Name: Canadas Best Value Inn River View Hotel
Address: 102 Wood Street, Whitehorse, Y1A 2E3, CA

8/10

Excellent

15 Jul 2026

Colin

It was pretty good.

2/10

Poor

12 Jul 2026

Cynthia

Very old. Carpet needs cleaning. Furniture sticky. Noisy. I had second thoughts of staying when we walked into the lobby. No plans to stay there again.

Pet

6/10

Pleasant

11 Jul 2026

adam

2 star hotel. Worked for what we needed High pressure cold showers kinda sucked. Great location

Family_with_children

8/10

Excellent

11 Jul 2026

R

When I reserved a room, the website provided a very good looking picture and the room was exactly what the picture protrayed. However, when arrving to the property, the building looked very old, run down and the area around it was sketchy. Multiple drug users, with a worn down exterior, out dated and somewhat worn down lobby and hallways worried me.

However, I was pleasantly surprised about the cleanliness and comfort of the room. Very clean and quiet. Parking was not easy but found a spot.

Friends

2/10

Poor

08 Jul 2026

Rita

Whole place smelled like stale cigarettes. Good location but don't recommend

Partner

2/10

Poor

08 Jul 2026

Chelsea

The room was filthy. There was visible dirt and grime throughout, the bathroom sink and shower were dirty, and when I pulled back the sheets, I found what appeared to be bed bugs. There was absolutely no way my children and I could stay in that room.

I immediately contacted the front desk and was told to contact Expedia. Based on my conversations with both the hotel and Expedia that night, I understood that I would be charged for the first night but refunded for the remaining unused nights. Unfortunately, after leaving the property, I lost cell service and was unable to continue the chat with Expedia.

The most upsetting part was that I was prepared to sleep in my vehicle with my two children because I felt that was safer than staying in the room we had been assigned.

I have photographs documenting the condition of the room and have filed a complaint with the appropriate health authorities.

My advice to anyone considering this hotel is to look carefully at recent reviews and not rely solely on the photos in the listing. In my experience, the property I arrived at did not accurately reflect what was advertised.

Family_with_children

2/10

Poor

06 Jul 2026

TANYA

NO HEAT.
NO HOT WATER.
Was told by front desk that the heat is turned off in the summer. But it snowed last night and my room is freezing.
No hot water.
I was told that lots of rooms having showers so it must have run out.
I have called t

4/10

Poor

06 Jul 2026

Darrell

Cheaply done. Linoleum in the showers. White silicone on wood, and biege walls. A little thought and a bit of care could of made a cheap fix not look sloppy. But no care was taken, and it looked trashy.

Friends_and_family Family

8/10

Excellent

06 Jul 2026

Michelle

Super sufficient budget hotel. The view of the river and the mountains makes up for the aging building. The staff was great--very helpful, polite and responsive.

Self

8/10

Excellent

05 Jul 2026

Chris

Unique and charming. Close to downtown and the river.

Partner

10/10

Exceptional

03 Jul 2026

Kayden

Great place to stay, no complaints

Self

4/10

Poor

02 Jul 2026

Tom

Don’t recommend

6/10

Pleasant

01 Jul 2026

Sharon

Parking is limited. The room was older which is fine, but it was not cleaned properly. Also note the hotel website claims they offer breakfast during the summer season. This is not true.

6/10

Pleasant

01 Jul 2026

Mike

Very, very basic. Inexpensive and good location but an old, tired facility.

Friends_and_family Friends

6/10

Pleasant

28 Jun 2026

Ryan

It’s an old motel and it shows.
The room smelled of stale tobacco smoke. That’s a big turn off for me.

Family

4/10

Poor

27 Jun 2026

Marjorie

This property needs some major upgrades. The bathroom especially needs to be renovated. The drain in the sink and tub were both rusty. The water took forever to drain from the tub because it was clogged with hair. I could see the hair in the drain but wasn't doing their job for them without rubber gloves. There was mold around the tub surround and cracked silicone. The towels and wash cloths were small and thin. The sleeping area was better but the curtains also need to be replaced. The king size bed was good and linen clean. Pillows were also good. They were larger body pillows. The pictures on Hotel.com are deceptive.

Partner

2/10

Poor

25 Jun 2026

Natalie

I'm afraid I cannot recommend this hotel. First, the WiFi is NOT secure, so no traveler is safe using the network to check a bank balance, for instance. Second, although my room did have (as advertised) TV, microwave, refrigerator, and coffee pot, nothing but the TV and fridge were plugged in BECAUSE THERE WERE NOT ENOUGH OUTLETS TO ACCOMMODATE THE REST. The cable to the cable TV box was shredded and not able to be attached to the wall. There was also no outlet for a computer or a phone charger at the desk, although there was an outlet in a bare corner where I ended up setting my phone on the floor with a charging cord. Furthermore, the hotel is located in a part of town where drunk people walk around shouting at all hours, and when I went to the parking lot to get something from my car (middle of the day) a small crowd of them followed me from under the hotel's roof overhang to ask if I had a cigarette and to offer me whiskey from a Sprite bottle. I wish I had stayed at a chain hotel.

Family_with_children

6/10

Pleasant

25 Jun 2026

Kristen

The smelliest room I have ever stayed in. Bar near by has lots of people very drunk near the hotel, parking wasn't guaranteed. Poor communication about staying with pets and length of stay with them

Pet

8/10

Excellent

24 Jun 2026

Evie

Beautiful location and decently clean. The view from the window facing the river was so gorgeous. The beds were not the most comfortable but the sheets were clean and neat. With no air conditioning it does tend to get pretty warm if you are staying in the summer even with the window open. Unfortunately you can hear a lot from other rooms around you as well as if anyone walks through the halls. We stayed in a room on the second floor of this two floor hotel and somehow it sounded like there were people above us sometimes. The sushi restaurant attached is super convenient and very delicious. Unfortunately we had to push a little to get full room service as when we asked the first time all they did was give us new towels but after finally getting full room service the room was nice and tidy. The fridge keeps things very nice and cold with a small freezer which was a nice surprise. Staff was kind and helpful. Overall a nice place to stay with nice looking rooms in a beautiful location with trails, paths, parks, stores, and museums close by. Would definitely stay there again.

Partner

4/10

Poor

24 Jun 2026

Sarah

The building is in a good location. It's definitely very dated. Staff were great. Our big issue was that the room was incredibly hot. There is no a/c. The window opens, but the curtains block all the air that comes in.

Family

6/10

Pleasant

24 Jun 2026

Mark

Replace everyone

8/10

Excellent

21 Jun 2026

Bruno

Somebidy told me it‘s not reslly nice but to me it was ok

2/10

Poor

21 Jun 2026

Rodney

DO NOT STAY HERE!! I felt unsafe! The beds weren’t meant for sleeping if you get my meaning. Also no air conditioning. A real dive. Tuck your head and run!

Partner

2/10

Poor

20 Jun 2026

David

The location of this hotel is ideal. The state of disrepair that it is in makes it a poor choice to return to. From holes in walls, to evidence of smoking in the room, to a broken entrance door, it is not a welcoming place. The staff were courteous and helpful, but the building maintenance has been neglected. It is disappointing to see a place that there is no pride left.

Self

4/10

Poor

20 Jun 2026

Larry

Property is convenient but very old and worn. They need to do updates especially in the rooms. Walls dirty, bathrooms old taps leak need new tub surround. We will not stay here again

Partner

6/10

Pleasant

20 Jun 2026

Dennis

There rooms are low quality and need a lot of maintenance or remodeling. The first room was given to us, but no outlets around the beds, and the light between the beds was not even plugged in or working because of no outleta.The second room had no plug outlets around the beds either and the light between the beds was not plugged in and as well. It took a third room for us to get with plugs and light's working.
The staff was good at working with us to get a room with outlets and lights that work.
There's no breakfast offered at this facility. And outside a lot of homeless and run down stuff. And was offered drugs, as well a blocked around the facility.
Also was on the 2nd floor and the window was open, and during the night, you could hear people fighting below our window.

Family

4/10

Poor

20 Jun 2026

LARRY

Very run down and dingy place. Definitely a fire hazard as well. Had extension cords running all over the place. To turn on light in room had to move nightstand. Caulking coming off in shower. Just a very dirty place. No parking!!! Shared a lobby with a night club that was loud. As soon as we got out of the vehicle people were yelling and harassing us. So makes me think not a good neighborhood. I would not recommend this place to anyone.

Family_with_children

8/10

Excellent

19 Jun 2026

Daniela

Room was clean. Laundry was convenient. However the room was insanely hot, not warm, hot. It’s the middle of June, and there is no A/C or heater, understandable, but not even opening the window helped. Everyone woke up dehydrated :(
Everything else was good.

Family_with_children

6/10

Pleasant

18 Jun 2026

ADRIAN PETER

Pros- cheap, close to city centre, large room
Cons- very dated, fittings in poor condition, no carpet in room, mouldy sealant in bathroom, dubious electrical fixtures, sink overflow drained onto floor

Self

8/10

Excellent

18 Jun 2026

Catherine

Easy check in, helpful staff. Some transient activity on the property, but quiet and respectful. Room was very clean and spacious. Parking is a little tight if you're driving anything bigger than a pickup. Good value.

Pet

4/10

Poor

16 Jun 2026

Val Marie

The property is very long in the tooth. It is in desperate need of a face lift. We stayed 2 nights (prepaid) on each end of a tour we were taking out of Whitehorse. The first room (double) was surprisingly quite nice, nice bed linens and very comfortable beds. The bath room was less than desirable. Neither my husband nor I took showers. Had our room not been prepaid for our return stay I would have cancelled our reservation. The second room had one bed (our choice) but the room was musty smelling, the bed linens were definitely not as nice as our first stay. The floor in the room squeaked when you walked on it and the bed felt like it had bed springs. It also squeaked with every movement. Once again the bathroom was less than desirable so showers were not taken. When asked by a local where we were staying we were told that she had heard good and bad things about the hotel and she hoped we would lucky enough to have a good experience.
We chose this hotel because of the positive reviews. There were only a couple of negative ones. Having stayed there I have no idea how someone could give it 5 stars.
I don’t usually give reviews but for this hotel I feel I need to. There are many other hotels in Whitehorse, one of which we stayed in prior to the start of your (booked by the tour folks) which was very nice. Sorry, but I can’t in good conscience recommend this hotel.
Front staff were very friendly and helpful.

Partner

6/10

Pleasant

14 Jun 2026

Adrian

If you’re looking for cheap and cheerful this is the place for you. Don’t expect perfect facilities . The advert shows a dining room but there are no dining facilities. The rooms are clean but basic with microwave and coffee machine. Bathroom fittings poor quality with cracked tiles and mouldy sealant. You get what you pay for.

Self

6/10

Pleasant

12 Jun 2026

Fred

Tuff area of town. Enjoyed the river view. Room was fine.

Partner

2/10

Poor

11 Jun 2026

Kelvin

Shower surround was linoleum and now sealed. Bathroom floor was soggy and moldy under flooring. Run down building but the sheets were clean.

Friends

4/10

Poor

10 Jun 2026

Chad

Only amenity i saw was an ice machine but the positive side of things, they actually had more coffee condiments out then just for 1 day. Someone thought it was a good idea to use sheet vinyl as a wall surround for the shower. Never seen that before, but anything can happen when you claim to be Canada's most affordable motel

Family_with_children

4/10

Poor

10 Jun 2026

Tyrell

Room was clean enough I guess but no ac in summer, my room was an oven and it was horrible maintained

Business

4/10

Poor

05 Jun 2026

PAUL

Yikes! I get that this is Whitehorse Yukon, but sheeesh!

Self

10/10

Exceptional

03 Jun 2026

PAUL

This was a pet friendly hotel, my daughter and her family, and my husband were moving them from Fairbanks, AK to Battletown, KY. They had 3 dogs, a cat, and a kid.
The rooms were large, and well kept. Close to restaurants, the Yukon River walk, and amenities.
The staff helped us out when leaving. They were 45 minutes away, and realized neither had put their cat in the car. She called panick stricken, I contacted the front desk, the attendant immediately checked the room. He was under the bed. She secured the room, advised housekeeping to remain out until they returned. This is one of my daughter's babies, she was thrilled.
Great job and THANK YOU IMMENSELY from the Peck/Karness families.

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Linda

The hotel is old but the rooms were clean and comfortable. As senior citizens we found the lack of an elevator wasn't the best for taking our luggage to our second floor room. Staff member, Daniel, was extremely helpful getting out tv to work. The downtown location is ideal for shopping and walking alongside the river.

Partner

10/10

Exceptional

02 Jun 2026

Kelsey

The staff were absolutely amazing and very helpful. The beds were actually really comfy, except for the twin. It was a little too hard for me, but the singles were really comfortable.

Family_with_children

6/10

Pleasant

28 May 2026

Michael

Room was loud and the service sucked

Friends_and_family Family

2/10

Poor

24 May 2026

Samuel

The drain in the bathroom tub didn't drain so within 5 minutes of showering you feet are taking a bath, additionally the whole building smells like Marijuana, and even in the room when it's a non-smoking room, extremely annoying and persistent.

Self

2/10

Poor

22 May 2026

Kevin

Appeared clean internally- in a horribly run down, absolute dump of a building. Terrible even by Whitehorse standards, and smelled awful. The Expedia recommendations that it was recommended by couples, clearly meant by the hour. Staff was honestly great, but we didn’t even stay the night due to the horrendous nature of the place.

Partner

4/10

Poor

21 May 2026

Daniel

Room was cold with no way to adjust thermostat. No hot water in shower, only at sink.

Self

8/10

Excellent

14 May 2026

susan

Clean room

Friends_and_family Family

4/10

Poor

28 Apr 2026

Ronald

Hobo were sleeping behind my truck when I went to leave

Self

6/10

Pleasant

25 Apr 2026

Susan

The staff was very friendly and helpful. Location of the hotel was a bit scary since we got there late at night. No elevator so we had to walk up a flight of stairs to our room. Beds were clean and comfortable. Parking was difficult.

Friends_and_family Family

2/10

Poor

29 Mar 2026

Shawn

We’ve reached out several times - nobody ever picked up the phone!
There was no parking like advertised!!!

I will be reaching out for some reparations- this is insane - I’m so disappointed!

Self

6/10

Pleasant

27 Mar 2026

Ricardo

The main concern is the noise in between the rooms, you can hear everything.
Is not to clean and the hot water didnt work

Self

2/10

Poor

25 Mar 2026

Tapio

The office staff could not find the confirmation number for the rooms so my guys left. I can’t get a refund as they were considered a “no show” worst experience ever. Very disappointing

Business

10/10

Exceptional

23 Mar 2026

Jiayi

clean room

Friends

4/10

Poor

18 Mar 2026

Paul

Very basic accommodations. Nothing really to get excited about, but gave a place to spend the night. Close to downtown was a plus.

2/10

Poor

18 Mar 2026

Robert

Dirty room
Smell like cigarettes
Run down

2/10

Poor

09 Mar 2026

Samantha

Not a stay I would ever recommend or stay again.
The conditions are deprorable. Awful broken bed, noisy fridge and bathtub in very bad condition.
Decided to stay on this hotel because we thought the reviews were a little exaggerated...but no, everything is true. This is an hotel in very poor condition. We were told by a local that this hotel is paid by the government to take homeless people in the winter time, that's all I'm sharing.
The only good thing about the hotel is the location.
Spend your money someplace else, your back will appreciate it!

Partner

6/10

Pleasant

26 Feb 2026

Mary Ann

This place needs a facelift..worn out carpets, sticky floor, smell of weed from the guests permeates the lobby. The Front Desk Staff is the saving grace of this hotel. Stayed as just need a place to sleep for a few hours for an early flight the following day, was passing through, wouldnt book here again

Self

6/10

Pleasant

16 Feb 2026

Leah Grace

Room is good, quiet, clean (microwave, fridge, tv, wifi) for my 2 winter night stay. I met 3 staffs in their shifts and very friendly and accommodating (except for one 😞)…. I just hope the lobby were more inviting and welcoming. 😊… thank you.

Leisure Self

4/10

Poor

11 Feb 2026

Gary

drunks fighting in hall
phone flashing red front desk was not trained on how to stop it
no hot water just Lukewarm

Self

2/10

Poor

01 Feb 2026

Kim

My employee waited almost 45 minutes for the front desk person to show up to get checked in. I phoned for at least 15 minutes non stop with no answer. Used bar of soap in the shower. Smelt like cigarettes and weed. Put a chair under the door knob, was not feeling cery safe with all the sketchy people walking around.

Business

2/10

Poor

27 Jan 2026

Levi

There was pubic hair on the ceiling of the shower. The phone rang constantly, I unplugged it. The room was dirty and there were nail heads sticking up from the floor and snagged my socks and this was considered a good room, having a view of the river from the second floor.

Leisure Partner

10/10

Exceptional

27 Jan 2026

Ashley

Rooms were amazing and bed was so comfy

Leisure Partner

2/10

Poor

05 Jan 2026

Charisse

I reserved the room for my granddaughter MacKenzie Christofferson. A man barged into her room around midnight last night with a gun and threatened to rape her.
She and one of her dogs fought him off. She called the police and he was arrested. She also filed a police report 202617302. Needless to say, my 26-year-old granddaughter did not get any rest. Please provide a FULL REFUND for this stay and I would highly recommend that you remove it from your list of places.

6/10

Pleasant

14 Dec 2025

Natkitta

Reception very nice, stay 2fl non smoking room. Still smells cigarette in the room. Drink people screaming at midnight. Very bad smells cigarettes. Room is clean and good.

Friends_and_family Family

2/10

Poor

02 Dec 2025

KTiera

The staff was fine. The room was clearly neglected as priven by the cracks in the floor as well as the crevices under the walls. The sheets were not clean and one of the beds looked slept in; the beds were literal biohazards... the pictures misrepresented the conditions of the room as well as the entire building itself. The r9om and hotel were advertised as \"non-smoking\" but the building had a stench of stale and gresh cigarette smoke as well as moisture build up.

Business

10/10

Exceptional

01 Dec 2025

Rebecca

The rooms are always clean and the service from staff is quick and check in is easy.

Business Pet

2/10

Poor

29 Nov 2025

elise

Wonderful location. Probably the worst hotel in Whitehorse. Noisy, dirty and unsafe.

Leisure Self

4/10

Poor

26 Nov 2025

Robert

Midnight and exhausted from my flights it was warm and dry. The room reminder me of a budget fishing lodge from the 70's. It did is job in the end and I suppose that counts for something. Would not stay there again.

Business Self

4/10

Poor

06 Nov 2025

Rita

A worn out hotel with smokers and drinkers in the evening outside the entrance door. Bathroom has stains and scratches. Noise from nearby rooms at night.

8/10

Excellent

03 Nov 2025

Troy

2nd stay pleased

2/10

Poor

25 Oct 2025

Holly

Dirty, dingy & outdated

Self

2/10

Poor

23 Oct 2025

Juan

The door was falling apart, there were drunks at the entrance, it smelled like Sigarro. A dog was barking in one of the rooms, and I couldn't sleep! Aside from the damp smell in the room, it was an unpleasant experience! I checked in at 3 p.m. and had to change hotels at 10 p.m. the same day.

10/10

Exceptional

22 Oct 2025

Diane

Overall pleasant stay. Room had a great view of river! Larger room. There seemed to have some water damage on the floor. Front desk was sweet and helpful! Would visit again if I needed lower priced accommodation in Whitehorse.

Self

8/10

Excellent

20 Oct 2025

Jian

Good

Leisure

2/10

Poor

15 Oct 2025

john

Hotel is extremely rundown and a real sketchy part of town the room stunk the mattress felt cheap. The pictures definitely did not represent what you get.

Business_and_leisure Pet

4/10

Poor

06 Oct 2025

Shannon

The hotel was really run down. My room did not have any heat. There was only one electrical outlet and it had an extension cord without any safety cutoffs. The walls were paper thin, there were bugs in the shower, and mold on the walls. The staff were friendly and the sheets were clean, and I saw people cleaning regularly. The property is just very old and run down.

6/10

Pleasant

01 Oct 2025

Fred

Room was clean, bathtub and shower were desperately in need of update. Plastic tubliner cracked.

6/10

Pleasant

29 Sep 2025

Edward

ok

Leisure Self

4/10

Poor

26 Sep 2025

Roberta

This is a very run down place in a sketchy part of town. We stayed one night, would not go back or recommend.

Leisure Family

8/10

Excellent

25 Sep 2025

Steve

Rough area but nice staff

Business Self

6/10

Pleasant

24 Sep 2025

Patricia

Get what you pay for.

The beds felt like soft plywood. The entrance was a hazzard with uneven cement near the doors. One bad step could lead to a very bad fall on broken cement.
Good location near museums, bus stop, restaurants. Laundry was a handy extra.

Partner

6/10

Pleasant

20 Sep 2025

lisa

Well there are bars and restaurants close.. I would be more upset I had to to pay more for this property .. you def get what you pay for .. it served it purpose ..

Business_and_leisure Self

2/10

Poor

19 Sep 2025

Jennifer

Absolutely worst experience in 30 years of travel

Reception was pushy. Emergency doors all taped with signs that say do not use - no alternative exits for emergencies. Room was dirty with socks and underwear on floor, beds unmade and exposed sheets that were exposed looked stained as if with old blood. Immediately turned around to request a refund as we could not stay. Reception became rude and critical, refused to go look at the room, and would not help call the police when we walked outside and had multiple men trying to get into our truck.

Friends_and_family Family

4/10

Poor

16 Sep 2025

Gordon

Cold, cold, cold.

The room was cold and the bedding wholly inadequate. Although the overnight temperature was 6 degrees, the heating had not been switched on. No extra bedding was available and instead we were given a very small electric fan heater. The coldest hotel night I have ever spent.

Partner

2/10

Poor

16 Sep 2025

Kerry

Our room had no heat. The doors in the rear of the hotel were for emergency use only which made it difficult. Limited parking. And a very shady bar next door.

2/10

Poor

14 Sep 2025

Tracie

This place is a total dump!! DO NOT STAY HERE!!! From the moment we walked in the adjoining clubs drunken patrons were all over the parking lot and lobby. The room smelled musty and was disgusting the shower leaked the faucet was barely on and the shower panels were falling down and moldy… my wife got stuck by the broken mattress spring poking through the fabric. I did take pictures of everything and happy to share… the room was nothing like the pictures don’t stay here!!!

Leisure Family

2/10

Poor

14 Sep 2025

Michele

Very dated and dirty. Minimal furniture

Leisure Partner

4/10

Poor

14 Sep 2025

Toby

Cold water
Dirty linens

6/10

Pleasant

14 Sep 2025

Peter

Close to best of Whitehorse with downtown, museum and eateries within walking distance.

6/10

Pleasant

13 Sep 2025

Peter

The hotel has microwave, coffee, fridge and ice and the room was clean. Our reservation was not properly entered so the front desk could not find it. She told us over and over that we had only booked one night when she could have easily have noted that the hotel was not full so there would be no problem staying an extra night. She did note however, that the second night would have to be more expensive until she eventually found our complete reservation (that had been fully prepayed). Not a pleasant start.

Leisure Partner

8/10

Excellent

12 Sep 2025

Caroline

Walking distance to museums, stores, city trail, Yukon River, and public bus. Room maintenance was completed every day. No AC but a fan was provided. Internet, fridge, and microwave all working well. Good location and safe.

2/10

Poor

08 Sep 2025

Brenda

Trash outside . Ridiculous amount of
Deposit fee . Floor felt dirty . Only one fan .
Very hot

6/10

Pleasant

08 Sep 2025

Rik

It was very loud and hot

8/10

Excellent

07 Sep 2025

Alexa

The bed was comfortable and the room was clean. It was hot at night with no AC, but I think that is pretty common in the Yukon. Was in a fairly good location as far as access to downtown goes. Was a kinda sketchy bar next door, but otherwise was a good budget hotel

Leisure Self

4/10

Poor

06 Sep 2025

Don

Beat up and run down

2/10

Poor

05 Sep 2025

Ian Richard

The property has been exceptionally neglected. I can appreciate an old property but this property has clearly been neglected and does not care about repeat business. Moreover the property has a reputation with several persons I met having the same opinion.

Leisure Partner

2/10

Poor

04 Sep 2025

Leobardo

Room was poorly maintained and their was a sewage smell whenever the faucet was turned on. Poor conditions and rough bedding. Would not recommend this location

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Chris

Food location.

Leisure

4/10

Poor

02 Sep 2025

Sharon

Pet-friendly, bed uncomfortable&old. Had to change rooms moldy smell so bad. No heater. Front desk gave us small 10” heater.