Hotel Alexander

2/10

Poor

24 Jun 2026

Catherine

This hotel was a disappointment. It was advertised to have AC. The A/C did not work well at all in our room and blew out warm air. If you are planning on staying in the summer that is definitely something to prepare for. The room is also very, very small for a couple with two suitcases. It was hard to even open the suitcases at all in the room. It is also advertised that there is an \"airport shuttle\" available. This is not the case. When we requested the airport shuttle, we were told that it wasn't actually a shuttle for them and that it goes to multiple hotels and can take hours. It is at least in a good location. For $400/night, I would have at least expected what was advertised by the hotel to be true.

Partner

8/10

Excellent

20 Jun 2026

richard

Everything was good and especially the complementary bar in the room

Partner

8/10

Excellent

10 Jun 2026

Deborah

This is an excellent location in Zurich. This is old town, great restaurants and shopping. Sit along the water and enjoy watching the swans and a cocktail. Staff are great..breakfast is amazing...everything you would want. The only down..was no AC but they provided fans and opening the windows and it was fine. Slept very well. I would definitely stay here again.

Friends

10/10

Exceptional

05 Jun 2026

Fintan

Hotel superbly located! Train, lake cruise, old town all a few minutes walk! So many food options right on the doorstep! Superbly clean and comfortable! Definitely recommended!

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

Jim

Great location friendly staff really good breakfast. Room was much smaller and basic than we expected.

Partner

10/10

Exceptional

29 May 2026

Rebecca

Fantastic location just 5 mins from the main train station and on the same street as loads of great restaurants. Close to tram stops too. Reception staff were helpful and we were able to leave our bags as we arrived early and could also store them on the day we left. Family room was spacious and beds were really comfortable. Breakfast was varied and delicious. A great hotel to base yourself from if exploring Zurich

Family_with_children

6/10

Pleasant

28 May 2026

Steven

Stayed 3 nights Sunday / Monday / Tuesday May 24 / May 25 and May 26 .
No central air conditioning , and it was @ 30 C each day .
Room was very small , bathroom was very small .
A lot of $$$ spent for what we received .
Not the best value .

Partner

10/10

Exceptional

27 May 2026

Frank

Perfectly located in the heart of Zürich making it easy to walk to most any location.

10/10

Exceptional

24 May 2026

Mary

*

Family

10/10

Exceptional

21 May 2026

Kathryn

Lovely hotel in perfect location. It was an easy and scenic walk to and from train station. Lots of great food options nearby. Hôtel gave complimentary apples, water and other assorted drinks. Breakfast had a good variety of options with scrambled eggs, bacon, sausage, fruit, variety of bread and pastries, yogurt and juices.

Family

10/10

Exceptional

09 May 2026

Marcelo

Nice small hotel, friendly staff good breakfast, very well located.

Family_with_children

8/10

Excellent

06 May 2026

Aung

Hotel staff is so welcoming

Family

8/10

Excellent

05 May 2026

Carolyn

Centrally located. Amazing staff. Would have been great to have a kettle in the room though.

6/10

Pleasant

03 May 2026

Catherine

No parking close. Parked 5 min walk for 50 euros/night at hotels suggestion best option. Church bells next door rang all night long. Breakfast mediocre. Condition of bldg. waa worn. People were warm and welcoming.

Partner

6/10

Pleasant

02 May 2026

Alex

Wry expensive city doesn’t worth the money.Charge big city tax as well as parking very expensive .Not really a lot of sigh seeing

8/10

Excellent

22 Apr 2026

Tracey

Lovely centrally located traditionally built hotel. Rooms have everything you need - we only stayed one night on a stop over to Austria. Really helpful and welcoming staff - we arrived early to ask to leave our bags but were advised our room was ready so we were able to use it straightaway. Breakfast was a wider range than I was expecting which was a pleasant surprise and delicious too. I would recommend this hotel and it’s only about 10mins from main railway station.

Partner

8/10

Excellent

20 Apr 2026

Arturo

La habitación estaba localizada frente al área donde se sirven los desayunos y en las mañanas la entrada y salida a esta área era muy ruidosa en la habitación.

Partner

10/10

Exceptional

12 Apr 2026

Catherine

Breakfast was included and very substantial. The room was perfect for my son and I. We loved the location and the atmosphere around us. Very nice stay. Will return if I can!

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Karen

Excelent

10/10

Exceptional

07 Apr 2026

DIANA

Friendly staff and excellent breakfast. Great location in walking distance to shops, restaurants and beautiful Lake Zurich.

Partner

10/10

Exceptional

31 Mar 2026

Gary

Clean room, right in the heart of Old Zürich

Self

8/10

Excellent

31 Mar 2026

Andrew

Very good breakfast selection and quality' The room was always clean after the staff finished their job.

Family

10/10

Exceptional

30 Mar 2026

Diane Lesley

Our stay at the Hotel Alexander couldn't have been better. Fantastic location, Staff couldn't do enough for you & the breakfast was a wonderful start to the day, thank you

Partner

8/10

Excellent

29 Mar 2026

Sandra

Very clean, good breakfast. Only downside,it’s next to a nightclub so don’t expect to sleep

Partner

8/10

Excellent

26 Mar 2026

Rich

Hotel is nicer in person than it is online. Incredibly clean. Front desk was very helpful. Bed was a little thin, perhaps, too firm for me. Breakfast was good, but the attendant was a bit off-putting. No greeting, just grilled me to see if I was a hotel guest. How else would I have gotten to the second floor of the hotel? Otherwise, everything else was 10 out of 10.

10/10

Exceptional

26 Mar 2026

Paula

Very nice

Partner

8/10

Excellent

23 Mar 2026

Jeffrey

Good location, great breakfast, bed wars kinda soft.

10/10

Exceptional

18 Mar 2026

Mike

Great location to the older part of town. The staff was awesome! The room was simple, but clean. Very walkable and quiet. Just minutes walk from the train station.

Partner

8/10

Excellent

18 Mar 2026

Christine

Great location with easy walking access to all the main attractions. I stayed on the second floor, and late at night I could hear people talking on the street. Other than that, the staff were friendly and the continental breakfast was nice.

Partner

8/10

Excellent

12 Mar 2026

Wendy

Shopping right outside hotel or quick, safe, easy 10 minute walk to underground mall at train station. Very busy area but safe.

10/10

Exceptional

09 Mar 2026

Susan

Located in Zurich’s old town with lots of restaurants and shops near y.

Partner

4/10

Poor

19 Feb 2026

simon

Room was extremely noisy, you could hear everything outside on the street as if the window was open (people and street works). Noise went on until about 2 am and started again at 6 am. It doesnt matter how nice the room or hotel is if you cant get any sleep....

10/10

Exceptional

08 Feb 2026

Anna

Staff very helpful and nice, rooms small but that is old town Zurich so expected. Breakfast good with variety. Cofffe and tea available all the time and even apples offered throughout the hotel. Very central in old town Zurich. Parking very difficult, but again expected in such a place. Again, staff helpful to help parking.

Leisure Partner

8/10

Excellent

04 Feb 2026

Kenneth

Great room at good price. Nice breakfast.

10/10

Exceptional

31 Jan 2026

Ana

Location, location, location. The hotel is located in the heart of Old Town and within walking distance to all main areas. 10-15 min walk to the main train station.
Staff was friendly too.
There was construction outside the hotel but it's out of their control as we saw construction going on around all over Old Town area.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Brian

Rooms were clean with plenty of room and an in-room coffee maker. Great front desk staff, knowledgeable about local things to see and helpful with requests for parking.

Leisure Self

10/10

Exceptional

25 Jan 2026

noni

Great location

10/10

Exceptional

19 Jan 2026

Dennis

We had a great stay
Right in the center of town
Walking distance
everything in the hotel was amazing
I would stay there again

10/10

Exceptional

19 Jan 2026

KANDY

This place was the best, comfortable beds very clean and the location was great. The staff was the best, will come back here when I visit Zurich again

Leisure Family

10/10

Exceptional

31 Dec 2025

Kimberly

Excellent location, delicious breakfast.

Friends_and_family Family

6/10

Pleasant

30 Dec 2025

lucilyn

Great staff

Leisure

6/10

Pleasant

28 Dec 2025

Kumeran

Yup it was ok. Sufficient but not extravagant. A good 3 star hotel.

Friends_and_family Family

8/10

Excellent

25 Dec 2025

Constance

Breakfast had a nice variety of foods and was kept fresh. Clean rooms and friendly staff.

Friends_and_family Friends

10/10

Exceptional

25 Dec 2025

Blain

Amazing location, so close to everything

10/10

Exceptional

22 Dec 2025

Jill

Perfectly situated in Old Town between Christmas villages at Opera house, train station & church. 10 minute walk to Singing Tree. Patient knowledgeable staff (Elias, Mark, & Oscar). Delicious American breakfast included. Room size typical for Europe. Free water (sparkling/still) & coffee in lobby 24/7. Steps to restaurants for every taste. Clean, clean, clean.

Friends_and_family Friends

10/10

Exceptional

21 Dec 2025

Rachel

Great location. Short walk to train station. Daily breakfast was wonderful. Entire staff was so kind and lovely.

Leisure Partner

8/10

Excellent

20 Dec 2025

Carleton

Staff was very friendly and helpful and the rooms were very nice

10/10

Exceptional

15 Dec 2025

Francesca

Staff at this hotel were awesome! As a tourist didn’t speak the language and had never been to Zürich before, they were so helpful! Loved the availability of fresh bean brewed coffee, and the location in the old town. Near a tram stop and Christmas market. Very convenient. Loved it.

Friends_and_family Friends

8/10

Excellent

14 Dec 2025

Alexandru

Staff was very courteous; room was small but had everything we needed; great breakfast; close to everything

4/10

Poor

09 Dec 2025

Richard

We had two stays at Hotel and experienced two different rooms. Both rooms had an unpleasant smell - seemed like the smell was from past cigarette smoking. The rooms were small and did not seem to have great air circulation. The hotel has a great location and staff were very helpful. Breakfast was also good, though the breakfast room was small for the number of guests.

Leisure Partner

10/10

Exceptional

07 Dec 2025

Jose

Excellent location

Leisure Partner

10/10

Exceptional

05 Dec 2025

Donica

The room was spacious and very clean! The bar fridge was free for the day we arrived and there was a full hot breakfast every morning!! Location was perfect! Right downtown!

10/10

Exceptional

17 Nov 2025

Geraint

Staff great
Room was good with free mini bar, coffee. Plug from uk in the room
Breakfast plentiful and plenty of choice

Leisure Family

10/10

Exceptional

12 Nov 2025

Juan

Very clean room, super staff.

Leisure Friends

6/10

Pleasant

03 Nov 2025

Dave

Stafff is great. I will agree it’s noisy - that didn’t bother me but some I suppose it would. Great location- decent rooms . Breakfast was included and was very good !

10/10

Exceptional

02 Nov 2025

Jodie

Lovely smaller 3 star hotel in old town. Excellent location, service and comfortable rooms. We very much enjoyed our stay and would not hesitate to stay again.

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Rebecca

convenient location

Leisure Partner

8/10

Excellent

29 Oct 2025

Anne

I think the information contained on Hotels.com is misleading. I booked this hotel, because the website made me believe that there was an airport shuttle available from the hotel. We could have taken the train to the airport, but it was raining and we didn't want to drag our suitcases. We ended up taking an Uber, which was unexpected cost.

Partner

8/10

Excellent

27 Oct 2025

Terrence

Central location

Well located in central area with sites and restaurants close by.

Partner

10/10

Exceptional

11 Aug 2025

Anthony

We liked everything about the property, the staff, and the surrounding area. It's in a great location. The hotel is in excellent condition and spotless. All the staff were very friendly and helpful. Definitely had a great stay and would certainly book it again when in Zurich.

Leisure Family

8/10

Excellent

05 Aug 2025

Peter

Lobby too small.

6/10

Pleasant

14 Jul 2025

Benjamin

It's a no frills property but the breakfast is good and the rooms are clean.

Leisure Self

10/10

Exceptional

08 Jul 2025

Carolyn

Highest recommendation!

A lovely stay with easy access to important sites and walkability to tons of restaurants and cafes in the city! The receptionist was extremely helpful in giving us information to make the most of our short stay. We would highly recommend Hotel Alexander!

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Gregory

We loved the hotel and location. This hotel is in Old Town Zürich by lots of restaurants and shopping. The staff is extremely friendly and the hotel is clean.

Leisure Family

10/10

Exceptional

20 May 2025

Harry

Very impressed with this hotel. We booked a twin room and arrived around midnight to a friendly and efficient welcome.

The room was a good size and the complementary first stocking of the mini-bar was a pleasant surprise. There's also a hot drinks machine in reception that's available for use.

Lots of towels, comfortable bed and a good shower, though I cut my leg on the sharp corners of the beds - so beware of those!

Breakfast was complementary and offered a good, well-stocked selection of all the usual items. Overall, much better than a standard 3* hotel and I'd return again.

Leisure Friends

10/10

Exceptional

25 Apr 2025

Verified traveler

Matched the higher end hotels.

The hotel was more affordable than the other hotels we stayed at however it matched in comfort and convenience. Very good service.

Partner

10/10

Exceptional

21 Apr 2025

Verified traveler

The hotel is quite basic but has everything that we needed during our short visit. The location is very ideal especially for doing a lot of day trips to other places.

Friends_and_family Friends

4/10

Poor

19 Apr 2025

Robert

Average property but not worth the price. Shower head didn’t work majority of the time, air conditioning doesn’t blow any cool air, and the beds are as hard as a rock. The only redeeming quality is the location. Will not be staying at this location again with the many other options in the same area.

Leisure Partner

8/10

Excellent

11 Apr 2025

Teri

The hotel is located in the old town section of Zurich, surrounded by restaurants and shops. If you have a car then you need to reserve a space ahead of time, for a fee, if spot is available. Otherwise, you have to locate a parking lot, for a fee.

Friends_and_family Family

6/10

Pleasant

04 Apr 2025

Claudia

The hotel is centrally located in a very walkable area with shopping & dining options. Central train station nearby. It is a basic hotel. It was clean & safe. Air conditioning was not working during our visit in March which is fine if you open the windows. The issue is that the noise from the bars, restaurants & cars won't let you sleep with the windows open. Breakfast was basic & satisfactory. I found it pricey for what it was, but everything is Zurich is expensive. Overall, clean, central, convient hotel.

Leisure Family_with_children

10/10

Exceptional

26 Mar 2025

stephen

Very comfortable hotel! Clean with a great location in Old Town near the train and bus station!
Staff was very helpful!
Nice breakfast buffet!
Would definitely recommend!!

Leisure Partner

10/10

Exceptional

22 Mar 2025

Claire

.

Leisure Family

8/10

Excellent

10 Mar 2025

Sandra

A nice hotel, with a good breakfast. Central to transportation and walkable.

Leisure Family

10/10

Exceptional

09 Mar 2025

jorge

could not ask for a better location for exploring zurich. absolutley great breakfast

Leisure Partner

10/10

Exceptional

31 Jan 2025

John

Great service and location.

2/10

Poor

04 Jan 2025

Jan

This would have to be the worst hotel I've ever stayed in. The 2 rooms we booked for 2 nights were not the rooms that were allocated to us. We were allocated rooms that would normally fit a single bed. Our rooms had a queen bed shoved up against a wall with only one table lamp attached to a desk area and no bedside tables. When we spoke to the receptionist, Laura, to discuss our concerns about the rooms we had booked, we were met with a very defensive and aggressive response from her advising us that the rooms were in their category and that we needed to do better research because the rooms advertised on Expedia were not their rooms. When I checked the hotel's website the rooms we booked were the same as the rooms advertised on the Expedia website. Laura's excuse for putting us in these youth hostel, dorm style rooms was that it was the same category. We're we eventually moved to a room consistent with the advertised room, and our booking, for our second night but they could not or would not move the other couple we were travelling with. This hotel is deceitful, untrustworthy and I would not recommend staying at this hotel under any circumstances. The treatment we received ruined our Zurich experience.

Leisure Family

10/10

Exceptional

27 Dec 2024

Pablo

Nice boutique hotel located between Soho and Covent Garden areas. Spacious rooms, clean and friendly and helpful staff.

Leisure Family

10/10

Exceptional

16 Dec 2024

Victoria

Perfect Location in Zurich!

Hotel Alexander is the most perfect hotel for a short stay in Zurich. Less than 10 mins walk from the main train station and right in the heart of the old town so perfect for exploring if you have limited time in Zurich as part of a larger trip. Super friendly and helpful staff. I was worried this might be a bit basic from the photos on the booking site, but needn't have worried, it was extremely clean, comfortable and a perfect base. Best pillow I had on the whole trip and also the best scrambled eggs I had all trip! Would definitely recommend and will definately come back again next time I'm in Zurich. Thanks for a lovely stay.

Partner

8/10

Excellent

15 Dec 2024

Tracia

Parking is an adventure. Expecting to find parking at the hotel, I circled the block a few times trying to figure out what I was overlooking. I finally found somewhere to park and walk to the hotel. The staff was very nice, but I was instructed to pull in front of the hotel to unload our bags, then someone would show us where to park. The lady who rode with me and took me to the garage with the elevator I had to drive into was very nice. The man who took me back to get my car at the end of my stay was not particularly friendly, nor was he patient as I tried to drive a rental car I wasn’t exceedingly familiar with, into an elevator that felt like it barely fit.
The hotel itself was nice though and in a good location.

Leisure

10/10

Exceptional

10 Dec 2024

Diana

It’s close to lot of attractions, extremely walkable, nice staff, great breakfast

Leisure Family

10/10

Exceptional

25 Aug 2024

Daniel

Great hotel right in the heart of Zurich. We were spoilt with restaurant options as well as an easy walk to the train station.

Leisure Partner

6/10

Pleasant

20 Aug 2024

Jennifer

A/C not working

Hotel was pretty small. We had a hard time adjusting the A/C to a comfortable temperature.

Friends_and_family Family

10/10

Exceptional

13 Aug 2024

Brigitte

Perfect location and friendly staff

10/10

Exceptional

12 Aug 2024

Jonathan

Great location. Quite quiet despite the central location.

Leisure Family

10/10

Exceptional

09 Aug 2024

Eliot

Great location and service

Leisure Family

8/10

Excellent

29 Jul 2024

leonard

Nice hotel with very pleasant staff. The sliding bathroom door in room 305 was screeching loudly when moved which I informed reception about.

Leisure Partner

10/10

Exceptional

09 Jul 2024

Arvin

close to the trains and restaurants! Staff were so friendly and super helpful.

Leisure Partner

10/10

Exceptional

10 Jun 2024

ava

Nice small hotel. Clean, updated, perfect location and nice breakfast. I would return.

Leisure Family

10/10

Exceptional

20 May 2024

Kimberly

We felt this hotel was a very good value compared to others in the area. The room was comfortable and the breakfast was included.

Leisure Family

10/10

Exceptional

13 May 2024

Fanny

Very nice hotel

Leisure Family

10/10

Exceptional

28 Apr 2024

Ludovic

This is a very nice hotel within walking distance of everything in Zurich, 5min walk away from the main train station

Very friendly and helpful staff, breakfast is very nice too

I will come again!

Leisure Family

10/10

Exceptional

17 Apr 2024

Francis

Hotel was very clean, recently updated. Rooms had all the amenities needed. Staff was friendly and helpful. Very good breakfast included.

Leisure Partner

10/10

Exceptional

04 Mar 2024

Katrin

We felt so special and well Taken care of. The staff were so kind and helpful. We loved the VIP pass to the zoo and the art museum. We were near everything. Nice clean small rooms. Had everything we needed.

Leisure Family

10/10

Exceptional

11 Feb 2024

Paul

Very friendly staff. Great location.

Leisure Self

8/10

Excellent

03 Feb 2024

Elizabeth

Clean hotel in Old Zurich. Stayed one night. Near the train station. Lots of dining options. Mini bar was included. Friendly staff at breakfast.

Leisure Partner

10/10

Exceptional

26 Jan 2024

Douglas

Good Solid Hotel in Old Town

Good solid hotel conveniently located in the old part of the city. Walking distance for shopping, restaurants and sites. They have museums passes, no charge. Great friendly staff that are extremely helpful. The rooms are clean and in good repair.
They do have free parking.

Business

10/10

Exceptional

10 Jan 2024

Jerome

Great!

Leisure Family

2/10

Poor

11 Dec 2023

Robert

Outside of my room was noisier than Oxford Circus, drunk people fighting and shouting until 2 AM requiring three separate phone calls to reception. I got zero sleep. I honestly have never stayed in a hotel with such continuous and unreasonable noise for so long, leaving me exhausted the next day.

Leisure Self

8/10

Excellent

25 Nov 2023

Gloria

Room was clean but with limited toiletries. Nothing fancy and no frills. Friendly staff. Convenient, right in midst of old town. Parking available for cars.

Leisure Friends

10/10

Exceptional

13 Nov 2023

Deborah

The staff at the hotel were so helpful and friendly. They offered so many services such as stamps, umbrellas and wifi boxes. Breakfast was great with real scrambled eggs and bacon. The rooms were immaculate.
We definitely recommend this hotel

Leisure Family