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Hampton Inn by Hilton San Luis Potosi

San Luis Potosi · Mexico

Av. Salvador Nava Martinez 3105View location

8.4/10Excellent1,241 Reviews
Cleanliness8.4/108.4
Service8.6/108.6
Comfort8.2/108.2
Condition7.8/107.8
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn by Hilton San Luis Potosi

The following services and amenities are available, but with reduced service: Fitness Center, Breakfast, On-site Restaurant(s), Pool, Room Service. The following services and amenities are currently not available: Airport Shuttle.

Welcome to our new Hampton Inn by Hilton San Luis Potosi hotel, in the city's most scenic area near the Plaza de la Ciutadella and overlooking the lake and beautiful Tangamanga Park.

Our convenient location gives you easy access to the historic city center and industrial areas as well as to the cities of Guadalajara, Zacatecas, Mexico City, Monterrey and Huasteca Potosina.

Stretch out and relax in one of our spacious guest rooms featuring beautiful park or lake views, a comfy bed and modern amenities such as a coffeemaker and 43-inch flat-screen TV with in-room movie channels. Upgrade to a suite for more space, sofa bed, mini refrigerator and microwave.

Read more about this hotelShow less

Start your day with a free hot breakfast each morning or if you're in a hurry, grab an On the Run Breakfast Bag, available Monday - Friday. Our Treats Shop is open 24-hours if you need a snack or beverage.

Our outdoor heated pool, 24-hour fitness center and Sky Bar are located on the top floor of our hotel, offering more spectacular views of the lake and park.

With a stay at Hampton Inn San Luis Potosi in San Luis Potosi (Colinas del Parque), you'll be steps from Citadella and 10 minutes by foot from Tangamanga Park I. This hotel is 2.6 mi (4.2 km) from Plaza del Carmen and 2.7 mi (4.3 km) from San Francisco Garden.

Make yourself at home in one of the 130 air-conditioned rooms featuring refrigerators and minibars. 43-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include laptop-compatible safes and desks, as well as phones with free local calls. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Cleaning and safety

Sanitization
Contactless check-out is available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • You need to know
    • Pool access available from 10:00 AM to 8:00 PM.
    • Only registered guests are allowed in the guestrooms.
    • No pets and no service animals are allowed at this property.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    18
  • Optional fees
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Tangamanga Park I 0.8 km / 0.5 mi
Citadella 1.2 km / 0.8 mi
Alfredo M. Terrazas 1.4 km / 0.9 mi
San Luis 400 Market 2.4 km / 1.5 mi
Potosino Sports Institute 2.7 km / 1.7 mi
HGZMF 1 San Luis Potosí 2.7 km / 1.7 mi
La Bene San Luis Hospital 2.8 km / 1.8 mi
Labyrinth Museum of Science and Arts 3.1 km / 1.9 mi
Casa de la Cultura 3.1 km / 1.9 mi
Colegio Othón 3.3 km / 2 mi
Lomas Hospital of San Luis 3.3 km / 2.1 mi
Potosi Regional Museum 3.4 km / 2.1 mi
Plaza de Aranzazu 3.4 km / 2.1 mi
Temple of Tercera Orden 3.5 km / 2.2 mi
General Hospital of Zone No. 1 3.6 km / 2.2 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 130
  • Number of floors (main building): 15
  • Double rooms: 66
  • Suites: 1
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Airport
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
Show 25 more facilities & services
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Room service
  • Laundry serviceExtra charge
  • Multilingual staff
  • 24-hour security
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Lift access
  • Gym
  • Luggage room
  • Bar
  • Restaurant
  • Poolside snack barExtra charge
  • Breakfast room
  • Meeting room: 1
  • Audio-visual equipment rentalExtra charge
  • Outdoor heated pool
  • Breakfast
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room LAKE VIEWRoom • LAKE VIEW • 1 Bedroom • 20 m²ROO.LK-1
    Room LAKE VIEWPhoto unavailable3 photos

    Hampton Inn by Hilton San Luis Potosi

    Room LAKE VIEW

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK-1

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin LAKE VIEWDouble or Twin • LAKE VIEWDBT.LK

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Double or Twin LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH VIEWSSUITE • WITH VIEWSSUI.WV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    SUITE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE WITH VIEWSDOUBLE • WITH VIEWSDBL.WV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room Accessible WITH VIEWSRoom • Accessible WITH VIEWSROO.H6-WV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Room Accessible WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEW • 1 Bedroom • 20 m²ROO.LK
    Room LAKE VIEWPhoto unavailable5 photos

    Hampton Inn by Hilton San Luis Potosi

    Room LAKE VIEW

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE CITY VIEWSINGLE • CITY VIEWSGL.CV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    SINGLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 20 m²ROO.QN
    Room QUEEN SIZE BEDPhoto unavailable2 photos

    Hampton Inn by Hilton San Luis Potosi

    Room QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW QUEEN BEDDouble or Twin • CITY VIEW QUEEN BEDDBT.CV-QN

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Double or Twin CITY VIEW QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEWDBL.LK

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEW TWO DOUBLE BEDSRoom • CITY VIEW TWO DOUBLE BEDS • 1 Bedroom • 20 m²ROO.2D-CV
    Room CITY VIEW TWO DOUBLE BEDSPhoto unavailable5 photos

    Hampton Inn by Hilton San Luis Potosi

    Room CITY VIEW TWO DOUBLE BEDS

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2D-CV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 1 Bedroom • 20 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable1 photo

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE LAKE VIEWDOUBLE • LAKE VIEW • 1 BedroomDBL.LK-2
    DOUBLE LAKE VIEWPhoto unavailable1 photo

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE LAKE VIEW

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.LK-2

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room WITH VIEWSRoom • WITH VIEWSROO.WV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Room WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible-Queen Size BedSTUDIO • Accessible-Queen Size BedSTU.H6-QN

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    STUDIO Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEWRoom • CITY VIEWROO.CV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Room CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO DOUBLE BEDSDOUBLE • CITY VIEW TWO DOUBLE BEDSDBL.2D-CV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE CITY VIEW TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 20 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable1 photo

    Hampton Inn by Hilton San Luis Potosi

    SUITE KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE CITY VIEWQUADRUPLE • CITY VIEWQUA.CV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    QUADRUPLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV-4

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEW TWO BEDSDouble or Twin • CITY VIEW TWO BEDSDBT.2B-CV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Double or Twin CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room LAKE VIEWRoom • LAKE VIEWROO.LK-2

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Room LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.LK-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN BED NON SMOKINGSTUDIO • QUEEN BED NON SMOKING • 1 Bedroom • 20 m²STU.NM-QN
    STUDIO QUEEN BED NON SMOKINGPhoto unavailable5 photos

    Hampton Inn by Hilton San Luis Potosi

    STUDIO QUEEN BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.NM-QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW QUEEN BEDDOUBLE • CITY VIEW QUEEN BED • 20 m²DBL.CV-QN
    DOUBLE CITY VIEW QUEEN BEDPhoto unavailable2 photos

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE CITY VIEW QUEEN BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV-1

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CITY VIEWDouble or Twin • CITY VIEWDBT.CV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Double or Twin CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE LAKE VIEWSUITE • LAKE VIEWSUI.LK

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    SUITE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW TWO BEDSDOUBLE • CITY VIEW TWO BEDSDBL.2B-CV

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE CITY VIEW TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2B-CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 20 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable1 photo

    Hampton Inn by Hilton San Luis Potosi

    DOUBLE Accessible-Queen Size Bed

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wheelchair-accessible

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room CITY VIEW TWO BEDSRoom • CITY VIEW TWO BEDS • 20 m²ROO.2B-CV
    Room CITY VIEW TWO BEDSPhoto unavailable4 photos

    Hampton Inn by Hilton San Luis Potosi

    Room CITY VIEW TWO BEDS

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    20 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Room type
    Room
    View / characteristic
    CITY VIEW TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B-CV

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin CAPACITY 2Double or Twin • CAPACITY 2DBT.C2

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    Double or Twin CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE LAKE VIEWQUADRUPLE • LAKE VIEWQUA.LK

    Photos are not available for this room type.

    Hampton Inn by Hilton San Luis Potosi

    QUADRUPLE LAKE VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    LAKE VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.LK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn by Hilton San Luis Potosi

8.4
Excellent
1,241 Reviews
Cleanliness
8.4 /10
Service
8.6 /10
Comfort
8.2 /10
Condition
7.8 /10
Amenities
8.4 /10
100 reviews shown
4/10
Poor
27 Jul 2026
Claudia
Los empleados muy amables y serviciales, sobre todo las chicas de recepción. Ya está viejo el hotel o se ve viejo, entonces sucio. En la madrugada me apareció una chinche de cama en la almohada. Tengo video.
8/10
Excellent
22 Jul 2026
John
All good but one elevator out of service made it slow to enter and exit. Everything else was good.
Partner
8/10
Excellent
14 Jul 2026
Irene
Location is a plus
Family_with_children
6/10
Pleasant
07 Jul 2026
Aureliano
Suite rooms are connected through doors and you can hear the room next door
Partner
10/10
Exceptional
07 Jul 2026
Viria
Great food and service everything was great!
Friends_and_family Family
2/10
Poor
19 Jun 2026
Irma
Check in is at 3:00pm. We got there about 15 minutes earlier and we were told the room wasn’t ready and that’s perfectly fine cause we did get there early. But 3:00pm flew by it was 3:30pm and we were still in the lobby waiting for our room. We didn’t get a room until after 4:00pm. My toddler, husband and I were irritated waiting forever for our room. Mind you the bed sheets had small stains we didn’t even complain because it would’ve taken them a whole other hour or two to get a new room. This hotel was amazing a few years ago, it has gone down hill.
Family_with_children
6/10
Pleasant
18 May 2026
Adrian
What I didn't like was that only one elevator was working, and the wait was very long.
Self
4/10
Poor
27 Apr 2026
Fernando
The condition of the room was far below my expectations. The carpet was worn and dirty, the towels were old and ragged, basic amenities were lacking: there were no shampoo and conditioner. We asked if we could our rooms for a double bed and we were told we couldn’t do it because we booked through Expedia, to matters worst on the last day, there was a leak in the bathroom.
Finally they were able to accommodate our initial request, for this reasons I would not recommend this hotel.
2/10
Poor
11 Apr 2026
marco arturo velasco
Breakfast was average , rooms really small , dirty, elevartors take forever you have to wait 5-10 mins to take it, pool was full of people who wasn’t at the hotel
Family_with_children
2/10
Poor
04 Apr 2026
Mike
The hotel has cockroaches, and I didn’t even stay longer than an hour. I left and will never ever book this hotel ever again. In fact I booked a different hotel at my own costs additional to these ones that were nonrefundable due to the conditions of this hotel.
Partner
4/10
Poor
16 Mar 2026
Daniel
We checked in at the posted check in time but had to wait 50 minutes for our room to be ready. Staff said that our room was the only one of its class and that's why we had to wait, but we saw several other parties who also had to wait. During all this, staff socialized with each other rather than focusing on work. Two days later when we checked out, we had to wait a very long time for an elevator as 3 of the cleaning staff were seemingly stopping at every floor, chatting with each other, and then allowing the elevator to move. We also found the included breakfast completely depressing. The eggs had a green-blue tint, the beans were far too orange in color, the fruit did not seem fresh, and the coffee was truly horrible. We did not even try the included breakfast our second morning.
Partner
10/10
Exceptional
27 Feb 2026
Ernesto
The place was great, very clean room, the location is great, kind staff, free breakfast included. Ammenities in general were excellent.
Family
10/10
Exceptional
25 Feb 2026
Maria
First time staying here and it was good. Staff very friendly. Will return 👍
Partner
6/10
Pleasant
20 Jan 2026
Edith
It was ok. Staff were amazing. Very friendly professional and helpful. Great location. But my room had no iron and blow dryer. I did had to jump to loops to get it. I did reserved for another night in a different room and had everything I needed.
Leisure Partner
2/10
Poor
14 Jan 2026
Mayela
Stay away from this hotel, on the first day my pillows had boot prints on them. When I requested for them to be changed the cleaning lady acted shocked when I told her I needed them changed. She asked if I actually needed them all of them changed, I said yes. She said it was a lot of pillows to change. My towels didn’t get changed either. Staff is really loud even when it’s 6AM in the morning, so don’t expect to sleep in. Clerk refused to give me two cards when I asked for two keys, until a different employee stepped in. Food is also awful, I ordered room service and the food was undercooked, cold, and tasteless. Elevator is slow and was out of service a few times during my stay. The 6th floor has a weird smell, it’s very strong and stinky. I would not stay at this hotel again. If possible id give it 0 stars.
Business_and_leisure
10/10
Exceptional
01 Jan 2026
Guillermo
Ok
10/10
Exceptional
04 Dec 2025
Carlos Alberto
Very clean room. Continental breakfast is better than other places. Staff is courteous.
Leisure Partner
10/10
Exceptional
06 Oct 2025
Dario
Clean room staff
Leisure Family_with_children
10/10
Exceptional
22 Sep 2025
JESUS
Excellent Hotel
10/10
Exceptional
21 Sep 2025
Alger
Todo excelente, solo los elevadores son muy lentos, pero en general todo muy bien
Leisure Family
8/10
Excellent
16 Sep 2025
Andres
En general bien si solo te vas a quedar maximo 2 noches. La habitacion bien, la vista haacia el lago muy bonita, el desayuno completo y rico. Los elevadores muy lentos y solo hay 2 (5 y 11 personas), el estacionamiento muy pequeño si llevas pick up o suburban, lo bueno que el guardia fue muy amable y siempre me apartó el lugar mas amplio.
Leisure Family
6/10
Pleasant
08 Sep 2025
Jessica
The property was ok, but they allowed a group of \"athletes and family\" to sit in the pool area drinking and having kids running like hell. It was not possible to enjoy, they run out of pool towels and breakfast was terribly cold.
Leisure Partner
10/10
Exceptional
08 Sep 2025
Valery
The parc tangamanga
2/10
Poor
25 Aug 2025
Hugo

Cero trato al cliente

Una experiencia terrible sin necesidad de serlo. No respetaron la tarifa. Me obligaron a pagar más para tener la habitación. De hecho me dijeron que no se vería reflejado en la cuenta pero sí lo hizo. No hicieron ningún intento de ponerse en contacto y explicarse. Cuando llamé además me dijeron que sí tenían piscina climatizada, y luego resulta que no. Vinieron a preguntarme si la habitación estaba bien, les pedí agua, me dijeron que sin problema y nunca vinieron. No tienen vergüenza.
Self
10/10
Exceptional
16 Aug 2025
Hugo
Elevador no esta en servicio
Leisure Family
8/10
Excellent
30 Jul 2025
Maria
I liked it was near a park. Elevators not working properly was the only inconvenience.
Leisure Family
8/10
Excellent
30 Jul 2025
Elvia
I liked that it was near the Citadel mall. I enjoyed the breakfast buffett. However, one of the elevators was not working and this caused a lot of inconvenience not only for us, but also other guests we spoke with.
Leisure Family
2/10
Poor
27 Jul 2025
Rafael
Terrible elevators, we need to come up o down to the 14 th floor by stairs 😡
4/10
Poor
26 Jul 2025
Veronica
Breakfast was good and location is convenient but it's terrible that they still don't have a date to fix the elevator. Taking stairs to the 11th floor for a week was painful. We couldn't enjoy the roof pool/terrace because waiting for a spot in elevator was up to 30 minutes. They had limited towels and pillows. The staff is friendly but the lack of functional elevator maid the stay painful.
Leisure Family
10/10
Exceptional
11 Jul 2025
BEATRIZ
It’s in a great area and very quiet calm and safe.
Leisure Family_with_children
2/10
Poor
01 Jul 2025
Valeria
Había reservado una habitación con cama queen y me dieron una con cama matrimonial.

La razón por la que me quedaba aqui era porque quería hacer uso de la alberca y resulta que no se podia usar porque estaba en mantenimiento.

Iba con bebe y volvi a las 2:30pm para cambiarlo de ropa y el cuarto todavia no lo habian hecho
Leisure Family_with_children
10/10
Exceptional
14 Jun 2025
Carlos
Great hotel, great staff
Leisure Family_with_children
6/10
Pleasant
28 May 2025
Julius
Only bad thing was 1 elevator operating!! Inconvenience!! Housekeeping sharing same elevator. Long wait to access..
Business_and_leisure Family_with_children
6/10
Pleasant
08 May 2025
Alfonso
Buena locación para el evento en el parque que atendimos.
Cuarto se sentía sucio, con polvo.
Baño olía feo desde el dia que llegamos. Regadera con el piso sucio.
Desayuno promedio. Solo el café y la fruta estaban buenos
Leisure Friends
6/10
Pleasant
29 Apr 2025
Wendy

Not quite up to usual standards

We always love Hampton’s but this one was not quite up to the usual standards. Bed comforter was no longer white. Breakfast area at 6:00am opening had no coffee ready and floor around table had lots of crumbs from previous day. Just a bit dissatisfied but will still stay at Hamptons.
Partner
4/10
Poor
20 Apr 2025
Ivan
The biggest problem with this Hotel are the elevators. Waiting time can be up to 10 minutes.
Another thing is that the lobby is located on the 4th floor but no where is a sign indicating how to get there.
4/10
Poor
19 Apr 2025
Jean Francois
Elevators were not functioning properly, had to wait 15 minutes sometimes. It was faster to take the stairs even from the 14th floor. All guest I have talked to, were complaining about it. Pool was dirty, pool water freezing. Breakfast not good.
Business_and_leisure Family
10/10
Exceptional
05 Apr 2025
Juan
Nice Hotelto spend the weekend !
Leisure Family
6/10
Pleasant
01 Apr 2025
Olga
.
4/10
Poor
31 Mar 2025
Verified traveler

Demasiadas fallas para una estadía de 5 días.

Problemas frecuentes con los elevadores. Se usa el mismo elevador para el personal de servicio que para los visitantes. Había sólo dos elevadores y uno estuvo sin servicio durante toda la tarde. Además fueron frecuentes las esperas para utilizar el elevador.
Pobre limpieza de habitación.
El último día no había agua en el hotel.
Friends_and_family Family
10/10
Exceptional
24 Mar 2025
Melissa
It was quiet, I liked that it was next to the park. Walmart was right down the corner and it was a quick 5 minute trip to a shopping center.
8/10
Excellent
15 Mar 2025
Anick
Clean, close to restaurants and shopping
Leisure Partner
10/10
Exceptional
15 Mar 2025
heber abraham acevedo
👍
Business Family
10/10
Exceptional
23 Feb 2025
Enrique
Everitjing good as always
Leisure Family_with_children
8/10
Excellent
03 Feb 2025
Juanita
Everything was great. From breakfast to the room and other services. The only down fall and pain was that there was only one working elevator for max of only 5 people & some ignored the limit. Some times we had to wait for 10-15mins to go to our room, lobby or to the parking garage.
2/10
Poor
02 Feb 2025
Jacob
Elevator stayed stuck 3 times and room was never cleaned
Business Friends
10/10
Exceptional
12 Jan 2025
Juan
It is really convenient for me every time and go there
Business_and_leisure Partner
6/10
Pleasant
04 Jan 2025
Cecilia
The room was not clean, the sheets looked dirty and in the bathroom I found a used soap!
Business Self
10/10
Exceptional
02 Jan 2025
Mauricio
The hotel was nice with a friendly staff. The breakfast is good and the parking is free. The hotel has a pool on the rooftop with a beautiful view which overlooks the city
Leisure Partner
8/10
Excellent
07 Dec 2024
Ricardo
Need to improve cleaning in the bathroom, shower gets swamped.
Business Self
4/10
Poor
05 Dec 2024
MA EUGENIA
Muy sucio el baño, especialmente la regadera, la alfombra y las sábanas sucias. Las toallas viejas
Friends_and_family Family
8/10
Excellent
05 Dec 2024
Rachel B
Shower area looks dirty on the edges also water acomulates while showering took a while to drain felt dirty.
Partner
10/10
Exceptional
20 Nov 2024
Isabel
Quiet safe services food great
Leisure Self
10/10
Exceptional
04 Nov 2024
Juan
Nice
Leisure Family
10/10
Exceptional
01 Oct 2024
Gabriela
Great
Leisure Family
10/10
Exceptional
03 Sep 2024
Jaime
Excelente Hotel!!

Ampliamente Recomendado!!

Estupenda ubicación!!
Friends_and_family Family
10/10
Exceptional
31 Aug 2024
Mauricio
The property was very nice, clean with a very profesional staff. There was an in hotel restaurant with served breakfast as well as food in the afternoons. The food was very good with alternating variety every morning. The weight room on the 6th floor was nice with a view of the city. The roof top pool was amazing with a beaitiful view. There were so many stores, restaurants and the beautiful and massive sized Tamgamanga park nearby.
Leisure Partner
6/10
Pleasant
27 Aug 2024
Jose
It’s situated in a great area. My first room had an awesome view of the city in the 12th floor but was disappointed because the A/C wasn’t cooling. Had to wait 2 hours for them to diagnose that the thermostat didn’t work in order to switch my rooms.

My second room didn’t have an iron and the ironing board was broken.. the restroom drains smelled like sewage so bad.. other than these 3 things, the place was great. The room service was cheap, breakfast had lots of options, pool was nice. The restroom shower was really nice and the beds were really comfortable. The TV was pretty big and I liked that there’s 2 elevators.
Leisure Family
10/10
Exceptional
25 Aug 2024
Juan
For me was convinied plus the breakfast the are good I have fiel times the I am used and I liked
Leisure Self
10/10
Exceptional
24 Aug 2024
Eden
Good service
4/10
Poor
24 Aug 2024
Bianca Stephanie
Stay somewhere else, this place was not the clean. Room service doesn’t start until 3pm, so if you miss breakfast you will not be able to order anything from 10am-3pm.
Leisure Family
4/10
Poor
24 Aug 2024
Jose Manuel
Property was not clean to the standards that I was used to. Had to ask various times for new bedding because it was stained from makeup which was definitely not from me.
Leisure Family
10/10
Exceptional
23 Aug 2024
Juan
It was a very pleasant stay, me and my wife enjoyed all the amenities, specifically the warm water rooftop pool! Great breakfast! Very convenient walkable distance to restaurants nearby
Partner
6/10
Pleasant
22 Aug 2024
Sergio
I was expecting more for what I paid.
Partner
8/10
Excellent
13 Aug 2024
Armando
Tiene una linda vista al Parque Tangamanga 1 y su cercanía te permite visitarlo y disfrutarlo. Al estar sobre una vía rápida te lleva fácilmente a cualquier lugar de San Luis Potosí.
Leisure Family
10/10
Exceptional
13 Aug 2024
Gabriela
The best
Leisure Family
10/10
Exceptional
12 Aug 2024
Veronica
very nice and clean
Leisure Family
10/10
Exceptional
29 Jul 2024
Liz
Excellent commodities
Business_and_leisure Family
10/10
Exceptional
29 Jul 2024
Mark Anthony
Always a great stay facility is safe, clean and friendly staff. They are always willing to help. Restaurants and shopping areas with in walking distance.
Business_and_leisure Family
8/10
Excellent
28 Jul 2024
Cesar
I didn’t like the service. They were mean and disrespectful. What I liked was the breakfast and room conditions.
10/10
Exceptional
19 Jul 2024
Daniella
Excellent service and friendly staff. However parking is horrible.
Leisure Family
8/10
Excellent
17 Jul 2024
Ines
I liked a lot the comfort of the bed, the cleanliness, and comfort on the room in general. It is a good hotel on a great location (fast access to restaurants, bars, malls).
What I didn't like it too much was the parking lot, we had a pick up so it was a little bit hard to find a place to parking (even to enter to the parking lot).
Another comment is that almost in every hotel they offer unlimited coffee for the whole day. This was not the case, the hotel only offers coffe during the breakfast hour. If you want coffee outside that hours you have to buy it (it cost 45MXN for a small cup).
Leisure Partner
10/10
Exceptional
14 Jul 2024
Blanca
Good area around a park so it is nice and calm. Staff was so friendly on arrival and answer any questions you may have. Only stayed a night but would definitely stay here again on another stay to San Luis.
Leisure Family_with_children
8/10
Excellent
08 Jul 2024
Edgar
Very nice and staff is very helpful and friendly.
Leisure Self
10/10
Exceptional
08 Jul 2024
Veronica
Great service
Friends_and_family Family
10/10
Exceptional
02 Jul 2024
David
Super clean, great location and awesome price!
2/10
Poor
02 Jul 2024
Verified traveler

Dirty rooms and bad customer service

Customer service at check in was good at arrival but ended horrible at the end. We got 3 bedrooms for 2 nights each. 2 out of the 3 bedrooms were dirty. One had lots of red and brown bed stains as well as a strong sewage smell in the bathroom and the other one also had slightly dirty bed sheets and we found pills that looked like posible drugs. We were overcharged at checkout with no explanation and front desk refused to give extra toilet paper when requested. Overall a bad experience hotel has nice views but our experience wasn’t great.
Friends_and_family Family
10/10
Exceptional
30 Jun 2024
Ramon
Friendly staff. Close by shopping centers.
Business Family
8/10
Excellent
19 Jun 2024
Zila
It was a good stay clean and the best was breakfast. . Pool was also good . But beds for me a little hard but overall a good stay .
Leisure Family
6/10
Pleasant
18 Jun 2024
Saul
The facilities are mistaken. Terrible pillows, unclean toilet, old signs for door do not disturbance, not decaf coffee on room, very old even ripped out mattress covers, entrance to parking lots very odd, and gloomy painting inside. It looks like sad.
Leisure Self
6/10
Pleasant
14 Jun 2024
BENITO
The location is close to a very nice park. They did not have enough staff to clean and prepare the rooms. Some common areas are very dirty. The elevators are super slow.
Leisure Family
10/10
Exceptional
07 Jun 2024
Erik
👍
Business_and_leisure Partner
10/10
Exceptional
04 Jun 2024
Maricela

Excelente lugar

Limpio, con estacionamiento, AC funcionando bien, alberca en la parte de arriba, el panorama de la ciudad se ve hermoso. Buen desayuno, personal muy amable.
Friends_and_family Family
6/10
Pleasant
01 Jun 2024
virginia
the BEUTIFUL park!
Business_and_leisure
6/10
Pleasant
01 Jun 2024
virginia
maintenance and cleanliness in the property are very low.

the property is becoming dirty.
the water in the swimming pool and the floors around it are very dirty, also the floors of the whole buildings are dull and dirty.

the hotel is not well maintenance 😕

but some of the stuff are trying hard to be very nice and help customers.
Business_and_leisure Family
8/10
Excellent
02 May 2024
Noel Majella
Very good service
Leisure Partner
10/10
Exceptional
18 Apr 2024
Gina

GOOD HOTEL TERRIBLE PARKING

The hotel is really good, clean and comfortable, the only bad side terrible parking, very nero difficult to get in and out and if you're late no parking and no one close
Friends_and_family Family
10/10
Exceptional
13 Apr 2024
Daniel
Nice hotel, fun plaza and Walmart nearby
6/10
Pleasant
31 Mar 2024
Mariela
Olores desagradables en los pasillos asi como en el baño de la habitación. Suite de buen tamaño y buena vista.
Leisure Partner
10/10
Exceptional
29 Mar 2024
Inez
Safe place to stay. It was quiet and it’s close to everything. Walking distance to the Citadela mall.
Leisure Family
4/10
Poor
29 Mar 2024
Beatriz

Opiniones encontradas

El servicio por parte del personal es excelente. Toda la gente es muy amable.
Pero me molesta cuando una cadena como el Hilton solo se preocupa por su rentabilidad y no por las personas. Las paredes del hotel que dan al parque y las escaleras no estan enjarradas. Los elevadores fallan constantemente. No hay almoadas extras. No hay kleenex. Creo que Hilton tiene que replantear su idea de bajar costos.
Friends_and_family Family
6/10
Pleasant
22 Mar 2024
Anna
The parking is a maze, it does not make sense when you park and get to the elevator is hard to find the location where you are at.
I asked for towels because we were 3 and the room had only 2 and the towels were gone the day after.
Leisure
8/10
Excellent
18 Mar 2024
Denise
There were two elevators and only one was working for my entire five night stay. It took us forever to get up and down on busy days it was a hassle. Apparently, this has been the case for a couple of months. This would be enough to not stay at this hotel if you're on a higher floor or carrying a lot of luggage. Other than that the staff the facility the rooms were clean but I wouldn't stay there again if elevator was not working.
Leisure Friends
4/10
Poor
17 Mar 2024
Maria
Non working elevator and the service was terrible, the staff was not helpful. Even though I didn’t use the room service, I did experience how they delivered which was not safe. Too many people in one elevator and drinks being delivered uncovered.
Leisure Partner
4/10
Poor
08 Mar 2024
Rogelio
Using the elevator was a pain. It took me 20-30 min to get up or down every time
Leisure Family
4/10
Poor
30 Jan 2024
Francisco
There is only 1 small elevator working at the property, and there is no ETA about when the broken elevator will be fixed. It was a huge waste of time having to wait for an elevator every time we needed to get in or out of the hotel, as the small elevator has capacity for only 5 persons at a time. There was a time where we had to wait for at least 30 minutes as there was just not a spot for anybody else and we could not use the stairs because we were in the 14th room. Also, there is no A/C, hence the rooms were warmer than usual. We were added to a \"wait list\" to get a fan when we checked in on Saturday night, but we were not lucky enough to get a fan in our 7 day stay. Management should really do more to maintain this hotel in good condition. The staff was very attentive though, but management and the property owners just seem not to care about these issues.
Leisure Partner
8/10
Excellent
30 Jan 2024
Jeff D
Nice hotel, friendly, helpful staff, great breakfast, great location, right by the massive, beautiful city park, Tanga Manga. Restaurants, shops and a small casino all just steps away.
The only negative of my stay was that only 1 elevator was working for the 4 days I was there, I was told by a staff member that it had been 3 weeks with only one elevator, that is unacceptable, especially for a big name, 16 floor hotel.
Overall though, my experience was great and I will come back
Self
2/10
Poor
15 Jan 2024
Luz

Baño sucio y cobran de más sorpresivamente

El total ya incluidos impuestos eran $1,050 dólares y el Hotel Hampton cargó a mi tarjeta de crédito $1,125 dólares, es decir, me cobraron $75 dólares de más. Lo reporté a recepción pero nadie me pudo resolver y finalmente me cobraron de más.

Recepción: El personal de recepción trabaja muchísimo, hay personas que tienen turnos de más de 12 horas continuas, es inhumano que exploten de esa manera al personal, y tiene una sola persona para limpiar todas las áreas comunes que no se da abasto, el personal lo puedes ver desde las 7am hasta las 10pm y son las mismas personas trabajando más de 12 horas. Una llamada de atención para la gerencia y para los propietarios de este hotel por descuidar a sus empleados de esa manera, es muy injusto e inhumano.

Restaurante: el área de alimentos y bebidas también son muy buenos por su desayuno buffet de cada mañana.
Habitación: en el área de ama de llaves, hay un enorme problema de limpieza, te entregan la habitación muy sucia específicamente el área del baño, está realmente sucio. Aunque lo reporte en recepción, la recamarista no limpió el baño ni porque le dejé buena propina.
Estoy por pagar 20 mil pesos por mi estancia por un baño sucio que me brindaron por dicha cantidad. Sarro en el lava manos y paredes de la regadera. ¡¡¡El inodoro es lo peor con mugre negra!!!
Que triste que se vaya abajo este hotel, porque hay personal muy valioso en dicho hotel que si pone su mejor empeño en su trabajo.
Business
6/10
Pleasant
12 Jan 2024
Henzel
the elevator was not available
Leisure Family
4/10
Poor
11 Jan 2024
Arturo
One elevator was out of service and the other one did not work properly. This caused lost of time.
Leisure Family_with_children

Location & surroundings

Hampton Inn by Hilton San Luis Potosi
Av. Salvador Nava Martinez 3105, San Luis Potosi, Mexico

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Hampton Inn by Hilton San Luis Potosi

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