PALM Hotel & Spa

10/10

Exceptional

09 Mar 2026

Ian

Very nice property with lush surroundings right on the beach. Beautifully kept older property with great dining options. Very small bathrooms with very odd layouts.

Friends

10/10

Exceptional

09 Mar 2026

Davonia

Excellent property with amazing staff!!

Friends

10/10

Exceptional

09 Mar 2026

charles

Very nice facilities. Breakfast buffet was excellent. Right on the ocean and great staff throughout

8/10

Excellent

08 Mar 2026

Elizabeth

The mature tropical gardens surrounding the pool are just beautiful. It’s an excellent pool area. The staff there is incredible and the beach set up is great. We had a view of the ocean through the trees a little bit, The lobby smelled terrible like some very strong floor cleaning fluid and my room had a smell of dank, moldy sour beach side stale moist air.

Family

10/10

Exceptional

06 Mar 2026

Mary Patricia

Place is incredible!!! Everything was perfect from check in to check out! Staff was beyond helpful and service was on point! Will definitely recommend this place and will come back !

Friends

10/10

Exceptional

05 Mar 2026

Natalie

Amazing!

10/10

Exceptional

04 Mar 2026

Jeffery

Beautiful property, very well maintained, incredible staff. Looking forward to returning.

Partner

10/10

Exceptional

03 Mar 2026

Gary

Ocean

10/10

Exceptional

02 Mar 2026

Tiara JaNeice

My third time at Palms and it never disappoints. Such a peaceful stay.

Self

2/10

Poor

24 Feb 2026

brendan james

Expense hotel, spa did not allow guests to use. Beds absolutely sucked!

Family_with_children

10/10

Exceptional

24 Feb 2026

laury

The room was very clean , staff were nice, we used the beach not the pool but the pool area was beautiful as well. Complementary Cold water and spf lotion was provided by the pool area.
The food was great as well.
Will stay there again on my next trip.

Family

10/10

Exceptional

24 Feb 2026

Sara

Room was spotless and service was outstanding. Breakfast was also amazing

Friends

10/10

Exceptional

22 Feb 2026

James

AmaVele at the Palms bar is the best!

10/10

Exceptional

21 Feb 2026

William

Lovely relaxing trip, friendly staff, nice rooms, good food and drinks. Like the eco theme with plants and flowers throughout

Partner

10/10

Exceptional

20 Feb 2026

Chris Thomas St.

The entire hotel from start to finish was better than the pictures!!! Staff was plentiful and extremely helpful and polite.every single employee made it their job to make my family vacation their responsibility! I really could not have been more impressed with cleanliness and attention to detail.

Family_with_children

10/10

Exceptional

17 Feb 2026

Kiki

Excellent

10/10

Exceptional

16 Feb 2026

Lliliam

great place!

10/10

Exceptional

15 Feb 2026

Lilia

Everything was great. We loved the stay

Business_and_leisure Family

10/10

Exceptional

13 Feb 2026

BARRY R.

Very clean and nice

10/10

Exceptional

08 Feb 2026

Sherri

The best in Miami!

4/10

Poor

06 Feb 2026

Suleiman

They charged me extra fee that are included in the Expedia quote. There are no balcony

8/10

Excellent

01 Feb 2026

John

Front desk staff were very helpful. Had a wonderful interaction w the bartender at the pool bar. Downside was 1/2 elevators out of order and long waits to get to rooms which was irritating. Also 2 of 3 rooms were not available at 4.pm.

Friends_and_family Family

8/10

Excellent

30 Jan 2026

Laura

Clean staff, staff, amenities

Friends_and_family Friends

6/10

Pleasant

29 Jan 2026

MIKE

The coffee was never refiled, the sheets were not changed daily, you had to pay $6 for bottle water.

Business_and_leisure Partner

6/10

Pleasant

29 Jan 2026

Daniela

The service was not the best. Aside that everything was fine

Leisure Family

10/10

Exceptional

26 Jan 2026

Carey

Beautifully appointed rooms and common areas. Exceptional service

Leisure Friends

10/10

Exceptional

26 Jan 2026

CYNTHIA

Beautiful resort. Grounds areas are well maintained- very classy. The chairs be the pool and beach have a thick pad; easy with a towel chair cover. We rented a cabana on the beach, food and drinks available. The beach in front of hotel was very nice. We rented bikes on 31st street and rode to dinner down the bike path.
Beds, sheets and pillows very comfortable! Only negative- one elevator was not working which made busy to get up and down from room. Breakfast was great and Lunch was delicious. I would definitely return and recommend for a romantic getaway or fun with friends. Great location on A1A ; on the one way end so not so busy.

6/10

Pleasant

25 Jan 2026

Richard

Staff courteous but up charges are many and unavoidable.

Leisure Family

10/10

Exceptional

25 Jan 2026

Scott

Had a great stay for my 40th birthday. Staff were very friendly, great location and enjoyed the breakfast food at the hotel!

The pool and access to the beach are also excellent! I would repeat stay here.

8/10

Excellent

24 Jan 2026

Jenna

Amazing location, the staff are friendly and accommodating. The rooms are a bit out dated/worn but still a really good price all things considered. Have stayed here twice and would stay again. Thank you!

Leisure Partner

8/10

Excellent

24 Jan 2026

Michael

Room was nice but maintenance needs to look at light and fan switches. Some need repair. View was nice, bed needs improvement. Most staff were friendly.

10/10

Exceptional

23 Jan 2026

Julie

Such a beautiful resort! Excellent service, loved the vibe of all the restaurants. Excellent yoga teachers. Just an overall great experience - thank you!!

Leisure Friends

10/10

Exceptional

23 Jan 2026

Charles

Love this hotel. Great boutique atmosphere but plenty of room. Great pool and pool bar. Staff terrific. We will come again.

Business_and_leisure Partner

10/10

Exceptional

22 Jan 2026

Noga

Amazing!!!!

10/10

Exceptional

20 Jan 2026

John

Clean room. Nice pool! Good property location. Beach view.

Leisure Family

10/10

Exceptional

19 Jan 2026

Kathrine

Rooms and facilities were clean and well maintained. Service was wonderful too. They also had a GREAT bar, making excellent cocktails.

10/10

Exceptional

19 Jan 2026

Robert

Absolutely loved our stay here quiet tranquil, beautiful grounds location on the beach is fantastic. The staff was incredibly helpful. The pools are lovely. The restaurants are solid. I highly recommend this place.

10/10

Exceptional

19 Jan 2026

Tiffani

Clean room, wonderful poolside ambience and service, and easy access location.

Leisure Friends

10/10

Exceptional

18 Jan 2026

Christy

Property was beautiful and staff was really great

Leisure Friends

8/10

Excellent

15 Jan 2026

ROSEMARIE

Overall a beautiful property, exceeded expectations. Photo gallery doesn't do this property justice. Pool and beach area with Tiki bar/food are excellent. Very comfortable room, great sleep, shower -- the works. Book it.

Leisure Self

10/10

Exceptional

12 Jan 2026

Gil

Beautiful and clean place, situated well at Miami mid beach

Partner

8/10

Excellent

10 Jan 2026

Gerald

The hotel is beautiful. There is valet parking and a fifty dollar a night fee and a resort fee as well. The staff was so friendly and went above and beyond. The beach was awesome with loungers and umbrellas. The pool is amazing too. There is a walkway that runs along the beach that goes for miles. Many walkable restaurants nearby. A beautiful resort made for relaxation!

Leisure Partner

2/10

Poor

10 Jan 2026

Armando

Give me the room wrong twice even with someone already occupying it- only one elevator working didn’t help either

10/10

Exceptional

09 Jan 2026

Jaroslaw

Every thing with this place is amazing we visiting this place twice time per year recommended 200%for everyone ❤️❤️

10/10

Exceptional

09 Jan 2026

Frederick Steven

Nice place

2/10

Poor

08 Jan 2026

Maya

I have been going to this hotel for the last 20 years and I say this with such disappointment that I will never go there again. From the beginning of check in the service at the front desk they were so rude!!! To the service at the restaurant the food used to be delicious unfortunately not anymore to the house keeping that barely showed up i couldn’t get toilet paper for three days. The spa was a huge waste of time but that’s what happens when you don’t hire a professional masseuse but charge the price for one. I don’t know what happened to this place that used to be so nice and I used to look forward to going there with family and friends over the years, I have pictures of my daughter there since she was a baby in the pool with friends and she’s now 20 years old. So sad and disappointed that a family owned hotel let this happen.
It turned out to be the nightmare of my new year vacation.

10/10

Exceptional

06 Jan 2026

Jennifer

Great service! From arrival until the departure. Food at the restaurant is amazing! Will definitely be back

Leisure Family_with_children

10/10

Exceptional

05 Jan 2026

Brian

Staff was super courteous and attentive, spa was great. Really enjoyed our stay and will definitely come back!

Leisure Partner

10/10

Exceptional

04 Jan 2026

Tanja

Very clean, gorgeous hotel design, amazing service and incredible beach and pool at very close proximity

10/10

Exceptional

04 Jan 2026

Scott

Nice rooms with courteous staff. Food was very good and the pool and beach were excellent.

Leisure Family

10/10

Exceptional

03 Jan 2026

Kleber

Localização

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Dave

beautiful boutique hotel
friendly front desk
access to beach is a plus

Leisure Partner

4/10

Poor

02 Jan 2026

shiva

the room view was supposed to be view of city instead it was view of construction site. they refused to provide me a room with better view and refused to discount the rate. I flied 5 hours to come and see this view very disappointing

Leisure Family

10/10

Exceptional

01 Jan 2026

Janine

Great hotel. Great location for a family of 10 including grandparents. Very accessible to beach and the main strip. Access to the boardwalk was perfect for morning walks and access to the restaurants and stores. Hotel size was perfect. Not too big and clean.

10/10

Exceptional

31 Dec 2025

Suzanne

Service is a 10 out of 10. The facilities are clean and well kept, gym is great. Beach is amazing. Pool is fine but we didn’t use it that much, very accommodating to early check-in and late checkout. Food had a lot of options and was very good from the restaurant to the pool or Beachside restaurant. I would recommend this to anyone who wants a quick getaway.

Leisure Family

10/10

Exceptional

30 Dec 2025

Kevin

Great

10/10

Exceptional

29 Dec 2025

Suhas Jain

Good service

Leisure Partner

10/10

Exceptional

27 Dec 2025

Nancy

Great location and welcoming staff! We truly enjoyed our stay

10/10

Exceptional

27 Dec 2025

daphne

Wonderful resort!

10/10

Exceptional

26 Dec 2025

Soofia

We had a very good experience at The Palms Hotel. Really nice room with the partial ocean view. Staff was friendly and helpful. Highly recommend this place in Miami Beach.

Friends_and_family Family

10/10

Exceptional

26 Dec 2025

Edward

Always a great stay at the palms

4/10

Poor

25 Dec 2025

George

Elevators were not working properly the entire stay. Abnormally crowded pool. Small beds.

Leisure Partner

6/10

Pleasant

24 Dec 2025

Daniel

Even the city view king room had a minor view of the ocean as well as the bay so it’s very pretty out this corner window. If you can get a corner room then that’s the best deal in the place.

The restaurant was very expensive for the quality of food. The eggs Benedict was underwhelming as the English muffin was not very well cooked and lacked butter saturation. Overall presentation was underwhelming for $26. They do not serve lattes or espresso in the restaurant so they’re below average coffee is all they offer. A big disappointment. They said to order a to go coffee drink from the snack bar in the lobby and bring it to the table. Otherwise the room was nicely appointed with a separate toilet room and large walk-in shower with vanity in a separate room. Price paid was $295 including the $40 hotel fee for amenities.

Partner

10/10

Exceptional

22 Dec 2025

Isa

Great stay

10/10

Exceptional

21 Dec 2025

James

None

10/10

Exceptional

20 Dec 2025

Marie

Lovely hotel on the beach, great service, friendly and attentive.

8/10

Excellent

18 Dec 2025

Jingyu

Ocean view is awesome. Staff is nice

10/10

Exceptional

17 Dec 2025

Stacey

Staff Fantastico

Leisure Partner

10/10

Exceptional

16 Dec 2025

JOHN

We got a great room and the staff was terrific. Much better than we had even hoped. We will definitely be back for a longer stay. Very clean rooms, attentive staff and everyone had a terrific positive attitude.

Partner

10/10

Exceptional

15 Dec 2025

Sharleen

Exceptionally helpful and courteous staff

10/10

Exceptional

15 Dec 2025

Eugeni

Very nice rooms, clean, well maintained property, and great stuff.

Leisure Self

10/10

Exceptional

15 Dec 2025

Vito

Beautiful hotel, great service

6/10

Pleasant

14 Dec 2025

Janee

The stay was fine, the room was either too hot or too cold. They did call someone to fix it and which they tried. But it was too hot and no way to make it cooler.

Leisure Partner

10/10

Exceptional

13 Dec 2025

Yaroslavna

Great hotel. Very cozy, clean, and beautifully decorated. Excellent location with access to the beach with lounge chairs and umbrellas. Will definitely be back.

10/10

Exceptional

13 Dec 2025

Stefan

The Palms is a proper vintage hotel, and you feel the breeze from the mid-1900s the moment you walk in. In a good way. Rooms with an ocean view are fantastic, like staring into a painting that never gets old.

The rooms are spacious with excellent beds. Separate shower and toilet is a big win. The walls are thick, which means peace and quiet from neighboring rooms. You do hear the corridor a bit, but we had calm neighbors, so no drama. The AC works perfectly, and the blackout curtains actually black out — a small detail that matters a lot.

Breakfast is solid but no longer a “wow.” They have everything you expect, but most of it feels bought in bulk and laid out nicely. The true breakfast hero is Peter from Jamaica 🇯🇲, who makes outstanding omelettes and single-handedly saves the morning.

Pool and beach are great, exactly what you want on a Miami stay. The pool bar serves good food, and the tacos were surprisingly legit. The gym has all the essentials, but it’s on the small side. More than three people inside and you’re suddenly very aware of personal space.

Elevators get a lot of complaints. In our case, one out of two was broken, but the waits were reasonable. No stair-induced panic.

All in all, a great stay at a hotel with character, comfort, and charm. We liked it a lot — and yes, we’ll be back.

Partner

10/10

Exceptional

13 Dec 2025

Gil

Nice staff. Rooms clean and comfortable. Would definitely repeat.

10/10

Exceptional

12 Dec 2025

Debbie

Fabulous hotel, couldn’t fault a thing. Love belt relaxed feel and beautifully designed with character and great planting

8/10

Excellent

12 Dec 2025

Chris

My second stay at the Palms. Rooms are OK, bathrooms small and a bit strange - the toilet is separate from the shower and wash basin. The pool area is pleasant enough, but after about 3pm (in winter) is shaded by the tall tower block next door. The hotel’s beach area is very nicely done - more attractive to my eye than the overly crowded beach at the (much more expensive) Faena Hotel next door. All in all, pretty good value for money for Miami Beach but the quality of the food was nothing like as good as it was when I stayed there a year ago. I was told that the previous chef had left…

Leisure Self

6/10

Pleasant

12 Dec 2025

YASIN

An extra daily amenity fee of $50 was charged. Nobody informed us about this. Nothing about this hotel is good except for its location. The price mentioned here is only for the room itself.

Partner

10/10

Exceptional

12 Dec 2025

Michael

My first stay at The Palms Hotel & Spa set a new standard for what a Miami stay should feel like. From the moment I arrived, everything just flowed…valet was seamless, check-in was warm and efficient, and the overall energy of the property immediately put me at ease.

The service stood out in a way that’s hard to fake. Attentive without hovering, friendly without being forced. Every interaction felt intentional. The amenities were equally impressive, striking that rare balance between upscale and comfortable.

Breakfast deserves its own mention. Thoughtfully prepared, fresh, and genuinely delicious, not the forgettable hotel breakfast you rush through. And the barista coffee? Excellent. The kind you’d happily walk out of your way for, even if you weren’t staying on property.

By the time I checked out, my only complaint was not booking an extra night. The Palms doesn’t just offer a place to sleep, it delivers an experience that feels curated, calm, and effortlessly well done. This is officially my go-to spot in Miami, and I’ll be back without hesitation.

Business Partner

10/10

Exceptional

10 Dec 2025

Elsy

All facilities were nice, direct access to the beach and very confortable. Breakfast options were great for us and the kids.

10/10

Exceptional

09 Dec 2025

Latoya

The Palms Hotel & Spa is truly TOP NOTCH!! We enjoyed everything about the hotel from the cleanliness, to the amazing staff, to the pool bar and food, I mean it was everything we could have wanted and then some!!! Came to celebrate my husband's birthday and he was overly impressed!!! Many kudos to the management and staff of this lovely hotel!!

Leisure Partner

10/10

Exceptional

08 Dec 2025

Brian

Lovely hotel. Good service. Nice amenities.

10/10

Exceptional

07 Dec 2025

Hamilton

Beautiful, calm, stylish property with great food and drinks.

Leisure Family

2/10

Poor

07 Dec 2025

Jeri

I left within an hour of checking in. The room smelled musty or moldy. I was trying to inquire if they had room service. No one would answer the phone. Eventually dialing zero it would ring forever and eventually just hang up. When I went to the front desk to complain about it being one of the worst hotels I’ve stayed in the woman at the front desk replied that she completely believed me and got the manager who did let us check out without charge and leave which I’m grateful for.

10/10

Exceptional

06 Dec 2025

Kostadin

Excellent hotel in all aspects

Friends_and_family Family

8/10

Excellent

04 Dec 2025

EMILY

I thought this hotel had a beautiful pool and beach area with great friendly service. The fitness center had great equipment oo. My room was clean, and modern, but the first room had a running toilet that didn't flush, but per my request they found another room for me, as I didn't want to wait for a repair man as that was already cutting into my peace in my stay.

10/10

Exceptional

03 Dec 2025

Kiki

Superb all round

Business

8/10

Excellent

02 Dec 2025

Hanhong

The room is small but has all essentials.

10/10

Exceptional

30 Nov 2025

imoh

Nice tropical environment. If you love trees, you will love this place.

Leisure Partner

10/10

Exceptional

30 Nov 2025

Theresa

The staff was extremely courteous and helpful. We are very pleassd with the accomodations, the room was excellent and dining room service much better than we've seen elsewhere.

Leisure Family

10/10

Exceptional

29 Nov 2025

Phyllis

Great customer service

8/10

Excellent

29 Nov 2025

Andrea

Great pool and very nice staff always going out if their way to help and check on you, bringing anything you need.

2/10

Poor

29 Nov 2025

KOUROSH

Super expensive not a friendly hotel

Leisure Family

10/10

Exceptional

29 Nov 2025

Anastasia

The staff is amazing. The rooms appear very new/renovated/sleek. The beach/ lounges/staff is lovely. Food in the restaurant was excellent- prices felt on a higher end ( but i am not able to compare them with neighboring hotels). Location is obviously great. Spa is small but very accommodating. Overall, the greatest assets is staff who went above and beyond

10/10

Exceptional

27 Nov 2025

Lucas

Great place to rest and enjoy your vacation! Excellent location e exquisite decoration

Leisure Partner

10/10

Exceptional

27 Nov 2025

Lauren

I never wrote reviews, but this will be the exception because this place is a gem! The staff, the vibe, and the overall experience was that of a much more expensive resort. The service is exceptional! I love a resort with great service and I’m willing to pay a premium for that experience, but here you don’t have to.
The only downsides I can think of is that there is not hot tub and no complementary bicycles like other resorts.. but honestly those things are minor compared to all the benefits.
I can’t overstate how phenomenally helpful the staff was. Bartenders, poolside service, beach attendants, front desk, concierge, bellhops… I could go on and on. A 10/10!

10/10

Exceptional

26 Nov 2025

Antonio

The best ever

8/10

Excellent

25 Nov 2025

Ed

I've stayed here several times because I really like the hotel, staff and service. Thistl time I had an incident occur with one of the front desk managers and his attitude but fortunately the next day I spoke with another manager who resolved the situation to my satisfaction.
My only real complaint and regret was that the bathrooms on the main lobby level where the restaurant was had been closed for renovations and it was a huge inconvenience to have to keep going up and down the stairs or wait on an elevator. There should be 2 bathrooms on that level but it was what it was.
I did enjoy the food in the restaurant and the staff but I do wish the menu was more expensive with more food choices for the entree's!!

Leisure Family

10/10

Exceptional

19 Nov 2025

Henry

A+