Name: Castilla Termal Balneario de Solares
Address: Avenida Calvo Sotelo, 13, Solares, 39710, ES

10/10

Exceptional

02 Jul 2026

nicolas

The facilities are so good and plaisant
The room was confortable and spacious
The all place is very plaisant
Lot of parking space
Good menu at restaurant and good wine

Self

8/10

Excellent

19 Aug 2025

Sarah

Return visitor

I love this hotel, we visit every year. It is very relaxing, the pools are great and the indoor thermal pool is amazing. Spa service is very good also. Food is fantastic, staff are very professional and friendly.
The service in the bar/cafe can be very slow. The bedrooms are very old and really need to be renovated, they smell of damp and are very dusty. It is a shame as the rest of the hotel is absolutely lovely.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

james

Nothing but praise very nice overall. Wish it was closer to city center

Leisure Family

10/10

Exceptional

10 Jun 2025

Caroline

Enjoyed the spa and massages

Lovely place to stay with dogs if you are going to/ from ferry

Partner

10/10

Exceptional

21 Feb 2025

N

Amazing place highly recommended

Friends_and_family Family

10/10

Exceptional

30 Sep 2024

alfred j

My wife & always enjoy our stay here. The staff are very friendly & helpful. Great breakfast & rooms are very clean & spacious.

Partner

10/10

Exceptional

27 Sep 2024

alfred j

We have enjoyed stay at this hotel. Very friendly & helpful staff. Excellent breakfast & centrally located to shops, restaurants. Very clean.

10/10

Exceptional

14 Aug 2024

Gareth

Comfortable and elegant hotel with thermal baths.

Comfortable and elegant hotel with access to stylish outdoor pool and thermal bath included. Our pet dog was welcomed but not allowed in the dining room or by the outdoor pool - OK in summer when you can eat on the patio. Short drive from Solares to Santander.

Friends_and_family Family

10/10

Exceptional

05 Aug 2024

Hesham

Pleasant staff

Leisure Family

4/10

Poor

16 Jun 2023

Penny

Overnight on way to Port

Well located for access to Santander sea port.
Beautiful building and quiet location that welcomed our dog for €19 (€150 deposit refunded on check out)
Pros:
. Secure underground parking free of charge
. Quality and quantity of breakfast included in the rate
. Room size
. Bathroom size and complimentary spa quality shower gel, shampoo, conditioner etc.
. Quiet
. Pet friendly
. Local restaurants and supermarket within walking distance
. Pleasant bar area … able to sit on the terrace with our dog
Cons :
. Room service has limited menu and is not served until 2030 hours
Biggest Con:
. Air conditioning is switched off centrally between the hours of 0100 and 0700

The biggest con spoiled our stay as the room was over hot and we were unable to sleep.

Partner

8/10

Excellent

14 Jun 2023

Miichael

Overall this is a nice hotel. The thermal pool is excellent! The 40 euro spa is nice, but not worth 40 euros. Our air conditioning wasn’t working when we arrived and they came within the hour to fix it. Fun fact: the hotel turns off the air conditioning from 0200 to 0600 ish, so if you wake up warm, that’s why.

Partner

6/10

Pleasant

16 May 2023

Verified traveler

Not impressed

The castle is beautiful, however the front desk check in lady was rude, so that was my initial impression.

The rooms were a bit outdated, no tea kettles in room, termal pool was not termal or hot.. it was slightly warm, just overall not impressed. It was not worth the price paid per night. Parking in garage was 6.50 euros per night which was fair and nice because lift goes up to room from garage. The breakfast buffet was nice with many options. This was also an extra charge.

Self

10/10

Exceptional

21 Apr 2023

Deborah

Friendly and comfortable

Lovely hotel and garden.
Very welcoming for our dogs

Partner

4/10

Poor

16 Jan 2023

Julian

Not for business traveller

As a business traveller I wouldn't recommend this hotel .. there was no iron/board in room but also not available in hotel .Also no kettle in room or again even available .. for these reasons wouldn't stay again

Business

8/10

Excellent

16 Aug 2022

alfred j

One day room was not clean, bed not maid,, no towels etc. The said I hung a do not disturb sign out, not so. Had to wait 2 hours to have room cleaned. Otherwise a good stay. I think someone fibbed. A Higuera

8/10

Excellent

30 Jun 2022

Wes

Comfortable stay

Warm welcome to this comfortable hotel. We travelled with our dog and we’re made to feel very welcome and a dog bed and dishes were in our room on arrival. We were asked for EUR 150 room deposit as we had our pet with us and this was credited to our room charge on check out once the room had been checked for no damage.
The terrace is closed mid week so no option to dine outdoors. We chose room service which was distinctly average and therefore not good value. Breakfast was included in our room rate and was excellent.
Main pool area is attractive but pool not well kept … lovely gardens to walk in close proximity.
ELV users - there are 2 11KW Iberdrola chargers in the underground car park (no signal in car park so have to stand outside door!) sadly neither we’re working - be warned! We did report this to Iberdrola who were aware of issue but hotel reception claimed they knew nothing!

Partner

6/10

Pleasant

26 Sep 2021

Gerard

Restaurant staff too quick to remove plates , fish overcooked
No hair conditioner in the room, , coffee ,or pens

Leisure Partner

8/10

Excellent

28 Sep 2020

Alejandra

The location is great. You can visit many beautiful places all around: Santander, Comillas, Santillana, Cabárceno. The hotel is very comfortable and clean. Staff is really nice and worried for a pleasant stay. Breakfast is complete with a big variety of food. The thermal pool is really nice and relaxing. All clean and following the health and safety measures.
The hotel is very prepared for the actual pandemic situation. Recommended for a relaxing and romantic stay.
The room status is something I should mention, due to the esthetic harms in furniture and walls. You expect a little bit more care on this, in a 4* hotel. But overall, the room is clean, the bed is huge, the room is super spacious and awesome views!

Leisure Partner

8/10

Excellent

05 Sep 2020

Verified traveler

Interesting location given the history of the Hotel. The staff are motivated from the front desk, the concierge though to the waiters. The location is excellent as it affords you the ability to visit some rather good nearby wine estates and their restaurants.

Friends_and_family Family

6/10

Pleasant

18 Feb 2020

Deborah

Well located spa hotel

Great location, friendly staff, huge and very comfortable rooms and wonderful spa facilities. Restaurant let’s it down badly.

Business

10/10

Exceptional

07 Oct 2019

Verified traveler

Excelente hotel, the termal water pool is exceptional
Recommended highly

Leisure Partner

8/10

Excellent

05 Sep 2019

Verified traveler

amazing spa and staff.

Location ok and plenty of places to eat in the local town

Leisure

10/10

Exceptional

22 Jul 2019

Ana

Finde de Balneario

Great attention, customer service and friendliness. Food was also amazing. Thank you.

Partner

8/10

Excellent

20 Jun 2019

Rebecca

Lovely hotel but a little warn in places. Thermal pool is great.

Partner

10/10

Exceptional

28 Oct 2018

Montse

Elegantísimo hotel con excelente servicio. Habitación muy amplia y confortable con fácil acceso al balneario adyacente. Se descansa muy bien, ya que impera el silencio tanto de día como de noche. El personal es muy amable y eficiente. Desayunos ríquisimos con todo tipo de productos locales de elaboración propia. Impresionante piscina termal. Recomiendo este magnífico hotel para todas las edades, especialmente a familias con peques. Relax asegurado para todos.

10/10

Exceptional

28 Aug 2018

alfred j

A gem in northern Spain

This hotel and city of Solares, Spain in the hidden gem of northern Spain. The Hotel is super clean located in the center of town on the main avenue, Calvo Sotelo. The Spa was great as was the outdoor heated pool. Parking was underground or above, in and out was a breeze. The buffet breakfast had every item you can think of for a breakfast in Spain. The hotel/spa was just a two minute walk from the bus and train station, and many good tapas places and restaurants nearby with in walking distance. I will definitely go back, and would recommend this place for couples or families.

Family

10/10

Exceptional

29 Jun 2018

John

Well worth a stay.

Lovely classic style hotel but wiht all mod cons & first class spa/health club. Our room was spacious, very clean & bathroom was spotless with new fitted taps & shower. Tried unsuccessfully to find somewhere to eat in the local vicinity, was mostly traditional cafes & bars so ended up eating in Hotel restaurant. Quite pricey & food was good. Would definitely stay again.

Partner

8/10

Excellent

04 Dec 2017

Frank

nice one

Nice Hotel with great rooms, a good wellness area and great restaurants! Friendly staff, one minus point for parking area!

10/10

Exceptional

07 Jul 2017

Lesley

Fabulous hotel. Large room. Excellent food

Partner

8/10

Excellent

27 Jun 2017

sarah

comfortable

Booked for the night when we disembarked from ferry 6.15 . We arrived just after 7.00 . perfect stopover. ate in the bar which was just the right amount and good quality. excellent G and T. Good breakfast. very comfortable room and quiet. Helpful staff.

4/10

Poor

13 Jun 2017

Ann

Not good

This hotel is in the middle of an industrial area - nothing of interest there. Hotel.com state it is 6.3 miles from Santander but it is approx. 20 Kilometers so information is totally misleading

Partner

10/10

Exceptional

02 Sep 2016

Raul

Worth a lot more that what you pay

Simply incredible. Great for individual and family activities. Close to everywhere in Cantabria (no more than 20-30 min drive) and you avoid all traffic from Santander. Great professionalism and attitude from anyone on the hotel (reception, restaurant, SPA, etc). Lots of families as cradle and extra bed are free of charge. While included on price, breakfast buffet will for sure satisfy all your needs. If you get a chance get the SPA as its worth to pay for it.

Family

8/10

Excellent

08 Aug 2016

Peter

Grandeur and calm in Spain

A wonderful calm atmosphere, great room very comfortable bed superb breakfast. Staff somewhat detached we thought, but for the price exceptional.

Partner

10/10

Exceptional

26 Jun 2016

eleanor45

Great hotel good location,

A beautiful Hotel with large rooms, high ceilings and very guiet! Plenty of space and perfect for a healthy, 'chill'!
Staff are so friendly and very helpful. Highly recommended for couples who are seeking a special place to relax!

Partner

10/10

Exceptional

18 Mar 2016

Christopher

Excellent stay. Use of the Spa facilities could have been better explain in the information leaflets left in the room.

10/10

Exceptional

14 Feb 2016

joan

Genuin review

Overnight stop on way to.ferry at.Santander. Hotel fabulous and we can recommend the restaurant for dinner

Partner

8/10

Excellent

13 Sep 2015

R

Disabled review

A good hotel overall. The disabled room was at the far end of a corridor peculiarly, but very roomy and excellent layout nevertheless. Food edible but not particularly edifying. Not aware if there is anything better in the area however. Bar area very attractive and spacious however. Plentiful parking beneath hotel, don't try the one at the back. You'll need a pass from reception before attempting it though.

Partner

8/10

Excellent

12 Sep 2015

Rex

Comfortable

Comfortable and spotlessly clean rooms anublic areas but expensive for what it offered. Restaurant was really good with excellent service. Breakfast offerings much better than most . Extras can quickly mount up so plan your stay and ask questions first.Apart from the use of the outdoor pool everything else came under category of extras. Underground parking at 5 euros well worth it for security and keeping car cool in summertime.

Partner

8/10

Excellent

31 Jul 2015

Paul & Sharyn

Beautiful hotel excellent staff

Enjoyed our break here while in Santander to watch hockey
Enjoyed quiet pool area
Breakfast really good
Outside terrace bar a little unkempt
Watch out if you use indoor pool as a charge of €20 is applied for one swim
Located in small town not very many local restaurants within walking distance with locals not having much English however could not have been more friendly or helpful with our woeful lack of Spanish
All in all really good hotel would go back

10/10

Exceptional

18 Jul 2015

Genevieve

Relaxing getaway

Very relaxing stay at Hotel Balneario. The hotel was nice a quiet, the bed comfortable and the staff very friendly.

Partner

6/10

Pleasant

10 Jun 2015

Jillian

Slightly Bedraggled Spa Hotel

We stayed at the Hotel Balneario Solares on the second to last night of our trip to Spain. It wasn't a horrible hotel by any stretch (it reminded me of one of those places in Palm Beach, Florida that had it's heyday back in the 40's and 50's), but for the amount they were charging, the furnishings and linens, etc should not have been as tired and worn out as they were. There was a black stain on our bedspread and the curtains had a small rip in them from the balcony door. The spa was very relaxing, which was much needed after a week of non-stop driving along the mountainous coast. We booked the full-board option, as I had a free room saved up with my rewards. The food was really nice, but they offered an identical menu for both lunch and dinner which was unfortunate. It would have been nice to have been offered a bit of variety for the price they were charging.

Partner

10/10

Exceptional

24 Apr 2015

Susan

Very nice spa hotel

Modern, spacious spa hotel with the wow factor. We had half-board and both breakfast and dinner were excellent. Surrounding town is nothing special but the hotel is just across from the little station to get the train to Santander (very cheap). We didn't try the spa treatments, but the list was impressive.

Partner

10/10

Exceptional

06 Sep 2014

SamS

Stopover

Wonderful hotel just 15 mins from Santander. Our ferry docked at 18.15 so it was an ideal destination for the night. The hotel has an indoor and outdoor pool, spa & gym. The room had bathrobes, slippers and swimming hats on the beds. Our room overlooked the pool, so it was a lovely view. We had dinner there which was also very good.

10/10

Exceptional

15 Aug 2014

michael

Great spa hotel

We enjoyed our 3 day, 2 room stay very much. The terme spa was nice, we also took advantage of the special they had for body scrub and message and all 3 of us thought it was quite good, we also had facials and were happy with the service as well, We have stayed in other spa hotels around europe and thought this one was better than average when it came to spa services. The included breakfast was also good and free parking and wifi were nicely included. The town its self though has nothing really to offer and is not very impressive to say the least, so we used it as a place to come home to after going out and exploring other towns and the picos de europa

Family

10/10

Exceptional

18 Jun 2011

Christian

Great hotel, but no pool

The hotel was very good, nice and luxurious, also the restaurant was top-notch. The only downfall was that from the website it seemed that there were two pools, one inside and one outside, which was part of the reason for choosing this hotel. As it turned out, the outdoor pool season does not start until later in June in the north of Spain, and the indoor pool is part of the spa -some sort of water-therapy with bubbles and the works that costs 18 Euros for 45 Minutes (and no kids under three). Considering the price for the rooms (and the great breakfast), it was still worth it, but we were really counting on having a pool.

Family

8/10

Excellent

07 Sep 2010

Luis

Superb hotel in disappointing surroundings with an acceptable Spa

The hotel, the rooms, the restaurant are all excellent, located in a historic building in a small, nice park.

However, the park is in a busy, ugly neighborhood and is adjacent to the bottling facilities that commercialize its renowned mineral water.

The Spa services are old fashioned but acceptable; however, their feel is very clinical, with the guests in white robes waiting in an orderly fashion for their treatment services offered by staff dressed as nurses; the impression it leaves on you is that it is more of a \"Sanatorium\" than a \"Well Being Space\".

Partner

8/10

Excellent

28 May 2010

Verified traveler

Solares hotel near Santander

A good spot to stay before getting the ferry from Santander. Lovely hotel with character. Gorgeous bakery up the road, but not much else around.
Amazing looking spa attached to the hotel, but despite the hotel saying it has a pool - you have to pay €18 each to use the one at the spa, and the children's pool is only open at the weekend. Very disappoininting, as that was the main reason we had picked the hotel. We resorted to using the public pool just over the road for €8 for 3 of us.

10/10

Exceptional

29 Jun 2026

ISABEL

Me ha gustado mucho . Esta muy bien mantenido . El restaurante muy agradable . Comimos en la terraza . y el desayuno buffet espectacular , mejor que el hotel de 5 estrellas que fuimos al día siguiente.

Partner

10/10

Exceptional

28 May 2026

cohen

Chambre propre et spacieuse avec des peignoirs et pentoufles.
Personnel très accueillant et sympathique , bons conseils.
Petit déjeuner exceptionnellement et très varié!!

Friends_and_family Family

10/10

Exceptional

17 May 2026

Christelle

Très bon séjour ! Chambre calme, agréable et bien équipée. L’espace balnéo est appréciable et le petit déjeuner très varié.

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Carlos

Muy relajante

10/10

Exceptional

14 Mar 2026

Victoria

Habitaciones muy limpias y cuidadas.
El Spa amplio y con la temperatura del agua ideal, lo único algunos chorros no funcionaban

Partner

10/10

Exceptional

15 Feb 2026

José Manuel

El spa .

Leisure Family

8/10

Excellent

04 Jan 2026

Frederic

Nous avons passé un très bon séjour de deux nuits.L'hotêl est impeccable, très propre et parfaitement entretenu.La piscine thermale est très agréable, un vrai moment de détente.Mention spéciale pour le bain romain à faire au moins une fois, 45 euros, mais cela vaut le détour.
Le petit-déjeuner buffet est excellent : très varié, avec des produits de qualité, notamment les produits laitiers de la Ermita.
Un autre point positif est que l’hôtel accepte les chiens, ce qui est un vrai plus pour les voyageurs avec animaux. En revanche, il serait appréciable que l'hôtel soit plus strict concernant les propriétaires laissant leurs chiens aboyer dans les chambres, cela peut nuire au calme et au confort des autres clients.
Concernant la partie restaurant, nous avons un peu été déçus. Les portions sont petites, ce qui est dommage au vu du standing de l'établissement. Steak tartare servi sans aucun accompagnement par exemple.
Malgré ces points d'amélioration, notre séjour reste très agréable et reposant.
Merci au personnel très attentifs.

Partner

10/10

Exceptional

30 Dec 2025

Jaime

Todo fenomenal

8/10

Excellent

16 Nov 2025

Ana Rosa

Habitacion limpia, amplia, silenciosa .

Partner

10/10

Exceptional

21 Oct 2025

Lars Ola M

Fantastiskt hotell. Återkommer
med glädje. Parkera i garaget. Parkeringen bortanför tunneln känns osäker.

Partner

10/10

Exceptional

19 Oct 2025

Michael

Virkelig fint, rent hotel med venligt og imødekommende personale

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Gonçalo

Refugio termal soberbo en las cercanías de Santander, con un entorno tranquilo, excelente desayuno con mucha variedad, habitaciones largas y con cama confortable y buen ambiente. El circuito de termas es muy completo y merece la pena.

Leisure

8/10

Excellent

19 Sep 2025

José Manuel

El spa muy bueno por eso repetimos después de 3 años.

Leisure Family

8/10

Excellent

27 Aug 2025

Verified traveler

Para mi sorpresa la habitación estaba bastante sucia al llegar. Era amplia y cómoda y la cama también muy cómoda. La piscina termal es una maravilla. El desayuno muy rico. Y el personal muy amable en general

Friends_and_family Family

8/10

Excellent

20 Jul 2025

Jean

Nice hotel

Leisure Self

10/10

Exceptional

04 Jun 2025

Magnus

Kort besök under tjänsteresa

Business

10/10

Exceptional

03 Jan 2025

Marisa

Habitaciones amplias y muy confortables. Desayuno muy bueno. Muy buenas instalaciones

10/10

Exceptional

20 Dec 2024

ELADIO

Un hotel estupendo, camas y almohadas de 10. Superlimpio y muy recomendable, volveremos

Leisure Partner

10/10

Exceptional

15 Nov 2024

luis javier

Todo muy bien.

4/10

Poor

21 Oct 2024

Daniel Robles

Me salió una chinche en el cuarto y muy poco mantenimiento. , la piscina sucia no lo recomiendo para nada

Leisure Partner

10/10

Exceptional

18 Oct 2024

Francois

Excellent rapport qualité/prix : un beau 4 étoiles

La chambre supérieure avec terrasse donne sur la rue, mais elle est grande ( plus de 20m2) avec fauteuils et canapés confortables, mais pas de chaises longues. Literie exceptionnelle, insonorisation remarquable. Salle de bain bien achalandée qui serait top si l'on avait où accrocher les confortables peignoirs fournis avec les chouettes mules spéciales balnéo.
Choisir de préférence une chambre au 3 ème etage pour le confort visuel et sonore. L'accueil à la réception et le service en général sont également vraiment excellents.
La piscine avec l'espace balnéo est belle et bien équipée (16/20) mais moins bien qu'à l'hôtel de la même chaîne thermale à El Burgo de Osma (20/20) qui mérite le détour.
Le massage spécial '' solarès'' au spa est tout simplement fabuleux: il est incontournable ( je suis un assidu des massages et sais de quoi il en retourne) et d'un excellent rapport qualité/prix.
Le seul bémol de ce bel ensemble est le restaurant, entre pas bon et mauvais,... et hors de prix! Fuyez, et traversez la rue : à 30m allez dîner à la tienda de pedro Garcia on y mange très bien dans un cadre très sympa.
Enfin, il vaut mieux prendre une place payante pour le parking couvert sécurisé ( 12 euros)qui donne accès aux chambres plutôt que dehors, très mal situé.
Pour en finir avec une nouvelle bonne note: 19/20 au petit déjeuner buffet digne d'un excellent 5 étoiles ( j'en ai fréquenté quelque uns et cette note est méritée)

Partner

10/10

Exceptional

18 Sep 2024

odile

Nous avons apprécié la gentillesse, l’aide et le professionnalisme du personnel.

Le petit déjeuner est d’une très grande qualité

Leisure Partner

8/10

Excellent

24 Aug 2024

ennio

buono

Hotel in centro al paese facilmente raggiungibile .
Il parcheggio lascia un po a desiderare ed e' lontano dall' entrata. La piscina e grande e bella ma bisogna prenotare il proprio turno .

Friends_and_family Family

8/10

Excellent

28 Jul 2024

Anne Christina

Skønt ophold

Lækkert ophold; skønne værelser, meget meget lækker mad i restauranten, imødekommende personale (lidt problemer med det engelske)

Partner

8/10

Excellent

21 Jul 2024

Andreas

Gut getrehrmt

Es war ein schöner Aufenthalt. Das Frühstücksbüffet war sehr schön und es gab eine tolle grosse Auswahl.

Friends_and_family Family

10/10

Exceptional

13 Jul 2024

Pedro Luis

Las aguas minero-medicinales muy bien

Partner

10/10

Exceptional

09 Jun 2024

Yolanda

ZORIONAK AMOR

Fin de semana espectacular.
La habitación muy cómoda, la cena y el desayuno de lujo, todo riquísimo.
La piscina termal ideal, y el masaje..... Súper bien 👌.
El personal muy atento y profesional, trato excelente.
Volveremos a celebrar otro cumpleaños seguro.
Recomendable 100%.

Partner

8/10

Excellent

08 Apr 2024

SANDRA

Un sitio muy recomendable.

Leisure Family_with_children

10/10

Exceptional

28 Mar 2024

Erik

Très bon séjour à recommander sans problème.

Leisure Partner

10/10

Exceptional

10 Mar 2024

Juan Ramon

Todo genial las camas espectaculares.

Leisure Partner

10/10

Exceptional

28 Nov 2023

S

Desayuno estupendo

Leisure Family

8/10

Excellent

27 Aug 2023

Sylvia

Muy buena experiencia, balneario comodo y completo. Buen desayuno.

Friends_and_family Family

10/10

Exceptional

21 Aug 2023

Antonio

Relax y tranquilidad!

Fenomenal!

Partner

8/10

Excellent

15 Aug 2023

Verified traveler

Un hotel comodo con el extra del spa

Es una gran opcion para unos dias de relax en el entorno de Santander. Unico punto desfavorable, que obliguen a pagar la estancia al registrarse cuando no has visto.ni.la habitacion

Partner

10/10

Exceptional

10 Aug 2023

Marco

Hotel molto confortevole , con molti servizi , pulito , camera grande pulita . Servizio colazione ottimo , personale gentile sia alla colazione che alla reception .

Partner

10/10

Exceptional

05 Aug 2023

Ivan

Détente

Piscine intérieure exceptionnelle. Bel établissement bien tenu. Très bon petit déjeuner. Mes félicitations à la responsable du petit déjeuner qui fait un travail remarquable.

Friends_and_family Family

6/10

Pleasant

07 Jul 2023

SHINYA

一階で道路側で車の騒音や
搬入口の上の部屋で夜中にトラックが来てうるさい。

10/10

Exceptional

17 Apr 2023

Ane

En general nos gustó todo. Un buffet excelente y unas instalaciones buenísimas!

8/10

Excellent

07 Jan 2023

florence

attention !!!

Faire trés attention avec la commande au restaurant a partir du qr code En effet on avait commandé 2 iberian dam a 15 euros et on nous a servi 2 iberian bellotta a 38 euros chaque !!!Cette spécialité se trouve aprés les desserts on n était meme pas allés jusque la La réception n a pas voulu reconnaitre l erreur du serveur Dommage car l hotel est vraiment bien sinon

Friends_and_family Family

10/10

Exceptional

16 Sep 2022

Natalia

Volvería otra vez

8/10

Excellent

29 Apr 2022

Verified traveler

Très bien

Très sympa, personnel tres accueillant, petit déjeuner excellent.

Partner

10/10

Exceptional

27 Dec 2021

MIGUEL

Un hotel con encanto… spa apto para pingüinos

Un hotel con encanto, desayuno muy bueno
El spa frío, pleno diciembre y todo ventilado
El agua helada.

Partner

10/10

Exceptional

19 Dec 2021

Miguel

Excelente hotel con Spa y aparcamiento

Excelente hotel de 4 estrellas con Spa y con parking fuera, si no tienes el pase covid te restringen el acceso a la sala de desayuno y restaurante, con lo que no lo aprovechas del todo, pero ellos se lo pierden

Partner

4/10

Poor

14 Oct 2021

Alejandro

The service was mediocure. I did have a massage and that was nice. I would not go back though since the service overall was not good. We had dinner and the food was terrible.

Friends_and_family Family

8/10

Excellent

30 Sep 2021

Miguel

Correctas las habitaciones, limpio y personal atento.
No me gustó la localización

Leisure Partner

8/10

Excellent

30 Sep 2021

Carmen

Todo perfecto. Solo la ducha que tenía partes negras de humedad. Lo demás bien

Leisure Family

10/10

Exceptional

27 Aug 2021

David Gimenez

Servicio excelente

Leisure Family

10/10

Exceptional

01 Aug 2021

Alexandra

Maravilloso!! Volveriamos a repetir la estancia sin duda. Un spa suficientemente grande (solo echamos en falta una sauna, solo tiene piscina termal), pero todo ambientado a relajacion y bienestar. Tienes 3 horas de spa que son mas que suficientes (hay que programar antes de reservar por la limitacion de aforos). El personal de recepcion muy amable, dandote todos los detalles con la mayor paciencia posible. Nos hemos relajado despues de un largo viaje y salimos como nuevos.

Partner

10/10

Exceptional

13 Oct 2020

Marcos

nolvidable

Excelente tanto el trato como las instalaciones

Partner

10/10

Exceptional

28 Sep 2020

Pello

Atencion recepcion excelente, detalles de acogida en habitacion, suite enorme con jacuzzi.

Leisure Partner

10/10

Exceptional

30 Aug 2020

Miguel

Ecelente hotel balneario cerca de Santander

Excelente hotel spa, tiene piscina exterior, buenas medidas Covid, habitación espaciosa, servicio muy bueno, parking gratis aunque solo un numero pequeño en el hotel , el resto en un parking en la parte trasera, menos vigilada o de pago por 6 euros. Buffet desayuno excelente, también buen restaurante para la cena. Circuito Spa muy completo. Muy cerca de la A-8, bien comunicado

Friends_and_family Family

4/10

Poor

15 Aug 2020

Cristina

Positivo : el personal de restauración , cena muy buena , desayuno ok y habitación limpia.

Negativo: información en general , antes de reservar llamamos por teléfono para saber que entraba en la MP ya que íbamos con un niño de 2 años y queríamos saber si le entraba a él la cena al ser considerado bebé.
No nos dejaba ponerlo en la reserva y era porque no quedaban cunas, que si llevábamos la nuestra no había problema que lo pusiéramos en anotaciones (y así lo hicimos ) y que el niño también tenía media pensión . Hicimos la reserva acorde con la información que teníamos .
Cuando llegamos la chica de recepción fue muy atenta .
Pero al llegar la hora de la cena nos enteramos que el niño no tiene media pensión .
Vamos a comentarlo con recepción y nos dicen que es imposible que nos dijeran por teléfono eso que aún gracias que nos regalan el desayuno del niño y la piscina.
Que lo paguemos aparte o le demos de nuestra comida .
Todas las reservas se hacen mediante una App , de la que te apañas para instalar y saber cómo funciona . La gente joven muy bien pero la mayor iba perdida , y desde que reservas tarda media hora en hacerse efectivo por lo que muchos cebaban tarde .
La cena esta muy bien de calidad 9 primeros y 9 segundos que no cambian por lo que si te quedas muchos días se hace repetitivos.
Los últimos días nos dijeron que podíamos combinarlo con la carta del bar ... pero si no preguntas nadie te dice nada ...
en general desinformación

Friends_and_family Family_with_children

8/10

Excellent

20 Feb 2020

Verified traveler

Relax

Para una escapada relajante.

Friends_and_family Family