerns . She can eat small amount s of bacon , ham ,if available , scrambled eggs , sourdough bread , honeydew , (no grain breads or cereal) , yogurt cup’s . Updates in room were nice except bathroom wall unfinished on right hand side and lighting very poor above bathroom sink for shaving or women trying to put on their cosmetic’s . Lighting very poor between beds for reading . No outside window screen on window opening to allow more fresh air into room . Other than that a very great improvement because of the new renovations . We have used your facilities whenever we have had to overnight in Smithers for the past five years . Thank you
Annie
Front desk staff were welcoming, very efficient and ready for our arrival. Rooms are basic, very clean and tidy and perfect for the travel we were doing. It was easy to have our little dog buddy with us, we were given a room close to the outside door and main level which was super helpful for us. Thanks for the hospitality!
nick
Room was dirty and smelt gross. Very rundown and multiple issues
Fred
Room was clean and Front desk young man was polite and courteous.
Louise
Not handicap accessible
No grab bar for shower or bath mat
No grab bar for shower or bath mat
Benjamin
Entire floor smelled of wet dog. Our room smelled of strongly of wet dog and something else even though we picked the non-pet room. Slept with the windows open to try and lessen the smell with the indian restaurant next door so the highway noise was very evident. There were either dirty or permanently stained towels in the bathroom. The carpets are all heavily visibly stained with ground in dirt/stains visible everywhere. Some stains looked like toothpaste smeared into the carpet. The carpet was sticky. We were to tired to try and get a better room, if possible, so we just slept, didnt shower and left in the morning. Would not stay here again. But at least they have free breakfast.
Location & surroundings
Surestay By Best Western Smithers
3984 BC-16 W, Smithers, Canada
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Surestay By Best Western Smithers
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