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Renaissance Shanghai Putuo Hotel

Shanghai · China

50 Tongchuan Road,Putuo District, 50View location

9.2/10Excellent394 Reviews
Cleanliness9.6/109.6
Service9.2/109.2
Comfort9.2/109.2
Condition9.4/109.4
Location7.4/107.4
Neighborhood7.8/107.8
Value8.0/108.0
Amenities9.8/109.8
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Renaissance Shanghai Putuo Hotel

Indulge in a pampering experience at the full-service spa, offering massages, body treatments, and facials. Take advantage of the hotel's recreational amenities, including a health club, indoor pool, and sauna. Stay connected with complimentary wired and wireless internet access, and enjoy the convenience of concierge services.

The hotel features three restaurants, including Cafe BLD serving international cuisine, as well as room service during limited hours. Unwind with a drink at the bar/lounge. Buffet breakfast is available on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM (for a fee).

For business travelers, the hotel offers complimentary wired internet access, a business center, and express check-in. With 13, 627 square feet (1, 266 square meters) of event space, including conference space and 20 meeting rooms, this hotel is ideal for hosting events in Shanghai.

A roundtrip airport shuttle is available for a surcharge (24 hours a day), and free self-parking is provided onsite. Each of the 330 air-conditioned rooms features a minibar, LCD television, satellite programming, and a private bathroom with a separate bathtub and shower, complimentary toiletries, and a hair dryer.

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Additional conveniences include a phone, safe, and desk. Located near Daning Lingshi Park (2 mi), East China Normal University (2. 4 mi), and Jade Buddha Temple (2. 5 mi).

Located in Shanghai (Puxi), Renaissance Shanghai Putuo Hotel is within a 10-minute drive of Jing'an Temple and People's Square. This spa hotel is 5.1 mi (8.2 km) from Nanjing Road Shopping District and 7 mi (11.2 km) from Oriental Pearl Tower.

Make yourself at home in one of the 330 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and hair dryers.

Conveniences include phones, as well as safes and desks. Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Shanghai? This hotel has 13627 square feet (1266 square meters) of space consisting of conference space and 20 meeting rooms.

A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities
Banquet facilities

Check-in and check-out

Check-in from 2:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Pool access available from 7:00 AM to 11:00 PM.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher
    • This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately CNY 170.2 for adults and CNY 85.1 for children
    • Airport shuttle fee: CNY 690 per vehicle (one-way, maximum occupancy 2)
    • Rollaway bed fee: CNY 155.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Chinese (Mandarin)

Nearby attractions

Daning Lingshi Park 3.2 km / 2 mi
Jade Buddha Temple 4 km / 2.5 mi
Zhongshan Park 4.7 km / 2.9 mi
Shanghai Centre 4.9 km / 3.1 mi
West Nanjing Road 5.1 km / 3.2 mi
Jing An Kerry Centre 5.2 km / 3.2 mi
Jiuguang Department Store 5.3 km / 3.3 mi
Jing'an Temple 5.5 km / 3.4 mi
Westgate Mall 5.7 km / 3.5 mi
Global Harbor Mall 5.7 km / 3.6 mi
Longemont Shopping Center 5.7 km / 3.6 mi
LEGOLAND® Discovery Center 5.8 km / 3.6 mi
Plaza 66 5.8 km / 3.6 mi
Jing An Park 5.9 km / 3.6 mi
Shanghai Natural History Museum 6.5 km / 4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 330
  • Number of floors (main building): 21
  • hotel
  • American Express
  • JCB
  • Diners Club
  • MasterCard
  • Visa
  • City centre
  • Nearest Bus / Metro Stop
  • Car park
  • 24-hour reception
Show 68 more facilities & services
  • Check-in hour
  • Check-out hour
  • Mobile phone coverage
  • Wired Internet
  • Wi-fi
  • Car hireExtra charge
  • Valet parkingExtra charge
  • Airport Shuttle
  • Room service
  • Laundry service
  • Launderette
  • Babysitting service
  • 24-hour securityExtra charge
  • Bellboy service
  • Air conditioning in public areas
  • Hotel safe
  • Currency exchange facilitiesExtra charge
  • Cloakroom
  • Lift access
  • Newspaper standExtra charge
  • Shop
  • Garden
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Grill/BBQ
  • Library
  • Café
  • Bar
  • Restaurant: 3
  • Non-smoking area
  • Smoking area
  • Highchairs
  • Poolside snack barExtra charge
  • Banquet hall
  • Air conditioning in Restaurant
  • Conference room
  • Meeting room: 20
  • Business centre
  • Indoor freshwater pool: 1
  • Parasols
  • Entertainment programme for adults
  • Entertainment programme for children
  • TV lounge
  • Theatre / auditorium
  • Sauna
  • Steam bath
  • Hot tub
  • Massage
  • Spa treatments
  • Hairdressing salon
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Continental breakfast
  • À la carte lunch
  • Set menu lunch
  • Buffet dinner
  • À la carte dinner
  • Set menu dinner
  • Special dietary options
  • Picnic
  • Snacks
  • Non-smoking establishmentExtra charge
  • Aerobics
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE CLUBDOUBLE • CLUB • 38 m²DBL.CB
    DOUBLE CLUBPhoto unavailable12 photos

    Renaissance Shanghai Putuo Hotel

    DOUBLE CLUB

    Room photos

    12 photos

    Room overview

    Smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Double bed 131-150 width
    Room type
    DOUBLE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB

    Room amenities

    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping
    • Soundproof room
    • Electric Kettle
    • Hairdryer
    • Shower
    • Internet access
    • TV
    • Direct dial telephone
    • Bathroom
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Safe
    • Individually adjustable air conditioning
    • Wi-fi
    • Toiletries

    Facilities with extra charge

    • Extra beds on demand

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE DELUXE KING BEDDOUBLE • DELUXE KING BED • 1 Bedroom • 38 m²DBL.DX-KG
    DOUBLE DELUXE KING BEDPhoto unavailable7 photos

    Renaissance Shanghai Putuo Hotel

    DOUBLE DELUXE KING BED

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    38 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    DELUXE KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.DX-KG

    Room amenities

    • Bathroom
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping
    • Soundproof room
    • Electric Kettle

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CLUB KING BEDDOUBLE • CLUB KING BED • 39 m²DBL.CB-KG
    DOUBLE CLUB KING BEDPhoto unavailable13 photos

    Renaissance Shanghai Putuo Hotel

    DOUBLE CLUB KING BED

    Room photos

    13 photos

    Room overview

    Non-smoking room
    Room size
    39 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Room type
    DOUBLE
    View / characteristic
    CLUB KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CB-KG

    Room amenities

    • Soundproof room
    • Electric Kettle
    • Bathroom
    • Shower
    • Hairdryer
    • Direct dial telephone
    • TV
    • Internet access
    • Minibar
    • Fridge
    • Tea and coffee making facilities
    • Ironing set
    • Individually adjustable air conditioning
    • Safe
    • Wi-fi
    • Turndown service
    • Extra beds on demand
    • Toiletries
    • Desk
    • Bathrobes
    • Slippers
    • Satellite TV
    • Housekeeping

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE PREMIERQUADRUPLE • PREMIER • 1 Bedroom • 0 m²QUA.PE
    QUADRUPLE PREMIERPhoto unavailable5 photos

    Renaissance Shanghai Putuo Hotel

    QUADRUPLE PREMIER

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.PE

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE DELUXE TWO DOUBLE BEDSQUADRUPLE • DELUXE TWO DOUBLE BEDS • 1 Bedroom • 0 m²QUA.2D-DX
    QUADRUPLE DELUXE TWO DOUBLE BEDSPhoto unavailable7 photos

    Renaissance Shanghai Putuo Hotel

    QUADRUPLE DELUXE TWO DOUBLE BEDS

    Room photos

    7 photos

    Room overview

    Non-smoking room
    Room size
    0 m²
    Occupancy
    Guests: 1–3 • Adults: max. 3 • Children: max. 2
    Bed setup
    2 × Double bed 131-150 width
    Bedrooms
    1
    Room type
    QUADRUPLE
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.2D-DX

    Room amenities

    • TV
    • Desk
    • Toiletries
    • Extra beds on demand
    • Wi-fi
    • Safe
    • Individually adjustable air conditioning
    • Ironing set
    • Tea and coffee making facilities
    • Minibar
    • Internet access
    • Bathrobes
    • Direct dial telephone
    • Hairdryer
    • Bathroom
    • Electric Kettle
    • Soundproof room
    • Housekeeping
    • Satellite TV
    • Slippers

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIERDOUBLE • PREMIERDBL.PE

    Photos are not available for this room type.

    Renaissance Shanghai Putuo Hotel

    DOUBLE PREMIER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIER

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PE

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CLUBSUITE • CLUBSUI.CB-1

    Photos are not available for this room type.

    Renaissance Shanghai Putuo Hotel

    SUITE CLUB

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    CLUB

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CB-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Renaissance Shanghai Putuo Hotel

9.2
Excellent
394 Reviews
Cleanliness
9.6 /10
Service
9.2 /10
Comfort
9.2 /10
Condition
9.4 /10
Location
7.4 /10
Neighborhood
7.8 /10
Value
8.0 /10
Amenities
9.8 /10
100 reviews shown
10/10
Exceptional
20 Jul 2026
Hing Wing
Lovely hotel 1 min walk to metro and line 7

Rooms spotless and staff very attentive

Breakfast choice is amazing
Family_with_children
10/10
Exceptional
24 Mar 2026
Virginia
Very clean and comfy rooms and very helpful staff
Self
10/10
Exceptional
19 Nov 2025
Sasi K.
Absolutely a great hotel. I highly recommend it.
Partner
10/10
Exceptional
18 Nov 2025
Mee Kian
Room was spacious and clean, staff service was good. Bed comfortable. Peaceful, nice surrounding. There is a mall with many restaurants at basement just opposite hotel.
Leisure Family
10/10
Exceptional
11 Nov 2025
Grace
The staffs were very nice and professional.
Partner
10/10
Exceptional
30 Oct 2025
Richard
Everything about the hotel was great , 1 minute walk to the metro train was a bonus .
Leisure Self
10/10
Exceptional
28 Oct 2025
Hin Wing
Good location with easy access to subway. Staff are friendly. Clean room. Breakfast has lots of choices.
Leisure Family
10/10
Exceptional
21 Oct 2025
suna
The hotel was modern, and the bedding and all the amenities were very clean. The daily housekeeping service was excellent and very satisfying. All the staff were incredibly kind and always willing to help, which I really appreciated. The breakfast offered a wide variety of both Chinese and Western options, which was great. Although it’s not located right in the city center, you can easily take a Didi taxi to get there. The subway station is just a 1-minute walk away, and there are supermarkets, food courts, and everything you need nearby. I highly recommend this hotel if you’re looking for a clean, modern place that isn’t overly crowded.
Leisure Partner
10/10
Exceptional
17 Sep 2025
Richard
Everything from coffee shops to eateries and shopping are close by. The spa on site was fantastic! Great breakfast and the most important was the entire staff! The stay was amazing and can’t wait to go back!!
Business_and_leisure Partner
10/10
Exceptional
25 Aug 2025
JACKY SHAO HUI
Lobby looks great, my room is newly decorated, good for this room rate
Leisure Self
8/10
Excellent
07 Jun 2025
Scott
The stay was good and very close to teh subway, a reason for selecting. room was good, just don't like the bathroom setup, and oddly no fan in there.
Leisure Family
8/10
Excellent
07 Jun 2025
Lin
Check-in hotel is smooth , front counter stuff is very polite , room is nice, buffet is normal standard but the bonus is they have a fresh fruit juice everyday , the first day when I went to their Restaurant for my breakfast the stuff there is very polite and nice and good service, very impressed me but one of the Saturday I request a mix fruit juice , the person in charge of the Department staff told me I have to wait, I replied to him is ok I can wait then he pulled a long face , the last 2nd Day before we are going to check out, me and my hubby went for a breakfast there is a funny thing happens to us ,when we walked near to the restaurant entrance , one of the staff saw us then he pulled on his black face and turn his head and walked away, like us own him money , you don have to greet us every day, I'm not urge for that, at least don't show me your funny black face .
Friends_and_family Family
10/10
Exceptional
17 Apr 2025
Justin

Helpful and friendly staff

I like to commemorate the staff at the gym.
Mr Steven is very helpful and friendly, he not only kept the gym area clean but also constantly going around sauna area to make sure the place is clean and tidy.

Another staff that o like to commemorate is Mr Daniel from the concierge. He helps us to check on location that we want to go and go the extra miles to tell the taxi driver where to drop us as my old age mum is together with us.

Really enjoy the stay in Renaissance Shanghai Putuo Hotel.

Thanks for giving us a pleasant stay.

Cheers😀
Friends_and_family Family
10/10
Exceptional
02 Apr 2025
Dina
Very happy with our stay. Friendly and helpful staff. Clean and big room. Outstanding service. Will definitely recommend and return
Leisure Family
10/10
Exceptional
31 Mar 2025
Ying
Good spacious room. Really enjoy it.
Business
10/10
Exceptional
19 Mar 2025
Joy
Very clean, nice service, location is next to subway, I will come next time definitely.
Leisure Family
10/10
Exceptional
07 Mar 2025
Daniel

Shanghai family trip

The best choice was to book this hotel, we can not have any negative word. Metro line no. 7 right by the hotel. Each one of the staff was polite, very helpful, respectful. The room was quite big, modern, the bathroom had shower and bathtub too. Everything was clean and every day cleaned. The breakfast was excellent, fresh made juices, chinese style dumplings, soups, everything tasty. This way we would say THANK YOU to hotel staff, it was really a wonderful stay in Shanghai.
Friends_and_family Family
10/10
Exceptional
24 Jan 2025
Chuntian
great
10/10
Exceptional
14 Jan 2025
Chuntian
Great experience
10/10
Exceptional
08 Jan 2025
Shuyao
Good quality
10/10
Exceptional
05 Jan 2025
Chuntian
Great
10/10
Exceptional
04 Jan 2025
Yeuk Kwan
- nice bedroom, excellent bedroom clean-up service

- food provided is good and high quality

- all the staff are polite, friendly and courteous

- enjoy the time staying in this hotel
Leisure Family
10/10
Exceptional
31 Dec 2024
Jim Kian Hock
I recently stayed at the Renaissance Shanghai Putuo Hotel and had a wonderful experience. The breakfast buffet is a must-try, offering a great variety of options. My room was spacious, and the staff were helpful.

The hotel is conveniently located just a three-minute walk from the train station, but be aware that there's no covered rooftop, so an umbrella is advisable in bad weather. The area around the station also features a good selection of restaurants. Overall, a pleasant stay that I would recommend!
Leisure Family
10/10
Exceptional
30 Dec 2024
Chaoting
Services are excellent, staffs are very nice. The location is convenient, can go around the all areas through subway.
Leisure Partner
10/10
Exceptional
29 Dec 2024
Peng Woan
I stayed 6 nights in the hotel and the experience was marvelous with conveniency of location and attentive staffs. They helped me to communicate and arrange retransfer of my parcel from another Renaissance hotel as I input the address wrongly. My family had a enjoyable trip and will definitely recommend this hotel to my friends
Leisure Family_with_children
10/10
Exceptional
13 Oct 2024
Colin

Clean, quiet, comfortable, and great breakfast!

Stayed one night for business. Check-in was quick and smooth. Room was comfortable, clean, and quiet. Breakfast was amazing. So many different food options and everything was so fresh.
Business
10/10
Exceptional
19 Jun 2024
Nancy
Very helpful front desk
Leisure
6/10
Pleasant
04 May 2024
Shaun

Five staff facilities, staff Not up to the job.

Nice hotel with good facilities. But not five star as claimed. No one really spoke English Apart from a couple at reception, including the restaurant which seem to be closed at night; although it was hard to tell. No many bar and I couldn’t find whether there was room service. Smell of cigarettes smoke. Nice indoor pool and spa.
Self
10/10
Exceptional
26 Apr 2024
Mecalink
Convenient location , accessible to the Metro
Business Family
10/10
Exceptional
17 Apr 2024
Xiaolan
每次到上海都住这里,非常好!
Business_and_leisure Family
10/10
Exceptional
02 Nov 2023
Antoinette
My corner room with work station is awesome!!! Great view, clean and lots of light. The bathroom is awesome with great lighting to apply makeup. So many hotels are dim and dark, but not this one. Its lovely. But the BEST thing about this hotel is Julie Som. This woman never seems to sleep. Notbing is too much trouble, Julie knew i had a question to ask before i did. What an amazing asset to have here at the hotel. She is a diamond. Thank you Julie for all your assistance whilst we were here.
Business
10/10
Exceptional
11 Sep 2023
Xiaolan
This is the first time we stayed this hotel. very impressive! The breakfast is very good. The door young men and the front desk are very warm. The room is very clean, quiet, and comfortable...We will back to this hotel when we will travel to Shanghai next time.
Business_and_leisure Family
10/10
Exceptional
05 Aug 2023
Xiaolan
Hotel has a good location. The service is very good. Breakfast is very diversify.
10/10
Exceptional
17 May 2023
Lei
My home
Business_and_leisure Family
10/10
Exceptional
11 May 2023
Lei
It was my own place to stay
Business_and_leisure Family
10/10
Exceptional
22 Jul 2021
Verified traveler
Great place with friendly people to assist.
Leisure Self
10/10
Exceptional
04 Apr 2021
Verified traveler
Great service and a wonderful place for families!
Friends_and_family Family
8/10
Excellent
03 Jan 2020
Salina
The room is spacious and comfy and the staff is helpful.
Friends_and_family Family
10/10
Exceptional
20 Nov 2019
Mike
Excellent service, great breakfast and lounge floor, people always greeting and offer helps, will stay again!
Friends_and_family Family
8/10
Excellent
20 May 2019
Verified traveler
Stayed in club room which was of satisfying condition. Staff helpful, breakfast was good.
Only area of improvement is to enforce non smoking areas within hotel - we ate at the Chinese restaurant only to have cigarette smoke wafting in, very unpleasant.
Leisure Family
8/10
Excellent
20 Apr 2019
KAI WAH

Unimpressed with the surrounding areas of Putuo

We had a malfunctioning air conditioning system in our room and it made our comfort in the room very difficult.
However, the worst thing about our stay was the seemingly depressing look of the surrounding area of Putuo. I only chose this area to be nearer to the SAIC for the F1 Grand Prix, but perhaps this was a mistake!
Partner
10/10
Exceptional
09 Apr 2019
Peggy
The staffs are helpful and friendly. Location is convenient and very close to the subway station.
Friends_and_family Family
10/10
Exceptional
04 Nov 2018
Agha
Perfect location, good nearby food options and shopping mall not to forget line 7 metro station la’gao road which is six stops away from hengshan road food heaven of shanghai
6/10
Pleasant
26 Sep 2018
Verified traveler

Amazing AC! Amazing staff!

Problem with AC - room temp can only go fine but up (need to turn off)

Front desk continued to type and didn’t look at you when talking to you!

Front desk gave wrong info about restaurant hours!

Conceige lady doesn’t know about Shanghai!

No one speaks English!

Charged you ridiculous FX on check out!
Partner
2/10
Poor
04 Sep 2018
unhappy
I have horrible experience here, as a gold mariott member I should get discount in dining inside the hotel, but I was refused, I will report this issue to mariott too
10/10
Exceptional
02 Jul 2018
Maggie

Reasonable price & easily access to subway

The hotel is not located in the center of Shanghai but you can easily access to the subway and get to the center. The price is very reasonable. There are more food choices available, in the hotel or nearby market.
10/10
Exceptional
03 May 2018
Lindsay

Comfortable and friendly

Very comfortable hotel with a great breakfast buffet. The hotel is right on the metro line which is nice. We wanted to go to the Bund and it was a little far for that.
Partner
6/10
Pleasant
15 Apr 2018
Wanderlust

No king sized bed available

Noisy neighbours. No king size bed. Great breakfast. Great staff. Bathroom poor design. Water everywhere. No privacy. No doors!!
10/10
Exceptional
07 Apr 2018
WONG
Like the area and have 24 hour shop below the hotel . No need to worry if hundry at night
Family
10/10
Exceptional
07 Apr 2018
Zoynal

good stay will return

it was nuice to close to train station and food restaurant was very close
8/10
Excellent
15 Mar 2018
Thomas
Spacious and clean room. Pillows are slightly too thin. Rooms are slightly too warm. Breakfast is great.
10/10
Exceptional
04 Feb 2018
Verified traveler

Awesome experience

Great stay. Well equipped and luxurious room and experience. Great breakfast selection. Accessible by train to many other attractions. Right next to a shopping mall complex with wide International and local food selections.
10/10
Exceptional
23 Jan 2018
Verified traveler
Very clean and fabulous breakfast buffet!
Partner
8/10
Excellent
10 Dec 2017
Steve

One really annoying thing

Everything was good - except, some people in China still smoke in the rooms, and it gets through into the ventilation system and I woke up one morning smelling cigarette smoke in my room. That was NOT ok.
10/10
Exceptional
10 Dec 2017
Naveed A

Good location,excellent break fast

Fantastic hotel good location 2 minute walk for subway,friendly staff,
10/10
Exceptional
04 Dec 2017
ibrahim murat

Great hotel

Excellent hotel. Metro and shopping mall access from the basement level is a huge plus. A little off the city center but very comfortable stay makes you forget about it
2/10
Poor
03 Dec 2017
Fred

I Was overcharged and location is far from city

Hotel policy says we can change the reservation with no penalty.
When I noticed I reserved one day ahead of arrival (because of time difference between China and USA) I called and said I will be arriving at 28th not 27th, they cancelled my old reservation and made new reservation but without any discount so I paid almost same money but for one day less. the point is they say you can change without any penalty but they fail to say on new reservation you have to pay hotels more expensive rate.
When I arrived at the hotel I noticed somehow my room was reserved for occupancy of two (it is a default in the reservation) even though the only gave me one key but the catch was they were charging me roughly $15.00 more a day for two breakfast, and when I complained in they say sorry but that is your problem.
This is not the first time I have been scammed but I kind of left my guard down since I thought this is Marriott cooperation and did not think they get so down and dirty for $150.00 : but they are just another hustler in a nicer cloth.
8/10
Excellent
02 Dec 2017
Verified traveler
Not a very friendly neighborhood for someone who doesn’t speK the language. Most shops and restaurants are not geared for foreign tourist
10/10
Exceptional
26 Nov 2017
SylviaG

Excellent hotel and great location

Front office team are extremely helpful and friendly.
10/10
Exceptional
31 Oct 2017
Verified traveler

Great, a bit far from center but MRT is downstairs

The hotel is located in the edge of the city center. So be prepared to take MRT to the center. The MRT is just downstairs. Really convenient. The staffs are really good and friendly. This is the only 5 star service I had in China. The breakfast in both club lounge and downstairs are good. But do expect some crowds in the main restaurant.
10/10
Exceptional
28 Oct 2017
Verified traveler
Quick check in, excellent pricing!
Family
10/10
Exceptional
23 Aug 2017
Verified traveler

A true 5 star hotel

This is a true 5-star hotel in terms of services and facilities. The hotel is connected to the subway station, which is about 20 minutes from the center of the city. Very easy to travel around. During rush hours from 8 to 10 in the morning or from 5 to 7 in the evening, however, it is not recommended to take the subway with luggages because it is very difficult to get on trains.
10/10
Exceptional
05 Aug 2017
Yanmin

Comfortable, convenient, and best breakfast

Very convenient above shopping center and metro. Best breakfast! Room is bid and comfortable.
Family
8/10
Excellent
12 Jul 2017
Barbara

Nice hotel - Easy Subway access!

This hotel is not in the middle of downtown but it has everything we needed. The rooms were comfortable. The hotel offered the services we needed. There is a full shopping mall under the hotel on the way to the Subway. The subway access was easy and we could get in to downtown easily. In the evening we took the subway in to downtown and grabbed a taxi back. The hotel did a great job helping us with getting transportation.

We speak essentially no Chinese. Our son was with us and he speaks some Chinese, but in the hotel, we could get by without our son because most people spoke some English or there was someone nearby that could help with any translating that was needed.

Around the hotel is a nice neighborhood. Lots of restaurants to chose from as well as convenience stores for all of the little things we needed to pick up. We really enjoyed our stay! Nice place. Great value.
10/10
Exceptional
20 Jun 2017
Verified traveler

Very good hotel, short distance from city center

This is a great hotel: very comfortable and convenient to reach by Metro. It may be slightly off the city centre but it's only 8 minutes from Jing'an Temple, and that would get you much closer to the main areas in the city. I found the ser
Family
8/10
Excellent
30 May 2017
Michael

Very nice hotel with mall & metro in same complex

Hotel has upscale look and really good gym and locker room. Pool is small,nothing special. Spa looked nice but ridiculously over-priced considering the options for inexpensive spa treatments nearby. Location-wise, not much nearby from tourism perspective, but having metro stop under the hotel made that moot. Having a mall and grocery store under the hotel was even better! I'd stay there again.
10/10
Exceptional
25 Feb 2017
Thomas
It was an utter pleasure to stay here. The room was immaculate and grand in every way. The service was unbelievably professional and assiduous. The breakfast, pool, sauna and gym were all of considerably high quality. I cannot recommend it enough.
8/10
Excellent
29 Dec 2016
Verified traveler

Good value 5 star hotel in the heart of Shanghai

It's good value for money overall. The only downside is the pre-set room temperature making it very uncomfortable to sleep through the night. We raised it with the hotel staff and were told it's set at 17-24 degree Celsius, but it was too warm when covered with blanket or too cold without.
Partner
8/10
Excellent
04 Dec 2016
Shakil

Business hotel

It's a good hotel if you want to rest. No recreation or nightlife surrounding. Breakfast option was great. Consierge service was not great. Not enough door man to help with luggage which you expect in a 4-5 star hotel. Nearby Starbucks, 24/7 Family mart & a Burger King might be handy in China. Club lounge is good and open till midnight. But food service & drinks stop around 8pm. For business traveler the rate of hotel is fair. But if you want walking distance night life for various restaurants & bars....might not be the right choice. I would grade this a 3.5/4 star hotel.....definitely not a 5 star.
8/10
Excellent
29 Nov 2016
CT

Good location

The room is nice and clean. The area is a little quiet given that it is near a residential. It has a mall beside the hotel but nothing much except some restaurant and a super market. Below the mall is an access to subway which is convenient because it is hard to get a cab on weekends. The place is 20+ minutes from every significant attraction in Shanghai which includes Yuyuan, Tian Zi Fang, Shanghai Pearl Tower, Xin Tian Di etc.
6/10
Pleasant
20 Nov 2016
Luigi

Good for Putuo

Massage not worth for the price
8/10
Excellent
18 Nov 2016
Asif
Excellent for metro connection
10/10
Exceptional
16 Nov 2016
Leendert

Would definitely recommend.

Excellent stay at Club Lounge level, better than average offering of food and beverages. Comfortable rooms in a stylish environment. Local area not appealing but underground station at 2 minutes walk from the hotel. An easy 40 minute journey to The Bund other tourist areas. Would definitely recommend the hotel for price and quality, particularly the Club Rooms.
Partner
10/10
Exceptional
15 Nov 2016
Amanda

Clean and classy hotel

The hotel is clean and well furbished
8/10
Excellent
27 Jun 2016
Lucy Marian

Renaissance Shanghai Putuo

The hotel is very comfortable and the rooms are spacious and the bathrooms luxurious. The staff are exceptionally helpful and courteous. Breakfast offered a variety of food styles both european and asian but food and drinks outside of breakfast were not the same standard.
10/10
Exceptional
24 Apr 2016
Verified traveler

very good hotel

All was good, nothing to really complain about.
The room had a large bathroom with tub and stand in shower but it's a kind of open space and there is no door so it might be a bit not convenient for some people.
The location is not very central, but the metro access is right downstairs which is great and very convenient.
the staff was very nice and helped us with sightseeing suggestions.
great stay overall
6/10
Pleasant
26 Nov 2015
Finn
The hotel was located in the middle of a Development area and apart from the Basement food Court there was not much to come for!
10/10
Exceptional
28 Aug 2015
Verified traveler

great experience

Great hotel, staffs are very friendly, rooms are clean. 5 minutes walking to office. Will definatly stay here again next time.
10/10
Exceptional
06 Jul 2015
Verified traveler
It was excellent.
8/10
Excellent
14 Apr 2015
Verified traveler

General review

since the trip is for business, didn't spend much time at the hotel except for sleeping at night. One thing i don't like is the concierge service. They are not attentive. No one offer helps to bring luggage in or out of the hotel.
10/10
Exceptional
20 Oct 2014
Lily

Nice hotel of great value for money

The staff members are all helpful, competent and friendly. I had a comfortable 2 nights in a nice room and clean spacious bathroom. It would have been almost perfect had it not for stains on a white bath towel.
10/10
Exceptional
10 Aug 2014
Carowilli

Wonderful room

Just loved this place. Room was beautiful and so comfortable. Loved the bathroom which had movable walls it was huge and had a huge shower and separate bath tub. Swimming pool was a bit chilly and a little plain, but nice enough. A shame it wasn't outdoors. Breakfast was a good buffet with plenty of choice. Location was a little out of the way, but this doesn't matter too much as there is a metro station two minute walk away, or just grab a cab to wherever you want.
10/10
Exceptional
25 May 2014
UP

Good for business traveler

Enjoyed a consistent experience, but need to take subway because cabs are hard to get.
10/10
Exceptional
13 Mar 2014
Paul White

Outstanding Stylish Hotel

I stayed in the Club level, which was (I think) very affordable. The hotel overall was wonderful, modern and clean. I travel extensively, about 75 nights a year and this hotel was definitely in the top 5% I've stayed out. A very nice surprise!.
8/10
Excellent
01 May 2013
Rune

Good Location Fair Service

It would be better of the cleaning service could be done in a more timely manner. On the second day of my stay, my room wasn't cleaned until later in the afternoon.
8/10
Excellent
25 Dec 2012
Mr tong

Excellent service

The hotel staff ms anna provide me an excellent and professional service as well as valuable advice on my trip. A man at reception advise us some local excellent restaurant as per our enquiry. So nice!
Family
10/10
Exceptional
16 Nov 2012
AC

Great Hotel - Service can improve!

Hotel immediate surrounding is good. Few blocks further out is not the best of Shanghai. Great subway line 7 to downtown in less than 10 minutes. Great hotel for the price. My suite was amazing! They need to work on improving their service. I would recommend this hotel and will stay here again!
8/10
Excellent
04 Jan 2012
Verified traveler

Renaissance Shanghai Putuo

Good hotel - very modern,clean with good service. Staff went out of their way to help
Stayed in a room for 4 - worked well with kids as there were two double beds. Room very comfortable with a DVD player and wide screen tv so kids very happy.
It is a 40 minute MTR ride to most sights but MTR quick and cheap.
Pool not that warm - which was a shame as not able to go in with kids as planned.
8/10
Excellent
01 Dec 2011
Verified traveler

Very good

Very good
10/10
Exceptional
19 Jun 2011
Joel

Great hotel

Beautiful hotel
A liitle far from Bund be very close to the subway.
Highly recommended.
GREAT VALUE
Partner
8/10
Excellent
25 Oct 2010
Verified traveler

Newly built hotel - close to the Metro (Line 7)

We are a family of 5 and I booked 2 rooms in the hotel. I requested the 2 rooms to be connected, and got one on the 6th floor and the other on the 18th. They claimed they never got the request, but later on we found the request when they printed out the reservation.

Our reservation showed 2 complementary breakfasts per each room, but they claimed we're not entitled to it, and wanted us to resolve the issue with our travel agent (the reservation came through Expedia). They did not know who hotels.com and Expedia are.

The morning shift guest services manager was much nicer and resolved the problem.

Rather than that, the hotel was great to stay in. It's in a very good shape, rooms are clean, furniture is new, and the breakfast was a good combination of Chinese and International foods.
10/10
Exceptional
14 Jul 2026
Yiu Chung
第二次入住了,房間大但少許老舊, 浴室浴屏有點漏水, 需裝修, 早餐非常豐富美味, 特別有鮮榨果汁很欣賞, 各員工服務態度很好, 總體感覺極佳。

距離地鐵超近,有一個迷你商場
國際品牌5星級酒店是有質素保證
10/10
Exceptional
04 May 2026
Yun
一流の設備とサービスです。とても満足しました。特筆すべきなのは、文句無しの清潔さです。
Self
8/10
Excellent
30 Apr 2026
Kim
1)登記入住的時候,職員並非提供本人所選擇的房型給我
2)浴室水喉出水位置有輕微漏水
3)櫃桶手抽位置有少少積塵
6/10
Pleasant
27 Apr 2026
Michael
Stay was OK. Only one bath towel for two people. Selection of coffee and tea in the room poor. Orders from outside must be picked in the lobby, no delivery service from hotel. (By robot for example)
So overall service should be improved.
Partner
6/10
Pleasant
26 Apr 2026
Massimiliano
Albergo con ottima posizione sopra una Linea della metro il resto un albergo nella norma ma non di certo 5 stelle assolutamente no. Personale che non parla inglese. Cosa buona è la colazione
Family
10/10
Exceptional
14 Apr 2026
Esmaeil
Good stuff
10/10
Exceptional
13 Apr 2026
Koonchorn
Excellent hotel, say hi to old man & old women who take care fitness as we always come during 22.00-22.45pm missing indoor swimming pool, gym, and the surrounding coffee shops , restaurants there. Not every places we were missing but this hotel is absolutely one of them PS photo look old decorations not same as actual one
Family_with_children
10/10
Exceptional
12 Apr 2026
seiichi
立地を含めて最高のホテルです。
Partner
10/10
Exceptional
09 Apr 2026
Lai San
Deluxe room is spacious and clean. Housekeeping is diligent.
Hotel’s location is just around the corner of the Langao metro station (exit 5).
The only improvement needed is the check in counter. Staff should have better basic spoken English since it’s Renaissance
Friends_and_family Family

Location & surroundings

Renaissance Shanghai Putuo Hotel
50 Tongchuan Road,Putuo District, 50, Shanghai, China

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Renaissance Shanghai Putuo Hotel

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