Paradise Hotels & Resorts

10/10

Exceptional

26 Jun 2026

Roslyn

I loved everything about my resort and my stay. Perfect

Partner

8/10

Excellent

25 Jun 2026

Eileen

This was our first time at an all-inclusive resort, and my husband and I (in our late 30s and early 40s) really enjoyed the relaxing, adults-only atmosphere. The resort itself is absolutely beautiful and stylish.

The Good:

Service: 5/5! The staff members were incredibly gracious and helpful. Having a WhatsApp chat available for anything we needed was a fantastic touch.

Vibe: The pool was very lively with great music and activities throughout the day.

Drinks: My favorite bar for a well-made drink was the one in the lobby.

Dining Tip: Make all your dining reservations on your first day. This was a lifesaver for us, as we heard other guests complaining about wait times (though they may have been in larger groups).

Things to Know/Improve:

The Rooms: They are showing some wear and tear. Our shower leaked after every use, leaving the bathroom floor constantly wet.

Food & Pool Drinks: While the food was plentiful with a nice variety, the quality was fairly mediocre. Also, the drinks at the pool were far too sweet for my taste.

Cabanas: Reserve your cabana ahead of time! If you wait until the day of, you will find them all taken.

The Beach: The beach is not very swimmable; even the pool staff warned us to be careful if we tried to go in. However, Playa Chileno is an 8-minute drive away and is a great spot for snorkeling.

Summary: Despite a few areas for improvement, we had a wonderful time and I would definitely come back.

Partner

10/10

Exceptional

24 Jun 2026

Jaydene

Paradisus los cabos is a wonderful hotel. The entire staff is fantastic, everyone is so friendly and helpful.
The outdoor pool with swim up bar is so fun, with daily activities hosted in the pool. There are lots of sun beds and pool towels, so you will always find a space to sit.
The food is delicious and each of the restaurants provides a wide range of tasty options.

Partner

10/10

Exceptional

23 Jun 2026

Sabah

Awesome stay

Partner

10/10

Exceptional

22 Jun 2026

Arielle

Very wonderful stay. Great quality food, service, facilities, and staff! Would visit again

Partner

10/10

Exceptional

21 Jun 2026

Lisa

This property is absolutely amazing! It is huge! The resort is so clean. Staff always bustling around cleaning, lawn work, etc. the staff go out of their way to check on you and make sure you are enjoying your stay. The food was fantastic, Asian, Mexican, breakfast buffet, coffee shop, ice cream shop, and room service!!!! The pool is very big. A bar you can swim up to. The resort is on the beach. Just gorgeous. I highly recommend!!!!

Partner

10/10

Exceptional

21 Jun 2026

Amy

Such a beautiful fun place to visit!!!

Family

10/10

Exceptional

21 Jun 2026

Jamie

The resort was very clean, beautiful, and had a great variety of things to do. The ocean view swim up room was worth it and would recommend splurging.

Friends

10/10

Exceptional

20 Jun 2026

Emily

Loved this place. 24/7 room service was probably my fave. Spa services also fantatsic

Partner

10/10

Exceptional

19 Jun 2026

Luis

Resort was very calm, nice, clean and the staff were very friendly! Wonderful views, 10 out of 10 recommend!

Partner

6/10

Pleasant

16 Jun 2026

gale

you can only eat at restaurants if you have a reservation one night we went to 3 different places not full not even half full at all 3 we even went to the place to pay to eat and was turned away just seems crazy that they have only one place that you don't need a reservation but it serves same food each night.

Partner

10/10

Exceptional

16 Jun 2026

My Hoan Vu

⭐⭐⭐⭐⭐ An Unforgettable Stay at Paradisus Los Cabos

We had an amazing experience at Paradisus Los Cabos! From the moment we arrived, we felt welcomed and well taken care of. The resort is beautiful, the food was delicious, and the overall atmosphere made our vacation truly special.

A special thank you to Katrina for her outstanding hospitality and kindness throughout our stay. Her attention to detail and genuine care made a huge difference in our experience.

We also want to recognize Francisco, the bartender, for making some of the best drinks we had during our trip. Every cocktail was crafted perfectly, and his friendly personality made every visit to the bar enjoyable.

A heartfelt thank you to the lovely lady at the Asian restaurant, whose warm service and welcoming smile made our dining experience even more memorable.

We would also like to thank all the staff at Wild Canyon for an exciting and fun adventure. Everyone was professional, friendly, and made us feel safe while ensuring we had an incredible time.

Thank you to everyone who helped make our vacation so memorable. We can’t wait to return and create more wonderful memories at Paradisus Los Cabos!

❤️ Highly recommended! ⭐⭐⭐⭐⭐

Partner

10/10

Exceptional

15 Jun 2026

Chandler

Rooms were clean, they cleaned your room in the morning and at night. The food was great! The nachos and the steak tacos were my favorite at the pool. High recommend it was a beautiful place to stay if the goal is to just relax.

Friends

10/10

Exceptional

13 Jun 2026

Danny

It was just amazing overall. We will definitely return!

Family

10/10

Exceptional

12 Jun 2026

Pamela

everyone was extremely nice and helpful. Our room was very clean and the swim up pool made stay very enjoyable. The extra perk of pool service from our pool was great for lunch and drinks no need to get dressed. All of the Reserve staff were friendly and very helpful.

Family

10/10

Exceptional

12 Jun 2026

Shelley Agnes

It was a very nice place!! Loved the aqua aerobics, Kevin was awesome!

Friends

10/10

Exceptional

07 Jun 2026

Tatianna

.

Partner

10/10

Exceptional

07 Jun 2026

Lamesha

My stay at this resort was absolutely amazing! The property was beautiful, the staff was welcoming, and the level of service exceeded my expectations.

A special thank you to Victor, the Concierge Marketing Director, who was incredibly respectful, professional, and helpful throughout my stay. He went above and beyond to ensure all of our needs were met and made us feel truly valued as guests. Employees like Victor are a huge reason guests return. He deserves recognition for his outstanding customer service and dedication.

I will definitely be visiting this resort again and highly recommend it to anyone looking for a memorable and enjoyable stay. Thank you for making my trip so special!

Self

10/10

Exceptional

05 Jun 2026

Sheila Marie

Beautiful and clean! Staff is incredibly accommodating in every aspect. Food, drinks and service all great. Recommend for adults seeking a quieter location but there still is some fun entertainment on resort if you want that as well. One of the biggest draws for us was the swimmable beach which is hard to find in Cabo. Highly recommend this resort!

Partner

10/10

Exceptional

03 Jun 2026

Darin

We really enjoyed our stay. Diego was very helpful in communicating with us daily via text and in person. The property was well maintained and staff were very attentive and helpful. We are looking forward to booking with you for our next visit in 2027!

Partner

10/10

Exceptional

02 Jun 2026

William

Everything was great! Staff was very welcoming!! We’ll be back again!

Partner

10/10

Exceptional

01 Jun 2026

Ryan James

The room was super comfortable and clean. Quality mattress. The pool is huge and has sun and shade. The beach is swimmable and gorgeous. The staff were phenomenal. Really went above and beyond to make your stay as good as it can be. Fernando and Diego were extremely helpful and so kind. Carlos ensured we had a cabana every day at the pool and was always offering to help with anything we might need. The hotel also helps you with excursions. The best sunset cruise to Los Arcos/Lovers Beach (Albatross) and horseback riding right along the Pacific Ocean (Cactus Tours) experience you could ever have!!!! The guys in the office were able to answer any questions we had about the various excursions. By far the best trip we’ve been on and we’ll never stay at another resort in Cabo!

Partner

10/10

Exceptional

31 May 2026

Raielle

Loved my stay. Went solo & felt safe my entire trip!

Self

10/10

Exceptional

31 May 2026

Kya

Very clean. Great food. Friendly staff. Felt very safe as a solo traveler.

Self

10/10

Exceptional

31 May 2026

Arnold

Juliet was an amazing help with everything all restaurants food and service. we will be back!! Go reserve.

Partner

10/10

Exceptional

31 May 2026

Nicole

Excellent property, excellent food, excellent staff. We wanted for nothing. We were able to upgrade to a swim up suite when we checked in for a fraction of the cost on the site I booked the stay. We will definitely be back for sure.

Partner

10/10

Exceptional

30 May 2026

Somer

Very clean, amazing food and not over crowded. Private beach was amazing! We will be back!

Friends

10/10

Exceptional

29 May 2026

Jesse

This resort was amazing! The staff, food, clean rooms, entertainment, and everything was amazing. This resort was peaceful and calm, but also had music going on.Totally recommend and will be back!

Partner

10/10

Exceptional

27 May 2026

Jimmy

The hotel amenities are far more than what we expected. From the 5 different restaurants onsite to the massive pool overlooking the ocean, there is no reason to leave the resort. The resort also provides daily activities such as cooking classes or a mixology class for those who want to make that perfect cocktail! Overall our experience has been memorable. We highly recommend the resort.

Family

8/10

Excellent

26 May 2026

Angela

We really enjoyed our stay for the most part, they really do an amazing job at cleaning the rooms, the breakfast and lunch was the better options for us as far as the taste of foods, we did not enjoy the Mexican restaurant for dinner but the Italian and Asian were pretty good. The only problem we had was the service at the pool bar, we sat there for 40 minutes and were only served once so we had to walk up to another bar. I was so excited for the pool bar too, other than that we had a great time

Family

10/10

Exceptional

26 May 2026

Shane Shane

Overall experience was great, food was amazing. I would have enjoyed more activities to do during the day/night.

Friends

10/10

Exceptional

26 May 2026

Sandrine

I stayed at Paradisus for my birthday and had an amazing time. Victor my concierge guy was amazing and took care of me for my birthday and did a great job of sending me daily activities and booking my dinner reservations. I would recommend Paradisus to anyone.

Self

8/10

Excellent

26 May 2026

Marina

Concierge and staff are very attentive and welcoming. Food at Sante restaurant was great. Beach and swimming also are very nice.

Friends

10/10

Exceptional

25 May 2026

Miguel

Esta fue nuestra nuestra primera vez! Los encantaron las instalaciones,la comida y el excelente servicio de todo el personal en general, por eso nos unimos al circula, Pensamos regresar cada año...

Partner

6/10

Pleasant

25 May 2026

Courtney

Came here once in 2025(July). So decided to come back and invite friends (May).
This second time the staff wasn’t on top of everything like my prior. Food service seem to take a bit longer, poolside or restaurants.
The amazing restaurant by the pool is now Buffet style for lunch and the menu was smaller. The prior trip in 2025 that restaurant was on of the reasons we came back.
The music choice at the pool NEEDS TO CHANGE. The play list is cerca 2006. Play
some good Spanish music. Yes most people are American here but we can only take so much early 2000’s pop and house music.
Definitely recommend the Reserve status at the hotel.
So kind of disappointed second go around. Debatable if we will return or try something new. We come to Cabo about 2 times a year.

Friends

10/10

Exceptional

24 May 2026

Karen

We absolutely loved it!

Everyone is super nice and helpful and the food and drinks were truly fantastic.

We can’t wait to go back!

Partner

10/10

Exceptional

24 May 2026

nastassia

beautiful resort, very luxurious

Partner

10/10

Exceptional

24 May 2026

Hailey Mechelle

My husband and I went to Cabo for our 25th anniversary and we had a great time at Paradissus. The staff is very friendly, helpful and welcoming. We will definitely go back.

Family

10/10

Exceptional

22 May 2026

ivana

Perfectly maintained Hotel. Awsome food and Friendly staff

Partner

10/10

Exceptional

21 May 2026

Charlsee

The staff make it a great experience
Shout out Francisco Lucero in the Ginger bar and Kevin in the Reserve lounge bar

Pool is great
Beach access and view is fantastic
Wish I didn’t have to leave

Family

10/10

Exceptional

21 May 2026

Omar K

Everything was great

10/10

Exceptional

20 May 2026

David

Excellent adults only resort.

Partner

10/10

Exceptional

20 May 2026

Qiuchi

Amazing stay at the luxury resort

Partner

10/10

Exceptional

19 May 2026

Eric

Amazing place! So many great choices for food and drinks. All staff make it an amazing vacation!

Partner

10/10

Exceptional

16 May 2026

Mony

The resort was excellent. We had such a great time. Our concierge, Juventino was especially great to work with. 10/10

Friends

10/10

Exceptional

14 May 2026

Tim

Gorgeous property

10/10

Exceptional

12 May 2026

Kristie

Really enjoyed the property. Clean with very friendly staff - concierge Ashley and Angel at the pool! Beach is small and water unusable most of our stay (May). The restaurants were OK. The menus were complex if you aren’t a foodie. Steak House was outrageously priced for a good steak. Food around the pool was great for lunch! Still loved the all-inclusive aspect! All in all we would go back.

10/10

Exceptional

11 May 2026

Samuel

We came here for our first year anniversary and we loved it. The food was good, clean pool (towles, sunscreen provided ), right on the beach. Everything was lovely we 100% recommend it.

Partner

10/10

Exceptional

10 May 2026

Isabel

Staff is very friendly, resort if very clean, the coffee shop and restaurants are delicious. Loved the views from this resort.

Partner

10/10

Exceptional

09 May 2026

Haylee

Went on a baby moon with my partner and We had a great experience thanks to the concierge team, especially Adalberto and Miguel. Also, a big thank you to Max and Angel at the pool — all of them were fantastic and made our stay even more enjoyable. Highly recommend this place! The food was great, the property was very clean, and the views were absolutely beautiful. I will definitely be returning !

Partner

8/10

Excellent

08 May 2026

Shari

Pool was fun, relaxing and clean. The staff was attentive and helpful. We appreciate Juaventino’s attentiveness, he made sure we had everything we needed. Pedro and Kevin in the pool area were awesome.

Partner

10/10

Exceptional

04 May 2026

Jeffrey

2nd time staying on this property and I highly recommend

Friends

10/10

Exceptional

03 May 2026

Breanna

i’ve stayed at bad all-inclusives before and almost never did it again due to bad food and cleanliness issues at other resorts in the past. THIS PLACE RESTORED MY FAITH. I 100% would come back. I’m writing this for other people who are like me who heavily rely on real reviews and are also extra cautious when it comes to food and cleanliness while on vacation. This place was amazing! Cleanliness was 10/10 the smallest details inside and outside the room were so clean it felt comfortable to actually sleep in the sheets and usually I’m weird and lay my own blankets over bed covers to sleep in hotels. I actually felt comfortable enough to enjoy the bed and it was also so comfy! Food was good for an all inclusive too- the coffee shop made great coffee! I can’t recommend this place enough. I will only come back here when in Cabo

Partner

10/10

Exceptional

01 May 2026

Jose Luis Ayala

High recommend to go for a vacation. Very attentive staff, they were always there when I needed them. The beach was beautiful and swimmable. Will go again.

Partner

10/10

Exceptional

30 Apr 2026

Luz Esther

very beautiful resort. staff is amazing. views amazing!!

Partner

6/10

Pleasant

29 Apr 2026

Susan

The staff tried to sell us a timeshare/membership type of program as soon as we checked in. It was a confusing experience with services and items shown we would get with the room but did not. The restaurants and service are amazing. The buffet has flies landing on the food. The room we had for the first two days did not have a bathroom door, the shower leaked water in a large pool that used most of our towels and the tiles in the room were old and in disrepair. The second room we had for two days did have a bathroom door with the same leaking shower and chipped tiles throughout. The reason for two different rooms is because the room we booked was not existent, although it was shown on Expedia. We had to pay more and upgrade to the room we booked. It is a beautiful property but I would not return.

10/10

Exceptional

29 Apr 2026

Isadora

The food was really good. Specially at the Asian restaurant. All the amenities were great, spacious room, staff was amazing as well.

Self

10/10

Exceptional

28 Apr 2026

Carolina

Excellent!!! the Staff, food and the resort over all were great!! I will come back for sure next time!

Friends

10/10

Exceptional

28 Apr 2026

Yessenia

Clean room , great staff

Family

10/10

Exceptional

28 Apr 2026

Betzaida

“Our stay at Paradisus Los Cabos was excellent from beginning to end. The room was beautiful and very clean, the staff was incredibly friendly and attentive, and the pools and property were amazing. Everything exceeded our expectations. The service made us feel truly pampered and relaxed. If you are visiting Los Cabos, you have to stay at Paradisus — highly recommended! We would definitely come back.”

Family

6/10

Pleasant

27 Apr 2026

Juanita Camacho

I had high expectations for the hotel. Upon arrival it was a beautiful looking hotel. After checking in we were greeted by our concierge Oswaldo who said he would make out dinner reservations for the night but in actuality he was trying to sell us a time share. When he knew were we not interested and just wanted to start out vacations he was visibly annoyed. After getting settled in our “Ocean view” room we quickly realized it wasn’t Ocean view at all. We decided that wasn’t a deal breaker so we got ready for dinner and upon arrival we were told that they didn’t have a reservation for us. Our lovely concierge must have either canceled or is make one to begin with. Not impressed The pool closes at 8 and with a lack of entertainment that is a little disappointing to say the least. Breakfast was good and the Italian restaurant was good as well. I will not be returning or recommending this hotel.

Friends

10/10

Exceptional

26 Apr 2026

Matthew

Amazing resort. From the minute you entered the gorgeous open air lobby the staff was very welcoming. Your wish was their command. From the 7 restaurants, to every bar/lounge, and the two pools the service was overwhelming. The best we have ever experienced. We reserved a room with a swim up feature. My first ever experience. It was enjoyable. The grounds were well landscaped and maintained. I highly recommend this resort.

Partner

10/10

Exceptional

22 Apr 2026

Bonnie Jean

The staff are second to none. I wish I could have taken the time to record the name of every person I interacted with, but a few standouts: Roberto, my Reserve concierge; Carlos, the pool concierge; and another pool attendant, I believe his name was Enrique. Roberto brought me to my room, provided me with his personal cell number, maintained contact with me throughout my stay, and ensured my group and I had cabanas reserved at the pool. The staff made my stay five-star.
My Reserve swim-up was clean, and I liked the private pool. I do wish the deck area of the swim-up suites were a little more private. The rooms are quiet, and I was never disturbed by other guests. The turndown service was something else I enjoyed, after a long day, coming back to my room having been tidied. I LOVED the beach cabanas - nothing like swimming in the Sea of Cortez. The concierge staff at the beach was also amazing.
Some things that could have been better: I didn't care for most of the food. I came prepared to try new things, but I found 98% of the food lacking flavor and it appeared dry and mostly unappealing. I'm sure it's difficult to prepare the amount of food required for the resort, and it was not a deal breaker. The beach should be combed better - there are small strips of plastic everywhere, I assume from weddings, etc. held on the beach and the wildlife suffers because humans don't pick up their trash.
Overall, my stay was wonderful and I would return to this resort.

Friends

10/10

Exceptional

21 Apr 2026

Greg

Great restaurants and tacos all day! Beautiful, clean pool with loads of loungers and cabanas that you can reserve. Be sure to scan the QR code for their event schedule so you don't miss out!

Partner

10/10

Exceptional

19 Apr 2026

Nazar

Amazing staff and amazing service

Partner

10/10

Exceptional

19 Apr 2026

Latonya

Amazing..

10/10

Exceptional

19 Apr 2026

TARA C

I have stayed at several other Paradisus hotels and adore them. This one might have been the best, in large part due to the incredible staff. They were warm, helpful, and gracious. I would specifically mention several folks: Diego and Fernando at the front desk, waiters Juan Antonio and Emiliano, Kevin at the pool, Freddy the bellman, and Alan and Jesus in Activities.

The resort is beautiful and the food excellent and wonderfully diverse. Cielo and Sante were my favorites for unique and well-prepared meals. Very well maintained grounds. What a treat to have the Nespresso cafe on site as well for grab-and-go! The only area of improvement might be the in-room Nespresso maker, which didn't work very well. But otherwise, the week I spent there exceeded my expectations!

Self

10/10

Exceptional

19 Apr 2026

Vicki

The staff was excellent. The beach and pool attendents and servers were superb. They would help reserve and set up the cabanas, bring beverages and food etc....super nice. Pool and beach were great. Everything was clean. It works best to notify housekeeping if you would like your room cleaned by a specific time. Food was pretty good. Only improvements would be morning yoga classes maybe and better circulation in the workout room. Also, we requested a hot pot 2x...it never came. We quit asking

Partner

10/10

Exceptional

17 Apr 2026

Tamia

Amazing place, true slice of paradise

Partner

10/10

Exceptional

17 Apr 2026

Jacklyn

We enjoyed everything about our stay. The room was spacious , clean and comfortable. The staff were friendly and accommodating. The grounds and pool were beautifully maintained and food was so fresh and delicious. Looking forward to staying here again.

10/10

Exceptional

16 Apr 2026

Samantha

Beautiful hotel , the beach was also beautiful . Would stay here again . Food was good . The coffee shop is a plus .

Self

8/10

Excellent

15 Apr 2026

Igor

Cool pool area,a bit too noisy,loud music playing all day, shortage of beach towels and strechers daily

Partner

10/10

Exceptional

15 Apr 2026

Janell

Everything was beyond our expectations! Level of cleanliness was great! Atmosphere was pretty, food was really good and the staff was very kind and helpful!

Partner

10/10

Exceptional

13 Apr 2026

Michele

Everything was perfect! Staff super friendly & accommodating. Views amazing, pool perfect.
It was a relaxing 5 days!

Partner

10/10

Exceptional

13 Apr 2026

Joshua

My stay at this resort was amazing. The staff awesome, really took care of all our needs. Plenty of things to do once we got there. Food was tasty and no real probably with availability. Would recommend this place especially if you are trying to relax.

8/10

Excellent

12 Apr 2026

Karen Lee

Great adult resort. Clean, friendly staff, comfortable rooms, great pool. Food was overall very good. Gym small (this could be improved). Beach is beautiful, but is rocks, not sand although there is one small sandy-ish area in the swimming cove. Great resort overall!

Partner

10/10

Exceptional

12 Apr 2026

Kendall Julia

Nice staff. Good drinks. Dinner was good - reservations were alittle silly since it wasn’t busy, but overall worked out.

Friends

8/10

Excellent

11 Apr 2026

Keri

This was our first time at this property. We had an oceanfront room in the Reserve section (Building #3). It was a rocky start due to the fact that they tried to put us in building #4 which is not oceanfront or Reserve. However, when we explained our frustration, they found a room in the right building. The resort is beautiful and the service was great. We loved the multiple options for dining and the food was good. The restaurant in the Reserve section was terrific! Best breakfast! We also loved that it had a small swimmable beach. I would definitely return.

Friends

6/10

Pleasant

10 Apr 2026

Alexandria

TL;DR: Chill, low-energy resort with good food but notable issues. Only one main pool (second is paid “Reserve”). Nights are quiet—most guests are in by 10:30. Activities fill quickly, so arrive early or risk being turned away. Resort even ran out of tequila one day.

Biggest concern: money was stolen from our room by staff, and management was dismissive and failed to honor compensation.

Highlights: Beautiful, well-maintained lobby and beach area. Great daytime activities (tequila/wine tastings, water aerobics, bocce).
Food overall was strong—Santé was the standout, plus great guac, snacks, and pool burritos. Fire dance show was a highlight.

Lowlights: Wi-Fi is weak, TVs outdated. Room had multiple maintenance issues (loose shower fixture, temp fluctuations, cracked mirror) and got uncomfortably hot at night. Bed was lumpy. Constant water noise in room.

Room service was poor (cold, bland, low quality), though the club sandwich was decent. Several restaurants underwhelmed—especially Mexican and Italian—while Asian and buffet were average.

Pool bar understaffed but manageable. Sky Bar was essentially non-operational when we visited.

Other concerns: Limited sustainability efforts and questionable animal welfare on the beach.

Major issue: Money was stolen from our room by staff. Management was dismissive, offered a credit, then refused to honor it—leaving a very negative final impression.

Friends

10/10

Exceptional

08 Apr 2026

Taylor

Had an amazing 10/10 stay at Paradisus Los Cabos!! Such a beautiful clean property with they best staff!

Friends

10/10

Exceptional

08 Apr 2026

Abby

Clean rooms. Good food. Great service. Beach is beautiful. Love the cabanas. A calm place - if you’re looking for a huge resort with a party vibe, this isn’t for you. If you’re looking for a relaxing place you can walk anywhere on in 5 minutes or less with beautiful sunrises, this is the place for you.

Friends

10/10

Exceptional

08 Apr 2026

Matthew

We got the reserve upgrade and had our own concierge. They were extremely accommodating. My partner wanted watermelon margaritas, and they went out out of the way to make them for her. The reserve pool was nice and quiet, while the larger pool had a lot of activities and a swim up bar. Left the phones in the room and had a great time relaxing, and being present for each other.

10/10

Exceptional

06 Apr 2026

Joana

Amazing stay

10/10

Exceptional

06 Apr 2026

Andreea

Everything was amazing!

8/10

Excellent

06 Apr 2026

Jeffrey

Beautiful resort. Most helpful and gracious staff. \"The Reserve\" section delightful. Pool afternoon activities could get a little loud/boisterous, if you just wanted to relax and be quiet.

Partner

8/10

Excellent

05 Apr 2026

Lida

I recently stayed at Paradisus Los Cabos and unfortunately the experience did not meet expectations for a resort of this level.

We had no hot water for approximately 36 hours, with no prior communication. I only discovered this while in the shower, which was particularly frustrating as it happened on the day I had a spa booking and negatively affected the experience.

Housekeeping was kind and attentive with general tidying, and the staff overall were friendly. However, there was a lack of consistency with changing bed linens—it took over 24 hours and multiple requests (including concierge follow-ups) for the sheets to be changed.

There was also a lack of transparency around upgrades. Although availability appeared to exist, no upgrade was offered. Instead, I was told that the Expedia discounts and added services I received were due to upgrade unavailability, which is misleading as those are standard Expedia Platinum benefits.

Despite raising these concerns and having photo evidence, no compensation or meaningful resolution was offered.

While the staff were kind and the resort has positive aspects, the lack of communication, inconsistency in service, and limited accountability made the overall experience disappointing.

Friends

10/10

Exceptional

05 Apr 2026

Jacob Richard

120% recommend Paradisus, the property is amazing, the staffing is on another level. The ocean view and the breeze amazing. The food options and the choices of the restaurants. Concierge Fernando was the best. He insured we had the most optimal stay not to mention he assured us we had a cabana every day and checked up on us. Our steak house waiter was the best wish I can name drop him but I were glasses lol and dinner party next to us we’re singing happy birthday as well. he ensured. My wife had the best birthday ever we are lactose intolerant. He made sure my wife had a birthday celebration cake, that he said he would make himself not to worried he delivered 5 start service exceeding my expectations. The Tamahawk was so juicy and tender and the sides were delicious. You have to experience it for yourself. Very mellow and just the write amount of music to have fun with your partner.

Partner

6/10

Pleasant

04 Apr 2026

Marti

The welcome staff and the restaurant staff and housekeeping were top notch. I was disappointed in the pool staff who brought drinks. There were may times we were trying to get food or drinks and often got walked past. The drinks were not very good. Our room had banging sounds in the air conditioning and for three days we got cold water. We brought the problems to the front desk and the response was thanks. We are aware. Overall it has good food and restaurants. Loved the Sante one the most. I liked it was a small resort so never a problem with the chairs or to get food. Would like to have more options for evening activities.

Friends

10/10

Exceptional

04 Apr 2026

Meiqi

One of my favorite resort, this is our second time, definitely will return. Thank you

Partner

10/10

Exceptional

03 Apr 2026

Robert Alec

Plenty lounge chairs, Cabanas at no cost, friendly staff.
Rooms were clean and serviced twice a day.
Either garden view or ocean view room a good choice as you're usually out and about.
Upgrade for the Reserve side well worth it, with access to a private lounge, pool, and restaurant, along with check in and concierge. (Shout out to Roberto, our bartender in the reserve lounge!)
Quite resort, shuts down by 10P.M. only drawback, Reserve lounge open until 11.
Several restaurants to choose from, all were good.

Partner

10/10

Exceptional

30 Mar 2026

Rachael

We had an excellent stay in our Reserve swim-up rooms! Special shoutout to Pedro, who came around to our swim-ups to take food and drink orders. It was such a nice touch and he really make our trip special. We also really loved the option to reserve cabanas for free. All of our meals were great, with the exception of the Italian restaurant (pizza wasn’t great and they’d benefit from a wood-fired oven). We loved El Cielo, Sal Steak Cave, and breakfast at Sante, the Reserve restaurant. Poolside food menu at the main pool was not very good, would recommend upping the quality there. Overall though, great experience! We’ll be back and would definitely book Reserve again.

Friends

10/10

Exceptional

30 Mar 2026

Brittany

We did the reserve and it was amazing. Fantastic food, beautiful property, lots of fun but felt like luxury (vs the more party focused vibe). Bonus for being able to see whales from the resort! We will be back!

Partner

10/10

Exceptional

30 Mar 2026

Desmond

Was nice

Friends

10/10

Exceptional

29 Mar 2026

Jonathan

Everything was great.

Partner

10/10

Exceptional

27 Mar 2026

Austin

This was the best all-inclusive resort I have stayed at. I was here for my birthday and the staff went above and beyond to make my trip special! Very clean resort and the staff is very friendly and attentive. I would highly recommend staying at Paradisus!!!

Partner

10/10

Exceptional

25 Mar 2026

Justin

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10/10

Exceptional

25 Mar 2026

Lindsey J

I had an idea of what this stay would be like..but it was so
Much better. The staff is so so nice and helpful. The property was so pretty. We just had the best time !

Friends

10/10

Exceptional

23 Mar 2026

Collette

Excellent service, location, food and property

Friends

10/10

Exceptional

23 Mar 2026

Marisol

Where do I begin, everything was amazing the staff truly make it the best experience, so attentive and friendly always making sure you are well taking care off. We can’t wait to come back! The food at every restaurant was delicious so many options, and the pool and beach were the icing on top.

10/10

Exceptional

23 Mar 2026

Rachel

Wonderful trip! The staff was amazing and attentive

Friends