Name: Crowne Plaza Zhongguancun
Address: 106 Zhi Chun Road, Hai Dian District, Beijing, 100086, CN

10/10

Exceptional

16 Jul 2026

Guy

Friendly and helpful staff, and a clean spacious room. The only problem is that the wifi is not secured. I did not have the breakfast or use other amenities so cannot comment on those, but for my purpose, great stay.

Self

10/10

Exceptional

02 Jul 2026

Xun

13楼的清扫阿姨非常认真负责，友好周到。

马桶有些不太通畅

Self

10/10

Exceptional

08 Jun 2026

Rachel Jennifer

Crowne Plaza Zhongguancun is higher quality than comparably priced hotels in the area. It is spotless, has beautiful decoration, and the rooms are clean, nice, and quiet. The fitness center is high quality and well maintained. The breakfast is better and more fresh than other comparably priced hotels in Beijing.

What really stands out is the service. Head concierge Joseph Du is extremely sharp and communicative, and is able to arrange just about anything you need. He may be the best head concierge I have ever encountered. The staff has good English skills and are also very sharp; if you speak Chinese, all the better - they have impeccable customer service.

Would definitely recommend Crowne Plaza Zhongguancun to others!

10/10

Exceptional

04 Jun 2026

Colin

We had a wonderful stay at the Crowne Plaza Beijing Zhongguancun - it is well located in a leafy neighborhood with many good restaurants nearby, and a subway station just down the street. We very much enjoyed the lavish buffet breakfasts and the helpful attendants at the exercise center and indoor pool. But I particularly want to note our housekeepers, Liu Jin Yun and Xu Cui Xia -- they did a great job making our room spotless and they always left us extra water bottles and friendly notes. They really took our experience to the next level! I highly recommend this hotel to anyone looking to stay in Zhongguancun, and I look forward to returning on our next visit.

Partner

10/10

Exceptional

27 Apr 2026

Hideki

nice one

Self

10/10

Exceptional

23 Apr 2026

LI

Convenient location where many good restaurants around. Staffs are very friendly and helpful. Room is very clean. However, breakfast is not as good as I expected, not many varieties to choose.

Self

8/10

Excellent

17 Apr 2026

Justin

I have stayed at this hotel about 10 times. I had a couple of bad experiences this time.

1) The person in the downstairs salon was rather rude, laughing at me when I gave her my coupon for a drink as if since I wasn't paying, that I shouldn't get service.

2) Beijing was experiencing unusually warm weather and the rooms were unbearably hot. When I asked them to fix the air con in my room they said the whole hotel had no air con as they had turned it off. I slept really poorly for two nights because of this. That is not acceptable. They should have offered fans at reception when I checked in.

Self

10/10

Exceptional

01 Jan 2026

Sven

Helpful staff, clean room, big bathroom. Location was quite convenient, close to Metro Line 10 stations Haidian Huangzhuang and Zhicunli.

Friends_and_family Family

10/10

Exceptional

11 Dec 2025

Bao

Nice place to stay

8/10

Excellent

05 Dec 2025

Justin

The room was boiling hot when I arrived. I turned on the AC but it did nothing. I ended up opening all the windows and turning off the AC completely. By morning it was 19C in the room, but I had hardly slept.

I left the windows open and put DND on the door so that the maid would not close the windows. After that it was fine.

Had a really nice buffer dinner on Friday night with good German beer, barbecue, hot pot, sashimi and dessert. Staff were really friendly and helpful.

Business

10/10

Exceptional

03 Nov 2025

Xin

The staff was very nice. She provided us additional free bottled water since it was very dry.

Business

10/10

Exceptional

24 Oct 2025

Samuel

Excellent hotel and great staff!

Wonderful hotel. The absolute stars in terms of the staff were Elena Cherkes and Nina Feng, both in the wonderful Executive Lounge on the 20th floor and serving at breakfast. Nina helped organise a vital business meeting at short notice and Elena was incredibly helpful throughout my stay. I also greatly appreciated the help of Joseph Du at reception/concierge - he went out of his way to help throughout my stay too.

Business

8/10

Excellent

04 Sep 2025

CHONGMAO

Service is excellent. Staff have done a great job keeping the room clean as well as promptly responding to my other service calls.
Location is very convenient. Desk area is bright and spacious, great for working on a business trip. Hotel shows sign of aging though. Bedroom layout is a bit awkward. I would suggest replacing carpet with engineered wood floor for the next renovation, which can make a big difference given there are not many luxury hotels in Zhongguancun area.

Business

10/10

Exceptional

16 Aug 2025

Hei Ning

The staff are super friendly. Beds are confortable

Leisure

10/10

Exceptional

15 Jun 2025

Tingting

Excelle

10/10

Exceptional

02 May 2025

Jody

Aaron was so friendly and kind at check in! At breakfast the staff was friendly. Clean rooms and good value!

6/10

Pleasant

27 Apr 2025

julie

It’s outdated hotel

Leisure

10/10

Exceptional

03 Dec 2024

Audra

Convenient location

Convenient location. Near malls and near the Beijing subway. This is my 3rd time staying at Crown Plaza Zhongguancun. The staff are polite and converse well in English.

Hotel isn’t modern but is decent in its amenities. Great gym and overall happy with my stay.

Pillow can be a little bit more fluffed up. I found it a little flat.

Friends_and_family Family

10/10

Exceptional

24 Nov 2024

Pedro

Although it had subway nearby, there are no important attractions near the hotel

Self

10/10

Exceptional

18 Nov 2024

Stephan

Great spot in a big city!

In a truly huge city, this is a place where you can still find a wonderfully helpful front desk. And the rooms are massive and very clean.

Business

10/10

Exceptional

02 Nov 2024

Gang

Excellent and helpful staffs, close to the subway and easy to get anywhere in Beijing. Room is clean and sound proofed. The front desk staffs are very help and nice. Definitely will stay again next time.

Leisure Family_with_children

10/10

Exceptional

28 Oct 2024

John

Very friendly staff , comfortable and clean room facilities!

8/10

Excellent

26 Oct 2024

Jinna

We had a great stay at the Crowne Plaza in Zhongguancun! The room was really comfortable and was a very convenient five minute walk from the subway station. We enjoyed the size of the room and view from one of the top floors. The service was also fantastic.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Pearl

Staffs are excellent, hotel is really comfortable, will stay again

Leisure Friends

10/10

Exceptional

18 Oct 2024

Justin

Comfortable hotel in Zhongguancun

I always stay here. It is close to my office and has a really great breakfast buffet.

Business

8/10

Excellent

02 Sep 2024

Frankie

A decent property with good amenities. But the location is far from major tourist attractions.

Business_and_leisure Self

10/10

Exceptional

16 Aug 2024

JUN

It is the second time we selected to live in this hotel. It is the best hotel in Zhongguancun

Business_and_leisure Family

10/10

Exceptional

07 Aug 2024

Yuan

It has been a great experience. Check-in was fast and staff are very friendly. The cleaning staff for my floor is extremely helpful and nice. Her name is Yuqin Guo. I am very thankful.

Friends_and_family Family

8/10

Excellent

19 Jul 2024

Han

A little bit old

8/10

Excellent

17 Jul 2024

Brian

Monica, Sylvia and other breakfast dining, housekeeping, laundry, club lounge team members very hospitable. Loved the outstanding service and also the Club member program.

Business

10/10

Exceptional

14 Jul 2024

Yuan

Easy checking in. Nice room, old but classic.

10/10

Exceptional

06 Jul 2024

Dong

Very good

10/10

Exceptional

06 Jul 2024

Francisca

Hotel staff were friendly, kind and accommodating. The facilities were nice and clean.

Leisure Family

10/10

Exceptional

04 Jul 2024

Helen

Terrific hotel close to PKU

Perfect place to stay for visiting PKU, a 10 minute taxi ride away. Breakfasts are wonderful and not to be missed, rooms clean and comfortable, nice toiletries, and staff speak English and are incredibly nice, helpful, and professional. 10/10!

Partner

10/10

Exceptional

26 Jun 2024

Martin

Great location and near my son’s university.
Near the trains stations and mall is within walking distance .

Friends_and_family Family

8/10

Excellent

31 May 2024

Shunhuan

Bathroom needs some update. Staffs provided good service.

Leisure Family

10/10

Exceptional

30 May 2024

Michael

Beautiful property, enjoyed the pool, steam and sauna! Wayne was very helpful!

Leisure Partner

10/10

Exceptional

21 May 2024

JUN

Very nice hotel to stay. There is also robots delivery service to your room

Leisure Family

10/10

Exceptional

07 May 2024

Steven

Beautiful hotel! The entire staff was friendly and helpful. The room was spacious, clean and comfortable. Several water bottles were left for us each day. Very close to a subway station and restaurants. There are also 2 restaurants right in the hotel, one having breakfast, lunch and dinner buffets with LOTS of delicious food. We took the option of including the daily breakfast buffet (6:30-10:30 am) with our booking, which was convenient. Highly recommended!

Leisure Family

10/10

Exceptional

06 May 2024

Audra

Will stay here again!

Comfortable stay. Good location nearby the Beijing metro. Staff are friendly and s

Friends_and_family Family

10/10

Exceptional

20 Apr 2024

Craig

My stay at the hotel was great. The hotel staff are very friendly. The housekeeping staff was very kind. Will stay at the hotel again. Thank you !

Leisure Self

10/10

Exceptional

26 Feb 2024

Martin

👍👍👍👍👍

Hotel was clean and staff were friendly. Hotel is ideally situated within walking distance of Malls and between 2 trains stations.
Well equipped Gym and nice indoor pool. Overall satisfied with my stay there and would definitely consider staying there again.

Friends_and_family Family

10/10

Exceptional

21 Jan 2024

Mark

Was in a suite that included use of the lounge, which pretty much took care of any worries about finding dinner in the area. Breakfast was well presented with a great selection of typical Beijing-style breakfast, Chinese food in general and some western-style offerings like baked goods, eggs and bacon, sausage etc. my favourite was the congee, pickles and Chinese Doughnuts (yutiao). Staff were always receptive and polite and tried to speak English when possible. The hotel is a little dated, and even in my suite some of the electrical outlets seemed a little ‘dicey’. Also, there was a distinct sewer smell from a the bathroom in the morning. Apart from that, it was a very good stay, made even better by the front desk manger (Connie?). The location is good as it’s a block away from a metro station (Haidian Huangzhuang), connecting to lines 4 and 10. I would definitely stay there again.

Business Self

8/10

Excellent

12 Dec 2023

Wolfgang

Location was very convenient for me, since I had things to do at both PKU and RUC.

Business_and_leisure Self

10/10

Exceptional

05 Dec 2023

Yu

We stayed here for 12 nights. This place was clean, quiet and safe. All the staffs we met were very nice. It's walking distance to several nice local restaurants. A 15 minute walk to subway station that could take you anywhere in Beijing.

Leisure Family

2/10

Poor

03 Dec 2023

Ming-Ming

Staff was terrible. Does not try to help. Was hung up on multiple times.

10/10

Exceptional

21 Oct 2023

Robert

Wonderful service. Very helpful staff.

Leisure Partner

10/10

Exceptional

20 Oct 2023

Natalie

Terrific hotel

Great place to stay. Very happy with our experience here. Very helpful staff. Great breakfast buffet. Highly recommend.

Partner

10/10

Exceptional

16 Sep 2023

Adam

good

8/10

Excellent

05 Aug 2023

Haibing

Hotel room is getting dated.

Leisure Family

10/10

Exceptional

07 Jul 2023

Kenneth

Nice AC, which was important because Beijing was hot. Easy check in and check out. Nice bed.

8/10

Excellent

24 May 2023

Kenneth

For the past dozen years, whenever I go to Beijing, I stay at this hotel. Over the years, I have watched it evolve into a very good hotel. However, it is still not perfect. For example, in the winters, the rooms are so hot, even with the windows open and the AC turned off. This is not just a one time thing. It has almost always been this way. On my most recent stay, while I was in the room, someone tried to enter. I opened the door and he looked like a maintenance man. I asked him what he wanted and he said sorry and walked away. So, that was odd. As for the breakfasts, the offerings are much more modest than what they used to be, but it is still good. Checkout is way faster now. There was no room service menu in the room, and so I am wondering if that is no longer available. The gym is way better than before. For restaurants, you half to walk about one kilometer to the west and cross Zhongguancun Dajie to hit upon some choices, but in this particular area of Haidian, this hotel is the most convenient.

Business_and_leisure Self

10/10

Exceptional

10 Mar 2023

Peter

Good location easy access to Subway

Business Self

10/10

Exceptional

01 Mar 2023

Feng

Everything is great!

Business Self

8/10

Excellent

06 Jun 2021

Dan

Good hotel in Zhongguancun university area

Business centre computer and scanning equipment are too old. Need upgrade! Friendly staff who are willing to listen and help!

Business

10/10

Exceptional

19 Feb 2021

Verified traveler

Reasonably positive stay

The front desk staff were extremely helpful and friendly. They upgraded my room and provided a welcome drink without my even asking. The room was clean and quiet. My only negative was that the breakfast items weren’t kept hot consistently - tasted good otherwise.

Business

10/10

Exceptional

27 Jan 2020

Verified traveler

A very decent hotel

The location is great for someone who likes to visit Zhongguancun area. It is very close to subway stations. The hotel is a decent one in terms of services and amenities.

Friends_and_family Family

4/10

Poor

16 Jan 2020

Verified traveler

Toilet not working properly... AC does not work well in winter (cannot adjust temperature).

Business

10/10

Exceptional

13 Dec 2019

Hooman

Good hotel in a hosteling and busy town.

Great Hotel. Comfortable, with courteous staff. Good breakfast offering. on the 4th circle.

Business

8/10

Excellent

15 Nov 2019

Verified traveler

One of the better choices in this neighborhood

Our bathroom was not draining correctly and the manager was responsive and moved us to another rooom quickly. Breakfast is good and club lounge is great if you stay in a club level room.

Business Self

10/10

Exceptional

14 Nov 2019

Verified traveler

Property was well maintained, great service. Staff speaks limited English.

Friends_and_family Family

8/10

Excellent

12 Sep 2019

Angela

Breakfast is good, but the room condition need to be updated.
Horrible smoking smell is really need to be improved.
Also the water condition is not good. Specially the water in shower room,
too hot and cold is not enough.

Leisure Family

8/10

Excellent

21 Jul 2019

ALEXANDER

Business Stay at Zhongguancun

Nice hotel - close to subway station (5 min walk), shower facilities available if you check in early and your room isn't ready, large spacious rooms and excellent choice for breakfast. Highly recommended and will stay here again for business.

10/10

Exceptional

13 Jun 2019

Verified traveler

Really friendly and helpful staff. Great pool and health club. Convenient to Tsingua, Beijing, and Renmin Universities. Convenient to the subway and shopping.

Business Partner

10/10

Exceptional

23 Dec 2018

STEPHEN

Hotel was good, close (200 m) to subway, and near a shopping area. Staff were friendly and helpful. Room was large and comfortable, although a little worn in places -- could use a refresh.

4/10

Poor

11 Nov 2018

Lilia

The hotel is very nice and all facilities are nice and comfortable. However, I have a bra stolen (or taken) from the room which is both weird and creepy. I reported this to staff and to the manager but they couldn't figure out what happened. I check the room and my luggage multiple time and also check everything again once I arrive at home, the bra is till missing. Don't know what to think.

10/10

Exceptional

15 Oct 2018

Israel

Very luxurious with big rooms and amazing breakfast , the Hotel team is friendly with good English

10/10

Exceptional

13 Oct 2018

Verified traveler

the hotel was fine. had a nice view as well! thanks!

10/10

Exceptional

12 Sep 2018

Fio

Good hotel within walking distance to Chunkuanzun.

8/10

Excellent

12 Sep 2018

Charles

Good location if you want to be close to the universities. Great breakfast buffet. Comfortable rooms at reasonable prices.

8/10

Excellent

04 Sep 2018

QIN QIN

stay at crown plaza beijing zhongguancun for 2n

1.good location
2. hotel room is super clean
3. staffs are friendly
4. but spa service is too expensive

Friends

2/10

Poor

07 Aug 2018

Jun

A Horrible expriences at Beijing Crown Plaza Hotel

It was an horrible experience. we arrived on Sunday afternoon and was told the room was still not available. We asked for two bed and the lady at the check agreed to check with her management. Then the horrible experience started. The manager came and was really rude to me and my wife. He started to talk to guest behind us and told us that he is busy. We waited 15 mins to talk to him. We were told that he was the only manager because it was Sunday. We stayed at Crown Plaza many times and this was really a bad experiences after all. The manager even warned us that he is the only manager and we have no one else to complain. We can't believe this happened at this hotel. The manger took out his name badge so we can't get his name and he told other employee not to give us his name. We will certainly take this to Crown Plaza and hopefully this review help other guests. I won't stay at this hotel again with such manager working there.

8/10

Excellent

24 May 2018

Verified traveler

Location is for Business

Stayed here on a business trip because it was closest to the office. This is NOT a touristy area nor would it be suitable for tourism. The hotel itself is fine: my room was very spacious, and as a loyalty member, I had access to the lounge, which offered a nice space for meeting up with guests, as well as Happy Hour. The breakfast buffet was sumptuous: had a great variety of both Chinese and Western offerings. There are some places to eat both in the hotel and within walking distance, but if you don't speak Chinese it would be hard to navigate outside of the hotel. The internet in the hotel was ok, but don't forget all Google applications, as well as Facebook and YouTube, are blocked in China (I forgot and had a lot of troubles)!

8/10

Excellent

05 Mar 2018

Verified traveler

.........................................................................................................

10/10

Exceptional

30 Jan 2018

Verified traveler

Comfort stay during the business trip. Helpful stuff, big rooms, good breakfast with a lot of kinds of everything.

10/10

Exceptional

21 Nov 2017

Verified traveler

Great hotel near the ZGC Business District

Had a brilliant stay at the hotel. The rooms were spacious, comfortable, felt just like royalty staying there. However, it was spoilt on the very last day when checking out. One particular staff at the check out counter was picking his nose before he attended to me. It was grossly unprofessional!

8/10

Excellent

11 Sep 2017

Lily

Very nice hotel

There is one thing needs improvements: room lighting, especially lighting in bathroom, so dim that it's almost impossible to do my makeup there.

8/10

Excellent

07 Sep 2017

Ningsheng

Everything is fine, only western food restaurant inside the hotel is not so good.

10/10

Exceptional

05 Aug 2017

Yong

Gorgeous hotel with nice staffs

The hotel is very close to metro station and the room is clean and comfortable. The staffs are professional and nice. Nothing to complain and I wish I can stay more days in this hotel.

10/10

Exceptional

22 Jul 2017

Harold

Wonderful staff

Great customer service. Very attentive staff to all requests.

10/10

Exceptional

09 Jul 2017

Verified traveler

Comfort and convenience for business traveler

Very comfortable hotel for business stay. Small, but well equipped and uncrowded gym. Large pool. Large, comfortable rooms with nice view. Good internet access. Restaurant is mediocre and overpriced; better to go out. No tourist sites near by, but convenient metro station just a ten minute walk away.

10/10

Exceptional

07 Jun 2017

Verified traveler

Highly Recommended

Great breakfast and customer service. If you are going to Beijing, stay at this hotel.

10/10

Exceptional

23 May 2017

Weichuan

The hotel is very quiet and comfortable. The only negative impression is that someone was smoking in the changing room of the swimming pool. That person should be stopped by the staff.

8/10

Excellent

18 May 2017

Verified traveler

No idea how to use air conditioner. There seems mosquitos in the room.

10/10

Exceptional

31 Dec 2016

Verified traveler

Nice hotel. Good for money.

Great staff. Great hotel located in a very convenient place.

10/10

Exceptional

18 Dec 2016

Ling

The only hotel I stay in Zhongguanchun area.

Comfortable

10/10

Exceptional

25 Nov 2016

Verified traveler

Awesome Service and Excellent experience

My experience from the my taxi reached the Hotel till I checked out has been memorable. The hotel staff can speak good english and are very helpful. And also very obliging and respectful.

8/10

Excellent

18 Oct 2016

Song

Above average hotel in Beijing

As with most upscale hotels in China, this one tries to make itself appear to be luxurious, with marbled floor and other fine decorations at the entrance. But in reality, the design, construction and maintenance are quite poor, and they show everywhere, from the broken toilets, to the dirty chairs in the dining hall, not to the quality you'd normally would associate with a Crowne Plaza, definitely not a five star as claimed. The air conditioning is often turned off by the hotel management, even though the room temperature can reach into the high 70s. The services, as with many places in China, are, however, quite good and satisfactory. One big plus is, the smoke free rooms are indeed smoke free, with no trace of the smell. The bottom line, this is among the very few higher end hotels one can find in Zhong Guan Cun area in Beijing.

Family

6/10

Pleasant

17 Aug 2016

thomas

Decent 5 star hotel stay near the silicon valley.

Upside - near to the business area and eateries. I like the indoor swimming pool. Downside - staff attention to detail can be improved. E.g lack of utensils on the table, queue of customers at the reception with no intervention by manager.

8/10

Excellent

25 Jun 2016

Rodrigo

Overall great place with room for improvement

Everything was pretty good with exception of a lingering smoke smell which at moments was annoying (maybe a guest smoking on the floor?).

Another thing that surprised me in no positive way was the hotel bar, which was constantly out of beer. Either one or another brand but definitely strange being a high demand item.

10/10

Exceptional

27 May 2016

YICHYUN

Great nusiness hotel in Zhongguancun area.

This hotel is located in the center of Zhongguancun area close to many universities and research institutes. The hotel is near \"Haidian-Huangzhuang\" subway station, which is a plus when you need to move around the city.

2/10

Poor

11 May 2016

Verified traveler

Was ripped off

Booked 2 nights initially. Changed schedule, wanted to cancel the booking 2 weeks in advance. I was told not possible, that was how I got ripped off.

10/10

Exceptional

20 Mar 2016

Verified traveler

Excellent hotel in the Haidan District,

I have stayed at various hotels near Renmin University and this is by far the best choice in the area. I would definitely choose this hotel for my next trip to Renmin and nearby universities.

8/10

Excellent

10 Jan 2016

Wei Ming Raymond

The only problem I have is the power extension does not work and the air conditioning is too cold.

8/10

Excellent

14 Dec 2015

Susan

Underwhelmed in Beijing

This hotel was recommended by a business colleague due to its proximity to their office. The location was indeed convenient to the office, just not to anything else. Upon check-in, and carrying my pre-paid reservation, i was asked to take a room \"downgrade\" since they didn't have any rooms available in the class that I had paid for. I declined twice and was finally given an \"upgrade\" by the manager. The upgraded room appeared to be exactly what i had already paid for. The hotel décor is totally 1970's. Breakfast in the Club level was mediocre and they were out of OJ for the three days I stayed. The heat was virtually uncontrollable and I shut it off for the three nights i stayed. It was still warm, but no longer stifling. Summary: points for convenient location, downgrade for staff attitude, room was underwhelming.

8/10

Excellent

29 Nov 2015

Verified traveler

Nice hotel near to business

Breakfast in this hotel was very delicious. The room facilities, for example, the safety box was brocken.

10/10

Exceptional

25 Oct 2015

susan

The breakfast in this hotel was so delicious, especially the noodle called DaoXiaoMian was the best.

4/10

Poor

12 Oct 2015

Carl

Bad location Bad service

The location is horrible. I checked in at 9pm and the hotel's restaurant was closed already. The staff told me to walk to the west along the main road to find some local food, but when I finally found the shopping mall and restaurants, it was almost 10, and nothing is open.
In Beijing, you can't drink directly from the tab, has to ask for bottle water. But the hotel stuff will give you only two small bottles each time, so for one day, we asked 3 times simply for drinking water.
The second day, we decided to check out and move to another hotel. OF Course, they refused to refund the prepaid room charges of the remaining three days of the reservation. So we end up paying 300USD for staying one night at this horrible hotel!

10/10

Exceptional

02 Aug 2015

Jammie

A good hotel in the region.

Friendly staff and helpful.A better hotel than some I have stayed in the region.

8/10

Excellent

17 Jul 2015

Kai

Nice hotel in Zhongguan Cun

This was our second stay in this facility. We purchased the lounge access package, which includes the use of the executive lounge as well as breakfasts. The location was nice, fairly close to Metro line 10. The staff was very friendly.