San Agustin Exclusive

Peru , Lima
Miraflores, Calle San Martin 550
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100 reviews shown

6/10

Pleasant

02 Dec 2025

Ricardo

Staff amable, el cuarto cumplía con lo ofrecido. Lo que estaba mal era el desperdicio de agua (como 10 minutos) hasta que salga caliente.

Friends_and_family Family

10/10

Exceptional

19 Jun 2025

Edwin

Safe, clean and good people.

Leisure Partner

10/10

Exceptional

17 Feb 2024

Terence

Next to a Airport Shuttle Bus stop

Self

10/10

Exceptional

04 Sep 2023

Eric

Excellent location, nice and clean. Friendly personnel .

Quality breakfast.
I would definitely come back in my next trip

Leisure Partner

10/10

Exceptional

02 Sep 2023

Pilar

Awesome

10/10

Exceptional

15 Aug 2023

Marcello

Great service, great location, awesome free breakfast, free reliable internet, within 10 min of walking distance to Larcomar.

Business Self

10/10

Exceptional

09 Aug 2023

PAUL

Friendly staff

We had an amazing stay. The staff is very friendly. Special thanks to Nancy, she made sure our rooms were ready and that we had a nice stay at San Agustin hotel

Business

8/10

Excellent

15 Sep 2022

Robin

Nice property in convenient Miraflores area. The staff was great! They changed money for me and even helped me get an Uber when I could not download the app.

They have a GREAT breakfast too!

My room(s) were freezing cold, however as they don't heat the hotels. And, the beds were a little too firm for me.

Otherwise, it was a great experience and I'd stay there again and recommend this San Agustin Exclusive hotel.

Leisure Self

10/10

Exceptional

16 Jun 2022

Maureen

The hotel was very clean. The breakfast served was very good and had both Latin American dishes and North American classics. The staff were helpful and many of them spoke English.

Leisure Self

10/10

Exceptional

04 Jun 2022

Maureen

Staff was very nice and helpful, the breakfast was really good. I found the layout of the bathroom a little difficult as I had to go under the sink to sit on the toilet.

Leisure

8/10

Excellent

31 May 2022

Juan

Location, fast check inn, nice breakfast

Leisure Family

8/10

Excellent

19 May 2022

Miguel

right price right location

It was what I expected.

Friends_and_family Family

10/10

Exceptional

17 May 2022

Cesar

Wonderful place

Leisure Partner

10/10

Exceptional

09 Apr 2022

Nancy

I like the place,decoration,staff,the breakfast,
good location too.
I will be back again.

Leisure Self

10/10

Exceptional

13 Jan 2022

Oscar

First time in this property, the proximity to everything the Miraflores district has to offer is quite unique.

Business_and_leisure Partner

10/10

Exceptional

05 Dec 2021

richard r

Great location. Ceviche/ seafood restaurants across the street, anything you want within waking distance. Free breakfast, left a lot to be desired considering all the great places to go eat.
Clean, older hotel, very quiet, peaceful in the middle of everything.

Business_and_leisure Self

10/10

Exceptional

02 Jan 2020

Verified traveler

Room were super clean. Miraflores is a nice area.

Friends_and_family Partner

6/10

Pleasant

28 Dec 2019

Lara

Customer Service is not good.

The hotel was mid range on the comfort level. The beds are pretty hard and take some getting used to and the sheets are like sand paper, all of which I could excuse if the customer service had been up to par.

I stayed there for 3 nights and definitely had some issues. My check in was a full 2 hours after the time stated on Hotels.com, a room service order for coffee was completely forgotten about, my wake up call that I requested 3 times did not happen, and I was woken up the night before I was scheduled to leave by a \"your transfer is here\" call. That happened before my scheduled wake up call, so clearly if they had been paying attention, they would have known I was not leaving at midnight. Just not a very good experience at all and I'll be letting the tour operator that booked us here know.

Self

10/10

Exceptional

29 Nov 2019

Marcello

Great location, GREAT food, free wifi, close to shopping centers and restaurants, free breakfast, great rate.

Business Self

8/10

Excellent

30 Oct 2019

Verified traveler

The hotel is conveniently located. The bathrooms are nice. Linens are very pleasant.

Leisure Partner

8/10

Excellent

26 Aug 2019

Verified traveler

their location is in the middle of the shopping and restaurant areas of Miraflores

Friends_and_family Partner

4/10

Poor

11 Jul 2019

Stayed at the hotel with a tour group and several others had issues with their rooms, not just me. Only one light bulb in the room worked (excluding bathroom lights), tv remote didn’t work, despite trying everything I could not get the water to come out of the shower head.

Leisure Friends

10/10

Exceptional

29 Jun 2019

Verified traveler

Perfectly situated in Mira Flores. It was as nice a hotel as you will find in Peru. Clean, safe, near a small market and within blocks of the Pacific Ocean. Nice easy walk anywhere there.

Leisure Family

6/10

Pleasant

07 Jun 2019

Linda

Hotel lobby area nice. Rooms okay a bit worn. Staff friendly helpful. Buffet breakfast had a large selection but seems items may have been out for while.

Family

10/10

Exceptional

05 Apr 2019

Verified traveler

Hotel and staff were great, walking distance to all amenities and great restaurants.

Leisure Self

10/10

Exceptional

30 Mar 2019

Verified traveler

Location and helpful staff....would recommend this hotel

Leisure Friends

10/10

Exceptional

20 Mar 2019

Verified traveler

Staff was very helpful and some spoke English. Location was perfect with Tourist Indformation office 2 minutes’ walk, banks, restaurants, and the ocean was just a 10-minute walk away.

Leisure

8/10

Excellent

19 Mar 2019

DOMINIC

San Agustin Exclusive Hotel review

The check in was prompt. The room was clean and spacious. The room was on the third floor facing the street so it was a bit noisy. The bed was comfortable. The staff were friendly but needed to improve their English if the hotel wants to attract more English speaking tourists. The breakfast was very good with enough varieties. The location was quite central within walking distance to the beaches and other major attractions like Kennedy Park. Overall it was a very pleasant stay for us.

Partner

8/10

Excellent

18 Mar 2019

Verified traveler

Loved the location in the heart of Miraflores , close to great food, entertainment .

Leisure Partner

8/10

Excellent

09 Feb 2019

Ruvan

Good hotel

Good hotel clean & good location

Partner

10/10

Exceptional

30 Nov 2018

Verified traveler

Great service-every one so helpful. Location safe but could use more local flavor- the area is one of high end conds, stores and apartments.

Leisure Family

8/10

Excellent

28 Oct 2018

Anthony

Very Yummy Breakfast!

8/10

Excellent

23 Oct 2018

Verified traveler

Be ready to buy water

The staff was friendly & they had s great breakfast, but the road noise could be loud. Free bottled water, @ least for brushing your teeth would have been aapreciated. Nice walking vacation to the beach.

Partner

6/10

Pleasant

16 Sep 2018

Florencia

Uncomfortable bed, to noisy. Definetly, not what I expected

8/10

Excellent

09 Sep 2018

Sujeevan

Good location and breakfast

Good location and breakfast

Partner

8/10

Excellent

13 Aug 2018

Verified traveler

It is a good place to stay for a reasonable price. The facilities could improve; needs some ventilation.

8/10

Excellent

07 Aug 2018

Verified traveler

Comfortable and great location. Overall friendly and helpful staff.

10/10

Exceptional

25 Jul 2018

Vasili

Fantastic staff! They helped me with every possible enquiry. Looked after me very well. Highly reccomend to stay here bathrooms are very good. And housekeeping is on point. 👌👌👌 highly reccomended hotel.

8/10

Excellent

11 Jun 2018

Stuart

Modernisation needed.

We enjoyed our stay. The room was a little on the small side with a very small wardrobe. The breakfast was adequate and overall an update on the property wouldn't go a miss. The staff however were pleasant and helpful.

Partner

8/10

Excellent

19 May 2018

Simon Lee

Good hotel shame about the mis-leading info.

Hotel was in a good location, comfortable and breakfast was OK though not a great choice of hot food but this seems the norm in many Peruvian hotels. Hotel was busy so lots of coming & going at all hours. Good, safe area. Main let-down was that there was not an airport shuttle service provided to or from the airport & nobody waiting at the airport on my arrival as I requested!, unlike a cheaper hotel I used in Peru. The details state \"airport shuttle service\" - If you stay at this hotel you will have to add onto the price a taxi to & from the airport. The staff on the whole were quite helpful & some bi-lingual. I would unfortunately not stay here again because of the false \"airport shuttle provided\" - this needs to be removed from the hotel details as it is inaccurate & /or mis-leading.

Friends

8/10

Excellent

12 May 2018

Verified traveler

Very good location, very good breakfast, problem with wi-fi

Partner

8/10

Excellent

27 Apr 2018

nancy

Good place to stay

Convenient hotel with good shower and nice room

Friends

10/10

Exceptional

09 Feb 2018

Barry N Laven

Plain is good

Not high style or “hip” but very clean with good sevice in good location
On of best breakfasts i’ve had in South America

8/10

Excellent

15 Jan 2018

Supastar

Good access to Kennedy park and the coast views.

Clean, well appointed rooms. Good location, safe neighborhood, access to shops and restaurants.

10/10

Exceptional

26 Nov 2017

Dina

Exceeded expectation

I was not expecting the quality of accommodation, on all fronts. It was a wonderful place to rest and relax and was within walking distance to a beautiful park, a shopping mall, and the beach. Would definitely book here again.

2/10

Poor

05 Nov 2017

Verified traveler

They were not organized at all and they could not find a reservation for a long time went back three times

4/10

Poor

05 Nov 2017

leanna

Very disorganized.

Took over 1/2 hour to find our reservation.
Good central location. Breakfast wasn’t very good

10/10

Exceptional

18 Sep 2017

Donna

Excellent place to stay

A very friendly and helpful staff group, great location, very comfortable bed and pillows, quiet - thoroughly enjoyed the buffet breakfast especially - so much choice to cater for global travelers.

Family

8/10

Excellent

10 Sep 2017

Verified traveler

This is a good hotel, the wifi works great and the breakfast bar is fantastic. Would stay here again.

2/10

Poor

07 Jul 2017

Verified traveler

Loud and bad hotel

I stayed here in the past and it was loud. There was a good deal on expedia so I thought I'd try again. This place is awful. Loud street noise all night. Throngs of package tourists getting ready to leave for Cusco wake you at 6 am. The welcome drink is a joke, had to be a pisco.sour and wouldn't give me a water. Overpriced taxi pick up from the airport..
Twice what it should be. This place is awful, got one hour of sleep. Bathroom was dirty, shower scalding hot and couldn't use it. Lame place to be avoided at all cost.

10/10

Exceptional

05 Jul 2017

Francys

breakfast is no. 1

Staff is friendly and wonderful. Excellent breakfast. Local area very convenient and restaurants coffee places and parks very near and even the beach

6/10

Pleasant

30 Apr 2017

Peter

A good place to stay exploring Lima

The Hotel San Antonio Exclusive is excellently located on a quiet side street in central Miraflores between the Kennedy Park and the Barranco. The reception area looks very fancy compared to the small rooms with old furniture. The breakfast is ok.

8/10

Excellent

18 Mar 2017

Natalie

Lovely kind stay

Our stay was lovely and they let us extend our visit by another day due to flooding in Lima. Thankful for such kind staff. Visiting from the USA

8/10

Excellent

12 Mar 2017

Verified traveler

As expected

Service was as expected. Bathroom was really small. Breakfast was really good.

8/10

Excellent

04 Mar 2017

Barry

Miraflores, where the hotel is located is a long way from the airport and from the attractions of downtown Lima but it is a very pleasant area with numerous nearby restaurants.
Breakfast was good with a wide range of hot and cold items.
Front desk and concierge staff were always pleasant and helpful. Rather than hailing a taxi on the street, it was far better to have the hotel call a hire car and driver. The cost was comparable to a taxi and inexpensive and the vehicles were better. On two trips I arranged for the drivers to pick me up several hours later to return to the hotel and both times they were prompt.

6/10

Pleasant

04 Mar 2017

waldo

the air condition and the internet was no working

was bad experience because the air condition and the internet was no working .
i am traveling for business and i need to keep communication with my customers .
the room service menu is very little

8/10

Excellent

26 Feb 2017

John K

Convenient to main plazas etc\n

Used the hotel 3 times in two weeks. Total of 5 days. Would use it again.

8/10

Excellent

23 Nov 2016

Verified traveler

Good experience at the hotel. Staff extremely friendly and helpful.

8/10

Excellent

21 Nov 2016

Ralph

Close to shopping, waterfront, restaurants

Good hotel, but had hot water problems for a short time, but were rectified quickly.

8/10

Excellent

03 Oct 2016

Mario

It was great!

10/10

Exceptional

08 Sep 2016

Paul

great introduction to Peru

Ideal hotel and friendly folk. only point for improvement is that Lounge/bar area needs more comfort.

8/10

Excellent

03 Sep 2016

Rohan

Good Place to stay near things

Was good. Hotel though needs a bit of an upgrade but all good..

Partner

8/10

Excellent

15 Aug 2016

Verified traveler

Nice hotel helpful staff good food clean and tidy rooms close to beech and centre of mirflores

8/10

Excellent

13 Jun 2016

David

Room is nice compare with hotels in the same area, price is good we pay $82 . Breakfast is very good, water is hot, service people are nice, we like it .

Partner

6/10

Pleasant

06 Jun 2016

AznGuy76

Hasnt change since my last stay 5 years ago

My stay on May 31st was kind of bad, I booked a room with king size bed but when I arrived I was in a twin bed room which I claimed immediately with lobby staff. The room was given to my partner who arrived earlier than me that day and the staff at counter saw the printed reservation details but said the only room available was a twin bed one. When I went to the lobby with another staff member, I told her there is no reason to downgrade a guess, that is just plain stupid. She agreed and upgraded us to a Junior Suite which are the only ones with king size beds but expedia showed standard rooms with king size beds which the hotel doesnt have. Then came the problem with the toilet not flushing, the shower you had to be an expert to calibrate hot and cold water, 1 inch less it would go dead cold and 1 inch more would go insanely hot. Breakfast is ok, has lots to choose from but not lots like a 5 star hotel, still enjoyable.

8/10

Excellent

04 Jun 2016

Danny

Friendly and helpful staff, nice hotal in a good location at a reasonable price

8/10

Excellent

26 Jul 2015

Mel

Hotel near central point of modern Miraflores area

Staff excellent, friendly and helpful. Good practice for my Spanish. Close to good-excellent restaurants. Safe and convenient area.

8/10

Excellent

23 May 2015

Verified traveler

Nice neighborhood

Great safe place to walk around at night

Partner

8/10

Excellent

25 Jan 2015

George

Centrally located yet quiet.

Our (party of two) stay was for two nights at different times while in transit. Registration was handled efficiently and we were provided with complimentary drinks. Our porter was very friendly and spoke very good English, as did the desk staff.

10/10

Exceptional

24 Nov 2014

Verified traveler

A great stop over hotel.

A great stop over hotel. Wonderful bathroom! Nice breakfast.

8/10

Excellent

16 Nov 2014

Gaby

Used for business meetings. Great location,safe

Quiet street,safe

Stayed 3 days, staff helpfull,great breakfast,I could acomodate visitors as well

Nice decoration, very clean, Twin room excelent

Only disappointed thing the hair dryer very old ,and no iron ;however could use the laundry service

Larcomar shopping and restaurants close by ,as well as several museums

Inka market by waking distance.

8/10

Excellent

19 Sep 2014

pritom

Decent place at Prime location in Lima

It was a comfortable stay, good service and great location in safe and happening Miraflores district in Lima.

6/10

Pleasant

21 Jun 2014

Lady

Not for a quick overnight stay if departing early

Not the place to stay if you are arriving very late (early hours of the morning) - or leaving very early. Whilst the hotel is not a million miles from the airport, it may as well be. Over an hour at 3am to get to the hotel with minimal traffic. The staff are friendly and try to assist (but if you speak Spanish you will find it more helpful). The hotel is somewhat tired and positioned rather down a back street, We had a not so delightful view. The rooms we had was perfectly adequate for Lima (if a little overpriced). Good size, scrupulously clean. Adequate bathroom - again scrupulously clean. If you want to make the most of the included breakfast, get there early.

2/10

Poor

11 May 2014

Cecile

Not Happy

My last night at the hotel...there was a huge problem...no water coming out of the bathroom sink and bathtub. It went on until in the morning around 5 am.
There was a sound/noise somewhere coming from I don't know where but I could not sleep because of the noise.
The bathroom smells a little bit.
No sources in the lobby of what to do things in the area

10/10

Exceptional

18 Apr 2014

Frank

excellent location in a safety area

very satisfied with the staff hospitality and the food service

10/10

Exceptional

23 Mar 2014

arturovegas

Don ArturoVegas

I stayed for two days at this hotel. This is very good located hotel in the middle of Miraflores district of Lima. I would like recommend this place.

8/10

Excellent

04 Nov 2013

Leo

Convenient

The hotel staff is very helpful, rooms need some bit of improvement for heaters during winter. Good location near to good restaurants

10/10

Exceptional

03 Nov 2013

Martin

Excellent neighborhood

The best location for a good price

2/10

Poor

20 Sep 2013

peter

120 USD to have used toilet paper in a basket next

The title sums the experience. I am prepared , and have put up with. sitting next to a basket full of soiled toiled paper - but not in a big town, nor anywhere near this price category. But the experience started before I got the room. The bleek outside augered the dismal reception area with stone faced staff. Had I not paid in advance, I would have made a u-turn immediately. The room was also gloomy and the sound insulation was terrible so the 1st night we hardly got any sleep. The bar would only have attendance after you walked around asking staff to send somebody. The breakfast was in a (you guessed) gloomy lit room and was commensurate with the rest of the experience. HEAVILY OVERPRICED PLACE for the quality and state of the establishment and the impersonal staff. I would not return even if it were for free.

6/10

Pleasant

03 Apr 2013

Verified traveler

fair

I was not impressed with the hotel. It was a fair stay, not a first choice for me at all.

8/10

Excellent

24 Feb 2013

Verified traveler

Good enough without pretensions

Quiet, clean, well located, nice breakfast buffet, superb \"lomo saltado\"

4/10

Poor

05 Feb 2013

Verified traveler

Terrible

Awful

10/10

Exceptional

07 Jan 2013

ulysses

GREAT HOTEL

This stay was a GREAT one. The girls at the desk were very HELPFUL. I didn't speak much spanish and needed them to translate for me and they had no problem helping.. They were very friendly. The men at the door were also very HELPFUL and everytime I left and came back to the hotel they ALWAYS greeted me. This is a NICE, HELPFUL and BEAUTIFUL Hotel and yes I will tell everyone what a great stay I had here..

10/10

Exceptional

22 Jul 2012

Peter and Tina

No problems here

Just spent the one night here after flying into Lima from the UK. No problems whatsoever - clean room, comfortable bed, nice breakfast, helpful staff. And complimentary pisco sour each on arrival.

4/10

Poor

25 Jul 2011

NATASA

NOT 4 STARS??

WE MADE A CLEAR BOOKING FOR 2 ADULTS AND A CHILD OF 8.AFTER WAITING FOR 1/2 HOUR TO GET TO THE ROOM,EVEN THOUGH WE WERE THERE AFTER CHECK IN TIME,WE WERE GIVEN A ROOM WITH 2 SINGLE BEDS.IT TOOK ANOTHER 45MIN. TO GIVE US AN APPROPRIATE ROOM.BATHROOM HAS MILDEW GROWING ON THE CEILING,FLOOR IS WOBBLY DUE TO HUMIDITY DAMAGE,AND THERE IS NO VIEW FROM THE ROOM.THEY WERE VERY HELPFUL WITH THE EARLY BREAKFAST.SURELY NOT A 4 STAR HOTEL!!

4/10

Poor

09 Jul 2011

Olya

Definitely not a four star hotel.

This hotel was featured as \"Expedia Pick\" and it was listed as a four star. I would disagree. Although the location is quite convenient, the hotel lobby did not look presentable, there was no internet on the 7th floor where I stayed, plus it was cold in the room and the heating did not work. When I told personnel about the issues I am having - they told me they will try to fix them but nothing happened. I regret staying there for three nights and feel like I could have either stayed in the better place for the money, or paid a little more for a better hotel.

I would say its a two star hotel and would not recommend anyone staying there given other options.

8/10

Excellent

06 Jul 2011

Andrew

A month in Miraflores/Lima at a nice hotel

I stated at this hotel for a month in May. I was concerned about how much I would spend and found this hotel reasonable. My room was not big but it was adequate. Most importantly, it was near everything. The free breakfast was pretty good. It took a while for them to figure out a room for me with the best Internet service but once we did that it was good. I'd recommend this hotel to anyone. The front desk staff were really nice and helpful!

6/10

Pleasant

23 Jun 2011

Verified traveler

So so

Excellent location, clean room but too small, weak breakfast same food all week long

6/10

Pleasant

04 Jun 2011

Shivana

Pros:
-This hotel was at a central location in Miraflores so moving around by foot was easy and convenient just off the main Avenue.
- The front desk staff were very helpful and spoke
English.
- Great water pressure for hot shower
- Good Buffet Breakfast
- Safety box in room along with fridge
Cons:-
- The room itself was small and had a strange smell. The wooden floor didnt have a clean feel and after walking around with a wet towel under my feet, I was able to confirm this.
- Room didnt have any bath towels when we arrived and I had to call twice to get towels
- Shower floor was grimy.
- SECURITY ALERT:- I was disappointed to see that a fax that was delivered to me to my room had the personal credit card details of another guest ( the pages had been recycled). AND that they gave out room numbers to any callers.
I trust that my review would allow the Management to easily address their security and housekeeping issues as the hotel is comfortable and in a convenient location.

4/10

Poor

18 Apr 2011

Anonymous

Good location / small rooms /

The people were nice and service prompt but the A/C did not work (they set the temp), 110 V outlets did not work / and bed was very uncomfortable.

2/10

Poor

15 Apr 2011

Anonymous

A room full of mildew ... NOT very nice.

The hotel appears nice and the restaurant is okay. But the room was full of mold / mildew, which we did not expect from a 4* hotel. [...] (the taxi ride was US$18.-)I travel approx. 80 days/nights per year and stay in MANY different hotels around the World. The San Agustin Exclusive in Miraflores did NOT make it onto my list of favorites. In comparison, the San Agustin Eldorado in Cusco, Peru is quite nice and much better value.

Partner

6/10

Pleasant

27 Oct 2025

David

No tienen servicio de lavandería ni gimnasio.
La limpieza de la habitación mejorable.
El hotel necesita una actualización urgentemente
La ubicación es muy buena

Business

6/10

Pleasant

25 Apr 2025

JongWoo

좋은 위치에 숙소

위치는 매우 좋습니다. 해변과 가까이 있고, 공항버스 정류장도 바로 옆에 있습니다. 다만 숙소가 오래됐으며, 페루내 다른 호텔과 유사하게 룸내 슬리퍼가 없고 물을 제공하지 않습니다.

Business

10/10

Exceptional

23 Nov 2024

Juan

Una linda propuesta de apartamentos

Business_and_leisure Self

4/10

Poor

04 Nov 2024

Senel

Muy mal servicio de limpieza a la habitación

Business Self

8/10

Excellent

26 Aug 2024

VICTOR

Close to restaurants, stores.

10/10

Exceptional

24 Jun 2024

Liz

Excelente.

Leisure Partner

6/10

Pleasant

24 May 2024

Uriel

Por el precio se puede conseguir algo mejor, la ubicación es buena pero el hotel es feo, las instalaciones son viejas, el aire acondicionado no enfría, los aplanados de los muros están a nada de caerse. No recomiendo quedarse ahí a menos que sea una emergencia.

Partner

10/10

Exceptional

21 May 2024

Senel

Bien

Business_and_leisure

8/10

Excellent

20 Apr 2024

Senel

Me hicieron un cargo que creo no corresponde, impuesto por mi acompañante que era peruana