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SureStay Hotel by Best Western Greenville

Greenville - IL · United States

1731 S State Route 127View location

7.4/10Very good622 Reviews
Cleanliness7.8/107.8
Service8.0/108.0
Comfort7.8/107.8
Condition7.2/107.2
Location9.0/109.0
Neighborhood8.0/108.0
Quality8.0/108.0
Value7.8/107.8
Amenities6.6/106.6
See all ratings
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About SureStay Hotel by Best Western Greenville

Situated between St. Louis, Mo, and Effingham, IL, in the heart of central and southern Illinois, a comfortable, clean, affordable stay in a charming town is offered at our Greenville hotel.

SureStay by Best Western Greenville is situated nearby local attractions such as the American Farm Heritage Museum, DuMoulin Museum, and Carlyle Lake. Easy access to I-170 ensures that you're always less than an hour away from the busy city of St. Louis.

Whether you stay in the quaint town of Greenville for a relaxing getaway or head off to the city for an exciting excursion, you'll find our hotel is a convenient location. Comfortable king and queen-sized beds and simple décor ensure a welcoming environment in each room.

In-room movies, rooms with spas (by request), refrigerators, hair dryers, and desk areas are only a few of the amenities we offer. Sofa beds, rollaway beds, and cribs are also available for larger groups or families to accommodate their stay.

Read more about this hotelShow less

Whether your travel itinerary is jam-packed or you're looking for a relaxing stay, you'll find a long list of hotel amenities you can take advantage of. An onsite restaurant and complimentary continental breakfast ensure you never leave the hotel hungry.

An indoor pool provides an area to destress at the end of each day. Free 24-hour parking for any vehicle (including trucks and RVs) is yet another benefit of a stay at our hotel.

Our Greenville, IL hotel provides all the amenities you could want and more at a budget-friendly price.

Located in Greenville, SureStay Hotel by Best Western Greenville is a 5-minute drive from Greenville Country Club and 6 minutes from HSHS Holy Family Hospital. This hotel is 3.9 mi (6.3 km) from Patriot's Park and 10.6 mi (17 km) from Copper Dock Winery.

Make yourself at home in one of the 79 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LED televisions are provided, with satellite programming available. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Smoking areas
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 7:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions Pets cannot be left unattended

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 9:00 AM to 10:00 PM.
    • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a fire extinguisher
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Pet fee: USD 15.00 per pet, per night
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 17.76 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Hindi

    English

Nearby attractions

Greenville Country Club 4.4 km / 2.7 mi
HSHS Holy Family Hospital 4.8 km / 3 mi
Patriot's Park 6.3 km / 3.9 mi
Copper Dock Winery 17 km / 10.6 mi
McGath's Lake Trail 27 km / 16.8 mi
Governors Run Golf Course 29.5 km / 18.4 mi
West Access Marina 29.6 km / 18.4 mi
Fayette County Hospital 29.7 km / 18.5 mi
Vandalia State House 30 km / 18.7 mi
Carlyle Lake 30.3 km / 18.8 mi
HSHS St Joseph's Hospital 30.4 km / 18.9 mi
Clinton County Fairgrounds 31.3 km / 19.5 mi
Spillway Recreation Area 31.7 km / 19.7 mi
Korte Recreation Center 32.7 km / 20.3 mi
Silver Lake Park 32.9 km / 20.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 79
  • Number of floors (main building): 2
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wired InternetExtra charge
  • Wi-fi
Show 27 more facilities & services
  • Car hireExtra charge
  • Laundry service
  • Air conditioning in public areas
  • Smoke detector
  • Currency exchange facilitiesExtra charge
  • ShopExtra charge
  • Terrace
  • Gym
  • Luggage roomExtra charge
  • BBQ facilities
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Banquet hall
  • Breakfast room
  • Conference room
  • Meeting room
  • PhotocopierExtra charge
  • Fax
  • Indoor freshwater poolExtra charge
  • Indoor heated pool: 42
  • Hot tubExtra charge
  • SolariumExtra charge
  • Breakfast
  • Continental breakfast
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKING • 28 m²DBL.NM-QN
    DOUBLE QUEEN BED NON SMOKINGPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 28 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable9 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE Accessible-Queen Size Bed

    Room photos

    9 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Wi-fi
    • Wheelchair-accessible

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE Accessible-Queen Size BedQUADRUPLE • Accessible-Queen Size BedQUA.H6-QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    QUADRUPLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Two Queen BedsDOUBLE • Accessible-Two Queen BedsDBL.H6-2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 6 m²DBL.NM-2
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    6 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE NON SMOKINGQUADRUPLE • NON SMOKINGQUA.NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    QUADRUPLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDS NON SMOKINGDOUBLE • TWO DOUBLE BEDS NON SMOKINGDBL.2D-NM

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE TWO DOUBLE BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 28 m²DBL.2Q-3
    DOUBLE TWO QUEEN BEDSPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE TWO QUEEN BEDS

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-3

    Room amenities

    • Wheelchair-accessible
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 8 m²DBL.NM-1
    DOUBLE NON SMOKINGPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE NON SMOKING

    Room photos

    5 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    8 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE SMOKINGSUITE • SMOKINGSUI.JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    SUITE SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED SMOKINGSUITE • KING BED SMOKING • 28 m²SUI.KG-JK
    SUITE KING BED SMOKINGPhoto unavailable7 photos

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    SUITE KING BED SMOKING

    Room photos

    7 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-JK

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 BedroomDBL.NM-10
    DOUBLE NON SMOKINGPhoto unavailable8 photos

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi
    • Dining Area

    Facilities with extra charge

    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE NON SMOKING

    Room photos

    8 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width, Single bed 80-130 width, Sofa bed
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Room amenities

    • Wi-fi
    • Dining Area

    Facilities with extra charge

    • Desk

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDS • 28 m²DBL.2D-1
    DOUBLE TWO DOUBLE BEDSPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE TWO DOUBLE BEDS

    Room photos

    4 photos

    Select a photo to open the full-screen viewer.

    Photos illustrate the room type; your assigned room may vary.

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D-1

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

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    SureStay Hotel by Best Western Greenville

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

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  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-2

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

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    SureStay Hotel by Best Western Greenville

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-2

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  • DOUBLE RUN OF HOUSEDOUBLE • RUN OF HOUSEDBL.RO

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

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    SureStay Hotel by Best Western Greenville

    DOUBLE RUN OF HOUSE

    Room photos

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    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.RO

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  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKING • 28 m²DBL.2Q-NM
    DOUBLE TWO QUEEN BEDS NON SMOKINGPhoto unavailable4 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

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    SureStay Hotel by Best Western Greenville

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    4 photos

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    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    SureStay Hotel by Best Western Greenville

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

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  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 28 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable7 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

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    SureStay Hotel by Best Western Greenville

    SUITE KING BED NON SMOKING

    Room photos

    7 photos

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    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 28 m²DBL.2Q-2
    DOUBLE TWO QUEEN BEDSPhoto unavailable5 photos

    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    SureStay Hotel by Best Western Greenville

    DOUBLE TWO QUEEN BEDS

    Room photos

    5 photos

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    Room overview

    Non-smoking room
    Room size
    28 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-2

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    SureStay Hotel by Best Western Greenville

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED SMOKINGQUADRUPLE • QUEEN BED SMOKINGQUA.QN-JK

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

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    SureStay Hotel by Best Western Greenville

    QUADRUPLE QUEEN BED SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN-JK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

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    SureStay Hotel by Best Western Greenville

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

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  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDS • 10 m²DBL.2Q-4
    DOUBLE TWO QUEEN BEDSPhoto unavailable4 photos

    Room overview

    Smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE TWO QUEEN BEDS

    Room photos

    4 photos

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    Room overview

    Smoking room
    Room size
    10 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-4

    Room amenities

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-3

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

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    SureStay Hotel by Best Western Greenville

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

    Check availability

    SureStay Hotel by Best Western Greenville

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about SureStay Hotel by Best Western Greenville

7.4
Very good
622 Reviews
Cleanliness
7.8 /10
Service
8.0 /10
Comfort
7.8 /10
Condition
7.2 /10
Location
9.0 /10
Neighborhood
8.0 /10
Quality
8.0 /10
Value
7.8 /10
Amenities
6.6 /10
100 reviews shown
10/10
Exceptional
18 Jul 2026
Lakennya
Great property to come to and get rest while traveling for work.
8/10
Excellent
07 Jul 2026
Rebecca
Nice basic place to spend a night. We didn’t have time to swim, but pool looked fine. Breakfast options were pretty good (cereal, muffins, bagels, yogurt, fruit, MYO waffles) except that the juice in the dispenser was old, not spoiled but stale/dirty tasting. We wondered if the tap water was safe because we were handed a bottled water at check-in (without explanation) and there was a jug water cooler in the breakfast area. Toilet seat had a broken hinge. But the room was clean and spacious at a good price.
Family
4/10
Poor
03 Jul 2026
Stanley
Fire alarm multiple times. Checked out a day earlier than expected. Not offering to remove last day off my bill. Housekeeping staff was the only positive.
Self
10/10
Exceptional
15 Jun 2026
Marty
The room was very clean and spacious for what we needed.
Partner
6/10
Pleasant
15 Jun 2026
Nancy
Property a bit run down. Mold on the shower and sink caulk. Windows dirty. Mattress sagged in the middle and felt worn out - no support
Friends
6/10
Pleasant
14 Jun 2026
Ann
Old and worn rooms. Staff friendly and helpful.
Friends
6/10
Pleasant
01 Jun 2026
Ronnie
I stayed in the king jetted tub room. The room was clean. The carpet was old and wavy in one aera the bed was old and springs worn out. There was other rooms that were vacant and they put a large noisy family next to us. Kids running in and out of room all night. Thank God they left the next day. But all in all ok place. The breakfast sucked.
Partner
2/10
Poor
22 May 2026
Alicia
Room smelled very bad and I still got charged the pet cleaning fee
Friends_and_family Family
10/10
Exceptional
22 May 2026
Steve
Nice hotel with large rooms and comfortable beds! We had everything we needed. We were tired and it was so quiet we slept through breakfast but Vickie’s Diner right across the street was delicious and affordable!
Partner
10/10
Exceptional
22 May 2026
Bruce
In-room coffee
2/10
Poor
14 May 2026
Kimberly
Poor conditions, dirty rooms. No hot water broke. Knobs. Stinksike mold. And way over priced
6/10
Pleasant
10 May 2026
Fernando
El desayuno era pan, cafe, las manzanas en mal estado. No era bueno . El baño muy viejo le falta mejor limpieza
Family
6/10
Pleasant
08 Apr 2026
Paula
There was a truck stop,and a few stores ,and restaurants around. My problem is that they didn't offer a lot of food, but they had breakfast foods you can buy from them.coffee tasted like water.
Friends_and_family Family
8/10
Excellent
29 Mar 2026
James
Everything was good. What should be expected
Partner
10/10
Exceptional
28 Mar 2026
Penny
The staff was awesome. Sam was a great greeter .
Family
2/10
Poor
12 Mar 2026
Lakeshia
Cold and heat didn’t work
Family
8/10
Excellent
08 Mar 2026
Elijah
Staff are nice. Seem like they want to accommodate everyone. Kinda loud at night but its because its right next to a restaurant. I booked a single queen but they ended up giving me a double queen. A little inconvenient since it ended up being right next to the entrance but its all good. Breakfast is solid. Cant really complain besides the noise and smoking, but sketchy people are at all hotels.
Partner
2/10
Poor
03 Mar 2026
Deborah
Room was not clean... had to ask for clean pillows and it did not appear to have been vacuumed recently, as there was debris left on the ground next to the bed. We also had to rinse out the bathtub because... The hot tub had no water in it in the pool area, and the pool had quite a bit of rust around the edges and by the ladders so we didn't use the pool.. The only reason we stayed was because it was a non-refundable room, and I would not be allowed to get my money back. Extremely disappointing and definitely will not book a room here again.
Friends_and_family Family
2/10
Poor
22 Feb 2026
Tommy
Pool was not just being worked on it was covered
4/10
Poor
30 Dec 2025
Chipasha
Poor breakfast with bread and cookies. No bacon or eggs. Think they had pancakes. Plan on eating breakfast elsewhere. Bring fabreeze or something for the smell in the rooms. Personally wouldn't go back. It is cheap for a very good reasons.
Business
10/10
Exceptional
24 Dec 2025
Brian
Clean room, a little outdated but the comfortable bed more than makes up for that. Heard a few loud vehicles early in the evening next door but by 10 pm it was quiet. Room was spacious and easy to get to.
Friends_and_family Friends
10/10
Exceptional
28 Nov 2025
Scott
Nothing outstanding.
Leisure Family
8/10
Excellent
24 Nov 2025
Kowhei
We didn't use the pool.
Partner
6/10
Pleasant
18 Nov 2025
Jeremy
Broke out with bites from my ankles and up about 4 inches
10/10
Exceptional
15 Nov 2025
Marla
Yes. Air conditioner worked well. Didn't use the pool
Friends_and_family Friends
4/10
Poor
05 Nov 2025
Mitchell
Towels were dirty and no real room service.. just a hide out
2/10
Poor
05 Oct 2025
Traci
The dirtiest hotel I have ever been to in my 67 years on the planet. I want to say that I stayed here in 2022 and it was old, but the room was very clean. Not the case anymore. I was in town for a wedding and booked 4 rooms for ourselves and other family members. Every room was filthy, rugs that had not been vacuumed in months, dirty walls and faceplates, hair on the bathroom floors, stained bedcovers, torn and fraying upholstery. I asked for extra towels, was told 15 minutes, but they never appeared. I was really shocked at how bad it was. Was so disgusted with the place I never went to sample the breakfast so I can't comment on it.
Friends_and_family Family
8/10
Excellent
28 Sep 2025
Neil
Na
Business
8/10
Excellent
12 Sep 2025
Stacy
The property was quiet and the rooms were large.
I would want the property to improve the breakfast.
10/10
Exceptional
29 Aug 2025
Jens
The service was very good
Leisure Pet
8/10
Excellent
01 Aug 2025
Higino
Breakfast options could be better.
Leisure
2/10
Poor
27 Jul 2025
Mary
Door was ajar upon arrival so entering the room was scary. No shower curtain and no breakfast. Please change description to match actual experience
2/10
Poor
14 Jul 2025
Tyler
The room was dirty, the faucet didn’t work in the bathroom, the TV was crooked on the wall. The food for breakfast was all expired.
Leisure Family
10/10
Exceptional
09 Jul 2025
Travis
Clean property from the parking lot, to the lobby and halls to the room. Easy check in with friendly staff. Quiet, safe area with no problems at a great price. I have paid a lot more for a lot less.
4/10
Poor
07 Jul 2025
Verified traveler

Disappointing

Very disappointed. Very few choices for breakfast. Very warm in the common areas, especially the hallways.
Partner
10/10
Exceptional
01 Jul 2025
Renee

On our way home

We were driving back home and decided we had driven far enough for the day. Looked for hotels near where we were. Reviews sounded good so we booked a night. This hotel has three buildings, so you may not be in the one where you check in. Our room was big and very comfortable. The breakfast isn't much which we knew from the reviews, but we grabbed coffee and went to McDonalds as we headed out of town.
Friends_and_family Family
8/10
Excellent
17 Jun 2025
Amber
It was decent. Its run down but overall not a bad place to stay.
Self
8/10
Excellent
16 Jun 2025
Scott
Fine stay
Leisure Family
2/10
Poor
14 Jun 2025
anthony
Dirty
Leisure Family_with_children
2/10
Poor
04 Jun 2025
Stephanie
The front desk people were nice but they had a group of several men outside the front door the entire time like 8-10 guys the whole time we were here. Being a single mom it’s a little uneasy when it was just my mom and my daughter and I. The WiFi wasn’t sufficient at all, and then we went outside and saw a crawfish by the front door. As the guys were all still outside just hanging out and drinking. It just made us feel really uneasy. I would never let a group of men sit right by the front door when people are coming to check in, especially when they don’t speak English . No one should ever feel unsafe at a hotel
Business Family_with_children
8/10
Excellent
03 Jun 2025
Rob
Overall we was happy with our experience. Our room was clean and beds were comfortable.
Friends_and_family Friends
4/10
Poor
24 May 2025
Kurt

Smells like

Room, stay and amenities were all decent for the price but the odor in the hallway smelled like someone was cooking a spicy meal and the smell didn’t dissipate during my entire stay.
Friends_and_family Family
2/10
Poor
24 May 2025
Jonathan
Mattress was saggy and worn out.
The toilet kept backing up brown stuff. Nonsmoking room reeked of smoke. Poor patching job on the bathroom door. Outdated and poor quality bedding. Very basic breakfast.
Leisure Family
8/10
Excellent
21 May 2025
Julie
Bed was comfortable. Room was clean and updated to look good but stuff was done shoddy. The window leaked on the top seal from the rain. When you turn on the water in the bathtub it makes noise. The water leaked around the faucet in the sink. The remote control for the TV was broken and we didn't get it replaced until the second day.
Leisure Pet
8/10
Excellent
19 May 2025
Brian

Another comfortable bed/wish the A/C unit ran well

Overnight, to visit a friend. Have stayed here a few times, maybe overall shell looks aged the beds are incredibly comfortable. This stay it was late and i was grouchy, the A/C unit had tripped out so the room was HOT. I called for service. There were other people checking in, the man working the desk got those people checked in and came over to the room to see if he could fix unit, it took about 2 minutes he had it reset and he assured me the room would cool down, he said 5 to 10 minutes it was cooled to a comfortable for me level about 45 minutes later. I was not nice about it as i was tired and grumpy and just wanted to sleep. But he fixed my issue quickly and as warm as it was the room was cool in a fair amount of time. I could have handled the situation better and need to apologize for the way i acted.
Friends_and_family Friends
2/10
Poor
15 May 2025
Robert
The hot tub didn’t work the pools heater was out. There was no breakfast. Our room was in a totally different building than the main hotel. So when we tried ordering food, they canceled our order because they couldn’t find where we were. We asked for sheets and blankets for the whole that couch. They never gave us any. I really do believe that if you are an owner manager of a property and you know that your hot tub pool and all that is not working you should have it listed not available at this time when people go to book.
Leisure Family_with_children
2/10
Poor
12 May 2025
Darlene
Stayed for two nights and the first night we had no hot water so they gave us a key to another building to use a shower in a different room.

I paid for a bed with 2 queen beds and the room they gave us was 2 full beds.

I’m not recommending this hotel to anyone.
Business_and_leisure Partner
2/10
Poor
12 May 2025
Shalita

Never Again

First of all, the rooms looked Nothing like any of the pictures I had seen on the website! I asked for (2) queen sized beds; they were full size beds. Both mattresses were worn out and sunken in. The bedding looked as if they were curtains, no lie! No comforter. The carpet was stained! The bathroom was extra small; the door nearly touched the toilet when you opened it. The bathroom was also poorly clean. Dust/dirt build up in the corners and the toilet was filthy. The bath towels were small, they didn't wrap arounds the body and I'm not a big person, (5'7 145 lbs to be exact) and the smelled like feet. Never again!!!!! It was Not worth the $99 I paid per night!
Friends_and_family Family
6/10
Pleasant
10 May 2025
Tanya
I don’t normally review but the quality of the room has gone down- there was trash left in the room- one of the towels was dirty (we should have reported it but we needed to get in the road), the ice bucket was dirty. Things I don’t feel should have gone unnoticed by the cleaning staff.
Business Family_with_children
2/10
Poor
08 May 2025
john
I never got an email and went the wrong hotel. Please send me a refund
2/10
Poor
08 May 2025
Shelby
The pictures definitely lie on this one. Terrible area. Rude staff. Old rooms with poor amenities.
Business Family_with_children
8/10
Excellent
04 May 2025
Daniel
Older property may be more for breakfast
10/10
Exceptional
23 Apr 2025
Eileen
A great place to stay
Leisure Self
10/10
Exceptional
10 Apr 2025
Emily
Front desk person was super nice and helped us get situated with ease.
Leisure Family
10/10
Exceptional
02 Apr 2025
Sanju
Very Nice
Business_and_leisure Family_with_children
10/10
Exceptional
18 Mar 2025
Brian

Overnight retreat

Second time i was staying over in Greenville and had a room one door down from previous stay. Big and clean. Smelled good, quiet and again one of the most comfy beds I've ever slept in. Front desk was helpful, and polite.
Friends_and_family Friends
10/10
Exceptional
18 Feb 2025
Joseph
How polite thr front desk was and how quiet the area was.
Leisure Family
10/10
Exceptional
12 Feb 2025
Brian

Great Stay

Very clean, very quiet, very comfortable!!
All you could need for a great night of rest. Very helpful and friendly staff!!
Friends_and_family Family
8/10
Excellent
07 Jan 2025
Laura
It was a comfortable place to stay.
Leisure Family
10/10
Exceptional
05 Jan 2025
Jennifer

Always my choice when I stay in greenville

The staff is always friendly and kind when I stay here. The rooms are comfortable and clean.
Self
8/10
Excellent
04 Jan 2025
Thomas
Property was dated, given room that was in state of repair had to go back and get different room, little choice of breakfast, hot water would have been good for a shower, like warm at best
Leisure Partner
6/10
Pleasant
27 Dec 2024
Deborah

Basic

Breakfast was sparse and terrible, beds too soft, air unit broke but usable after we got help.
Friends_and_family Family
4/10
Poor
08 Dec 2024
Donna

Poor

Room was old, worn out and Not very clean. Would not recommend staying here
Partner
10/10
Exceptional
29 Nov 2024
Jennifer

Excellent stay

Pleasant staff, clean room, cost effective.
Self
8/10
Excellent
27 Nov 2024
Scott
It works well for a quick stop on a journey.
Leisure Family
10/10
Exceptional
24 Nov 2024
Monica

A cozy room

It's was very clean n cozy slept good n the people were very friendly
Friends_and_family Family
2/10
Poor
10 Nov 2024
Micaela
Room was dirty, smelled like dog pee, dog hair on the floor. Hair in the shower.
6/10
Pleasant
27 Oct 2024
Getzemani
Everything was good, except the water wasn’t hot enough. Need hot water for a relaxing shower
Self
10/10
Exceptional
25 Oct 2024
Florence

Great Place to Stay.

Great Place to stay. Have stayed there four or five times now.
Partner
4/10
Poor
25 Oct 2024
Michael

Rough stay

If I can’t say anything good, I’d rather say nothing at all. The guy working the check in desk was a nice guy but, other than that the hotel itself was not good. Lighting in the room was dingy at best. Room was dirty with hair on the bathroom floor. Beds were not comfortable and there’s a drive thru liquor store right outside and it was loud till very late hours. I would not stay there again. Since most of my time in Greenville was spent out of the room, we managed for 2 nights but, this is not a desirable hotel and it is very outdated.
Friends_and_family Friends
6/10
Pleasant
21 Oct 2024
Stacy
Outdated! Fine for the price. Clean
Business Self
10/10
Exceptional
29 Sep 2024
Jessica
Amazing
Partner
6/10
Pleasant
19 Sep 2024
jan
Staff was friendly. Propery was a outdated. Beds were hard and uncomfortable. Breakfast not what we expected.
Leisure Family_with_children
8/10
Excellent
16 Sep 2024
Ronnie
ok
6/10
Pleasant
14 Sep 2024
Alfred
Breakfast way below average. Hardly anything to choose. It was 8 AM.
Leisure
10/10
Exceptional
13 Sep 2024
Sandy
Quiet & easy parking. The lot was pretty dark
Business Family
10/10
Exceptional
29 Aug 2024
Jessi
Very nice!
Business_and_leisure Friends
10/10
Exceptional
25 Aug 2024
Janice
Probably the cleanest motel/hotel room I’ve ever had! Excellent front desk service.
Leisure
2/10
Poor
13 Aug 2024
Gerardo

Not good

Absolutely nothing like the pictures, our room was disgusting. Blood spots on the wall, dead bugs, bed was worn out, washroom was never kept up i would never have showered in there. And we are just normal people and need nothing fancy. And very creepy area.
Partner
10/10
Exceptional
09 Aug 2024
Dmitry
Nice and accommodating. Excellent choice for the money!
Business Self
10/10
Exceptional
08 Aug 2024
Angela

Comfortable bed

The bed was super comfortable which says a lot because I've slept in a lot of hotel beds! Didn't wake up in pain!
Friends_and_family Family
8/10
Excellent
05 Aug 2024
Keith
Took $50.00 hold till we left and two days later they charged my card!
6/10
Pleasant
23 Jul 2024
Margaret
Coffee like water
6/10
Pleasant
21 Jul 2024
Mary
Basic. Worn. We arrived at midnight and left at 6 am, so we used very little in the room. King bed was extremely comfortable. Staff was fine. Breakfast limited. We decided to go across the hwy to McDonalds as we left. It seemed to be clean. I would not be uncomfortable staying again, but I might choose something more upscale.
Leisure Partner
10/10
Exceptional
17 Jul 2024
Michael

Suited our needs

We had a quick over night stay. Room was clean. Very good Mexican restaurant next door. I would stay again.
Friends_and_family Family
10/10
Exceptional
20 Jun 2024
Brittani

Great place!!

Front desk was amazing and accommodating. Moved us to the ground floor when they realized my grandmother was on oxygen. Very courteous and helpful staff!!
Friends_and_family Family
6/10
Pleasant
15 Jun 2024
Tracie
This is a clean older hotel .
Partner
10/10
Exceptional
08 Jun 2024
John
Just tired looking
Leisure
8/10
Excellent
01 Jun 2024
Florence
Was fine.
Friends_and_family Family
8/10
Excellent
25 May 2024
Joseph
Good Mex food next to motel
Leisure Partner
8/10
Excellent
23 May 2024
Scott
Nice stay
Leisure Family
10/10
Exceptional
20 May 2024
Debra

Clean & Quiet

Room was very clean and inviting. Bed was clean & comfortable. Waffle, cereal, yogurt and muffins for breakfast.
Self
6/10
Pleasant
19 May 2024
Carolyn
Good value and problem was handled satisfactorily.
6/10
Pleasant
17 May 2024
Paul
What do you expect in a little town. Staff and all were not professional in demeanor or dress. The building is old and run down. It needs a complete redo but how do you do that in a small town. Overall the management is doing well with what they have.
Leisure Family
6/10
Pleasant
10 May 2024
Patti
Very clean
Leisure
8/10
Excellent
27 Apr 2024
Charles
Very relaxing
Leisure Family
10/10
Exceptional
12 Apr 2024
William
It was a nice big room for $70! Our only complaint was we could not get logged into the free Wi-Fi. Called the tech guy twice but it never worked.
Leisure Partner
2/10
Poor
26 Mar 2024
Jody
It was very rundown and unsafe
Leisure Pet
6/10
Pleasant
05 Mar 2024
Chelsea
I booked for the pool and the front desk said pool was closed due to maintence, so sad at that!!! We got to our room and there was leftover food from previous guest in our fridge!!! Front desk was nice and accomidating, but charged me extra for first floor room and im physically handicapped and cant go up stairs without elevator and didnt take in to consideration....need to make hotel handicap accessible to better accomidate ALL without having to pay extra for what should be FREE accommodations!!!
Leisure Family
6/10
Pleasant
27 Jan 2024
Dora
Check in was good. Very helpful.
We arrived breakfast at 6am. No coffee. No employee. The waffle iron was on and we made waffles. We let at 6:20. No sign of anyone at the desk or breakfast area. We could hear noise in a back room. Nobody came out to check the entire time we were there. Breakfast is from 6-9 am.
Partner

Location & surroundings

SureStay Hotel by Best Western Greenville
1731 S State Route 127, Greenville, United States

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SureStay Hotel by Best Western Greenville

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