Hampton Inn Troy

10/10

Exceptional

23 Apr 2026

Melissa

They have very clean rooms the cleaning the cleaning people are really nice and their breakfast is really out of this world for everything that you get that comes with the buffet I never tried their laundry the staff at the front is really nice the managers really nice

Self

10/10

Exceptional

14 Apr 2026

Mary

Staff were friendly and helpful. Room was clean and comfortable. Breakfast was fresh! Really like this hotel. There is coffee/tea and hot cocoa 24/7 so it was nice to be able to go down to the dining room and sit down with a cup of tea in the evening.

Partner

4/10

Poor

12 Apr 2026

Warren

Room doors SLAM shut very HARD — can hear them above you, as well as in your own hallway. ANNOYING.

I booked 2 nights. Tried several times — days ahead — to cancel 2nd night. WOULD NOT LET ME CANCEL 2ND NIGHT.

Partner

8/10

Excellent

04 Apr 2026

Jennifer

The pool water was very cloudy and they ran out of towels. Other than that our stay was nice. Big clean rooms and friendly staff! Walking distance to many nice restaurants.

Family_with_children

10/10

Exceptional

29 Mar 2026

Melissa

The Hamptons have always been my favorite I used to go to the one in Clinton township and it was the most cleanest the cleanest hotel room in world and the most comfortable and I kept going there and when I can move to Troy I started going to this morning Troy and it is really nice

Self

4/10

Poor

25 Mar 2026

Ray

I hadad to repair TV, water pressure low, bed saggy, breakfast apple juice old and frothy, toilet paper awful, (very thin), toilet only flushes if the handle is held do for a while, elevator ancient

Self

2/10

Poor

23 Mar 2026

Pretty

Room service was lousy bed was not clean

Friends

10/10

Exceptional

22 Mar 2026

Mary

Clean room, pleasant staff, good breakfast

10/10

Exceptional

22 Mar 2026

DeAnna

Our room was very comfortable, and clean. I loved having the snacks available to grab and having breakfast available was great and they had a great selection.

Partner

10/10

Exceptional

22 Mar 2026

Mary

Friendly staff and comfortable room. Breakfast was good too.

Partner

10/10

Exceptional

20 Mar 2026

melissa

Yes wonderful and clean and

Self

10/10

Exceptional

15 Mar 2026

Nicole

It was a beautiful hotel the kids and I really enjoyed

8/10

Excellent

09 Mar 2026

Michelle

Nice, clean place to stay.

Family_with_children

6/10

Pleasant

02 Mar 2026

Brian Lewis

Shower curtains had black mold all on the bottom about 6 inches all the way across the bottom it was pretty dirty ironing boards were to small and filthy breakfast was good staff friendly

Self

10/10

Exceptional

02 Mar 2026

Nanette

The staff were great. Very personable and shared info on the locale and nearby eateries. This is our second stay, and will definitely return with our next trip to the D!

Family

10/10

Exceptional

27 Feb 2026

Tom

Clean room, decent breakfast

6/10

Pleasant

27 Feb 2026

Jeff

Staff was great. Room was clean. Could have done without the fire alarm going off at 7:00am

Family

10/10

Exceptional

20 Feb 2026

Demond

Yes

Partner

10/10

Exceptional

15 Feb 2026

Kimmarie

Everything was great. Clean and respectful environment. Close to everything that I needed. Breakfast was great just wish there were two choices of meats. lol. I will definitely be staying with them again

Self

8/10

Excellent

15 Feb 2026

Angela

Amenities

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Alexander

Room was clean and quiet, perfect for a night's rest

Business

10/10

Exceptional

02 Feb 2026

Peter

Yes...
The experience was fantastic!

Friends_and_family Family

10/10

Exceptional

28 Jan 2026

Charissa

We got a room where the heater was broken, and the entry door did not lock. The staff was nice and kind enough to give us another room that looked exactly like what we had which was also an accesible room. The room was spacious, the bed mattress was soft, the bathroom was clean and spacious. The breakfast was good. My overall stay was excellent. I would recommend this place if you're in the area. Thanks, Hilton!

Leisure Family

6/10

Pleasant

26 Jan 2026

Parvinder

Room in good condition but no welcome drinks for guests even not a water bottle

2/10

Poor

19 Jan 2026

Robert

Constant noise in the hallway due to children running up & down the hall. Noise/banging from the room adjacent to ours.

The breakfast \"buffett\" was not. There were no scrambled eggs or breakfast potatoes and the coffee did not taste remotely good. Cold/greasy sausage links did not help at all.

The room was excessively hot, 77 degrees, despite having the t-stat set at 68 degrees.

8/10

Excellent

08 Jan 2026

Sungwook

Room

8/10

Excellent

24 Dec 2025

Jakeeah

Clean room, polite staff

10/10

Exceptional

07 Dec 2025

Margaret

Good coffee, nice room and friendly staff

6/10

Pleasant

06 Dec 2025

Ashraf

The rooms are decent and staff is helpful but breakfast sucks.

Business

10/10

Exceptional

06 Dec 2025

Susan

Very convenience location. Great for our one night stay. Staff was friendly.

Leisure Family

10/10

Exceptional

01 Dec 2025

Sarmad

Good clean place, nice and helpful staff. Good location.

Leisure Family

10/10

Exceptional

30 Nov 2025

Andrea

Great customer service

Partner

10/10

Exceptional

28 Nov 2025

Ronald

Perfect

8/10

Excellent

12 Nov 2025

Stiliana

Every thing was fine other than at check in they did not want to give us specific room be booked. It was three of us a senior and a teenager so I booked a room with 2 queen beds and they wanted to put us in a one king bed. After insisting that I did book specifically a 2 queen beds room and requesting that type of room it finally after 30 min somehow they found one room with 2 queen beds. Other than that all was great.

Leisure Family_with_children

8/10

Excellent

10 Nov 2025

Bernadette

Yes

Leisure

10/10

Exceptional

03 Nov 2025

Mae

Quick and friendly check in, clean room, and great location with many restaurants close by

Business

10/10

Exceptional

03 Nov 2025

Sharon

Welcoming staff and clean rooms!

Leisure Family

10/10

Exceptional

27 Oct 2025

Olajuan

.

10/10

Exceptional

23 Oct 2025

Robert

Woman at front desk and staff found my laptop on cart and saved me from losing a valuable computer.

Business_and_leisure Family

10/10

Exceptional

12 Oct 2025

danielle

Staff was like family!

Leisure Family

8/10

Excellent

06 Oct 2025

Debra

It was ok nothing outstanding

Self

10/10

Exceptional

28 Sep 2025

Diaverisha

Absolute best stay. Very roomy very clean they even gave me a crib for my 10 month old baby. 5 stars

Family_with_children

10/10

Exceptional

28 Sep 2025

carlisa

I frequently visit this location and it never disappoints me. My honeycomb hideout. I love the hot tub

10/10

Exceptional

23 Sep 2025

Thomas

Clean

10/10

Exceptional

24 Aug 2025

Verified traveler

Room and breakfast were great. Pillows were too soft, not comfortable

Friends_and_family Family

10/10

Exceptional

19 Aug 2025

Ann

Very pleased with accommodations, had some accommodations to ‘extend’ checkout for those reserving directly with Hotel... will stay there again.

Self

10/10

Exceptional

16 Aug 2025

Linda

Great hotel! Very clean. breakfast had many options.. Only issue I had was, I was awake all night due to I have an issue sleeping anywhere else except my own bed.. Next time I'll make sure to bring something for that!!

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Cici

We would stay here again.

Leisure Partner

10/10

Exceptional

04 Aug 2025

Taylor

NO Complaints

Will stay here every time i visit the city. And next time I'll make sure to check out the pool and jacuzzi which stays open until 11pm!!!! And breakfast is from 6 to 10am but i missed that too lol AND check out is at noon!!!!!! LOVE IT HERE!!!!!!

Partner

10/10

Exceptional

28 Jul 2025

Shameka

My favorite place to stay when I’m in town. The restaurant options are endless.

The staff is always so accommodating and polite.

Business_and_leisure Self

10/10

Exceptional

26 Jul 2025

Brittanee

Great place to stay

Leisure

4/10

Poor

07 Jul 2025

yan

Not good service

10/10

Exceptional

19 Jun 2025

Ann

Convenient location

Leisure Partner

8/10

Excellent

13 Jun 2025

HEATHER

This was a really nice property. Heather at the front desk was amazing. The pool and jacuzzi were nice. Jacuzzi could have been a little bit hotter. The breakfast was good. The guy that checked us in was great, sorry forgot his name. Laundry facilities were nice. Easily accessible to lots of different restaurants. I did request a late checkout so I can work for my computer in our room. My husband had training right down the street and was getting out between 3:00 and 4:00. I was hoping for that. The two people at the front desk only allowed me to check out at 1pm, stating the hotel was sold out. I know it wasn't and they were just renovating rooms. I ended up just waking up 3 hours early so I can get work done on my computer since I couldn't be in the hotel room past 1pm. It ended up working out. Overall, it was a very nice property and we would stay there again.

Business_and_leisure Partner

10/10

Exceptional

12 Jun 2025

Troy

Nice and clean.

Leisure Family

6/10

Pleasant

25 May 2025

Jacqueline

I like that they had rooms to accommodate a family of five. I like the location. It was quiet. I didn't like the room I was in it was right above the pool so our room was very musty smelling. Not very clean Dead bug on the bathroom floor. No toilet paper on the toilet paper roll so I had to grab one and the only one that was available. When we were folding out the sofa bed we found Tootsie rolls and Tootsie roll wrappers under the cushions. I've had better Continental breakfast. Just expecting a little bit more for what we paid for one night. Would go back to the area but probably find a different hotel room next time.

Leisure Family

8/10

Excellent

20 May 2025

Kent

It was a good stay

Business Partner

10/10

Exceptional

19 May 2025

Nicklas

Great service at check-in and very friendly at all hours of the day. The gentlemen working Sunday May 18th around 5:30PM was great and very helpful. Breakfast was amazing.

Friends_and_family Family

2/10

Poor

07 May 2025

Yang

A Deeply Disappointing Stay (Incomplete Review - Character Limit).
As a family of three with extensive domestic and international hotel experience, we were shocked to encounter what ranks as our worst hotel stay to date at this Hampton Inn property.
Day 1: Immediate Red Flags Upon Arrival
After a grueling 14-hour flight, we arrived exhausted only to face:
A room missing the advertised bathtub (critical for our toddler's bathing needs)
No prior disclosure about this amenity discrepancy during check-in
An overpowering chemical odor in our replacement room (later revealed to be bleach)
Day 3: Cascading Service Failures
1. Key Malfunction:
Key card failures at both side entrance and room door
Required 2 trips to front desk for resolution
Left standing outside with sleeping child for extended period
2. Housekeeping:
Room not serviced despite promised full cleaning
60+ minute wait with no staff appearance
Dismissive front desk interaction when scheduling next cleaning
Day 4: The housekeeping \"service\" we received:
✓ Towels replaced
✗ Hairs in bathtub
✗ Unclean toilet/sink
✗ Unvacuumed carpets
✗ Unchanged bedsheets (with visible food crumbs)
- Forced to change sheets ourselves after staff redirect
Day 5: Inadequate Resolution Attempts
Management intervention brought:
Room change due to odor
Hollow promise of Hilton points compensation (irrelevant for third-party bookers)
Noisy neighbors disrupting sleep until 10:30pm despite multiple complaints

Leisure Family_with_children

10/10

Exceptional

29 Apr 2025

Maureen

Nice hotel.

Business Self

10/10

Exceptional

14 Apr 2025

Yong

Ok

10/10

Exceptional

12 Apr 2025

Erica

The staff was very friendly. A wall in our room had a bunch of stains on it and something spilled down it. There was what appeared to be a cigarette burn on the nightstand.

Leisure

4/10

Poor

08 Apr 2025

Loretta

I booked this place because of the hot tub and pool. I was not told when we checked in that it was broken. The pool and hot tub were very cloudy and likely unsafe to go into. The jets on the hot tub were broken. The staff apologized but said that since i booked third party there was nothing they could do for me.

Leisure Family

10/10

Exceptional

29 Mar 2025

Desiree

Very nice and affordable

Leisure Friends

10/10

Exceptional

23 Mar 2025

Cody

Comforting Hampton

My stay was wonderful m! The staff was great, and even texted me which is really convenient, that if needed anything just let them know and wished me a goodnight! Room was a 10/10 and the hotel itself was just clean and comfortable all together. Recommended for anyone in my opinion! Not to expensive and very clean / comfortable are hard to find under $200! 👌

Partner

8/10

Excellent

20 Mar 2025

robert

My experience

Too much noise from kids running around in the hallways.

Business

2/10

Poor

18 Mar 2025

Tamara

We stay here quite often. This visit was very unpleasant. Upon arrival as we checked in , it looked like a youth hockey team set up. So noisy and obnoxious. Children running freely around the hotel , up and down our halls .Unsupervised by parents. Room too light. Curtains didn't shut all the way. Every time we needed to flush toilet, we had to remove toilet lid and stick our hands in water and pull chain to flush.Arrived to our room on 3rd evening, and we stopped at front desk. We were told we were checked out of our room.Thank goodness our personal items were still there . On a positive note, the young man working at the front desk went above and beyond to try and fix every problem. He was wonderful and none of the problems were his fault.

Leisure Family

10/10

Exceptional

06 Mar 2025

Brittany

.

10/10

Exceptional

05 Mar 2025

Kirsten

beautiful, quiet and clean. Heather at the front desk was extremely friendly

Business Family

2/10

Poor

02 Feb 2025

Jonathan

We switched a few rooms and ended up cut our loses. All the dinette rooms had a strong male musk, almost b.o. scent. We didn’t even spend the night knowing we will not be able to stand the room.

Since it’s non refundable through Expedia, we didn’t bother arguing with the front desk since it would be outside of their control.

Leisure Partner

10/10

Exceptional

26 Jan 2025

Stacey

Bed was fantastic, nice large room, room to move around. Couch was comfy (didn’t use the pull out so can’t comment on that). Bathroom was large and well maintained. Nice breakfast options.

Leisure

10/10

Exceptional

25 Jan 2025

danila

Great place to stay!

Business

10/10

Exceptional

16 Jan 2025

Pam

I would highly recommend this property ! Large pool.very very clean rooms and property as a whole! Breakfast had something for everyone! Coffee 24 hours! Close dining that had something for everyone. Close to hospitals and they give a pretty sizable medical discount! be going back with my family!

Business Family

10/10

Exceptional

12 Jan 2025

JACEK

Everything was as it should be

Leisure Family

10/10

Exceptional

06 Jan 2025

Sharon

This is the 2nd time in 4 weeks that we have stayed at this Hampton Inn. The rooms are very nice, clean, and the beds are comfortable.

Leisure Family

8/10

Excellent

05 Jan 2025

Amy

Nice hotel but cold

We’ve enjoyed our stay. Only complaint is that the property is cold. Had a hard time getting our room to a comfortable temperature. The breakfast room was very cold’s…we sat on a bench along the front wall and we could actually feel the cold air coming thru the wall

Partner

8/10

Excellent

01 Jan 2025

Jason

Love staying here and the staff are great

Business_and_leisure Family

10/10

Exceptional

01 Jan 2025

Carrie

Quiet, clean, friendly!

Friends_and_family Family

8/10

Excellent

08 Dec 2024

scott

I like the location

Leisure Friends

10/10

Exceptional

17 Oct 2024

Ricky

Very nice and comfortable hotel, shower, pillows, bed, etc. I stayed for a quick overnight stay since I had a very early flight, I chose to stay across from DTW.

Business Self

10/10

Exceptional

16 Oct 2024

Lilly

I wanted to express our thanks to the staff at the front desk especially Jason for being so kind to us during our visit to Detroit for the Memorial Service of our son. He did everything to accommodate us at this difficult time.

4/10

Poor

14 Oct 2024

Amanda

The bathtub backed up and wouldnt drain. No hot water for over 5 minutes.
I woke in the morning with bed bug bites on my legs

Leisure Self

8/10

Excellent

10 Oct 2024

Kirk

Easy in and out.

Business Self

10/10

Exceptional

06 Oct 2024

Sharon

Super clean, terrific breakfast, and wonderful staff!

Leisure Family

8/10

Excellent

23 Sep 2024

Anthony

.

Business

10/10

Exceptional

11 Sep 2024

Emma

Good

10/10

Exceptional

04 Sep 2024

ali

Highly recommend this place , beyond amazing

Business_and_leisure Family_with_children

8/10

Excellent

03 Sep 2024

Tracy

The staff could not find our reservations. When we finally got our rooms situated my mothers room had 1 king size bed that should have been 2 doubles. We ended up having to give up our room to them (which had 2 beds) because they said there were no rooms available. They said they had upgraded my mothers room to a king size bed but they had 3 people in the room so that was not going to work. So we had to give up our room and 1 person had to sleep on the couch. Not as comfortable. Air conditioner was very loud. All in all still a nice place.

10/10

Exceptional

02 Sep 2024

Carla

N

Leisure Family

10/10

Exceptional

31 Aug 2024

Nicole

Overall great stay but the room smelled like armpit BO :-/

Leisure Partner

10/10

Exceptional

21 Aug 2024

Alexander

na

Leisure Family

10/10

Exceptional

19 Aug 2024

Joseph

A pleasurable stay in Troy

Very consistent hotel . Well managed. 3rd time here over the last 5 years

Friends_and_family Friends

10/10

Exceptional

15 Aug 2024

Thomas

Great place

Business Self

6/10

Pleasant

15 Aug 2024

Nicholas

This property seems to be getting a bit dated.
The hot tub was not working in the pool, clock on the wall was also not working in pool area and it must of been over 100 degrees in that area with no air circulation whatsoever.

We had no hot breakfast the first morning for some reason and we had to ask attendant for coffee at 7 am. The large carafe was empty, the attendant was wearing ear buds so we had to ask her 3 times for coffee.

And a carryover from Covid days room was not cleaned on our 2 night stay I guess this is a cost cutting measure but prices do not reflect this that for sure.

I think the best part about this hotel in the area.

Leisure Family_with_children

2/10

Poor

13 Aug 2024

Tiffany

The rooms smell horrible and are in dire need of a deep cleaning. The carpets give off a musty smell that is nearly impossible to mask or overcome.

Business Self

6/10

Pleasant

07 Aug 2024

Verified traveler

The hotel was good value for money and in a great location for us. We have stayed here before. This time the room was musty- probably from the air conditioner/ heat unit. So much so we had to air and wash everything to remove the odour when we got home. Three days later and belonging are still airing. Have had this issue with Hampton before. It’s like the unit ages out or can’t be cleaned.

Partner

8/10

Excellent

30 Jul 2024

jennifer

Very noisy unfortunately. The staff did their best to accommodate so I didn’t want to mark down for that. The staff were all great. The room was very clean and easy for my disabled daughter to navigate.

4/10

Poor

28 Jul 2024

Melody C

It was a horrible experience I thought I was in a doggy hotel could not rest dogs barking all night neighbor turn tv up to drown out the dogs allergies on high alert due to dogs
Need one floor for animal

Friends_and_family Family

10/10

Exceptional

20 Jul 2024

Marsha

Was a wonderful stay! Clean, comfortable and accommodating. The staff were all very helpful and friendly. Would definitely come back to this hotel.

Leisure Family_with_children

4/10

Poor

15 Jul 2024

Digs

Beds were very comfortable and room was clean but had a very bad odor of cumin that was extremely strong. The front desk was very accommodating and sprayed the room and air conditioner filter while we went to dinner, but it wasn’t enough to mask the smell. Coming back into the room or coming out of the shower, the smell was prominent.

Leisure Partner