Crowne Plaza Bucharest

Romania , Bucharest
BUCHAREST, Poligrafiei Street, 1
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75 reviews shown

10/10

Exceptional

10 Jan 2026

Ofer

Perfect

10/10

Exceptional

05 Jan 2026

Nada

It was very good stay I love it

Leisure Family

10/10

Exceptional

24 Nov 2025

sionagh

Reception staff noted my birthday and left cake and a card in my room- such a nice gesture. Comfortable rooms , good bar and restaurant. Friendly helpful staff and lovely spa with large pool.

Leisure Family

6/10

Pleasant

31 Oct 2025

Dragos

Breakfast

Business

10/10

Exceptional

28 Oct 2025

Iona

Smooth check in

Friends_and_family Friends

10/10

Exceptional

21 Sep 2025

Liliya

Excellent in every way! Highly reccomend!

Leisure Partner

2/10

Poor

16 Sep 2025

Mitra

While the room was not cleaned properly in the last couple of days , since Sunday I started to be bitted by insect in the room so badly ! In fact I went to doctor today.

The Resturant food quality was poor.
Room was a bit noisy with sirens but could be tolerated .
The main issue is the cleanness

10/10

Exceptional

14 Sep 2025

Mallika

Excellent choice in Bucharest

Good location for congress, Friendly staff and choice of food and beverage very good. Nothing more to expect and hence 5 stars

Business

8/10

Excellent

18 Jul 2025

Gunay

Maintenance is needed

10/10

Exceptional

28 Jun 2025

Kelly

Great stay. The room was very comfortable and the staff was friendly.

Leisure Self

8/10

Excellent

27 Jun 2025

adrian

If you lose the parking ticket you pay a penalty fee.

Leisure Family

10/10

Exceptional

30 May 2025

Koby

Smiling staff with VERY helpful attitude makes the stay joyful.
Highly recommended!

Leisure Partner

10/10

Exceptional

29 Apr 2025

Julie

Great location, helpful and friendly staff

Leisure Family

8/10

Excellent

04 Apr 2025

Robert

I wish I could give a 4.5, every thing was good, slight issue I raised with staff was very efficiently and pleasantly taken care of. The desk staff, Gaberiel et ao., are 5 star, as is the pool and saunas. Definitely would go back! Great location for me!

10/10

Exceptional

07 Mar 2025

Louise

Great

10/10

Exceptional

21 Feb 2025

Stephen

Great place to stay

Great hotel, staff are always friendly. Good amenities. Very nice gym and Spa.
Rooms are comfortable and modern.

It’s a very nice hotel

Business

10/10

Exceptional

18 Jan 2025

Dan

Very nice place

Leisure Friends

10/10

Exceptional

11 Jan 2025

adrian

Great

10/10

Exceptional

02 Jan 2025

Jehu

The staff is super helpful! And we enjoyed our stay very much, also the food and drinks were excellent, we would love to stay here again

Leisure Partner

10/10

Exceptional

26 Dec 2024

adrian

All

Leisure Family

10/10

Exceptional

01 Dec 2024

Katarina

Staff was very helpful,nice gym and other amenities. Good breakfast.

Business_and_leisure Family

10/10

Exceptional

26 Oct 2024

Victor

Excellent

Great reception, comfortable room after an horrendous flight.

Friends_and_family Family

4/10

Poor

06 Aug 2024

tanja

Hotel is quite nice, with a nice spa area. The issue is that it is frequented by large groups of young footballers, who have no disregard for other people using the spa. The spa staff were not able to control them. This ruined the experience. The hotel staff offered us a snack & drink to compensate but it turns out this was literally a bowl of peanuts & water.

Business_and_leisure Family

10/10

Exceptional

04 Aug 2024

Joshua

Great place

10/10

Exceptional

28 Jul 2024

Afina

IDK

Business_and_leisure Family_with_children

6/10

Pleasant

10 Jul 2024

Helen

I would say if you are looking for somewhere that you can walk around and look around it’s not a great location for that . Not safe for a single traveller.

Also I had an item from my room taken into lost and found when I was out for the day ? No idea why but apparently they thought I left ? Odd when I booked 2 nights.
So average stay.

Food in the restaurant however was delicious and the staff were friendly.

If you need a taxi I suggest Uber only as local taxis all tried to charge different amounts for same journey .

Business Self

10/10

Exceptional

15 Jun 2024

Jake

Excellent staff and great breakfast

Leisure

10/10

Exceptional

28 Apr 2024

Canghu

very good

10/10

Exceptional

17 Apr 2024

Bianca

It is my home whenever I return to Bucharest. The entire staff goes over their standard duties to accommodate the needs for my 3-year old and I. The breakfast amazing, oakleaf salad for lunch or dinner my absolute choice number 1. Risotto yummy, the sauna soo relaxing, parking so easy and affordable. Last time the staff helped me to put my luggage in my car as my daughter was sleeping and could not leave her alone. Crowne Plaza for life! Bianca

Leisure Family_with_children

10/10

Exceptional

24 Oct 2023

Paul

Very friendly and helpfull staff

Leisure Family

10/10

Exceptional

16 Jul 2023

Bianca

My daughter and I always return to Crowne Plaza and feel at home. Everyone is catering for our needs and help us with a genuine smile. Love the bedding quality, the fruit presents, the taxi services, the body/hair wash/lotion fragrance, the amazing breakfast choices, the tasty dinners and all the staff. They all treat us amazingly and make our stay so much pleasant. Thank you, Crowne Plaza! You are our home in Romania!

Family_with_children

10/10

Exceptional

26 Jun 2023

Ricardo

Located relatively close (in between) to airport and also downtown .

10/10

Exceptional

21 May 2023

Bianca

Tasteful breakfast with personalized yummy omelettes cooked by a heartful chef who gave my daughter a rose as a present and came to our table to ensure my daughter was eating. Good bed linen, comfortable mattress, relaxing music during dinner time. Amazing front desk staff who went over the mile to help us find a solution with our transportation from a previous location to Crowne Plaza. Look forward to returning in 6 days!

Business_and_leisure Family_with_children

8/10

Excellent

19 May 2023

Verified traveler

Nice hotel in Bucharest

Everything was OK.
Costumer oriented friendly service.

Business

10/10

Exceptional

09 Sep 2022

Richard

This is an excellent hotel. It's location makes it easy to get to both the airport and the city center. It's also located within walking distance of the Romexpo, in fact they have a gate that allows guests direct easy access. The spa and the fitness center are great. The restaurant is delicious. The bed is comfortable and they quickly accommodated my request for a special pillow. The staff was universally friendly and helpful. I highly recommend this hotel.

Business_and_leisure Self

10/10

Exceptional

06 Sep 2022

Jose M

The Crowne Plaza hotel personnel service was great!

Leisure Family

10/10

Exceptional

04 Sep 2022

Virgil

Great!

Leisure Family

10/10

Exceptional

25 Aug 2022

Cristina

One of the best hotel I’ve stayed in Romania. Good location, comfortable bed, upgraded bathrooms, good restaurant & service. I will definitely go back

Leisure

10/10

Exceptional

17 Aug 2022

Shlomi

Great stay for 1 night

Great location, I wanted a hotel close to Airport and to Therme Bucharest. In addition the service in the hotel is unbelievably great, from reception, baggage and taxi service staff, pool staff and dining room staff. The hotel is in great condition, facilities are not missing, parking inside, highly recommended!

Friends_and_family Family

10/10

Exceptional

21 Jul 2022

Charbel

Nice location clean property and helpful staff

Leisure Partner

10/10

Exceptional

16 May 2022

Mihaela

Quiet and surrounded by gardens

Leisure Self

10/10

Exceptional

09 May 2022

Tolga

The hotel has been very clean and beyond my expectations. The lobby was decorated in an amazing way. The breakfast was the best we’ve seen in Romania. The variety of choices were great including the fresh made juices. The room is big enough and quite cozy too.

Friends_and_family Family

10/10

Exceptional

19 Mar 2022

Marc

A++

Very clean and comfortable vibe and will definitely recommend this property to all my family and friends

Friends_and_family Family

8/10

Excellent

16 Mar 2022

Adam

Does the job

The hotel reminds me of a night club in the 1990s. The staff are either really good or slightly below average . Big shout out for Ana who works in the restaurant, she is excellent despite her manager more interested in his phone than the customers. A big thanks to the cleaning ladies also, they were very good.

Friends_and_family Family

8/10

Excellent

23 Oct 2021

Mark

Enjoyable Stay

I had a great stay at this hotel - first the lobby is gorgeous and spacious, and reception was very helpful upon my arrival…

The rooms are clean and nice, i stayed in the junior executive suite, the large room and balcony suited me well, parts of the decor on property have a mid - late 90’s look, with that said - they’ve done their best to make the room feel modern.

The restaurant downstairs is very good, i do recommend it.

Overall i recommend this hotel, location and helpful staff makes this a place i’ll definitely stay again when in bucharest.

Business Self

10/10

Exceptional

18 Oct 2021

Bruce David

My times in Bucharest, and the Crowne were nothing less than fantastic.. I arrived there on the 24th of September and came back to the United States around the 30th of September!! I had so much fun enjoying and immersing myself in the Romanian culture of foods, people, of the local Baneasa Mall, a wonderful road trip with a new friend of mine named Mario, and as well the surprise birthday event of my times with a beautiful woman named Denisa! The hotel staff was incredible, my daily breakfasts were mouth watering (THOSE omelettes!) and my sleepovers were both relaxing and quite honestly more quiet than I expected

Leisure Self

10/10

Exceptional

07 Sep 2021

Codrin

Excellent hotel.

Leisure Family

10/10

Exceptional

13 Aug 2021

Verified traveler

Would highly recommend an outstanding hotel for your future business or leisure stay in Bucharest,Romania.
This hotel has the best possible wifi for your Zoom meetings, fantastic rooms with impeccable bedding, an excellent restaurant with a wide variety of high end items to choose from; small amenities in the room to make your stay more comfortable such as a nicely stocked minibar, a kettle with a nice selection of teas and coffee, a couple of bottles of mineral water; marvellous furniture and wall-to-wall carpet.
The staff is highly professional and knowledgeable.Additionally, it has a very convenient business corner with a working colour and black and white printer.
For after hours would highly recommend a drink at the lobby bar with a cigar cabinet to choose from, and of course, for your rest and relaxation, suggest a couple of laps in the adjacent swimming pool with a great spa to unwind after a long business day.
Overall, I would grade this hotel as the best hospitality choice in the whole of Bucharest.

Business_and_leisure Self

10/10

Exceptional

02 Aug 2021

Verified traveler

Hotel is excellent . Nice quiet location , very nice room , very clean , excellent breakfast , excellent services . my last time stayed in this hotel was 2011. i suggested as it was excellent.

Business Friends

8/10

Excellent

14 Mar 2020

Eleanor

business trip

Good hotel, convenue to for the business park

Business

10/10

Exceptional

01 Nov 2019

Verified traveler

It has a friendly atmosphere, enhanced by being low-level (only 3 storeys). Excellent conference facilities and technical support.
The hotel is quite a distance from the main city so not ideal for sight-seeing.

Business_and_leisure Partner

8/10

Excellent

21 Oct 2019

Verified traveler

It was too hot in that room

Friends_and_family Family

8/10

Excellent

22 Sep 2019

Verified traveler

Smaller hotel, nice amenities, very helpful staff. A bit far from the centre of the city, closer to the airport

Friends_and_family Family

10/10

Exceptional

27 Aug 2019

Verified traveler

Near Hop on Hop off City tour. Easy to get to city centre & airport. Clean, tidy & quiet

Leisure Family

8/10

Excellent

16 Aug 2019

Verified traveler

I liked pretty much everything! Attentive staff and clean rooms!
P. S. BTW the burger was good! :)

Leisure Self

10/10

Exceptional

26 Jun 2019

Edward

Place to work and relax

Great place, the best gym I’ve seen in a hotel. Amazing pool sauna and jacuzzi outdoor.

10/10

Exceptional

06 May 2019

Verified traveler

We like the spa services, the breakfast, the room, the bar service, the receptionists and the personell in general. Everything.

Leisure Partner

8/10

Excellent

16 Feb 2019

Nilgün

comfortable

St-d room is comfortable and delicious breakfast at restaurant. In addition, having the spa availability is a plus.

10/10

Exceptional

06 Feb 2019

Chris

Super hotel

A lot of work is in progress but this did not stop the hotel being as friendly and professional as seen in my past visits. It is always a pleasure to stay here

10/10

Exceptional

13 Sep 2018

Vijay

It was the right size and value for money for what I paid for. Good staff and great service

8/10

Excellent

03 Aug 2018

Verified traveler

Great looking hotel and great room.
Tv stopped working many times when on channel 29 watching soccer game with steaua Bucharest on August 2nd. Could not watch it.

Incredible noise from neighboring guests on July 31st at 3-4am. Could not sleep because of partying and screaming.

10/10

Exceptional

29 Jul 2018

Alan

This is an excellent hotel. It is ideally located for a late arrival to Bucharest or an early departure. As such, however, it is far from ideal for those who want to explore downtown Bucharest.
Having said that, it is located near to a very attractive park area, a lake and some excellent, if pricey by Romanian standards, restaurants.

8/10

Excellent

26 Jun 2018

Colin

Director

Good for a business trip. Comfortable with great service. Overall very good although quite pricey for a hotel not in the centre of Bucharest.

8/10

Excellent

14 Jun 2018

Verified traveler

Prepare to wait at least 1 hour for your meal at the restourant

10/10

Exceptional

31 May 2018

Kate

Good hotel for business trip

Good standard rooms and seevice. Nice shower, efficient check in/ out. Works well for a business trip

10/10

Exceptional

20 May 2018

Chris

Same exemplary standards

This is not my first stay at the Crowne Plaza in Bucharest and the level of professionalism and high standards have not changed. The staff; whether in reception, restaurant, bar or room cleaning/service are always friendly and eager to help. The hotel and rooms are spotless and extremely comfortable, actually a joy to stay in.

10/10

Exceptional

07 Mar 2018

Verified traveler

Nice Hotel

Excellent services
Nice rooms
Nice people who work at this Hotel

10/10

Exceptional

17 Jan 2018

Kate

Very good standard hotel for business trip.

Very nice professionally run hotel. Food was very good, breakfast selection was nice. I stayed for a short business trip and was very good.

10/10

Exceptional

14 Aug 2017

Chris

Still the best hotel in Bucharest

As always with this hotel the room and facilities were immaculate, the service exemplary and the overall stay was perfect.

10/10

Exceptional

23 Apr 2017

Laura

Nice hotel but the location not great

Great hotel but the location could have been better. Not much to do within walking distance

10/10

Exceptional

22 Apr 2017

Verified traveler

the hotel is about 15 min by car from center city

excellent amenities, friendly staff and comfy rooms. the only weakness is the restaurant, where the food quality is mediocre and prices are high for local budgets.

6/10

Pleasant

04 Mar 2017

Alan

Avoid. Inconvenient

This hotel is located a long way (40 minutes in traffic) from downtown Bucharest. It is plagued by unscrupulous Taxi drivers even if one follows the taxi order system. This leaves the hotel' scar service which is as expensive as the Taxi touts (i.e. 4 times greater than one should be paying!)

2/10

Poor

11 Sep 2016

Bridget

Lousy service and poor food at exorbitant prices

I arrived at the Crowne plaza early - around 10h30 - and was told predictably that I couldn't check in. I waited around the lobby for two hours, and seeing others being checked in, i tried again and was told again - rudely - that the rooms were not yet ready. Two o'clock was the promised time - as per the already paid reservation. By 14h35 I asked firmly to be allowed to occupy the rooms I had paid for and was grudgingly and again rudely checked in. The miserable girl on reception could have told me - why don't we offer you a free cup of coffee in the bar while you wait, and stirred herself to come over to tell me when finally the room was free. The lunch I was obliged to eat in the restaurant to pass the time was ridiculously expensive and lousy quality.. the tuna salad for example was a tin of tuna, half a dozen cherry tomatoes and a few olives. breakfast was unexciting - very poor as regards pastries.

I have stayed in all major hotel chains, including in Bucharest, and including Crowne Plaza all over Europe. I have stayed in at least ten different hotels in Bucharest and this is the one I would not recommend event to my worst enemy.

10/10

Exceptional

08 Sep 2016

Great hotel

Nice hotel, very comfortable and clean.

It was a very short but enjoyable stay! I highly recommend this hotel.

10/10

Exceptional

04 Sep 2016

Kamen

James Bond style establishment in a green area

Outside the city centre and relatively close to Otopeni airport, this is a comfortable hotel with spacious rooms, up-to-date bathrooms, good quality bedding and pleasant enough check-in and out experiences. Room service food was quite acceptable. There was an exercise bike in my room: a first in my experience, but definitely a nice touch.