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Mercure Rockhampton

Central Coast - QLD · Australia

86 Victoria ParadeView location

8.0/10Excellent1,000 Reviews
Cleanliness8.2/108.2
Service8.2/108.2
Comfort7.8/107.8
Condition7.2/107.2
Location8.8/108.8
Neighborhood8.4/108.4
Value8.2/108.2
Amenities7.2/107.2
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Mercure Rockhampton

Enjoy recreational opportunities such as an outdoor pool and complimentary wireless internet access. Buffet breakfast is available daily (for a fee) from 6:00 AM to 9:00 AM. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.

Event facilities consist of conference space and a meeting room. Free self-parking is available onsite. Make yourself at home in one of the 74 air-conditioned guest rooms, each featuring a pillowtop bed, private balcony, complimentary wireless Internet access, and digital programming.

Private bathrooms offer shower/tub combinations, complimentary toiletries, and hair dryers. Mercure Rockhampton places you in the heart of Rockhampton, steps from the Pilbeam Theatre and Rockhampton Art Gallery.

This upscale hotel is a short distance from Archer Park Station & Steam Train Museum and the 2nd World War Memorial Aquatic Centre. The nearest major airport is Rockhampton, QLD (ROK).

Read more about this hotelShow less

A stay at Mercure Rockhampton places you in the heart of Rockhampton, steps from Pilbeam Theatre and Rockhampton Art Gallery. This hotel is 0.4 mi (0.6 km) from Archer Park Station & Steam Train Museum and 0.6 mi (0.9 km) from 2nd World War Memorial Aquatic Centre.

Make yourself at home in one of the 74 air-conditioned guestrooms. Your room comes with a pillowtop bed. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Events/parties not allowed LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Cashless transactions are available

Important information

  • You need to know
    • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • Cashless payment methods are available for all transactions.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Cashless transactions are available
    • Onsite parties or group events are strictly prohibited
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • This property provides limited WiFi access up to 1 mbps for up to 4 devices per room. Additional access is available for a fee.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 15 for children
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Pilbeam Theatre 0.1 km / 0.1 mi
Rockhampton Art Gallery 0.2 km / 0.1 mi
Archer Park Station & Steam Train Museum 0.6 km / 0.4 mi
2nd World War Memorial Aquatic Centre 0.9 km / 0.5 mi
Great Western Hotel 1.7 km / 1.1 mi
Fitzroy River (Rockhampton Riverbank) 1.8 km / 1.1 mi
Rockhampton Showgrounds 1.8 km / 1.1 mi
Nissan Navara Arena 1.8 km / 1.1 mi
Hillcrest Rockhampton Private Hospital 1.8 km / 1.1 mi
The Cathedral College 1.9 km / 1.2 mi
Kershaw Gardens Dog Park 2 km / 1.3 mi
Kershaw Gardens 2.1 km / 1.3 mi
Rockhampton Hospital 2.4 km / 1.5 mi
Stockland Shopping Centre 2.9 km / 1.8 mi
Northside Plaza Medical Centre 3.3 km / 2.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2008
  • Total number of rooms: 74
  • Number of floors (main building): 8
  • Double rooms: 71
  • Suites: 3
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
Show 29 more facilities & services
  • Airport
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Air conditioning in public areas
  • Lift access
  • Concierge
  • Gym
  • Luggage room
  • Towels and bed linen
  • Bar
  • Restaurant
  • Air conditioning in Restaurant: 1
  • Conference room
  • Meeting room
  • Photocopier
  • Indoor freshwater pool
  • Outdoor freshwater pool
  • Sun loungers
  • Breakfast
  • Breakfast buffet
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Fitness
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SINGLE SUPERIORSINGLE • SUPERIORSGL.SU

    Photos are not available for this room type.

    Mercure Rockhampton

    SINGLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE SUPERIOR QUEEN BEDQUADRUPLE • SUPERIOR QUEEN BEDQUA.QN-SU

    Photos are not available for this room type.

    Mercure Rockhampton

    QUADRUPLE SUPERIOR QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Mercure Rockhampton

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Mercure Rockhampton

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEWDBL.RV-1

    Photos are not available for this room type.

    Mercure Rockhampton

    DOUBLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BED • 1 Bedroom • 26 m²DBL.CV-QN
    DOUBLE CITY VIEW QUEEN BEDPhoto unavailable8 photos

    Mercure Rockhampton

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIORDOUBLE • SUPERIORDBL.SU

    Photos are not available for this room type.

    Mercure Rockhampton

    DOUBLE SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARD • 1 Bedroom • 30 m²FAM.ST
    FAMILY ROOM STANDARDPhoto unavailable4 photos

    Mercure Rockhampton

    FAMILY ROOM STANDARD

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    30 m²
    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Bed setup
    Double bed 131-150 width, 2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Room amenities

    • Balcony
    • Wi-fi
    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • Safe
    • Mini fridge
    • Fridge
    • Minibar
    • Radio
    • TV
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room SUPERIORRoom • SUPERIORROO.SU

    Photos are not available for this room type.

    Mercure Rockhampton

    Room SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH VIEWSDouble or Twin • WITH VIEWSDBT.WV

    Photos are not available for this room type.

    Mercure Rockhampton

    Double or Twin WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RIVER VIEWDouble or Twin • RIVER VIEWDBT.RV

    Photos are not available for this room type.

    Mercure Rockhampton

    Double or Twin RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN RIVER VIEWTWIN • RIVER VIEWTWN.RV

    Photos are not available for this room type.

    Mercure Rockhampton

    TWIN RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Mercure Rockhampton

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM CITY VIEWFAMILY ROOM • CITY VIEW • 1 Bedroom • 26 m²FAM.CV
    FAMILY ROOM CITY VIEWPhoto unavailable7 photos

    Mercure Rockhampton

    FAMILY ROOM CITY VIEW

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 0
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    FAMILY ROOM
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.CV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR RIVER VIEWDOUBLE • SUPERIOR RIVER VIEW • 1 Bedroom • 26 m²DBL.RV-SU
    DOUBLE SUPERIOR RIVER VIEWPhoto unavailable7 photos

    Mercure Rockhampton

    DOUBLE SUPERIOR RIVER VIEW

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE RIVER VIEWDOUBLE • RIVER VIEW • 1 Bedroom • 26 m²DBL.RV
    DOUBLE RIVER VIEWPhoto unavailable10 photos

    Mercure Rockhampton

    DOUBLE RIVER VIEW

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 0
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room GUEST ROOMRoom • GUEST ROOMROO.GR

    Photos are not available for this room type.

    Mercure Rockhampton

    Room GUEST ROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    GUEST ROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.GR

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Mercure Rockhampton

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE RIVER VIEWSINGLE • RIVER VIEWSGL.RV

    Photos are not available for this room type.

    Mercure Rockhampton

    SINGLE RIVER VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    RIVER VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.RV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Mercure Rockhampton

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin SUPERIORDouble or Twin • SUPERIORDBT.SU

    Photos are not available for this room type.

    Mercure Rockhampton

    Double or Twin SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Mercure Rockhampton

8.0
Excellent
1,000 Reviews
Cleanliness
8.2 /10
Service
8.2 /10
Comfort
7.8 /10
Condition
7.2 /10
Location
8.8 /10
Neighborhood
8.4 /10
Value
8.2 /10
Amenities
7.2 /10
100 reviews shown
10/10
Exceptional
05 Jul 2026
Ruth
Clean, but old room. Maintained but showing its age. Breakfast was well worth the extra $32/person. Some free Undercover parking available. Other free parking not undercover.
Partner
6/10
Pleasant
02 Jul 2026
Greg
Friendly staff but the toilet and shower leaked
Friends_and_family Friends
8/10
Excellent
19 Jun 2026
Natalie
Room was comfortable and clean.. only issue soap in shower needed topping up.
Partner
2/10
Poor
18 Jun 2026
Andrew
The staff were friendly but the room was filthy however the bedding did seem clean
Partner
8/10
Excellent
15 Jun 2026
Deborah
Multi storey building with lift, set back from Quay St. Large free outdoor carpark. Our late booked, third floor river view room offered river glimpses but higher floors would have clearer views. The room had frig with small freezer, kettle, coffee maker and hair dryer.
Shower was over the bath but had non-slip mat and a good grab rail. We were offered a room with walk-in shower but it was not a river view.
Reception staff were welcoming and helpful. There is a restaurant on-site and lots of eating choices along Quay St.
10/10
Exceptional
13 Jun 2026
donna-Maree
Clean neat tidy good size rooms and meal at the restaurant was one of best steaks ever eaten
Partner
8/10
Excellent
12 Jun 2026
Rob
Well worth including breakfast
Partner
10/10
Exceptional
07 Jun 2026
Wayne
Room was clean, staff were friendly and the food was delicious.
Partner
8/10
Excellent
29 May 2026
Brittany
I had a pleasant stay at Mercure Rockhampton. The room was clean and tidy, although a little dated. The bed was comfortable. The staff were friendly and welcoming throughout my stay.
Self
10/10
Exceptional
16 May 2026
Linda
Excellent value for money with a clean room comfortable bed and fantastic restaurant available. Walking distance to everything and free parking. Why pay more?
8/10
Excellent
12 May 2026
Donna
Only drawback was the shower over the bathtub.
Partner
8/10
Excellent
11 May 2026
David
Great place and location, my room this time was looking a little tired though.
Self
10/10
Exceptional
28 Apr 2026
David
Love staying here, close to restaurants, rooms are spacious and comfortable, always stay here when in Rockhampton.
Self
10/10
Exceptional
10 Apr 2026
Kathrine
Clean room. Very comfortable
Family_with_children
10/10
Exceptional
04 Apr 2026
David
Very clean and great view over river
Business
8/10
Excellent
09 Mar 2026
Adam
Fly in / Fly out
Great for reps
Central
Self
6/10
Pleasant
04 Mar 2026
Alanna
Breakfast was pretty ordinary.
Partner
10/10
Exceptional
14 Feb 2026
Chuck
Great room great service could not fault it
Business Self
8/10
Excellent
19 Jan 2026
Diane
Good location
Business
8/10
Excellent
18 Jan 2026
Ty. T
Didn't stay for breakfast.
But one elevator was a bit rough
Friends_and_family Family
10/10
Exceptional
18 Jan 2026
Laurelle
Nice and clean room.
Partner
6/10
Pleasant
05 Jan 2026
Sandra
Clean but getting dated
Leisure Partner
8/10
Excellent
27 Dec 2025
Byron
Very clean. Great amenities
Self
4/10
Poor
13 Nov 2025
Fiona
Hotel is very dated and needs a good refurbishment.
Shower had mould. Fittings leaking hot water
Aircon system old and not working properly.
4/10
Poor
23 Sep 2025
Nigel
The room provided limited facilities .There was an open wardrobe with no door so the safe ,ironing board and broom were just inside the door and visible .The hand basin in room 206 was very badly cracked .There was only two glasses ,unmatched and very small .There were no other plates ,no wine glasses and no water bottles supplied .These were available it turns out provided one went to reception to collect .There were water bottles available ,but only to platinum and member guests .having booked through Expedia our membership was deemed void . There were no instructions available for the Airconditioner which on arrival was set to 15d and the only way to improve things was to turn it off .We have stayed in many ACCOR hotels but this was the worst by quite a margin
Leisure Partner
8/10
Excellent
27 Aug 2025
Kierin

Convenient and good breakfast

Clean room but it showing age in parts. Breakfast was very good and convenient
Friends_and_family Family
8/10
Excellent
23 Aug 2025
Patricia
It was nice and clean and staff were all amazing
Leisure Partner
8/10
Excellent
14 Aug 2025
jim
Close to river and restaurants. Fairly basic accommodation but ok.
Leisure Partner
4/10
Poor
08 Aug 2025
scott
There was mold on the roof of the room which has been atrempted to be painted over.
Taps leaked constantly all night and nild in the bath tubs.
8/10
Excellent
04 Aug 2025
Maryanne
No plates or cutlery provided. The property is dated but clean.
8/10
Excellent
23 Jun 2025
Grayson
Rooms and hotel clean and comfortable enough, just very old and the place needs a massive refurb. Great central position and nice comfy bed. Good for a stopover in Rocky.
Leisure Partner
10/10
Exceptional
12 Jun 2025
Mark
Just passing through.
Friends_and_family Family
6/10
Pleasant
21 May 2025
Kaylee
The room we were given was on the third floor facing the restaurant and pool. The overall cleanliness of the room was bad. Dust was everywhere. The carpet was not vacuumed so you can see dog hairs in the room?? Are pets allowed? It was unbelievable! The air conditioner was not working properly. The room was stuffy and hot. They really need to look at the ventilation of the room. I felt suffocated in the room and had to open the sliding door for air circulation.
Leisure Family_with_children
6/10
Pleasant
04 May 2025
David

Rockhampton weekend

Had a quiet weekend in Rockhampton. Hotel was ok but room located opposite lift and you could hear it rumbling up and down.
Hotel only has one lift.
Coffee was not renewed when room was serviced.
Good location
Partner
8/10
Excellent
22 Apr 2025
Andrew
The room was clean and comfortable and the staff very friendly.
The temperature control for the air conditioning system would make an buzzing sound during the night that kept waking me up like an alarm clock at random times. It would stop when I turned the dial and adjusted the temperature but the buzzing would start again.
Leisure Self
10/10
Exceptional
21 Apr 2025
Lyell
Always stay her when visiting Rockhampton. Comfortable bed in central location.
Leisure Family
10/10
Exceptional
02 Feb 2025
Alan
Excellent
4/10
Poor
30 Jan 2025
Denis
Area is very unsafe and limited parking taken up by their own staff. They have closed off the hotel parking because of breakins and as a way of absolving themselves they now provide next to no parking while gangs roam the streets.
Also they slap you with an extra $40 if you want the pullout couch made, although the room was booked for 3 they provided one bed and did not make the pull out couch, this is a blatant and shameless hidden cost. They also didnt let the breakfast buffet know that our breakfast was included so we were asked to pay, when we objected we had to stand there embarrassed waiting while they tried to sort it out.
Leisure Family
8/10
Excellent
26 Jan 2025
Karen
I enjoyed staying at the Mercure, I have stayed there before, it’s close to everything and easy to get to, they need to get more covered parking for people staying there, I didn’t like parking out the back of the Mecure it didn’t feel safe, the staff at the desk were very helpful on arrival, the room was clean but the air conditioning may need a overhaul was very stuffy in the room, the only thing I was disappointed in on checkout they tried to charge my room with a breakfast fee of $28.00, I did not have a breakfast in the restaurant and it was charged to my room on the 23rd which I didn’t check in till after 4.00pm so how could I have had breakfast, the girl at the desk was lovely trying to work out what was going on, I said to check your cameras I was never in there, but management made me feel like I was not telling the truth, so it has put a bit of doubt wether too stay there again.
Business_and_leisure Self
2/10
Poor
16 Jan 2025
Hanan
Nothing like pictured online. So unsafe, detectives were in the lobby yo investigate multiple break and enters and car theft. The rooms were ok but very old nothing like the pictures.
Leisure Family
10/10
Exceptional
06 Jan 2025
Sharni
Staff were excellent. Only improvement would be a better / safer carpark
Leisure
10/10
Exceptional
04 Jan 2025
Steven

Friendly staff. Nice room.

Great service. Friendly staff. Very nice breakfast. Good GF options.
Partner
8/10
Excellent
03 Jan 2025
Chloe
Easy check in, clean
Leisure Family
8/10
Excellent
01 Jan 2025
Adrian
There was not enough parking for in house guests . We had to park on the street. Everything else was pretty good
8/10
Excellent
14 Dec 2024
RICK
Great place to stay wheb visiting Rockhampton
10/10
Exceptional
12 Dec 2024
Verified traveler
Amazing stay. Nice room and perfect location
Partner
8/10
Excellent
25 Nov 2024
roslyn
It was fine
Leisure Partner
6/10
Pleasant
11 Nov 2024
Verified traveler

An OK place to stay for a night.

Check in was slow. The room was ok, but the fittings (bathroom) are a bit dilapidated.
Business
6/10
Pleasant
09 Nov 2024
Lisa
Basic property for a Mecure. But this is country Queensland.
Friends_and_family Family
6/10
Pleasant
07 Oct 2024
Alannah
buffet breakfast was great
Leisure Partner
10/10
Exceptional
07 Oct 2024
Norine
Great location, beautiful view of the river, l spent most my time on the balcony looking over the river and mountains, l will stay there again.
Business_and_leisure Self
10/10
Exceptional
03 Oct 2024
Nicole

Loved the big room and bed

Room was nice and big. Very comfortable. Had to engage the airconditioner as the room was very hot when i got in. A bit tricky understanding the ducted air cond operation.
Business
4/10
Poor
16 Sep 2024
David
Best location under $200 however no secure undercover car parks was available over the weekend and the swimming pool was dirty and unusable. Room was good & breakfast was good. Fine for a transit stayover near restaurants.
Business_and_leisure Family
10/10
Exceptional
08 Sep 2024
Michael
For the Mercure hotel it is not the best quality compared to others I have stayed.
Leisure Partner
4/10
Poor
12 Aug 2024
Rhys
Reception built in the last 12 months. Rooms refurbished in 1985. Biggest catfish
10/10
Exceptional
11 Aug 2024
JESSE
Great rooms for the price, clean and comfortable
Leisure Family
8/10
Excellent
23 May 2024
Alanna
Hotel was well maintained and room was clean and good location plus the buffet breakfast at the on site restaurant was perfect.
Leisure Friends
6/10
Pleasant
15 May 2024
George
Comfortable and clean. But not good e for money
Business Self
6/10
Pleasant
04 May 2024
Augusta
Parking was very limited and not in a great area. The room needed maintenance, limited hot water no a/c. The front desk was rude at checkout. However, the lady that checked us in was very nice and the bed was comfortable.
Leisure Partner
6/10
Pleasant
23 Apr 2024
Donna

Okay for a short stay

Booked in last minute to break up a long drive. Parking was on site but not designated, lucky to get one as someone left.
Room was decent size however the bathroom was very tight. If you had mobility issues you would not be able to step up and over the bath edge to have a shower. The shower body wash was empty with no other soap provided. I let reception know as we left to go to dinner and they said that it would be done while we were out. Upon return reception was not attended and there was still no soap. We used shampoo for washing instead.
No drinking water provided in the rooms and no glasses in mini fridge to keep tap water cold.
Nice easy walk to plenty of dinner options.
Partner
8/10
Excellent
07 Apr 2024
Kerri
Lovely view of the mountains and river. Room was clean and comfortable and set up as I had requested- twin beds.
Leisure Family
8/10
Excellent
06 Apr 2024
Adam
Pleasant room, bathroom smelt bad
Business Self
10/10
Exceptional
22 Mar 2024
Stuart

Made to feel welcome

From the moment I stepped into reception on 19th March 2024, the girls behind the desk greeted me with such warm, friendly smiles, they were always happy to help and I knew I was going to enjoy my stay.
Self
8/10
Excellent
07 Mar 2024
Ian
If you like a pool don't go there is a pool in the dark indoor pool
Leisure Partner
8/10
Excellent
14 Feb 2024
Stephen
I didn't like the tight bathroom and the difficulty of getting in and out of the shower.
4/10
Poor
11 Feb 2024
Nita
Staff were rude, and rushed to get you in & out. Not very good customer service.
Business_and_leisure Partner
10/10
Exceptional
11 Feb 2024
Lisa

Good accommodation

Nice hotel
Partner
4/10
Poor
11 Feb 2024
Neville
Staff were not customer service focused.
8/10
Excellent
11 Feb 2024
Lorena
It was clean & comfortable. Easy parking. Staff friendly.
Leisure Self
4/10
Poor
13 Jan 2024
Richard

Shocked at Mercure

I have stayed at numerous throughout Europe and this place was awful. Looks like a tired hotel that they poorly renovated.
Business
8/10
Excellent
22 Dec 2023
Brad
A nice comfortable stay close the Rocky CBD
Leisure Self
8/10
Excellent
19 Dec 2023
Travis

Review

Nice hidden spot, noticed no airflow from Aircon onto the bed it'self
Partner
10/10
Exceptional
13 Nov 2023
KJ
The staff were friendly and efficient especially the room cleaning staff.
6/10
Pleasant
29 Oct 2023
narelle
View from the Riverview room was lovely.
10/10
Exceptional
25 Oct 2023
Dianne
I have stayed here many times as it is convenient and a great location. It is great that the restaurant has opened again,for a lovely breakfast. Friendly reception. Thank you!
Leisure Self
10/10
Exceptional
22 Oct 2023
Monique
Was fine having parking out on the street, but more/secure parking would be incredible.
Leisure Partner
2/10
Poor
03 Sep 2023
Tyler
Rude staff 😡
10/10
Exceptional
09 Aug 2023
Robert
Great room, great cost, great location
Business Self
10/10
Exceptional
03 Aug 2023
Mark
You need a bell at reception to alert staff in the office that you are there. I waited at counter where there was a msg saying staff was attending to guest needs so i sat in lounge and waited, eventually walking into rear office to fing a staff member seated. About 7.30 Sat evening.
Business
10/10
Exceptional
14 Jun 2023
Rebecca
Good check in pleasant staff at reception
Business_and_leisure Family
10/10
Exceptional
05 Jun 2023
Lyell
Another happy stay. Two nights over the weekend. Very quiet location with tidy rooms. We will be back.
Leisure Family
4/10
Poor
27 May 2023
Art

Average

Not so good this time, room wasn’t serviced first day had to ask to be done 2nd day.
Also very noisy 2 -3 o’clock in morning.
Reception didn’t hear anything.
Business
10/10
Exceptional
27 May 2023
Cassandra
As an Accor member I often choose to stay at Mecure, when I travel.

The only problem I had, was with the hallway lights, coming into the room when trying to sleep at night.

The staff are happy and polite.
I will return here again
Business Self
10/10
Exceptional
18 May 2023
Maree
Friendly Staff and a nice clean room with a beautiful view
Leisure Family
4/10
Poor
01 May 2023
Benjamin

overpriced!

We paid $220 for our room for the night, and it was nowhere near worth this price. tiny room, no fan, air conditioning didnt work. very clean and looked nice but overall was a waste of money and a big regret.
Partner
8/10
Excellent
17 Apr 2023
Linda
Clean, friendly staff and good location.
Leisure Family
8/10
Excellent
27 Feb 2023
Jeff
Fantastic restaurant
2/10
Poor
06 Feb 2023
Sam
Old run down nothing worked not worth the money at all
Leisure Family
10/10
Exceptional
01 Feb 2023
Linda
Good location with River Views. Excellent in house restaurant.
Leisure Family
10/10
Exceptional
27 Jan 2023
Ruth
Very satisfied
Leisure Partner
4/10
Poor
19 Dec 2022
Mick
I was lied too on the phone about the parking and the hotel itself was not worth the price.
The bed was ridiculously hard as well.
Overall extremely disappointed and I would never stay there again, not even if the room was free.
Leisure Self
8/10
Excellent
06 Dec 2022
Jeff
Loved the meal at the restaurant
Leisure Partner
6/10
Pleasant
20 Nov 2022
Helen
Hotel was ok , rather run down . Pool wasn’t clean or inviting
Leisure Partner
8/10
Excellent
04 Sep 2022
Damon
Staff are incredibly helpful. A great place to stay in Rocky
Business Self
8/10
Excellent
28 Aug 2022
Ruth
Had to run the water in the shower for 5 minutes before the water got hot, wasted a lot of water. Only had hot tap on.
Bed & pillows were incredibly comfy. Would stay again
Leisure Self
10/10
Exceptional
25 Aug 2022
Tanya

Great location.

We were very well looked after.
Partner
10/10
Exceptional
18 Jul 2022
Farhana
River view was beautiful
Leisure Family
6/10
Pleasant
13 Jul 2022
Geoffrey
There were no drawers in the room. The safe was on the bottom of the cupboard; not good if you are old; nor did it work and there were no instructions with it. There was no spare blanket and the shower set-up is poor. it is in a good location though.
Leisure Partner
10/10
Exceptional
25 Jun 2022
Suki
Customer service was excellent. The rooms were spacious and clean. Nespresso machine in the room which was great. Highly recommend.
Business
10/10
Exceptional
21 Jun 2022
Lyell
This is our go to place for our Rockhampton visits. Second stay now, very comfortable and tidy rooms so close to CBD and places to eat.
Leisure Family

Location & surroundings

Mercure Rockhampton
86 Victoria Parade, Rockhampton, Australia

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Mercure Rockhampton

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