Name: Omni Mount Washington Resort
Address: 310 Mt. Washington Hotel Road, Bretton Woods, 03575, US

10/10

Exceptional

05 Aug 2026

Amy

I love this property.

10/10

Exceptional

03 Aug 2026

Mary

Stunning setting! Brought our small dog. Very welcoming.

10/10

Exceptional

31 Jul 2026

Ekaterina

excellent service

8/10

Excellent

23 Jul 2026

Christine

First, the positives - A beautiful old hotel. We enjoyed the meals we had on premise at 1902 and the coffee shop. We stayed in the older, historic section. The room was clean except for a very icky rusty shower drain.

The negatives - the room walls were very thin. Our family had 2 rooms but another party was placed in between us. this party had 3+ children that continually screamed and ran up/down the halls. It was so bad that we eventually called the front lobby. They promised security would come up to ask them to be quiet. No security ever arrived. Totally sucked for the rest of the guests on that floor. When checking out, I complained to mgt and they removed the \"self parking\" fee (which shouldnt be a thing) and the resort fee,

10/10

Exceptional

23 Jul 2026

Christopher

I really enjoyed the whole experience every thing from amenities to services to presentations the food the surrounding mountains and every activity that you could possibly want on a vacation and the building and rooms are like out of Hollywood and completely relaxing

8/10

Excellent

21 Jul 2026

Richard

The people at the front desk were very helpful. One member made an excellent suggestion for a hike which we enjoyed. The dinning room wait staff were excellent as was the food.

Partner

10/10

Exceptional

21 Jul 2026

Susan

I love the old world charm and staff is super attendant

Partner

10/10

Exceptional

20 Jul 2026

Margaret

Wonderful property

wonderful people great food. I’ve been in construction my whole life and I was in awe of this building. There’s a book called I love this place about the history that they were out of , but they took my name and called me when it came in and mailed it to me. Great people. Now I love this place

Partner

10/10

Exceptional

18 Jul 2026

Cynthia

Absolutely a beautiful
Resort and the staff were excellent. Rooms spacious and elegant and tesort has a totally relaxing atmosphere. Perfect !

Family

10/10

Exceptional

17 Jul 2026

Kristen

This hotel is exceptional. The views are stunning; the staff is outstanding; and the amenities include a heated outdoor pool with food and beverage service, an indoor pool and hot tub, an arcade and an adorable coffee shop right in the lobby. The best part, though, is the veranda seating where you can read a book or sit with friends and family for drinks and apps with unbelievable scenery. We highly recommend the Omni Mt. Washington!

Family_with_children

6/10

Pleasant

13 Jul 2026

Andrew

I did not realize there was going to be a fee for self parking of $20 and an additional resort fee of $45 that was not included in the online rates. Otherwise, it was one of the best hotels I've ever stayed at with some of the nicest views.

Partner

10/10

Exceptional

09 Jul 2026

Gary

Everything was perfect as always

10/10

Exceptional

09 Jul 2026

Patrick

Très propre

Family

10/10

Exceptional

07 Jul 2026

Jordan

Really cool hotel, excellent restaurants (be sure to get reservations at some) and gorgeous area. We really enjoyed the surprise amenities that I didn't realize were part of our stay such as free breakfast and social time (free snacks and beer/wine) in the club lounge as part of the presidential wing. It's a little pricey but worth the splurge for a night or two in the White Mountains!

Friends_and_family Family

10/10

Exceptional

04 Jul 2026

Mary Ellen

Wonderful experience. Can’t wait to go back.

Friends_and_family Friends

10/10

Exceptional

04 Jul 2026

Zachery

If you’re going to pool go early -it fills up fast. Indoor pool was empty.

10/10

Exceptional

02 Jul 2026

dona

It would have been nice to have handicap parking.

Partner

10/10

Exceptional

30 Jun 2026

Maria

the indoor pool was not impresiv but outdoor pool was clean and nice

Family_with_children

10/10

Exceptional

29 Jun 2026

Mike

The view on the Verandas & service provided was excellent. With what you charge for the stay the parking fee should just be a part the bill not a separate charge you find out about upon arrival.

Self

10/10

Exceptional

29 Jun 2026

John T

Wonderful classic hotel
Great style and grounds
It's expensive but great treat to stay in a hotel like this
I really don't like the stupid money grabs like $20 for overnight self parking when you are playing $500 plus for a room

Family_with_children

10/10

Exceptional

27 Jun 2026

shellie

Luxurious room, amazing location, just glorious!

Partner

8/10

Excellent

26 Jun 2026

Martine

La chambre standard est très petite et notre vue sur le toit était décevante. Les chambres près des ascenseurs ne sont pas insonorisées. Le bruit est dérangeant.
La chambre ainsi que l’hôtel sont propres. Attention le restaurant principal est fermé pour rénovation.

10/10

Exceptional

25 Jun 2026

Aleksandr

Would stay there again. However, the resort can use some updates

8/10

Excellent

24 Jun 2026

Lois

Never replaced the water bottles in the room.
Not enough restaurants open.
The Cave was closed.
Having to pay for parking feels very very cheap. No staffing is required for my car to sit in the lot for three days.

Family

10/10

Exceptional

20 Jun 2026

Lonnie

The OMW is a great place to stay. All staff were helpful and some really went out of their way to ensure a great stay. Our main complaint was the long walking distance from the parking lot to the room in the presidential suite. The presidential suite did have its perks with a club room and free breakfasts. Small EV's that could haul baggage and transport guests would be a huge improvement,

Partner

8/10

Excellent

20 Jun 2026

Beth

The environment is spectacular. Hotel is in need of some maintenance, updating, and care. The room itself was subpar for the price. We paid almost $900 a night for a pretty small room without even a coffee maker (nespresso), a toilet that chronically ran and a nonworking hairdryer. I would’ve expected a lot more for that price. Particularly, the coffee in the room or even coffee in the lobby in the morning seems like a bare minimum for a hotel at this level and even below this level. I shouldn’t have to pay seven dollars for a cup of coffee in the morning when I’m paying this much for my room. That was very disappointing. Seems very cheap and cheap minded.

Partner

6/10

Pleasant

18 Jun 2026

shu

Not as good as before

10/10

Exceptional

17 Jun 2026

Chad

Beautiful property. Friendly staff. Club setup was ideal. Food was decent.

ESPN did not work on the TV which was a minor complaint. And the Ice Machine was off.

Family

2/10

Poor

17 Jun 2026

Steven

Absurdly priced parking. Non existent staff. The whole hotel is manned by interns because Omni is too cheap to hire staff. I’d never go back here - staff is rude , indifferent , uninformed, and very slow. The restaurants are the slowest I’ve ever seen and the food underwhelming.

10/10

Exceptional

16 Jun 2026

William

We stay at he Mt Washington Hotel Every year on our anniversary and this year did not disappoint! The staff is so friendly and accommodating and we were treated royally. Love being there and hated to leave. Until next time…

Partner

10/10

Exceptional

10 Jun 2026

Adriane

Gorgeous property with fantastic views of the mountains. We plan to return. Highly recommend!

Family_with_children

10/10

Exceptional

09 Jun 2026

Theo

Beautiful historic hotel. Loved the hotel but I never understood why they can justify $45 for a resort fee on top of the self park fee of $20. Other than that, the hotel is beautiful.

Partner

10/10

Exceptional

03 Jun 2026

Margaret

Great spa trip with my daughters! Everything was done well. The hotel is undergoing renovations but you would not even know. Attentiveness to their guests is the top thing I enjoyed ! Food was good ! Rooms clean and ambience excellent! Beautiful property!

Family

8/10

Excellent

02 Jun 2026

Keith

The recent refurbishment is almost over, the hotel looks fresh and grand. The staff excellent, the Spa was really nice. Our visit was impacted, however, by the property's haphazard approach to respecting guest food allergies by providing accurate information. The most obvious example was the Spa menu, listing a Naan bread as \"Gluten Free\" when the First ingredient on the bread's wrapper is WHEAT. Some folks, including my wife, get really, really sick when ingesting certain ingredients, and anything less than 100% accuracy when communicating that information is simply unprofessional and unacceptable. The Spa manager was appropriately shocked by this oversight and pledged to have it corrected, but how could this have happened in the first place if the appropriate level of care for this issue was required by all levels of management?

Partner

10/10

Exceptional

30 May 2026

Alan

Lovely location, excellent service, but pricey

Partner

6/10

Pleasant

28 May 2026

Mark

Hotel room was dirty hair in the shower and around the toilet. Carpet in the hallway needed to be vacuumed. Dust all over the chandeliers was disappointing.?

Partner

10/10

Exceptional

20 May 2026

Kristine

Everything was amazing.

Partner

10/10

Exceptional

19 May 2026

Cathy

Lovely girls weekend. Presidential wing was well worth it!

Family

10/10

Exceptional

18 May 2026

Fay

Will be back again soon

8/10

Excellent

18 May 2026

Lisa

Unfortunately our stay was not up to the Omni standards of excellence.
The metal gate to the pool was damaged and fell apart when we entered and I had to avoid being hit by it. Very jarring.
We reported the incident to the front desk with no attempt from them to compensate the ordeal.
Much of the hotel was under construction or not open.
It was not the experience we have had or expected for the price overall.

Business

10/10

Exceptional

15 May 2026

Thomas

For a special stop this was perfect. The only downside was the weather

Partner

10/10

Exceptional

12 May 2026

Ruth

Thoroughly enjoyed our stay. It was like going back in time. The historical decor, the spacious lobby, wide porches, fantastic scenery, were all magnificent.
I felt the safest there, than at any other hotels I have ever stayed at.
The 10:00 am. tour, starting at the grandather clock, was well worth it.
Thank you Marvin, for suggesting it.
I want to go back again because, like Paris, there is so much to see and embrace.
I'd love to see the hotel decorated for Christmas. I'll have to take a ride up there then and experience more.
Thanks to the parking attendants, front desk clerks, waiters, cleaning staff, and our tour guide.

Partner

10/10

Exceptional

04 May 2026

Steven

Even during renovations, this is one of my and my wife's favorite places to stay. We've been there multiple times going back over the past 20 years. The hotel is beautiful inside and out. Due to the renovations we were given a room upgrade that was beautiful. Staff were very helpful and responsive. The food was outstanding. My only regret is that people don't dress for an elegant dinner like they used to. My wife and I and one other couple were dressed for the occasion. But that's not the hotel's fault.

Family

10/10

Exceptional

26 Apr 2026

Calvin

Beautiful place. Courteous staff. Upgraded us to Presidential wing. Nice surprise!

Partner

10/10

Exceptional

25 Apr 2026

Philip

The staff was very helpful, accommodating & friendly! Our room was wonderful!! Very comfy & spacious. I surprised my husband for a stay for his birthday and they had a cake waiting for us un our room when we arrived, so nice & appreciated! They were thoughtful with birthday wishes & desserts! We ate at the 1902 for a delicious dinner and wonderful view- highly recommend!!

Partner

10/10

Exceptional

25 Apr 2026

Anne

I went there with my two grandchildren and it was perfect! This was my second year taking them there for a school vacation get away and they loved it. As my five year old granddaughter stated - it’s a lovely princess hotel.

Family_with_children

10/10

Exceptional

25 Apr 2026

Gale

We were celebrating a milestone Anniversary and the staff couldn't have been more thoughtful. Even left a plate of goodies and a card in our room for our arrival. Great place abd spectacular views.

Partner

10/10

Exceptional

22 Apr 2026

David R

Very nice hotel, friendly staff.

10/10

Exceptional

15 Apr 2026

Natalie

Lovely resort, but not much to do with a toddler.

Family_with_children

10/10

Exceptional

11 Apr 2026

shelley

Great location and wonderful views

Partner

10/10

Exceptional

22 Mar 2026

Raul A

Best experience ever. Breath taking views. Incredible historic building.

Family

10/10

Exceptional

15 Mar 2026

Cynthia

Clean room, comfortable. Excellent dinner and breakfast.

Partner

10/10

Exceptional

11 Mar 2026

Marybeth

Lovely time!1

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Glenn

We stayed there to experience the historical wonder and awesome beauty of the Mt. Washington Hotel.

Partner

10/10

Exceptional

08 Mar 2026

Jill

Always a great visit

10/10

Exceptional

03 Mar 2026

Scott

5 minutes to Brettonwoods ski area. Stay here you will be happy

Family

10/10

Exceptional

02 Mar 2026

Christine

Beautiful views of the slopes from our room, gorgeous views of Mount Washington throughout, fantastic restaurants and bars, great outdoor pool and attentive staff. The property was under construction, so unfortunately our relaxing morning was disrupted by consistent, loud banging from the renovations (understandable but also annoying). Overall a great stay. Looking forward to another visit so we can enjoy the work being done to update the hotel.

Partner

6/10

Pleasant

02 Mar 2026

Scott

While the resort is nice, they imposed a $20/day parking fee on top of the resort fee, which is outrageous. You arrive at a nice resort like this with a resort fee and don't expect to be nickle-and-dimed in such a sleazy way. It's an outdoor lot, not a garage. I will not be returning if management acts this way.

8/10

Excellent

02 Mar 2026

Samantha A.

Came for a ski weekend. The property is fantastic. Gorgeous views, historic grand hotel from the Gilded Age. Rooms are older but charming. Wifi good not great. No in room coffee or mini-fridge though & lobby bar is slammed at Apres Ski time but marble bar in around the corner was lovely with no waiting. Free coffee in lobby available early AM, breakfast areas open at 7.

Very high prices for level of room/service. Main reason to come is adjacent to ski resort Bretton Woods continuous ski shuttles all day 5 minutes drive to ski area. Restaurants have improved over the last few years but are pricey and very full at dinner hour. Service ends at 9. Easy drive to adjacent town restaurants.

Outdoor pool is fantastic! Super warm huge with stunning views & much cleaner than the indoor pool/hot tub which was pretty grungy with stained lounge chairs & cloudy hot tub with broken jets.

Some of the property is under renovation which will improve some of the issues. A lobby coffee bar is planned.

The views of Mount Washington are spectacular. Most staff are very friendly.

Friends_and_family Family

8/10

Excellent

27 Feb 2026

John

We love nordic skiing on site. Dinner was delicious. Our room was literally 80 deg F & only got down to 72 deg F by the next morning after a whole night of AC & 2 windows wide open. Everyone was welcoming.

Partner

8/10

Excellent

18 Feb 2026

Kenneth

The room was spotless staffers, very courteous and helpful.The hallways outside the rooms were dust.Free and clean perfect. Staircases were dirty if you walked down the stairs.There was dirt, debris dust on the shelves.An area that completely was miss. The main hall missed with dusting and the restaurants on the off.The main hall were a lot of times had food left from the following day and the edges of the tables had food and drips.All alongside, which was pointed out to the staff
We had a tour by ed excellent man.Is really knowledgeable and very friendly would come back for just one of those tours
tables were not clean. Indoor pool was pretty much unreachable.If you hadn't wanted to go down to the indoor pool, you had to get dressed at your room.And then walk down to the indoor pool with a bathrobe.Because the exercise room was being repaired, and there was nowhere to change.When you were down there.So when you got out of the pool, you had a head up in your wet bathing suit suit. Signage was very difficult if you wanted to go to the outside pool.You either walked out and ten degree weather.Through the back of the building, winding around to the pool.If you wanted to go through the presidential area, there was almost no signage.And it was a major hike. A discussion with my staff that we might come up as a business meeting would be a good relaxing working get away

Partner

10/10

Exceptional

15 Feb 2026

Patricia

Had a great stay. I was worried after seeing somw bad reviews but had zero issues.
Our room was spotless... had a mini fridge and keurig, no microwave. Separate tub and shower. Balcony overlooking back if property.
We arrived a little early at 3:36 on a Wednesday.. check in was not until 4pm. Room wasnt ready until 4:09.
Hotel offers self parking for $20 or valet for $40

Leisure Partner

8/10

Excellent

07 Feb 2026

Janet

The room was nice, however, it didn't have bar soap, and was missing the bathrobes that we had in our last 2 resent stays. The TV still has problems w/ certain stations, i.e., MSNBC reporter/newscasters speaking breaks up/or no speaking at all. We did call and the front desk was going to send someone, but we decided it was too late and cancelled the call. All 3 stays had this problem.

Partner

8/10

Excellent

07 Feb 2026

Samantha

The room was great!! Very classic and

10/10

Exceptional

06 Feb 2026

Claire

Fabulous location and accommodations.
Exceptional staff and ammenities.
Warm and comfortable experience.

10/10

Exceptional

30 Jan 2026

Francesca

Got an upgrade

Leisure Friends

10/10

Exceptional

28 Jan 2026

Brian

Clean rooms, pleasant staff, delicious food

10/10

Exceptional

25 Jan 2026

paata

Very good 👍

Family_with_children

10/10

Exceptional

24 Jan 2026

Kornelia

All together

10/10

Exceptional

22 Jan 2026

Kimberley

Yes all

6/10

Pleasant

18 Jan 2026

George

Room condition was ole and tired and therefore way over priced for the money.

Friends_and_family Family

6/10

Pleasant

17 Jan 2026

Patrick

Beautiful. Helpful and friendly staff. A bit disappointed in the state of cleanliness of the stairs by the ballroom as it was evident they had not been vacuumed in a very long time. Toilet in our room rocked back and forth during use. Missed all day long availability of complementary coffee and tea. Waited over an hour for our dinner while watching other tables come and go around us. Waiter was extremely apologetic and personable. Disappointed when the food did arrive as it was tepid. Was also disappointed in what felt like nickle and diming with regards to paying for coffee/tea, parking and full price for cross country trail passes. We have stayed on the other side of the mountain and enjoyed exquisite food, complementary coffee and tea all day, free parking and half priced trail passes with the same majestic view. Was considering another Omni in Arizona for April. Now reconsidering.

Leisure Family

6/10

Pleasant

12 Jan 2026

Thomas

All I can say is I hope you don’t think your going to a five star , it’s a 2 at the price of a 5 , I’m taking about everthing .

Partner

8/10

Excellent

11 Jan 2026

Lauren

Beautiful property with lots of activities for kids. It's a warm, fun atmosphere where everyone is having fun. However the room was very small & the pool was in serious need of cleaning. Stickney's was good but Bretton Arms Resturant was not worth the costs at all.

Leisure Family

10/10

Exceptional

11 Jan 2026

Alon

Amazing location, great staff and the room was very clean

Family

10/10

Exceptional

05 Jan 2026

Siegfried

Remains one of the best options for Christmas.

Leisure Friends

8/10

Excellent

04 Jan 2026

Hope

The breakfast in the main dining room was excellent. Every staff member we came across was absolutely friendly and very helpful. Very great people!

8/10

Excellent

01 Jan 2026

Janet

The room was good. Finding it was a different issue.

Partner

10/10

Exceptional

31 Dec 2025

Renee

Beautiful room with Mountain View.

Leisure Partner

10/10

Exceptional

30 Dec 2025

JoAnne

great but too many dogs

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Jason

New management since my stay last year. Great job by everyone we encountered. Would suggest more opportunities to see Santa not on Friday or Saturday.

Leisure

10/10

Exceptional

26 Dec 2025

JoAnne

The staff is so helpful and works so hard to ensure everyone is having a good stay. The hotel and location are gorgeous. The meals at 1902 and Stickney’s were fantastic. The snow conditions were fantastic in advance of our trip and skiing was a hit. The shuttle bus made travel back and forth to the mountain incredibly easy. Our large party also had some family members try snow-shoeing, cross-country skiing and visit the indoor pool. We hope to return again in future years and try the outdoor pool then.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Mohammad

Staffs are amazing and very friendly. Amenities are perfect specially the outdoor swimming pool. Everything was great. I would definitely go back there. Thank you and merry Christmas 🎄❤️

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

Shane

Beautiful property and amazing staff made our baby moon perfect!

Leisure Partner

8/10

Excellent

19 Dec 2025

Adrienna

Clean and beautiful resort. Very poorly run though. Not up to Omni standards concerning staff. Very disorganized. But the property itself is stunning

Leisure Family_with_children

10/10

Exceptional

17 Dec 2025

Pavithri

the room was so nice and clean and well maintained. The amenities were great, we just wish they had bedroom slippers as the bathroom floors can get so cold. staff was super friendly and accomodating.

Leisure Family_with_children

8/10

Excellent

15 Dec 2025

Kathleen

I will start with the positives. The hotel granger when you drive up is breathtaking! The theory of a romantic getaway seems like it will be a foregone conclusion. We were greeted with Happy Anniversary wishes, which we appreciated from the entrance gate, front desk clerk, welcoming sweets & note in room & at restaurant . We loved the idea of a romantic horse drawn sleigh ride & time by the pool.We walked into a bustling & very loud lobby filled with running/ screaming children, front desk staff who did not speak English well or fully comprehend what we were asking & provide us answers we had about the property. The temperature in the room could not get regulated; the noise from the hallways outside our room during our entire stay kept us awake most of the night & we awoke to children screaming & running the hallways at 6:30am. The temperature in the shower never got hot. To use the pool & hot tub would cost an additional $89 day pass fee ON TOP of the already charged “ resort fee” & “ additional “ parking fee” added to our cost. The stables/ horse drawn carriage rides are separate from the hotel stay & cost. I had called prior to our stay to be told they would have santa sleigh rides on the day we were staying there and did not need to book ahead or pay extra. There was no hot coco, tea or basic coffee on lobby included in our cost. Overall, felt very let down & disappointed as this was our 25th anniversary .

Leisure Partner

8/10

Excellent

15 Dec 2025

Michelle

Great decorations. Friendly staff.
However the bed is too soft and shaky. The 3rd floor closet is so small that I can’t hang my long coat.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Lisa

This resort has been on my bucket list for awhile and it didn't disappoint. I've never been on a cruise (or really wanted to) but I imagine it is similar. Numerous restaurants, activities, and spacious rooms. They have the best towels of anywhere I have stayed. The staff are really wonderful too. We cross country skied and took a sleigh ride. Magical.

Leisure Partner

10/10

Exceptional

11 Dec 2025

Daniel

It is perfect

Leisure

10/10

Exceptional

10 Dec 2025

Sharad

Room was excellent and the views were amazing!

Leisure Partner

8/10

Excellent

08 Dec 2025

Kurt

Helpful staff, easy check in, excellent ambiance

Leisure Partner

10/10

Exceptional

04 Dec 2025

Erin

Gorgeous property with so much interesting history. Make time to take the guided hotel tour! If you’re thinking of staying here, just book it, there’s no way you’ll regret this experience!

Leisure Partner

10/10

Exceptional

02 Dec 2025

Lisa

I love it there

Leisure Partner

10/10

Exceptional

02 Dec 2025

Barbara

Absolutely beautiful hotel. We came just to relax and enjoy the amenities.

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

naeem

yes

Leisure Family

10/10

Exceptional

25 Nov 2025

KEVIN

This place is classic, beautiful and wonderful. The staff were beyond helpful and the food was perfect. Geremy was our server at Stickneys and he was perfect. Both nights dinner was amazing. The spa cost a little extra but was beyond worth it.

Partner

10/10

Exceptional

25 Nov 2025

nancy

Exceptional stay! Wonderful staff and Beautiful atmosphere!

10/10

Exceptional

22 Nov 2025

Sara

All of the above! INCREDIBLE stay.

Leisure Family_with_children

2/10

Poor

22 Nov 2025

Deirdre

very disappointed with the greeting. the front desk acted as though it was an inconvenience to check in. no one was available or able to help clarify all the extra charges. it even costs extra $ to park… the hotel is out in the middle of nowhere and is already very expensive, so why do they charge extra to park? it’s not as though their is a public transportation option. seems so classless

Leisure Partner