Omni Bretton Arms Inn at Mount Washington

10/10

Exceptional

13 Mar 2026

Delilah

The first thing that springs to mind is how much the staff went out of their way to ensure we had everything we needed and that our time would feel special. The room was great, and the included breakfast and our dinner at the restaurant were exceptional. Convenience to the xc skiing and the pool/hottub amenities was great!

6/10

Pleasant

05 Feb 2026

JoAnn

Very disappointing. AT this price point would have expected much better service. 20$ to park is ridiculous when there are big open spaces. No coffee available in the morning??? Come on. No one to help with luggage, dirty dishes at end of hallway for over 24 hours. Would never waste money on this again. Spent the night before in Jackson for 1/4 the price and had much better service and amenities.

Leisure Friends

10/10

Exceptional

01 Feb 2026

Cecilia

Great service

4/10

Poor

01 Feb 2026

Diana and Larry

Room shabby as was bathroom. Heat did not work adequately. Inn’s breakfast service was cancelled for the days we were there without notice.

10/10

Exceptional

29 Jan 2026

james

presidential wing awesome!!!

Partner

6/10

Pleasant

18 Jan 2026

George

What can you say when a bug is walking along you bed?

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Slawomir

Excellent Staff!

10/10

Exceptional

23 Dec 2025

Margaret

Location is fantastic. Continental Breakfast was very good. Fruit was very fresh. Management was responsive to any issues. Would highly recommend.

Leisure Family

6/10

Pleasant

27 Nov 2025

Idith

The room was fine, but the beds provided no support. The mini-fridge was a joke - I didn't know it was broken until too late. I specifically wanted an fridge due to lack of healthy food in the area.

Friends_and_family Family

8/10

Excellent

24 Nov 2025

ROY

It was ok

10/10

Exceptional

31 Oct 2025

Greg

Great Staff. Continental breakfast included with room was excellent. Shuttle to main hotel building was quick and easy. Large room included a microwave, fridge, and coffee machine. Daily self parking charge was annoying.

4/10

Poor

15 Oct 2025

Tamara Ann

I was very disappointed in our room. We were stuck in an attic. I paid 450.00 for the room plus 40 for parking! The room had all kinds of weird angles.It was easy to hit your head. I had booked the room early around february maybe march. It was a deluxe room with the king size bed. Looking at the size of the rooms on the map we have the smallest room available. Going to the main hotel for dinner was a great experience. I feel like we got ripped off at the Bretton Arms!

Leisure Partner

10/10

Exceptional

08 Oct 2025

Lesley

Room was good. Our expensive dinner was not so good. Definitely recommend eating off property.

Leisure Family

10/10

Exceptional

01 Oct 2025

Pablo

Great property next to the big hotel. Super quiet, super friendly front desk personnel. The restaurant is really good and the price is excellent. The grounds are something else, specially the path between this hotel and main one.
On the negative perhaps the AC could be updated for a quieter split, it would wake you up every times the compressor kicks in.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Sylvia

The property is beautiful.. breath taking mountain views..

Leisure Self

10/10

Exceptional

27 Sep 2025

Becky

The staff are very welcoming from
Check in to check out. The continental breakfast was delicious!

Partner

10/10

Exceptional

25 Sep 2025

Robert

Internet was great

Partner

8/10

Excellent

18 Sep 2025

Alfred

Less expensive than the mount Washington resort but shares all the amenities. Wonderful staff. Nice included continental breakfast. Easy access to the Mount Washington resort. We do suspect our room may have been haunted but could have just been squirrels on the roof but then again.

Leisure Partner

4/10

Poor

02 Sep 2025

Brian

We stayed here while hiking Mt. Washington. The staff was very friendly and helpful with dining recommendations and property amenities, and the overall grounds and building aesthetics were quite nice (around an 8/10).

Unfortunately, the room itself left a lot to be desired. While the sheets were clean, the mattress was uncomfortable with a lot of bounce and springs. The carpet did not appear fully vacuumed, and the shower made a loud squealing noise when in use. The room also had a musty odor, with lingering hints of smoke, which was disappointing. In addition, there was no central air—only a window unit—which made the room feel warm and stuffy.

Overall, while the staff and property exterior were great, the condition of the room was more in line with a 4/10 compared to the much higher ratings I had seen prior to booking. If you’re looking for a better room experience in the area, I’d recommend choosing the Presidential Wing of the main Omni Hotel, which offers more of a true 3–4 star sleeping experience.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Matthew

Great staff and felt like being home

Leisure

8/10

Excellent

01 Sep 2025

Nicole

Charming weekend getaway

Richard and Dennis were very kind and made our first visit to the Bretton Arms Inn and love the resort. The only downside was the television didn’t work / no signal.

Partner

10/10

Exceptional

31 Aug 2025

Murray

Beautiful hotel and resort. Very comfortable room. Outstanding “continental breakfast “ which was plentiful and more than ordinary offerings.
Staff and service personnel were extraordinarily ingratiating and helpful.
Special shoutout to Dennis and Leah.
Strongly recommend this resort and the entire facility. The mountains and weather are ideal for vacation for all ages.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Mohammad

Overall, I was satisfied with everything. Kitchen was a life saver.

Friends_and_family Family

10/10

Exceptional

23 Jul 2025

Sandra

Charming place

Absolutely lovely and charming place. I have been here many times in the past, but not in the last 12 years. I am so happy to return and will make it a goal to come once a year. Everything was perfect; I have only accolades to sing.

Partner

10/10

Exceptional

19 Jul 2025

Chitra

The inn is a short, pleasant walk from the hotel and all the amenities at the Mount Washington hotel are available to persons staying at the Inn.
Everything is well maintained and the staff are friendly.

Leisure

10/10

Exceptional

15 Jul 2025

Mark

This property is not just a place to stay but an experience. Historic, beautiful, amazing staff,etc. my favorite destination

Leisure Family

8/10

Excellent

12 Mar 2025

Paty

There’s no room service available at the Inn so after 4 days the trash was overflowing. We also ran out of toilet paper. Also, breakfast used to be so much better. They reduced the offerings of the continental breakfast and started offering items a la carte which is all fine but for the price, I’d expect at least some basic bread and butter at the buffet. It was a bit disappointing this time.

Leisure Partner

6/10

Pleasant

21 Feb 2025

Natalie

The inn is extremely dated and obviously short staffed, out room was big but every piece of furniture was broken scratched, lamps were crooked, carpet stained, the sofa and chairs extremely stained and dirt everywhere !! The carpet looked so unclean we never took our outside shoes off . The bathroom had stains on walls and mold in corners . And on top of it we had barely any heat , we had to ask for electric heaters , the first night was so cold we woke up it was 55 F . If the location was not perfect we would have never stayed in this inn . The continental breakfast only had pastries some fruits and oat meal , the rest was $ , the dinner was good but it was outrageously expensive

Leisure Family

10/10

Exceptional

07 Feb 2025

Alexandra

Beautiful Inn near wonderful skiing

Leisure Self

10/10

Exceptional

04 Feb 2025

Joanne

love this place!

10/10

Exceptional

15 Jan 2025

Michael

Mike and Jill D'Angelo

Excellent stay. Service was excellent and everyone working there are very nice.
The only things that need improvement are:

Bathroom floor was like stepping on a Ice Glacier. No or little heat in the bathroom.

Whirlpool at Main Hotel jets not powerful enough.

Restaurant space on a Monday night was very limited as well as choices to dine.

Partner

10/10

Exceptional

06 Jan 2025

Maureen

A wonderful place to stay. Great food and great people.

Leisure Family

10/10

Exceptional

04 Jan 2025

Frederick

Enjoyed our time

Leisure

10/10

Exceptional

04 Jan 2025

Kristen

Wonderfully quiet and relaxing! Access to the amenities and view at the Mount Washington are a real bonus! Loved having a continental breakfast included in room rate. We will be back!

Leisure Partner

6/10

Pleasant

01 Dec 2024

Verified traveler

Mold

Our bathroom ceiling was covered in black mold, our ceiling fan was caked with dust, weird stains on the carpet.

Friends_and_family Family

10/10

Exceptional

30 Nov 2024

Christian

The Bretton Arms Inn is downhill from the Hotel Mount Washington. We could use all of the facilities (pools and fitness center as well as the many restaurants and the shuttle bus to the main hotel and to the ski area) at the Hotel Mount Washington. Our room rate included a continental breakfast buffet with a number of healthy options parking was close by.

Leisure Family

10/10

Exceptional

13 Nov 2024

Katerina

Wonderful surprise on a week long trip. Very pleasant staff, nice amenities in the room. I had a wonderful, albeit one night only, stand. Strongly recommend for even a longer vacation.

Leisure Self

10/10

Exceptional

04 Nov 2024

Abdias

Great place to get away.

10/10

Exceptional

28 Oct 2024

Stephen

Very peaceful and relaxing; yet, options for a full set of activities were available.

Leisure Family_with_children

8/10

Excellent

26 Oct 2024

Xiaoting

Great location. Nice staff. The only unsatisfied point is that humming noise caused by the HVAC system of the building, even when the AC is off.

10/10

Exceptional

21 Oct 2024

christopher

Nice property but no bar on site- bummer.

Leisure Partner

10/10

Exceptional

19 Oct 2024

Radoslaw

Everything just perfect. Outstanding breakfast which was included in room price.

10/10

Exceptional

17 Oct 2024

Suzanne

Great choice.

The Inn is lovely and quiet. Our room was large enough to ne comfortable. Our room over looked the back grounds that were serene.

Partner

10/10

Exceptional

16 Oct 2024

Breanna

The staff was incredible and food at the restaurants was wonderful

Leisure Friends

8/10

Excellent

13 Oct 2024

Hiroaki

Friendly staffs.

Leisure Family

10/10

Exceptional

10 Oct 2024

Jarmo

A very beautiful old fashioned country Inn

Beautiful rooms, great breakfast. Be sure to book early for dinner at the restaurant, as they get full, especially for earlier time slots. (And are closed Mondays and Tuesdays). It was nice to have access to the amenities of the resort and the Mount Washington Hotel nearby, like the swimming pool.

Partner

6/10

Pleasant

09 Oct 2024

Lynette

Couldn't eat on property without reservations. Didn't get drink voucher. Unclear on whether breakfast was included. No valet available at check in. You could hear people in hall, outside and someone's tv all night. Sloped ceiling so you had to duck to look out window and air window unit kept room hot all night. Would not stay here again.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Gregory J

The resort has tge most beautiful backdrop
The staff is excellent
The rooms are very comfortable

2/10

Poor

05 Oct 2024

Vishnu

For 500$ per night it was pretty bad experience, first off my room wasn’t even ready until after the checkin time. Shuttle took forever when we wanted to go to Gondola. No one answers the phone at the front desk. Room was pretty dinged up, beds were old spring beds which went down as we sat or slept. Food wise, toast wasn’t toasted at all, even though it was included in the cost breakfast was pretty costly for just two toasts and two croissants it was 70$. All in all it was a pretty bad experience. Looks like if I book from Expedia they don’t prioritize checking you in before others.

Leisure Family

8/10

Excellent

04 Oct 2024

sue

The property is small and quaint. Rooms are very pleasant and our room had 2 queen beds so it was quite large. There is an elevator. There is dining and a small bar. My issue was pricing. A mixed drink was $14.00 and a steak was $72.00. Breakfast was good and was included in our room rate. Scenery was magnificent. Staff was helpful and friendly.
This is our second visit and will certainly go again.

Leisure Partner

10/10

Exceptional

04 Oct 2024

Lynn

Top notch dining and staff. Beautiful location and amenities. Room was only fair considering the price.

Leisure

10/10

Exceptional

28 Sep 2024

Kathy

Luxurious, comfortable. Friendly, helpful staff.

Leisure Partner

8/10

Excellent

14 Sep 2024

Michael

Quiet with all the amenities of the big hotel.

Leisure Family

10/10

Exceptional

13 Sep 2024

marissa

The views

10/10

Exceptional

02 Sep 2024

Prashantha

Great location. Enjoyed morning complimentary breakfast. Plenty of activities to do in the property. Had fridge but no microwave or coffee maker!

Leisure Pet

10/10

Exceptional

17 Aug 2024

Heather

This is a lovely old inn very close to Mount Washington. Although the building is old, it’s well maintained. The room was large and comfortable. The grounds were beautiful, the staff was friendly. The restaurant was a little pricey but the food was excellent and the staff very accommodating. The Bretton Arms shares the facilities of the Omni Mount Washington, just a short walk away on a path. The Omni complex is what you would expect from a resort hotel. The grounds are beautiful.
It’s close to the Mount Washington cog railway. The scenery is stunning.

Leisure Partner

10/10

Exceptional

11 Aug 2024

Aaron

This property exceeded all of my already high expectations. The entire staff was top notch, very friendly and professional. The historic room was wonderful, all the modern amenities but still maintained the historic charm. The free breakfast was the highlight of the day, great food, great staff, nice relaxing breakfast. We enjoyed the amenities at the main hotel all while paying 1/4 the price. We’d happily return.

Family

4/10

Poor

06 Aug 2024

Stacy

My family and I were very disappointed with this stay. The website description leads you to believe there is a strong affiliation with the main Omni property and its amenities. There is no room service, valet parking or bellhop and no management or security present late night or early morning. Property is badly in need of some love. Carpet, paint and caulking would go a long way. The two overall rating as opposed to zero is for the friendly folks we did interact with. The gentleman who checked us in and addressed our broken fridge issue was very friendly and apologetic and the manager of the Main dining hall at the Omni who allowed us to put in a to go order when we got the run around for an hour on room service was very sweet and apologetic as well.

Leisure Family

10/10

Exceptional

03 Aug 2024

Elizabeth

Amazing!!!

Our trip was perfect in every way. We will be returning at some point. All employees were amazing!! It was a truly wonderful experience! Golf, horseback riding, free gondola, breakfast, spa, trails........The staff bent over backward for our requests. A beautiful area and can't believe we didn't discover it sooner! We came from North Carolina. Thanks again!!

Friends_and_family Family

10/10

Exceptional

31 Jul 2024

Danielle

Bretton Arms is a hidden jewel 💎

Leisure Family

8/10

Excellent

28 Jul 2024

Yuriy

Beautiful

Leisure Family

10/10

Exceptional

28 Jul 2024

Jolaine

I have stayed at the mount washington many times and wanted to share it with my friends they loved it.the only negative is the hotel was hosting a company event and closed the whole porch facing the mountain (which is why you go)this was disappointing. Also slowly removing the history from the hotel the original dining chairs,and no more prohibition punch served in tea cups(the bartender looked at me as if I was crazy lol)this is a beautiful hotel and would hate it to become just another cookie cutter hotel.That being said the staff was extremely accommodating and friendly.

Friends_and_family Friends

10/10

Exceptional

27 Jul 2024

Alexander

Nothing here

Leisure Friends

10/10

Exceptional

22 Jul 2024

Keith

Beautiful property

Leisure Family

10/10

Exceptional

18 Jul 2024

Hanh

Staff and service were excellent. We enjoyed our stay very much and will be returning

Leisure Family_with_children

10/10

Exceptional

12 Jul 2024

Regina

Superb!

Leisure Family_with_children

10/10

Exceptional

11 Jul 2024

Karen

Stunning location! We really enjoyed staying at the Arms, you get all of the access and benefits as guests staying at the larger (and more expensive) Mt Washington Hotel. We ate supper at Stickney’s at the main hotel, and Fabyan’s Station, and had breakfast at the Arms Inn. A shuttle bus is available to take you between locations. They had a lot of activities available. Highly recommended!

Leisure Family

10/10

Exceptional

10 Jul 2024

Carla

Night away

Very clean and comfortable beautiful property. Will be back.

Partner

10/10

Exceptional

07 Jul 2024

Linda

The property with the back view of the Presidential mountain range is beautiful.

Leisure

10/10

Exceptional

04 Jul 2024

Robert

I loved the gardens that greet you at the front - would like to see more gardens at the back - lovely roses! Ideal place for strolling gardens. Beautifully appointed rooms. Lovely dining room with gracious staff and excellent breakfast

Leisure Family

10/10

Exceptional

01 Apr 2024

George

Fantastic service, presidential win, accommodations spectacular view, spectacular customer service spectacular, main dinning room waiter fantastic. Fantastic service, presidential win, accommodations spectacular view, spectacular customer service, spectacular waiter over the top service

Leisure Family

10/10

Exceptional

25 Mar 2024

paul

Excellent

Leisure

10/10

Exceptional

17 Mar 2024

Sameer

Quaint inn as part of the Mt. Washington

10/10

Exceptional

13 Mar 2024

karl

Service was outstanding! The included breakfast was five star!

Leisure Family

10/10

Exceptional

21 Feb 2024

Gratian

Very elegant intimate, the staff is very friendly very polite. Very close to the ski base ;they have a free shuttle. They serve breakfast and dinner. Dinner options are not too many. Overall our stay was excellent.

Leisure Family

10/10

Exceptional

05 Oct 2023

Lunny

Great

Leisure Partner

8/10

Excellent

05 Oct 2023

Lisa

Very clean and quaint room. Would definitely stay there again.

Leisure Partner

10/10

Exceptional

05 Oct 2023

Richard

Tasteful, classic, traditional, met all my expectations

Leisure Partner

10/10

Exceptional

21 Aug 2023

Xiaogang

Best location in White Mountain, great historical property.

Leisure

10/10

Exceptional

31 Jul 2023

Vicki

N/a

10/10

Exceptional

08 Apr 2023

Stephany

Very nice and close to the Mount Washington Hotel

Leisure Partner

10/10

Exceptional

27 Mar 2023

elizabeth

Great location and an easy shuttle up to the main hotel. Clean rooms and friendly staff. Will stay here again!

Leisure Family

10/10

Exceptional

27 Feb 2023

William

Great proximity to Bretton Woods. Plus they have a shuttle that runs on a continuous loop to skiing and the Mt Washington Omni. Charming and convenient.

Leisure Family

10/10

Exceptional

07 Nov 2022

Feng

The front desk staff are wonderful!

Leisure Family

8/10

Excellent

27 Oct 2022

Eloise

Beautiful hotel

Leisure Family

2/10

Poor

14 Oct 2022

Jay

Overpriced
Bug in bathroom

Friends_and_family Friends

6/10

Pleasant

14 Oct 2022

Cheryl A.

For an upscale hotel, amenities are lacking. Food supply at breakfast ran out before the time breakfast was done. Beautiful scenery, but a bit disappointing.

Leisure Partner

8/10

Excellent

13 Oct 2022

Kathleen

The Inn was very quaint and the staff was very friendly and helpful.

Leisure Partner

10/10

Exceptional

10 Oct 2022

Gregory

Great view off the back of the main lodge. No views of the surrounding mountains from the smaller Bretton Arms Inn.

Leisure Self

8/10

Excellent

26 Sep 2022

David

q

Leisure Partner

8/10

Excellent

19 Sep 2022

Denise

The toilet ran so I was leery about leaving the room quickly. The cookies were delicious, as was the breakfast but what other amenities were there? The front desk employees were welcoming and polite.

Leisure Partner

10/10

Exceptional

19 Aug 2022

Kathy

Staff was great. Our first night there I asked the gentleman at the front desk how I could get some hot tea. He went and found a hot water machine, as well as various tea bags which just made my evenings better. Also, when we arrived we were told that we could use the same text number that asked about our arrival time for any general questions, and it turns out we used that when we were walking on a bike paths and it was getting late. We weren’t sure if we going the right way back or not. We texted for help and they not only responded but were ready to send out the Calvary! Beautiful property with plenty of spots for rest and relaxation. I will be back.

Leisure Family

8/10

Excellent

21 Mar 2022

Aruna

ye

10/10

Exceptional

22 Feb 2022

Minerva

Great time. Awesome experience. Thank you!

We had a great experience at Bretton Arms. The hotel was great, rooms spacious and beautiful, attention was great, its a very nice, quiet family oriented. Im glad we tried it!

Friends_and_family Family

10/10

Exceptional

24 Jan 2022

Deborah

Great location, quieter than main hotel which we liked. Easy shuttle takes you around the resort .

Leisure Partner

6/10

Pleasant

21 Oct 2021

Robert

When I booked this room I clearly thought we would be in the main hotel, not in some odd shoot building a half a mile away. Your pictures mis-represent the actual hotel accommodations. You need to make it clear which property you will be in.

Leisure Partner

10/10

Exceptional

17 Oct 2021

Robyn

This place was amazing!! The only drawback was our room wasn’t ready and they were supposed to call us when it was and they didn’t!! I blame COVID for some of this as they were short staffed. I would totally go back there again

Partner

6/10

Pleasant

15 Oct 2021

Daniel

We were very disappointed in our stay. The dining room and bar were both closed. Breakfast setup was poor and very limited. The Inn had potential but was not being kept up. The staff was great but limited. All the focus was on the Washington resort, where all meals, shopping and bars were located.

Leisure Family

10/10

Exceptional

14 Oct 2021

Deanna

It was the quintessential bed and breakfast experience. The innkeeper who checked us in was wearing the traditional garb you would expect from the early 1900’s. Our room was cozy and comfy. The small hike through the woods to the main hotel was well lit and romantic. We wish we were there for more than one night as the golf course looked amazing!

Leisure Partner

10/10

Exceptional

17 Aug 2021

Ryan

Absolutely AMAZING

Rich was amazing!! He was so kind and genuinely wanted to help us in every way he could. He knew exactly how to treat guests and make us feel like royalty!

The room was fantastic, had great character, and felt like the getaway we imagined times 10!

Partner