Name: Holiday Inn Express Iquique
Address: Av. Arturo Prat #1690, Iquique, CL

8/10

Excellent

11 May 2026

Maria L

Looks like a standard Holiday inn, comfortable but lacking mantainance and details(carpet, mattress, exterior, etc). Good location.

Partner

10/10

Exceptional

08 Apr 2026

Roxanne

Le déjeuner est bon et varié

Partner

6/10

Pleasant

02 Jan 2026

Mikos

Extremely hot room. Air conditiong barely works. According to other guests, that’s true for all the rooms. Often no hot water

Partner

2/10

Poor

01 Jan 2026

Debora

The place is super noisy, all the pillows are huge so you end up with a cranked neck, front desk doesn't answer the phone and the rooms have not had a deep cleaning in ages, the carpets are sticky dirty.

10/10

Exceptional

04 Mar 2025

Omar

excellent and hotel very quiet great service thank you

Leisure Family

10/10

Exceptional

18 Jan 2025

Laura

Good lovation, friendly staff. Would highly reccomend.

Leisure Partner

10/10

Exceptional

15 Nov 2024

William

The location was very convenient, but unfortunately they were renovating during my stay. I am loyal to Holiday Inn.

Business Self

6/10

Pleasant

27 Sep 2024

Lynda

Hotel is centrally located, across from the beach and within easy walking distance to numerous restaurants. Hotel breakfast offerings varied and plentiful. Hotel rooms are showing fatigue. We stayed twice. First stay in a 7th floor ocean view room. Only the hot water worked in the shower so no cold water to regulate temperature, hair dryer was broken and street traffic noise limited sleep. Second stay in a 3rd floor garden view room. Door handle very loose creating a struggle each entry to open the door after multiple tries with the card reader, security safe quit working, hair dryer could not be used because the clasp did not release it from the wall holder, shower ceiling showed water leakage damage, air conditioner was extremely noisy and fan operated only on high. Depressing the low button resulted in fan blowing low momentarily before reverting back to high. Consequently room too hot for comfort sleeping.

Leisure Partner

6/10

Pleasant

18 Feb 2024

Marcelo

It could be better

The room was ok, the bathroom always smeled bad. There was no frigobar at the room.

The breakfast was ok, but the area could hold the enough people.

Partner

10/10

Exceptional

06 Feb 2024

angela

Convenient location with great view!

The location is excellent - right near the boardwalk, plus a grocery store & minimart with pizza restaurant within a couple of blocks. The parking is safe/secure, and the room was comfortable and clean. Breakfast buffet was plentiful and good!

Partner

10/10

Exceptional

07 Jun 2023

Edith

The staff were very helpful, breakfast was great.
Only problem was the noise coming from other rooms. People have no respect for other guests.

Leisure Partner

8/10

Excellent

09 Dec 2021

Victor

Bien

No tienen frigobar, el resto todo bien en general.
La piscina no estaba disponible

Partner

10/10

Exceptional

16 Mar 2020

Radgrl

Very clean, quiet resort! Good breakfast! Comfortable room, great water for showers!

Leisure

10/10

Exceptional

19 Feb 2020

Verified traveler

This is a very pleasant hotel. Good pool, nice outside area and in a terriffic location. Directly in front of the best part of the Iquique beach. It has no restaurant, but you can order food in, the hotel has menus of two restaurants, I tried one, reasonably priced and very good. The staff are super friendly and helpful. Highly recommend.

Leisure Self

8/10

Excellent

31 Jul 2019

Janet L

Pretty good

Nice enough; things just slightly off, e.g. elevator didn't stop exactly at the level of the floors, .making using luggage carts very frustrating, etc

Partner

10/10

Exceptional

08 Jul 2019

Amir

Great hotel on the water, staff very friendly and My first room had issues and they changed my room to resolve.
My only complaint is that I came early after a night flight and would have been happy if I could get the room at that time without having to pay an extra night.

Business Self

8/10

Excellent

27 Nov 2018

john

This building looked at little tired. Stay was fine. Breakfast was average.

Friends

8/10

Excellent

16 Nov 2018

Verified traveler

Good service, great location, great breakfast

Good service, great location, mattress is good (I have back problems so it's important), great breakfast, clean, overall very satisfied, the only think that was not perfect was not very quite, but it was OK, not too bad.

Friends

10/10

Exceptional

14 Apr 2017

Mayer

Great hotel... friendly staff... liked that we were able to open a bottle of wine, order a pizza and just enjoy

Partner

10/10

Exceptional

26 Nov 2016

Hans Peter

Excellent option for Iquique, very well located

The hotel facilities are nice, rooms are large and well equipped. Breakfast is good, could be improved. The hotel is located across the street from the board walk.

10/10

Exceptional

10 Oct 2016

Vannessa

Great hotel for comfort and value

Great stay. Very comfortable room, great view of ocean and venue from room. Breakfast was good, many choices. Holiday Inn Express is very consistent, that is why I choose your hotels over others and I have stayed in many different locations around the world.

Family

10/10

Exceptional

10 Sep 2016

sumit

A minibar in room would have been great. Rest all good and comfortable.

10/10

Exceptional

19 Apr 2016

chris

Lovely hotel

Lovely, comfortable and relaxing hotel with friendly and helpful staff and nice breakfast. Also has a good swimming pool and gym.

2/10

Poor

30 Mar 2016

D

Hotel was OK, but cash mysteriously missing...

The reason for my low rating: we returned to the room after a day out to find the room safe open; at a glance, nothing looked amiss, but upon a closer check the next day we found a significant amount of cash missing. We notified the management immediately, and they investigated briefly, but it was mostly met with a half smile, a shoulder shrug, and a 'sorry-there's-nothing-we-can-do.' Yes, I'm aware of the policy that they're not responsible for lost/stolen whatever, and I realize it's my own stupid fault for leaving the safe open (we were in a rush and in-and-out of it and I just couldn't remember if I closed it or not, I thought I did...), and I realize that it's entirely within the realm of possibility that I might have mis-counted or simply lost it, so I am in no way accusing anyone of anything; however, I'm usually so careful about these things that it's unlikely it was simply \"lost.\" Needless to say, that put quite a damper on our stay.
Other than that, the hotel is nice enough, the staff was friendly overall, and it's close to the beach. Just be absolutely sure to put your valuables in the safe. And, oh yeah, lock it up before you leave.

8/10

Excellent

18 Feb 2016

Verified traveler

Fun time in Iquique

Had a great time staying close to the beach and the peninsula for dinning. Easy access and great amenities.

8/10

Excellent

20 Jan 2016

Louise

Convenient place for overnight stay

As our flight required an overnight stay here, this hotel ticked all the boxes. Fast, cordial check-in, clean room with hot shower, good WIFI and close to the beach for a stroll.

10/10

Exceptional

16 Jan 2016

new to area

Very nice hotel

We found the hotel superior! We loved all the sitting in lobby area and outside in the garden/pool area. The bed was super comfortable! We would definitely stay there again.

10/10

Exceptional

19 Jun 2015

Cyrus

Best night of our trip!

This was absolutely the best hotel of our trip. Much more than what we expected from Holiday Inn, having stayed with them for years in the states. Clean hotel, luxurious pool area, excellent buffet breakfast that my wife said had the best chocolate croissants she has ever had. The bed was comfortable, not too soft or too hard. Service was great. English speaking staff in front desk. I couldn't have had a better hotel experience.

Family

8/10

Excellent

09 Jan 2015

Camilo

Nice Hotel near everything

The Hotel was nice really and staff perfect.
The only poor was that when you arrive in the night there is no Restaurant and we have to go out of the Hotel.That is not great when you are tired.

10/10

Exceptional

17 Dec 2014

best in iquique

Very good

Everything was great! Clean, close to the beach, close to restaurants

8/10

Excellent

21 Aug 2014

Verified traveler

The gal at the desk really helped us out arranging for a little tour of some local attractions, the personal service was very much appreciated!

10/10

Exceptional

31 Jan 2014

Rusty Hanson

Great Location

Nice Hotel, friendly staff and perfect location. Boardwalk is right across the street, within walking distance to lots of restaurants and the casino. I would definitely stay here again.

8/10

Excellent

27 Jan 2014

PEPE

NICE PLACE TO STAY IN IQQ

Hotel location is very good, many food and shopping options nearby.
Rooms are confortable and very clean.
Breakfast area is small for the size of the hotel, it is hard to walk betwen tables and for the buffet line.
They did not have plug adaptors at the front desk for everybody to charge cell phones and computers, thats very easy and cheap issue to fix for them.
Everything elese was very good.

8/10

Excellent

07 Jan 2014

Matti

Positive

Great location close of the beach. Room was clean and friendly stuff.

Family

8/10

Excellent

25 Nov 2013

Amy

Nice place to stay in Iquique

This hotel is close to the UST university that I was working at and right on the beach so it was a perfect fit for me. If you want to be close to the city historic center, this hotel is farther away. The room was nice and clean and the staff was nice. The breakfast was good and they have a small shop where you can buy sandwiches and other small dinner items and beer at night if you don't want to go out. The pool seemed nice but it was too cold while I was there to use it. The guy was just treadmills and other cardio machines. No weights or other lifting machines. Overall a good business stay.

8/10

Excellent

17 Nov 2013

Gabriel

Nice place and friendly people

All staff willing to provide the best service they could. We left the place with the intent of coming back.

8/10

Excellent

02 Sep 2013

SE Mod

Nice service despite the construction

The hotel was under construction when we arrived! Loud, dusty, and inconvenient. Despite this, the staff was lovely and we decided to bear it out for two days rather than look for another spot. It would have been best to know about this construction project when we booked the hotel.

6/10

Pleasant

23 Apr 2013

Cameron

Decent for Iquique

Iquique isn't a town with the finest of lodging options, but for what we paid, the Holiday Inn Express met our expectations. My one complaint was that we arrived late and asked about room service, which doesn't exist after 11 PM. As we were hungry, they referred us to a pizza place they work with that delivered within 35 minutes, which was fantastic. Unfortunately, the pizza arrived uncut with no plates or utensils. We called the front desk and asked for a knife and they told us we had to come down to get one ourselves because nobody was available to bring one. As we were already in pajamas, this was quite annoying. Aside from that, the breakfast was good, room was clean, and pillows were soft.

6/10

Pleasant

05 Jan 2013

Verified traveler

Not what I expected to be

Very basic service (e.g. no bell boys); staff not very client oriented; breakfast room and selection poor.

Family

10/10

Exceptional

31 Dec 2012

Verified traveler

Great hotel

The staff was very helpful, and made our stay memorable. The only comment for improvement is that the water of the pool should be changed more frequently (it is a small pool, but a very popular one).

10/10

Exceptional

14 Dec 2012

Verified traveler

Great for work

The only thing that is no so great is about breakfast.

10/10

Exceptional

09 Oct 2012

Verified traveler

Close to many big stores

I had a good time with my family the persons in the hotel were very friendly

Family

8/10

Excellent

13 Jul 2012

Verified traveler

Great hotel for a family

The staff was very helpful .The hotel was clean .It needed a bit more upkeep as the bathroom was a bit old but they took care of it.

10/10

Exceptional

14 Apr 2012

Natalia and Michael

Good experience

The service was very good, the hotel was, clean and confortable . The only subject to improve I can think about is the lunch and dinner service as they where microwaved already served meals. Would prefer that they had just a few but fresh served meals. I have to mention also that the breakfast service is very good. Thank you.

6/10

Pleasant

22 Jan 2012

Ellis

Holiday In Quique

The hotel was OK, the room that I was allocated had a leaking airconditioning unit, that caused part of the carpet to become wet. The hotel staff were friendly and relocated me to another room with no fuss

10/10

Exceptional

04 Jul 2026

hernan

Muy buena opción con vista al mar y regio desayuno. Ideal para familias con niños. Precio razonable.

Family_with_children

10/10

Exceptional

29 Mar 2026

Sergio Afonso

Um visual deslumbrante do quarto

Friends_and_family Family

10/10

Exceptional

26 Mar 2026

fernando

Muy bueno

Friends_and_family Friends

4/10

Poor

14 Feb 2026

Thierry

Pas bien

4/10

Poor

12 Feb 2026

Thierry

Petit déjeuner incroyablement mauvais
Pas de restaurant
Hôtel pas entretenu voir sale
Vraiment déçu
Pas digne d'un Holiday inn, cela gâche l'enseigne

Leisure Partner

10/10

Exceptional

16 Jan 2026

Yasuhito

スタッフ素晴らしい

8/10

Excellent

04 Jan 2026

Dario

Bien

Leisure Family

8/10

Excellent

09 Aug 2025

Túlio

Excelente atendimento e conforto

Hotel muito bem localizado, em frente à praia, bom café da manhã e internet eficiente, só faltou um frigobar e melhorar o isolamento acústico. O staff é excepcional!

Friends_and_family Family

10/10

Exceptional

26 Jun 2025

Luis

Personal amable

Leisure Family

10/10

Exceptional

24 Apr 2025

Carlos

Nos pareció muy tranquilo y seguro el hotel pero le faltan espacios de estacionamiento

Leisure Family

10/10

Exceptional

22 Apr 2025

Javier

Nos encanto la vista despejada a la costanera y al mar.
Las instalaciones del hotel requieren algo de mantenimiento y modernización.

10/10

Exceptional

10 Mar 2025

Dario

Comodo, agradable, buena atención

Leisure Family_with_children

8/10

Excellent

03 Feb 2025

Luc

Très proche de tout

10/10

Exceptional

21 Oct 2024

Juan

Todo perfecto

10/10

Exceptional

10 Oct 2024

Andreas

Ein kurzer spontaner Stopover nahe am Strand mit abgesperrtem Pkw-Stellplatz

Partner

6/10

Pleasant

15 Aug 2024

Olivier

Hotel un peu décrépi.Notre chambre sentait mauvais ..pas super propre mais comme elle donnait sur la cour interieure au calme.Parking non fermé.Petit déjeuner buffet très copieux.

Partner

10/10

Exceptional

25 Mar 2024

Mariana

Excelente ubicación

La ventana de la habitación muy sucia, pero todo el resto bien

Business

4/10

Poor

26 Feb 2024

Karla

Decepcionante, para no repetir

En un principio había decidido otro hotel, y mi reserva fue interrumpida por una publicidad de holiday inn Ex, la cual acepté al ver las fotos y la ubicación, nos pareció una buena opción. Reservamos 2 noches, el día que llegamos resulta que había que pagar un impuesto adicional que no se mencionó previamente de casi 40mil pesos, al subir a la habitación decido tomar una ducha y los envases de jabón líquido estaban vacíos, lo cual me percaté dentro de la ducha, luego llamé a recepción para solicitar una jarra de agua con 2 vasos y me dicen que no hay servicio a la habitación, baje al lobby a buscar agua y una chica en el área de restaurante me dice que no tenían como darme agua, y que si yo tenia una botella de agua para rellenarla y luego de reclamar ya con cierta molestia lograron darme el agua en una jarra, algo bastante básico.
Decidimos bajar a la piscina y la realidad no tiene relación con la foto, la piscina es de 4x3 metros aprox. habían 4 niños y un adulto bañándose y no cabía más nadie, otra decepción más y el día antes de irnos qué era día domingo decidimos bañarnos en la piscina y estaba vacía por supuesto mantenimiento de un cableado (no fuimos notificados).
Y ni mencionar los detalles de infraestructura e higiene.
Lamentablemente una experiencia negativa desde el día que entramos hasta que salimos, el personal era amable pero se nota que no tienen personal ni capacidad de revertir situaciones y lograr mejorar la experiencia. Primera y última vez con ese hotel

Partner

8/10

Excellent

13 Feb 2024

Patricio

Gracias

10/10

Exceptional

28 Jan 2024

FERNANDO

Holiday Inn

La estadía estuvo muy bien, se recomienda mas amabilidad de las personas que atienden en recepción, realmente son muy parcas en la atención al cliente

Business

10/10

Exceptional

03 Dec 2023

Gonzalo

Excelente hotel… a pesar que tiene ya varios años el edificio, las habitaciones muy grandes, cómodas, excelente cama y ropa de cama. El desayuno bien completo. Perfecto para una agradable estadía en Iquique

Partner

10/10

Exceptional

21 Aug 2023

Ivan

Muy buena estadía. Un buen descanso.

Friends_and_family Family

10/10

Exceptional

30 Jul 2023

BRAULIO

Todo bien, excelente atención

Friends_and_family Family

6/10

Pleasant

27 Jun 2023

Roberto

Estadía no muy buena

Tuvimos problemas con el estacionamiento y las tarjetas de entrada a la pieza, además que el precio está mas arriba que otros hoteles del mismo nivel.

Partner

8/10

Excellent

28 May 2023

Veronica pia

Buena agradable en ambiente y comodidad

Partner

6/10

Pleasant

13 Mar 2023

Nicol

Problemas con aire acondicionado.

Muy buena la estadía, pero tuvimos problemas con el aire acondicionado, no estaba funcionando adecuadamente, y tuvimos que esperar para que lo arreglaran.
Con el desayuno buffet hubiese cambiado el menú, ya que todos los días fue el mismo.

Partner

8/10

Excellent

15 Feb 2023

Frederic

Todo bien, dentro de lo que uno espera. Ojo si reservan por algunas aplicaciones, pues no refleja el valor real que uno termina pagando( no consideran impuestos).

Friends_and_family Family

10/10

Exceptional

30 Dec 2022

maria guadalupe

Excelente atención del personal del hotel . Calidez y súper atentos , en especial su gerente Sandra .

Leisure Partner

10/10

Exceptional

21 Dec 2022

SEBASTIAN

Muy buena ubicacion

Partner

8/10

Excellent

08 Oct 2022

Carlos

Creo que por la antigüedad, se comienzan a ver detalles. En todo caso todo bien.

Partner

10/10

Exceptional

03 Oct 2022

Felipe

Volveremos

Hotel cómodo, muy limpio, un muy buen servicio y excelente predisposición del personal.

Partner

10/10

Exceptional

25 Jul 2022

Javier

Buen hotel cumple

Todo bien

Friends_and_family Family

8/10

Excellent

25 Apr 2022

Jessica Alejandra

Bien

Estuvo bastante bien, pero algunos sectores se notaban descuidados. Por otra parte, no sería malo esperar a los huéspedes con trago de bienvenida. Lo mejor fue el desayuno y quienes estaban a cargo, el entorno y lo accesible.

Partner

8/10

Excellent

11 Apr 2022

Francisco

En general muy bien pero las, almohadas son muy incómodas por lo que duermes pésimo.

Partner

10/10

Exceptional

15 Feb 2022

MARCO

buena experiencia

Excelente atencion, en recepxion y personal de aseo, muy amables y altamente recomendable el hotel. Todo el.personal.miy respetuoso y dispuesto a ayudar

Friends_and_family Family

10/10

Exceptional

15 Feb 2022

paula

Impecable atención

Muy buena atención del personal.

Friends_and_family Family

8/10

Excellent

07 Feb 2022

Luis

Estadía en Iquique

Buen hotel de paso, el cual necesita una remodelación,

Friends_and_family Family

4/10

Poor

27 Jan 2022

Juan

Debió ser bueno alguna vez.

Mala experiencia. Caro el valor por el servicio que brinda. El edificio en general esta muy deteriorado. Las alfombras están absolutamente sucias, el ascensor parece de carga, el AC hace mucho ruido.

Partner

10/10

Exceptional

17 Jan 2022

Ignacio

muy buena la experiencia

Self

8/10

Excellent

17 Jan 2022

Francisco

Falta refrigerador en la habitación

Mi experiencia fue buena, quizas podria haber sido mejor, con un mini refrigerador en la habitación.

Friends_and_family Family

8/10

Excellent

12 Jan 2022

Paulina

Cumple!

Bien ubicado, cómodo, desayuno buffet completo, No tiene restaurante, solo ofrece desayuno. El sector del jardín donde está la piscina es bonito, acogedor. Cumple!

Friends_and_family Family

8/10

Excellent

10 Jan 2022

MARCO

Buena experiencia

Partner

10/10

Exceptional

08 Jan 2022

danielle

Hotel bem localizado

Hotel bem localizado, proximo a supermercado shopping, restaurantes.
Gostamos muito da estadia, nosso quarto de frente para o mar, um por do sol incrivel.
Otimo banheiro, chuveiro, roupas de cama premium, cafeteira no quarto que gosto muito .
Atendimento muito bom, tudo que necessitamos fomos atendidos de pronto.

Partner

4/10

Poor

08 Jan 2022

Camilo

Atención buena , deberían de ampliar los horarios de la piscina , dejar aire acondicionado encendido en verano , oscurecer un poco más los vidrios de las habitaciones , desayuno muy poco surtido , alfombras manchadas.

Friends_and_family Family

8/10

Excellent

04 Jan 2022

mario

Bien.. El personal muy amable..

Partner

10/10

Exceptional

28 Nov 2021

Félix

Buena recepción

Buena, check in rápido. Llegué en un vuelo a las 7:00 y el check in era a las 15. Así q me recibieron las maletas y todo bien. Check out lo mismo. Me guardaron las maletas y utilice las instalaciones hasta que me solicitaron un taxi al aeropuerto. Bien ahi

Friends_and_family Family

8/10

Excellent

22 Nov 2021

ALEJANDRO

En general fue muy buena experiencia. El desayuno excelente y muy variado.
Solo comentar que la piscina y el jacuzzi estaban en mantencion pero eso no me lo informaron al momento de la reserva

Partner

8/10

Excellent

12 Oct 2021

Paula

Buen servicio en general, lo único malo es que no hicieron aseo todos los días en la habitación,

Partner

10/10

Exceptional

29 Sep 2021

Isabel

un lugar seguro donde llegar

excelente como siempre

Friends_and_family Family

6/10

Pleasant

06 Sep 2021

Verified traveler

Demasiado caro para mi gusto

La estadía en general bien, mi único reclamo y que no es en contra del hotel en sí, fue que el cobro fue demasiado alto, mi distinto a lo que me apareció en la aplicación o en la página misma. Eso al fin y al cabo me molestó bastante, pagar un 260 mil pesos por 2 noches, lo encuentro un abuso. No había piscina, no había sauna, en fin. Muy costoso.

Partner

2/10

Poor

05 Sep 2021

Camila

Mala experiencia

Nos asignaron la pieza 133 que es muy ruidosa y no pudimos cambiar. Se escuchaban los portazos porque está a la entrada. Además me dijieron que había cafetera en la habitación y me mandaron de vuelta a buscar agua caliente y no había. Ya no hay cortesia como antes, a lo más un agua que no es la gran cosa por el precio pagado.

Partner

8/10

Excellent

01 Sep 2021

Pablo

Pese a ser un hotel de cadena le falta mantención en las habitaciones; de hecho, la puerta del baño no cerraba, además de las ventanas sucias. Buena ubicación y amabilidad del personal. Valoro la calidad y experiencia en el desayuno!

Partner

6/10

Pleasant

30 Aug 2021

Roberto

Bien el servicio y el personal Mal el cobro.

La gente muy amable, buenas instalaciones y ubicación, lo malo que el precio publicado no concordaba con lo que cobraron en el hotel.

Partner

10/10

Exceptional

30 Aug 2021

María Carolina

Mi estadía

El hotel está frente al mar , las habitaciones son muy cómodas y amplias , el desayuno muy bueno, la atención del personal excelente,

Friends_and_family Friends

6/10

Pleasant

16 Aug 2021

Arturo A

Falta de programación en el aseo

El penúltimo día, no repusieron papel Higiénico Empezaron a hacer el aseo a las 7,30 AM de un domingo en la habitación de el lado, aspiradora incluida
Nos despertaron, y tuve que ir a detener el trabajo, con respuesta inadecuada del personal de aseo

Partner