Name: Red Roof Inn Columbia, MO
Address: 201 East Texas Avenue, Columbia, 65202, US

4/10

Poor

20 Jul 2026

Deanna

I couldn’t use my key card to get into my room, so had to leave my door open to get my things inside the room. The AC was loud and hardly blew any air. I did mess with the settings and got it to be slightly better. There was only 1 bath towel 1 hand towel, and nothing to actually wash with. The only thing that was a plus was the water pressure in the shower. The sink faucet was loose also.

Self

2/10

Poor

19 Jul 2026

Antoine

No towels, door wouldn’t lock. Bathroom was dirty. Didn’t get a key when I checked in cause they said they were “updating”. He took me to my room and said here you are. Worst place I’ve ever stayed.

Self

4/10

Poor

19 Jul 2026

P

You get what you pay for
The maintenance guy was very helpful, and friendly and did a nice job

Self

6/10

Pleasant

19 Jul 2026

Joseph

No towels
No soap
TV didn't work

Self

4/10

Poor

19 Jul 2026

Ruth

Lights and locks were broken. Room was filthy. Amenities were missing (towels etc.).

Partner

2/10

Poor

18 Jul 2026

Tramonica

Horrible

Partner

6/10

Pleasant

18 Jul 2026

Shaun

Room dirty linen dirty

Partner

2/10

Poor

14 Jul 2026

Iuliia

Everything was very dirty—the bedding, the towels, and the grounds.

Friends_and_family Family

2/10

Poor

13 Jul 2026

Brandon

Trash all of it never again

Self

2/10

Poor

12 Jul 2026

Patti

Disenchanted with both Travelocity and the property; the disparity in pricing cost me over $25.00. The room wasn't very clean and the refrigerator barely worked. I was just passing through on a drive cross country so didn't really have time to deal with the situation to receive satisfaction and Travelocity was incredibly unhelpful. My limited opportunity for sleep was paramount.

Self

2/10

Poor

12 Jul 2026

Joel

Hello. I reserved a non-smoking room with 1 king bed at the Columbia, MO location for the nights of 7/9/26 and 7/10/26. I checked into room on 7/9/26 at approx 8:45 pm. The room smelled slightly smoky. I inspected the room. I found signs of bedbugs, the light above the sink did not work, the nightstand was broken, the smoke detector was removed and set on the sink countertop, a cable box was removed from the wall and put on a shelf, there was water on the bathroom floor,
the bedsheets were stained, the room had been poorly repaired, the common areas were filthy, there was a car that had been in an accident parked in the parking lot. I went back to the front desk to discuss why I was leaving. No one was there. I waited for 10 minutes, rang the bell, had other customers waiting and calling. No one came to the desk. I left a written note why I was leaving and to have my money refunded or I would do a chargeback. I was charged and I am now doing a chargeback.

Family_with_children

10/10

Exceptional

11 Jul 2026

John

New owner. Harry is a great guy. He worked well with our situation and even let me bring my 2 dogs. One is fairly large. My house was not move in ready and this hotel became our extended stay away from home. I highly recommend give them a chance they are making great changes.

Pet

2/10

Poor

08 Jul 2026

micheal

So dirty we left. If you think youve seen bad come here and see the worst.

Partner

2/10

Poor

04 Jul 2026

Diana

When I walked into the room it smelled like smoke (got a non-smoking room). Light didn’t work in the bathroom, the bed cover was stained. There was no way I was gonna sleep in that bed. Even the guy cleaning was dirty. I went back to the front desk and told them. They gladly refunded my money, the only problem was I don’t know where they credited it to because I never received it. When checking it went to an account number I don’t even have. So I ended up not getting my credit. If I was you I wouldn’t even have them listed. The WORST place I have ever been.

Partner

2/10

Poor

03 Jul 2026

Adrea

I checked in over 3 hours late and they were still cleaning the room, sheets had dookie stains on 1 of the beds, tub was excessively and loudly leaking all night, and the door couldn't shut properly

Self

2/10

Poor

02 Jul 2026

Rachel

There were roaches all in the room. Black mold and grime in the corners of the bathtub, stains on the beds, walls, ceilings. I normally stay in cheap places and I can deal with a lot, but roaches and black mold are where I draw the line, disgusting.

Friends_and_family Family

2/10

Poor

25 Jun 2026

Gary

The place was so bad did not stay checked n and out within 15 minutes. Room was dirty the rails on the the2 nd floor are bad looks like they are doing so work. The place is dirty and falling part. There are several cars in the parking lot that have been accidents and looks like the are being store. Did not feel comfortable or safe even my dog wouldn’t get out of the car and he is usually the first one out. I had to find another hotel.

Friends

2/10

Poor

25 Jun 2026

George

No refrigerator in the room, no microwave in the room, dumpster of stinky trash, setting 10 feet or less from the rooms garbage everywhere on the property, railings falling down staff would not get any towels for you even after being asked four times if I was you, I would not make the same mistake.I did find a different place to stay.Do not stay at the red roof in in colombia , missouri

Self

2/10

Poor

24 Jun 2026

Richard

Garbage all over the property. 2 pillows and 1 towel for 3 guests. Busted door frame. Dirty bathtub mat.

Friends_and_family Family

2/10

Poor

24 Jun 2026

Justin

Absolutely stay away from this dreadful decapitated piece of junk. This entire hotel needs to be condemned and the staff needs to be retrained how to do their jobs properly. The entire property is nothing but trash and junk cars and sketchy people everywhere. Go find somewhere else which I did.

Friends_and_family Family

2/10

Poor

23 Jun 2026

Laura

The man at the desk was very nice. However, I almost didn’t stay once I pulled in. The area was sketchy, and our room simply was not clean. I did go and get some fresh pillowcases, but I’m not sure our other linens were clean. We couldn’t wait to get out of there.

Family

6/10

Pleasant

21 Jun 2026

Geoffrey

Could not find anyone to check in for almost half an hour. After we got to the room we had to ask for towels and toilet paper. The TV did not work; they tried to fix it but with no success.

2/10

Poor

21 Jun 2026

Maria Jose

That place is horrible from the reception, it's dirty, the smell is terrible

Friends_and_family Family

2/10

Poor

21 Jun 2026

Nathan

Dirty room, stained bed / pillows and dirty towels. Not remedied.

Friends_and_family Family

8/10

Excellent

16 Jun 2026

Cynthia

The light above the sink didn't work. But it was clean and comfortable.

Partner

8/10

Excellent

03 Jun 2026

Brian

I needed a place to sleep and it was worth the price. Small tv was not great. Good value for an overnight stop.

Self

2/10

Poor

29 May 2026

Amanda

Dirty room, no toilet paper, rude staff

Family_with_children

6/10

Pleasant

29 May 2026

Juan

The room was ok. I think they need to wash the linens and not only change the covers. Overall was ok for the price.

Self

2/10

Poor

25 May 2026

Randi

We had an expectation of cleanliness and functionality from staying at many other Red Roofs across the country, but this one shouldn’t even be open. Everything in the room was broken or scarred, paint was peeling in many places, and the bed looked like someone had napped in it that day. Avoid this place at all costs.

Partner

10/10

Exceptional

24 May 2026

Wakonda

Staff was friendly and helpful since I was there to learn about the area before I relocate. The room wasn't that great due to the property being under renovations but was clean. The area was quiet.

Self

2/10

Poor

23 May 2026

Cheryl

Red Roof Inns used to be nice; now in need of major renovations. Missing refrigerator, light bulbs, no TV remote, filthy dirty from floors to mirrors, microwave should be trashed. No amenities, towels stained, bathroom door would not close, WiFi/cable connection poor. Very poor condition all around.

Partner

2/10

Poor

22 May 2026

darrek

Booked a double room, was told I booked a King. I verified that the room was a double. Was given a dirty room with no door on the bathroom

2/10

Poor

18 May 2026

Marc

Misleading Photos and Severe Cleanliness Issues
The Reality vs. The Listing. Deceptive Marketing: Hotel photos show modern, clean rooms. The actual property has lots of cleanliness issues. Booking Error: Requested a non-smoking room but initially received a smoking room. Compromised Security: The entry door jamb looked kicked in and damaged. Missing Equipment: No smoke alarm was installed in the room. Exposed Wiring: An electrical outlet was completely missing its safety cover. Severe Cleanliness Failures, Insect Infestation: Found numerous live insects inside the bedding and on the walls. Filthy Linens: Bedding was heavily stained. Discovered human pubic hair and lots of pet hair on the sheets and mattress protector. No Amenities: The bathroom door been kicked in, and no hairdryer. (pretty important for me)

Partner

2/10

Poor

17 May 2026

Morgan

For the price it’s fine, but very dirty. Most things in room do not work. You get what you pay for.

Family_with_children

2/10

Poor

17 May 2026

chanae

The pictures are VERY Deceiving! This is a MOTEL !!! In the parking lot there were vehicles being worked, children in tee-shirts and pampers running around. Trash in the “alleyways “ and upper decks (not like housekeeping was cleaning). I drove around TWICE and could not believe that this was the same place that I reserved on-line.
I quickly when in and cancelled my reservation. Per the paperwork my card was NOT charged.

Friends_and_family Family

2/10

Poor

17 May 2026

Chrystal

This place was awful. The room reeked, the floors were filthy, there were no pillows, no towels, no toilet paper. The bed linens were stained and the people who were LIVING at the hotel’s dog was aggressive to my daughter. The toilet had a plunger in it and the toilet would not flush. The curtains were ripped down. We walked in the room and walked straight back to the car and went ahead and made the 5 hour drive home. This place needs shut down.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Jeffrey

Close to the Mizzou campus. Easy access to the hotel and check in was quick and easy. A simple and clean room. Worked perfectly for me.

Self

4/10

Poor

12 May 2026

Gilbert

Temperature was controlled by heating on the wall and AC at the window unit. I had trouble figuring that out and was cold all night. The smoke detector was broken off the wall. The TV remote was missing, so no TV. The sink overhead light was hit and miss. The sink and tub had no stoppers in the drain. My second floor banister railings were poor but in the process of being repaired. Certainly, this place could use improvement.

Self

2/10

Poor

05 May 2026

Nancy

No bathroom door, no microwave, dirty towel in bathroom from becore us

Family

2/10

Poor

30 Apr 2026

Cindy

The place is kind of sketchy in itself. Upon check in the clerk asked if I was traveling alone. I said yes. He said I recommend you don’t answer your door. That’s not the most reassuring feeling. In the parking lot I was approached by some tweakers wanting a ride. Once in the room the bathroom light did not work. There was no door knob on the bathroom door. There was no toilet paper in the bathroom. There was no cup to get a drink of water. The bed was comfortable and the ac in the room worked great. Still will not go back!

Self

6/10

Pleasant

26 Apr 2026

Jeff

The parking lot and outside of building was unkept looking. The room was clean however, their was the old thermostat holder on the wall with no thermostat and that looked dangerous. Their were homeless ripe type of people in residence in the second building that looked like it should be abandoned. The photos online of the office are not the actual pics for this location, it's very deceiving.

Partner

8/10

Excellent

24 Apr 2026

Sarah

-

Self

10/10

Exceptional

24 Apr 2026

Sarah

-

Self

2/10

Poor

19 Apr 2026

Sheila

This hotel was absolutely disgusting. The first room I was in didn’t lock properly and it looked like someone punched the tv. The room that they moved me too was not much better. The towels were stained and there were stains on the comforter. Clearly you get what you pay for.

Self

2/10

Poor

17 Apr 2026

John

The room was dirty, smelled bad, door was held together with tape, sink cracked, and not even a working tv. Key didn't work and someone let me in and said they would bring a replacement which didn't happen. It felt unsafe to even stay at this property and i left to find a better hotel.

Self

8/10

Excellent

17 Apr 2026

roy

Overall everything was good. We had to change rooms. First room had no lights in some of the room s and exposed no covers on plugs.

Partner

10/10

Exceptional

15 Apr 2026

stacey

Yes

2/10

Poor

07 Apr 2026

Elliot

Even the staff apologized.

Self

10/10

Exceptional

06 Apr 2026

Antoine

Cheap

10/10

Exceptional

06 Apr 2026

Antoine

Yup

2/10

Poor

26 Mar 2026

heather

The bathroom light was broke, the sink handle was broke off, the floors were sticky, the tv didn’t turn on, and the curtains didn’t close all the way.

Friends_and_family Family

2/10

Poor

23 Mar 2026

Brad

Nothing good to say about this place I entered the room stains on bedding nasty pillows nasty walls and I walked out and asked for a refund went elsewhere

4/10

Poor

22 Mar 2026

Ronald

Very unprofessional and unfriendly. Looks like a monthly motel. Would not stay here with my family. Pictures of lobby are not correct. They now have a security window. No coffee but would not drink it from here anyway.

Self

4/10

Poor

21 Mar 2026

Glinda

Property was under rehab but staff was very accommodating.

Partner

2/10

Poor

21 Mar 2026

Lawrence D

Never will stay there again

Self

2/10

Poor

19 Mar 2026

Amanda

No

2/10

Poor

15 Mar 2026

Ashley

Shower curtain rod halfway off the wall on each end, the shower didn't work, everything was dirty, including the \"clean towels\". Holes in walls. Tv did not work. Telephone wasn't even hooked up.

Partner

6/10

Pleasant

12 Mar 2026

Mohammad

Parking was easy, in the first room the light switches were not working, the faucet handle was broken, the linens were dirty, there were metal parts coming out of the bed, very dangerous for walking closer to bed. TV didn't work. After complaining they give us the other room, which were not that great but better than the first one. The toilet water tanks had different lids, not belonging to the tank. Staff was friendly and helpful.

Friends_and_family Family

8/10

Excellent

07 Mar 2026

Octavia

Conveniently, located off of the interstate. Had a couple of minor problems upon check in but staff rectified the issue and was accommodating.

Self

2/10

Poor

04 Mar 2026

Kyle

Only room available had a broken door and I had to find another hotel.

2/10

Poor

03 Mar 2026

Beverly

I booked a king room and ended up in a two full size bedroom. The room wasn’t clean when we got there at around 10 pm so we had to wait for it to be cleaned. The floors were still dirty even though the bed appeared cleaned. The entry light and the bathroom lights didn’t work, however the entry way light came on at around 2 in the morning. The sink faucet came off into my hand when I tried pulling it up. There was a lot of identifying noises in the room throughout the night. The floor was flooded in the morning when we woke up at around 6:30 am. This was the worst hotel we have ever stayed in!!!!! After speaking with the desk clerk at around 7:30 upon leaving he stated he would refund my credit card for the full amount, however that has not been done. After speaking with the hotel staff this morning they stated that they had refunded the funds but hotel.com would actually be the one issuing the refunded.

Partner

4/10

Poor

02 Mar 2026

John

Parking was easy. The motel isn’t in very good shape. It only cost $50 bucks per night but the condition is not accurately depicted in their photos.

2/10

Poor

02 Mar 2026

Brandy

Did not even check in. Drove around the building a couple times and the condition was completely different than pictures on line. Found another hotel.

Pet

6/10

Pleasant

02 Mar 2026

robin

The room needed to be updated due to dirty walls and mold in one

Self

2/10

Poor

28 Feb 2026

Kimberley

Nothing! It's a flop house for addicts and probably has a meth lab. That picture of the foyer is false advertising. The coffee thermoses were coated in dust. There was no toilet paper and when I went to the disgusting office he handed me two unwrapped rolls and didn't apologize. There's a bare light bulb hanging abobe the sink.The TV had been smashed and the mirror over the sink was gone with only a dangling light bulb over it. No blankets. Disgusting tub. I slept in my clothes on top of the top sheet with a knife and bear spray at hand. The whole place was scary.The dog park was full of dog poop and no bags. I will never stay at a Red Roof Inn again. This one should be condemned and razed.

2/10

Poor

27 Feb 2026

Matthew

We were there 5 nights, not one time was our room cleaned although the expedia ad said they do daily housekeeping. Beds looked slept in when we arrived. They do the bare minimum.

2/10

Poor

27 Feb 2026

Kristin

The room was disgusting. Bedspread had stains, the phone cord was cut, the bathtub was stained dirty, showerhead had a film on it, and there were holes in the walls. There was also only 2 pillows for 2 beds/4 people, one set of towels, and a half a roll of toilet paper.
We didn’t stay longer than 10 minutes.
Hotels.com customer service phone wait was over two hours. I will be disputing yhe charge!

Friends_and_family Family

2/10

Poor

26 Feb 2026

Mary

He asked if I wanted to check out the room before completing the reservation. He said that if I chose not to stay, that we would not be charged . We chose to stay elsewhere as it was dirty and under construction. We were told we would not be charged and we were!!

Partner

2/10

Poor

17 Feb 2026

Eric

No hot water,no TV. Staff was not helpful, don't care, attitude.

4/10

Poor

02 Feb 2026

Debbie

Sheets were dirty, refrigerator would not close, could not find remote for TV. Ended up not even staying!

Business_and_leisure

2/10

Poor

31 Jan 2026

Kelly

Checked in, went to room to find both bed blankets covered in stains, no working heat in the room, plastic bags over smoke detector, and a fist hole in bathroom door. Went to front desk after multiple attempts calling and no answer just to find the woman on her personal phone instead of answering property phone. Told her the room conditions were unacceptable she didn't even offer to come look or show any interest. Just gave me a different room key and said walk back down and let her know if that room is ok. Tried calling desk multiple times again and no answer or concern

Business_and_leisure Family_with_children

2/10

Poor

30 Jan 2026

Jesse

The floots were dirty, the tub had black hair in it. The lampshade was cracked and broken, the remote for the tv didnt work, there was no shampoo, the microwave had caked on food on the door.

Partner

2/10

Poor

18 Jan 2026

SANDRA

I was very uncomfortable during my stay.

10/10

Exceptional

15 Jan 2026

Chase

Great stay

Business_and_leisure

10/10

Exceptional

15 Jan 2026

Linda

I was a little late checking out. Professional service

2/10

Poor

15 Jan 2026

Naomi

very disgusting

Leisure Self

8/10

Excellent

10 Jan 2026

Latrell

Everything good no complaints

Partner

2/10

Poor

28 Dec 2025

Carrie

The grounds of the hotel were full of litter and pet waste. The television did not work. It was plugged in to a loose outlet without a cover that was dangling out of the wall. Definitely a fire/electrical hazard. The bathroom clearly had severe water damage around the tub area, and the tub itself was stained and appeared to be not clean. The cops showed up (5 cars) with lights and sirens and dogs. At 3:30-4:00am a very long man and woman went down the row of doors pounding repeatedly on each one. I did not feel safe.

2/10

Poor

24 Dec 2025

Craig

The room was horrific. I requested a change whe the first room bedding had stains and a broken vanity light. The 2nd room was not much better but I was there for 1 night so I tolerated it.

Business Self

2/10

Poor

21 Dec 2025

Bethan

The first room we were given the lights didn't work and it wreaked of cigarette smoke. The second room smelled like so much cleaner over cigarette smoke it was rough as well. The room was set to 85 and took all night to cool off even with freezing temperatures outside. To add to the stay the pillow cases were dirty. There was only one towel which was also visibly soiled. Then there was a loud speaker making announcements all night outside. Think this was the worst hotel I've stayed at in 40 years. In the early 2000s I stayed at a lot of Red Roof Inn through PA and NY and this was not what I remember. It's got the feel of a by the hour motel. But the staff was really kind!

Leisure Pet

2/10

Poor

20 Dec 2025

Ashton

First room was nasty - sticky spots all over the floor, dirty beds, dirty towels.
The 2nd room wasn't much better. The towels were not cleaned and I had someone else's hair stuck to me after drying off with one. The tv didn't work. It was a non-smoking room and smelled like someone had just smoked a pack of cigarettes in there. Absolutely disgusting.

Leisure Pet

8/10

Excellent

11 Dec 2025

Sara

Friendly, and helpful staff

4/10

Poor

27 Nov 2025

Larry

Manager on duty was very nice and accommodating. That was not the issue. The room was not up to par even for the low cost it was. The bed spread was stained and very dirty looking. The pillow cases had dog hair under them and hair on the sheets. The light above the sink did not work. The toilet seat was dirty and chipped. First room was supposed to be “non-smoking” but it definitely wasn’t so we’re t to a second room. Even though it was a “non-smoking” room, the smell was better but only “masked” with air freshener or something because when it faded, the room had the smoke smell too. It was so unclean that we ended up leaving and not staying the night at all.

2/10

Poor

23 Nov 2025

Rhett

It had been a few years since I was there last but needed a night before an early-morning flight. Now it’s a total trash heap. First room had no chair. Second room had no light in the bathroom and HVAC unit didn’t work, no remote for TV. I left with a refund. Will never go there again. It’s a slum and a disgrace.

Self

2/10

Poor

22 Nov 2025

Troy Lynn

We were unable to stay. They did not have the room I originally booked. The front desk insisted I booked a smoking room with one large bed intead of the non smoking room with two double beds even after I showed my reservation confirmation. The front desk said they refunded me, but it was to a MasterCard not a Visa and not even the correct amount. Supposedly refunded for $58 and I paid $70.

Friends_and_family Family

2/10

Poor

20 Nov 2025

Tracy

DIRTY

Leisure Partner

6/10

Pleasant

20 Nov 2025

Roger

My stay was good. It wasn't a 5 star hotel but I didn't expect that. It was close to a meeting I had downtown and the location was perfect.The staff was very welcoming and the room was clean. Everything I needed for the evening. Will stay there again when I have future meetings downtown. Thanks

Business Self

4/10

Poor

19 Nov 2025

Jonathon

The comforter had stains on it , the coffee pot didn't have a place to put the coffee pod in to brew, and there was only a few squares of toilet paper on it with no back up.

Partner

2/10

Poor

17 Nov 2025

Sanya

We stayed in room 213 at Red Roof Inn in Columbia Missouri. The room felt very neglected and unsafe. The sink faucet leaked on the counter and under the vanity. The vanity was broken and laying under the sink in two pieces. There was an open hole in the wall just feet from the water on the floor with an exposed wire. The bath had hairs in it, so none of us felt safe to use it. The swing lock on the door didn’t have a locking mechanism severely compromising the safety of the room. We encountered bugs, burn holes in sheets and coverlet. Both beds were missing the middle blanket. Only two towels were left for three people staying in a four person room. One hand towel and zero wash clothes. The AC made such a loud noise that we didn’t use it. Room was dirty. I have photos available. Staff was friendly.

Leisure Family

2/10

Poor

15 Nov 2025

Selvapriya

The first room we got had no pillows, and there was a water leak near the desk. Some drunk person was knocking at the door. Someone from the staff came and talked to that person. The area is not quite safe.

Business Family

6/10

Pleasant

14 Nov 2025

James

Nothing inherently wrong with paying for a $70 a night hotel, but it was older, the heater didn’t work right and I didn’t have time to tell them so they didn’t have a chance to fix it… But it’s fine knowing that it is a no-frills clean room

10/10

Exceptional

14 Nov 2025

NICKETA

Friendly staff

2/10

Poor

12 Nov 2025

Sean

The room was not cleaned at all. We arrived late in the evening and was told that's the only available room. After complaining, we were given another room. This room only had one working light over the sink. The bathroom and main lights were out. A/C unit didn't work. Towels looked used. We were stuck because other hotels were booked. Customer service was horrible.

Friends_and_family Family

2/10

Poor

11 Nov 2025

John

It was the most disgusting place I’ve ever been. Fly paper in the room, burn holes in the sheets and blanket, yellow stains on towels, an ac unit that was removed leaving a big hole in the wall to outside.

Self

2/10

Poor

10 Nov 2025

Lorie

Dirty sheets on bed, dirty property in unsafe part of town. It was gross. Never even stayed because felt unsafe for single woman to be alone.

2/10

Poor

10 Nov 2025

Mary

I've never been so dissapointed in a hotel as I was with this stay. I expected the bare minimum as it's a Red Roof, but to have the phone cable cut, a hole in the bathroom door, the fan in the bathroom to have it's cover just hanging there and no toilet paper! Let's just say that will be the last time I try and save money!

4/10

Poor

09 Nov 2025

Alex

Staff was friendly

Partner

2/10

Poor

09 Nov 2025

Robb

This was a disaster. Filthy. Unsafe

Friends_and_family Friends