Chateau Golf & Spa d'Augerville

10/10

Exceptional

09 Mar 2026

JANIE

I only had time to enjoy the room service and breakfast， as I was out and about every day.

Family_with_children

10/10

Exceptional

08 Mar 2026

Jucera

Enjoyed my stay. Check in was nice and smooth with very friendly customer service. Just wish the parking lot had better lighting.

Partner

6/10

Pleasant

07 Mar 2026

Richard

Dirty floor in room.
Broken remote
.phone in room not working

Partner

10/10

Exceptional

05 Mar 2026

MONIQUE

YES

Partner

10/10

Exceptional

01 Mar 2026

Phil

Yes wonderful

2/10

Poor

23 Feb 2026

Susana

stayed here with my 5-year-old son and booked a room with two beds. One of the beds had urine on it, the sheets were damp, and it seemed like they tried to mask it with cheap Febreze instead of properly cleaning it. They had me change rooms 3 times. The front desk staff was very nice, but the stay itself was terrible.

The floors were dirty, the ice machine didn’t work, and the pool was filthy. We stayed for two nights, and the alarm went off repeatedly throughout the day. This stay was not worth it. STAY AWAY, especially if you are traveling with children. The price may look appealing, but you truly get what you pay for.

Family_with_children

2/10

Poor

19 Feb 2026

Alana

Room was smelly, dirty, mouldy, everything was really old fashioned, tiny fridge in bedroom, no microwave in bedroom. Long stay guests smoking weed on their balconies. Asked for extra towel but don’t get one.

Friends_and_family Family

8/10

Excellent

17 Feb 2026

Tyreeque

Great

10/10

Exceptional

11 Feb 2026

Jonathan

Great time there room was fresh and cleaned just wished they had a better breakfast.

Self

6/10

Pleasant

10 Feb 2026

Erinn

Clean and kind staff. A bit out dated, but overall nice.

Leisure

8/10

Excellent

07 Feb 2026

emilio

Nice and comfortable room. They need to have a small refrigerator and a microwave. Other than that good.

2/10

Poor

03 Feb 2026

Keyno

Kept charging me without reason

Family

6/10

Pleasant

01 Feb 2026

Wilfrid

Could have better things for people.

6/10

Pleasant

27 Jan 2026

Jeffrey

Not a golf resort. No coffee anywhere in morning. Computers in business center all broke.

6/10

Pleasant

25 Jan 2026

Pamela

Staff was very courteous. Room was not as nice as some of the others. But safe and ok

Leisure Family

2/10

Poor

25 Jan 2026

Chanti'el

I could only stay for 2 night and not my whole stay. I was supposed to get a refund and never did for the remainder of my stay. No breakfast under construction. The pictures are not the hotel rooms. Many disturbance as early as 1am and late as 1030pm very uncomfortable. Many offered refund still waiting

8/10

Excellent

24 Jan 2026

Charisse

It was cool, a little older feel excluding the vintage touch of decor throughout the hotel. Was decent for the two nights for a basketball tournament.

Family

2/10

Poor

20 Jan 2026

Vontin

M

2/10

Poor

18 Jan 2026

JOIE

We just escaped what can only be described as a post-apocalyptic Wyndham fever dream masquerading as a “Golf Resort.” Chateau Mar? More like Château de la Merde. “Why Is There Dried Blood on the dresser and Why Won’t the Elevator Move Faster Than Continental Drift?”

This was a last minute booking. I booked this place because my husband loves golf (even though we were not planning to golf and only was staying one evening) the photos looked like someone slapped a mid-century modern filter on a crime scene and called it boutique. FALSE ADVERTISING LEVEL: FELONY. There is no golf. The course is either dead, buried, or on strike. Probably unionized with the roaches.

Checked in. Room smelled like despair and what i would expect a prison cell to smell like. Toilet seat? Broken like someone tried to murder it with their bare ass. TV? Possessed or simply deceased—wouldn’t turn on, just stared back at us like “bro I’ve seen things.” Countertop had what I can only describe as a crime-scene Rorschach test in dried crimson. Was it blood? Ketchup from the last guest who rage-quit? I don’t know. I don’t want to know. I just know I’ve never moved faster in my life to escape. The only staff member there was the girl at the front desk. I honestly felt terrible for her. She was juggling calls, handling a Jamaican Soccer Team while remaining optimistic. She either deserves a raise or a medal for working in those working conditions. This is no reflection of Hotels.com.

Elevator. Oh swee

Friends_and_family Family

2/10

Poor

14 Jan 2026

Denisha

This place was like a motel!! With crackheads running in and out! People living on the property making noise all night and to top it off they have bed bugs!!

Business

4/10

Poor

09 Jan 2026

Josephine

This hotel was a decent last minute resolution but never again. Stayed for NYE because I worked not too far from there and the price worked for me. But besides hearing fireworks, there were a lot of gunshots in that area. The walls are thin so you hear everything in the hallways and other rooms. Didn’t realize how low the quality of service or people were going to be. I don’t understand why they have that thing in the room that isn’t even a couch. We didn’t realize it til the next morning when we were leaving but the white sheet underneath the top one had a bloody looking stain on it. The shower door kept sliding open while I showered. Only one elevator out of the 3 they have was working. The hotel decor looks nice but there’s nothing to back it up, not even music that fits the theme. It just wasn’t the best experience. If you can stay somewhere else, do it.

Business Partner

4/10

Poor

04 Jan 2026

Julie

Room was dirty, wait to check in was over an hour. Didn’t get towels for 2 days, then they gave us bath mats rather than towels. Furnishings looked like things picked up at the $5 Below store. No vending or dining options. No ice. Police called each night to deal with things. Eight floors and only 1 out of 3 elevators working. No lighting in parking lot. Shall I go on?

Business_and_leisure Partner

2/10

Poor

04 Jan 2026

Julia

This hotel is extremely unsafe, doors did not lock, would not recommend

Leisure Self

4/10

Poor

03 Jan 2026

Blanca

The person who received me on january 1st on the front desk was rude, she didnt had manners and lacks of giving a guest a good service. Also, i got there 2 hours after the check in hour and 2 of the 3 rooms weren’t ready because the last guest supposedly payed for extra hours, but they staff didnt care to let me know in advance or even apologize, they treat me as they were making me a favor in giving me the rooms. Also only one elevator worked out of the three. And guest next to my room were loud, they throw the doors everytime no matter the hour! So dissappointed!

Leisure

4/10

Poor

03 Jan 2026

Jonathan

This is definitely not a 4 star hotel. The place is falling apart. I probably wouldn't stay here again.

Leisure Family

2/10

Poor

03 Jan 2026

Lindsay

The first purpose of a hotel room is to have a place to sleep. If that’s what you need, don’t stay here. It’s so loud: from the hallways to the sliding, glass balcony doors, you will hear every word spoken and every footstep taken.

Leisure Self

2/10

Poor

03 Jan 2026

JAMAHL

Not a good experience.

2/10

Poor

02 Jan 2026

Eulises

I had to get moved from the first room since the wall desks were falling off room felt super hot only one elevator works in the hallways it smells like marijuana it just doesn’t look like the pictures at all.

Leisure Partner

2/10

Poor

02 Jan 2026

Ashok

No bar. No tea.

Leisure Friends

2/10

Poor

31 Dec 2025

Stephanie

The experience at this hotel is not good and I’m surprised Expedia partners with such a terrible hotel. Nothing at this hotel works. Only one elevator works and people I ran into that have been staying there since August said the elevator issue is an ongoing issue so this means owners don’t bother to fix the elevator issues? Also, people staying there since August told us the hotel rents out to people to live there so it’s not just a hotel. There’s no spa, no restaurants, I am not sure what I was charged a resort fee for if what resort do they offer ? The phones in rooms don’t work. My floors were sticky and dirty. They clean the rooms with a dirty mop. This is the worst hotel I ever stayed at. Employees don’t seem happy there. They explained the owner refuses to invest in anything . They are always short on supplies and staff.

Leisure Family

10/10

Exceptional

31 Dec 2025

Carlyle

Clean

2/10

Poor

30 Dec 2025

Hema

This resort honestly needs to be shut down. The property is run-down, the staff are extremely rude, and service takes forever. Literally every single customer I encountered had a complaint.

During my 3-night stay, I only received room service once. I had to ask multiple times just to get towels. The TV never worked the entire stay, and the bathroom sink made loud, constant noises. There’s no microwave in the room and only ONE mirror. When I asked for spoons and forks, they couldn’t even provide basic eating utensils.

The elevators were a complete nightmare. I requested a top-floor room and quickly regretted it because only one elevator was working, and the wait time was ridiculous.

The mini mart never had anything stocked. They only have sunscreen and medicine. No sodas, chips nothing. The pool wasn’t open. The water pressure in the room SUCKED. Parking was horrible. Super far from the entrance. All the amenities closed at 7. We only used the resort to sleep and shower at this point.

The bed was uncomfortable, and the overall cleanliness was concerning. One guest found a roach in her bed. Another guest had someone else checked into her room by mistake. Yet another guest tried to check in with a confirmed reservation and was told there were no rooms available because they were fully booked.

Staff seemed extremely unorganized. Honestly, the only good thing about this place was the view from our balcony. Staying at a local motel would’ve been a better experience!!!!!!

Leisure Family

2/10

Poor

28 Dec 2025

Kamil

Bad , dirty, no towell , no house keeping, no workers around, very slow elevator, terrible really terrible , i want refund

Leisure Family

2/10

Poor

28 Dec 2025

Michelle

Booked the hotel at 8 in the morning, arrived at 8:45 at night and our room was not ready. They told us they still had to clean it and rooms were on a first come basis.

Leisure Family_with_children

10/10

Exceptional

21 Dec 2025

Clerice

Bar well stocked

Leisure

6/10

Pleasant

21 Dec 2025

Lisa

The shower flooded the floor in our original room 818. We were then moved to Rm 422 and the television was inoperable the whole day and the same was true for my father's TV in Rm 815. Lastly, I fell out of the chair in Rm 422 because one of the legs broke. I was thankful not to be hurt

Friends_and_family Family

8/10

Excellent

15 Dec 2025

Mary Beth

This hotel brings you back in time with their retro vibe and it's done really well. The entry and loby is a nod to the many famous patrons of the past. The rooms are very clean and spacious and contine the retro theme with the deco.The staff was very friendly and I would definitely stay here again!

Leisure Family

10/10

Exceptional

14 Dec 2025

Nadia

Was very nice

8/10

Excellent

10 Dec 2025

Alicia

Clean rooms, the staff was friendly, it wasn't upscale but the decor was cutely themed, elevator was a nightmare, overall good experience

Friends_and_family Family

2/10

Poor

29 Nov 2025

Joe

I was charged the property resort fees through hotel.com and then I was also charged at the property. This is some kind of scam.

10/10

Exceptional

29 Nov 2025

Geraldine

Room was clean and Front Desk staff was pleasant.

Self

2/10

Poor

25 Nov 2025

Rodler

Très mauvaise expérience. Première chambre : draps tachés et sales. Chambre de remplacement : bureau plein de cheveux, oreiller par terre. Les corridors et le seul ascenseur fonctionnel sur trois sentaient la marijuana. Vraiment décevant pour le prix, je ne recommande pas cet hôtel.

6/10

Pleasant

24 Nov 2025

Sherene

Was a little outdated

Leisure Partner

2/10

Poor

20 Nov 2025

Paul R

They literally have nothing there, it was most likely the place to be in the 60s &70s, the golf course is abandoned, no restaurant , no bar / lounge, i mean the spaces are there but no activity abandoned, I walked in on a Saturday to a celebration of life event in there event space, what this place really is is a flop house, for everybody that can’t afford someplace to live in the ghetto unbelievably enough. I had gone there with my girlfriend, and I was told no less than three times that I was making too much noise on vacation. I only stayed there because it was a couple minutes away from her residence so I’d be close to her. I was told I need to be quiet because the woman’s kids needed to go to school the next day so families are living in these hotel rooms. The elevators don’t work. It also may very well be haunted very strange things happen there. I literally had to get in the car to drive down the street to get a cup of coffee. so if you’re into rural living with the Homies, this is just a place for you on a Saturday night. You can go down to the front desk and hang out with beer and hoop it up whatever a awful place.

8/10

Excellent

17 Nov 2025

Lynval

The hotel is ok. But, it can be better. They only have 1 out of 3 elevators that works. That very inconvenient while we were staying there.

Leisure Partner

2/10

Poor

16 Nov 2025

Esteban

Im very disappointed. Can you imagine a later checkin after a lo long flight, then you try to get a shower just to find out that the hotel didn’t leave any towel at the room. Not even a small towel, simply nothing. Then when calling front desk they advised the didnt have towels. What kind of hotel operates like this specially for $173 just for 1 night???

2/10

Poor

16 Nov 2025

Jennifer

Never serviced our room had to ask for clean towels , no shampoo/ soap. Loud and smelled
Like pot. Only one elevator worked. No vending machines or coffee. Would not recommend, especially for the price

Friends_and_family Family

4/10

Poor

09 Nov 2025

Daryl

Floors were disgusting everywhere. Everything was broken in the fitness center. Two different types of hair in my bed. Coffee pot broken. Not much interaction with the staff but they seemed ok. Building/facility was absolutely NOT what I expected. Completely run down.

Business

10/10

Exceptional

05 Nov 2025

Mikee

Good

2/10

Poor

02 Nov 2025

Emilio

Room was dirty. Sheets were very, no towels in our room. Elevators not working and noise all night long.

Leisure Partner

4/10

Poor

27 Oct 2025

Wallace

The view was ok, the lack of privacy and security on the balcony ruined the view!

Leisure Family_with_children

6/10

Pleasant

26 Oct 2025

Nina

Not what it seems

Pictures need to be updated for sure, rooms are decent, pillows are small little squares, the body wash in shower was broken and empty, no lotion in bathroom so make sure you bring your own. There is no real bar here, the pool was fun to play. The evening time was hard to sleep because there was parties all over the hotel with loud music and you could hear people yelling and walking all night!

Friends_and_family Friends

6/10

Pleasant

24 Oct 2025

Lessorn

No drinks options, elevator was not working and the one that was working is very slow.. people was livibg in the hotel, loud music

Business_and_leisure Friends

2/10

Poor

19 Oct 2025

Rosanna

Not good

Leisure Partner

6/10

Pleasant

19 Oct 2025

Charmaine

It was a very busy weekend and with 8 floors only one of the 3 elevators was operable.

Leisure Family

2/10

Poor

13 Oct 2025

David

They had no towels in my room, and wouldn't bring any until I checked out. There were also roaches in my room. They also didn't reimburse me any money

Leisure Self

2/10

Poor

13 Oct 2025

Brisa Helena

Tive muito problema com os trabalhadores em especial na recepção todos e gerente geral e a gerente da noite. Infelizmente por falta de comunicação foi horrível sair cheia de traumas e fui tratada como um lixo o tempo todo fui manda a saia do quarto. Meu celular estava descarregado e ninguém consiga compreender isso é um absurdo. Realmente eles não queriam entender. Fiquei cheia de traumas foi horrível além de ser assediada por um funcionário dentro do meu quarto

4/10

Poor

13 Oct 2025

Aisha

The hotel has had a rapid decline since we last stayed here in 2024. The facilities were very disappointing. There was only one working elevator, the ice machines did not work, the televisions in multiple rooms didnt work.The room had no ventilation, there was nothing in their vending machines. Housekeeping removed towels without replacing them. I watched mutuple people have to go downstairs to ask for towels. The front desk staff was always friendly and helpful
I do hope thia hotels gets some upgrades soon , but i cannot see myself booking here again.

Leisure Family

2/10

Poor

12 Oct 2025

Jeff

No towels in my room, reserved a room with 2 queens, there was only one…asked for towels to be delivered, they never came…one of the worst hotels I’ve ever stayed in.

Leisure Family

2/10

Poor

05 Oct 2025

Brisa Helena

Every day I have problems with a new reservation for my room, and I have to kindly ask them not to wake me up and put up the do not disturb sign, but they still wake me up. This is horrible for someone who is being treated for depression and trying to regulate their sleep.

4/10

Poor

23 Sep 2025

Sajae

There was cockroach! Thats the only issue I had

Leisure Self

10/10

Exceptional

14 Sep 2025

caroline

The room was a fairly good size, it was clean but a bit rundown. The bed was comfortable There are resort fees which this place should not get to charge the resort must have been from 49 years ago. This is no resort if that is what you expect. It is clean and cheap.

Leisure Friends

10/10

Exceptional

10 Sep 2025

AMI

All the above

10/10

Exceptional

10 Sep 2025

Natasha

Stayed to ere two times an it is getting better because the first stay was not great second time was a tid bit better!

Leisure

10/10

Exceptional

09 Sep 2025

Reggie

great stay.. great staff. i love the look of it

2/10

Poor

18 Aug 2025

Verified traveler

OMG 😳

Terrible experience , first time checking out and getting another room . The front desk staff was helpful but limited on what they could do & overworked .
First off , checking in I was sceptical since the Lobby was full of a lot of loud people . I checked in anyways and when I got to my room I noticed my TV was missing from the wall but the remote was still on the dresser. There was a Simon says (seriously) on my nightstand for entertainment… as I was trying to relax in my room with no tv , a family of 5 opened my door because they had the same key and room number ??
They said I was in their room but I showed them my keycard & we realized we had been given the same room. I was there first so they went away, I had plans that evening and at that time decided I didn’t feel comfortable leaving anything in my room . I took my stuff downstairs & tried to find something that would make this hotel doable, unfortunately I found more trains to leave . Very run down and it’s in a bad area
I ended up checking out after 2hrs and got a new room elsewhere where I was happy .

Friends_and_family Family

6/10

Pleasant

09 Aug 2025

Michelle D.

The mattresses were very hard. They need to look into changing them out. Also maybe look into looking into putting carpet in the rooms, as it was noisy.. We could hear everything going on in floors below and above us. The hallways were super noisy. Staff could have been a little more friendly.

Leisure Family

8/10

Excellent

27 Jul 2025

Tomy

Me gustaría que no hubiera cargos ocultos. Porque aparte del pago, pagué extra $30 cuando me registre., y al momento de la compra decía no pagos extra.

10/10

Exceptional

10 Jul 2025

Andre

I didn’t like the fee laugh out loud

Partner

2/10

Poor

09 Jul 2025

Mark

Very disappointed with everything about the hotel, nothing was as advertised, the basketball and tennis courts were very dirty, elevators not working, pool table is old and missing covering, there is no chalk for the cue, the toilets get clogged right after they unclog it. Absolutely terrible experience and I wouldn’t recommend this hotel to anyone.

Leisure Family

2/10

Poor

07 Jul 2025

Barole

The innovators don’t work, their restaurants don’t have coffee they don’t have water,

8/10

Excellent

07 Jul 2025

Blindy

NA

10/10

Exceptional

03 Jul 2025

Ricardo

Enjoy the stay

Business_and_leisure Family_with_children

8/10

Excellent

22 Jun 2025

Joey

Our room was really nice, clean, and comfortable. We enjoyed it

Leisure Partner

8/10

Excellent

15 Jun 2025

Janice

The resort is a little dated. But it was clean and the rooms were big and beds were really comfortable The check in wa seasy and Arielle was really nice and helpful. There were multiple events going on and I couldnt hear the music or any noise. I love the old concrete construction its solid and you cnat hear nada!! I requwsted a microwave but when I arrived they didnt have one. But theh have one at the lobby so we used it. The hotel is very centric. Las Olas blvd is like 14 mns and 45 from Miami(not at pick times) The pool and the backyard area was clean and it was inviting. Bring your toiletries as the hotel provides the minimum and its not of good quality.

Partner

8/10

Excellent

15 Jun 2025

Douglas

Excellent hospitality and housekeeping; small negatives like no atm or microwave.

Leisure Family

6/10

Pleasant

15 Jun 2025

Laura

It was ok

Leisure Family

8/10

Excellent

02 Jun 2025

Vaughn

All good except for back parking needs more lighting

Business_and_leisure Self

8/10

Excellent

02 Jun 2025

Vaughn

great property for the price, staff is friendly

Business_and_leisure Self

8/10

Excellent

02 Jun 2025

Vaughn

Price is good, rooms are clean

Business_and_leisure Self

2/10

Poor

30 May 2025

Christian

Old, dirty hotel (I found cockroaches at the reception and inside the room), horrible bathroom, misleading photos. We booked two nights, slept the first one and left for another hotel. I do not recommend this hotel!

Leisure Family_with_children

2/10

Poor

18 May 2025

Rosa

This property was absolutely horrible. Room was dirty, tv was broken, patio doors didn’t lock stayed 10 mins was told i would get a refund and never did.. expedia was no help at all in resolving..stay away from both!!!

Business_and_leisure Self

10/10

Exceptional

06 May 2025

Granville

Need no comment it was a good stay

10/10

Exceptional

06 May 2025

Carl

I had no complaint, everything was in place.

Leisure Friends

6/10

Pleasant

04 May 2025

Eddy

Elevator was not working

10/10

Exceptional

02 May 2025

Roldy

I had a great experience

10/10

Exceptional

25 Apr 2025

Delon

My stay at Chateau Mar was great! My room was clean, the facility itself was clean. The food at the tiki bar was amazing! The retro decor was cool. There’s a vintage record player in the room with a collection of records. Very cool hotel.

Leisure Partner

4/10

Poor

14 Apr 2025

Katie

Staff was not overly friendly, everything is rundown, there is very little to eat at the hotel, and nothing in the surrounding area. Our TV in our room didn’t even work.

8/10

Excellent

12 Apr 2025

Yashira

Great stay! The rooms were very clean, no smells. The only down was no breakfast included. But everything else was great 👍

Leisure Partner

2/10

Poor

02 Apr 2025

Sonika

The hotel staff was inefficient, water in bathroom tap stopped for few hours and overall service was below average

6/10

Pleasant

01 Apr 2025

Tina

The hotel charges 14.99 a night resort fee for amenities you can not use. The pool was full of debris. The retro theme on the property is great. This hotel is noisy. The tiki bar on the main floor blasts music you can hear late into the night, even on the 6th floor. Our deadbolt would not work on the door because it wasn't lined up. I am pretty sure people are living here full time. Walls are very thin, you can hear your neighbors clearly. The front desk people are indifferent and unwelcoming.

Leisure Partner

4/10

Poor

30 Mar 2025

Ivan

Upon arrival there were no towels in the bathroom, after about 15 minutes, 2 bath towels were brought up for 2 guests! We were to stay for 3 nights but left after 2 nights!
Breakfast option was very poor, what was available was quite expensive!

Friends_and_family Family

2/10

Poor

28 Mar 2025

Astor

Horrible experience, there was a fight at 2 am in our hallway, the front desk was slow to respond, this issue continued for over an hour. People's safety was at risk.

Leisure Family

10/10

Exceptional

27 Mar 2025

nathalie

From the check-in, everything was amazing. The rooms were super clean housekeeping came in every day. The front desk ladies were amazing and parking was a breeze. I would definitely stay here again.

2/10

Poor

26 Mar 2025

Oleksandr

Has terrible smell in the room.

2/10

Poor

24 Mar 2025

Charlotte

Disappointing

This hotel is a complete catfish. The photos of the property are nothing like what it looks like in person. The room was clean yes, but the area was not safe feeling or looking, beat down cars in the parking lot, loud music people smoking certain things, the pool area was run down and not classy, the hallways are not classy, I was expecting more from the photos and I travel for work a lot. I was disappointed so I checked out 10 minutes later, as a single woman I would def not stay here.

Business

8/10

Excellent

24 Mar 2025

Harvey

An okay property. I could tell it was the creme de la creme in its heyday. if you like retro, then this hotel is for you. I do find the price is a bit high for the quality of the hotel.

2/10

Poor

23 Mar 2025

MADELIN

Disgusting, the room smelled really bad, garbage in the hall way. I left immediately

Leisure Partner

8/10

Excellent

23 Mar 2025

Kamal

Staff, property was clean and convenient for my trip.

Leisure Partner

8/10

Excellent

22 Mar 2025

BrendaLiz

Property was easy to get to, outside is well kept, lobby area and pool area are well kept. Parking area is way too dark. Room was cute and had the basics. Could see the pool and the Hard Rock Hotel from the balcony.

Leisure Family