Hotel San Pietro

8/10

Excellent

23 Jun 2026

Andy

The Hotel itself was good, although the area around seems to be untidy and lots of rubbish everywhere, but we did find that throughout the city to be honest.
Staff were great and helpful with everything, particularly Pasquale.

Friends

10/10

Exceptional

08 Jun 2026

Caroline

This is a calm oasis in the middle of bustling Napoli. Easy walk to the train station (all streets are cobblestone and roller bags are a pain) and the cultural sites. The staff were excellent in getting me where I needed to go-even last minute. The roof top terrace where breakfast is on one side and a quiet place for an evening drink and snack on the other is a highlight. The room is clean and spacious.

Self

8/10

Excellent

23 May 2026

susan

Room was clean and location was great. The bed was hard as a rock. Hard to sleep

Partner

6/10

Pleasant

22 May 2026

Matthew

Hotel is in a scary part of town. Close to the train station but scary area. We were afraid to leave the room. Lobby was beautiful but room was just okay. Dirty furniture and the toilet and sink were literally in the bedroom. Very odd set up for a room

Partner

8/10

Excellent

17 May 2026

Theresa

amazing breakast! Loved the rooftop bar in the evening, our server was amazing!

Partner

10/10

Exceptional

05 Mar 2026

Carol

We enjoyed our stay very much. The hotel was convenient for the station and elsewhere but down a quaint side street. The staff were very friendly and helpful.

Friends

10/10

Exceptional

05 Mar 2026

sandra

Better breakfast eggs would be nice.

8/10

Excellent

23 Jan 2026

Ken

Hotel itself is great. Clean rooms, great breakfast, and friendly staff. Elevator was having a few issues. Location was close to the train station but a good walk to most touristy things. Streets are a little dark at night so be aware of surroundings but likely not a concern in busy season.

Leisure Self

10/10

Exceptional

19 Jan 2026

charles

The room was clean and comfortable. The staff were very helpful and courteous. We would stay there again

Leisure Partner

2/10

Poor

25 Dec 2025

Peter

Water leaking shower boots and electric sparks on hair dryer and no tissues and no water.
Even shower boots did not properly closed

8/10

Excellent

05 Dec 2025

kadriye

Breakfast wasn’t good quality most of the food offered are pastries. The shower and the toilet are inside the room tucked into the corners just next to the bed. so using them when the partner is sleeping was almost impossible. The rooms were clean and the staff was wonderful

Leisure Partner

10/10

Exceptional

31 Oct 2025

Annette M

The hotel was perfectly situated for the train to Herculaneum and Pompeii but also near the metro and within walking distance of everything in the historic centre. Despite that, it was very quiet too!

Self

10/10

Exceptional

23 Oct 2025

Juliet

Lovely staff, so helpful.
Would definitely recommend this hotel

10/10

Exceptional

22 Oct 2025

Hector Antonio

I was treated with so much kindness as I was welcome very early before my checking and Enzo at the front desk accommodate me so I could get my room ready very informative a super nice gentleman as well as the rest of the hotel employees The Night Shift front desk excellent as well. The hotel is in a fantastic area nothing but positive remarks about this hotel which the employees go about and beyond to make you feel welcome and care for congratulations on this. Blessings

2/10

Poor

09 Oct 2025

tony

Overbooked
Had to go to another hotel

2/10

Poor

30 Sep 2025

Malathi

Property location was very bad & amenities were basic . It’s not a 4 star hotel & def not family friendly .

10/10

Exceptional

24 Sep 2025

jeff

Hotel is immaculately clean. All the staff were very nice and front desk super helpful. We loved Enzo at the front desk but truly all the staff was helpful and very pleasant. Walkable to train and bus. Safe but you are in a city so I wouldn't walk around by myself after 9. Good breakfast and can eat on the rooftop. Can also have a drink on the rooftop in the evening.

10/10

Exceptional

07 Sep 2025

Anthony

Excellent customer service and very friendly staff.

Leisure Family

10/10

Exceptional

01 Sep 2025

Anthony

Great location

8/10

Excellent

31 Aug 2025

Luke

Good place for a stay in Naples, close to the train station and old town. Close to the main streets so easy to safely navigate.

10/10

Exceptional

31 Aug 2025

Anthony

Excellent Hotel and service

Leisure Family

8/10

Excellent

14 Aug 2025

Tracy

The hotel is beautiful, very welcoming and the breakfast is wonderful. Bedrooms are clean, good sized and quiet.
The area around the hotel is dirty and overcrowded, but there are some good places within walking distance.

10/10

Exceptional

25 Jun 2025

Emma

Excellent staff.

10/10

Exceptional

23 Jun 2025

garcia de la riva, luis

An absolutely beautiful hotel made even better by a friendly, kind staff. Rooftop is wonderful and breakfast delicious.

Leisure Partner

10/10

Exceptional

11 Jun 2025

Jane

Great location. Front desk super helpful and friendly. Room was very clean and spacious.

Leisure Partner

10/10

Exceptional

15 May 2025

stephen

Great place to stay very clean and comfortable and central location - handy for all transport but be aware of hidden charges if you use roof top seating for drinks late at night - they can run expensive

Friends_and_family Friends

10/10

Exceptional

20 Apr 2025

ROBERT

very heloful staff

8/10

Excellent

15 Apr 2025

Darren

The hotel was fine. Limited food but breakfast was ok. Area is a bit sketchy and noisey.

Staff were excellent and very helpfil

Leisure Partner

10/10

Exceptional

12 Apr 2025

David

Excellent service and attention to details and very helpful. No on-site parking, but hotel took care of offsite arrangements.

Partner

10/10

Exceptional

29 Mar 2025

Robert

The staff was very polite and helpful. Rooms were clean and tidy. Walkable to some famous restaurants.

Leisure Partner

10/10

Exceptional

17 Jan 2025

Wendy

Great staff and great breakfast included

Leisure Family

10/10

Exceptional

13 Jan 2025

Hans Joerg

The staff is very pilote and helpful.

Leisure Family

10/10

Exceptional

02 Jan 2025

Penny

In the historic center of the city. Exactly what we wanted.

Business_and_leisure Partner

10/10

Exceptional

01 Dec 2024

thomas reynolds sanford

After dark the area may not be the safest

Leisure Self

10/10

Exceptional

16 Oct 2024

Claire

Just stayed one night before heading to the airport early in the morning. We had a great experience, the staff was amazing and couldn’t have been nicer or more helpful. They coordinated a cab ride to the airport the night before, set aside a small breakfast for us, and gave some great restaurant recommendations for dinner. Theg greeted us at the door when we got dropped off and made us feel comfortable right away. Cannot say enough good things about them.

I was a bit nervous since some reviews said the area was not safe but we did not feel that way at all. Steps away from a main road and very walkable to dining/touristy areas. Totally fine granted we were not out late at night.

Room was a bit weird as the shower was in the bedroom but no biggie. The room was clean and well maintained and AC worked well.

Thanks again to the wonderful staff. Would recommend this hotel!

Leisure Partner

2/10

Poor

13 Oct 2024

Monica

Unsafe Area Do Not Stay here

We stayed 1 hour and are still waiting on our request for a refund. Hotel was in a very dangerous location. Very unsafe. Cab driver didn’t even want to drop us off. Cannot be out past 6:00 pm or risk a mugging. Very disappointed.

Partner

10/10

Exceptional

07 Oct 2024

Eric

Overall, great hotel. Awesome room with huge bathroom and shower. Excellent, helpful staff. Only complaint is that the wifi was pretty lousy. Poor / no connection in our room.

Leisure Partner

10/10

Exceptional

05 Oct 2024

Eric Alexander

Excellent location just off the main street. Nice and quiet, very smart and welcoming, lots of eating places nearby. 5 minute walk from bus, train and metro stops. Excellent breakfast included.
It's just the best place to stay in Naples.

Leisure Self

8/10

Excellent

05 Oct 2024

Patricia

Good city hotel but area around busy main city road . Some buildings dilapidated .
Very clean room & bathroom. Charming & professional staff . Very helpful re dining info. Lovely rooftop bar

Leisure

10/10

Exceptional

29 Sep 2024

clay

Excellent staff. Very nice and helpful!

Leisure Partner

10/10

Exceptional

16 Sep 2024

william

Staff was excellent, location a little noisy and a good distance to walk to attractions

Leisure Partner

10/10

Exceptional

14 Sep 2024

Ruben

Great location!

Leisure

10/10

Exceptional

21 Aug 2024

Ismenio

.

10/10

Exceptional

11 Aug 2024

Donatello

Great boutique hotel, central and quiet

Great boutique hotel in a central location and also near the main train station. Hidden from the main noisy streets but very central.
Excellent service, the staff is very polite and professional.
Clean and spacious rooms.
Recommended

Partner

8/10

Excellent

30 Jul 2024

Neil

Naples hotel

Decent hotel, very helpful staff, breakfasts a bit meager, good location for central station but not so good for other parts of Naples. Overall, good value hotel.

Partner

10/10

Exceptional

11 Jul 2024

Jasmine

We had a phenomenal stay at Hotel San Pietro. The entire staff was friendly, welcoming, and helpful. Our room was pristine and the areas inside the hotel are lovely. The breakfast was especially impressive. The one drawback is that the streets immediately surrounding the hotel are quite gritty and rough. This has nothing to do with the hotel but coming to and from the hotel was undesirable. Once you are in the hotel, everything is beautiful and safe.

Leisure Partner

10/10

Exceptional

23 Jun 2024

Kirsten

We loved our stay! Naples is very busy & cars drive a little crazy but San Pietro was beautiful! I didn’t expect such a beautiful hotel right in the middle of the city! The staff & service was impeccable! It was very clean’

Leisure Partner

10/10

Exceptional

22 Jun 2024

megan

beautiful hotel! would stay again

Leisure Family

8/10

Excellent

09 Jun 2024

Jeffrey Allen

The property is very close to the train station if that is what you need. It's a little longer walk to the main attractions, but definitely doable. The hotel is fine and the hotel staff was friendly. They offered to hold our luggage until check-in, while we went on a walking tour. The room was clean and the art was quirky. The bed was firm and I like a little more cushion/softness. The patio was lovely and opens at 6PM for cocktails/lounge and 7AM for breakfast. The breakfast was a typical continental and was appreciated.

Leisure

8/10

Excellent

06 Jun 2024

Susan

The standard single room was small and basic. There was no luggage rack and no drawers. For a 3-night stay, this was inconvenient. The surrounding neighborhood is sketchy: on one side were loiterers but on the other side one is only a block from the main street. It is also very convenient to the historic center with churches and museums. The staff were very attentive; the front desk was always serviced by a helpful person. This enhanced the sense of security. The internet was spotty, but the staff encouraged me to phone the front desk at any time of the day or night to reconnect. This was an economical choice; not luxurious, but the advantages outweighed the challenges. Tip: Luggage racks are a necessity.

Leisure Self

8/10

Excellent

29 May 2024

Jamie

A lovely hotel unfortunately in a terrible slum type area. The hotel couldn’t have done any more for us. However the area didn’t feel safe and was frankly horrible.

Leisure Partner

10/10

Exceptional

18 Apr 2024

Astrid

We had a very pleasant stay in this hotel. The room was very clean and spacious and all the staff were very friendly. I particularly enjoyed the excellent breakfast on the roof terrace. We were disappointed with the bar, which was just the understaffed dining room and there did not appear to be any bars or many restaurants in the area.We chose the hotel because of its proximity to the railway station but this also meant it didnt feel the safest of areas.

Leisure

6/10

Pleasant

02 Apr 2024

Margot

If you want to be close to the main train station, the hotel is a short walk.
The bed was comfortable but the a/c wasn’t working properly and the room was sometimes too warm. Bathroom was clean and plenty of towels. The hotel itself was quiet.

Partner

4/10

Poor

25 Mar 2024

Tara

Just ok

The hotel was ok. It was very near the train station which was nice. The shower was awesome. However the room was just ok- pretty small and not that comfortable. The linens weren’t great. The area around the hotel was a bit overwhelming.

Friends_and_family Family

8/10

Excellent

24 Mar 2024

Verified traveler

Nice hotel, brilliant staff, average breakfast

Very nice hotel, brilliant staff, average breakfast.
Be warned that the rooms do not necessarily reflect the picture. Junior suite pictures show a separate bathroom with a big bath and rain shower. We had no bath, and a standard shower and toilet in the same room as the bed.

6/10

Pleasant

03 Mar 2024

Gavin

Staff was very friendly and hotel breakfast was good with lots of options. Beds were comfortable and shower was excellent. Beautiful rooftop patio.

Area around the hotel is a bit sketchy with lots of garbage (a common theme in Napoli). Faint sewage smell throughout the hotel. Hotel wifi was slow and we were not able to stream video.

Leisure Friends

8/10

Excellent

28 Nov 2023

jaime

Great place to stay iin Rome

10/10

Exceptional

24 Oct 2023

Melody

5 minute walk to train station. Lots of authentic pizzerias nearby. The town of Naples is gritty and full of culture, don’t expect fancy

Leisure Partner

10/10

Exceptional

22 Oct 2023

Daniela

Great property, staff and rooms! Recommend staying here

Leisure Partner

10/10

Exceptional

19 Oct 2023

Margaret

I had a really enjoyable stay thank you HSP. The staff were lovely and very helpful. The included breakfast was simple but adequate. My room and en-suite were perfect

Leisure Self

10/10

Exceptional

15 Oct 2023

Carla

Lovely little hotel near the train station which was great for us. Having a bar service in the roof was an extra bonus in the evening. Hotel was clean and great service.

Leisure Friends

8/10

Excellent

06 Oct 2023

Ralph

Amazing room and staff

We had something more like a suite instead of a room, amazing. With the modern design the toilet was in the bedroom within a glass room so took a bit of getting used to being a couple. Everything else was amazing but the breakfast quality wasn't as good as we would have liked for healthiness

Partner

10/10

Exceptional

03 Oct 2023

Michael

The property was very clean and the rooms were big and accommodating. The staff was great and breakfast as well. The rooftop terrace was relaxing and very nice.

Leisure Friends

2/10

Poor

25 Sep 2023

SANDY

Drug addicts saw them putting needles in there arms in public very very bad. The staff was horrible. Trash everywhere and rats running in the street! Not where anyone should stay. I hope they clean up there surroundings. One guy grabbed my girlfriends purse do I need to say anymore. Horrific!

Leisure Family

8/10

Excellent

21 Sep 2023

David

Lovely, quiet property, yet only steps away from the train station. Hottest water I have encountered, so shower/bathroom was excellent. Wifi in the room was weak, but overall the hotel vibe is great and staff friendly and engaged.

Business

10/10

Exceptional

19 Sep 2023

Johanne

Perfect location near the train station

Leisure Family

10/10

Exceptional

14 Sep 2023

Gavin

Our stay was lovely!! Very clean and modern room which was huge!!

4/10

Poor

13 Sep 2023

James

wifi didn’t work

hotel was otherwise fine but this was a major annoyance

Self

2/10

Poor

13 Sep 2023

Cherise

I would never stay at this hotel again. Trust me we had bed bugs !! they wouldn’t even move us out of the room into a new one. Tried to talk to a manager and they were never there.

Leisure Partner

6/10

Pleasant

12 Sep 2023

Debra

Booked 2 beds - got 1 bed and a sleeper sofa

Leisure Friends

10/10

Exceptional

09 Sep 2023

David

Nice facility in the middle of a busy city. Very convenient to the Napoli Central station

Leisure Partner

10/10

Exceptional

20 Aug 2023

George

What a nice hotel! Breakfast outstanding. The hotel staff were all so helpful and friendly. Loved my stay there

Leisure Friends

10/10

Exceptional

19 Aug 2023

Max

Amazing service. Our rooftop room service was incredible fat tony was excellent. We needed a cab in the morning and it was there within minutes after bartering some figs with the staff. Bathroom was sizable and spacious with a voluptuous shower. The water stayed hot for 5 hours. Over all incredible experience. Ps they were piedimonte figs. Oh also the service desk went to bat for us when fat tony was throwing a tantrum. But then fat tony gave us a rainbow candle and fist bumped us 7 times.

Leisure Partner

10/10

Exceptional

15 Aug 2023

Elizabeth

This property had the best customer service! They were very helpful with scheduling taxis for my sister and I, as well as giving us good directions around the area! This hotel was very clean and had very friendly cleaning services! We loved the upstairs garden/bar area! It was the perfect place to unwind in the evening!

Leisure

10/10

Exceptional

14 Aug 2023

Julie

The service was absolutely the best. The man at the front desk told us where to get food. Helped us with our luggage and made sure we had transportation to the airport at 4am and was there to help us load our luggage. This hotel was very close to the airport and the train station which made it super convenient for us because we came in by train and left by plane. The room was beautiful and very clean. It was the perfect choice for us.

10/10

Exceptional

12 Aug 2023

Francisco

The staff was super friendly.The breakfast was really good, the room was clean, tha bathroom was certainly unique. It was one block away from a major road so it was convenient to get to a bus stop. The area right outside the hotel was very dirty, but I found that most of Napoli was like that.

Leisure Family_with_children

10/10

Exceptional

21 Jul 2023

Eduardo

Excellent hotel, near train station, professional staff, charming lobby area, surrounding area with no particular charm.

Leisure Self

10/10

Exceptional

02 Jul 2023

Jill

We enjoyed our stay at Hotel San Pietro. The staff was very friendly and helpful. The included breakfast was delicious! The drinks on the terrace in the evening were an added bonus. We walked from the train which was convenient.

Leisure Family

8/10

Excellent

17 Jun 2023

Natalya

I traveled from US and experienced Italian hospitality in this hotel with a professional staff! Everybody was very friendly and nice to me and my kids. We found a great service there! It is dated but charming! Naples is a messy city, but the hotel is clean. It is located very close to the rail station and restaurants. We found it as a very quiet place from the busy Naples city life with the noisy traffic.

Leisure Family

10/10

Exceptional

06 Jun 2023

Andy

the team was nice and friendly. The room is clean. The hotel location is good. but the breakfast is quite simple, especially with no eggs!

10/10

Exceptional

28 May 2023

Lisa

Lovely place. Walkable to many parts of Naples.

Friends_and_family Family

10/10

Exceptional

25 May 2023

Sarah

Really nice stay. Naples is grittier than other touristy cities but we still had a great time. Our desk attendant was passionate about Italy and Naples in particular and gave us no less than 10 places to eat! Giant tub and shower, bed was ok but after walking 20k steps it didn’t matter!

Leisure Family

6/10

Pleasant

19 May 2023

Emilia

I liked the front desk help and they were very helpful. I didn’t like the hotel because it’s very dated and smelly.

Leisure Friends

10/10

Exceptional

15 May 2023

Jeannine

The staff was so friendly and helpful. They gave great advice on where to go during our short stay and arranged transportation for us.

8/10

Excellent

07 May 2023

Kathy

The staff was very friendly and helpful. I wish they had irons and ironing boards available. They're pretty important when traveling. There was only luke warm water for bathing the first morning but was available the second day. Overall nice place.

Leisure Friends

10/10

Exceptional

05 Apr 2023

Sally

This hotel is a gem in the middle of a deprived city. Its beautifully presented with friendly helpful staff and a lovely buffet style breakfast

Leisure Partner

10/10

Exceptional

31 Mar 2023

George

The property was lovely but one needs to understand that Naples (Napoli) does have a lot of trash on the streets. And as a visitor to the city this is not expected. All of the hotels and dining establishments in the area were clean, however it just seems there is no system to pick up loose trash on the street. The area was very safe, we had no issues at all. I would like to say Francesco and Valentina made our trip wonderful. They were so informative about the local area and Italy in general. Also with having delayed flights inbound and outbound the hotel was very flexible with us. Highly recommend.

Leisure Partner

8/10

Excellent

29 Mar 2023

MARSHA

The hotel was clean and comfortable and had a rooftop terrace for evening drinks, that also doubles as the breakfast area. The staff in the breakfast room and for drinks were professional and friendly. The front desk clerk was not very warm and she only gave minimal information, like where my room was and what time breakfast was served. She didn't tell me about evening drinks available (I knew it from reading reviews) and didn't offer any additional assistance, like directions, maps, etc. The real positive of this hotel is the location very close to the central train station. I would stay here only if you need to be close to the station or are staying for a day or two. At night, the area is not the best.

Leisure Self

10/10

Exceptional

20 Mar 2023

Pat

The front desk staff was amazing. Very friendly and helpful, and they gave us a great recommendation for pizza a couple of blocks away. Naples itself is crowded and dirty. I think gritty would be an appropriate adjective, so walking to the pizza place was a little dicey, but that isn't the hotel's fault. The breakfast in the morning was good, but nothing too fancy.

Leisure Family

10/10

Exceptional

18 Mar 2023

Timothy

4 day stay

Excellent staff and service. Good location if using the train or subway. Excellent breakfast. Highly recommended.

Partner

10/10

Exceptional

02 Mar 2023

Verified traveler

Small and friendly hotel

Great location, close to main station and airport bus stop. Ideal for the old town. Vibrant neighbourhood but felt perfectly safe. Staff very attentive, room spotless and breakfast abundant. Excellent value for money!

Partner

8/10

Excellent

24 Jan 2023

Zahir

Good cooperative and friendly staff.
Near to city center.
Fine breakfast.
Bad water drainage causes bad smell in front of elevator door at GF (sorry), also bad water drainage in shower room.
Property is well reinnovated but infrastructure needs some work.
Thank you valentina and all other guys for your kindness and patience ⭐⭐⭐⭐

Business_and_leisure Family

10/10

Exceptional

23 Nov 2022

Erik

It was our first time in Naples and when we walked in to the lobby of the Hotel San Pietro from the Centrale Train Station we were delighted to see how lovely and inviting it was. More impressive were Enzo and Francesco who both took time to give us excellent recommendations of where to go to sightsee and eat. They were just so nice. We really appreciated their committment to making their guests have the best time in Naples. Thank you.

Partner

10/10

Exceptional

28 Oct 2022

KATHLEEN

This is a beautiful hotel, close to the train station, but tucked away so very quiet. The staff was great and the rooftop bar was great.

Leisure Partner

2/10

Poor

23 Sep 2022

Moein

Terrible and old fashion and dirty. I couldn't sleep. I gonna complain about it for hotel manager. I paid 160 euro for 1 night but that was awful! I couldn't sleep until morning. The air conditioner in the room was leaking and making noise and the floor was wet. Bed sheets were dirty... the worst hotel i have ever been.

Leisure Partner

10/10

Exceptional

23 Aug 2022

Brad

We just stayed one night at the hotel, we had a late check-in and we were traveling with car. The staff were great and helped us with smooth checkin and check out. The hotel is located in the center of Napoli and you have many shopping and restaurant choices. I definitely recommend the hotel.

Business_and_leisure Family

8/10

Excellent

09 Aug 2022

Nadine

Very friendly staff and the hotel is located a few minutes from the train station. Breakfast was not too bad.

Leisure Friends

10/10

Exceptional

25 Jul 2022

Katherine

The property was very clean, and the breakfast was delicious.