Name: Hacienda Suites Loreto
Address: Salvatierra #152, Loreto, 23880, MX

10/10

Exceptional

04 Aug 2026

Paulina

Within walking distance of the beach and historic downtown.

10/10

Exceptional

03 Aug 2026

Fatima Jimenez

Excelentes atenciones, y todo el staff muy amables, 10/10 :)

10/10

Exceptional

17 Jul 2026

Liani

I would thoroughly recommend the Hacienda Suites as a comfortable, basic, and conveniently located hotel. The external aspects of the property and grounds are really lovely and the staff was wonderful. The complimentary breakfast provided options of fresh fruit, yogurt, granola, chilaquiles, beans and eggs as well as Tampico, water and coffee. This was filling and a great start to the day. The interior of the rooms was comfortable, but could do with a little love in order to match the exterior. Overall, we had a wonderful stay. Thank you!

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Randy

Like this stay, I have stayed there a few times overnight. The location is very convenient as we were towing a car trailer and didn't have to navigate the narrow streets down towards the Malecon.
There is a gated dirt parking lot behind the hotel.
As far as the room, it was clean and ready. The bathroom was clean and stocked with soap and a shampoo, beds were clean and comfortable, a/c mini split worked fine.
We were right by the pool so it was great when we got there. Mid July, and we had driven up from San Jose through 104 degree temps and were ready for a dip. The pool was pretty warm (we figured it was over 90) but floating around felt great. Lots of younger kids in it until about 9 or 10 which we didn't mind. We were too tired.
A good nights sleep and then the included breakfast, which was a basic buffet, juice and coffee. We were rested, fed, and ready to hit the road north.

Friends

8/10

Excellent

11 Apr 2026

Richard

Rooms were very clean and breakfast was very good. Staff was friendly and helpful.

Partner

4/10

Poor

10 Apr 2026

JOSE

Very limited services and lack of respect for check-out.

My stay at Hotel Hacienda Suites Loreto was disappointing. There is no internet in the rooms, no safe, and no mini fridge. The parking lot is separated from the hotel, requiring guests to cross a street to access it. The television had no cable, which greatly limits entertainment options.

The most upsetting issue was that they did not honor the check-out time stated in my Hotels.com reservation (1:00 pm). The staff insisted I leave the room at 12:00 pm, which I consider disrespectful to the customer.

Overall, the hotel provides a mediocre experience and fails to deliver basic services that one would expect at this level of accommodation.

Friends_and_family Family

6/10

Pleasant

02 Apr 2026

Eduardo

Nice Hotel, nice big rooms, spectacular swimming pool.
Breakfast delicious.
Poor and weak internet, slow wi-fi works at times.
Internet connection, it's a priority for guests.

Partner

10/10

Exceptional

30 Mar 2026

Craig

Good breakfast, quiet rooms, fantastic bartender

Partner

10/10

Exceptional

29 Mar 2026

Chuck

Everything about the property was excellent. The breakfast was on the weak side but gives you an ok start for the day. Coffee and fruit excellent. Staff were cordial and helpful. Always cleaning. I’d stay here again

6/10

Pleasant

01 Mar 2026

Bobbie Jean

Rooms at Hacienda Suites Loreto are about what you’d expect from a 2-star hotel. Nothing fancy, but adequate. Beds are very comfortable and rooms are cleaned daily. Our room had no refrigerator, but more “delux” rooms did. We had to request our AC be re-programmed to cool lower than 78 degrees. Staff friendly, but some spoke little English. Daily breakfast was excellent. Pool and outdoor areas were nice with plenty of seating and shade. Rooftop installation of solar panels made afternoon naps impossible.

10/10

Exceptional

28 Feb 2026

Carol

We stayed for just one night before flying the next day. The room was spacious and clean. The courtyard and pool were lovely. We enjoyed the pool bar. Breakfast was delicious. Everyone was very nice and friendly. Easy walk to the main plaza. Would recommend to anyone looking for a nice hotel at a reasonable price.

4/10

Poor

25 Feb 2026

Lynn

No towel racks in the bathroom, kleenex or hairdryer. Only two tiny bars of soap. The floor was dirty. Barking dogs every night kept us awake. The breakfast was marginal. Tang like substance for juice. Off brand herbal tea and no black tea. I asked for bottled water at the front desk and was told I had to wait until after 9 am. The hotel is a 20 minute walk into town. Internet kept going down. The setting is nice but hardly worth $200/night. I do not recommend staying here.

Friends

6/10

Pleasant

19 Feb 2026

Jennifer

The room was in good condition and the staff seemed courteous and helpful

Friends

6/10

Pleasant

19 Feb 2026

Pierre

Room had bad ventilation.
Roof construction was noisy all day.
Room and 2nd floor had no WiFi.
Common area around pool was nice.
Breakfast was ok.

Friends

2/10

Poor

15 Feb 2026

Denise

Very insecure. No deadbolt lock, no chain or bar on inside of door. Open gate along public street just down from room. Door was old wood and you could see daylight thru the cracks in the panels. No phone to call front desk in case of emergency or problem. Really didn’t feel safe at all!!

6/10

Pleasant

13 Feb 2026

Joseph

The staff was courteous and helpful.

Partner

6/10

Pleasant

12 Feb 2026

Steven

Room was cleaned and big. Very thin walls, can hear the next door Rooms. The room above me they kept moving chairs which you can hear.
Breakfast buffet was okay, no meat products on the menu.
The WiFi is only in common areas not in the room.
No safes or refrigerator in the room.

Leisure Self

6/10

Pleasant

06 Feb 2026

Jennifer

The bathroom was clean but in poor repair. Old shower with poor water pressure, no plug for the sink - just an open pipe and water damage on the walls. Doves kept us awake starting in the early morning. Location is not the best for first time in Loreto. It is far from most restaurants and the Malecon. Food and staff at the included breakfast was excellent. And the pool is clean and warm inviting swimming in January.

Partner

4/10

Poor

29 Jan 2026

Sanchit

The hotel looks fine but the photos online are deceptive.
The wifi was really bad, and after multiple attempts they offered us to change our room at 12 midnight, really?? It’s better to chose a hotel near the restaurant area, because this hotel or area doesn’t really offer anything more than a room.

Leisure Family

8/10

Excellent

07 Jan 2026

sandra

Rooms were clean, staff were friendly and helpful. Lupita at front desk was very helpful and accommodating. Hotel was conventionally located across the street. Highly recommend

Leisure Friends

10/10

Exceptional

15 Dec 2025

Cindy

Yes

Partner

10/10

Exceptional

03 Dec 2025

Ana Carolina

My stay at this hotel was outstanding. The staff was warm and professional, the room was spotless and comfortable, and every detail—from the food to the overall atmosphere—was exceptional. A truly welcoming place that exceeded my expectations. Highly recommended.

Business Self

10/10

Exceptional

16 Nov 2025

ROBERT

The staff were all very nice and helpful. The room was clean and the breakfast each morning was excellent!

10/10

Exceptional

06 Nov 2025

ROBERT

Yes

10/10

Exceptional

05 Nov 2025

Dustin

Clean rooms and wonderful staff, short walk to the Centro.

Leisure Family

10/10

Exceptional

06 Jul 2025

Julio C

The pool and coffe shop and breakfast included in my hotel fare

10/10

Exceptional

03 Jul 2025

Dan

The chandeliers

Business

10/10

Exceptional

03 Jul 2025

Kennya Lizzeth

The staff were friendly. Breakfast was great! Everything was clean. Kid friendly. The pool is great especially because it is hot in Loreto.

Leisure Family_with_children

8/10

Excellent

24 Jun 2025

Gustavo

Super quiet hotel that is close to the airport and close to main square. Hot breakfast every morning. The pool is warm, and the hotel is clean. It is a simple hotel without a gym. Air conditioning works well, and the bathroom is newly remodeled. It is a great price, and the staff is great. Huge parking lot across the street in the rear of the hotel that is locked at night so the car is safe. There is a bar by the pool too.

Leisure Partner

10/10

Exceptional

19 May 2025

Virginia

Nice hotel.

Mostly clean, except bathroom sink. Good pillows and bedding. Small TV and most channels in Spanish (it is Mexico!), but 78 and 80 in English. Nice staff. We had dogs so had to go to hotel next door for food outside. Beautiful pool and courtyard. We also appreciate the secure parking as we are in a Ford F250 long bed towing a trailer.

10/10

Exceptional

10 May 2025

Julee

Great place to stay. Comfortable bed, good water pressure, quick hot water. Breakfast buffet wonderful for variety and quality. One wish - to have a small refrigerator for cold water and left over food!!

Leisure

2/10

Poor

06 May 2025

Paul

Internet didn't work, TV Remote didn't work, only one english channel, no fridge, no ice. I asked for one extra coffee envelope and I was declined. Very noisy

Leisure Self

10/10

Exceptional

02 May 2025

Laurence

Really pretty place!

Generous rooms. While it doesn't have a restaurant, there are good ones close by.

Self

10/10

Exceptional

26 Apr 2025

oscar

overall perfect for a family trip

Leisure Family_with_children

8/10

Excellent

23 Apr 2025

Flor

Recomendable el agua de la alberca no está templada al clima muy fría

Business Family

8/10

Excellent

18 Apr 2025

Michael

Great pool, bar, and breakfast. Short walk to the historic/tourist district…

Leisure Self

8/10

Excellent

13 Apr 2025

Verified traveler

Pleasant setting

Pretty setting, secure parking, good breakfast, nice coffee shop attached to sit and play card games, the cushions on some of the outdoor chairs need replacing, we would come back again.

Friends_and_family Family

10/10

Exceptional

08 Apr 2025

Robin

Great staff
Nice and clean

Leisure Partner

10/10

Exceptional

05 Apr 2025

Ramona

It’s

10/10

Exceptional

29 Mar 2025

Erick Ambrosio

Súper crean

Leisure Family

8/10

Excellent

23 Mar 2025

Teresa

Hotel was decent, clean but a little outdated and out of the way from the town plaza and everything. Room was very basic, hardly any bathroom amenities, no hair dryer or iron, no in room safe, bed was hard, ac was good but can be noisy at times. Breakfast was decent, staff was very accommodating.

Leisure Family

6/10

Pleasant

23 Mar 2025

carlos

No ice machine, the hack was to go to the bar and ask for ice. The phones in the room did not work and we were continually hung up on. It was a chore to get a taxi. For some reason the common areas have an absurd amount of flies and I mean like you can't even leave your plate alone for 5 seconds. Very simple breakfast so avoid paying the extra little fee as you're better off with options outside. Even the in the water and juice were not iced. The rooms are spacious, however they are very dated down to the type of bed cover. The mattress is absolutely hell. There are a couple channels but they're all poor quality. The internet is terrible and only good around the pool, mind you our room was not even 30 ft from the main office. Office. There are several points of access. However it didn't matter even when it was connected, devices continually fell out of service. Service. TVs are not smart so don't expect that. There is no in-room safe and considering the average length of stays in this town and considering the type of town it is, it was surprising to see no in room refrigerator. There is no outdoor barbecue grill which would have been nice but this has nothing to do with my rating. The ladies are nice enough so no issues there. The front desk lady I don't know because I could never get to talk to her because the phone never worked.

Leisure Partner

8/10

Excellent

18 Mar 2025

Cynthia

Their wifi has improved since I last stayed there. Also their breakfast, which now includes made-to-order quesadillas!
There is no elevator to the 2nd floor rooms, which makes it harder to haul luggage to rooms on that floor. But there were often employees around willing to help with the luggage.

10/10

Exceptional

15 Mar 2025

Raquel

Great place to stay. Clean, quiet, great buffet breakfast included.

Leisure

4/10

Poor

12 Mar 2025

Barbara

The staff was very friendly, the room was clean, parking was free, and it was a short walk to the centre of town. However, there was no hot water, the wi-fi was very slow and disconnected intermittently, the area around the pool was quite noisy in the evening, especially when the bar opened, and the breakfast not at all appealing or tasty. This is not a hotel I'd stay at again.

Leisure Self

8/10

Excellent

11 Mar 2025

Amy

It was a pretty and well-cared-for hotel. Great value. Nice breakfast, clean pool, and spacious room with veranda. About a 15 minute walk to the historic center.

Leisure Friends

8/10

Excellent

10 Mar 2025

Mark Anthony

Loreto is a small, quiet town. We walked 10 minutes to the town square. Good restaurants and bars going and coming. Great place to relax and breathe in some clean air. We'll be coming back.

Leisure Partner

6/10

Pleasant

04 Mar 2025

Brad

Would not give up another packet of coffee after our spilled on the floor

Leisure

10/10

Exceptional

04 Mar 2025

Brad

The front desk would not give us another packet of coffee. Stayed there four days, but they squeak.

10/10

Exceptional

01 Mar 2025

Diane

The staff was very friendly, attentive and helpful. All requests were met. The heated pool was great, but I miss a hot tub. The outdoor bar service was good and the only place to get ice. The rooms had no refrigerators nor micros. The breakfast buffet, which was included was very good as well.

Leisure Friends

10/10

Exceptional

01 Mar 2025

John

.

Leisure Family

8/10

Excellent

22 Feb 2025

lia

The poutdoor space is beautiful. This is where you will spend most of your time. The rooms are dated but clean.

Leisure Self

6/10

Pleasant

22 Feb 2025

Phyllis

Did not like the breakfast
Also the abundance of wasps
Terrible

10/10

Exceptional

18 Feb 2025

Shelby

The room was very spacious and so was the bathroom. The courtyard was beautiful and the continental breakfast was a nice plus.

Leisure Friends

10/10

Exceptional

15 Feb 2025

William

Very clean, well maintained property. Nice bar, GREAT breakfast and easy walk to downtown. Beds were comfortable.

Leisure Partner

8/10

Excellent

15 Feb 2025

Susie

The staff was excellent!! Friendly and attentive. Grounds immaculate. Great breakfast every morning. Room maid outstanding. Pool and bar available. A very nice hotel at opposite end of town where Malecon located. However we enjoyed walking to town several times a day!! Lots of restaurants and shops all along the way We loved our room but we were located in the back of hotel near a busy street with barking dogs and a donkey but still enjoyed

Leisure Family

10/10

Exceptional

08 Feb 2025

William

Our room was clean but refrigerator was noisy, needed a new thermostat so kept cycling on & off. No door on bathroom.

Leisure Partner

10/10

Exceptional

03 Feb 2025

Silvia

They are very nice and calm

10/10

Exceptional

22 Jan 2025

Lynn

Staff were friendly, and helpful

Leisure Partner

10/10

Exceptional

12 Jan 2025

Christine

Quiet. Nice clean room with plenty of blankets and pillows

Leisure

10/10

Exceptional

30 Nov 2024

Jose Alejandro

Clean quiet and charming

10/10

Exceptional

28 Nov 2024

Melissa

My husband and I HIGHLY recommend a stay at this cozy, traditional gem in the heart of Loreto. A short taxi cab to marina or an enjoyable 10-15 walk. Be sure to visit the beautiful islands and if you enjoy hiking to a waterfall or just relaxing with locals. This was a breath of fresh air, not overly developed. Fishing was great. We will be sure to visit Hacienda suites again. We own at Villa Del Palmar but its an hour outside of town, unless golfing is your jam then you'd enjoy. But I much prefer the Hacienda suites. With breakfast included every morning and a store to buy liquor, wine drinks an Italian restaurant attached and steak house even closer.

Leisure Partner

10/10

Exceptional

27 Nov 2024

Jorge

Clean place, friendly staff and good breakfast

Leisure Partner

10/10

Exceptional

21 Nov 2024

Nancy

Pool and buffet were great.

10/10

Exceptional

20 Nov 2024

Gerardo

Staff is great

8/10

Excellent

11 Nov 2024

Verified traveler

Great value in Loreto

Beautiful hotel. Nice, clean, tidy, friendly staff. Excellent breakfast included.

Partner

10/10

Exceptional

07 Nov 2024

Gordon

Very clean and great staff

Leisure Friends

10/10

Exceptional

03 Nov 2024

Karen

Beautiful Hacienda style suites overlooking interior courtyard. Courtyard had several different gathering areas. Very lovely. Pool was large and clean. Complimentary breakfast was very nice. Room was spacious and bathroom eas modern. Would definitely stay again.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Gerardo

Personal muy amable

10/10

Exceptional

06 Oct 2024

Dawn

Nothing

Leisure Partner

10/10

Exceptional

29 Sep 2024

Ramon

Staff is awesome. Property is conveniently located and cozy. Love the facilities pool/bar area.

Leisure Family_with_children

10/10

Exceptional

11 Aug 2024

curtis

Staff were so nice. Great breakfast included. Nice being in town to enjoy it all.

Business_and_leisure Partner

8/10

Excellent

23 Jun 2024

Luis

Parking lot behind hotel not quite safe. Internet connection too slow.

Leisure Partner

4/10

Poor

16 Jun 2024

Iain

By pass loreto

The hotel parking and getting luggage in was really tough. No elevator, no refrigerator no ice unless you buy it weird. Shower is ancient and is difficult to work plus super slippy. Hotel breakfast was available from 7am. We got there at 8 and all the tables were reserved by a group. But nobody was was at half of them, but we still could sit. We checked the breakfast but barely anything but dry eggs. Wouldn't recommend it. Add almost got rammed by a family in a car driver had a beer in his hand. Only place worth eating at in hotel Santa Fe next door.

Partner

10/10

Exceptional

24 May 2024

Marco

Breakfast was awesome, pool was warm and clean, rooms were nice and great to have a coffee shop right on the peoperty.

10/10

Exceptional

27 Apr 2024

Jeffrey

Awesome place

Leisure Friends

8/10

Excellent

03 Apr 2024

George

We very much liked the staff. They were hard working and friendly. The breakfast was excellent, but unfortunately no other meals were served. It was breakfast only and we had to go elsewhere during our stay of 7 nights for lunch and dinner. The only bar was outside by the pool, and drinks were expensive, i.e. $10 USD per. The room was nice, and the beds were comfortable, but there was no dresser or drawer space for clothing. Also, there was no on-site ice machine, which meant you had to go next door to buy ice if you wanted to mix a drink in your room. Might mention too that the shower in our room had very little water pressure. The location was OK, but if you wanted to go to the downtown area, it was about a 15–20 minute walk. Of course you could take a taxi for about $5-$6.00. In summary, there were some very nice things, and some that were not so nice, but perhaps the good outweighed the bad.

Leisure Family

8/10

Excellent

02 Mar 2024

Patty

great place to stay but if the pool was heated it would be spectacular

6/10

Pleasant

28 Feb 2024

Russ

Ok hotel without anything special. Rooms are clean but beds have old antiquated mattresses. Ok for a quick stay but wouldn’t recommend for an extended stay.

Leisure Partner

6/10

Pleasant

27 Feb 2024

James

Staff great, free breakfast good, court yard nice, room appearance very nice but terribly uncomfortable. Beds very uncomfortable, only chair impossible to sit on. Also no real black out. Would not stay again

Leisure Partner

4/10

Poor

24 Feb 2024

Robert

Needs hot water

Need hot water for showers!!! My husband switched to another hotel for the other night's stay.

Business

8/10

Excellent

21 Feb 2024

Mario

Delightful layout with courtyards and swimming pool and deck. Very high standard of cleanliness; staff continually cleaning common areas as well as rooms.
No on-site restaurant (undergoing renovation). Excellent breakfast service included with room but no room service nor food at pool bar. Pool cleaned daily but not heated in winter. 10 minute walk to centre of Loreto. I would stay again.

Leisure Partner

8/10

Excellent

04 Feb 2024

Antonio

The property is kept very clean, staff is very friendly, check in and check out very fast.

Leisure Partner

10/10

Exceptional

02 Feb 2024

Mike

Very clean property with a great courtyard and bar area.

8/10

Excellent

15 Jan 2024

William

The hot tub was not working

8/10

Excellent

01 Jan 2024

JOSE

Combined

Business_and_leisure Friends

10/10

Exceptional

25 Dec 2023

Ralph B

Great, but!

Slight smell of sewer in room

10/10

Exceptional

23 Nov 2023

Juan

Very good

Leisure Family

8/10

Excellent

28 May 2023

Joseph h

Friendly staff. Problem with parking behind hotel I was attacked by a neighbor dog.

Business

8/10

Excellent

02 May 2023

Christoph

Rooms were spacious and clean. Not a 5 star place but decent and friendly staff. Cool steakhouse next door. Ten minute walk to the mission and town square. Everything you need. Only con was that it was quite noisy in the courtyard late Saturday night.

Leisure Family

4/10

Poor

18 Apr 2023

Tahir

Design of property is a small pool surrounded by rooms.
Kids in the pool till 10:00 pm will not let you have peace and quiet.
Breakfast was also not good.

Leisure Partner

8/10

Excellent

01 Apr 2023

Rodney

Property is excellent.
Back rooms are noise because
of dogs barking late at night.
Neighbor dogs.

Leisure Friends

10/10

Exceptional

04 Mar 2023

HELEN

Beautiful property. A bit pricey for the area but worth it. Great pool. Not ocean front but not far.

Leisure Friends

8/10

Excellent

17 Feb 2023

Terrence

This is not the first time I have stayed at the Hacienda Suites.

The rooms are large and clean, a real coffee maker in the room too. Nice pool in the summer months.

The hotel is convenient if you are passing through Loreto as it's only a few hundred meters from HW1, and very easy to get to. It also has a secure (at night) parking lot at the rear of the hotel.
The hotel is not downtown, but the Malecon is a straight 15-20 minute walk, with plenty of restaurants around the historic center.

Leisure Partner

8/10

Excellent

09 Feb 2023

richard

Lovely courtyard and pool. Internet is not available in the rooms, only in the courtyard or office area.

Leisure Partner

6/10

Pleasant

08 Jan 2023

Roger

This hotel is ok. The staff was very friendly. We noticed some water bugs in our room which was not pleasant. They can do a better job of keeping these critters out. The noise level was bad. Plus it was about a 10 minute walk to the center of town.

Leisure

10/10

Exceptional

15 Dec 2022

David

Hacienda Suites is located very conveniently close to Downtown Loreto, walkable distance, staff is super friendly and customer service oriented.

Beds are comfortable and breakfast is yummi !!

Leisure Family_with_children

8/10

Excellent

28 Nov 2022

Elizabeth

No hair dryer
Iron
Pool water was cold
The staff was kind

Leisure Family

10/10

Exceptional

22 Sep 2022

Patrick

Like always our stay was great. Very friendly staff. Room, pool, bar, pool bathroom, super clean. I recommend for couples, familiers, or anyone.