Comfort Inn Riccarton

8/10

Excellent

04 Apr 2026

CHAN JOO

Not perfectly clean, but in a very comfortable location at a perfect price

Friends_and_family Family

10/10

Exceptional

12 Feb 2026

Scott

Excellent service and clean room.

Business_and_leisure Partner

6/10

Pleasant

10 Dec 2025

Anita

Wee bit rough around the edges.

8/10

Excellent

16 Aug 2025

Andrea

Property was great and a lovely accommodating host. Only issue was traffic noise as we were right on the roadside

Leisure Family

6/10

Pleasant

01 Aug 2025

Bradley

Glad we managed to get a last minute booking.
Close to malls so a bonus .Reception staff was very helpful and friendly.

Leisure Family

10/10

Exceptional

13 Jun 2025

Elle

Great communication from the lady at reception. Rang to ask about my arrival time. Had the heater on and the room was nice and warm on arrival.

Leisure Self

10/10

Exceptional

09 Feb 2025

Melissa

Great motel. Great coffee options of usage. Only thing for me was I found the bed too hard.

Friends_and_family Family

10/10

Exceptional

13 Jan 2025

ANN

Great place to stay. Very handy for all the things I needed to do in that area.

Friends_and_family Family

2/10

Poor

09 Jan 2025

Verified traveler

Misleading room pictures

Misleading and inaccurate photos. Poorly maintained 3-bedroom apartment and packed with excessive old furniture.

Friends_and_family Family

6/10

Pleasant

08 Jan 2025

S

Was ok

Leisure Family

2/10

Poor

29 Oct 2024

Enid

Very Poor Motel
No One service us on Check in
No Any advantages

Friends

10/10

Exceptional

30 Aug 2024

Fiona

Very accommodating with a very late check in and held our luggage for the day. Very helpful with local info too. Thanks

Business_and_leisure Family

8/10

Excellent

05 Aug 2024

Rod

CHC Stay

We did have a good stay , and the motel was well placed for easy access and central to where we were visiting

Partner

6/10

Pleasant

13 Mar 2024

VIBOL

After a review the lady has done something for room, make it fresh then when we checked in, while we check out we were happy that she had done something to made better 😀

Family_with_children

8/10

Excellent

09 Mar 2024

Rob

Good overall

Standard motel services. Water pressure in shower was excellent. Disappointing that I wasn't able to arrange a late check-out on arrival. Would try to do this in advance if there is a next time.

Self

10/10

Exceptional

28 Jan 2024

Risa

Very handy location

Family

10/10

Exceptional

19 Dec 2023

Cindy

Excellent host lovely clean rooms

Business Family

2/10

Poor

18 Nov 2023

Zofia

when me and my partner got there, we were told to be in room four and given the key for room four. before that we were told not to book through expedia with a very annoyed tone and to book directly next time (there will not be a next time) but if there was such a problem booking through expedia it wouldn't be an option
we went into our room and it was very clearly not ours because there were two bedrooms and additional beds in the livingroom but this was the key we were given and we didn't want to bother anyone so we set our things down and went out
when we were done with our activities, my partner got a text that they moved our stuff to another room and the way the text was worded made it out like we were stupid for not knowing this wasn't our room but we had places to be and if this was the room they were going to give us, that was going to be fine with us
we asked for the key to our new room when we got back, got it and then some of our things were missing which meant they were still in the room, but there were now people in there so we had to wait until the morning to get our stuff
we asked for our stuff again in the morning and we were told to go up there and ask for it back?? so we did only to see these new people were using my items and had drank our drinks and put them in the bin
we got 20$ back for the drinks but i cant believe our stuff was lost and used like that and then me and my partner were forced to fix it ourselves when none of this was our fault

Leisure Partner

10/10

Exceptional

18 Mar 2023

Petra

Friendly staff and clean rooms.

Business_and_leisure Friends

10/10

Exceptional

10 Jul 2021

Verified traveler

Great

Leisure Family

4/10

Poor

28 Apr 2021

Verified traveler

The apartment’s location and size were great. However, it was falsely advertised. We booked based on the photos provided on the website and expected a modern kitchen and ensuite bathroom.
In reality, the 3-bedroom apartment we stayed had an outdated kitchen that looked nothing like the photos. There was no ensuite bathroom yet it was specifically stated it was. The managers admitted that the photos were taken of a totally different facility and falsely advertised as what we were booking.
It is disappointing that what was advertised was not the reality. On check-out we were offered one night free as a compensation which we accepted.
I would be very sceptical to book anything through the booking website in the future.

Some frustrating details: handles in the kitchen were greasy, tea towels looked worn out, light didn’t work, the dishwasher had a dirty fork and other disgusting stuff at the bottom of it. The toilet seat was broken off, supplied towels had an unpleasant odour. The tea and coffee (promoted as supplied) were never refilled during our 5 nights stay.

Leisure Family

10/10

Exceptional

07 Feb 2021

Verified traveler

We were greeted warmly on arrival, despite feeling bad that we arrived fairly late at 9:45pm, I was assured that it was no problem. The room was clean, spacious and well equipped... just perfect for our brief stay in Christchurch. I loved the extra touch of having a Dolce Gusto coffee machine in our room! What a treat! I will definitely stay here again.

Business_and_leisure Family

8/10

Excellent

24 Jan 2020

Verified traveler

nice wether, enjoyed stay.

Friends_and_family Family

8/10

Excellent

08 Jan 2020

Verified traveler

It was close to where we wanted to be, good price. Tidy but the bathroom not cleaned completely

Leisure Family

8/10

Excellent

15 Nov 2019

Verified traveler

It's a nice tidy property. You will have a great stay. We walked to Riccarton Mall from here - 20mins.

Leisure Family

8/10

Excellent

14 Jul 2019

Verified traveler

Great for the price. Could do with new towels as ours were old and looked unclean

Friends_and_family Family

8/10

Excellent

09 Jan 2019

Verified traveler

Good value for money and low stress. Location worked well for an early flight.

6/10

Pleasant

17 May 2018

Verified traveler

The room configuration was weird. There was a queen bed in the kitchen and two single beds in the bedroom. The bedroom door wouldn't close because the bed was in the way. The towels were dirty after they were 'replaced'.

8/10

Excellent

09 Mar 2018

Patrick J

Don’t miss Christchurch!

Our hosts at Comfort Inn were very friendly & offered good advice on how to get around & what to see. The Inn was within walking distance of food & shopping. The area around “the church” was walkable with lots to see & do. Recommend staying here.

Family

10/10

Exceptional

11 Jan 2018

Pramod

We got a nice quiet corner and it was great for the kids. The hosts were wonderful.

Family

10/10

Exceptional

30 Dec 2017

Verified traveler

Pleasant

Upon checking in, the lady was very informative and friendly. Everything was seamless. Since my mother has mobility issues we had asked to be placed in a room on the bottom floor and the lady kindly gave us a free upgrade. Many thanks for your hospitality! Excellent room conditions too. Highly recommend :)

10/10

Exceptional

27 Dec 2017

Simon

Friendly, clean Motel in a handy location.

Everything we wanted for our first nights in New Zealand.

10/10

Exceptional

18 Dec 2017

Verified traveler

Quiet Motel

Spacious motel close to Riccarton Mall and Bush Inn shopping. Unit was in the rear which was very quiet, Clean and tidy. Has everyting you need,

10/10

Exceptional

14 Oct 2017

Leanne

Great motel

Great motel, great location definitely comfortable and welcoming

10/10

Exceptional

05 Jun 2017

Verified traveler

Very clean and comfortable accommodation

Very clean and comfortable accommodation close to the university. Great to have a kitchenette for preparing light meals.

10/10

Exceptional

04 Jun 2017

Suzanne

A good value at a convenient location

The room was a good size with a nice kitchenette. Very clean and everything in good condition. The rooms was quiet despite the fact that we were right off a busy road. The hotel is close to a large mall and there are many places to eat close by.

Partner

10/10

Exceptional

07 Mar 2017

Naomi

Friendly and handy

We had a very comfortable stay after along drive. The owner directed us to a nearby takeaway and checked that we got there and back again. A very clean and friendly oasis!

8/10

Excellent

23 Feb 2017

Mark

Nice apartment

stayed with another couple, plenty of room, former apartment/house for previous owner. Requires a little updating... but otherwise clean and fresh

Family

10/10

Exceptional

19 Feb 2017

Verified traveler

Very comfortable hotel and the owners are super friendly and helpful.

8/10

Excellent

08 Jan 2017

Verified traveler

Great location, friendly staff and very clean. Would highly recommend

8/10

Excellent

06 Jan 2017

Phil

Friendly staff who provided a car seat when we realized we'd left ours behind. They had upgraded our room and moved all the minibar items up high and out of sight because they knew we had our kids with us.

We were not disturbed by staff at any time, and their cleaners did a great job.

An an enjoyable week.

10/10

Exceptional

26 Nov 2016

Dennis

Excellent comfy stay. Very nice and helpful staff.

10/10

Exceptional

14 Jul 2016

Matt

Great value for money and close to Uni

Friendly staff, clean rooms, comfortable beds, good heating. Short walk to University. Great value for money.

10/10

Exceptional

29 Feb 2016

eddie

Very nice hotel with friendly a management team

The hotel is very comfortable and cozy and the management team is outstanding! Although we arrived past midnight our rooms were waiting for us with coffee, tea, milk and cookies

10/10

Exceptional

21 Feb 2016

Jay

The staff were very friendly and helpful. They had plenty of knowledge about the whole of New Zealand, from places to go and check-out/explore/experience for the day, to other places with great accommodation around the country.
The room was spacious, neat, tidy and very clean.
The unlimited use of free wifi was definitely appreciated. Most places in NZ will only give you 100Mb for your stay, or charge you upwards of $10 for just 10 minutes use. So this was a bonus.
It's close to plenty of shops and is in a beautiful part of the city.
It is easy access by car, and you will be able to park your car securely on the premises.
I was there during the 5.7 earthquake and the building held up really well. Nothing was damaged. It's a safe place to stay.

8/10

Excellent

15 Feb 2016

Justin

Very helpful and friendly

More than accommodating when they were fully booked and I needed an additional night.
Found me a nice room somewhere else when the whole of Christchurch appeared to be booked out.
Thanks

8/10

Excellent

08 Jan 2016

Joyan

Very good location.

Good, overall but the neighborhood is too crowded for a good night's sleep.

10/10

Exceptional

21 Dec 2015

Jeffrey

Grand

Great service, facilitated very late check in with ease, helped us find our way the next day. Overall very nice and helpful!

Family

6/10

Pleasant

16 Nov 2015

Verified traveler

Pleasant property but with road noise

All in all a nice property with all the facilities we required but would recommend asking for a room away from the street. There was a lot of road noise which disturbed sleep unfortunately. Other than that, a good stay.

4/10

Poor

16 Nov 2015

Verified traveler

The Clyde

Staff was pleasant. Neighborhood short walk to Uni but not much else to offer. Linens and bedding worn and dis colored.

Family

10/10

Exceptional

09 Nov 2015

Verified traveler

Fantastic place to stay. Close to everything. Would highly recommend staying there again.

8/10

Excellent

27 Oct 2015

Yi-Chiao

Convenient location

Friendly staff at check-in. The room was old and a bit dim, but it didn't really matter. Internet was fast and unlimited. Very convenient location - Riccarton has everything and access to city centre/airport is very good.

Family

8/10

Excellent

06 Aug 2015

Owai

Good basic motel, clean and tidy

This motel is spacious, clean and tidy. The beds are a little firm for my taste. Sky TV, kitchenette with basic equipment. Most rooms are well back from the road and have double glazing, so generally quiet, although Riccarton road is very busy and seems to attract alot of police sirens at night. A group of shops nearby, including takeaway and dairy. Owners/managers helpful if needed.

Family

10/10

Exceptional

30 Jul 2015

Verified traveler

Very helpful staff. Great location. Good facilities.

6/10

Pleasant

29 Jul 2015

Jen

Great location handy to mall and restaurants

friendly helpful staff, back room so very quiet, good parking, room clean and spacious.

10/10

Exceptional

12 Jul 2015

richard

Handy to everything

Great staff, great rooms, and very warm,especially for the middle of winter.over all excellent

8/10

Excellent

07 Jul 2015

Lluisa

Comfortable stay

We stayed in a one bedroom apartment. Comfortable and clean. There was a nice breakfast special for a very good price served in the room.

Family

6/10

Pleasant

06 Jul 2015

Richard

A comfortable room for a night stay. No extra for visitors to enjoy a cuppa. Towels appeared to be a dirty white, and quite hard texture. Pillows way too hard

Partner

6/10

Pleasant

20 Jun 2015

mun

the room cleaners did not clean the room. have to ask them to change sheets. first nite the bedsheets were used. dont think will stay there again

Family

10/10

Exceptional

07 Jun 2015

Verified traveler

Wonderful helpful staff

Warm friendly greeting. Nice spacious room that was spotless. Would recommend.

6/10

Pleasant

17 Mar 2015

Verified traveler

Comfortable motel

It was an overnight stay on a business trip to Christchurch. The people who run the motel are really nice and helpful and the bed was comfortable. Otherwise it was a good basic motel. I was a bit disappointed that even though I had booked well ahead I got the room right by the main road. It was conveniently located for me and is on a bus route from the airport. I would be happy to stay there again on a business trip.

6/10

Pleasant

23 Feb 2015

Georgie

Facilities: Old; Value: Rip-off; Service: Polite; Cleanliness: Clean;
was supossed to be 4.5 star, more like 3 at best. Not even any lino around toilet and showers! no toilet roll holders or bedside lamps and it stank.

8/10

Excellent

26 Jan 2015

Verified traveler

Business trip for one

Motel, was in the right place, though it can be hard to spot it from Riccarton Road if the traffic is moving fast. I got room 18, which is the nearest to the street. It is double glazed to reduce the sound of traffic. For a business trip,I would have liked to be futher away from the street.

10/10

Exceptional

18 Jan 2015

Michael

Facilities: Home away from home; Value: Affordable; Service: Outstanding; Cleanliness: Immaculate;

4/10

Poor

14 Jan 2015

Graham

Towels needed washing in hot water and tea towels smelt dirty

Family

8/10

Excellent

12 Jan 2015

John

Facilities: Nice ; Value: Reasonable; Service: Friendly;

Family

6/10

Pleasant

02 Jan 2015

Cheryl

grounds unkept and junk lying about.

Family

8/10

Excellent

23 Dec 2014

Melanie

Facilities: Nice ; Value: Affordable; Service: Polite; Cleanliness: Pleasant;
Great to have well appointed kitchenette.

Family

10/10

Exceptional

08 Dec 2014

Paul

Facilities: Home away from home; Cleanliness: Immaculate;
Hard to find something at a good price for a family of four so happy with stay for that reason

Family

10/10

Exceptional

02 Dec 2014

Shane

Facilities: Top of the line; Value: Affordable; Service: Remarkable; Cleanliness: Spotless;

Partner

10/10

Exceptional

28 Oct 2014

Cherryl

Facilities: Home away from home; Value: Affordable; Service: Outstanding; Cleanliness: Spotless;
we have stayed before.

Partner

8/10

Excellent

26 Oct 2014

Emma

Facilities: Everyday; Value: Average price; Service: Friendly, Courteous; Cleanliness: Pleasant;

Family

10/10

Exceptional

23 Oct 2014

Angela

Service: Outstanding;

Partner

8/10

Excellent

05 Oct 2014

Joy

very close to everything

8/10

Excellent

26 Sep 2014

lindsay

nice motel central location

clean tidy motel friendly staff did notify us that cleaning was going on in next unit so may be a bit of noise only down side was no recycle bin for guests

10/10

Exceptional

17 Sep 2014

shane

Facilities: Outstanding, all that we needed; Value: Great deal; Service: Outstanding, very friendly; Cleanliness: Immaculate, well looked after ;

8/10

Excellent

25 Aug 2014

Bruce

Facilities: Nice , TV - No Signal Most Nite; Value: Affordable; Service: Courteous; Cleanliness: Faultless;

10/10

Exceptional

19 Aug 2014

Karen

Facilities: Home away from home; Value: Bargain; Service: Go the extra mile; Cleanliness: Pleasant;

Family

10/10

Exceptional

04 Jun 2014

Carolyn

Facilities: Above average; Value: Moderate; Service: Go the extra mile; Cleanliness: Faultless;

Partner

10/10

Exceptional

23 Apr 2014

Tim

Value: Great deal; Service: Go the extra mile, Phenomenal; Cleanliness: Lovely;
Close to everywhere we needed to be

Partner

10/10

Exceptional

09 Apr 2014

Keri

Value: Great deal, Bargain;

6/10

Pleasant

23 Mar 2014

Isobel

Facilities: toliet dripped; Value: tired & uninspiring; Service: friendly front desk; Cleanliness: lacked shine ;
not value for money

4/10

Poor

19 Mar 2014

Karen

Facilities: old 70's townhouse; Value: it was dirty garden over; Service: was none; Cleanliness: greasy surfaces in kitch;

Family

8/10

Excellent

05 Mar 2014

Dustin

Facilities: Good; Value: Average price; Cleanliness: Pleasant;

8/10

Excellent

04 Mar 2014

Pam

Facilities: Above average; Value: Average price; Service: Friendly; Cleanliness: Pleasant;
Handy to shops and restuarants.

10/10

Exceptional

23 Feb 2014

Verified traveler

Very nice well-equipped and comfortable motel room

An all round positive stay! First choice to stay if we are back in Christchurch.

10/10

Exceptional

04 Feb 2014

Susan Luo

Excellent place to stay

Very big room and clean, friendly host. Our flght arrived very late, when I sent an email to check if I could check in late, I received a prompt reply with clear description how to find my room. They also told me the time when my rental company would pick up me. Very good service. Whole family is so happy to stay there!

Family

10/10

Exceptional

23 Jan 2014

Sonya

Facilities: Big tv ;
Organised our shuttle to train

Partner

8/10

Excellent

22 Jan 2014

Luis

Facilities: Nice ; Value: Fair price; Service: Courteous; Cleanliness: Pleasant;

Family

6/10

Pleasant

17 Jan 2014

TTD

Odd that the rooms do not have doors, just a large sliding glass door. Good value.

8/10

Excellent

14 Jan 2014

Jo

Facilities: Typical; Value: Affordable; Service: Basic; Cleanliness: Lovely;

Family

10/10

Exceptional

15 Dec 2013

Donna-Marie

Facilities: Clean modern and comfy; Value: Great deal; Service: Go the extra mile; Cleanliness: Spotless;

6/10

Pleasant

13 Dec 2013

Rowan

Facilities: Basic; Value: Could be better; Service: Sloppy;

8/10

Excellent

08 Dec 2013

James

Service: Prickly office lady;
Very helpful cleaning staff

10/10

Exceptional

03 Dec 2013

Margaret

Facilities: Home away from home; Value: Fantastic; Service: Outstanding; Cleanliness: Spotless;

Partner

10/10

Exceptional

03 Dec 2013

Miles

All excellent

Partner

8/10

Excellent

24 Nov 2013

Verified traveler

Nice hotel in great location

It was a great location near Univ of Canterbury and the downtown Christchurch, Hagley Park, and the Botanic Gardens. Convenient to good restaurants and a nice grocery store. The rooms were clean and comfortable with a nice kitchenette.

6/10

Pleasant

05 Nov 2013

Diane

Facilities: Modest; Value: Could be better; Service: Friendly; Cleanliness: Hygienic ;
Many other motels close by which would cause great competition - may need to improve to attract customers.

Partner

8/10

Excellent

05 Nov 2013

Elizabeth

Facilities: Modest; Value: Average price; Service: Polite; Cleanliness: Tidy;

10/10

Exceptional

31 Oct 2013

Ann

Value: Affordable; Service: Friendly; Cleanliness: Spotless;

Partner