Name: Comfort Suites Columbia - University Area
Address: 1010 W Business Loop 70, Columbia, 65202, US

10/10

Exceptional

29 Jul 2026

Gloria

Clean and comfortable

8/10

Excellent

15 Jul 2026

Terry

Some maintenance is needed. In our room, the bathroom door wouldn't close, the A/C smelled pretty bad (like the filters need to be changed) and the ice machine didn't work. And the room across the hall had a barking dog.

Partner

6/10

Pleasant

12 Jul 2026

Leah

Room was spacious and clean. The queen beds were comfortable. Only request would be for a wall thermostat to better control the room temperature.

Friends_and_family Family

10/10

Exceptional

11 Jul 2026

sarah

They are making lots of modern updates. Felt like a more expensive hotel. Breakfast was great.

Family

8/10

Excellent

23 Jun 2026

Grace

Room was clean, but the halls and common areas could have smelled better. The staff was task oriented and kind. Great parking options!

Family

4/10

Poor

19 Jun 2026

Monica

Cleanliness level was disappointing. Weird chemical smell emanating and lots of visible grime in bathtub , on walls and even the shower curtain and shampoo bottles. I wondered if it had even been cleaned prior to our stay. Sheets appeared clean , but overall property felt grimy and dingy.

8/10

Excellent

31 May 2026

Daryl

It was a good stay the property was clean and the staff okay

Friends_and_family Friends

2/10

Poor

29 May 2026

Robert

Trickle shower, No pressure, dirty shower floor,
Water ran right out on the bathroom floor because of no lip on the shower.
Bed was about 2 foot high. Couldn't hardly crawl out of bed
Never go back

Self

8/10

Excellent

25 May 2026

David

Place was clean, price was good, staff was friendly, overall I give it 4 stars for the type of hotel it is

Self

6/10

Pleasant

15 May 2026

Jacqueline

Had a problem checking in. had to spend about 1 hour with Hotels.com to try and get situation resolved. It was after midnight when we finally got in our room.

Friends_and_family Family

8/10

Excellent

05 May 2026

Danny

Staff was helpful kind and professional. The room was clean and comfortable.

Self

2/10

Poor

03 May 2026

Joshua

Such a bad experience that we left and went to another hotel and lost the $400 that we had already paid to Comfort Suites. Staff was rude and unhelpful and showed visible annoyance when we requested extra bedding. The “mattress” on the couch bed wasn’t a mattress at all, only a very thin pad. It was so uncomfortable that my kids chose to sleep on the floor instead. The pool was small and so over-chlorinated that we didn’t want our kids to swim in it. The gym had no equipment in it at all and was instead being used for storage. The bathroom door stuck and had to yanked and maneuvered to opened and closed. For all this, we were charged over $200 per night. As I said at the beginning, we were so disappointed by the quality of this hotel that we checked out after one night, lost what we had already paid, and checked into the Marriott up the road.

8/10

Excellent

01 May 2026

Lawrence

This hotel has greatly improved since it's recent remodel. The rooms are clean and attractive and the lobby feels more open. The parking lot is still difficult to navigate when crowded, but otherwise, this is a good place to stay in Columbia, Missouri.

Self

6/10

Pleasant

25 Apr 2026

Jen

The staff was very attentive. The room was nice but the bathroom floor was not clean. I asked if they would clean it and they took care of it immediately. Overall a good stay.

Self

6/10

Pleasant

24 Apr 2026

sorrentina

The cleaning staff are doing a bad job. First name i literally saw pee on the toilet and after i ask them to clean. I dont think it made any difference.

8/10

Excellent

21 Apr 2026

Scott

Room was clean enough. Poorly painted and random outdated phone jacks and outlets items from a remodel. Beds were comfortable. Shower was almost useless with a trickle of water.

Friends_and_family Family

2/10

Poor

21 Apr 2026

Kristi

our room was dirty. brown pillow cases. Hair on the bed. Dirty sheets. rooms smelled wet and moldy

Friends

8/10

Excellent

18 Apr 2026

AnnaMaria

Check in went very smoothly.
The only instant that I had was later in the evening when I needed an extra sheet and blanket for the pullout sofa. I went downstairs and asked for them. A woman was there. (she was not the one who checked me in.) when I asked for the blanket and sheet, she said there were some already in the room. I replied that there wasn't any that I could find. She insisted that they were in a closet in the room at that point I wondered if I missed a closet so I said. \"OK, I'll go back up to my room and check again.\" I went back up into my room. I checked all the closet space and all the drawers. I looked everywhere. There were no blankets or sheets to be found so I had to go all the way back downstairs again. I talked to the woman again and I told her that I\" I did a thorough check just like I did before, and there were absolutely no blankets or sheets anywhere in the room\" her response to me was \"Are you sure?\" I did not reply. I just looked at her, I literally could not believe she was asking me that. I was very disappointed in her response. Eventually, she turned around and got me the blankets in the sheets aside from that my day was fine, but it really did create a negative experience for me in regards to this particular hotel. She should've believe me the first time and not have me go back-and-forth to my room and the lobby

Friends_and_family Family

4/10

Poor

05 Apr 2026

Trevor

We checked in late at night and had been on the road all day. Check in was easy the hotel looked to be recently renovated. Our room looked great at first but then realized the night stand between the beds had fallen in the floor, the bathroom counters and floor were dirty and the wall paper was peeling off behind the bed. The beds were clean but not very comfortable at all.

Friends_and_family Family

8/10

Excellent

27 Mar 2026

Melissa

Room didn’t have a tv remote and replacement was not provide. Quick check-in, friendly staff at front desk, good parking. Coffee was awful.

10/10

Exceptional

26 Mar 2026

Sonia

Clean friendly and dependable.

4/10

Poor

24 Mar 2026

Sami

The building is in the process of being updated. It does have an updated look, which is nice! Everything seems to be done pretty sloppily though. They have tried. Paint dripped all over, wallpaper bubbly. When we turned on our air conditioner- flakes of black stuff blew everywhere. Got all over the bedding. There was someone else’s clothes left in a drawer. Bathroom faucet leaked all over the sink top. Floor extremely sticky. My family had the breakfast and said it was the saddest hotel breakfast they had ever had. This hotel was continent for an event we were attending. However, overpriced and not great. Probably wouldn’t stay again.

Family_with_children

8/10

Excellent

09 Mar 2026

Kristen

Everything was great, rooms were clean and updated. Hotel was very nice, they are doing some remodeling so there was stuff in the lobby. Only thing is the beds were uncomfortable.

10/10

Exceptional

21 Feb 2026

Jody

Very clean room. Very pleasing aesthetic. Good breakfast. Plus hot coffee, juice and lemon ice water available at all hours. Enjoyed our stay. We will be staying here again when we come back in 2 weeks.

Friends_and_family Family

10/10

Exceptional

20 Feb 2026

Greg

I stay here all the time… It's like coming home

6/10

Pleasant

07 Feb 2026

Mark

Under construction. Give it a few months, maybe it will be better.

Leisure Self

2/10

Poor

19 Jan 2026

Jenny

The room and hotel is absolutely nothing like the pictures (under the idea that they are “renovating”) The mattress in our room in the fold out couch is literally the width of two fingers, looks like a camping mattress. I wouldn’t make my toddler sleep in such a crap mattress. Much less tout this as a bed for an adult. The one in the pic was a full size couch and this is tiny love seat with a two inch thick mattress.
The guy at desk using the excuse that he is not manager. Then when I pushed he called manager whose only solution was to give us blankets to add to extra bed.
They are saying our room is one of the renovated rooms but it’s terrible compared to the pics. Scraped up walls and weird set up where fridge and microwave have so sit out from wall to work
They said they are out of pillows and they can not give us another thin mattress to add to this one despite the fact that there are literally only 5-6 other cars in this parking lot.
The entire hotel looks in disarray and run down. I’ve actually been at hotels where remodeling was occurring and this just looks like a road size Super 8. Not like at Comfort Suites I’ve ever been to. PICS NOTHING LIKE THE ACTUAL HOTEL. The fact that nothing could be done to make our stay any better is shocking.

Business_and_leisure Family

2/10

Poor

14 Jan 2026

Michaela

The whole time we were there 4 days no one cleaned our room, we had trash piled in the corner bc no one emptied it. No fresh towels delivered nor toilet paper.
Their breakfast was good. But the cleanliness was was not up to standards. I had to leave before 5am to go to the hosp where my dad was and the elevator was shut off I had to take the stairs all the ways down to leave the building. Wouldn’t recommend this location

Friends_and_family Family

6/10

Pleasant

10 Dec 2025

Mark

Room was clean. Bathroom looked old and unattended to- it didn’t feel clean. Staff was friendly. Breakfast was not great. Don’t serve those eggs.

4/10

Poor

08 Dec 2025

Alexandra

Parking was easy. I never visited the gym. I was getting ready for the day and a roach ran across my foot. Don’t recommend.

Leisure Partner

8/10

Excellent

01 Dec 2025

Karen

Beds were comfortable, there was a lot of lobby construction which was a lot

2/10

Poor

27 Nov 2025

Aaron

I got sick from the free breakfast. No working laundry, no gym, no WiFi, poor construction everywhere. Rooms have loose outlets bathroom faucet loose. This looks like someone’s ongoing project.

Leisure Self

8/10

Excellent

23 Nov 2025

Patricia

Clean Room, clean and friendly staff. We needed some scrap packing material to mail off a package for our business, and the staff assisted us and was so helpful. Stayed at several hotels in Columbia and by far this is our choice going forward. Thank you

Business_and_leisure Partner

10/10

Exceptional

14 Nov 2025

Marsha

The staff was great, the room was quiet, ckean and in good repair (looked very new).

Business Family

10/10

Exceptional

09 Nov 2025

Scott

Room was great-clean -updated-and very efficient

Leisure Family

10/10

Exceptional

06 Nov 2025

Debbie

Construction was evident but our room was very nice. Was disappointed that fitness center was t available.
Front desk staff was wonderful (evening)

Partner

4/10

Poor

02 Nov 2025

Mae

Parking lot needs repair. Staff was unfriendly and not helpful . Room was ok.. Desk chair was crappy. Personal bathroom amenities were empty. Breakfast hot items were cold and limited. No milk , no spread for bagels except butter. Asked if they had yogurt and they said yes. We said there is not any in the refrigerator. She never brought any out. Only fruit option mandarin oranges. No tables for groups except one high top. That doesn’t work for us with an elderly person in our group.

Leisure Family

6/10

Pleasant

31 Oct 2025

Barry

It’s under construction and the lobby is a mess. The room was very clean thankfully.

Leisure Self

8/10

Excellent

26 Oct 2025

Rebecca

Clean room. Parking was great. Bed was super comfortable. The only reason I gave an average rating and not excellent is because of check in. The guy that checked me in was literally on the phone during check in. Talking on his AirPods not paying attention to me or the process. I came downstairs another day and wanted to charge a couple sodas to the room but couldn’t because the guy who checked me in didn’t even put my card on file. So it made it not only inconvenient to me, but to the lady trying to figure it out. Could have been prevented if the guy had not been on the phone and focused during check in.

Leisure Family_with_children

8/10

Excellent

21 Oct 2025

Steven

A lot of renovations going on, but room and breakfast service was good

Self

6/10

Pleasant

12 Oct 2025

Lisa

The property is in a state of disrepair

Leisure Family

2/10

Poor

12 Oct 2025

Bruce

Parking was OK.
Cleanliness marginal
Staff was sullen, unresponsive to issues and unhelpful-did not care.

Partner

6/10

Pleasant

30 Sep 2025

Renea

The price was too high for this stay. Remodeling was not complete. Breakfast was not great. Family lives there, but they were nice and kind.

Leisure Family

8/10

Excellent

17 Sep 2025

Daniel

Good amount of parking and clean rooms.

10/10

Exceptional

14 Sep 2025

Jackie C

Nice location

Leisure Family

10/10

Exceptional

07 Sep 2025

james

Newly Remodeled

Really like the newly remodeled place. Price was fair

Self

6/10

Pleasant

25 Aug 2025

Julie

To be fair, they were undergoing a renovation but the hallways and room smelled very badly. Like someone had been cooking there

2/10

Poor

26 Jul 2025

Tricia

Buyer beware on this one. The interstate traffic noice is extreme at this location. The building is under renovation construction, the price was premium. 1 washrag given per room. The first room had a broken a/c. I got the feeling we were given the worst room because we had used third party booking.

Business

4/10

Poor

11 Jul 2025

Mary

Problems with room

There were ants on the desk.
The water pressure in shower was so ad that the shower head only produced a trickle of water.
Very modern decor.
Lobby looked unfinished

Self

2/10

Poor

29 Jun 2025

Andrew

The place is under construction, the pool is closed, the doors dont fit right, might as well been camping in a tent in the city the first room we were in was dirty

Leisure Family_with_children

2/10

Poor

28 Jun 2025

David

*** I should preface this by saying I don't recall ever writing a review, but this warranted one.

https://youtu.be/ZlW5bKCH8u4

I stayed in room 312 6/21-6/22. The carpet is damp and the room smelled of somethign like wet dog. I woke up to ants in and all over the bed, on the floors, the counters the bathroom vanity and surrounding the HVAC unit. Please watch the video.

I went to the front desk, the room was inspected, a report was made and they told me to contact the manager, Hally, for a refund, which I did.

This hotel is under major construction and should not be operating. It's a complete dump. When I pulled into the parking lot I actually assumed I was at the wrong place. The office behind the check in is absoloutely filthy. I would not even consider eating from the breakfast due to the conditions of my room.

I would strongly advise you to stay somewhere else as there are many options in Columbia.

Hally has been unresponsive for the past week.

Leisure Self

8/10

Excellent

12 Jun 2025

Jackie

Hotel under construction remodel. Knew that before i booked. Not a problem. Room was nice. Only thing that was a bother was temp in room. It was cool enough but seemed just slightly humid.

6/10

Pleasant

11 Jun 2025

Keith

My debit card information was stolen after check in. I’m sure it happened at your motel as I hadn’t used it anywhere else for 2 days before checking in.

Business Self

4/10

Poor

10 Jun 2025

CARL

Under construction not clean air conditioning loud

Partner

4/10

Poor

09 Jun 2025

David

A/C did not work. Room was full of ants. Breakfast area full of ants (in the syrup even). Broken TV remote. Burned out light bulbs. Broken ice machine. Entire floor smelled like curry or something similar. VERY noisy since the building is right up against I-70. It was a poor experience, but the workers were polite.

Leisure Partner

4/10

Poor

08 Jun 2025

Sunny

The hotel seemed to be under construction. Entire upstairs smelled like curry. No one was at front desk for checkout. Beds were comfortable, room itself was clean. Ceiling light fixture was missing- just bare wires hanging down.

Friends_and_family Family

6/10

Pleasant

31 May 2025

Kevin

Shower had low water pressure and didn’t get hot. Dead bugs were in it and slippery.

10/10

Exceptional

30 May 2025

Jacob

Always friendly staff. Nice property, very convenient location.

Business

2/10

Poor

29 May 2025

Howard

They claim it is under construction, but none is going on and they don't tell you in the listing, The pool is closed. The property is a construction site with no lobby. I would not stay here again. I got their with kids and they refused to refund.

Business Family_with_children

4/10

Poor

26 May 2025

Little R

N/a

Business_and_leisure Family_with_children

10/10

Exceptional

21 May 2025

Maryjo

I would stay here again

Leisure Family

8/10

Excellent

20 May 2025

Kimberly

Comfortable bed, good breakfast, friendly staff.

Leisure Partner

2/10

Poor

19 May 2025

Karen

Entire property is under construction, thick layer of drywall dust on all surfaces and paint footsteps everywhere. The breakfast area is closed as are both pools and hot tub, and the rooms are small with worn out mattresses. After having an asthma attack minutes after getting to our room from the conditions, they offered a full refund so we could go elsewhere, only to change their mind the next day and refuse to refund for the room we wound up not using. There was no prior notice about the condition of the property either.

2/10

Poor

16 May 2025

Christine

Beware

beware of this hotel! It is under construction. There is drywall dust everywhere. The lobby was empty. They served breakfast and the tables, chairs, window sills were covered in white dust.

Partner

6/10

Pleasant

15 May 2025

Joanne

Still in

6/10

Pleasant

06 May 2025

James

This hotel was undergoing a remodel, so the lobby was not appealing. The room was clean. I asked the lobby clerk about good places to eat and her response was \"I'm a vegetarian and I don't eat out\". No help at all. Also, each ice machine was inoperable on every floor except the one of the bottom floor which was behind closed doors due to the remodel. Breakfast was adequate but every employee I encountered seemed sullen and did not seem to care if I was there or not. If we travel to Columbia, MO, again, I will choose another hotel.

Partner

2/10

Poor

05 May 2025

Heather

Shower was broken, nasty food left in fridge. Also we were in town for softball tournament. Had 2 girls who wanted to soak in the pool closed for renovation. Nothing on website nor were we informed at check in.

Leisure

4/10

Poor

29 Apr 2025

Janice

Still renovating after 6 months. Bed was comfortable but ants in bed. Bathroom tub was too high hard to get in and out of. No grab bars faucet in tub just hanging loose. Breakfast food wasn’t very good.

Friends_and_family Family

6/10

Pleasant

27 Apr 2025

Bill

The staff was friendly but the current condition of the property is under construction. The entire first floor including lobby is being worked on. It seems the hotel will be better in the future. Only ice machines working currently are on the 1st and 4th floor. No fitness area or pool at this time.

Leisure Family

2/10

Poor

26 Apr 2025

Amanda

Water was brown coming out of the faucet. Elevator was scary going from floor to floor. Ice machines do not work. First floor is under renovation. The place smells like curry as someone is living there at the hotel. Missing TV remote. USB chargers do not work. I could go on but this is enough. Demanded refund and went to another establishment.

Business Partner

6/10

Pleasant

13 Apr 2025

Jill

SO loud! Couldn’t hardly sleep. Paid way too much for no sleep and leaking shower onto the entire bathroom floor. Did not replenish coffee or towels.

Leisure Family

4/10

Poor

13 Apr 2025

Deborah

Property being renovated and the lobby and hallways are a mess. Even in our renovated room the updates weren't done with care.

Leisure Family

10/10

Exceptional

10 Apr 2025

Lisa

Hard to give review at this time as the hotel was under construction

Leisure Partner

2/10

Poor

25 Mar 2025

Laura

Construction and dirty

8/10

Excellent

28 Feb 2025

Steven

The swim pool and the fitness room was not open because
construction Only reason I pick the place I have stay there before. I would pick that hotel would been closed This was a birthday gift to me. The room and Tv was great

Self

10/10

Exceptional

30 Jan 2025

Don

Was very clean our room appeared to be recently upgraded staff was very friendly and helpful

Business Partner

4/10

Poor

26 Jan 2025

Verified traveler

Gross

The hotel was extremely dirty. Changed rooms because the first room was gross and the sheets had stains and hair on them. Second room was honestly worse. Bathroom was dirty and had a weird smell.

Friends_and_family Friends

8/10

Excellent

08 Dec 2024

Edward

Nice room but, shower tub was very slippery and no mat to use.. noise ftim interstate 70 kept us awake

Partner

10/10

Exceptional

28 Nov 2024

Billy

Really helpful staff!

6/10

Pleasant

22 Nov 2024

Charles

Dirty

Hotel is dirty. The walls in the room have never been cleaned. In the lobby when we checked in there was water pouring out of a light fixture in the ceiling. Bed wasn't uncomfortable. Breakfast was ok.

6/10

Pleasant

19 Nov 2024

Gary W.

College town motel in need of updating.

6/10

Pleasant

17 Nov 2024

Mary

The room was handicapped and I didn’t request it.

Leisure Family

2/10

Poor

28 Oct 2024

Chris

Old nasty and uncomfortable

6/10

Pleasant

26 Oct 2024

Murray

Was supposed to be an 8.2 room and non smoking. There was a definite smoke smell
To the room. Hotel under renovations which was not mentioned on the website. No phone in room, not sure if it wasn’t done yet or what. Answered email about how was our check in but never got response

Partner

8/10

Excellent

21 Oct 2024

Jennifer

There was lots of renovations and because of that, it was very dusty.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Brian

Perfect place for a home Mizzou game.

Leisure Partner

6/10

Pleasant

13 Oct 2024

Melodie

It is run down and looks like they are working on a remodel. The beds were not very comfortable, especially the sofa bed.

Leisure Family

6/10

Pleasant

23 Sep 2024

Melanie

It was under construction the floor in my room was slick like it was mopped with oil

Leisure Partner

10/10

Exceptional

07 Sep 2024

Quinn

I love that place

6/10

Pleasant

31 Aug 2024

Scott

Hotel is undergoing renovations but the outside also looks terrible. I actually wondered if it was operational. Construction supplies outside and in lobby. Workers are also using the only elevator. My room was finished but still not great. Very nice staff at front desk.

Business

10/10

Exceptional

30 Aug 2024

DAVID

The property was in the middle of upgrading the rooms. My upgraged room was nice and clean. Common areas still needed work but it is in progress.

2/10

Poor

29 Aug 2024

DAVID

They should close

8/10

Excellent

26 Aug 2024

Verified traveler

I ask for a different room and they could not accommodate me even though they were not full.

Business

2/10

Poor

03 Aug 2024

Mike

Very noisy and when I mentioned it to the front desk she offered me a free snack from the snack closet!

Business_and_leisure Family

4/10

Poor

09 Jun 2024

Kirk

Under remodel and we did not know before booking

This property is very tired and in the beginning stages of what appears to be a complete remodel. The entire lobby area was full of remodeling items. The carpeting in the hallways was extremely stained. The shower curtain rod in our room was literally hanging by two loose screws. I will say the air conditioner in our room was fantastic. I believe once the remodeling is completed, this will probably be a good place to stay when passing through Columbia.

Partner

8/10

Excellent

27 May 2024

Verified traveler

The room was clean and comfortable, however the hotel was going through some major updates and by the condition of the room it was needed. Very nice staff and comfortable stay for passing through. Updates should be nice when completed.

Friends_and_family Family

4/10

Poor

20 May 2024

Kate

They are in the middle of a renovation. We were not told that ahead of time. The sound of saws and drills made staying in the room for any extended period of time unpleasant. There was a grandmother who attended to the breakfast area who was particularly grumpy and unfriendly. The breakfast itself was the same food for 5 days in a row ... and not good. Because of the renovation, a discount should have been given. Instead, the price went UP over the weekend. We will not be back.

Leisure Family

2/10

Poor

14 May 2024

Cecilia

When I checked in I was asking why it was not disclosed that the property was under construction? The front desk person told me well, it's not going to bother you because you will be sleeping! The lobby was piled ceiling high with mattresses and shipping boxes from China. There were a big gaping hole in the roof of the carport ... I'm quite literally surprised that they were allowed to be open. First night (Friday) they were drilling at 9:21PM on the floor under where I stayed. They did come in my room during my stay but did not make the beds or change the towels so I am not sure what they did there. Breakfast was from 6-9AM EVEN on a weekend, i came down a little bit after 9 AM on Sunday and the drinkbar was locked and so was the are where they kept yogurt. The lunchroom was also full of big boxes with Chinese writing on them piled up around the walls in the eating area. It was a horrible experience and I will never stay there again. I was not the only Mizzou mom/parent who stayed there that weekend and we all had the same experience.

Leisure Family

6/10

Pleasant

16 Apr 2024

Mary ann

Ice machine didn’t work. Bathroom floor felt sticky. No place to hang clothes.

10/10

Exceptional

13 Mar 2024

Karen

The place was updated and in the middle of a renovation. The one thing I didn't like was the old toilet. Everything else was up dated and this was missing a nut and it moved. I'm disabled and that was not good. But it was nice otherwise.

Leisure Partner