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Hyatt Regency San Luis Potos

San Luis Potosi · Mexico

Avenida Real De Lomas 290 Lomas Cua, 290View location

9.2/10Excellent966 Reviews
Cleanliness9.4/109.4
Service9.2/109.2
Comfort9.4/109.4
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities9.0/109.0
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt Regency San Luis Potos

The following services and amenities are available, but with reduced service: Fitness Center, Breakfast, On-site Restaurant(s). The following services and amenities are currently not available: Executive Lounge.

Hyatt Regency San Luis Potosi - first of its kind in the region, brings along unparalleled sophistication and contemporary style to San Luis Potosi's business and leisure travelers.

Incomparable accommodations, state of the art event spaces, vibrant dining and innovative drinking options, set the hotel apart from any other in the area.

Hyatt Regency San Luis Potosi combines flawless service experiences and offers curated adventures that are uniquely inspired by its destination rich in industry and history, allowing guests to relax and energize in their environment.

Read more about this hotelShow less

Never just stay, Stay Inspired. - 136 artfully designed rooms, including 29 stunning suites. - In the heart of the exclusive Lomas residential neighborhood, guests have San Luis Potosi's best dining and shopping within minutes of the hotel. - At the stylish yet intimate restaurant, guests discover innovative Californian cuisine crafted with the freshest ingredients. - Guests enjoy incomparable views of the city while sipping your perfectly mixed cocktail by the pool and it's open-air terrace. - A rejuvenating Conrad Spa and fitness center to relax and refresh any guest. - 6 state of the art meeting rooms and event spaces intelligently planned with the latest required technology. - A variety of leisure activities to undertake in the Historic Center and the “Magical” surrounding towns.

With a stay at Hyatt Regency San Luis Potosi in San Luis Potosi (Lomas de San Luis), you'll be within a 10-minute drive of Tangamanga Park I and Oasis Wellness Spa.

This luxury hotel is 0.9 mi (1.5 km) from Arenia Casino and 0.9 mi (1.5 km) from La Loma Sport Center. Make yourself at home in one of the 134 individually decorated guestrooms, featuring refrigerators and minibars.

Wired and wireless internet access is complimentary, while 42-inch Smart televisions with cable programming provide entertainment. Bathrooms have rainfall showerheads and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks. Featured amenities include a business center, express check-out, and dry cleaning/laundry services.

This hotel has 6 meeting rooms available for events. A roundtrip airport shuttle is provided for a surcharge (available on request), and free valet parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available LGBTQIA+ friendly Professional property host/manager Pets not allowed Service animals not allowed

Important information

  • You need to know
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
    • No pets and no service animals are allowed at this property.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • Minimum Spring Break check-in age is 18 years old
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately MXN 350 to 390 for adults, and MXN 350 to 390 for children
    • Airport shuttle fee: MXN 700 per vehicle (one-way, maximum occupancy 4)
    • Early check-in is available for a fee (subject to availability)
    • Late check-out is available for a fee (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

Nearby attractions

La Loma Sport Center 1.2 km / 0.7 mi
Oasis Wellness Spa 1.4 km / 0.9 mi
Arenia Casino 1.5 km / 0.9 mi
San Luis Square 1.8 km / 1.1 mi
Bicentennial University Cultural Center 2.1 km / 1.3 mi
Central Hospital Dr. Ignacio Morones Prieto 2.6 km / 1.6 mi
Tangamanga Park I 2.6 km / 1.6 mi
La Loma Residential & Golf Club 2.9 km / 1.8 mi
Lomas Hospital of San Luis 3 km / 1.9 mi
Citadella 3.8 km / 2.4 mi
Casa de la Cultura 4 km / 2.5 mi
The Park Shopping Center 4.2 km / 2.6 mi
San Jose Dam 4.2 km / 2.6 mi
El Dorado Shopping Center 4.3 km / 2.7 mi
Colegio Othón 4.5 km / 2.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of most recent renovation: 2022
  • Total number of rooms: 134
  • Number of floors (main building): 9
  • Number of floors (annexe): 10
  • Single rooms: 40
  • Double rooms: 60
  • Suites: 29
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Wheelchair-accessible
Show 72 more facilities & services
  • Car parkExtra charge
  • Electric vehicle charging stationExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Mobile phone coverage
  • Wi-fiExtra charge
  • Local and international calls
  • Secure parking
  • Valet parking
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • Laundry serviceExtra charge
  • LaunderetteExtra charge
  • Medical serviceExtra charge
  • Babysitting serviceExtra charge
  • Multilingual staffExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • Smoke detector
  • Hotel safe
  • Cloakroom
  • Lift accessExtra charge
  • Shop
  • Concierge
  • Gym
  • NewspapersExtra charge
  • Luggage room
  • Dining area: 1
  • Clothes dryer
  • Private pool: 1
  • Electric kettle: 1
  • Towels and bed linenExtra charge
  • Café
  • Bar
  • Restaurant
  • Non-smoking area
  • Smoking areaExtra charge
  • Highchairs
  • Poolside snack bar
  • Banquet hall
  • Swim-up bar
  • Air conditioning in Restaurant
  • Breakfast room
  • Conference room: 1
  • Meeting room: 6
  • ProjectorExtra charge
  • PrinterExtra charge
  • PhotocopierExtra charge
  • Business centre
  • Audio-visual equipment rentalExtra charge
  • FaxExtra charge
  • Outdoor freshwater pool: 1
  • Sun loungers
  • Parasols
  • TV lounge
  • Hot tubExtra charge
  • SolariumExtra charge
  • Breakfast
  • Continental breakfast
  • À la carte dinner
  • Breakfast and dinner
  • LGTBIQ friendly
  • Children get free accommodation, meals payable on the spot
  • Identification card at arrival
  • Non-smoking establishmentExtra charge
  • Minimum check-in age: 18
  • Fitness
  • BilliardsExtra charge
  • TennisExtra charge
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hyatt Regency San Luis Potos

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE PresidentialSUITE • PresidentialSUI.6S

    Photos are not available for this room type.

    Hyatt Regency San Luis Potos

    SUITE Presidential

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Presidential

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.6S

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt Regency San Luis Potos

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BED • 1 Bedroom • 35 m²SUI.KG
    SUITE KING SIZE BEDPhoto unavailable4 photos

    Hyatt Regency San Luis Potos

    SUITE KING SIZE BED

    Room photos

    4 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Room amenities

    • Bathrobes
    • Electric Kettle: 1
    • Slippers
    • Dining Area
    • Fitness room
    • Desk
    • Alarm clock
    • Turndown service
    • Wake-up service
    • Safe
    • Individually adjustable heating
    • Carpeted floors
    • Ironing set
    • Tea and coffee making facilities
    • Mini fridge
    • Radio
    • TV
    • Direct dial telephone
    • Hairdryer
    • Shower
    • Bathroom: 1
    • Outdoor swimming pool
    • Housekeeping

    Facilities with extra charge

    • Wi-fi
    • Minibar

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Hyatt Regency San Luis Potos

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Hyatt Regency San Luis Potos

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hyatt Regency San Luis Potos

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt Regency San Luis Potos

9.2
Excellent
966 Reviews
Cleanliness
9.4 /10
Service
9.2 /10
Comfort
9.4 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
08 Jun 2026
Josefina
It was an absolute awesome experience. I totally came back again.
Self
10/10
Exceptional
01 Jun 2026
Michael
Very secure
Business
10/10
Exceptional
24 May 2026
Mauro A.
Clean, well located, great staff
Business
2/10
Poor
08 May 2026
Gabriel
Gracias a este hotel nunca más vuelvo a utilizar expedía
10/10
Exceptional
30 Apr 2026
Jennifer
Exactly what we needed. The room was wonderful as was the staff. We will be back. Gracias por todo!
Partner
10/10
Exceptional
28 Apr 2026
Erika
Nice hotel. We enjoyed our stay
Partner
6/10
Pleasant
20 Apr 2026
Roberto
General speaking The hotel is in good condition. But we were unlucky because the shower water was cold not warm enough. On the other hand the gym is not well maintained and not enough equipment and accesories.
Family
10/10
Exceptional
17 Apr 2026
Francisco Jr
This place so clean so nice beautiful location definitely staying there again
Partner
8/10
Excellent
06 Apr 2026
Martha
Clean room
10/10
Exceptional
31 Mar 2026
christian
nice personal
10/10
Exceptional
26 Mar 2026
Michael
xxx
10/10
Exceptional
22 Feb 2026
Filiberto
Great staff and clean place
Friends
10/10
Exceptional
10 Feb 2026
Victor
Beautiful place
Leisure Partner
10/10
Exceptional
28 Nov 2025
Karla
no complaints, excellent service.
10/10
Exceptional
22 Nov 2025
HENRY MEIR OHANNA
Very nice
6/10
Pleasant
21 Nov 2025
Daniel H
Room was ok but missing essentials. I urgently needed an iron (there was none at room) and hotel staff told me that they were out! No bathrobes, no slippers, no extra pillows or blankets. Not best service. Breakfast buffet was not the best.
Leisure Partner
10/10
Exceptional
18 Nov 2025
mohsen
Very clean room excellent condition no issues
Staff are very friendly and knowledgeable
10/10
Exceptional
22 Oct 2025
Jacobo
Clean, great staff
Leisure Self
10/10
Exceptional
30 Sep 2025
Maricarmen
Nice hotel, friendly staff
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
JUDITH
Hyatt Regency, one of the best hotel in San Luis Potosí
Leisure Partner
10/10
Exceptional
01 Sep 2025
Victor
The pool area and view of the city were spectacular!
10/10
Exceptional
29 Aug 2025
Janeth
Excellent in every sense, kudos to the staff. Buy the breakfast is worth it.
Leisure Partner
10/10
Exceptional
07 Aug 2025
Daniel
Service was great the rooms were clean and most important the bed was very comfortable
Business
4/10
Poor
02 Aug 2025
Manuel
Room was extremely hot

Bad airconditioning
Friends_and_family Friends
10/10
Exceptional
29 Jul 2025
Jenny
Definitely the best experience ever, great service and the costumer services was amazing, Definitely I will stay again in my next visit!
Business_and_leisure Self
4/10
Poor
29 Jul 2025
Chad

Discotheque Next Door

The bad news is the hotel is built around a discotheque that stays open until 3:30 AM. The good news is, if you like to yell, sing, and party you don't have to leave your room. We stayed three nights, Wed – Fri. Wednesday was not a problem. Thursday and Friday were horrible. The discotheque stayed open until 3:30 AM, and when it closed the party moved out into the streets.

We talked to the front desk, but they weren’t interested in moving or helping us. The manager avoided talking to us and left the problem to the front desk.

My recommendation is if you are in San Luis to party this hotel might be the place for you. If you are in San Luis for business and have to stay at this hotel, refuse to stay in room 502, and insist on a room on the seventh floor or higher to get away from the party at the discotheque. Better yet, stay at a different hotel. There are too many nice hotels in San Luis to lose sleep over this one.
Business
10/10
Exceptional
13 Jul 2025
Jose
Rude male Bartender
Leisure Family
8/10
Excellent
01 Jul 2025
JOSE
Very great views from the restaurant balcony!
Leisure Partner
10/10
Exceptional
24 Jun 2025
Francisco
The restaurant s
Leisure Family
10/10
Exceptional
22 Jun 2025
MONICA MICHELLE
Super
Business Partner
10/10
Exceptional
10 Jun 2025
Nora
Great food and amenities
Partner
10/10
Exceptional
09 Jun 2025
Ricardo
Excellent
10/10
Exceptional
01 Jun 2025
Vanessa
Excelente Hotel, las habitaciones muy cómodas, muy limpio
Leisure Family
10/10
Exceptional
26 May 2025
Juan
Great service, gret people, great valet parking
Leisure Family
10/10
Exceptional
12 May 2025
Jose Antonio
Todo genial
Business Self
8/10
Excellent
12 Mar 2025
Ricardo
MUY BUENA OPCIÓN … siempre y cuando NO COMAN en el Restaurant del Hotel !!!
Business Self
10/10
Exceptional
04 Mar 2025
MARIA
Beautiful
Leisure Family
10/10
Exceptional
26 Feb 2025
Diana
Clean
4/10
Poor
22 Feb 2025
Ana Luz
Proxima vez si tienen un vip en el piso 10 no hospeden huespedes eso de estar llamando para decir no puedo uno andar por los pasillos no es nada agradable no es carcel para tener rrstricciones donde moverse uno
Leisure Partner
10/10
Exceptional
12 Jan 2025
Savannah
Friendly staff and great eats.
Leisure Partner
10/10
Exceptional
08 Dec 2024
IMELDA
N
10/10
Exceptional
26 Nov 2024
JORGE JAVIER AMEZOLA
All good
10/10
Exceptional
26 Nov 2024
JORGE
You find good hotels everywhere, but what makes this hotel EXCELLENT is the staff!
Great people all around, Also shout out to Norma at the restaurant she’s awesome.
Leisure Partner
6/10
Pleasant
16 Oct 2024
Salvador
Personnel were excellent
Room were clean except for bath room need to be remodel
Room was noisy you can hear a conversation in the next room
Could not sleep because person in the next room were talking and could hear everything at 4 am
Leisure Partner
10/10
Exceptional
27 Aug 2024
Carla
Very good service,always small so clean.place to enjoy time with the family.I really like and enjoy this place love it .
Leisure Family
10/10
Exceptional
19 Aug 2024
David
Absolutely LOVED it here!!
Leisure Partner
10/10
Exceptional
14 Aug 2024
Rocio
Safe area and walkable distance to great dining options
Business Self
6/10
Pleasant
13 Aug 2024
Marybel
It seems that the property is not maintained as other properties of this chain… the lower lobby seems old and almost unattended and it’s the first area the guests see. Check in is not at the entrance, it’s on the 4th floor and there is no instructions or sign to tell guests about it so we wondered who to ask or do. AC is not on or is too low in common areas and this is a must for travelers regardless of local needs.
Business_and_leisure Partner
10/10
Exceptional
07 Aug 2024
Ryan
Will be back again!
Business_and_leisure Partner
10/10
Exceptional
02 Aug 2024
Eduardo
One of the best hotels I've stayed hands down..
Leisure Family
10/10
Exceptional
11 Jul 2024
noemy

Such a GREAT EXPERIENCE

The staff was AMAZING! Accommodated everything and so friendly
Friends_and_family Family
4/10
Poor
07 Jul 2024
Oscar
Too expensive and the food is not good
Leisure Partner
10/10
Exceptional
05 Jul 2024
Henry
Great hotel. Restaurants were really good.
Leisure Family
10/10
Exceptional
04 Jul 2024
Carol
Very beautiful with nice views and they had a couple of restaurants on site and next door. Easy and convenient.
2/10
Poor
20 Jun 2024
Dalila
It was a very round down property everything was thirty and old things were falling apart the air conditioning worked upon recueste the hotel was very hot and uncomfortable I would never go back to this property or recommend to anybody I was very disappointed with the property
6/10
Pleasant
11 Jun 2024
Javier
Food at buffet was good. Room service very limited menu
Walls are very thin could hear everything in the next room
Power went out for about 30 minutes upon arrival.
pool did not have any service, if we wanted drinks or food.
several family members staying at hotel. One room the a/c wasn't working. Another room leak in closet and wet all their clothes. Everyone was very friendly and accommodating.
Leisure Family_with_children
10/10
Exceptional
09 Jun 2024
Alan
The property staff was very friendly.
Leisure Family
8/10
Excellent
28 May 2024
yamile
Air conditioning not working properly
Leisure Family
10/10
Exceptional
26 May 2024
Maria
The property was well kept, service very friendly enjoyed my stay with my family.
Leisure Family
8/10
Excellent
25 May 2024
Venessa
When we initially arrived to the hotel, the AC wasn’t working, but the staff worked quickly to get it restored. The staff were extremely helpful, accommodating and very nice. The rooms were clean and the AC in our room kept us cool and comfortable. Would stay here again if I’m in San Luis.
Leisure Family
6/10
Pleasant
01 May 2024
MARIA
The property is good and the location is also, good.
Business_and_leisure Partner
4/10
Poor
28 Apr 2024
Ingrid
El aire acondicionado de la habitación fatal!!!! Muchísimo ruido y no enfriaba
Business_and_leisure Family
8/10
Excellent
29 Mar 2024
Luis
Good experience in general, friendly service, but sometimes very very slow in the restaurant.
Friends_and_family Family
10/10
Exceptional
12 Feb 2024
Tamara
Amazing stay will must definitely stay again...
10/10
Exceptional
29 Jan 2024
Josele

Cargadores de eléctricos!

Excelente servicio y localización! Extraordinario que disponen de cargadores Tesla y otro.
Ayudaría si agregaran Netflix o alguna otra app de películas directo en la TV para no tener que enviarlo del celular.
Partner
10/10
Exceptional
03 Jan 2024
Luis
Excellent facilities with numerous amenities at the hotel and nearby. Very new and well kept.
Friends_and_family Family
10/10
Exceptional
29 Dec 2023
Laura

Happy Stay

The stay was very pleasant. Staff attended to all our needs immediately. Rooms are clean and beds comfortable. The staff were very friendly and happy to assist.
Loved the hotel and specially the staff. This will be our hotel from now on in San Luis Potosí, México!!!
Partner
10/10
Exceptional
16 Dec 2023
Salvador
Si far very nice over all.
10/10
Exceptional
26 Nov 2023
Francisco
Very good
10/10
Exceptional
05 Aug 2023
Liliana
Everything was amazing, the staff was kind and courteous, special mention to Norma from the restaurant, and all the ladies overall attending during the breakfast buffet. The steakhouse downstairs was great too!
Business
10/10
Exceptional
04 Jul 2023
CARLOS
El cuarto estaba amplio y limpio
Leisure Family
10/10
Exceptional
31 May 2023
JUDITH
ONE OF THE BEST HOTELS IN SAN LUIS POTOSI, I LOVE TO WALK AROUND THE HOTEL.
Leisure Family
10/10
Exceptional
08 May 2023
yamile
Great hotel, beautiful rooms!
Leisure Family
10/10
Exceptional
05 May 2023
Victor
Very up too date
Leisure Family
10/10
Exceptional
17 Apr 2023
Luis
Was only here for one night before our trip back home. Hotel was very clean and adequate. Hotel Lobby is on the fourth floor, so you have to take two elevators to get to the room (get off the first elevator, walk through lobby and to the next set of elevators). Was located in an interesting area, as we had to go through a small residential neighborhood to get to it, but there was a maserati dealrship half a block away, so felt like it was probably a better part of town (although it was a bit of a drive to the city Center).
Leisure Family_with_children
10/10
Exceptional
14 Apr 2023
Liliana
Love the attention and service provided by staff!
Leisure Family
10/10
Exceptional
04 Apr 2023
ERICK
Best property in town
Business Partner
6/10
Pleasant
03 Apr 2023
Vinicio
Service is too slow! Check-in, check-out and the restaurant
Leisure Family_with_children
2/10
Poor
03 Apr 2023
ERICK
Sloppy, they dont know how to work
2/10
Poor
11 Mar 2023
Jean Claude
No acceden a expedía
6/10
Pleasant
06 Mar 2023
Carlos Filipe

Poor service

The hotel is nice but the service is very poor. At the restaurant/bar, the food takes hours to be ready and its not good or fresh at all. The pool bar service is also very very slow.
At the check out, they didnt have my info right.

Its a nice hotel, rooms are good size, confortable and clean but the service is no good.
Friends_and_family Family
10/10
Exceptional
30 Jan 2023
JUDITH
None
Leisure Family
6/10
Pleasant
03 Nov 2022
David
House maids did a fantastic job. The desk needs to be improved. I ask for something and it never happened. They did not understand me and they did not ask me to repeat so they would understand. The lobby downstairs does not have anyone working when I left so I did not know if my taxi was coming or not. Little things that all add up. I had to wait a long time at breakfast for a cup of coffee. Nice hotel just needs the little details taken care of.
Business Self
10/10
Exceptional
25 Sep 2022
Anna B
Great service.
Leisure Family
10/10
Exceptional
20 Sep 2022
Dorien
I liked the food, staffing was generous, and it was very safe.
Business Self
10/10
Exceptional
14 Sep 2022
PEDRO
We loved everything about this property-cleanliness, so so roomy, and super friendly stuff!!
Business_and_leisure Family
10/10
Exceptional
05 Sep 2022
Maria
Mui bonito
Leisure Family
10/10
Exceptional
02 Aug 2022
NANCY
Family friendly pool. Great breakfast buffet. Staff was very helpful.
Leisure Family_with_children
2/10
Poor
11 Jul 2022
Oscar
Service was terrible
8/10
Excellent
26 Jun 2022
Vinicio
New hotel, maybe best option in SLP
Business Self
10/10
Exceptional
23 Jun 2022
Yelena
Excellent service. Very clean and well maintained hotel.
Business Self
10/10
Exceptional
20 Jun 2022
Lina

Amazing Stay!

Incredible service from the staff! The hotel and room were extremely clean! One of the best experiences I’ve had!
Partner
10/10
Exceptional
30 May 2022
Che
Staff service will be back.
Leisure Partner
10/10
Exceptional
28 Apr 2022
Jesse
Everything was good but the only thing that I did not like was that the pool was closed.
Leisure Family_with_children
10/10
Exceptional
25 Apr 2022
Arizbe
It wasn’t the best view but it was ok
6/10
Pleasant
25 Apr 2022
JOSE
Nice place
Leisure Family
10/10
Exceptional
22 Apr 2022
Claudia
The hotel was very nice, great views, nice area and friendly staff. We had an amazing stay
Leisure Friends
8/10
Excellent
04 Apr 2022
Harold A
The property is very nice and the staff are friendly and accommodating.
Leisure Family
10/10
Exceptional
26 Mar 2022
Raul
Nice people and the area nice to have a walk
Business_and_leisure Family
10/10
Exceptional
23 Mar 2022
ALASTAIR
Everything at a high standard
Leisure

Location & surroundings

Hyatt Regency San Luis Potos
Avenida Real De Lomas 290 Lomas Cua, 290, San Luis Potosi, Mexico

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Hyatt Regency San Luis Potos

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