Name: Sternwheeler Hotel Conference Ctr TrademarkWyndham
Address: 201 Wood Street, Whitehorse, Y1A 2E4, CA

10/10

Exceptional

17 Jul 2026

Tito

The breakfast was fresh however they have a large group of over 100 people going at the same time for the breakfast buffet and I was not able to enjoy it or choose the items I wanted to eat. For a group that size a different room should have been set-up.
Parking was limited but the staff assisted us with the issue.

Family_with_children

10/10

Exceptional

17 Jul 2026

George

Outstanding accommodations, centrally located, great restaurant, update room, excellent value.

Self

8/10

Excellent

16 Jul 2026

Joanne

Disappointed about breakfast. I don’t mind paying, but for $20, I would expect a buffet with more than just steam tables of precooked food.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Dorianne

Quiet and nice room and clean. Staff wasn’t always around when you went to the front desk. Great location

Friends

8/10

Excellent

14 Jul 2026

Joyce

Clean room, helpful staff

Partner

8/10

Excellent

14 Jul 2026

Kurt

Good clean, busy hotel. It is showing its age. Rooms were clean and comfortable. The lobby could use some updating. Staff very very helpful.

Partner

6/10

Pleasant

13 Jul 2026

Jeremy

Air in room was very dry despite cool rainy weather. Not something I usually notice but it was very noticeable.

Self

10/10

Exceptional

13 Jul 2026

Natasha

Clean room friendly staff

Family

6/10

Pleasant

13 Jul 2026

Ian

Ok place to stay, over priced though. Noisy hallway floors.

Self

8/10

Excellent

10 Jul 2026

Kelly

Staff were excellent and location is convenient

Partner

8/10

Excellent

09 Jul 2026

Katherine

My stay was good. Everything went well.

8/10

Excellent

07 Jul 2026

Tom

A little pricey but a clean and dependable hotel.

Would stay again.

8/10

Excellent

07 Jul 2026

Curtis

I stayed here for 5 nights on a recent trip to Whitehorse. I chose this hotel for the location and it was great as so much stuff was within walking distance. Many restaurants, the river front, the McBride Museum all within 1 or 2 minute walk. My room was very clean and comfortable, only thing was the bathroom was a bit crowded, but that's a minor issue. Bed was comfortable, AC worked, TV was good. Had a fridge and a microwave which was nice. Not super upscale, but good location and I would stay again if I was back in Whitehorse.

Self

6/10

Pleasant

01 Jul 2026

Ian

A fine experience, nothing amazing but nothing terrible. A little bit noisy with people on the floor above.

Self

2/10

Poor

01 Jul 2026

Jennifer

For a hotel that size, they have little to no parking. Who wants to walk 3 blocks to park. Or wait for free street parking after 6pm. We had a loaded car for a move and did not feel comfortable leaving it 3 blocks away or in street parking.

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Paul

Property was great for us. We stayed one night and it was easy to check in and out. Everything worked great in the room and the airport shuttle was on time. The shuttle has multiple stops.

8/10

Excellent

28 Jun 2026

Judy

The hotel and the staff were great. The number of parking spaces was appalling.

Friends

10/10

Exceptional

25 Jun 2026

Sherry

Clean room, convenient location. Not enough parking- first come, first serve.

Partner

10/10

Exceptional

23 Jun 2026

Linda

The hotel itself was excellent! Only concern was lack of parking availability. Had to park a block away at a meter & had to go out st 8am to plug meter or be ticketed.

Partner

8/10

Excellent

21 Jun 2026

Marilyn

Little pricey for the quality of this hotel.

Friends

6/10

Pleasant

14 Jun 2026

Dale

There is barely any good parking, thats my only complaint. Other than that very clean rooms and the staff was very friendly.

Pet

8/10

Excellent

07 Jun 2026

Samuel

Room was solid, bit of a weird old smell though, probably due to how old the building is, slept pretty good regardless.

Self

6/10

Pleasant

06 Jun 2026

Cathy

Good location

Self

8/10

Excellent

05 Jun 2026

Jacqueline

Staff was wonderful, restaurant was great over all a great stay.

Business

10/10

Exceptional

04 Jun 2026

Ashley

Nice, clean room, friendly staff

8/10

Excellent

29 May 2026

Sidney Lawrence

Room/lobby was OK. Felt like it had seen better days. In a good location. Would stay there again

Friends

6/10

Pleasant

29 May 2026

W Robert

This an old downtown Whitehorse property. The building feels like they attached old man camps together and added some gingerbread. The adjacent dining option was fair, no breakfast included. It was pet friendly and that is why I booked. There are probably better options in Whitehorse. The staff was helpful and the building is a short walk to other restaurants

Pet

10/10

Exceptional

24 May 2026

Bonnie

This hotel and the others in this town were all 3-4 star at best. They were comfortable but not upscale. This is a mining town in the Yukon so with that in mind I enjoyed my time at this hotel and it was close to shopping, restaurants etc. The room was large and comfortable so yes I would stay there again

Self

8/10

Excellent

19 May 2026

Shane

Everything was great.

Business

10/10

Exceptional

19 May 2026

Brandon

10/10 highly recommend. Close to everything. Clean.

Pet

10/10

Exceptional

04 May 2026

Don

Was in and out. Room was fine.

Self

10/10

Exceptional

04 May 2026

Alfons

Centrally located and ideal for the business travellers. The restaurant in the hotel is excellent for dinner and there are lots of breakfast and lunch option nearby.
The hotel's airport shuttle service makes it easy to get to and from the airport.

Self

10/10

Exceptional

04 May 2026

Isabelle

Great location to visit the old section of the city (with great restaurant options). Great and helpful staff.

Business

8/10

Excellent

30 Apr 2026

Regan

Decent place, but... Room was not well cleaned. Hair on the vanity. Barrette left on the floor. The property has some age on it. The floor in my room was uneven. Only one elevator in operation. I would still consider staying here again. Location is really good.

Self

8/10

Excellent

03 Apr 2026

Kyle

Very clean and comfortable. We really enjoyed our stay overall, and loved the proximity of the hotel to everything. The only downside is the parking situation. There are very limited spots, and once all of the them fill up you are forced to pay to park at a meter. This means you are not guaranteed parking, even as a paying hotel guest. Other than that, the property was very nice.

Partner

6/10

Pleasant

26 Mar 2026

Robert

Property was well located in the town. The interior common areas were a bit worn, I understand it is the North Tundra and due to inclimate weather the carpets take a beating. Room was clean and had all the necessary items. Heater worked great. The staff were helpful, knowledgeable , and kind, they get the highest marks.

Partner

8/10

Excellent

23 Mar 2026

Jimi

Reasonable room

Self

10/10

Exceptional

22 Mar 2026

Annie

Clean comfortable peaceful stay!

Self

6/10

Pleasant

16 Mar 2026

Matthew

While perfectly functional, my advice would be to spend a bit more and stay at nicer hotel in the same area. The whole hotel is in desperate need of updating and a refresh and I think the state of the place has led the cleaning staff to become complacent. Desk staff were hit or miss. Some were energetic and helpful while others either didn’t have a clue or a care. If you take the airport shuttle be aware both coming and going the drivers were loath to get out of their vehicles and at the airport it was the shuttle driver for the Edgewater hotel who had to show us where the other driver was waiting outside. Having said that, you get what you pay for. If you can get a good deal on staying here then take it!

2/10

Poor

16 Mar 2026

Jean

Clean rooms, laundry

Family

8/10

Excellent

15 Mar 2026

Annette

The room was clean and the bathroom has been renovated. Staff was friendly. Overall the hotel is old but clean

Friends

8/10

Excellent

12 Mar 2026

Geoffrey

Staff was friendly and helpful. Stayed in the 1 bedroom suite. Room was clean and comfortable. The jacuzzi tub was awesome and fits 2 people easily! The furniture was nice enough. The \"kitchenette\" was largely underwhelming. The suite is located at the end of the hall so very quiet. Good parking for being downtown and a number of plug ins for the vehicle which was a bonus. It was -33 the morning I left so my rig might not have started if it wasn't plugged in. I have stayed in this building over the years under different names and management and give the Sternwheeler a solid 4 stars as of March 2026.

Partner

8/10

Excellent

04 Mar 2026

Louise

Yes

Self

8/10

Excellent

03 Mar 2026

David

Very nice place

Partner

10/10

Exceptional

26 Feb 2026

Marc

Clean room

Self

10/10

Exceptional

20 Feb 2026

Yuliya

The staff was very communicative with my needs. Really appreciate the amazing stay

Self

6/10

Pleasant

07 Feb 2026

Ian

Room was ok, heater was pretty noisy, otherwise a fine stay

Business

8/10

Excellent

31 Jan 2026

Louise

Great room and the food so good

Leisure Self

10/10

Exceptional

27 Jan 2026

Anna

Great size room, friendly front desk! We enjoyed our one night stay at this hotel. The airport shuttle was very convenient and easy to use - would stay here again!

Leisure Partner

10/10

Exceptional

26 Jan 2026

John

Clean room, efficient reception staff, considerate room servicing people

Leisure Self

10/10

Exceptional

25 Jan 2026

Dhwani

Good Rooms

6/10

Pleasant

29 Dec 2025

Jiahui

Changed 2 rooms to get a normal function well room.

Leisure Family

6/10

Pleasant

10 Dec 2025

Roberta

Staff was very friendly. The room clean the bed on the hand needs to be replaced very old and not at all comfortable.

Business_and_leisure Self

6/10

Pleasant

06 Dec 2025

Michael

Shuttle service was good. Staff friendly. Stayed 4 nights and didn’t get a room clean

10/10

Exceptional

03 Dec 2025

Brook

clean room

8/10

Excellent

10 Nov 2025

Robert

Nice front desk staff, convenient location.

8/10

Excellent

17 Oct 2025

April

Check in was quick and the staff was pleasant.
Room was clean with comfy beds.

Business_and_leisure Family

10/10

Exceptional

13 Oct 2025

Cindy

My room was cozy, comfy and clean! My bed was firm - my preference in beds. Always appreciate the Sternwheeler, their flexible/late check-ins and friendly staff. Great food in their restaurant too! This quirky floors hotel is a welcome reprieve for weary travellers and tourists. :)

Business

8/10

Excellent

11 Oct 2025

Christopher

Convenient location, compared to some other hotels in Whitehorse it was like being under the cone of silence as far as noise level. Very clean.

Business

10/10

Exceptional

10 Oct 2025

ASHLIN

The staff was exceptionally welcoming and helpful in coordinating the airport shuttle. Our best experience was at the restaurant where we enjoyed a night cap, and the bartender was knowledgeable and very friendly. She really went out of her way to welcome us despite having large groups that she was also taking care of.

Leisure Partner

10/10

Exceptional

26 Sep 2025

William Henry

Nice place. Clean. Appreciated the free shuttle.

Leisure Partner

6/10

Pleasant

22 Sep 2025

Timothy

Restaurant quality was poor. Breakfast buffet was not good and very overpriced.

Leisure Family

6/10

Pleasant

20 Sep 2025

Greg

Overall, a good hotel... Best part by far was the location - near transit, the river (incl. walking paths), and lots of restaurants. However, while I booked a mobility accessible room by accident online, they only had one apparently and already gave it away; for people needing that, you may want to get something in writing. The room was generally quiet, but a) the HVAC system and other 'utilities-type' noises were loud when they kicked in, and b) the bathroom door did not close at all. Small note: seemingly a lot of cigarette smokers staying there, so the hallways and elevators always stunk.

Leisure Partner

10/10

Exceptional

18 Sep 2025

ros

Central to all the town .food was great and excellent service

Leisure Self

10/10

Exceptional

08 Sep 2025

Verified traveler

Older hotel thats been remodeled. Floors were uneven and sloping. Someone with mobility difficulties may have issues.

Self

10/10

Exceptional

01 Sep 2025

Jessica

Beautiful rooms, Great Location. Elevators doors are locked for safety.

Leisure Partner

8/10

Excellent

31 Aug 2025

Hazel

Was a pretty good experience. The shower was very noisy, it sounded like a whistling kettle, but otherwise it was a good stay.

Friends_and_family Family

10/10

Exceptional

16 Aug 2025

Verified traveler

Friendly staff.

Leisure Family

8/10

Excellent

11 Aug 2025

Janine

I stayed for work. Good location. A bit run down in the lobby and hallways. A musty smell in the hallways. Room was ok

10/10

Exceptional

08 Aug 2025

Kenneth

Convenient dowtown location. Airport Shuttle

10/10

Exceptional

07 Aug 2025

Yushdeep

Staff was super friendly and great and helpful. They made our stay very pleasant. Would definitely recommend.

8/10

Excellent

06 Aug 2025

Brad

Very clean room and helpful staff

Leisure Partner

6/10

Pleasant

06 Aug 2025

Amanda

The floors throughout are all uneven and quite risky

10/10

Exceptional

30 Jul 2025

Juan G.

Excellent

Leisure Partner

8/10

Excellent

27 Jul 2025

Satomi

しゅー

Business

10/10

Exceptional

14 Jul 2025

Andrea

Charming old hotel

Great hotel right in the heart of Whitehorse. Super easy to walk to the river, shops and dining. Very friendly, attentive staff. I had a few special requests to be sent to our room and they kindly obliged. My only comment would be to have a few more garbage cans in the lobby area and outside.

Friends_and_family Family

8/10

Excellent

11 Jul 2025

John

Last minute

Good hotel just off the main drag. It’s a little worn, but still comfortable. While other hotels offer a bit more as far as amenities go, if you get it for a good price, it’s worth it.

Business

8/10

Excellent

11 Jul 2025

jina

My star was nice and comfortable

Leisure Self

6/10

Pleasant

09 Jul 2025

Steffie Kate

A

8/10

Excellent

04 Jul 2025

Lawrence

Very clean and great staff. Only odd thing was no thermostat to control room heat or AC.

Leisure Self

8/10

Excellent

03 Jul 2025

Mothukuri

Hotel and rooms were great! The only downside is limited parking spots and Price for stay.

Leisure Friends

8/10

Excellent

01 Jul 2025

Kenneth Gary

Room was nice, friendly staff and the restaurant is excellent. The parking situation is bad, only about 18 spots in a very cramped lot. BUT - we parked on the street right below our room and had no issues. Go to the visitor center and get a 3 day street parking pass for free. It's also free overnight and only 50 cents and hour during the day so its cheap. I would have liked to know ahead of time about the parking and only found out about the visitor center pass from staff at a local outfitter, the hotel never mentioned it. I would stay again, the hotel itself is good.

Leisure Family

10/10

Exceptional

01 Jul 2025

Michael

Great place to stay! Clean and staff were friendly

Business Pet

4/10

Poor

30 Jun 2025

Steve

Only cleaned the room every other day.

Leisure Family

10/10

Exceptional

28 Jun 2025

Haley

Nice hotel and service

Leisure Partner

8/10

Excellent

27 Jun 2025

Jody

This is a larger hotel with a restaurant attached. We ate there one night and it was good. The hotel is older but our room was updated, clean and comfortable. The two items that could be worked on would be more hot water available at peak times and the ac unit was quite loud( but effective!). We stayed twice and would stay again.

Leisure Partner

8/10

Excellent

25 Jun 2025

Reno

The property and staff are nice. Good place to stay when in Whitehorse

Business Self

10/10

Exceptional

21 Jun 2025

Terence

Clean and comfy room

Business_and_leisure Family_with_children

10/10

Exceptional

18 Jun 2025

Eric

Friendly staff and great location.

Leisure Family

10/10

Exceptional

17 Jun 2025

Florence

Amazing place to stay at.

Leisure Self

10/10

Exceptional

15 Jun 2025

Wayne

Nice place to stay.

Leisure Partner

6/10

Pleasant

15 Jun 2025

Cheryl

The staff were very friendly I just thought the areas inside and outside need updating.

10/10

Exceptional

13 Jun 2025

KRYSTLE

They were very hospitable! Nice clean rooms and friendly staff. The only thing I would recommend is having 24/7 complimentary coffee for guests who arrive late or are leaving before breakfast.

Business_and_leisure Family_with_children

10/10

Exceptional

08 Jun 2025

LeAnn

Clean, friendly staff, restaurant has great food

Leisure Family

8/10

Excellent

26 May 2025

Carol

The only thing missing was hand cream/lotion in the room. All hotels usually provide hand cream, & I really missed not having any. Otherwise the place was great. Staff were amazing.

Leisure Partner

2/10

Poor

22 May 2025

Verified traveler

Poor Room Location

I paid extra for a suite, the room was nice but it was located right above the main lobby doors. I heard the front doors open and close every single time. Ended up having a horrible sleep.

Business

10/10

Exceptional

16 May 2025

Melissa

Everything was good. Rooms are nicely updated

Business

10/10

Exceptional

11 May 2025

Greg

Great place to stay