Sudu Araliya Polonnaruwa

4/10

Poor

07 Jan 2026

Ben

It looks promising in places, but sadly the whole place smelled damp when we visited.

10/10

Exceptional

13 Oct 2025

Dilan

Great hotel nice staff friendly and helpful!

Will return again for sure!

Highly recommended!

Leisure Partner

10/10

Exceptional

12 Oct 2025

Dilan

Great hotel! Excellent staff and easily the best hotel in Polonnaruwa. Will be back!

Leisure Partner

10/10

Exceptional

25 Jul 2025

Nethika

Nice Hotel

Nice place. Better than the pictures

Friends_and_family Friends

10/10

Exceptional

08 Jul 2025

Verified traveler

Excellent location

Excellent location. Great staff
Catered to our needs with care.

Friends_and_family Family

8/10

Excellent

24 Jan 2024

Rajeev

Nice quiet place near a lake

Leisure Family

10/10

Exceptional

10 Oct 2023

Ian

Great Hotel great Staff

Great staff and fab hotel. Nothing was too much trouble

Friends_and_family Friends

8/10

Excellent

01 Dec 2019

Verified traveler

Beautiful property. Air conditioning is okay. Dinner is very good.

Leisure Family

2/10

Poor

19 Mar 2018

Alexandra

Poor value and limited (not good) food choice!

The hotel looked promising upon arrival, with a big open reception housing many elephants. However, the 'hot' buffet food was cool, the salads were warm, the breakfast fruit juice dispensers were dirty with lots of fruit flies evident. The range of food was 95% spicy and not geared for western tastes. The shower gave only cold water. We were woken with maintenance drilling at 7.45am.Not that close to Kaudella NP. It was not all bad though...there was a good view of the lake and monkeys in the close by trees. Massage excellent value, but Hotel Not good value at £67 half board; beers were also expensive at around 750 Rs for 625ml bottle.

Partner

6/10

Pleasant

20 Feb 2018

Suku

Beautiful surroundings; pity about the condition

Very convenient base for visiting Polonnaruwa sights. Beautiful surroundings and well kept grounds, Can't say that about the condition of the rooms ..... but they were adequate for a 1 night stay.
Restaurant seemed to cater to large tour groups.

2/10

Poor

13 Dec 2017

Verified traveler

Very disappointed.

Have to change 3times room. Booked for lake view. At the end got nothing. Toilet & shower was dirty. Bed was with poky springs.
Only the staffs are good & friendly.

Partner

6/10

Pleasant

22 Nov 2017

Kim

I chose this hotel because it said all rooms with lake view. Mine was facing a field with a tiny view of the lake at the corner.
I requested for high floor but got the 1st floor. According to the reception, all rooms fully booked, but during dinner, there were only about 12 people. The car park had only 6 vehicles.
Room is big. Tv small with wires exposed. The lights are of 2 colours, warm and white; looks like they ran out of the same colour lights.
Hotel under renovation.
Bathroom - a yucky smell coming from the drain near the washbasin. After pouring water into it and leaving the extractor fan on, the smell dissipated. No shower gel. Nice hot water.
Electric power was interrupted a few times which stopped the A/C.
Wifi is out of range in the end rooms. Even then, wifi does not automatically connects when in range.
Dinner buffet quite a good spread. The French onion soup and kottu were good.
Flies in the open restaurant.
Sprawling grounds - good for kids to run around. There were big red ants though.
A good size Swimming pool.
The back of the hotel faces the lake and one can see elephants and buffaloes in the distance. Peaceful.
Some staff have Pinkerton Syndrome.

10/10

Exceptional

18 Nov 2017

Verified traveler

Very nice hotel with great view

This hotel located on center of the historical site. All places are in waking distance. Hotel staff were very helpful and friendly. Even chef offered to prepare a special meal for kid without any additional fee.

Family

6/10

Pleasant

16 Sep 2017

Carol

Nice place to spend a day ir two.

I have to say we were a little disappointed with our stay. The website stated that the hotel had 5 restaurants and several pools. The hotel had only one restaurant, which served a variety of cuisines, and the food was very nice, but we expected to have a variety of places to try, not just one! Also, there was only one pool and a childrens small pool. Very nice pool, but again, only one! Please be more careful with how you advertise accommodation.
The staff really make the place....without thir efforts it would not be a pleasant stay, so they are to be commended.

8/10

Excellent

03 Sep 2017

Adrian

Great hotel with small improvements needed

Great location and excellent staff. Only let down was lack of housekeeping which had to be requested in the evening. Also tea and coffee facilities were provided with a UK plug but no adaptor, could only use as we had an adaptor. Breakfast was fantastic buffet and pool excellent.

Partner

8/10

Excellent

15 May 2017

Maha

Very Nice place by The Lake

Very quite and serene

Partner

10/10

Exceptional

01 May 2017

Verified traveler

Calm place to stay

First of all thank you very much hotel staff.they are very friendly always they are with smiling face. Manager mr.vijitha is really friendly.this hotel is nice to stay.

8/10

Excellent

07 Mar 2017

Verified traveler

Excellent hotel location with pool and garden

Excellent hotel location with stunning pool and gardens on the lake and good walk from the hotel. Our only downside is that the hotel is accommodating large groups and is proposing breakfast and dinner buffets which are only proposing very basic food (and there is no other nearby alternative option).

Partner

10/10

Exceptional

21 Jan 2017

Tania

Very pleasant hotel

We stayed five-nights at Sudu Araliya Hotel in a deluxe room with lake views. First I will mention the issues we encountered. They are:
•Pipes leak when draining a full basin
•Problems with shower drain, causing shower to overflow
•Several light bulbs blown
•Dodgy kettle with warped lid
•Room safe not secured to wall or anything. Can be carried off.
•Light switches in awkward position, between 2 beds

Now for the positives:
•Every single staff member we encountered was absolutely amazing. They were polite, friendly, welcoming, and treated us with such respect. This made our stay at this hotel very pleasant indeed.
•The location of the hotel was fabulous in that every evening you could see one or several Elephants across the lake. The proximity to the lake meant that sitting outside was a very peaceful and pleasant experience.
•The Sri Lankan food was very good and much appreciated. Also the Executive Chef was very accommodating and tried to please us by providing us with our requests.
•The room was cleaned very well and I am a fully cleaner.

It was a very memorable experience and a very comfortable stay and therefore we will definitely be rebooking this hotel again, when we visit Polonnaruwa.

Partner

4/10

Poor

12 Jan 2017

KT

Nice location but the place needs updating

We booked two rooms through Wotif. It was on a promotion. We got there and got two smelly rooms! The smell was coming from the bathroom. Got maintenance to have a look and the answer was that the rooms we were given haven't been used for a long time!! It seems that when you book online and if it is on promotion then you get allocated the worst rooms in the hotel. This is not the first time I noticed this in this trip to Sri Lanka. After speaking to the front desk they gave us another room. It wasn't smelly .......
I must say the staff was fantastic. They were friendly and the service was good.

6/10

Pleasant

06 Aug 2016

Michiel

Big hotel on a nice spot

Professional staf, rooms oké, breakfast poor, swimmingpool great, location close to the lake nice.

6/10

Pleasant

17 Apr 2016

Mahinda

Hotel in Polonaruwa

This Hotel is one of the largest in the area. Compared to other properties in the region this Hotel is more affordable and essentially you get what you pay for. The rooms are fairly modest but adequate. One must bear in mind that Polonnaruwa is a far away from the capital of Colombo. Considering the remote area one would not find well trained staff.

10/10

Exceptional

15 Apr 2016

Nadun

Nice hotel with lake view

Nice hotel with good staff. All of our inquiries were addressed swiftly and did their best to keep guests happy.

6/10

Pleasant

13 Apr 2016

Verified traveler

Good for budget

It might be slightly over priced but the food and fasciitis in that area is hard to find. So I would consider this hotel again if I am struggling to find another place in that area.

2/10

Poor

29 Dec 2015

GT

Run down, poor service

Please stay away from this hotel. Our room was not ready till 4, they did not provide Towels and toilet paper at the start and we had to ask a few times. The food is catered only to the local folks. The staff have no idea what they are doing. The rooms are very run down. Only positive is the dinning area and the view from there.

6/10

Pleasant

18 Sep 2025

Franky

Goede locatie, als je toekomt oogt het luxe maar de kamers zijn verouderd maar toch oke.
Alles wordt niet zo onderhouden zoals we gewoon zijn. Onze kamer had een gebroken raam en je zag dat het niet recent gebroken is. Badhanddoek rook fis en gewassen maar had een gerafeld gat erin

Leisure Partner

4/10

Poor

18 Aug 2025

guillaume

Déception

J’ai réservé cet hôtel uniquement pour la salle de sport (car en pleine préparation de courses). À mon arrivée, ils m’annoncent que la salle de sport est fermée sans motif.
La chambre est propre si l’on n’est pas regardant sur les cafards et les moisissures dans la salle de bain
La chambre est très mal insonorisée. Difficile de se reposer. Les clients et le personnel qui se parlent d’un bout à l’autre du couloir, les enfants qui hurlent dès 7h du matin!!!! Et oui l'hôtel est en partie responsable de cela. On choisit ses clients. Il n’y a pas que l’argent qui compte.
Côte petit déjeuner, c’est très cher pour un buffet. D’ailleurs les saveurs du petit déjeuner et le prix ont fait que je n’ai pas voulu tester le buffet du soir! Il y a énormément de petits restaurants tellement délicieux à proximité !!! Commandez un tuk tuk et fuyez cet endroit!
Le personnel est agréable et réactif aux demandes.
Le service de machine à laver est hors de prix comme tout le reste d’ailleurs mais le linge sens très bon quand il revient! Vérifiez bien les prix et prenez en photos la feuille qui justifie des vêtements que vous avez donné pour vérifier vos prix.
Le parc est très agréable et immense avec la vue sur le lac. Les aigles et les singes sont présents.
Une expérience en définitive fort peu agréable et c’est sans aucun regret que j ai quitté cet établissement où j’ai passé 6 nuits car tout était payé à l’avance et non remboursable (sinon je serais partit tout de suite)

Friends_and_family Family

6/10

Pleasant

25 Mar 2025

Katharina

Zimmer groß und sauber. Personal freundlich und bemüht.
Pool groß genug und sauber.
Aufzug immer noch kaputt. Dachterrasse leider wenig einladend.
Wäschereiservice absolut mangelhaft - Flecken wurden nicht entfernt, Wäsche roch nach nichts. Auf Reklamation wurden uns die noch dreckigen Teile erlassen Allerdings Frage ich mich bis heute noch, was genau das für Flecken sind. Selbst mein eigenes T-Shirt ist so verdreckt, das hätte ich sicher vorher bemerkt.
TV war kaputt, würde von meinem Mann \"repariert\". Im Beisein eines Technikers. Anschließend kamen noch. Weitere zwei Techniker, um das Problem zu lösen. Schlechte Kommunikation untereinander also.
Strand sehr klein, direkt am Hotel wegen großer Steine nicht zu nutzen, Turtle Beachbdaneben ständig überfüllt.
Essen war okay, Frühstück als Lunch Box sehr dürftig, Frühstück vor Ort aber in Ordnung und reichlich. Abends abla carte abwechslungsreich und gut, eher kleine Portionen und leider war der Salat sehr braun.
Für kurze Aufenthalte in Ordnung, für längere Aufenthalte eher nicht zu empfehlen. Dafür ist der Gesamtpreis dann auch zu teuer gewesen.

Leisure Family

8/10

Excellent

04 Mar 2025

Sylvain

Bel hotel

Hotel très beau, le service agréable, super piscine , nourriture bonne et plutot variée. Petit bémol notre salle de bain était sale les 2 jours avec une mauvaise odeur .

Partner

8/10

Excellent

03 Jan 2020

Ai

湖を眺めながら朝食が食べられた点が良かったです。お部屋はとても綺麗でしたが、バルコニーの扉をしっかりと閉めていても蚊が窓に大量に張り付いていて、幾つかが隙間から入り込んで来ていたのでその点だけ気になりました。全体的にはとても過ごしやすかったです。

Leisure Self

10/10

Exceptional

14 Feb 2019

Yoichi

湖の夕焼けが、すばらしい！

湖を上手く取り込んだリゾート的な雰囲気で、庭の散歩を楽しめる。

Partner

2/10

Poor

29 Dec 2018

Verified traveler

スイートルームに宿泊しましたが、ゴキブリが出た為、せっかくの部屋も快適に過ごす事ができませんでした。食事も値段の割においしくありませんでした。

Family

10/10

Exceptional

22 Aug 2018

André

Bel endroit

Bel établissement magnifiquement situé sur les bords du lac, grande piscine, magnifique jardin et surtout proximité d'animaux. Plusieurs fois des buffles d'eau et même des éléphants sont venus juste au bord de l'établissement. Sans même parler des innombrables oiseaux (échassiers, hérons, aigrettes...). Nous recommandons.
Seul bémol, le wifi est un peu faiblard

Family

4/10

Poor

18 Aug 2018

Verified traveler

Vergane glorie, kamers vies en erg gehorig

Hotel, ver afgelegen van het centrum, wordt veel gebruikt voor feesten en partijen die ‘s ochtends om 7.00 uur al beginnen met heel veel herrie. Focus van de accommodatie gaat uit naar deze feestelijkheden: hotelgasten moeten steeds wijken voor feesten (buffet is steeds ergens anders, soms weggestopt in vieze en verouderde ruimte). Feestgangers rond het zwembad, volledig gekleed...

Kamers zijn erg gehorig: gasten die luid roepend door de gangen lopen en keukengeluiden (kletterende borden) tot diep in de nacht.

10/10

Exceptional

18 Aug 2017

bing

在波隆纳鲁瓦完美的选择

酒店就在湖边，突突车到大路分叉口下次还是两百，到汽车站五百。酒店花园里有一棵成了精的大树，孩子们在上面钻来钻去很高兴。服务员们都很热情友好！

Family

8/10

Excellent

08 Feb 2017

PHILIPPE

Etions 7 personnes, 3 chambres.
Personnel très gentil, bon service. Avons pu dîner dehors sous les arbres au réveillon de noël, petit déjéuner dehors aussi. Très beaux buffets
Belle balade le long du lac.
Temples super

Family

8/10

Excellent

26 Jan 2017

Seiko

自然を楽しみリラックスできるホテル

湖（王が作らせた人口のため池）の横に建っていて、野鳥をたくさん見ることができました。サルが来るから『窓を開けっぱなしにしないように」何度も言われましたが、滞在中には猿は見ませんでした。湖縁りで枯れ木を拾っていたおじいさんが、身振りで「像がいる」と教えてくれました。双眼鏡やカメラの望遠レンズで観ると、湖の反対側の、ものすごく向こうの方に、親子4頭が来たり去ったりしていました。肉眼では黒いしみです。
夕食&朝食付きで予約。どちらもビュッフェスタイルでした。スパイシーなものはしっかりスパイシーでしたが、欧米風の味付けのお料理もありました。
大きいホテルなので仕方ないですが、中国人団体が泊まっていて、おそろしくうるさかったです。
アーユルベーダスパは施術士が一人しかおらず、私はあきらめましたが、全身マッサージを受けた友人は「いい香りのオイルをたっぷり使ってくれて気持ちよかった」と絶賛していました。
シャワーやトイレの設備に問題はなく、部屋も広くゆったりしていました。おすすめできるホテルです。

Family

6/10

Pleasant

30 Aug 2016

nicola

Scadente e cibo pessimo

E' un botel scadente e per bus turistici di cinesi, quindi dico tutto.
La piscina ed il parco esterno sono bellissimi.
Cibo il piu' scadente di tutto li srilanka.
Camera sporca, bagno imbarazzante, un hotel di infima categoria.

Family

6/10

Pleasant

22 Mar 2016

Kiyoshi

観光に便利

ポロンナルワ観光に便利

10/10

Exceptional

17 Mar 2016

HABIB

Très beau, mais..

Séjour dans un lieu magnifique.Parc,piscine.
Points négatifs : propreté de la chambre, personnel peu motivé,
hôtel vieillissant, ventilateur et climatisation bruyants, mais surtout aucune attention pour les voyageurs individuels,seuls comptent les groupes de voyageurs organisés.

Partner

6/10

Pleasant

23 Feb 2016

Christian

Bonne etape

obliger d'attendre le guide, loin de tout.

Partner