Name: Grand Mercure Ambassador Changwon
Address: 332 Woni-Daero, Uichang-Gu, Changwon, Changwon, 641210, KR

8/10

Excellent

21 May 2026

Jiseung

The staffs were very nice.

Self

10/10

Exceptional

09 May 2026

William

Breakfast was outstanding!

Partner

4/10

Poor

02 May 2026

Richard

Front desk staff were not as welcoming as expected for a supposed higher end hotel.
The interior was a little old and tired. Rooms were the same as when I stayed in 2016. And the restaurant was the same as in 2016, expensive and cold food.
Overall disappointing experience, compared to my first few visits in 2012-2016, when everything was newer and the staff were friendlier.

Business

8/10

Excellent

19 Dec 2025

Steve

Clean

10/10

Exceptional

28 Nov 2025

Dmitry

Good hotel but not much around

10/10

Exceptional

31 Mar 2025

Emily

We stayed here for a wedding and it was the most convenient and amazing stay! The rooms were clean and very comfortable! It was a short trip in a taxi to the city centre with lots to do!

Leisure Friends

10/10

Exceptional

05 Feb 2025

Jaekyu

At night it was pretty quite.
It is very close to the city center, so it was very convenient to find transportation.

Business_and_leisure Family

10/10

Exceptional

16 Nov 2024

Martin

I had a residential suite which was very roomy. Coming from the US, don’t forget adapter for the power outlets as all outlets have the typical Korean setup

10/10

Exceptional

07 Oct 2024

Bruce

Easy to find, friendly staff, parking easy, meals were good at breakfast and in the Chinese restaurant

Leisure

10/10

Exceptional

03 Aug 2023

TaiWoong

Goog environment & clean room condition! Highly recommend!

Business Self

8/10

Excellent

14 Jun 2023

MA RO

It is ok for a business trip, but the main street is a bit far.

Business Self

2/10

Poor

08 Oct 2021

GILHYUN

The location is rather outside the city and transportation in-out is not so easy.
The condition of room was good however the noise disturbed my sleep through the stay.

Business

8/10

Excellent

02 Aug 2020

Jae Hee

When in Changwon go

Check-in took forever. Also no nespresso capsules at all in the room. Other than that, the place is thr best hotel in town.

Friends_and_family Friends

8/10

Excellent

10 Feb 2020

Verified traveler

Excellent location beside the shops and restaurants

Business Self

10/10

Exceptional

03 Sep 2019

Jamey Daniel

best location in changwon

the pool should not be extra charge for guests

Business

6/10

Pleasant

02 Sep 2019

CHUI YUNG

Not meet what I expected

Hotel staff are friendly but the hotel is a little bit old and the in-room maintenance not up to a 5-star standard.
The location is good and a shopping mall is just next to the hotel.

Friends

8/10

Excellent

23 Apr 2019

Victor

Overprice for poor service

There is only one thing worst than a cheap hotel with poor quality staff ... a expensive hotel with poor quality staff. I spend over 185 days per year traveling and I don't remember staying in an hotel of this range of price with worst staff aptitude. The lack of empathy and enthusiasm to attend and leave customers satisfy is just remarkable. I will definitely recommend to find for alternatives before spending time and money on this property.

10/10

Exceptional

08 Apr 2019

D Karim

A great stay, in an ideal location

The hotel is in very good condition. While the lobby was quite active with people coming, going, waiting, etc., my room was quiet and comfortable. It actually felt like a 5 star experience.

10/10

Exceptional

24 Mar 2019

Alana

Close to shops and cafes

Stayed for 4 nights breakfast included . Helpful staff, breakfast was great perfectly cooked scrambled eggs. Small but comfortable room .

8/10

Excellent

05 Nov 2018

wayne

Expensive

I stayed for two nights for a break from a family visit. Hotel is relatively new but despite that my modern room was beginning to look battered. The shower pod leaked and smelt and lights under the console were hanging low. I used the pool/sauna and was charged sbout £25 which I thought outrageous given the cost of the room. Generally very expensive for Changwon.

10/10

Exceptional

05 Oct 2018

Jim

A short and excellent stay

Excellent stay with wide spread of breakfast selection.

10/10

Exceptional

30 Aug 2018

lingru

Pleasan stay for business

The hotel is located next to the Mall and exhibition center. Very convinience to go around to get the foods and drinks. The hotel facilities is new, clean and spacious. Although the fixed bench sitting is not very comfotable, the overall room is big enough for the business purpose.

8/10

Excellent

12 Jun 2018

Michael

Pullman Changwon

Very good hotel for business travelers and for people who may be unfamiliar to the area.

10/10

Exceptional

19 Apr 2018

Verified traveler

Best Location in Changwon

For a place like Changwon, Pullman Ambassador Changwon is the best place to stay. The Hotel is conveniently located beside the Exhibition Centre and a Shopping Mall. The rooms are clean and comfy , the only thing I didn't like during my 6 day stay is that the breakfast menu is same everyday. I hope they can make some alternatives in the future.

6/10

Pleasant

07 Apr 2018

NAHM HO

The hotel charges even shampoo and etc. It is about three star hotel in USA.

Family

4/10

Poor

19 Sep 2017

Verified traveler

Wasn't pleased at all. It's a 4 star hotel should be a 5 star!!!!

2/10

Poor

18 Sep 2017

Verified traveler

Only choice unfortunately

I stayed 17 days and they've changed my room three times. I had to extend my stay for two days and they charged my 50$ more than Expedia rate and told me you have two change your room twice . Their rooms are hot during night.

6/10

Pleasant

02 Aug 2017

Rajesh

Disappointing experience in Pullman hotel

Good hotel with nice, clean rooms and amenities. I have been here several times before.

However, the disappointment this time is that i was charged almost the daily rate as early check in price (i arrived at 9:30am) since i booked this through hotels.com. This is NOT acceptable to me as a frequent visitor to this hotel and hence consider this of NO business value to the company.

2/10

Poor

06 Jul 2017

Verified traveler

Horrible service.. staffs.. vibe.. Came by here acknowledging it was a valued hotel but was super disappointed.. Not worth it at all..

2/10

Poor

24 May 2017

Verified traveler

Horrible service staff do things like a robot , due to business plans I made 3 bookings, they made me check out and check in 3 times.

4/10

Poor

01 Feb 2017

disappointed

Nice exterior

Heard the Pullman was the nicest hotel in town and it looked nice in photos. The staff was wonderful, but the bathroom was well below my standard for a 4 star hotel. The set up made absolutely no sense. Open concept into the room and a shower curtain for privacy from the toilet??? I was there on business with a someone and the bathroom setting is not ideal. The hotel needs updating.

8/10

Excellent

06 Jun 2016

Verified traveler

편안하고 깨끗한 침구류에 시원하게 투명하게 비치는 화장실 벽을 제외하고는 전체적으로 편안했습니다

4/10

Poor

09 Apr 2016

Verified traveler

stay away if you have better choices

front desk was unfriendly and needs more training to accomodate clients and face is very bad talking to client and no manners

Partner

8/10

Excellent

24 Mar 2016

kim

this hotel is not great but it's ok for business man. Front desk women were not nice.

8/10

Excellent

07 Mar 2016

Ian

Not many options in Changwon

I have stayed at this hotel in the past as there are not many options for business travelers in Changwon. In the past I recall the rooms being different and being able to control your own A/C. The room I stayed in was not set up for business. I had no desk to work from and the small table did not allow for much room. As this hotel is better than the other Changwon area hotel I will stay again next time I visit.

8/10

Excellent

18 Oct 2015

william

The bathroom/shower setup with the sliding glass enclosures was something I did not desire. Bathroom noise should be private as possible.

Housekeeping and Front Desk Staff were wonderful and courteous.

Partner

10/10

Exceptional

25 Sep 2015

Antoine

Great Hotel

It was great!!

4/10

Poor

28 Apr 2015

Verified traveler

Not worth it.

No Air condition, Dangerous bath structure, bed is pretty big but not comfortable.

Partner

6/10

Pleasant

14 Dec 2014

Tiao

is the best of Changwon, far away from the city

the hotel is good, with soft mattress.
if you choose other in Changwon , you can not find soft mattress.

4/10

Poor

24 Nov 2014

priscila

Good location, room very small and not children friendly, full of sharp edges and unnecessary stuff. Breakfast very expensive for what they offer. Parking was free but internet no. Like I said, the only good thing about this hotel is its location.

10/10

Exceptional

18 Nov 2014

Verified traveler

Luxurious

Very nice hotel. Location is great too, right next to many restaurants, a shopping center and movie theater. But more importantly, the bed was amazingly comfortable, everything from the mattress to comforter and pillows! And the room design was unique, particularly the glassed-in bathtub, which was relaxing. Excellent service, quick, efficient and professional. The only reason my rating isn't 100% is there was a strange smell in the bathroom. I'm sure the staff would have happily switched me to another room if I'd asked, but it was only there one night, so I overlooked the small issue. Regardless, I'd definitely stay there again!

Partner

8/10

Excellent

15 Nov 2014

tiao

They charge to uses pool , gym, breakfast , web

The hotel is good but far away from downtown, there are a shopping mall annex but only this.
They chatge everything in hotel including pool and gym.
The room is good but there are some fungus in the showe edges

6/10

Pleasant

30 Jul 2014

Verified traveler

Less Than Expected

The staff gave my pre-paid room away to another guest with the same first name. Took an hour to check in and then the AC didnt work well.

10/10

Exceptional

07 Jul 2014

Verified traveler

BEST HOTEL IN TOWN

I've been here several times. The staff is courteous and the rooms are pristine. I wish I could live here.

8/10

Excellent

22 Jun 2014

Verified traveler

small but clean

the room was smaller than i expected...just enough to walk around the king sized bed. very clean and modern though and the service was great. nice little shopping mall type area with restaurants and coffee shops next to hotel. would stay again if ever in the area.

Family

6/10

Pleasant

19 May 2014

Eagle

I was put up in a room on the 17th floor. Though bed linen was clean, the bathroom sink, floor and room walls were dirty. Plug point on the desk was a problem.

6/10

Pleasant

07 May 2014

Jess

It was a very nice hotel

I wasn't pleased that the internet wasn't free and that they didn't specify what the 'Mini Bar' is. But other than that, it was a pleasant stay.

6/10

Pleasant

02 Apr 2014

rico

ok

Nice clean hotel. Rooms could use some updating.

10/10

Exceptional

26 Feb 2014

Verified traveler

nice

nice hotel top notch

10/10

Exceptional

06 Feb 2014

Chris

Highly recommend !

This is an extremely nice hotel.
Very helpful staff!
Located within walking distance to a plaza with food and clothing shops. You can eat cheap at the food shops. Hotel food us expensive.
Only cons, Koreans like firm/ hard beds and the indoor pool was Luke warm. Other than these two minor items it's a Great Place.

8/10

Excellent

03 Dec 2013

Verified traveler

Nice location

Hotel is conveniently close to the convention center. The shopping arcade next to it make evenings comfortable without having to go into city center. Nice amenities.

10/10

Exceptional

26 Oct 2013

Verified traveler

fantastic hotel

Very good

10/10

Exceptional

02 Sep 2013

Julito

Great Changwon Location

Service staff and concierge service were extremely helpful in giving me directions and arranging transportation. The room was very clean and the shower was fantastic. The breakfast buffet was well worth the price. My only let down was that their spa was fully booked over the Saturday and Sunday I was staying there - so I could not get a massage. I would definitely stay there again if I was in Changwon/Chinhae.

8/10

Excellent

20 Jul 2013

Verified traveler

Great hotel

I would recommend this hotel, the room is clean, new and well decorated. I wasn't too happy with the cafe and restaurant; it's overpriced and the service was disappointing.

10/10

Exceptional

02 Mar 2013

Verified traveler

Strange electricity arrangements

The air mover in the room turned off with the lights. In order to keep the room cool at night we had to sleep with the lights on

10/10

Exceptional

27 Jun 2012

Hiroaki

Nice stay in Changwon

Location is good which is 10minutes away by taxi from both Changwon and Changwonjungang station for KTX train. There is a big shopping mall next to the hotel, so we could find many various kind of restaurant easily. Staff were kind and good English speaking.

8/10

Excellent

09 May 2012

Verified traveler

Ambassador Pullman

The staff was very professional and helpful. The room was small but adequate. Had a beautiful view of the city, and it was very quiet. We had some challenge figuring out the lighting system.

8/10

Excellent

09 Apr 2012

Tazzy

My experience..

It was a beautiful hotel and room, however for the price we paid, it should be! The only concern was that one of the power outlets in our room did not work and the only mirror was in the washroom.

10/10

Exceptional

18 Nov 2011

Brad

Pullman Ambassador

The hotel is wonderful and the location is very convenient.

10/10

Exceptional

18 Jul 2011

ChangwonExpat

Best Hotel in Changwon

As mentioned in another review, most people seem to be commenting on a hotel in the US.
This is the newest and best hotel in the Changwon area and the price is the same as its competitors.

Unlike the other hotels, the Pullman is located in a shoppingand entertainment center, so there is something to do in the area whether on business or for pleasure.

10/10

Exceptional

19 Jun 2011

Ilovdtataki

Very good

I stayed for one night and attended a wedding at the hotel on the next day.
Great service. The staff was kind and very fast to respond to my requests. I was struggling with getting wi-fi. Minutes after calling reception a person showed up and solved the issue.
The hotel is modern and has well designed rooms. For example, I loved being able to watch TV from the bathtub. This was possible due to the glass walls of the bathroom.

10/10

Exceptional

01 Apr 2010

Verified traveler

People rating the wrong hotel- this is excellent

People seem to be putting reviews for some Pullman in the US. This hotel is in South Korea and is one of the nicest I have ever stayed at. It is new and very clean. Only thing I did not like was the tile floors, a bit cold. Take a look at the pictures, they are an accurate representation of the hotel

10/10

Exceptional

07 Sep 2009

T

Excellent hotel

An excellent hotel from my limited experience; I'm just sorry I was only there for 6 hours (a very busy trip).
Definitely japanese influences in the room design, but that's not a bad thing.
Breakfast buffet excellent and although my meal was rather hurried so I did not get to sample all that was on offer, the staff and environment somehow made 10-15 minutes seem like a relaxed and refreshing start to the day.
Note: the in-room coffee is instant Korean-style coffee which is sweet & creamy, and may not be to everyone's taste. Broadband is cheap by Uk standards, although slightly more than I paid in Seoul it was truly fast (good enough for excellent Skype).
Staff were helpful and friendly, yet unswervingly polite and professional.

10/10

Exceptional

08 Jul 2026

Jungpil

방도 깔끔하고 주변에 상가도 밀집해있어 지내기 편리합니다

Self

10/10

Exceptional

02 Jul 2026

BORA

창원에서 괜찮은숙소같아요
담번에도방문의사있습니다

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

YOUNGSANG

전기콘센트가 노후되었으며 나사가 풀려 흔들리는 곳이 있습니다.

Self

8/10

Excellent

02 Jun 2026

DEOK SANG

아침식사가 다양한 음식 종류와 맛있는 조리로 가격대비 질적으로 좋았읍니다.

Friends_and_family Family

8/10

Excellent

25 May 2026

YOUNGSANG

아침식사가 좋습니다

8/10

Excellent

23 May 2026

jong soo

만족

10/10

Exceptional

18 May 2026

BAIK

좀 오래되어 리모델링이 필요 의견입니다
객실은 깨끝하고 직원은 친절합니다.
아침. 빵은 좀더 맛있게 부탁합니다.

오믈렛은 좋았습니다.

10/10

Exceptional

28 Apr 2026

BYUNGHEE

주변에 편의시설 및 쇼핑몰이 있어 편리함.

10/10

Exceptional

25 Apr 2026

Jonggun

창원에서 출장으로 숙박했는데 추천합니다!!!!!!

Self

10/10

Exceptional

18 Apr 2026

Seongmin

ㅇㅇㅇㅇ

10/10

Exceptional

12 Apr 2026

Sang Hyon

Na

Friends_and_family Family

10/10

Exceptional

01 Apr 2026

Chao Yi

服務人員親切有禮, 房間乾淨舒適且附有浴缸, 旁邊有大購物中心, 吃飯購物都很方便。

Self

10/10

Exceptional

27 Mar 2026

Sang Hyon

Na

Friends_and_family Family

10/10

Exceptional

11 Mar 2026

Per-Jonas

Great gym and lobby bar

Self

2/10

Poor

01 Mar 2026

Byung kil

지저분함
이불 냄새남

10/10

Exceptional

20 Feb 2026

HUIWOONG

객실이 조용하고 깨끗했습니다.

10/10

Exceptional

10 Feb 2026

Myung Jin

가족들과 편안히 지냈습니다~ 바닥난방이 안되는게 좀 아쉬웠지만 리모델링 된 방이라 깔끔하고 좋았어요. 여러사람이 지적하는 샤워시설은 구조개선이 필요해보입니다

10/10

Exceptional

27 Jan 2026

Yongwook

객실 컨디션도 좋고 직원분들도 친절합니다

8/10

Excellent

19 Jan 2026

hyeokjin

피트니스 직원 친절했습니다.

Business

4/10

Poor

11 Jan 2026

jeongtae

돌침대.
제발 매트리스 교체좀 합시다. 온돌방 맨바닥에 잔 기분.
숙박 이후로 3일간 등 눌림에 고생했수다.

10/10

Exceptional

22 Dec 2025

YOUNHEE

깔끔하고 너무 편안하고 좋았습니다

Partner

10/10

Exceptional

17 Dec 2025

MIN YUNG

Good

Business

10/10

Exceptional

14 Dec 2025

Juhui

창원 갈때마다 묵고 있습니다. 객실도 깨끗하고, 직원들도 친절합니다.

Partner

8/10

Excellent

14 Dec 2025

Igyeong

좋아요.

Friends_and_family Friends

4/10

Poor

09 Dec 2025

SOO

투숙기간 11.29~12.01/ 룸 1119룸 소음때문에 잠을 푹 잔적이 없네요~ 그리고 바닥 브랜드호텔과 맞지 않는 모텔급 컨디션! 최악의 그랜드머큐어 호텔 피드백이네요. 역시 지방인가… 완전 비추합니다~ 주말은 피하세요 결혼식때문에 엘베에서 음식+술냄새 진동합니너

Business

10/10

Exceptional

06 Dec 2025

Jinchul

네

10/10

Exceptional

05 Dec 2025

Per-Jonas

Great Gym

Business

8/10

Excellent

01 Dec 2025

HA JOONG

가격이나 이름에 비해 방 안의 시설들이 낡았던것 같아요.
특히 욕조

4/10

Poor

27 Nov 2025

HEE YOUNG

객실 청소 상태가 별로였구요(바닥에 먼지 등등) 특히 조명이 너무 어두워요 특히 욕실. 솔직히 외관만큼의 실내가 5성급 호텔이라고 하기엔 좀 부족하지 않나 하는 생각이 듭니다

10/10

Exceptional

26 Nov 2025

wondong

깔끔하고 좋았습니다. 추천해요

Business

6/10

Pleasant

07 Nov 2025

CHANG WOO

네

Business

4/10

Poor

25 Oct 2025

seungyeon

화장실과 문에서 소리(다른 호실인지 윗층인지) 물 소리 쾅쾅 삐거득 소리가 나서 잠을 자다 많이 깼습니다. 지난번에도 이런 적이있어 방을 급하게 바꿔 잤는데 이번엔 그냥 옮기기도 그렇고 햐서 거의 못자고 갔어요. 사저뉴요청하였으나 또 엘리베이터와ㅠ가까운 입구방을 주셨어요... 사전 요청사항을 남겨도 반영이 안되는건지 의문스럽습니더

Business

10/10

Exceptional

24 Aug 2025

MINKWAN

오랜만에 1박 숙박.

여전히 편안하고

친절한 직원분들 덕분에

잘 쉬고왔어요

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

LEE

조용하고 괜찮았습니다