Name: Hilton Salalah Resort
Address: As Sultan Qaboos St,P.O. BOX 699, Salalah, 211, OM

Hilton Salalah Resort

Salalah · Oman

As Sultan Qaboos St,P.O. BOX 699View location

100 reviews shown

6/10

Pleasant

02 Dec 2025

Sheeraz

Room and staff were good

Friends_and_family Family

6/10

Pleasant

24 Oct 2025

Amir

The food there is terrible

Business_and_leisure Partner

8/10

Excellent

20 Oct 2025

Ahmed Rashid

I don’t use

8/10

Excellent

05 Oct 2025

Rebecca

Self

10/10

Exceptional

17 Aug 2025

Khaled

Loved it!

8/10

Excellent

07 Aug 2025

Mazhar

Great quiet place. Not much activities except the ocean. Very clean but is an old building.

Family

10/10

Exceptional

15 Jun 2025

Jayde

Beautiful rooms, and great spot for poolside relaxing, but also close enough to walk onto the beach for walks. Staff was very friendly and helpful!

Business Friends

6/10

Pleasant

07 Apr 2025

Aqeel

Taste/Quality and price of food.
We ordered out and for 10 Omani Riyal we all ate, exceptional food, and had food left over for later.
Hotel was charging us 10 omani riyal each, 5 for our 8 years old (£50) for just one meal and taste and quality was not equal to outside restaurant food.
Taxi _ being ripped off, taxi driver arguing when challenges, stating your staying in 5 star hotel, paying 100 Omani Riyal (we were not) we can charge, if dont like it, go stay in 20 ORiyal a night in town etc _
Stopping our outside taxi picking us up, having walk in the heat with baby and daughter to get taxi, not being able to go see Salalah due to ridiculous taxi prices,
Even when got hotel taxi, window did not go down, no AC, car not up to standard etc

When we 1st arrived, having to wait over 3 hours for our room, no one coming over to offer or see how we doing etc
Baby had to sleep on the sofa,
We had to approach reception at 315, when check in was at 3, to enquire about our room

No indoor pool/privacy

Business_and_leisure Family_with_children

6/10

Pleasant

06 Apr 2025

Kaushal

Reception desk and people very helpful.

Friends_and_family Family

10/10

Exceptional

15 Oct 2024

Zainub

Amazing service and even greater hospitality especially from Ahmed the front desk manager who made checking in seamless and was always there to help with taxis

Friends_and_family Family

10/10

Exceptional

20 Sep 2024

Ammar

Worth it

Business_and_leisure Self

8/10

Excellent

19 Aug 2024

Nada

It’s good place have tow parts on old and the other just renew

10/10

Exceptional

02 Aug 2024

Fawziah

Enjoyable, Relaxing Stay

The resort is nice and close to the attractions. Rooms are spacious and interestingly they have a room fully equipped for people with disability. There is a play room for the kids in the lobby. Breakfast buffet is good as well the big nice swimming pool with sliding for the kids. The area is nice for walking. People are soo friendly and helpful. Strongly recommend it.

Friends_and_family Family

8/10

Excellent

11 May 2024

CHANG YOON

The attitudes of staffs are kind and make me comfortable.
It is required to clear the plumber to enable to feel fresh of the resort.

Business

8/10

Excellent

31 Jul 2023

Rosario

Staffs are excellent

Leisure Self

6/10

Pleasant

19 May 2022

Matthew

Decent hotel, but it needs updating. Beds are quite uncomfortable. Bathroom is old (need a stepladder to get into the tub). Breakfast was mediocre. Dinner was pretty good but way overpriced.

Business Family

8/10

Excellent

03 Mar 2022

Robert

Enjoyed stay

Only disappointed is that beach adequate but not user friendly

Partner

8/10

Excellent

13 Oct 2021

Verified traveler

Staff were incredibly helpful in facilitating PCR testing and collecting results. Very helpful and understanding.

Business

4/10

Poor

20 Sep 2021

Aalaph

Hilton was disappointing

The place is not maintained properly. No service no bars. I have to drive all the way to crown plaza resort to get a drink and some good food

Business

8/10

Excellent

06 Sep 2021

Zak

Excellent choice but some concern

As Resort it was clean and comfort and my family enjoy the stay and the resort.
Two concern : the receptionist did not give me full detail of what I can get or how to get the in the facility, I have to ask for everything. 2nd: as 5 star resort the breakfast was normal with less choice and same plate every day.

Friends_and_family Family

4/10

Poor

13 Aug 2021

Ahmed

Bad Service

Really Really Really bad.
Came at around 2:30 received the room at approximately 3:30.
Was given a wrong room and had to move again.

Next day i was told to leave at 12:00 pm becuase they were fully booked which was not true because the new law in Oman is they are only allowed to book 75% of the hotel due to covid-19.
I told them my flight is at 11:00 pm at least give me till 3:30 because i received the room late and you gave me a wrong room.
The reply was sorry sir this is our policy and were fully booked.
WHAT A SERVICE?

Partner

10/10

Exceptional

07 Aug 2021

Hamed

Excellent

Many thanks for you the good services overall.
I but I did not see pid parking, otherwise I will park, I have asked them for the parking which in front of reception, but they said it is for some special guest. And down parking there is a high risk for car damage because of parachute iron.

Overall I am happy to stay in Hilton Salalah Resort.

Friends_and_family Family

6/10

Pleasant

25 Mar 2021

Kari

As a Hilton hotel the quality of breakfast was terrible. Old burned bred served with some vegetables and not much more. Very bad for the Hilton reputation.

Self

8/10

Excellent

26 Feb 2020

Mustafa Behzat

Actually I already wrote my Comments for your good hotel, i repate

1) I fave problem with food as there were no any vegetable cook by olive oil,
2) no good green and black olive oil in breakfast
3) over boiled eggs which is dangerous for health
4) most of the meat , chicken either fried or by alot of oily sauces.

All above complain advised to Mr Ahmet food manager who is very nice very cooperative man and he assist me alot for the food ,
Also Elena in reception is very good girl.

So if food improve people from Mediterrania will have muxh wnjoyable stat in tour hotel

Business

4/10

Poor

21 Dec 2019

Jeevan

Hotel is good ..beach hotel ...renovation is going on as wash rooms are not equiped with proper shower .

Overall hotel was good

Friends_and_family Family

6/10

Pleasant

04 Dec 2019

Verified traveler

Hotel has no competing facilities when compared to the similar ones

Leisure Partner

10/10

Exceptional

04 Dec 2019

Stacey

Great Room! Ocean is further away than expected.

The room was fabulous and newly renovated. We only had one patio chair, but they brought another one up right away. Beds were comfortable and the breakfast was good. Pool was refreshingly chilly, and the staff was super helpful and friendly. We were happy to lounge out by the pool, however the walk to the ocean is further than I expected. Once you make the walk, you will find it breathtakingly beautiful. Overall, it was a relaxing and enjoyable stay!

Friends_and_family Friends

8/10

Excellent

27 Oct 2019

robert

Hilton Salalah

Decent hotel

Self

8/10

Excellent

21 Oct 2019

Verified traveler

Nice hotel for a few days. Quite far away from the city, other shops, restaurants etc. However, there is a bus stop just out of the entrance and there seems to be taxis waiting 24/7 also

Leisure Self

10/10

Exceptional

08 Sep 2019

Verified traveler

The staff was very courteous and friendly..though this property is outstanding with amazing sea iews i still believe its not upto \"hilton standards\". Unfinished plastering work on the walkway could be seen. Rooms with amazing comfort and amneties but it lacked proper lighting controls. Overall a very good expirience at hilton

Leisure Family_with_children

4/10

Poor

17 Aug 2019

Verified traveler

All facilities are very old and poorly maintained. Food is expremely bad and crazy overpriced (do not even waste your time going for any on the restaurant). Reception staff is the only positive thing in the entire resort. At best it is a 3star resort which ruined Hilton name for me

Leisure Family_with_children

10/10

Exceptional

13 Aug 2019

Verified traveler

hotel in nice its has a good location concierge mr shakir was a wonderful person he was our virtual guide food was great

Friends

10/10

Exceptional

19 Jul 2019

Verified traveler

Very nice staff and they are always ready to help. Bell desk team Shakeer and Teja were good and friendly.
Danialo from front desk was very cheerful and professional.
Housekeeping, Room service and restaurant staff try their best to make you feel homely.
Overall great stay

Leisure Family_with_children

2/10

Poor

09 Jun 2019

GiovanyELi

pool timing up to 8:00 PM need adjustment as we are tourist during day visiting touristic places we will go back to hotel around 6:00 Pm so we cant enjoy the pool max up to 8:00 PM plus the birds so bothering so many birds on the pool even they mess up with the seats and whatever they can see big bird with noisy sounds

2.no alcohol serving or food serving at the pool only open night time so poor service

furniture of the room very old even the carpets it is over 15 years

AC always on and off

no AC in the corridor from elevator to lobby

club so small not even called club you can called bar better prices ok

not even valet parking i have to park the car myself no one assisted me in my luggage during check out

i am resident in qatar hilton Qatar is 5 starts completely different from Hilton Oman i feel i am in 1 star Hotel why i been charged big amount of 5 starts hotel

i am so disappointed from everything even the champ o and soap not good quality i believe that the management of hotel aware of this even they have shortage in staff everyone can notice this .

Leisure Partner

10/10

Exceptional

10 May 2019

Natalie

Fantastic service.

The staff is so friendly and so helpful - really the highlight of our stay. Right from when we arrived, our bags had been delayed by Oman Air, but of course the Hilton Staff took care of all the details and contact with the airline and we got our bags once they arrived. Check-in staff was fantastic as was every single member of the staff that we encountered. We were able to check-in well before the check-in time with no problem which was beyond appreciated. They were always sure to check if we needed anything. In the evening, the lady at the Mayfair Cafe prepared me a fantastic ginger tea in the evening. The food was tasty. The location of the hotel is a bit far from everything, a new hotel is in the process of being built next door, but given that many people hire a car and drive around its not a problem. The pool is nice but not the biggest.

Partner

8/10

Excellent

28 Mar 2019

Verified traveler

Very efficient stay

Very efficient stay. Staff at the buffet restaurant were very alert and attentive. Check-in and check-out was painless. Some rooms have been refurbished so these are very new and fresh.

6/10

Pleasant

27 Mar 2019

Verified traveler

Great and convenient location. Poorly maintained property and substandard outlets

Business Self

10/10

Exceptional

11 Oct 2018

KettyFerri

Hotel and services:excellent. Personnel very efficient and friendly. You felt as if your welfare were the most important thing for them. We will surely recommend this hotel to other people

10/10

Exceptional

05 Sep 2018

Murad

Old but well maintained hotel; super nice staff who are helpful. Nice pool, restaueants and cafe.

10/10

Exceptional

02 Sep 2018

Mike

The staff were really friendly and helpful. The view to the sea and the beautiful sandy beach was very nice. I had a good stay and lots of fun. Will return back for sure.

8/10

Excellent

27 Apr 2018

Fahad

Thanks

All good

6/10

Pleasant

06 Feb 2018

Verified traveler

Renovation work going on. We were not informed and over priced for low season

6/10

Pleasant

13 Sep 2017

Verified traveler

The hotel is a bit old. The front desk staff was nice fast. We had no other encounters with them later on. The pool has a round shape so it's recommended for people who really like to swim, because basically you just can't. Baby's pool was ok. The hotel has access to the beach. But right next to the hotel there are some major constructions so my advise is to book if possible on the other end.

4/10

Poor

19 Aug 2017

John

Disappointing

The hotel is ageing and looks not very well maintained. Nobody to greet you at the restaurant for breakfast: looks like anybody can can come in and out.
The pool is small but water is temperature controlled.
The room is OK except the bathtub: no water pressure and when you switch from tab to shower, water still runs out from tab.
On top of that, could not connect to Internet and nobody was able to fix it.
Not worth the price.

8/10

Excellent

09 Jul 2017

nice hotel

nice weekends

i enjoyed during weekend

Family

6/10

Pleasant

29 Jun 2017

Amie

Spacious room with fine view and near to ocean

Somewhat remote place, only one resort in that block.
Room was spacious, clean.
Usual class of amenities in bath room.
Limited bottle of complimentary water

Good ocean view, big sandy beach but it seems just natural not being managed.

Guest-oriented staff

Nice egg dish in the breakfast buffet

Children-friendly swimming pool

8/10

Excellent

22 Apr 2017

Tammy

Overall a nice stay with friendly service.

Staff was super nice but there is major construction going on next door and it overlooks the pool area so for a couple of days relaxing by the pool was accompanied by the rattling of jack hammers. Hotel is not super new, getting a little shabby around the edges, but in general, a decent place. Staff should make sure though that bottled water is replaced in the rooms daily as I generally do not drink tap water on vacation and some days there were be two bottles, some days one, some days none. Having the car rental on site was great and it was easy access. It does have a lovely view of the port so if that kind of thing bothers you, it might not be for you, but HUGE beach.

10/10

Exceptional

25 Jan 2017

LJUBOMIR

We will come back!!!

We like the place very much, good location and perfect beach!!!

Family

8/10

Excellent

22 Dec 2016

ishrat

The Hilton is a lovely hotel in a fairly central location to the sights we had planned to visit. The beach and pool area was beautiful. However be aware of the Mosquitos. We also found big black bugs in our room as we were checking out. Rooms are in need of some pest control.

Family

8/10

Excellent

18 Dec 2016

Verified traveler

nice stay on the beach

we had great time only for couple of days
the food in Al Maha was ordinary food nothing spectacular
staff were very friendly

10/10

Exceptional

03 Dec 2016

Verified traveler

I recommend this hotel to anyone who needs to travel to salalah.
Because it's very nice and clean however the location also nice in quiet area.
In my opinion the hotel needs to make an activity for guests. Like fishing and sea trips. And jet ski, aqua bisicle, kayak boats.

6/10

Pleasant

16 Sep 2016

Verified traveler

Tired.

Every aspect of this property is tired and dated. A complete refresh is required. However, as with other hotels in the region, staff very friendly and helpful.

10/10

Exceptional

15 Sep 2016

Stephen

Great hotel

Loved this place and a nice location. I loved it because the beach was not public so it made for great walks in the morning. Very peaceful and scenic.

10/10

Exceptional

15 Sep 2016

Graeme

Great location

Relaxing holiday, rooms with balcony and sea view, free car park provided

4/10

Poor

14 Sep 2016

Verified traveler

Not up to standard

The staff were friendly and did their best, but the rest of the experience was very disappointing. The hotel is damp and showing its age, the restaurants were under-staffed and the quality of the food on offer was generally poor. This was way short of expectation for a hotel charging premium rates.

6/10

Pleasant

13 Sep 2016

Sheraz

Nice hotel, but has no personality.

I try to stick to global brands but this time I think I made a mistake. Staff was overworked. Probably because it was high season. I paid for a mountain view suite but was given a parking lot facing room. I would consider it as fraud but I know Hilton will find ways to explain itself out of it. What a Shame. Kids club was nice. Parking was good. Location was decent. But you don't get the bang for your buck. Stick to one of the local brand resorts. They are much better.

8/10

Excellent

08 Sep 2016

MHD KHAIR

It was relaxed vacation but room window was not mirrors and therefore we couldn't keep the curtains opened to see the view during the day while we usually could do that in other hotels.

Family

6/10

Pleasant

15 Jul 2016

Verified traveler

Adequate for short stay

Adequate service and facilities for short business trip.

8/10

Excellent

14 Jul 2016

Nithin

Good stay for family

A very nice stay with family, good location and kids enjoyed the pool and kids zone which was good.

Family

10/10

Exceptional

12 Jul 2016

Verified traveler

Best nightlife in Salalah (although it's not so great)
The extra bed smelled but the friendly staff changed it right away

8/10

Excellent

20 Mar 2016

Mujahid

Satisfactory stay

It was a business two day trip. Comfortable no complaints.

10/10

Exceptional

20 Feb 2016

Verified traveler

Friendly Hotel , very close to the beach

Lovely hotel with excellent, friendly staff who are always eager to please. The rooms are spacious and well appointed and cleaned regularly with checks to make sure all is in order everyday. The gardens are well maintained and the restaurants offer an excellent choice of menu, The chefs are efficient as are the staff there.
An excellent experience overall :)

Family

8/10

Excellent

01 Nov 2015

Cecile

Central beach hotel

This hotel is located near the city centre yet on a large beach. The staff are more than accommodating and the food is top rate. My room was comfortable, quiet and spacious. The downsides were that the view from the beach was that of the heavy machinery at the port nearby. In addition, there is a new hotel under construction next door which could be a little noisy if your room backs onto the site. The hotel is a bit tired in spots and could use a renovation. In general, I would recommend this hotel but if you're looking for true luxury, try the Rotana which is further down the coast.

8/10

Excellent

08 Sep 2015

mardini

NA...,,,

I like hilton hotel, it's a clean hotel with quick and good services...

6/10

Pleasant

02 Sep 2015

Shailesh

No comments

Family

8/10

Excellent

25 Jul 2015

Alex

'A' Cool Hotel

Really Enjoyed the Beach which was never crowded like elsewhere. Beautiful Swimming Pool .. the kids loved it. Will always remember the lovely staff ... very pleasing & helpful in every way possible which is really worth appreciating. You will feel at home away from home in this one.

2/10

Poor

17 Jun 2015

Verified traveler

Very poor service

1. On arrival, no one To carry the luggage
2. I had booked for junior suite, but they allotted me facing parking lots and I have to change it & settled for deluxe room which is lower than my booking .
3. Takes several hours to come to clean the room.
4. The facility for health club very poor, no jacuzzi no steam room, only Sona room bearly fit for 1 person.
5. Upon departure, I called them to pickup my luggage, waited 25minutes, but no one appeared and took them by myself

8/10

Excellent

01 Jun 2015

Vedhee

Very random plan turned out so well!

Great property!!!! Lots to do within the hotel itself n excellent people n staff!

Family

10/10

Exceptional

01 May 2015

Bob

Excellent hotel. Hotel restaurants expensive, price does not match quality

6/10

Pleasant

13 Apr 2015

lamia

I stayed at the Hilton Hotel in Salalah for 2 nights. The staff were friendly, however the breakfast was very poor for a 5 star hotel and their Transportation service never showed up, and almost caused me to miss my flight! I was leaving Salalah on an early morning flight leaving at 5 am on April 13. I requested for a transportation service to be ready at 3 am to take me from the hotel to the airport for my 5 am flight. I confirmed with the hotel about this transportation the day before, and paid the 14 Omani Riyal Fee to the hotel. The day of my flight, I went to the reception and informed them about my transportation request, and I had to wait for more than 30 minutes for the bus that did not even show up. There were no Taxis available at that time of day, nor were there any other forms of transportation…I got frustrated in the thought that I would be missing my flight! Fortunately, there was a security man who offered us a ride to the airport! I paid for a service I did not get.

4/10

Poor

09 Apr 2015

Somerset

Could be a lot better

Sadly the plague of sand flies and mossies amongst other things spoilt our visit. There was no kids entertainment except a small kids room. The bar by the pool stops serving alcohol between 3pm and 6pm. The breakfast was good but the buffet evening meal was pretty poor on most days. Hotel transfer to/from airport is 0R7 per head (about £13) each way a taxi costs OR7 each way.
Very very expensive for a few days, minimum for family of 3 just for breakfast and evening meal is way over £100.

Family

10/10

Exceptional

26 Jan 2015

Bev

excellent

had a excellent experience the room was very clean, excellent customer service. slept well

4/10

Poor

29 Dec 2014

Verified traveler

Completely dissapointing

We stayed there for the Xmas night with mi husband and 2 kids. We were before at the Marriot but we thought the Hilton was going to be better so we check in specially for that day. When I arrived it was completely dissapoinitng and we were absolutely wrong about Hilton. The hotel seems a route hotel, ok a good route hotel. It is completely tired, they didn't renovate or invest money since it was built like 10 years ago. The lobby didn t look at all like a 5 star hotel! I would rate it a 3, the same as the common areas!

8/10

Excellent

21 Dec 2014

Eng

Nice hotel

Very nice hotel il recommend this hotel for next visit to salalah

6/10

Pleasant

08 Oct 2014

Dany

We arrived at 9.00 pm and our room was not ready. We had to wait for 30 mn at the reception. We had booked a non smoking, sea view King Hilton Deluxe Plus room. We were \"upgraded\" to a smoking Junior Suite with a view on the shuttle buses parking space ! We couldn't have the curtains opened as the drivers had a direct view into our room.Of course, on the next morning we asked to move out of the suite and were given a double room on the 4th floor but still smoking,no balcony, partly sea view on the port cranes, main view on the land and a ciment factory. However, we chose to keep the room as we didn't want to spend our short stay in packing and unpacking ! We were 7 friends spending Eid holiday together and out of 3 double rooms, only one had a nice balcony with table and chairs overlooking the pool and a view on the ocean. 5 of us were very disappointed and we won't go back to this hotel on our next stay in Salalah.

8/10

Excellent

08 Oct 2014

Verified traveler

Great Break!

Stayed in Hilton Salalah during Eid vacation, great getaway, very friendly staff. Hotel is situated away from the city which is great.

8/10

Excellent

12 Sep 2014

ZAKIR

Small but Good Property

The Hotel is very good with nice beach & views... Property seemed to be a bit on the smaller side and also nearby there is nothing... Good Gym, Pool & Restaurants!

10/10

Exceptional

09 Sep 2014

Verified traveler

Very nice clean hotel

Nice clean hotel
Very nice staf
Gym is small
Clean
Pool is very nice
Very generous

10/10

Exceptional

30 Aug 2014

Nawal

It was great staying in this hotel

It was grate. They needed more shops also it should not be expensive

10/10

Exceptional

26 Jul 2014

narasimhan

Nice hotel close to beach

The buffet was no good. Room service was ok with a variety of food items to choose from.

8/10

Excellent

22 Feb 2014

Bill

Very good location on a long sandy beach

Relaxing and enjoyable experience which was exactly what we wanted.

Partner

10/10

Exceptional

28 Dec 2013

Verified traveler

Nice and has all you need

Stayed 3 nights and they were really enjoyable. Swimming pool & beach. Restaurants and children play areas. Really nice.

8/10

Excellent

07 Oct 2013

Cynthia

Relaxing stay

The Salalah Hilton had everything I needed. A great pool, a clean room, great food and friendly staff. Some furniture was a little sun worn but otherwise everything was great.

Family

10/10

Exceptional

04 Oct 2013

Verified traveler

EXCELLENT

PERFECT AND I RECOMMEND IT WITHOUT DOUBT! IT IS A VERY QUIET PLACE NEAR THE SEA WITHOUT CITY NOISE!

8/10

Excellent

09 Sep 2013

Rayed

Nice!

Me and my friend liked our stay at the Hilton, and I would recommend it to travelers looking for a nice decent hotel located not far from most of Dafar's best attractions.

Family

4/10

Poor

16 Aug 2013

Harry and Debbie

A 5 Star that should be a 3 Star

My wife and I were disappointed with the Hilton, Salalah. Oman. For the more than $320 USD per night and the 5 star rating we expected much more. The rooms were average 3 star quality. The service was poor. We ordered 2 cappuccinos from room service at 4 PM and were told the coffee machine is off and to call back around 6 PM when they plan to turn the machine on again. We paid extra for a sea view and got a palm tree view and a screaming kids play area view. The staff tried but I feel like they are not supported by management to be able to provide 5 star service.

6/10

Pleasant

15 Aug 2013

Joe

I was expecting a 5 stars hotel rating. By standards of other 5 stars hotels, I rate more like a 4 stars. Amenities are poor. No WIFI connections in the rooms and very limited coverage in the lobby are with a snail speed. A real disappointment for a five star rating.

8/10

Excellent

13 Aug 2013

Richard

Good base for exploring the Salalah region

Last minute Eid holiday booking travelling and as a result very expensive - over £700 for three nights, no breakfast. Hotel location was outside of Salalah and I was very relieved to have booked a hire car. Plenty of parking. I expected the location (out of town with distant views of Salalah docks), which wasn't a problem for me as I wasn't hanging around the hotel in the day. Nicely finished hotel - wide corridors, large rooms, comfy beds, good sized tv in the bedroom etc. Pool was very clean, but a bit smaller than I expected. The pool side bar appeared to have been abandoned, hence my rating of \"ok\" for the upkeep of the hotel. Internally everything at the hotel was clean and spacious. Very easy access to the beach. Staff were very friendly and responded to every request promptly (extra pillows, ice-cream not on the menu etc). I am not sure I would recommend this hotel as a romantic weekend away, but it is an excellent base for exploring the wider region in the Khareef and I would happily stay again.

8/10

Excellent

17 Apr 2013

Sam

Good hotel, friendly staff

This is nice hotel for Salalah which does not have high hotel standards, The staff are very friendly especially the front desk (Diana and Jose). The bank they have is very loud and can be heard from all over the hotel. This was slightly annoying for both guests and staff.

Family

4/10

Poor

09 Apr 2013

Sandy

In no way can this be considered a 5 star hotel

This hotel is punching above its weight if it insists on being classed as a 5 star hotel. It is already looking and feeling tired and the staff seem to personify there surroundings. Staff were on the whole pleasant but an undercurrent of apathy toward guests and a handful of down right rude staff made the experience a chore rather than a pleasure. The arrival of a large contingency of cruise ship passengers was enough to buckle an already poor level of service in the restaurant and bars but was seen as a suitable excuse. Surely if you are going to suddenly flex the number of guests using the facilities you have to flex the number of staff to look after them.... not at the Salalah Hilton! A middle of the road hotel not deserving of its room rates or stars. Sorry.

Family

6/10

Pleasant

09 Feb 2013

Verified traveler

Overall…not a bad stay

The hotel could use some touch ups here and there. The bed wasn’t as soft as I would have liked for it to be, but the room was cozy, spacious, and clean. The food in the hotel club was excellent. I ordered a cheese burger from the late night room service menu and it was delectable. Two thumbs up! Upon check in I was greeted by a friendly receptionist who went out of her way to assist me with my reservation. There was a gift shop for souvenirs, a mini mart for snacks and toiletries. The hotel is located right off the beach. The pool has a slid and the bar has a hookah guy. Nothing was located around the property but the cabs will take you just about anywhere you want to be.

Family

10/10

Exceptional

08 Jan 2013

annie

really nice hotel

great hotel exceptional staff very helpful would highly recommend

10/10

Exceptional

04 Dec 2012

Ashraf

Gig Rooms

Everything was wonderful. Nice & friendly staff. Good location and very wonderful climate.

10/10

Exceptional

14 Oct 2012

Denise

relaxing resort

The stay was great! The hotel and amanities were very nice and the breakfast buffet delicious! the taxi service from the hotel should be closer viewed by the hotel. Considering that it is a 5* Hotel they should not allow dirty taxis pick up guests. Also guests should be informed about the taxi rates. Service at check-in and check-out was very good as well as in the restaurant and pool area. the proximity to the port does not offer the nicest view but is also not disturbing. rooms close to the elevators are not so convinient due to the music and the noise of elevator. but as the rooms are quite big it's ok.

8/10

Excellent

12 Oct 2012

Verified traveler

I remember mfirst stay seven years ago the hotel was new back then and nothing had been renewed.comparing the services with another five stars hotel in the same area they are a bit advanced upon your hotel because they provide wi fi service even in your bed. i like to stay at hilton because its quite and simple. the food was great. thank you

4/10

Poor

03 Jan 2012

Verified traveler

hilton experience

staff laid back.not upto hilton standards.there was no one to help us with our bags.we did not get comp breakfast.

6/10

Pleasant

10 Nov 2011

Martina

Nice beach location, but....

For a Hilton 5* beach hotel, we were unhappy with a few things - Charge for internet in room!!!! No hotel info in room about what facilities/restaurants etc available and the opening times. No TV channel list..., daily newspaper not recieved in hotel until 11pm NIGHT!!!! No male spa for massage or treatments. Otherwise the Hotel staff very friendly and helpful. Nice place and location ok if you get a sea view. You need a car to get around. Lots to see around Salalah.

6/10

Pleasant

03 Sep 2011

Steve

Trip to Salalah

Friendly staff and efficient check-in. Our room was comfortable and quite spacious. Decent size swimming pool but uncomfortable sunbeds. We ate a number of meals at two of the restaurants and overall the food was quite disappointing . Breakfast service was very slow during the Eid break. A welcoming hotel overall with a beautiful natural beach but because of the inconsistent quality of the food it did not quite provide value for money.

6/10

Pleasant

14 Aug 2011

Tarzan

The Hotel Hilton in Salalah

I stayed with my family during Ramadhan. Dinner quality was lower than our expectation. I didn’t get any information from the hotel that swimming pool was not available. It was under repairs. However, I was stratified with cleanliness and comfort of rooms.

8/10

Excellent

11 Aug 2011

Patricia

R & R during the rain

The weather was rainy and foggy. The rooms smelled a little damp due to all the humidity. The pool area was nice as was the morning breakfast (which was included). The lobby and the staff were excellent! and the coffee shop where you can get wireless was a great place to relax. The trip was impacted by the weather....so we really didn't do much.

Partner