Name: Rockhampton Riverside Central Hotel
Address: Bolsover Street, 31, Rockhampton, 4700, AU

2/10

Poor

15 Jul 2026

Francis

Our room smelled so awful that we couldn't stay there. We ended up sleeping in the car in the parking lot because we weren't offered another room.

Family

8/10

Excellent

13 Jul 2026

Brian

All good

Partner

4/10

Poor

12 Jul 2026

Matthew

Dated property, noisy room & congested parking.

Partner

8/10

Excellent

05 Jul 2026

Shannon

It’s an older building but comfortable. Noise wasn’t too bad. Bed comfortable and shower pressure was fantastic.

Partner

10/10

Exceptional

14 Jun 2026

neale

Excellent central location, close to scenic Quay Street along river with stately historical buildings

Self

8/10

Excellent

14 Jun 2026

Fiona

The property suited us as an overnight stop

Family

8/10

Excellent

03 Jun 2026

Paul

It was adequate for our three day stay Jodie at reception was great went out of her way to assist us when the tv didn’t work.

Partner

10/10

Exceptional

30 Apr 2026

June

Air conditioning was great , room was clean and the staff where very nice

2/10

Poor

27 Apr 2026

Jana

The hotel is dangerous. I would never ever stay here again. The types of people I saw lurking and staying there really frightened me. Staff go into your room when your not there and steal from you. Bookings are not honoured flat out the staff and management are so lazy they still have Christmas decorations up in April. It's the worst place I have ever been in my life. This hotel should be closed down

Business

4/10

Poor

20 Apr 2026

Dale

Nothing Like the pictures, shower screen door missing, aircon not cold and stinky, broken toilet door,

Friends

8/10

Excellent

18 Apr 2026

Zachary

it was good my gf said I was still in hospital so i didnt get to enjoy it

Partner

4/10

Poor

06 Apr 2026

Andrew

The room had cockroaches in the bathroom. The stairwells was not clean.

Self

10/10

Exceptional

28 Mar 2026

Renus

Conveniently located and perfect for a quick, efficient overnight stay.
The carpark was also very convenient, with direct access to the rooms. The room and bathroom were impressively clean. There was a bit of a musty smell when we first entered, but the air cleared as soon as we turned on the air conditioning. I especially appreciated that the bathroom didn't steam up after a shower! The bed was comfortable, though worth noting it’s two singles joined together (fine as long as you don't sleep right in the middle). The \"kitchenette\"was well-stocked with a fridge, microwave, kettle, toaster, and even tea/coffee/milk. Don’t expect a view, but for a late arrival and early departure, the key safe made everything seamless. Very reliable and tidy.

Partner

6/10

Pleasant

10 Mar 2026

Patricia

It was an average stay; lacks lift (not ideal for heavy suitcase/s), and don't recall being informed of this until after booking.
Television remote didn't work, so once on couldn't switch off/ change channel- unless out of bed and behind the device.

Self

2/10

Poor

02 Mar 2026

Ashley

Had someone open the door without knocking.
Had a plumber turn the water off without any notice. Almost 2 hours without water.

6/10

Pleasant

14 Dec 2025

Jodi

room was basic , bathroom was good , great hot water and pressure, bed was average but slept okay only spent 6 hours so did the job for a quick stop over

Leisure Partner

8/10

Excellent

26 Nov 2025

Wade

Able to accomdate last minute

Leisure Partner

10/10

Exceptional

22 Nov 2025

Mervyn

Stayed one night nice room with very comfy bed.

Leisure Family

10/10

Exceptional

16 Nov 2025

Samindra

The room including the bathroom was clean. Had all amenities and basic needs and even coffee and water. The location was ideal since it was close to shops and cafes and the surroundings were nice. The staff was friendly, attentive and had regular room service. Had a pleasant stay :)

Leisure Self

8/10

Excellent

13 Nov 2025

Keara

Checked in late and the code didn’t work but there was a nice lady there who helped me!!

6/10

Pleasant

18 Oct 2025

Clinton

Don’t bother with this place

Leisure Family

4/10

Poor

10 Oct 2025

John

Convenient in terms of location. The whole complex needs more than a clean, renovation

Self

8/10

Excellent

09 Oct 2025

kylie

Property was clean and beds were comfortable. Building is old and rooms are very plain but fine for just a stopover or short stay.

Leisure Family

8/10

Excellent

10 Sep 2025

Carl

Comfortable rooms staff were helpful

Leisure Family

10/10

Exceptional

31 Aug 2025

Gail

Convenient location, nice outlook, neat and comfortable accommodation

6/10

Pleasant

31 Aug 2025

John

Not much.no hot wsterverydissapointing

Leisure Self

10/10

Exceptional

27 Aug 2025

Rodney

Easy walk to CBD staff just great.

Leisure

10/10

Exceptional

26 Aug 2025

Adrian

All 9f it

Leisure Self

2/10

Poor

20 Aug 2025

Sean

Don't stay here

Room was horrible. Shower constantly leaking and dripping. Said they were going to fix it, but never did. Room was dirty.

Business

6/10

Pleasant

30 Jul 2025

Kathryn

Not appropriate for older people as you have to walk up flights of stairs with luggage as there's no lifts

Leisure Family

8/10

Excellent

21 Jul 2025

Kathryn

We didn't like that there weren't any lifts it was very hard for us to get up to the second floor with our luggage but everything else was perfect

Leisure Family

8/10

Excellent

20 Jul 2025

Tony

.

Leisure Self

10/10

Exceptional

18 Jul 2025

Vikki

I had a great stay.

2/10

Poor

13 Jul 2025

bruce

Room had no ventilation(windows locked shut) & no toilet exhaust fan operational!

Room stunk of stale smoke & no ventilation!

Business Self

10/10

Exceptional

13 Jul 2025

Ben

Friendly staff, great location

Leisure

8/10

Excellent

01 Jul 2025

Shirley

liked all of the above

2/10

Poor

28 Jun 2025

Gary

Over all terrible, not what was advertised

Partner

10/10

Exceptional

23 Jun 2025

Paul

Easy to come and go anytime . Nice sized rooms . Good location close to cbd.

Leisure

2/10

Poor

08 Jun 2025

Russell

It was very loud inside the room from street noise. The room smelt musty/mouldy, and the bed made us roll to the middle (we aren't big people). The stairwell smelt strongly of cigarette. We won't go back, great if you are just looking for a bed for one person, not good if you need to spend any time inside the room.

Business_and_leisure Partner

8/10

Excellent

18 Apr 2025

Anna

Convenient

6/10

Pleasant

28 Mar 2025

Alex

Cupboard with no door or hangers , there wasn’t any place to put or hang clothes

Leisure Self

10/10

Exceptional

21 Jan 2025

Elizabeth

No lift to take up suitcases, we had to drag everything upstairs.

Leisure Friends

2/10

Poor

12 Jan 2025

PETER

All i asked for was a king size bed and a pool i was not told until i arrived at the property that the pool was out of order and my king size bed was 2 singles pushed together. Family room with limited cooking facilities and busted light fittings, aircon was on but cant change temperature, lounge couch looked like it had come from kerdside collection. Lots more to list. All in all i well never be staying at one of there Hotels again

Business Self

10/10

Exceptional

01 Jan 2025

Evette

Friendly staff, great location!

Leisure Family

10/10

Exceptional

21 Dec 2024

Jeanette

Top hotel

Great stay, location convenient, clean & spacious room & great rate. I received extra special checking details as arriving late due to road conditions; well done Riverside Central Hotel.

Self

8/10

Excellent

08 Dec 2024

Alexander

Staff were very pleasant and helpful

2/10

Poor

04 Dec 2024

Linda

Pool was not open no lift no balcony

Leisure Family

6/10

Pleasant

28 Nov 2024

Allan

Property was under electrical construction with no proper lighting in stairwells. No staff on duty early evening or early morning. This place does not have an elevator if you check in after 5:30 and it is a one or two flights of stairs to get to the first and second floors. Price point was good and rooms were reasonably quiet for being next to a main road overpass.

Leisure Partner

10/10

Exceptional

23 Nov 2024

Marisa

The friendly staff

Business_and_leisure Partner

6/10

Pleasant

31 Oct 2024

Susan

Furniture was dusty and carpet was sticky. Bed was a rock and all pillows provided were all flat. Used 3, but still a very uncomfortable night.

Business Family

4/10

Poor

26 Oct 2024

Emma

Bathroom clean and quite functional, bed and linen clean and ok. However, because of the noise outside the owners decided to soundproof the windows which means that they can not be opened. Ever. So the only ‘fresh air is via an aircon unit. This is a serious impediment for us. Corridors dark and dingy. So here is a good example that you get what you pay for - dated and very basic.

Leisure Partner

4/10

Poor

25 Oct 2024

Gayle

There were bobby pins on floor of unit showing floor hadn’t been cleaned. The stairwell to rooms was dirty and the stair rail did not allow you to hold on as you climbed or descended as there was insufficient gap for hand to fit over railing (unsafe). Vomit on ground directly outside the secure entry door to stairwell. carparks do not accommodate 4wd vehicles and majority of tenants took 2 parks per car so insufficient undercover parking for room allocations. Coffee cups had not been cleaned properly - still had markings in bottom of cup. Room had a wet/musty smell
Highway noise also another detracting feature
Would not stay again or recommend unless you were desperate for accommodation

Leisure Partner

8/10

Excellent

13 Oct 2024

Gavin

Better than expected for this price point making it great value. Room very clean and adequate for requirements.
Only downvote because pool was closed - but the water was clear and surrounds immaculate so must have some temporary issue.

8/10

Excellent

13 Oct 2024

Riley

Good hotel

Leisure Partner

10/10

Exceptional

15 Sep 2024

Renee

Nice and quiet and staff were very nice to talk to

Leisure Family

6/10

Pleasant

27 Jun 2024

Marg

Even though the hallways and stairwells needed work the room was clean and tidy. However our king size bed was made up of 2 single beds which wouldn't be a problem except one side was higher than the other and one side was quite hard on the mattress.

Leisure Partner

10/10

Exceptional

06 May 2024

Margaret

It was convenient, well priced, clean and everything worked. Convenient carparking. It was a little noisy, but I just turned on the aircon. It was better than i expected for the price point.

Business Self

6/10

Pleasant

18 Feb 2024

Adrian

.

Business Self

10/10

Exceptional

17 Feb 2024

Anthony

Footy fans

Close to fabulous leagues club/ ground

Self

6/10

Pleasant

20 Jan 2024

Jack

I didn't like having to enter the building to get to and from my room through a locked fire door then walk up and down flights of stairs, because there was no all-day entry through reception due to it being locked at various times in the day, given that the managers live on the premises. I found this very difficult due to my own medical condition. The doors had to be opened with a key that I found very hard to turn in the lock, the doors were very heavy to open and carrying luggage up the stairs I found very difficult and painful. The motel was in a very convenient location for my needs but sadly I won't ever return to this particular motel in Rockhampton.

Leisure Self

6/10

Pleasant

22 Dec 2023

Tony

We were only staying one night and were aware that we had paid a budget price, but the bed was one of the best we have slept on.
The hotel is tired, but you can see that it is being renovated

Leisure Partner

8/10

Excellent

14 Dec 2023

Sisa

l love the cleaniliness but getting up the stairs is pretty hard because some of our luggage is heavy. It would have been better if there is an elevator.

Thank you
Merry Christmas and Happy New Year

Business_and_leisure Partner

8/10

Excellent

06 Dec 2023

Colin

Graham at reception very helpful. My room had a large circular rusty water mark the corner above the coffee/tea/eating table and the air con front cover in that same area was not attached properly (I thought it was going to fall off). Also, the corridor was undergoing renovation re painting etc so was a bit messy however was clean.

Leisure Self

6/10

Pleasant

12 Nov 2023

Russell

Having never lift and needing to carry out bags upstairs was a problem for us due to our current health conditions.

8/10

Excellent

23 Oct 2023

Paul

Clean and Quiet, even though it is next to the main road (the room was on the other side of the building from the main road) restaurants and pub were close enough to walk to. Position is next to the River and good pathways. We would use this motel again. Price was great.

8/10

Excellent

14 Oct 2023

Peter

Not bad

Leisure Self

6/10

Pleasant

01 Oct 2023

caelen

Would not stay again

Our room was ok. Shower and bathroom was good.

However, the hotel is noticeably aged. The stairs were difficult to navigate our luggage.

The fire door was locked. Which shouldn’t be the case.

In the corridors it was very dark and the carpets in the corridor were very worn.

It was quite run down and unfortunately a lot of the businesses around the hotel are closed as well.

Partner

10/10

Exceptional

24 Sep 2023

Vanessa

Great service. Locked myself out after hours & wasn’t a problem.

Business Self

2/10

Poor

21 Jul 2023

Mark

Property looked closed when I arrived with the closed sign in the window - manager advised he leaves it up all the time. Office hours listed 8-6pm and was closed in these hours.
The room was on the 1st floor; the floor smelt like industrial cleaner, and the room was worse - woke up with a headache.
Advertised and checkin paperwork advised a daily room clean with fresh towels - that didnt happen.
Rude managers, like I was an inconvenience to them.
do not recommend - 1 star

Business_and_leisure Self

2/10

Poor

27 Jun 2023

wendy

Bathroom taps would not turn on and leaked some lights didn’t work air conditioner had mould on roof above it very unsatisfied

Leisure Partner

6/10

Pleasant

04 Jun 2023

Alan

Lots of Cockroaches