Zar San Luis Potosi

6/10

Pleasant

03 Feb 2026

Richard

Room was cold. No heater. Only 2 electric outlets one near the tv, the other in the bathroom.

Partner

8/10

Excellent

21 May 2025

Royce

It was nicely cared for! There was a bit of noise throughout the night as drivers came to check in.

Leisure Pet

10/10

Exceptional

03 Feb 2025

Ismael

Clean and quiet

Business_and_leisure Self

10/10

Exceptional

30 Sep 2024

Timothy J

Excellent

Wonderful

Friends_and_family Family

8/10

Excellent

26 Aug 2024

Elizabeth

I was on a long road trip and only needed a hotel for overnight for myself and my two dogs. The staff was very helpful and nice. While the breakfast was basic, it was cooked to order and the waitress was wonderful. It was conveniently right off the highway and the hotel itself didn't have any of the usual road traffic noise. If you just need a room for the night, this is the place.

Business_and_leisure Pet

2/10

Poor

12 Jun 2024

Jose

no security at all

not every room we had was with a good working AC, the security was the worst, while we were trying to check in another person who had registered already got some tools stolen from his pick up in a matter of a few minutes. We left the hotel to go get rooms to a different hotel near by.

8/10

Excellent

10 Jun 2024

Chieko

The staff was wonderful especially Claudia!
She took time with us and our dog. Even comforting her when there was a thunderstorm and she got scared.
This place is off the beaten path and such a wonderful find! The only concern was no hot water late at night.

Partner

6/10

Pleasant

26 Nov 2023

Valerie

We were traveling with our small dog. There was grass on the property which made it comfortable for her. Although the hotel is tired and dated and in bad need of some modernization, the beds were very comfortable.

Leisure Pet

2/10

Poor

08 Oct 2023

Paul

Never again

They used to be a good place Have gone done hill

Partner

6/10

Pleasant

30 Sep 2023

Beatriz

This is the second time that I book online and when I go to check in they can’t find my reservations or that my reservation shows less people then what I booked it for. They take quite a while to find my right reservation even after I give them my itinerary number. Very frustrating. I am already super tired from my travel’s.

Leisure Family

6/10

Pleasant

26 Nov 2022

Genevieve

Liked the location for traveling from Querétaro toward Matehuala by car, because it is very close to the bypass.

The hotel is otherwise not particularly pleasant. Check-in is slow. Only one key although there were two of us. Dripping faucet. Not very cheery decor. They didn't give us enough water.

Business Partner

10/10

Exceptional

27 Sep 2022

Virginia

Very friendly staff, great parking, night surveillance, very clean. And finally, an excellent place to welcome our pets.

Business_and_leisure Pet

10/10

Exceptional

06 Sep 2022

Elliott J

Clean property. Good service.

Business

2/10

Poor

29 May 2022

Allison

Property is in an unsafe industrial area there is razor wire strung across the back and the side wall of the property there appeared to be no security cameras at all also that advertising was a bit deceptive and that we were traveling with pets we checked in no problem and then later when we went to change rooms they told us we had to pay almost double the cost of the room because we had pets

Leisure Pet

8/10

Excellent

28 Sep 2021

Mayry Anna

My Expedia reservation was not in their system when we arrived but the receptionist was very friendly and helpful, taking the time to find me a room right away. Really appreciated that our cats could stay with us for a very reasonable fee too. Breakfast was delicious as well!

Business_and_leisure Pet

10/10

Exceptional

01 Apr 2021

Alheyda

I really like the hotel, I’ll recommend this hotel, only one suggestion ice machine to have on site available for customers.

Friends_and_family Family

2/10

Poor

15 Feb 2021

Verified traveler

The room had glass counters and table DANGEROUS
and not too smart. It is winter and we were not
told
that there is no heat in the room unless you walked up 3 flights to another room. CLEVER! We were forced to stay because of this We had to walk up 3 flites and
both us are in our 80s No fun They should disclose this
especially as this is winter. Even though we stayed we would ask for a refund Please respond Thank you Mr and Mrs Moss

Leisure Family

8/10

Excellent

03 Jun 2020

Catherine

Nice Overnight Stop Over with Pet

Had to wait to get what we previously reserved, a king bed, but other than that we have no complaints. The room was clean and accommodating. I missed having a bath mat, but that’s not very important. I was traveling with my dog and there was an extra charge of $250 pesos. Had to go back to the fine print to find this rule. So be prepared if traveling with a pet.

Partner

8/10

Excellent

21 Oct 2019

Verified traveler

Good property for a budget hotel.*

This was an inexpensive stay right off the SLP bypass around town. Fine for our purposes of a quick overnight stop, but it is out in an industrial area. The property was having problems with locks and room keys during our stay, so the desk clerk had to let you into your room each time you closed the door behind you. Overall the staff was friendly, the rooms were basic but very clean. Well lit parking lot and night-time security. Negatives were never had hot water, WiFi was quite slow and there is no elevator in this property.

Partner

6/10

Pleasant

26 Jun 2019

Verified traveler

My reservation does not exist. The holes was overbooked by Travelocity 🙁

2/10

Poor

06 Apr 2019

Verified traveler

This is not a 3.5 star. Barely a 1 star. It was under construction. Noisy, no hot water, bedding terrible, and traffic noise all night. Should not be renting rooms in this condition. They should have paid us to stay. I would like a refund for this room.

Business_and_leisure Family

2/10

Poor

03 Feb 2019

Verified traveler

Worst Night Ever

This is a dirty, very uncomfortable hotel. The bed was about broken, no food, out of way for anything else. The window would not shut - it was freezing cold. No heat or A/C.

Family

8/10

Excellent

06 Jan 2019

Denise

Good Place for a Quick Stop

Good place to stay for a quick stop on a trip. A few restaurants within a few km, but none really in walking distance. Very basic, but clean and quiet.

Partner

2/10

Poor

24 Jul 2018

Verified traveler

I reserved five nights and was shorted two tonight's by the hotel along with other family members, but they were able to keep their 5 day reservations but expedia and Zar hotel did not keep my reservation even though expedias email stated \"Your reservation is confirmed. No need to call to reconfirm\" will never use expedia ever again

6/10

Pleasant

02 May 2018

Verified traveler

Dog friendly

The only reason I will stay here again is. Ecause it has Wi-Fi and is dog friendly. . Room was dirty, not enough towels,

10/10

Exceptional

11 Jan 2018

Lynne

Felt very safe!

Quick stop over when driving through town, extremely over priced. WiFi didn’t work, never got a signal, but there were several federalis staying there so the place was very secure!! Breakfast was also good.

8/10

Excellent

19 Dec 2017

Paul

Friendly staff Rooms have a lot of space parking is good and it is easy to locate I stay there every time I pass through San Luis Potosí

4/10

Poor

26 Nov 2017

Chuck

Unfriendly front desk staff, lost our reservation that was made 7 months before, not even an apology, took 45 minutes to book us in. Our fourth time staying at this hotel, it has few amenities but we choose it because it allows dogs and although we have stayed 3 times before we have never been charged an extra fee for the dogs until this time when 3 men appeared at our door and asked if we had dogs (like we were criminals) we only stay at hotels that accept dogs so we don't even try to hide them. No telephones. clock radios, hard beds and one towel per person but the room is clean and the location is good.

2/10

Poor

17 Nov 2017

Bob

Stay anywhere else

The main floor of this hotel is occuloied by the Mexican Policia Federales. Almost the entire parking is full of their vehicles and theire is a guard on the front door 24/7. There is no elevator, no glasses, no telephone in the room. There are ice machine, one vending machine and no breakfast. Non English programming on the TV and ceramic tile floors that echo all night long with suitcases being rolled down very long halls. There is nothing about this hotel that would entice one to return.

4/10

Poor

16 May 2017

Peter

Much better hotel options available

The hotel is worn down. A/C in rooms is poor. Rooms are not clean. Corners have grime, walls are dirty, tile grout is dirty and moldy, sheets are old. They have a pet policy but it is for dogs under 10 pounds only. Restaurant is very basic with snack food only.. Would not recommend and would not stay there again. Staff is not friendly and the entire attitude reflects poor moral. NO ELEVATORS. Rooms had no phones to contact front desk, no clocks, no coffee maker, no hair dryer.

6/10

Pleasant

09 Mar 2017

Tom

Noisy

Too close to main highway and air conditioner didn't work so Windows had to be open.

4/10

Poor

01 Sep 2016

Adan

Zar it's like being in jail.

It was close to the main highway, it was super safe because it was full of armed Federales. They charge for everything, even the bad coffee

Family

6/10

Pleasant

04 Aug 2016

Mimo

Prison view

The hotel is super far from anything. No nearby restaurants or convenience stores. Federal agents everywhere( which in a way made me feel safe)

10/10

Exceptional

07 Nov 2015

James

Happy Zar Stay

Very convenient access from the highway, large rooms, great big shower, nice staff.

Partner

6/10

Pleasant

07 Jan 2015

John

Easy access to those on the SLP Shortcut.

GET off the road, a safe spot, a good bed. No coffee, mini breakfast.

Partner

8/10

Excellent

25 Jul 2014

Juls

All rooms not created equal

I have stayed at this hotel 2 additional times since the first review. Each time, I received a room not as nice as the time before. The last room I received needed paint in the bathroom, and had a mold problem by the shower door. Very stingy on towels. Breakfast started late. They never could find my reservation. However, because I had the email confirmation, they honored it. And that was with 3 people working on it. I don't know what the problem was. In general, it's a beautiful hotel, but next time, I will choose to stay at the Ibis down the road.

8/10

Excellent

07 Jul 2014

Jason

Will stay there again

6/10

Pleasant

22 Jun 2014

KRISTI

No internet

Stayed only one night en route to our home in Quintana Roo.

2/10

Poor

07 May 2014

Ken

Looks can be deceiving. Not recommended at all.

Outside of hotel and grounds are beautiful. Lobby is beautiful. The room, where do I start. Hotel says it's five years old but too looks 15. Run down, dirty looking. Shower runs water into the floor so it's 1/4 inch deep after shower thus the moldy floor and walls. Shower drips all night. Need ear plugs. This hotel is directly across from a FEDERAL PRISON. We were the only car in the parking lot when we checked in and there were only two more when we checked out. Now we know why. Female clerk was very helpfull, male night shift didn't say a word to us at all even when we spoke to him. Free breakfast was toast, bad coffee with coffee mate. No milk. Asked for the juice that came with it and didn't get it. This was the worst hotel we ever stayed in. Internet didn't work in rom and we had to sit in the lobby to use it. No fun after driving all day. Couldn't wait to leave.

10/10

Exceptional

24 Apr 2014

Juls

Perfect for thru-travellers!

We were very happy with the Zar Hotel. I was delighted to see the cleanliness, and appealing decor. The location was excellent for us, right off the highway. Easy off, easy on. The water in the shower was great both with heat and pressure. Shampoo and a bar soap was provided. Our pillows were on the flat side, I have to say. The \"free\" breakfast was not sufficient, but they have nice menu selections, including hot cakes, waffles, eggs, etc. (opens at 7am)

4/10

Poor

30 Aug 2013

Hector

Soso

It's dirty and a very bad location

8/10

Excellent

10 Jul 2013

Bob

Nice Hotel on Route 57

One night stay that was very relaxing and pleasing

Partner

8/10

Excellent

09 Nov 2012

Verified traveler

Good end to a long day

The stay was very pleasant. The front desk clerk was bilingual and all of the staff members were very helpful. The only problems were with info provided by hotels.com: The street map is horribly wrong, and the property profile says that the bathrooms are SHARED (not!)

6/10

Pleasant

17 Jun 2011

John

Inexpensive, Safe

Don't expect coffee in the morning. Toilets don't flush easily. Internet service never came on, guard in parking lot was gracious. Away from the city and one feels safe. Friendly patrons, not a Hotel de Paso... for adulterers and fornicators.

8/10

Excellent

23 Jul 2026

Julio Antonio

enchufes que no funcionan y sin agua caliente
Pero el joven de recepcion super atento me ayudó con tema que tuve en mi moto

10/10

Exceptional

23 Jul 2026

Gustavo Valdez

Ok

10/10

Exceptional

21 May 2026

Juan Armando

Excelente

Business

8/10

Excellent

03 Apr 2026

Gladys

Atencion buena! A pesar de que llegue noche. Ambiente familiar y agradable. Recibe mascotas a un modico precio.

Family_with_children

4/10

Poor

30 Jan 2026

Emmanuelle Hernandez

estoy solicitando mi factura y nadie me puede dar una respuesta

Business

10/10

Exceptional

27 Nov 2025

Gómez Alcántara

buen hotel, servicio excelente

Business_and_leisure Partner

10/10

Exceptional

07 Nov 2025

Iris Minerva

Habitacion impecable muy limpia, el personal muy agil y atento. Volveria a reservar

Friends_and_family Family

8/10

Excellent

23 Aug 2025

Alfonso

Todo bien

Leisure Pet

10/10

Exceptional

09 Aug 2025

Humberto

Muy bien servicio

8/10

Excellent

05 Aug 2025

Quetzalcoatl

No ay comida

Leisure Family_with_children

6/10

Pleasant

03 Jun 2025

Luis Arturo

se puede mejorar

6/10

Pleasant

21 May 2025

RUBEN

El servicio de las personas es agradable, el hotel está aislado y sin opciones para comer después del desayuno.

Business Self

8/10

Excellent

30 Apr 2025

Jaime

Estuvo bien....solo que el check in fue muy tardado..aprox 40 minutos...por lo demas estubo buen...ah..no promocionan su desayuno

Partner

10/10

Exceptional

18 Apr 2025

Victor

En general muy buen hotel para descansar pacíficamente y limpio

Leisure Family

6/10

Pleasant

16 Apr 2025

Jaime

No me gusto que la television no funcionara, me fui a quejar y me indicaron que personal de mantenimiento lo arreglaba en unos minutos y,nunca fueron a repararla o ver que estaba mal..no ofrecieron desayunos o algun servicio adicional ....todo muy normal sin valor agregado.

Leisure

8/10

Excellent

09 Mar 2025

DITER ALBERTO

Como hotel de paso está bien

Business Self

4/10

Poor

20 Oct 2024

Alejandra

Duramos casi 50 minutos en recepción para que nos pudieran dar una habitación, ya que según la señorita, no aparecía mi reservación
Me dieron una habitación de camas dobles, exactamente la 124
Y en mi reservación era una habitación sencilla con 1 cama matrimonial, para 2 personas
En la habitación solo había 1 toalla para baño
Muy mal servicio

Leisure Partner

6/10

Pleasant

20 Oct 2024

guillermo

Habitación normal básica

Business

6/10

Pleasant

01 Oct 2024

Santiago

El aire acondicionado no funcionaba correctamente y hacia calor en la habitacion la cual fue reportada.

Business

10/10

Exceptional

28 Aug 2024

Azereth

10/10(

Leisure Partner

2/10

Poor

25 Jul 2024

ANGEL

No respetan términos de la reservación

2/10

Poor

25 Jun 2024

Edgar

No encontraron mi reserva, aún cuando les mostré mi recibo de pago.

Business Self

6/10

Pleasant

19 Jun 2024

Karla

El hotel es promedio, no nos dejaron pagar por transferencia, nos hicieron ir personalmente a liquidarlo, nos intentaron hacer un cargo por más de 300 mil pesos mexicanos, el personal poco amable y dispuesto. Cuando se les quiso pedir un favor para dejar una canasta del trabajo para que luego pasara otra persona por ella se negaron. Mala experiencia.

Business Self

10/10

Exceptional

18 Jun 2024

Mario Fernando

muy agradable

Business_and_leisure Self

8/10

Excellent

13 May 2024

SILVESTRE

Servicios

En general la estancia estuvo bien a excepción del restaurante que desafortunadamente no estaba en operación

Business

4/10

Poor

08 Apr 2024

Rita

La propiedad sin problema, pero la compra con mucho que desear

2/10

Poor

31 Mar 2024

Hector

La verdad dejo mucho que desear

Leisure Family_with_children

10/10

Exceptional

14 Mar 2024

Jose

Trato de la Srta. Recepcionista.

Business Partner

6/10

Pleasant

29 Dec 2023

Gladys

Los cobertores muy delgados para el invierno! No atienden rápido! Faltan toallas en habitación. No hay vasos para el agua en la habitación. Cobran 280 por el perrito pero les faltan espacios alternativos para las mascotas.

Friends_and_family Family

4/10

Poor

15 Nov 2023

Azul

El gerente fue el que me resolvió dos temas, no tiene elevador me dieron una habitación sucia y me cambiaron cuando lo pedí pero fue el gerente quien tuvo que verlo, no hay restaurante más que para desayunar, no llega Uber eats las camaristas desde temprano hablan por los pasillos muy fuerte y te despiertan, falta limpieza al hotel y mantenimiento pero sobre todo servicio

Business Self

10/10

Exceptional

28 Sep 2023

EFREN

Para viaje de negocios es perfecto

Business Partner

10/10

Exceptional

21 Sep 2023

Ana M.

Estratégicamente situado

Es un hotel pequeño pero situado estratégicamente en la carretera San Luis Potosí a Querétaro. Todo en orden y limpio, el entorno es seguro, a unos pasos está un OXXO. Tiene un amplio estacionamiento y el acceso al hotel es muy fácil, al igual que la salida tanto para un lado como para otro. El servicio de desayuno está completo y sirven buenas porciones. La relación costo beneficio está muy bien, para utilizarlo de camino a otro lado.

Friends_and_family Family

2/10

Poor

11 Aug 2023

Esther Arvizu

No respetaron la tarifa de expedia y cobraron \"lo restante\" en el hotel

Business Family

2/10

Poor

20 Mar 2023

Eulalio Juan

Pésimo

Pues llegue ala 1 am y me dijeron que no tenían habitaciones para darme y q o podían y la señora de ahí de nombre Karina súper déspota y atendiendo de mala gana me dijo que no era su problema.
Entonces no pude quedarme en el hotel y me fue cobrado es la segunda vez qué pasa esto en su portal y la vez pasada fue en puebla en el. Amino real en puebla y no me hicieron reembolso
Pido esta vez si me lo hagan

Business

8/10

Excellent

01 Feb 2023

José Gerardo Cohen

Todo bastante bien, lo mejor el trato personal.

Business Partner

8/10

Excellent

29 Sep 2022

Ana María

Muy bien, excepto el baño

Muy ágil el ingreso. Muy limpio y la habitación amplia. Solo una recomendación: coloquen una cortina en el baño pues la regadera moja el piso del baño y es incómodo y peligroso.

Partner

8/10

Excellent

22 Aug 2022

Adriana

El personal fue amable y accesible, todos muy agradables. Nuestra estancia fue de una ñoche y fue más bien como de paso pero cumplio con lo esperado. Es un hotel pet friendly con un costo adicional que también fue accesible.

Friends_and_family Family

6/10

Pleasant

10 Aug 2022

carlos

Buen estacionamiento

Business Self

8/10

Excellent

20 Mar 2022

Ana Maria

El hotel es suficiente para hacer una escala en un camino largo. Las habitaciones están amplias y limpias. El único inconveniente es que las toallas no estaban completas y tuvimos que ir por otras. No nos dieron toalla de manos. El desayuno suficiente. La entrada y salida fue ágil. Está situado sobre carretera, pero tiene muy cerca un OXXO por cualquier necesidad básica.

Friends_and_family Family

10/10

Exceptional

28 Jul 2021

Verified traveler

Me parece adecuado y limpio. Todo tranquilo. Afuera de la ciudad y de fácil acceso

Leisure Family

2/10

Poor

11 Jul 2021

Verified traveler

Culpan a expedia por la reservacion

Leisure Family

4/10

Poor

07 Sep 2020

Verified traveler

Problemas con suministro de agua caliente, por lo que el ingeniero esperando llegar a tener una buena experiencia bajó a recepción para avisar.

Business Self

4/10

Poor

20 Aug 2020

Javier

Las habitaciones son como aparecen en las fotos. Es muy conveniente como hotel de paso, mientras haces un viaje largo. En la recepción, en el check-in, el empleado que nos atendió no era amable y quería cobrar de más. Al final se resolvió, pero se tuvo que hablar a Expedia por ayuda.

Friends_and_family Pet

10/10

Exceptional

29 Jul 2020

Arturo

Recepcion con excelente servicio y alternativas de solución.

Friends_and_family Family_with_children

8/10

Excellent

10 Jul 2020

José Neill Amhed

Escuchen al cliente

No encontraban mi reservación, e incluso me dijeron que no había realizado la reservación. Quise proporcionar el número y no me aceptaron mi sugerencia

Business

6/10

Pleasant

29 Jan 2020

Verified traveler

Las opciones de comida son limitadas, a pesar de que el hotel tiene restaurante el horario no es el más conveniente para viajes de negocios

Business

4/10

Poor

09 Jan 2020

Verified traveler

Mucho tiempo para registrarse y el cuarto tenía cabellos no estaba muy limpio , las sábanas estaban rotas

Business Family

4/10

Poor

06 Jan 2020

Antonio

increíble que en esta época con temperaturas tan bajas el hotel no cuente con calefacción ni cobijas extra, el baño completamente sucio.

Family

8/10

Excellent

28 Nov 2019

Verified traveler

La ubicación buena y el check inn . La recepción fue rápida

Friends_and_family Family_with_children

8/10

Excellent

12 Nov 2019

Verified traveler

Es un lugar funcional. Solo para llegar a descansar un poco por una escala de viaje de carretera. No es lujoso, pero al menos las camas y espacio de habitación es bueno.

Friends_and_family Friends

6/10

Pleasant

05 Nov 2019

Verified traveler

Frío en la zona y la Sam’s no cuenta con sabana sabana

Leisure Family

8/10

Excellent

20 Oct 2019

Verified traveler

Me gusto mucho el precio, la verdad bastante accesible, que no me gusto en pasillos se siente un olor raro

Business Friends

10/10

Exceptional

14 Oct 2019

Verified traveler

Me gusta en general. Solo me gustaría que pusieran mas botellas de shampoo, o sea éramos tres y ponen 1

Leisure Family

10/10

Exceptional

23 Sep 2019

Verified traveler

Excelente servicio. Instalaciones muy limpias felicidades

Business Friends

8/10

Excellent

16 Sep 2019

Carmen

Limpieza de habitación

Buen servicio muy limpio todo .

Family

2/10

Poor

07 Sep 2019

conrado

Horrible trato al huésped. La recepcionista mal encarada y grosera, no ponen elementos de aseo, no cambian las toallas, la cobija apestaba, de verdad olía muy mal! Perros ladrando toda la noche, en fin... NO LO RECOMIENDO!