Hersonissos Village

Greece , Crete
HERSONISSOS, Solomou str, 12
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47 reviews shown

10/10

Exceptional

22 Jun 2025

Charlotte Maria

The room we had was big, with a very comfortable bed and a cute little balcony. It was very clean.

The staff, food and site were amazing. Beautiful resort. Nothing was too much trouble and they even offered us food and drink when we arrived at 2am.

Leisure Partner

8/10

Excellent

14 Oct 2018

Alli

Great hotel but ...

Nice hotel and staff were friendly and helpful. If you have mobility issues don't pick this hotel as lots of steps up and down and their shuttle service to the beach and town is limited. I use crutches and found it a struggle to get around and felt trapped in a pretty prison. My room was spotless and serviced every day as was the hotel.

4/10

Poor

28 Sep 2018

Keren

Not 4 star basic 2 tops!

My Partner and I travel a lot and we booked this hotel as it was a good price for all inclusive. We went to a friends wedding was the reason for our trip.

Firstly the good - the location is lovely with good views of the coast, the pool area is nice, lunch and snacks ( rolls and fruit and salad ) by the pool are also ok,but unfortunately that is about it.

The Negative - the reception staff were not welcoming and quite awkward, wanted various e nails of proof of booking even though we had references and wanted it e mailed to them. We had a ground floor room with no view ( wasn’t a major problem for us as was only here for one week but was advertised as 4 star and being so high on the hill half expected a good view ) the bath has a massive crack in it which the receptionist said “I know about this one” that took two days for them to change our room. Again no view. When we went to go to the wedding we putting £50 inside unopened card as a gift only to find £40 inside then my girlfriend found £20 missing from her purse. We informed reception but didn’t expect anything to come of it it was purely informative for their own knowledge. The bathroom floor floods with raw sewage from drain if you have a bath, be warned it stinks! Breakfast is awful we ate out every morning and we are easily pleased with egg and toast but had no toaster! Cold water for three days in shower. And check out no customer service just took the key from us! Be warned don’t stay here!

Partner

6/10

Pleasant

29 Dec 2017

Jonathan

So-so experience

The hotel located on a hill within ~20 min of up and down walking distance to village center and beach (there's shuttle service very few times a day). So we used to rent a car to feel independent, also close to facility area is boring after few days' stay. All inclusive programm was completely unnecessary, kids refused to eat most of dishes as it was fat and not tasty, number of free drinks was limited, most of the time we had main meal outside. The pool is small and almost no shadysides arround. The towel is on your own, if you take a one from the room, staff will make you troubles to exchange afterwards. In room small fridge, weak conditioner and hard bads. No shampo and other toiletries. Wi-Fi coverage is poor, the signal is strong enough only in reception area which was far away from our bungalow.
Few good points: There's a very good sea view, hotel staff is very nice, prices are reasonable, short drive to waterparks.

8/10

Excellent

07 Aug 2017

Verified traveler

Great views

Staff were friendly and helpful. Seating area for evenings is too small for number of guests. Also, getting drinks can take a while as they turn off the self service pumps from 6pm.

Family

8/10

Excellent

08 Sep 2016

Dominic &Charan

Nice Veiw short walk to beach

We spent 10 days at this hotel
It was ok the beer was watery and coffee weak
Beer cups where very thin small plastic cups
But I have too say the food was very good plenty of choice at breakfast and evening meals
There was also a buffet lunch which was also good.
The room was basic but was kept clean every day
Beds where a bit hard
The staff where very friendly and helpful
When we arrived we where showed our room
Then given a list of times for meals .
It sits on a large plot but on the last day we found a different pool I feel the staff should have showed us all the facility's when we arrived .
There seemed to be lots of german guests
Maybe this was why
But if you book have a good look around the complex when you arrive .
Any questions you have the staff will help they are very helpful
Lastly the broadband is Rubbish I upgraded my broadband paying 20 euros but it was still Rubbish
But the Veiw from the complex is the best
Hope this helps
Thanks Dominic

10/10

Exceptional

29 Aug 2016

Julie

Had a fantastic time there !

I spent 4 days there and I had a fantastic time!! I was on my own and first of all, I'd like to say how all staff is nice and smiley!! It really does make a difference.

The receptionists are extremely nice and a particular thank you to Chrisoula who was answering all my questions, even the most stupid ones and who was giving me advice on what to do around. Also, shout out to Harris and Le Maître d'Hotel (I believe George) who were so kind and funny.

The hotel is on a hill so you get magnificent views. There are some shuttles back and forth city/beach but I didn't use them since I liked walking around and discover by myself - which I suggest to everyone by the way. You can access the beach withing 10 minutes walk.

The room was clean, very nice and I had a lovely balcony. My room relatively small but it is not a shoebox either. There was room service every day too.

The swimming-pools were very nice and I always found a mat. If you enjoy nice views, then, you can easily spend a day by the swimmng pool.

The food was really lovely. It was varied and there was food for anyone: whether you enjoy proteins, carbs, vegetables etc, you'd find happiness for your stomach. The waiters were all so nice but shout out to Alvaro who always had the biggest smile on his face.

6/10

Pleasant

15 Jul 2016

Jonathan

Far away to be 4-stars hotel

The hotel located on a hill within ~20 min of up and down walking distance to village center and beach (there's shuttle service very few times a day). So we used to rent a car to feel independent, also close to facility area is boring after few days' stay.
All inclusive programm was completely unnecessary, kids refused to eat most of dishes as it was fat and not tasty, number of free drinks was limited, most of the time we had main meal outside.
The pool is small and almost no shadysides arround. The towel is on your own, if you take a one from the room, staff will make you a troubles to exchange afterwards.
In room small fridge, weak conditioner and hard bads. No shampo and other toiletries.
Wi-Fi coverage is poor, the signal is strong enough only in reception area which was far away from our bungalow.

Few good points:
There's a very good sea view and hotel staff is very nice.

10/10

Exceptional

17 Oct 2015

Verified traveler

Nice hotel. Beach not far away and a shuttle bus.

Great time. Also it's a smoking resort. Advertised as no smoking resort.

10/10

Exceptional

08 Sep 2015

Justina

Lovely hotel

Had amazing experience! Staff very friendly and helpful. Stayed in room with sea view! Dream holidays!

Million thanks!

8/10

Excellent

16 Aug 2015

Verified traveler

Nice hotel, wonderful view

Really enjoyed our stay here. We did ask for a different room when we first got there as original room was a bit dark with small balcony and no view. The room we did get had a wonderful view.

6/10

Pleasant

25 Aug 2025

Mike

We arrived on a Wednesday around noon, and could directly check-in and get a room, great! Lunch was ready for us so a great entrance, right?

We entered the room. Being a single dad with 2 kids (9yo + 10yo) we got a room with a double bed and a 'stone age' folding bed which was pretty much on the ground. This kinda dimmed our happy start, especially because the Air-conditioning was not working.

We complained to the reception, and they promised the technical service would come and fix it, but after 2 sleepless nights and daily complaints we got back and asked for a solution (new room).

We got the new room.. 815 was an upgrade for us as we moved to a double and single standard bed (like expected for the booking) and had a working air-conditioning.

The view from the Hotel is simply amazing... we saw a lot of complaints about the pool and dirty water. Agree the water was foggy, but we did not experience any issues or found the water unacceptable.

There are 2 pools.. one is more quiet in the back and the beds are great there. Seems not everyone is aware of that pool.

The food was just fine... simple and not that many options, but fine. Drinks are not great but fine for the money paid for the all-in concept. Beer is a cold refresher, but low in alcohol % i guess.

Have used the gym almost every day but it's all very old and not everything is working. For Cardio you will not have that much of devices that work.. for lifting weights you will be OK.

Leisure Family_with_children

8/10

Excellent

28 Jul 2025

katharina

War ein sehr schöner Urlaub.
Tolles Preisleistungs Verhältnis.

8/10

Excellent

27 Jul 2025

Fabien

Super semaine ! Une vue magnifique où on en prend plein la vue!

Leisure Family

10/10

Exceptional

19 Jul 2025

Ancuta Alina

Essen war super lecker.Alles Zauber.Ich bin sehr zufrieden nach einer Woche.

Leisure Family

10/10

Exceptional

23 May 2025

Simona

Ich war sehr skeptisch als ich die Bewertungen hier gelesen habe. Wir sind als Familie pflegeleicht und haben keine große Erwartungen.

Das Hotel liegt auf dem Berg und cca 5-10 Minuten zum Strand zu Fuß.

Das essen war lecker und abwechslungsreich. Ist für jeden etwas dabei.
Die Bedienung im Restaurant waren sehr lieb und hilfsbereit ( Wir hatte unsere 2 Lieblinge )😊

Vorhanden ist ein Pool und ein Kinderbecken
Es sind auch genug liegen da.
Spielplatz und noch ein Pool ist 50m neben Restaurant, das haben wir allerdings am Tag der abreise gesehen😊

Das Zimmer war groß, und sauber und mit Meerblick, das bett war groß und bequem.

Und ein großes Lob geht an den Hotel Manager!
Als er bemerkt hatte dass mein Sohn allergische Reaktion hatte ( Durch Mückenstiche) Haben wir sofort ein neues Zimmer bekommen.

Wir kommen auf jeden Fall wieder.

Leisure

6/10

Pleasant

26 Apr 2025

Nancy

Het personeel krijgt een dikke 10!! Heel vriendelijk.
Het uitzicht op zee is prachtig. Het eten (all inclusive) is meer dan prima; ruime keus en lekker.
Echter de accommodatie zou ik niet weer kiezen. Begrijp de toekenning van de vier sterren niet. De faciliteiten zijn oud, echt oud! De kamers zijn redelijk. De bedden zijn matig evenals de badkamer. Ook hier alles oud. De schoonmaak vind ik ook matig. Na 4 dagen hebben we gevraagd of men de badkamer vloer eens wilde schoonmaken. Mijn inziens dus zeker geen 4 sterren.

Leisure Family

8/10

Excellent

08 Nov 2024

Konstantin

Sehr gut für Familien geeignet

Leisure Family

8/10

Excellent

28 Aug 2024

Christa

Wunderschöne Aussicht in ruhiger Lage, sehr freundliche Mitarbeiterin an der Rezeption und super Barkeeper. Das Personal beim Frühstück und beim Abendessen war sehr freundlich aber unterbesetzt. Nur für Personen, die gut zu Fuss sind aufgrung Berglage 10 Minuten zum Strand und 20 Minuten in die Stadt.

Leisure Family

6/10

Pleasant

25 Aug 2024

Yannick

Le personnel est très accueillant
La chambres propres mais avec une climatisation très ancienne qui fonctionne difficilement, nuits donc difficiles au vu de la chaleur
La vue est superbe
Les repas sont à mon avis problématique niveau hygiène
Nous étions trois et avons tout les trois été malade ce qui nous a cloués aux toilettes 3,5 jours sur cinq …
Je ne recommande pas de prendre le all inclusive du fait de cette problématique des repas

Friends_and_family Family

6/10

Pleasant

18 Jul 2024

Sara

Update zu Meerblick war möglich leider zwei grosse Bäume vor dem Balkon nur seitlichen Blick auf Meer.Wir hatten ein Zimmer das leider wegen Wasserschafen einen schrecklichen Boden hatte. Überall hat er sich gelöst und gehoben.
Minibar bei 4Sterne Resort leer,Kaffe und Tee stand zur Verfügung. Lavabo war defekt wurde aber promt erledigt.
Jeden 2Tag frische Tücher und Bettlacken.

Leisure Family

8/10

Excellent

06 May 2024

Kris

Leisure Self

8/10

Excellent

14 Oct 2023

Aïta

Hôtel très typique. Le personnel est très serviable et Anna qui est à l'accueil est très arrangeante et sympathique.

Leisure Partner

8/10

Excellent

15 May 2023

Hanna

Henkilökunta oli todella ystävällistä. Hotellin alue on kaunis ja hyvin hoidettu. Liikuntapaikat; tenniskenttä ja minigolf olivat aika huonossa kunnossa. Kävelymatka hersonissoksen keskustasta ylös hotellille oli aika rankka.
Ruoka oli hyvää ja monipuolista.

Leisure Family

10/10

Exceptional

06 May 2023

Cliff

Trevligt ställe med en fin utsikt över havet.
Maten var ok

Partner

8/10

Excellent

19 Aug 2022

Diego

Struttura molto bella esternamente, con panorama fantastico! Cucina molto deludente. Personale disponibile e cordiale.

Leisure Partner

10/10

Exceptional

12 Aug 2022

Anna

Great hotel but the beds are from hell

Allt var bra förutom sängarna som var så hårda som stenar. Inte direkt 4-stjärnor avseende den delen. Utsikten var magisk och poolområdet jättebra. Middagsmatsalen såg ut som en skolmatsal. Kan behöva en inredare akut. Vi åt middagarna ute. Lunch och frukost var bra. Men vill du sova i komfort - välj ett annat hotell.

Friends_and_family Family

8/10

Excellent

22 Jul 2022

Franck

Un hôtel très joli, très propre. Une piscine très agréable avec une magnifique vue. L'hôtel est cependant un peu isolé et une voiture est nécessaire pour visiter des sites. La plage en contrebas est très petite. Le personnel est d'une extrême gentillesse, toujours présent et voulant aider les clients. C'est vraiment un plus. Dernier défaut, la connexion Wi-Fi n'est pas bonne.

Leisure Family_with_children

8/10

Excellent

02 Jul 2022

Christoph

Sehr freundlich, toller Pool, tolle Aussicht

Business Self

8/10

Excellent

27 Aug 2019

Terry

Vista mozzafiato, posizione vicina alla spiaggia e anche al centro, troppe poche corse il servizio navetta. Cucina internazionale discreta. Camera grande con balcone a vista, villaggio molto bello con tanto verde.

Leisure Partner

8/10

Excellent

06 Aug 2019

Aikaterini

Δεν είχε καθόλου κοκτεΐλς στο all inclusive menu.
There were not included coctails for all inclusive clients :(

Friends

8/10

Excellent

01 Aug 2019

Kurt

Gutes Familienhotel mit Schönheitsfehler

Das Hotel ist für Familien sehr gut geeignet. Der Strand ist in ca. 7 Gehminuten erreichbar. Das Hotel steht auf einer Anhöhe, diese ergibt eine wunderschöne Aussicht auf die Meeresbucht und das Städtchen Mirsa. Essen, Pool und andere Annehmlichkeiten sind Gut. Gute Essen, nicht nur internationales auch nationales Essen. Rezeption Mitarbeiter sind sehr hilfsbereit und mehrsprachig.
Negativ Punkt war, dass das Hotel die Reservation der Liegestühle mit Badetüchern verbietet aber es trotzdem gemacht wird. Es wird auch nicht kontrolliert was sehr nervig war. Leute die den Pool benutzen wollten, hatten keinen Platz mehr, dafür waren Badetücher den ganzen Tag auf Sonnenliegen im Schatten.

Family

8/10

Excellent

30 Apr 2019

Verified traveler

Όμορφη διήμερη εξόρμηση, καλό μενού, χρήσιμο το γυμναστήριο, χρειάζεται να αγοραστούν περισσότερα παιχνίδια

Family

8/10

Excellent

06 Oct 2018

Théresa

A recommander

Super hôtel et service.
Le all in ne comprend pas cependant les cocktails et compagnie comme dans d'autres établissements.
Ne convient selon nous pas pour personnes âgées ou à mobilité réduite puisque se trouve sur les hauteurs de la ville et de la plage.

Friends

8/10

Excellent

07 Sep 2018

milko

Vista mozzafiato

Hotel nel complesso gradevole,buona struttura..camere pulite e ordinate..gode di un'ottima vista sulla baia.
Dista 800 mt circa dal mare...all inclusive leggermente inferiore a quella sperimentata in altri alberghi della stessa categoria nel complesso il cibo buono.
Consiglio per chi viaggia con la famiglia...fatevi dare camere lontano dalla piscina e dalla game room..

8/10

Excellent

06 Sep 2018

Marieta

Dålig AC

Dålig AC svårt att sova på nätterna trots att vi bytte till ett mindre rum.

Family

6/10

Pleasant

27 Aug 2018

coco

bien mais sans plus

nous avons fait 3 hôtels et celui est classé en 2ème position alors qu'il a une étoile de plus...
bien mais on s'attendait à mieux
en revanche la vue est superbe
et le complexe hotelier est très joli

8/10

Excellent

22 Jul 2018

Verified traveler

Hôtel accueillant proche de la plage

Hôtel pas au bord de la plage image du site trompeuse car elle montre l hôtel au bord de la mer et ce n est pas le cas il est en hauteur 10minutes de marches jusqu'à la plage donc à l arrivée à l hôtel un peu déçu

8/10

Excellent

19 Jul 2018

Tres bel hotel mais personnel désagréable

Super hotel mais le déjeuner laisse à désirer et le personnel à la réception n’est pas du tout au service du client.

Nous n’avons eu aucune information sur les services que propose cet hotel comme le spa par exemple

8/10

Excellent

25 Oct 2017

Monica

La estadía estuvo muy bien. Incomodo bastante que el personal del comedor estaban todo el tiempo encima, sacando cubiertos, platos, vasos y cosas de la mesa, cuando aun estábamos usándolos.
Faltaría un poco mas de cuidado en lugares de estar como gimnasio y sala de billar, donde había muchas luces que no funcionaban.

Family

8/10

Excellent

24 Oct 2016

ioakeim

-μετρια σε ποιοτητα και φτωχη η παροχη ροφηματων
εξαιρετικη τοποθεσια
ανετο δωματιο

8/10

Excellent

01 Aug 2016

Pia

Flot udsigt

Fint hotel med en super flot udsigt. Maden var rigtig god og personalet var meget hjælpsomme.
Hotellet ligger på en niveau delt grund og er derfor ikke egnet for gang besværet.
Wi-Fi kunne være bedre og så der er kun 2 pools og ikke 4 som der står teksten.

Family

6/10

Pleasant

30 Jul 2016

TATIANA

Отель с отличным видом и отвратительным питанием

Очень красивый панорамный вид из ресторана на город Херсониссос; ухоженная зеленая территория; просторный семейный номер; красивый вид на море из номера; изношенная мебель; сломанный кондиционер; отличный Wi-fi; платный сейф; очень хорошая уборка номеров. Отель находится не далеко от прекрасного белого пляжа и замечательного изумрудного, прозрачного Критского моря. В ресторане не хватает на всех туристов столов; за едой очередь; у бассейна не хватает лежаков и солнцезащитных зонтиков; в баре у бассейна не хватает на всех стульев - это УЖАС!!! Отвратительное питание в ресторане, особенно обеды.

Family

10/10

Exceptional

15 Jul 2016

Verified traveler

Afslapning, fantastisk udsigt og god mad

All inklusive ophold med god mad. Især aftensmaden er super.
Hotellet ligger højt hævet over bugten og byen hvilket giver en fantastiskudsigt og en masse ro.
Personalet er arbejdsomt og meget venlige.
Et super ophold med familien.

Family

8/10

Excellent

08 Jun 2016

Minh

Lækkert lækkert lækkert

Det var et super lækkert ophold. Der var alt som man havde forventet. Værelserne var renlige, maden var god og poolen var helt klart lækkert. Det er et sted jeg godt kunne komme tilbage til.

Partner

8/10

Excellent

23 May 2016

Romeo

Per Famiglie

Hotel con formula villaggio on inclusive adatto a famiglie anche con figli grandi. Ottima varietà del cibo. posizione stupenda con vista sul paese e spiaggia

Family

4/10

Poor

02 Aug 2013

Kingscup

Only to sleep - never a 5 star hotel

Don't book the promo-room! This means you will sleep in another small builiding where you don't even have your own balcony, wlan etc. The room was dirty and uncomfortable. So we wanted to change our room as soon as possible to the main hotel building. We had to pay 10 euros in addition per night to receive a standart room. So promo means an ugly room where you can use the facilities of the main building.. The food & buffet wasn't good as well and the menue was always quite the same. All inclusive was: only one alcoholic drink per order and only until 11pm and the dining room was open only for short time sequences.. So all in all i would never go to this hotel again!

Family